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Active Shooter Response:
Are You Ready?

Debbie Maples, VP Global LP & Corp. Security, Gap Inc.

Originally Published 8-18-16

Active shooter events in a retail or restaurant location present unique challenges: customers are present and need to be protected, colleagues and employees may behave differently under stress, or the physical layout of the space could impact your ability to hide or escape. No single answer exists for what to do, but a survival mindset can increase the odds of surviving. Debbie Maples, VP of Global Loss Prevention & Corporate Security, Gap Inc., shares the current thinking and best practices to ensure your organization and store teams are prepared.

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Lululemon wins "Best Retail RFID Implementation" award
Tyco's TrueVUE RFID inventory visibility solution
The award was presented at the RFID Journal LIVE! 2017 Conference and Exhibition

Lululemon has won the "Best Retail RFID Implementation" award of the 11th annual RFID Journal Awards 2017. The award honours the retailer that demonstrates the best use of RFID technology to improve its store or supply chain operations. Lululemon has rolled out Tyco's TrueVUE RFID inventory visibility solution to all North American stores. See full press release below in our Vendor Spotlight column.  fibre2fashion.com

Axis' Steve Surfaro to chair SIA's new Public Safety Working Group
The Security Industry Association (SIA) recently announced its establishment of the SIA Public Safety Working Group, which will be chaired by Steve Surfaro, industry liaison, Axis Communications.

"This working group has been in the works for quite some time," Surfaro told Security Systems News. "SIA began working on public safety through some work with the Homeland Security Science and Technology group, and it was thought that one of the best ways to really serve the security industry and public safety industry was to come up with a very agile and focused working group."

According to SIA CEO Don Erickson, the goal with standing up the SIA Public Safety Working Group is to develop recommendations to improve the safety, security, and sustainability of cities and communities using technology, as well as provide advocacy of public policies in support of the group's mission. securitysystemsnews.com

The Zellman Group Awards LPC Scholarship to Jocelyn Diaz, Rite Aid
We wanted to thank everyone for who participated in our LPC Scholarship Essay Contest. We are thrilled with the number of submissions we received from the variety of LP Professionals. It was a challenge to narrow down all of the great submissions but we are excited to have made our selection. We wanted to highlight a select few of our winners over the next few weeks leading up to NRF.

This week, The Zellman Group would like to recognize
Jocelyn Diaz, who has been with Rite Aid for the past six years. Congratulations Jocelyn, we wish you all the best in your studies!

Fed's Raid C-Stores in 26 Multiple Cities on Same Day
All tied to New York Cigarette Smuggling?

With court records sealed and no one talking this might be part of the gang crack. Given that many have gotten into the high reward low risk cigarette smuggling business. One thing for sure some one is talking inside the gang. Just a thought.

Authorities Raid 23 St. Louis C-stores
Multiple federal agencies execute warrants in investigation
Cigarette Smuggling - K2 - Tied to NY

According to Fox2Now, federal agencies received support from local police departments as they reportedly descended on a number of stores, mostly in north St. Louis County.

Witnesses told the news outlet that law enforcement agents were asking questions about K2 synthetic drug sales and illegal cigarette sales across state lines

This multi-jurisdictional task force is targeting c-stores, gas stations, cigarette shops and liquor stores. Authorities told the news outlet that the raids were part of a criminal investigation, not an immigration matter.

Additional reports said that the federal Drug Enforcement Administration, Homeland Security Investigations and the Internal Revenue Service were involved in executing warrants during the raids.

Jim Shroba, head of the St. Louis office of the DEA, told the St. Louis Post-Dispatch that agencies served 23 search warrants, eight related to an investigation by the DEA, the others related to the HSI and the IRS.

We are working in conjunction with an ongoing investigation in the southern district of New York," John Mantovani, one of the federal prosecutors working on the case, told the newspaper. He said DEA agents from New Jersey had made one arrest. "At this time, there are no St. Louis charges." csnews.com aatac.co kmov.com

FBI, IRS raid 3 stores in Cleveland as part of criminal investigation
Agents from the FBI and IRS searched at least three stores in Cleveland on Wednesday as part of an ongoing investigation.

All three stores are believed to be owned by the same person. Anderson said she could not discuss the nature of the investigation, as court records are sealed. cleveland.com

An Academic Analysis - Part 2
How Terrorist Attacks Influence Consumer Behaviors
The Impulse to Seize the Day & Enjoy Life to the Fullest

For most of us, a deadly terrorist attack's immediate effect is to produce a heightened awareness of our own mortality and the briefness of the time we have left. And this heightened sense of what psychologists call "mortality salience" produces lasting effects on consumers' behaviors. It increases the appeal of goods and services that provide people with a sense of comfort and stability.

Consumers resort to using coping mechanisms to deal with mortality angst. One coping mechanism is to seek what marketing scholar Elizabeth Hirschman has called "secular immortality" by acquiring and collecting materialistic possessions. For instance, in the aftermath of 9/11, American consumers heeded President Bush's call to go shopping "and enjoy life, the way we want it to be enjoyed" by buying homes, cars, appliances, furniture, and electronic gadgets in record numbers.

There are also a number of studies which show that exposure to thinking about death leads to heightened materialistic behaviors and lowered concern for others or the environment. In one survey conducted in 2003, consumers who were more fearful of becoming a terrorism victim were more interested in buying branded goods and were also likely to consume compulsively.

In other words, in an effort to deal with our death-related anxiety, we become selfish and self-serving, and use consumption of status objects as a way to do so. psychologytoday.com

Three Ways Terrorism Impacts Retail
Tourism - Although this might be the more transient consequence, almost immediately after an act of terror is carried out in a particular region, tourism to the area slows to a near halt.

Needless to say, retail is often dependent, in some capacity, on tourist traffic. In 2015, department stores such as Macy's Inc. and brands such as Ugg felt the impact of FX fluctuations on tourism in key retail markets. The effects of slowing tourism in Nevada, New York and Hawaii were enough to take a decent chunk out of their sales.

Markets - These days it hasn't taken a whole lot to usher in a stock market sell-off. While the stock market response to the Brussels attacks were minimal to muted, markets tend to respond quite quickly to global political unrest.

Consumer Sentiment - The next Nike sneaker release is hardly top of mind for a panicked and fearful public. Acts of terrorism, as expected, often push retail spending - particularly on nonessentials - to the bottom of consumers' priority list. Luxury goods are especially susceptible to a drop in spending following geopolitical unrest.

If the fear lingers or the acts of terror are recurring, long-term lags in spending on footwear and apparel can lead to inventory overages and even store closures for some brands and retailers. footwearnews.com

Cargo theft firms issue holiday weekend warning
SensiGuard, formerly known as FreightWatch International, and CargoNet are warning the trucking industry about the likelihood of increased cargo theft activity during the upcoming Memorial Day holiday weekend.

SensiGuard says cargo theft rings will be "extremely active" over the next few days with more shipments being left unattended for extended periods of time. The firm it has recorded theft levels up to 50 percent higher during holiday weekends than non-holiday weekends.

In the 2015 and 2016 Memorial Day weekends, the SensiGuard recorded a total of 26 cargo theft incidents worth more than $4.8 million. CargoNet says it has recorded 126 cargo theft events during Memorial Day weekend since 2012.

Reports were most common, CargoNet says, in California, Florida, Texas, Georgia and New Jersey. Food and beverage items were the most-stolen, according to CargoNet's data, followed by household products and electronics. ccjdigital.com

Former Columbia Sportswear IT Executive Can't Plead 5th After Admitting
Hacking Company

Columbia Sportswear Co. asked an Oregon federal judge Tuesday to force a former employee to respond to several discovery inquiries in litigation alleging he hacked into the apparel company's computer system after resigning, saying he can't invoke his right not to incriminate himself because the questions relate to information he voluntarily provided.

The apparel company blasted the efforts of Michael Leeper, who formerly held a high-level information technology position at Columbia, to duck several information requests in litigation alleging he made a fake account before quitting in order to access confidential information for the benefit of his new employer, technology consulting firm Denali Advanced Integration.

Leeper chose to answer the complaint and assert that Columbia authorized his hacking, as well as testify in response to the company's questions regarding claims that it knew of and authorized his misconduct, Columbia contended. He can't now turn around and refuse to answer Columbia's requests for admission - which lay out statements a party asks another to admit or deny - seeking information on those topics, the company asserted.

In asserting this privilege, Columbia said, "Leeper has impermissibly used the Fifth Amendment as both a sword and a shield: he has freely offered evidence that is favorable to his theory of the case, but has refused to reveal any related information that might contradict or prejudice him." law360.com

Calif. Judge Certifies Workers in Big Lots Wage Suit
Not Paid Waiting For Alarm to be Set

Workers claimed they were not paid for the time they were required to wait inside the store after clocking out but before the alarm was set, finding that, even if all the workers' time spent waiting was too little to litigate, the group was still subject to common proof and could be heard together, according to Tuesday's ruling.

In Hubbs' motion for class certification, she said that Big Lots' time records identify when closing employees punched out, while separate alarm records indicate the actual time they were let out, and thus the time their work concluded. Closing shift class members are entitled to wages for the time they remained under the store's control, she'd claimed in the complaint. law360.com

Phony 5-Hour Energy Bottle Maker Gets Over 2 Years 
Made 4 Million Counterfeit Bottles in 5 Months

Judge sentenced a bottle maker on Wednesday to more than two years in prison and pay $471,000 in restitution for his role in a massive scheme to counterfeit 5-Hour Energy drinks, saying he must serve prison time even if he didn't originally know conspirators had asked him to make packaging for phony products.

Roman was one of 11 defendants charged with in a 5 month scheme to relable 4 million bottles of the drink sold in Mexico and resell them illegally in the U.S., and later to recreate the drink with their own ingredients. law360.com

Study Shows How Millennials Breathe Life into Retail
Millennials are breathing life into retail brands, according to new research from The Harris Poll. Compared to older generations, millennials award higher brand equity to all retail categories assessed, except hardware and home stores, which is favored by baby boomers. The Harris Poll's 29th annual EquiTrend Study, which measures brand health over time, reveals the strongest brands across the media, travel, financial, automotive, entertainment, retail, restaurant, technology, household and nonprofit industries, based on consumer response. securitymagazine.com


Senior Director, Information Security for Walmart in San Bruno, CA
Security partnership provides security leadership to distinct Walmart businesses that are unique due to their technology, processes, location, or business model. The goals of the security partner are to gain an understanding of each business, its security risks, and to drive strategy for each of the Walmart businesses while integrating with the global information security strategy. We are looking for a strong leader who can drive partnership of this highly technical and visible program. The ideal candidate will possess both deep and broad technical knowledge across a range of security disciplines as well as being a strong people leader. You will join one of the best security teams in the world, leading programs that affect some of the most visible and valuable brands.  brassring.com

Signet Jewelers to close 165 to 170 stores - to open 90 to 115 during same period

Wal-Mart remodeling hundreds of stores to ease in-store pickup

Sears Holdings increases their restructuring goal from $1B to $1.25B

Cerberus, American Eagle Work on Joint Bid for Abercrombie & Fitch

UK: Canine cam captures moment dogs sniff out 28,000 counterfeit cigarettes that lead to massive fine for hairdressers

Quarterly Same Store Sales Results
Best Buy Q1 enterprise comp's up 1.6%, U.S. comp's up 1.4%, Inter. comp's up 4%, U.S. online comp's up 22.5%, sales up 1%
Burlington Stores Q1 comp's up 0.5%, sales up 5%
Dollar Tree Q1 comp's up 0.5%, net sales up 4%
Williams-Sonoma Q1 consolidate comp's up 0.1%, net revenues up 1.2%, online sales equal 52.2% of total net revenue
   Williams-Sonoma comp's up 3.2%
   West Elm comp's up 6%
   Pottery Barn comp's down 1.4%
   Pottery Barn Kids comp's down 5.7%
   PB Teen comp's down 14.3%
Spartan Nash Q1 retail segment comp's down 2.2%, net sales up 5.4%
Abercrombie & Fitch Q1 comp's down 3%, net sales down 4%
Shoe Carnival Q1 comp's down 3.9%, net sales down 2.7%
Signet Jewelers Q1 comp's down 11.5%, revenue down 11%
Sears Holdings Q1 consolidated comp's down 11.9%, Sears domestic comp's down 12.4%, Kmart comp's down 11.2%, sales down 20.3%

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lululemon honored with "Best Retail RFID Implementation" industry award

Award recognizes retailer's use of RFID technology for inventory accuracy and visibility to drive an exceptional guest experience

Tyco Retail Solutions (www.tycoretailsolutions.com) congratulates customer lululemon on the industry award recognition of being named the winner in the category of "Best Retail RFID Implementation" in the 11th annual RFID Journal Awards 2017. The award, presented at the RFID Journal LIVE! 2017 Conference and Exhibition, honors the retailer that demonstrates the best use of RFID technology to improve its store or supply chain operations. lululemon is recognized for how they leverage RFID technology to drive inventory accuracy and visibility to enhance their guest experience and create easy transactions for today's omni-channel shoppers.

lululemon sees inventory accuracy as foundational to their primary goal, delivering the optimum guest experience with their brand. By implementing an RFID solution, they leverage the keen insight only RFID technology can provide for real-time, accurate inventory visibility and the ability to easily locate product for all their guests. lululemon also recognizes that RFID helps to streamline store operational processes.

lululemon has rolled out Tyco's TrueVUE RFID Inventory Visibility solution to all 300 North American stores. They rely on it to accurately report real-time inventory on-hand by location to their in-store educators and guests, as well as their online shoppers. This visibility is available for every item in the product assortment at any given time. Making merchandise available anytime, anywhere, is essential to elevating lululemon's guest experience and fuels the "buy online, pick up in store" initiative guests appreciate.

"Leveraging smart technology, such as RFID, is critical to success in the age of retail transformation," said Tony D'Onofrio, chief customer officer of Tyco Retail Solutions. "It's an honor to work with an innovative retailer like lululemon that embraces this notion to create a seamless, personalized shopping experience for their valued guests in today's connected always-on, always-open world of unified commerce. The recognition by RFID Journal is well deserved."

Read full press release here.



State AGs Set Data Security Bar With Record $18.5M Pact
Sets the Standards For Retailers

State attorneys general flexed their privacy muscles Tuesday with a record $18.5 million settlement with Target over the retailer's 2013 data breach, highlighting not only a growing willingness to band together to tackle such issues, but also a desire to lay out specific standards that other businesses would be wise to follow.

Under the terms of the deal signed onto by 47 states and the District of Columbia, which the regulators billed as the largest multistate data breach deal ever reached, Target Corp. will be required to both fork over the record penalty as well as adopt advanced measures to secure customers' information - including employing an executive to oversee a comprehensive information security program, hiring an independent third party to conduct a security assessment, and putting in place appropriate data encryption policies.

The settlement immediately drew the attention of corporate attorneys and the businesses they counsel for its high price tag and the willingness of nearly every state to work together to take action in the wake of the Target breach, which affected more than 41 million customer payment card accounts and contact information for more than 60 million customers.

"Indeed, the sheer size of the coalition shows that data security and privacy remain a top priority for many regulators."

Beyond the settlement amount, the regulators' move to require Target to institute corrective remedies such as maintaining appropriate encryption policies, segmenting cardholder data from the rest of its computer network, and implementing password rotation policies and two-factor authentication should also cause companies to take notice, attorneys say. 

"These new security standards certainly have the ability to become de facto precedents," said Thomas Zych, chairman of Thompson Hine LLP's emerging technologies practice. "The state attorneys general are saying that Target didn't take enough care and need to do these things to become more secure, so if a company that is breached in the future is found to not have taken these steps, this action could become evidence for attorneys general to take the position that that company didn't take due care." law360.com

Here's How Tech Professionals Imagine Retail in the Future
Straight From The Retail IT Executives Themselves

The May research from CompuCom Systems found that 43% would most like to see self-checkout technology put to better use over the next year.

Roughly one in five (21%) said they want to see interactive signage and displays used in the coming year, and almost as many (19%) said they would like to see interactive fitting rooms.

Meanwhile, 17% of IT professionals said they want to see more shopping from new screens, which CompuCom Systems refers to as the ability for shoppers to use self-serve kiosks and other in-store technology to make purchases.

In some ways the views of the survey respondents are directly in line with that of the average consumer. Two-thirds of internet users worldwide said they were frustrated with the long lines they faced at checkout counters, according to data from IT consultancy Capgeminiemarketer.com

Data Security & Privacy: The Risks of Not Playing by the Rules
Achieving compliance is a complex and challenging process. But with the right systems and policies, you can stay ahead of the next data breach - and the regulators.

"Compliance is a floor, not a ceiling," and so meeting the minimum standards under the law should be regarded as a starting point.

Data security and privacy regulations make up an expanding landscape comprising a long, overlapping and often confusing alphabet soup of laws and standards like HIPAA, SOX, FCRA, GLBA, PCI DSS, GDPR, PIPEDA, and others. Security and risk-management decision-makers must understand the nature of these laws and set security strategies accordingly or suffer the consequences of falling short of their demands. It's not an easy task, but it is a manageable one when broken into its parts.

3 Conditions that Can Compromise Compliance

Shadow IT: The most common conditions that can compromise a compliance program are the use and proliferation of so-called shadow IT (technologies that operate within the enterprise outside the purview of IT management.

Change: There will likely be gaps in even the most rigorous of compliance programs, especially since compliance is a dynamic, ever-evolving endeavor. Laws change, technology changes, the threat environment changes, and so processes must change in response.

Non-compliance: The direct and indirect consequences of non-compliance can be unforgiving, exacting steep costs of time, resources, and reputation that can cripple an organization.

3 Ways Data Management Matters

Given the risk of failure, it's important to implement a strong data management program as a part of an organization's security and compliance strategy.

Workflow and Process Automation: Human error continues to be one of the weakest links in the security chain. Workflow and process automation remove the human factor from many tasks that might otherwise be vulnerable.

Centralized Control and Visibility: Not knowing what's happening in your network is unsettling - and can mean the enterprise is at risk of a breach. As networks grow more complex and as perimeters expand to include mobile devices, the cloud and more, IT administrators need even greater levels of transparency into the network in order to gain a top-down view of the infrastructure that's required to achieve compliance and mitigate other security and performance risks.

Custom Compliance Profiles and Reporting: One-size-fits-all doesn't apply; specialized compliance tools offering customized data workflows and configurations ensure that, whether facing PCI DSS, HIPAA, SOX or some combination of these and other regulations, a tailored profile and reporting structure is needed. darkreading.com
DDoS Attacks Fell 23% in First Quarter, Grew in Size
Although the number of DDoS attacks dropped in the first three months of the year, the average size of each attack grew, according to a Verisign report released Tuesday.

DDoS attacks during the first quarter fell by 23%, but the average peak size ballooned by 26% to 14.1 Gbps compared with the previous quarter, according to the Verisign Q1 2017 DDoS Trends Report released Tuesday.

Frequent targets of these attacks were usually the IT/Cloud/SaaS industry, grabbing 58% of the nefarious action, the report stated. The financial sector came in second, accounting for 28% of the attacks.

Read more about the Verisign Q1 2017 DDoS Trends Report here. darkreading.com

Digital Ad Bot Fraud Set to Reach $6.5 Billion
Bot-based fraud in digital advertising is set to reach a massive $6.5bn globally in 2017, yet this would be a 10% decline from last year's figures, according to the Association of National Advertisers (ANA).

The purchasing of traffic from inorganic sources was flagged as a major source of fraud; accounting for 3.6-times more than "non-sourced" traffic. In addition, a much higher percentage of video ad spend (22%) was fraudulent, compared to desktop (9%).

Less than 2% of fraudulent activity was picked up in app environments and mobile web display buys, but mobile web video and pay-per-click fraud remain "high and problematic", the report continued. infosecurity-magazine.com

86 percent of companies experienced online fraud
A survey report published by Strategic Treasurer and underwritten by Bottomline Technologies has revealed that 86% of corporates experienced fraud within 2016 and 2015.

The types of fraud that a majority of companies has experienced were payment fraud, cyber fraud, business email compromise (BEC), or ransomware attacks. The survey's results show as as follows:

• 79% of firms had experienced BEC/imposter fraud attempts
• 65% of firms had experienced payment fraud attempts
• 47% had experienced cyber fraud attempts
• 8% had experienced ransomware attacks. thepaypers.com

2017 CNP Expo Keynote Recap
How Effective Communication Makes Fraudsters and Fraud Fighters Better

On the second full day of the 2017 CNP Expo, a career law enforcement officer took the stage for the second installment of the "Cops and Robbers" keynote series. New Jersey native John Pizzuro called fraudsters "master communicators," who use the full range of human communication to establish rapport with their targets. Pizzuro related the characteristics involved in establishing rapport and how members of the audience can leverage effective communication to achieve more success in their business and in their lives as easily as fraudsters can.

Pizzuro, currently leading a task force battling Internet crimes against children, has spent time investigating e-commerce fraud and is a certified fraud examiner. He said social engineering is one area where fraudsters are especially adept at using communication techniques such as backtracking. cardnotpresent.com

DSW fulfills nearly half of its online orders from stores in Q1

Lululemon's site goes offline for about a day after a power failure

12 Arrested In Federal 'Takedown' of Credit Card Skimming Ring
FBI Conducts Raids in Southern California, Suspects Linked To Street Gangs

In a federal "takedown" of an alleged gang-based credit card skimming conspiracy and related drug dealing, 12 people were arrested and multiple locations in Southern California were raided Tuesday, authorities said.

The suspects are believed to have been involved in a skimming operation that compromised more than 500 credit cards, many of them at a restaurant in Huntington Beach. The scheme allegedly defrauded banks of more than $500,000. They used the stolen information to re-encode gift cards and make unauthorized purchases, federal authorities said.

Many of the defendants, who were all charged Tuesday, are linked to street gangs based in Norwalk and La Mirada, including the La Mirada Punks and the Carmelas. ktla.com latimes.com

Atlanta, GA: Thieves steal more than $200,000 in jewelry from Underground store
In a surveillance video, investigators said you could see the crooks make their way into Underground wearing hoodies and gloves; one of them is armed with a crowbar. Detectives said the thieves used the crowbar to pry open the door to Diamond and Company and in less than three minutes, smashed the display cases and stole diamonds, watches and other high-end jewelry. fox5atlanta.com

Lincoln, NE: Sears Optical Center hit for $19,000 in sunglasses
Lincoln Police are investigating a burglary that took place at Sears Optical at Gateway Mall on Monday night. The incident took place sometime between 6 p.m. and 9 p.m. Sears Optical closes at 6 p.m., but the main store stays open until 9 p.m. The manager discovered the stolen items on Tuesday morning. Police said that roughly 130 pairs of Rayban and Oakley sunglasses were taken, with an estimated value of $19,000. 1011now.com

Livonia, MI: 3 Women arrested following theft of hundred of items from Walmart; valued at $3,239
Three area women face retail fraud charges after Livonia police say they stole hundreds of items from the Walmart. Police stopped the vehicle they discovered several hundred items in the car with Walmart tags on them. Those items included a vacuum, diapers and clothing. The total number of items police found in the vehicle was 281, with a retail value of $3,239. hometownlife.com

Hidalgo County, TX: Sheriff's Department Looking for Soda Bandits;
over 50 cases of product

On Thursday, May 11, 2017 at about 4:30 a.m., Sheriff's Deputies responded to the Stripes in rural Mission for a report of theft. Upon arrival, deputies met with the clerk who that reported two Hispanic males stole 55 packages of soda that were stacked outside the store. Sheriff's Investigators believe the suspects are also responsible for other cases involving soda "grab and run" thefts. rgvproud.com

Update: Canandaigua, NY: Stolen goods donated to local churches;
Police recovered 15 to 20 large duffel bags of clothing stolen by a theft ring

The cases of three Chilean nationalists who a year ago were accused of being part of an international theft ring have been determined. But what of the clothing they stole and take it from police Chief Stephen Hedworth, there was a lot of it - both new and used? Although that officially may be determined next week, clothing items could be donated to Canandaigua Churches in Action for use by those in the community who need it. The three Queens residents, who were arrested in March 2016, all were found guilty of various theft charges. One of the people arrested is facing deportation. According to Hedworth, members of the ring - the three arrested on the crimes here were part of a much larger operation - would steal credit cards and identities, then charge items such as clothing, electronics and jewelry and store them at an apartment in Queens. Those items then would be shipped to South America. But they didn't get all of it out of country, thanks to the collaborative efforts of Canandaigua police and the New York Police Department's organized theft squad. mpnnow.com

United States Marshals Arrest ORC Fugitive Nicole Perry, 21, of Berwick, Maine

Submit your ORC Association News

Visit the ORC Resource Center

Shootings & Death

Detroit: CVS Armed Robbery suspects get into a Shoot-out with Police
Two 16-year-olds are in custody after an attempted robbery at a pharmacy on Detroit's west side early Thursday morning. One of them was injured in a shootout with police. One of the suspects started shooting at police from the back of the store and officers returned fire, hitting the suspect several times. We're told the suspect's injuries are not life threatening. The robbery happened just before 5 a.m. We're told the suspects came in with masks on their face, and that they disarmed a security guard and also briefly took an elderly man hostage. fox2detroit.com

Orange County, FL: Surveillance of man wanted for questioning in Florida Mall deadly shooting, stabbing
Surveillance video and a picture have been released Thursday in hopes of finding a person of interest who may know something about a deadly shooting and stabbing near the Florida Mall. Dale Eric Floren, 56, was found April 14 around 10 p.m. in the parking lot area of the mall, where construction material was stored for work being done at the Florida Mall. Floren went to the mall property shortly after it had closed for construction work, deputies said. The man of interest went to an ATM at a convenience store near the murder scene, deputies said. wftv.com

Recent Sentencings

Update: Kaufman, TX: Shooter sentenced to 38 years for the killing of a Walmart Associate
Donald Ray Coleman will serve 38 years in the state penitentiary for the murder of John D. Morgan, 59, in the Kaufman, TX Walmart on 3/22/16. Donald Ray Coleman entered the Kaufman Wal-Mart and shot 59-year-old John D. Morgan. Kaufman Police said, they responded to shots fired. "Upon arrival, officers entered the garden area of the store and discovered two males with gunshot wounds. Witnesses are reporting that the gunman, identified as Donald Ray Coleman, entered the store, and without provocation of any kind, shot the victim multiple times. The victim was identified as John D. Morgan, an employee of Wal-Mart." According to Police, the gunman then turned the gun on himself and shot himself in the head. Coleman was transported by helicopter to a Dallas hospital where he later recovered. No other people were injured in the shooting. inforney.com

Robberies & Thefts

Media, PA: CVS Robbery Suspect Arrested following 2 hour Standoff with Police
46-year-old Kwesi Hudson, from Wilmington, Delaware, is behind bars awaiting arraignment on a list of charges. The incident began after 9 p.m. Wednesday at CVS after a report of a robbery in progress. He forced employees to give him money from the register, then forced them into a rear bathroom. Before he could flee, officers arrived and surrounded the building. After trying to escape through both the rear and front entrances, police say, the suspect locked himself in a rear storage room. Police evacuated the employees from the store, and the Central Delco SWAT unit arrived on the scene. 6abc.com

Madera, CA: Robber held up four stores, dragged victim by her hair
Madera Police have identified a man suspected in four brazen robberies in just over a week. The heists have spanned from Fresno to Chowchilla. Police are searching for John Barajas, 35. Officers say he was last spotted in downtown Fresno on Tuesday, but he may be headed for Arkansas. Surveillance video shows the robbery inside Toby's Vape Shop in Madera on Monday. Police said Barajas held up Metro PCS, dragging the worker to the back of the store and robbing her. On May 17, police said Barajas robbed Cricket Wireless, pulling a worker to the back of the store by her hair. Then on May 19, police said Barajas hit up Subway in Chowchilla, taking two women to the back of the store and robbing them. yourcentralvalley.com

Hancock County, MS: Cross dressing credit card thief being sought
The Hancock County Sheriff's Department is searching for two suspects who have six warrants out for their arrest after allegedly being involved in vehicle burglary and credit card fraud purchases in Walmart stores across multiple states. After talking with officials at the Picayune Walmart, surveillance video showed what appears to be a man dressed as a woman, wearing a wig and carrying a pink purse. picayuneitem.com

Huber Heights, OH: Ohio man indicted for Felony theft; stole between $7,500 and $150,000 of Honda/ Toyota parts from SK Tech

Jared in the Parks at Arlington, Arlington TX reported a Grab & Run on 5/24, item valued at $9,999

UK: Llanelli, Wales: A man who stole vodka from Asda threatened to shoot security guard

Arson & Fires

Update: Buena Park, CA: Arsonist / Robber admits threatening to burn
Walgreens clerk alive

A Buena Park man Wednesday admitted setting several fires and committing a robbery in which he splashed gas on a clerk while holding up a lighter and was immediately sentenced to a two-year prison term. Juan Fernando Aguilar, 46, pleaded guilty to two counts of arson of property and single counts of robbery, assault with caustic chemicals and assault with force likely to produce great bodily injury, all felonies. Aguilar robbed a Walgreens on Jan. 20, according to Buena Park police. The defendant was carrying a gas can and was told by a clerk that he couldn't have it in the store. After leaving and returning several times, he splashed some of the gas on the woman as he held up a lighter and demanded cash. Aguilar also torched two trash bins on Jan. 17. His plea deal includes four new strike convictions, so he could face a life sentence if he commits another crime. mynewsla.com

Las Vegas, NV: Gas station employee accused of arson

Holland Township, MI: Semi Truck fire at Herman Miller Furniture Distribution Center; no injuries, no merchandise damaged


CVS - Detroit, MI - Armed Robbery/ Shots fired
CVS - Media, PA - Armed Robbery
Diamond and Company - Atlanta, GA - Burglary
Dollar General - Indianapolis, IN - Armed Robbery
Family Dollar - Trotwood, OH - Armed Robbery
Koch's C- Store - Johnson, PA - Robbery
Liquor store - Temple Terrace, FL - Armed Robbery
Marathon - Cleveland, OH - Robbery
Ohio City Gas - Cleveland, OH - Armed Robbery
Sheetz - Blair County, PA - Robbery
Shell - Lafayette, LA - Armed Robbery
Siphon Coffee - Houston, TX - Burglary
Subway - Cleveland, OH - Armed Robbery
Toby's Vape Shop - Madera, CA - Armed Robbery
Triple J Armory - Littleton, CO - Burglary (guns)
Verizon Wireless - Oak Lawn, IL - Robbery
Village Pantry - Greenwood, IN - Armed Robbery


Daily Totals:
14 robberies
3 burglaries
1 shootings
0 killed

Jamie Van Dusen
promoted to Regional Director of Investigations for Macy's

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1 Trait Great Leaders Possess More Than Any Other  Great leaders understand that people make mistakes, and those mistakes don't define that person, they aren't character flaws. This separates good leaders from great ones. See the character of your team members. Look below the surface

How Can You Spot Great Leaders? This Is How They Manage Younger and Older Workers  Great leaders realize early on that challenges will emerge. How you choose to deal with different generations of employees will have an effect on your relationship with your team. Gen-X and Millennials

How Socrates Can Help You Elevate Your Leadership  Explaining what you expect from your team is the first coaching habit of great leaders. To keep your team at peak performance, however, it also requires you to ask questions. Coaching is more about asking questions rather than knowing answers.

Are You a Great Leader? Here's the Only Proof that Matters  Big wins don't make you a great leader. Just look around the room: your employees are what make you a great leader. When you make everyone else great with your success shows the mark of a true leader. Be great by doing great

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