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Other Upcoming Events

RLPSA Connect
June 2
ASIS Annual Seminar & Exhibits
Sept. 12-15
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Sept. 28
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Oct. 3-5

Know about an event we should feature here? Let us know.

ORC - The Great
Debate #2

Chris DeSantis, TJ Flynn, Jim Cosseboom and
Tarik Sheppard

ORC - The Great
Debate #1

Millie Kresevich, John Matas and Scott Sanford

The LPM Profile of the Future
Kevin Colman

Building an Analytics Program
Maurice Cloutier &
Rob LaCommare

View our previously run episodes:

Watch all published episodes here


Bret Graddy was promoted to Director of Asset and Profit Protection Automotive for Sears Holdings Corporation. 
Bret Graddy has been promoted to the role of Director of Asset and Profit Protection Automotive and will now lead the Asset and Profit Protection efforts supporting the Automotive business. In this new role, Bret will be responsible for collaborating with the Automotive Team to develop and implement strategies that will continue to ensure the safety of their associates and members, their adherence to regulatory standards, and the improvement of processes that will strengthen their bottom line profits.

For the past 12 months, Bret was the Market Asset and Profit Protection Manger for the Atlanta Market supporting 30 Sears Full Line stores. Prior to joining Sears Holdings, Bret served in a variety of Asset Protection and Operational positions including Director of Asset Protection - Home Services Division, Director of Asset Protection - Supply Chain and Director of Asset Protection - Expo Design Center for Home Depot and District Loss Prevention Manager for Target. Bret holds a Master's of Science from Michigan State University, a Bachelors of Arts from Ball State University, and is currently completing course work to obtain his Green Belt in Six Sigma/Lean Efficiency. Congratulations Bret!


Free One-Day Workshop for Restaurants June 2 - RLPSA CONNECT

RLPSA CONNECT is a one-day power workshop on June 2nd for LP, Security & Safety teams focused on crime activity against Quick Service Restaurants (QSR), casual dining restaurants and other food service providers. 

Attend RLPSA's FREE one-day workshop June 2 using this code: RLPSAdaily. Check out the list of speakers and value-packed agenda covering labor, crime, terrorism and more here: http://www.rlpsaannualconference.com/rlpsa-connect/
Seating is limited, register today.

Quarter 1 2016 - It's a Blood Bath
Mall Retailers Hurting the Most

With fewer and more moderate highs above the negative comp's what we're seeing is that the Malls are dying. The Millennials are just not going to the malls. And even the boomers are now attached to their smart phones and don't have the time. The culture has changed and we're all staring down at our phones texting and talking away.

Just fifteen years ago we didn't have all these cell phone stores or Apple stores and Amazon was just taking off. Now that looks like all we have.

Tech toys are now necessities and we've all got multiple and waiting for the next version. Yes, gas is down and Master Card says they're spending. But they aren't in Mainstreet USA.

There's more shake ups coming as we all know.

Over the last two weeks we've reported the first quarter earnings of 61 different retailers. Overall, average Q1 comparable same-store sales were down 1.25%. This may be an industry first.

Study probes impact of terror on business travelers, managers
A joint study of terror's impact on business travelers and business travel managers revealed surprising results, especially with regard to traveler fears and anxiety. Among other findings, the study found that 31 percent of business travelers worry that a reluctance to travel could hurt their career, and that 6 percent would not feel comfortable expressing their concerns to upper management.

The study's findings also indicated that corporate travel managers may be missing key traveler concerns.

• Sixty-seven percent of travelers state that there is a psychological effect on either them or their families when travelling to a region where they may not feel safe
• Ten percent of business travelers remain "utterly fearless" regarding terrorism, and 25 percent have very little fear.
• Sixty-five percent of business travelers have varied fears, including being stranded in a security lockdown, in-flight terror incidents, and the threat of medical health risks. 
• A majority of business travelers fear mugging and traffic accidents while on the road more than the possibility of a terrorist attack

The study also focused on how business travel managers (identified as "corporate travel executives) interpreted traveler response to terrorist issues. Travel managers had a higher estimation regarding their policy's effectiveness addressing risk than more skeptical business travelers. Specifically, travelers wanted more access to up-to-date risk management tools and specific safety briefings for various destinations. Likewise, corporate travel executives may be assuming that traveler silence indicates total acceptance of a travel program.

"In the world we live in today, traveler care is a growing concern and top priority for companies of all shapes and sizes." We've heard this time and time again from our customers who want access to advanced products and services that ensure the safety and security of their employees, no matter what happens. Equipping our customers with great tools is the first step, followed by ensuring these functionalities are properly communicated to employees so there are no disconnects. homelandsecurity.com

Memorial Day Weekend Brings Increased Risk Of Cargo Theft
As Memorial Day weekend approaches, CargoNet warns truckers to be on the alert for cargo theft. According to the report from CargoNet, cargo theft has spiked during Memorial Day weekend for the past four years. The 2015 Memorial Day weekend recorded a record-high 15 cargo theft incidents averaging in excess of $600,000.

Additionally, the SCIC has recorded a recent spike in cargo theft activity of electronics and cosmetics in the past five weeks with some losses exceeding $3 million.

Memorial Day Cargo Theft Facts

• The top type of stolen cargo is food and beverages.
• The risk for cargo theft reaches its peak on Saturday.
• The average value of a stolen cargo load is $201,144.
• Florida is the state with the most Memorial Day cargo theft, followed by California, Texas, Georgia, and New Jersey.
• Over half of all cargo thefts take place at a truck stop, carrier lot, or warehouse.
• Fuel advance, hostage load, and line haul scams also increase before the Memorial Day weekend holiday.
• To prevent cargo theft, CargoNet recommends that truck drivers arrive for pickup well-rested, fed, and with a full tank of fuel to minimize stop offs where theft could occur.

Sources: CargoNet

Notable thefts over Memorial Day weekends since 2013:

California, full truckload of apparel, $300,000
Florida, full truckload of medication, $300,000
South Carolina, full truckload of cosmetics, $200,000
Florida, full truckload of televisions and displays, $800,000
New Jersey, full truckload of perfume, $2,500,000
California, full truckload of notebook computers, $400,000
Pennsylvania, full truckload of copper, $600,000
New Jersey, full truckload of tobacco accessories, $600,000 gobytrucknews.com

Chasing the 'Holy Grail': How to Measure Compliance?
It's been referred to by some as the Holy Grail: How to accurately measure the effectiveness of a company's ethics and compliance program? And for good reason, as no one yet seems to have come up with a definitive measurement.

In a business world increasingly focused on metrics and return on investment, the compliance department would love to have an easy number to employ to prove their return on investment.

Companies under pressure to show that their compliance programs work can leverage some tools they already have at their disposal. These include:

• Forming a governance, regulatory and compliance committee to assist in monitoring and auditing of compliance;
• Expanding existing company surveys to incorporate compliance metrics;
• Making better use of exit interviews, as departing employees may be more candid than those hoping to keep their jobs; and
• Using existing audits to to evaluate the compliance program

One of the best ways to determine the effectiveness of a program is to hire an independent third-party expert to come in and assess the program against all regulatory and legal requirements, and against the best practices of companies inside and outside one's industry.

"This is a really difficult job, maybe the hardest job in the company, so to do this you need the right positioning, the right authority and independence, or it doesn't get done."  wsj.com
Sears to Explore Deals for Key brands
The retailer also said its board would explore increasing the availability of Kenmore, Craftsman and DieHard wares outside of Sears and Kmart stores, saying it could "realize significant growth." In addition, Sears said its home services business "has greater potential than what we have delivered in the past."

Mr. Berkowitz has noted that Sears has assets it could divest, including the Kenmore, Craftsman and DieHard brand names and its home services unit.

In all, for the quarter ended April 30, Sears reported a loss of $471 million, or $4.41 a share, compared with a loss of $303 million, or $2.85 a share, a year earlier. Excluding certain items, Sears's adjusted loss shrunk to $1.86 a share from $2 a share.

Revenue dropped 8.3% to $5.39 billion, mostly owing to the same-store sales decrease and having fewer Kmart and Sears full-line stores in operation. Of the year-over-year decline, $268 million was attributable to comparable-store declines, while $149 million of the decline was due to having fewer stores.  wsj.com

New Report on Gap, H&M Alleges Failure in Labor Rights
NEW DELHI, India - A report released by the Asia Floor Wage Alliance, an international alliance of trade unions and labor-rights activists, has alleged persistent abuses at San Francisco-based Gap's supplier factories in India, Indonesia and Cambodia.

The report, which surveyed 150 workers across the three countries, noted that "significant gaps remained in stemming abuses" across the company's supply chain, "despite its widely publicized commitments to stem these.

"The problem is larger than The Gap. The global supply chain needs a binding regulation. Rights violations are fundamentally linked to the structure of the global garment value chain. The ILO must also take action, set global standards across industries and pass a binding convention to regulate global supply chains."  wwd.com

CVS Hit With Overtime Suit In Fla. Federal Court
Accuses the retailer of violating the Fair Labor Standards Act by failing to pay overtime wages to a nonexempt employee who claims to have logged about five overtime hours each week for seven years.

Earlier this month, An Arizona federal judge approved a $1.47 million settlement between a CVS Pharmacy affiliate and a class of corporate employees who work to process insurance claims alleging they had been misclassified as exempt from overtime pay while often being required to work more than 40 hours a week.

And in February, a California judge granted final approval to a $7.4 million settlement between CVS and a class of 1,182 pharmacists who alleged in three consolidated suits that they were denied overtime when they worked more than six consecutive days.  law360.com

US Foods Teamsters Spread Strike To Metro NY Facility
Striking Maryland workers have extended picket lines to US Foods' Metro New York facility, where 320 workers are honoring the lines by refusing to work. It is the US Foods' largest distribution center in America. The 180 warehouse workers who are members of Local 202 and 140 drivers who are members of Local 282 are just the latest group of US Foods workers to honor a picket line supporting the striking Maryland workers. They join US Foods workers in Colorado, Michigan and Washington who did the same last week. Similar pickets were held in Illinois, New York and Ohio earlier this month. The Maryland workers are on strike to protest allegations that US Foods violated federal law that protects workers' rights. yahoo.com

Helzberg Diamonds re-post Director of Loss Prevention position today on LinkedIn in Kansas City
Helzberg Diamonds has opened a critical position within our Loss Prevention department. Due to promotion we are looking for our next Director of Loss Prevention. The Director reports the D.V.P of Loss Prevention, and is a business partner to our Divisional Vice Presidents of Store Operations, Regional Managers, Store Managers, and corporate teammates. brassring.com
Sports Authority cutting 461 headquarters jobs - closing HQ June 3

Lumber Liquidators Workers Seek Nod For $117K OT Deal

Adidas to staff two new production facilities with robots - one in U.S. next year
Quarterly Same Store Sales Results
Where have all the shoppers gone? They're not in the malls!
Williams-Sonoma Q1 comp's up 4.5%, net revenue up 6.5%
Burlington Stores Q1 comp's up 4.3%, sales up 8.4%
Signet Jewelers Q1 comp's up 2.4%, sales up 3.2%
Dollar Tree Q1 comp's up 2.3%, sales up 134% (Family Dollar purchase)
Dollar General Q1 comp's up 2.2%, sales up 7%
Popeyes Louisiana Kitchen Q1 comp's up 1,6%, sales up 6.4%
Fred's Q1 comp's up 1%, sales up 8%
Genesco Q1 comp's down 1%, sales down 2%
SpartanNash Q1 Retail Segment comp's down 3.4%, total net sales down 1.3%
Guess Americas Retail comp's down 4%, total sales down 6%
Tilly's Q1 comp's down 4.1%, sales flat
Chico's Q1 comp's down 4.2%, sales down 7.9%
Claire's Stores Q1 comp's down 5.1%, sales down 6.4%
Destination Maternity Q1 comp's down 5.4%, sales down 13.8%
J Crew Q1 comp's down 7%, sales down 3%
Sears Holdings Q1 Sears comp's down 7.1%, Kmart comp's down 5%, sales 9.1% 

Over the last two weeks we've reported the first quarter earnings of 61 different retailers. Overall, average Q1 comparable same-store sales were down 1.25%.


Hot Off The D&D Daily Presses
Today: Q1 Robbery Data By Retailer & City/State - With Heat Map Illustration
● State Felony Threshold Limits - Click here to see Tuesday's report
● Q1 ORC Results - Detailed Summary of Publicly Reported Data - Click here to see yesterday's report 

All the News - One Place - One Source - One Time
 The D&D Daily respects your time
& doesn't filter retail's reality


Ransomware infections led to $1.6 million in losses during 2015: Report
FBI Report - Cyber Crime Complaints Totaled $1.07B in Losses

An FBI report released Tuesday said that ransomware infections caused more than $1.6 million in losses last year for individuals and businesses, even before experts began sounding the alarm over a cyber epidemic whose latest victims include yet another medical center following a slew of hacks affecting hospitals coast to coast.

The FBI's Internet Crime Complaint Center, IC3, said in an annual report published this week that it received 2,453 complaints during the last calendar year concerning ransomware.

All told, criminal cyber activity ranging from hacktivist attacks to credit card fraud resulted in the IC3 receiving 288,012 complaints last year totaling more than $1.07 billion in reported losses. Of that sum, ransomware resulted in $1,620,814 in adjusted losses during the last calendar year, the report concluded.

Although the 236-page report indicates ransomware was nowhere near as prevalent as some other cyber-schemes during 2015, statistics suggest criminals are capitalizing more than ever off of the money-making scam. The IC3 only began making mention of ransomware in its 2012 report, and previously said it was aware of 1,402 ransomware victims during the second half of 2014, the likes of which was said to have resulted in roughly $490,000 in losses, or less than one-third of what last year's infections yielded.

The IC3's statistics only take into account instances where ransomware victims went to the authorities, and overwhelmingly elate to domestic incidents.

Cybersecurity firm Kaspersky said previously that it spotted 179,209 computers in 2015 that had been infected with ransomware, and CNN said in April that the cost of those infections had amounted to $24 million. washingtontimes.com

PCI Standard's Multi-factor Authentication Mandate Delayed 'Til 2018
Deadlines for compliance for two of the most important mandates in PCI DSS version 3.2 have been delayed to 2018.

PCI DSS 3.2 replaces 3.1 which will expire on October 31-this means that after that, all organizations will need to validate their compliance using v3.2 instead of 3.1, just like any previous version of the DSS. However, that deadline is extended for both SSL/TLS migration (extended to July 2018) and multi-factor authentication (which must be deployed by 1 Feb. 2018).

By setting a two-year window to become compliant, the PCI SSC may have inadvertently set up a period of greater confusion for end users, who will need to take extra care to ensure that their data is adequately stored and protected, and that third-party providers guarantee a high degree of security and compliance.  infosecurity-magazine.com

Customers Liable for Online Fraud Charges?
UK Banks Considering Holding Customers Responsible for Online Fraud Charges

With the cost of internet banking fraud up 64% in 2015, due to online fraud, the banks are considering holding the customer responsible for maintaining their online security practices and upgrades.

Fraud surge: The number of bank customers falling victim to scams is on the rise - and in the future, could face an uphill battle for refunds. Firstly, it is belived customers would be urged to upgrade their online security if it is found they are using outdated or ineffective antivirus software.

Failure to do so would mean being locked out of online banking services. If a customer with poor cyber security - despite warnings to upgrade - is a victim of fraud, banks may then refuse to compensate.

A recent investigation by Money Mall is finding more readers are being refused refunds with banks labeling them "negligent."  flynewsonline.com


Halton Regional Police Service & The Gap Organized Retail Crime Team
Organized Retail Crime & Fraud Information Session

Thursday, June 16th, 2016
Mold-Masters Sportsplex Park, 221 Guelph Street, Georgetown

Together with Gap Inc., Organized Retail Crime Team, Halton Regional Police Service invites you to attend a seminar to learn more about how to create a safe and crime free environment for you and your customers. There is no charge to attend.

Bring your team to help everyone be aware of prevention strategies to protect you, your customers and your business from retail crime & fraud.

Registration is requested. For more information about this event please contact the Halton Hills Chamber of Commerce 905-877-7119 or 647-544-7119

For information on this program please contact Sgt. Paul Harrower, Division 1, Community Mobilization Bureau - Phone: 905-825-4747 Email: paul.harrower@haltonpolice.ca haltonhillschamber.on.ca

Walmart piloting eliminating fitting rooms in locations in Quebec & the Maritimes
We are trialing the elimination of change rooms in some of our locations in Quebec and the Maritimes in an effort to increase floor space," Anika Malik, Walmart's manager of corporate affairs, told CBC News in an email. If customers get home and don't like the clothes they bought, they can return or exchange them as always within 90 days.

The idea is, more floor space will mean more selection. This increased space allows us to offer a broader selection of clothing items and ultimately more choice for our customers," said Malik.

No word on how long the trial will last, and whether the rooms will ever come back.

Editor's Note: Did security play a role in this? And what about returns without a receipt? This could cause some issues. cbc.ca

Halifax-area convenience store robberies have declined over 10 years
Halifax Regional Police logged almost 200 convenience store robberies since 2006
Almost three-quarters of them involving a weapon or a threat of one, according to Halifax Regional Police report logs.

Fewer than half of convenience store robberies result in a criminal charge.

That "unsolvability" rate is mostly due to poor-quality video surveillance technology, according to Sgt. Kevin Murphy with Halifax's general investigative unit. Police see obsolete systems in both big chains and independent stores, he said. Sometimes they're not turned on at all.

Some of the other findings of the CBC analysis include:

• The most-robbed convenience stores are located on traffic arteries to out-lying parts of the city.
• Robberies are more likely when the sun's down.
• They're more likely when it's warm out.
• They tend to happen in areas of high vehicle and foot traffic.

Those who commit robberies are most likely armed - 71 per cent carried a firearm or other kind of weapon. Besides cash, cigarettes are a hot commodity.

"Cigarettes are almost a currency for some people," Murphy said, adding high prices and the difficulty tracing them, make cigarettes an ideal target. "They're easy to turn around in the black market." cbc.ca

Retail theft fuels underground market: RCMP
While everyone likes a good deal, those video games sold at flea markets might not be what they seem. Retail theft is feeding a thriving industry of selling stolen merchandise, Richmond RCMP said Wednesday.
Police said criminals are working alone or in groups, with specific "shopping" lists of products to steal. They use lookouts, counter-surveillance and scout out their locations in advance.

Some of the most popular items might surprise you, police said: razor blades, shampoo, beauty creams, toothbrushes, batteries, video games, movies/videos, bedding and small kitchen appliances.

Some of the products may be sold to rival retailers or openly through flea markets, police said, although many wind up being sold through places like Craigslist or Kijiji.

There is an economy that buys and sells stolen merchandise," said Cpl. Dennis Hwang. "It is definitely not a victimless crime. We are trying to provide people with some extra knowledge in this area in order to help them make informed decisions. Be smart when shopping for items - especially if the seller has multiple items that are new and in original packaging without corresponding receipts." vancouversun.com

Retail sales slide 1% in March
Sales at furniture and home furnishing stores were down, along with gas station sales. On the upside, sales at clothing and accessories stores rose 0.8 per cent. cbc.ca

Lowe's plans 'strategy of growth' with Rona takeover: CEO
That growth is expected to come on two fronts: The chain of 539 stores across Canada will grow, as will their online business. There are no plans to open or rebrand any Rona stores as Lowe's and the company's head office will remain in Boucherville. ctvnews.ca

In-store Hanky Panky - Caught Red Handed & Red Faced
Wind Mobile store police standoff during bizarre incident in Vancouver

Vancouver police say there will be no charges for those involved in a bizarre police incident after an inebriated, naked woman was spotted inside a Wind Mobile store on Robson Street last Friday afternoon.

Constable Brian Montague says the incident began shortly after noon Friday, May 20, when a would-be customer tried to enter the Wind Mobile store at Robson and Hamilton but found the door locked and noticed a woman's foot sticking out from behind the counter.

When police arrived they didn't want to open the door.

"The strange set of circumstances, the suspicious nature of the circumstances and what our officers were seeing triggered a pretty large police response," he said.

Eventually two men were taken into custody while the woman was taken to hospital.

"I won't go into detail about what the video showed us," he said, but did add that "everything that was going on was consensual." Montague says one of the three people involved was a store employee. He says there was no evidence to support criminal charges but chided the individuals involved. cbc.ca

Ikea Canada is Booming - up 15% over last 8 months

Mezzi Plans 25 Pop-Up Shops

Montreal-based women's fashion retailer Maska Mode expanding Canadian stores

Canadian Tire rolling out Home Delivery to millions of customers across Canada

Canada Goose opening retail stores as it expands marketing strategy

CC Fraudster caught using 200 cloned U.S. cards at ATM
at Watertown Royal Bank

Police have seized more than 200 fraudulent credit cards after a Waterdown Royal Bank patron noticed something fishy at the ATM. When officers checked out the bank around 9:15 p.m. on May 4, they found a man inserting a blank gold plastic card with a magnetic strip into the ATM. The man tried several times but eventually figured out the correct PIN and withdrew cash. Police said the man had more than 200 bogus credit cards and in excess of $15,000 in cash on him. The credit cards seem to be from financial institutions across the United States. pressreader.com

ATM smash-and-grabs continue as thieves strike north of St. Albert
More than two dozen such thefts have been reported over the past few months. A special team of RCMP officers began investigating earlier this year after more than 25 thefts of ATM machines over a five-month period. cbc.ca

Montreal: Jewelry store Robber blames himself for Acid Burns;
store employee threw nitric acid (jewelry cleaner)

Richardson François, 31, testified before Quebec Court Judge Hélène Morin during his sentence hearing at the Montreal courthouse that he initially felt frustration over what transpired when he and an accomplice, Jerry Theodore, 35, tried to rob a jewelry store on Querbes St. on Jan. 22, 2013.In February, François pleaded guilty to armed robbery, assault and other charges related to the robbery. Mayhem broke out during the attempted heist and one of the four people working inside the store at the time picked up a tray full of nitric acid, used to clean jewelry - and tossed it in the faces of both of the would-be robbers. The acid left scars on François's face and caused him to lose 50 per cent of his vision in his right eye. montrealgazette.com

Kelowna, BC: Shoplifter caught at The Bay tied to 7-Eleven Robbery
Police responded to The Bay at Orchard Park Shopping Centre, loss prevention officer was watching the suspect and reported to police that he stole a pair of sunglasses valued $250. The suspect was arrested by officers inside the Sport Chek store and one of the investigators recognized the man from video surveillance footage from a 7-Eleven convenience store robbery. kelownanow.com

Westsyde, BC: Police searching for $800 Save-On shoplifter

St John's: Masked Man arrested after Convenience store robbed 



Live interviews from the NRF Big Show January 2016 

The Crime Accountability Partnership (CAP) Program - formerly Turning Point Justice - saves time and money for retailers and law enforcement alike through a cloud-based collaborative solution that cultivates positive change through restorative justice. In this LPNN interview, Paul Jones, VP of Retail Strategy, tells us what's new with the company's Cloud Justice platform, how their partnership with the National Association for Shoplifting Prevention sets them apart, and what drew him and other LP industry veterans to the CAP Program.  

LPNN Quick Take #5

Hot off the heels of a recent merger that "brought the band back together", Nick Khalil, President of Iverify, chats with Amber and Joe about the latest innovations Iverify is bringing to the industry. From their stock-on-hand analytics to remotely managing unattended deliveries, hear how Iverify helps retailers keep employees safe, prevent turnover, and save money over time.


Solution Providers, have a video or commercial you want to publish? Contact us.

How To Tell The Good Bots Vs. The Bad Ones
Though botnets may make life more convenient, a security firm says that roughly 40 percent of them are actually malicious, VentureBeat reported late last week.

According to Distil Networks, for every cool, new bot - designed to help make shopping, weather, travel and even real estate easier - there are bad bots being created that post a serious security threat to consumers. "Bots are the centerpiece of a hacker's toolkit," Rami Essaid, CEO and cofounder of Distil Networks, a security firm specializing in bot detection and mitigation, explained.

In Distil Networks'"2016 Bad Bots Landscape Report," it noted that hackers utilize bots to intercept Web traffic and automate attacks, as well as exploit website vulnerabilities. "Now, we're seeing a lot more interest from companies seeking to protect business-to-consumer activities," Essaid said. "Bad guys are buying lists of usernames and passwords and then brute-forcing their way into banking, eCommerce and health care, as well as the Postal Service and the IRS."

Given, therefore, that botnets do not currently present a particularly high degree of risk on a per-transaction monetary basis compared to forms of attack that go after big-ticket transactions, some in the industry may be tempted to regard botnets with a lesser degree of concern than they do other, more established (and more familiar) types of attacks, such as account takeover and identity theft.

However, just because botnets primarily stick to the low-hanging (i.e., low-cost) fruit in eCommerce transactions, that's certainly no reason to sleep on them. pymnts.com

Account Takeover: The Bane of E-Commerce
The hackers frequently target a variety of non-cash instruments, such as prepaid gift cards and loyalty card points, which can be sold for cash at a discount or traded. Even groceries stores have been hit, with attackers going after stored loyalty points that are held in online accounts. "They could take these vouchers, download them and trade them basically as cash," Smith says. Account takeovers can be especially lucrative if a customer has stored their credit card with the retailer for purchases. The attackers can continually buy more vouchers.

So what can e-commerce sites do? There are several signs that an account takeover campaign may be under way. For example, one of the first things hackers do is to change the email address of a victim. Patterns can often be detected in the new email addresses, such as unlikely domain names, Smith says. E-commerce companies can check their customer databases to see if many accounts have suddenly been changed to the same shipping address, a sign of a mass account compromise. Smith also recommends that retailers don't assign a username that is the same as a person's email address. bankinfosecurity.com

Alibaba facing SEC inquiry over accounting practices

Express Inc.'s store sales outpace e-commerce in Q1 - online sales fell .8%


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Baby formula smuggling ring stretched from Houston to Bayonne Bayonne man sentenced
Two men were sentenced last month in federal court for their roles in a multimillion-dollar infant formula smuggling operation that stretched from Houston to Bayonne, according to a statement from prosecuting attorney Joe Magliolo. Ahmad Manzoor, a 73-year-old Bayonne man who emigrated from Pakistan, pled guilty to conspiracy to transport stolen merchandise through interstate commerce and was sentenced to five years of federal probation and ordered to pay $7,500 in restitution. Manzoor was accused of operating a distribution facility on 36th Street called M&Z Candy that allegedly received and distributed stolen goods. Court documents identify Manzoor as a "fence," meaning he allegedly received stolen goods and merchandise from "boosters" in Houston. In this case, a man named Abel Garcia Tepozotlan allegedly organized a team of boosters to steal over $2 million of formula from a variety of big box retailers. hudsonreporter.com

Counterfeit Purfume seized in major New York Raid; Could contain Urine, Antifreeze
Five Queens men were busted Wednesday for running a multimillion-dollar counterfeit-perfume operation that peddled phony merchandise containing trace amounts of a cancer-causing substance. The crew took trips to China, where they would get name-brand perfumes such as Chanel, Lacoste and Calvin Klein duplicated, then pedal the goods to wholesalers in the city and across the nation at a steep discount. An 11-month investigation by the NYPD, in conjunction with Homeland Security and US Border Patrol, led to the 6 a.m. arrests of ringleader Patrick Badal, 45, Abul Kashem, 49, Kaium Shah, 52, Kenny Hi, 61, and wholesaler 42-year-old Parvez Shazzed. When the merchandise reached New York City ports and terminals, the fraudsters would slap fake designer tags on the packaging from inside several storage facilities across Queens, officials said. The operation raked in an estimated $2.6 million annually once the goods were shipped off to wholesalers and retailers, including "mom and pop" shops in lower Manhattan, police said. Trace amounts of a cancer-causing chemical compound - Di 2 Ethylhexyl - phthalate - were found in the products, cops said. Authorities recovered about 60,000 bottles of counterfeit perfume in the raid - and they seized 15 bank accounts and several luxury cars, including a BMW and a Lexus. All five men face charges of conspiracy and trafficking counterfeit goods. abc7ny.com

Wappinger, NY: 3 stole $8,000 worth of razor blades from BJ's
Three Ulster County residents have been charged in connection with the theft of $8,000 worth of razor blades from the BJ's Wholesale Club in April, state police said Wednesday. Andre K. Pritchard, Michael Demaio, and Leanne Demaio, were arrested by state police at Wappinger. Pritchard and Michael Demaio were arrested May 17, and Leanne Demaio was arrested April 28. Pritchard and Michael Demaio were charged with grand larceny, a felony. Leanne Demaio was charged with petit larceny. The last two arrests ended a weeks-long investigation of reported thefts at the store. dailyfreeman.com

Marina, CA: Man found guilty in sophisticated $500 Target theft

Fort Smith, AR: Walmart nabs Repeat Offender with over $1,000 in merchandise, Criminal Tresspass for prior thefts

Glendale, WI: Woman with 14 priors at it again at Kohl's, now facing 18 months and $10,000 fine

Alcoa, TN: Woman caught shoplifting at Wal-Mart, 3 priors in last 30 days


Do you have an ORC case to share? Publishing it educates the LP & retail community, which might fuel even more jobs and funding.  Share your ORC news and help the industry grow!!!

The Q1 robberies and burglaries report is a data driven, detailed audit of all

publicly reported incidents at U.S. retailers

In the first quarter of 2016, the D&D Daily reported a total of 1,151 robberies and burglaries across the United States. After analyzing these cases and breaking them down into three categories, we can observe where the hot spots are in terms of which cities, states and retailers see the most incidents.

Through the first quarter, the cities with the greatest number of incidents were Houston, Texas (23), Memphis, Tennessee (20), and Tulsa, Oklahoma (14). See the extended list of the top 15 cities in the graph below:


On a statewide level, the highest number of robberies and burglaries occurred in Texas (93), California (73) and Florida (59) - the most populous states in the country. The graph below depicts the top 15 states with the highest number of robberies and burglaries:

Of the cases reported by the Daily in the first quarter, Dollar General (91), CVS (62) and 7-Eleven (54) were the retailers with the most occurrences. The graph below shows the top 15 retailers with the most robberies and burglaries:

For a geographic picture of where the hot spots are for burglaries and robberies in the United States, the Daily generated a heat map illustration:

Robberies & Thefts

Silver Spring, MD: 7-year-old Fights Armed Robber at GameStop
A 7-year-old boy faced an Armed Robber head-on while shopping for a game with his parents at a GameStop store in Silver Spring, Maryland. Surveillance video shows two hooded men wearing masks rush into the store on Friday, May 20 just before 9 p.m. One suspect can be seen trying to grab the little boy before the boy punches the suspect in the stomach a couple of times. The suspects initially ordered three customers, including a young boy, against the wall near the counter. Immediately afterward, both suspects walked behind the counter and ordered the two clerks to the floor while the suspects took an undisclosed amount of cash and personal property was taken. No one was injured, no arrests have been made. statter911.com

Philadelphia, PA: Behind-the-scenes of a major Smash and Grab take down
The FBI's Violent Crimes Task Force and a dozen local police departments teamed up to track down one of the most notorious smash and grab jewelry store robbery crews to strike this region. According to investigators, the crew set in motion as many as 15 armed smash and grab robberies across the tri state area that netted over $8 million in stolen high end watches and jewelry, and terrorized store employees and innocent customers that stood in their way. According to authorities, the crew struck in South Jersey, Delaware, out on the Main Line and King of Prussia. But investigators had to track them all the way to California and Utah, then back east to Kentucky, Missouri, Maine and our area in order to nail this group of professional thieves. fox29.com

Eugene, OR: Teens accused of robbing Macy's store, kicking employee in groin
Jordan Nicole Daharsh, 18, and a 17-year-old juvenile were taken into custody just before 7:30 p.m. Monday on charges of second-degree theft and third-degree robbery. The teenagers brought several items into a Macy's dressing room, removed the tags and then left the store. An LP Agent approached both of the teens to detain them, but Daharsh resisted, police said. The worker grabbed her but she allegedly shoved the worker into a door, police said. When another employee came to help, the 17-year-old struggled with that employee until a third employee arrived. It was then that the juvenile allegedly kicked the third employee in the knee and groin. Police arrived a short time later and took the teens into custody. registerguard.com

Riviera Beach, FL: Woman bites Wal-Mart employee on arm, threatened with box cutter while fleeing arrest

Middletown, CT: Repeat Offender Arrested for Stop and Shop Theft; now facing 2nd degree criminal trespassing and 6th degree larceny

New Castle, PA: Police link duo to 13 area C-store robberies

Kalamazoo, MI: Five arrested in connection with multiple thefts, including Schoolcraft trailer

Alaska Court of Appeals Upholds Decision Regarding 'Accomplice Liability'

UK: Two arrested after counterfeit cash/ shoplifting spree in Canterbury city centre

Credit Card Fraud

Credit card fraud investigator arrested for credit card fraud
St. Petersburg Police arrested a credit card fraud investigator for stealing customer credit card information. 26-year-old Reynaldo Colon was arrested earlier this week for the crime that started in the fall of 2014, according to police.

Arrest documents show he worked for PSCU, a credit card service company for more than 800 credit unions. The company's website says it deals with about 18-million credit cards.

"(Detectives) uncovered 21 stolen card numbers" SPPD Spokesperson Rick shaw said. "A loss of about 13-thousand dollars had incurred."

According to arrest documents, customers would call Colon if they noticed suspicious purchases on their accounts. He is accused of writing those numbers down, putting those numbers into his cell phone, then using his phone to make purchases. "Probably around 100 transactions, again, mostly at fast food restaurants." Shaw said. abcactionnews.com

Nassau County, NY: Man used fake ID to get Neiman Marcus card, charged $2,000

Skimming Report

Tamarac, FL: Pair accused of using skimming device at bank ATM

AusAustin, TX: Multiple credit card skimming devices found at gas stations in Travis County

Advance Auto - Columbus, OH - Armed Robbery
Bullets & Bows - Mexico, MO - Burglary
C-Store - Picayune, MS - Police Shooting/ suspect injured
Carol’s Corner - Sevierville, TN - Armed Robbery/ 17 yr old charged
CVS - Columbus, OH - Armed Robbery/ man robbed same store 2x
Dollar General - Cordova, TN - Armed Robbery
Dollar General - Gastonia, NC - Armed Robbery
Dollar General - Georgetown County, SC - Armed Robbery
Family Dollar - Las Cruces, NM - Armed Robbery
GameStop - Silver Spring, MD - Armed Robbery

Little Dixie - Polk County, FL - Burglary
lululemon - Washington, DC - Armed Robbery
Red Sea Grocery - New Bern, NC - Armed Robbery/ 2x in 6 months
State Food Mart - Springfield, MA - Armed Robbery
Sunoco - Lavista, WV - Armed Robbery
Tobacco - Oklahoma City, OK - Armed Robbery
Wah Yuan Chinese - Claymont County,DE - Armed Robbery/ employee shot
7-Eleven - Pembroke Pines, FL - Armed Robbery
7-Eleven - Pittsburgh, PA - Robbery


Featured Job Alert Spotlight

Company Confidential Director of Global Security
The Sr. Director of Global Security will oversee the company's executive protection program, the security of the company's home office and international operations as well as certain investigations in the home and international offices. A minimum of 15 years experience in executive protection and/or corporate security with international security experience. Experience managing teams of people and administering a budget. Previous military or law enforcement experience is a plus. Proven ability to partner with local, state, federal, and international law enforcement. 
Director of Loss Prevention
Rocky Mount, NC

This is a retained search for the D&D Daily.


Regional Loss Prevention Director
Denver, CO

CarMax is looking for a Regional Loss Prevention Director (RLPD) to lead and direct all asset protection operations in our new Denver Region. The RLPD is directly responsible for all facets of CarMax's LP program in the region, including: Developing and driving CarMax's LP strategy in conjunction with the rest of the LP team...


Regional Loss Prevention Director
Baltimore, MD

CarMax is looking for a Regional Loss Prevention Director (RLPD) to lead and direct all asset protection operations in our new Baltimore Region. The RLPD is directly responsible for all facets of CarMax's LP program in the region, including: Developing and driving CarMax's LP strategy in conjunction with the rest of the LP team... 
Sr. Mgr, Safety & Retail (Non-Industrial)
Jacksonville, FL
The Sr. Manager, Safety & Retail Environmental Health (Non-Industrial) is responsible for developing, implementing and managing comprehensive safety programs designed to minimize the frequency and severity of accidents, while complying with applicable regulatory requirements...
  Senior Manager, Region Asset Protection
Miami/Tampa, FL
The Sr. Manager, region asset protection, is responsible for providing oversight in the protection of company assets and executing asset protection programs designed to minimize inventory shrink, workers compensation claims, general liability claims, bad checks and cash losses within an assigned region...

Loss Prevention Specialist
Riverside, CA
The Loss Prevention Specialist has thorough knowledge of Ascena Retail Group, Inc. security, life safety, and operational procedures. Performs duties as a floor officer and acts as a deterrent to theft and providing life safety...

Loss Prevention Specialist
Greencastle, IN
The Loss Prevention Specialist has thorough knowledge of Ascena Retail Group, Inc. security, life safety, and operational procedures. Performs duties as a floor officer and acts as a deterrent to theft and providing life safety...

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Making it new every day and getting energized - pumped up every day can be difficult at times. But it's important to try to find that spark each and every day to make sure you're adding value, getting things done, and motivating the people around you. It's always great to drive home and think - where did the day go because you were so busy and had so many things to get done, which usually means you were pumped up and energized. But it's a terrible feeling when you can't get out of first gear and the day drags on forever. Just remember, oftentimes it's merely mind over matter and you make your own day and, quite frankly, you're also making the day for a lot of people around you and they're looking to you to set the pace.

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