Kenya's West Gate Mall Massacre
- Could it happen here?
In September 2013, armed gunmen attacked the Westgate shopping
mall in Nairobi, Kenya, resulting in 61 civilian deaths, six dead security
officers and over 175 injured.
Special Agent In-Charge Richard Frankel of the
deployed to Kenya with a Rapid Deployment Team and assisted the Kenyans in
the forensic and intelligence investigation related to the terrorist attack. In
this LPNN interview, Mr. Frankel talks about this high-profile investigation,
the odds of a similar attack occurring in the U.S., and the importance of
active-shooter programs for retailers. With the ultimate responsibility of
protecting your employees and customers, learn what LP executives can do to
prepare for and prevent such a catastrophic event.
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After a jam-packed day full of LP leaders, retailers, solution providers - and
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sign off from the D&D Daily's "Live in NYC" at the NRF Big Show 2015.
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Global Mobile Payment Methods 2014 - Forecasted to reach 50B this year
The publication, "Global Mobile Payment Methods 2014" discloses that while
competition in the mobile payments field has intensified worldwide, acceptance
and usage of in-store mobile payments and the preferences of shoppers towards
payment methods in remote M-Commerce differed from country to country. A general
trend is the lingering concern of consumers towards security of mobile payment
transactions. Mobile payments, comprising remote and in person retail payments
made with mobile devices, are forecasted to maintain rapid growth in the next
several years. The number of mobile payment transactions is forecasted to near
50 billion in 2015. Contactless mobile payment transactions and mobile wallets
are expected to be the leading segments in terms of market growth. Regardless of
acceptance levels, security concerns about mobile payments are a general trend.
In the USA merchants trading through M-Commerce report the highest rate of
revenue losses to fraud compared to other channels.
Failed Retail Brands Get New Lives on Web
The going-out-of-business sales had already ended at Delia's, a teen-clothing
chain. But then, this message popped up on Delia's dormant Instagram page: "The
internets have spoken! We are coming BACK!" it said, below tiled images of a
model mugging at the camera in Delia's shirts.
Entrepreneurs and investment firms are snapping up the intellectual-property
rights to retailers that have fallen on hard times, taking advantage of a
built-in audience to launch lower-cost small businesses online without the
overhead of maintaining dozens or hundreds of locations.
As liquidators cleared Delia's stores earlier this year, for instance, an
investor group led by New York businessman Steve Russo in February bought the
brand's intellectual property and customer lists for $2.5 million. Now, he and
his partner owners are preparing to relaunch Delia's as an online- and
catalog-only store as soon as the end of July.
Other brands making a comeback as smaller businesses include the now-defunct
children's clothing purveyor Naartjie Kids, which in November sold its name in
bankruptcy to a South African company that has promised to reopen its U.S.
online store. And the lingerie chain Frederick's of Hollywood, which recently
closed its fewer than 100 remaining stores and filed for bankruptcy, is planning
to sell its e-commerce business to a company that revives and licenses brands.
Amazon makes same-day delivery free in 14 cities
to Prime members
New platform released in hopes of linking in-store, online shopping
Signet Jewelers online sales up 98.7% (Zale acquisition)
"Fraud is not a person - it is a dynamic grouping of statistics
that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent
Fencing Operation: Federal agents, state police raid Progress Market in
Lexington, KY Authorities stormed into the Progress Market early
Thursday morning and say the raid at 600 North Limestone is part of a wider
effort to crack down on businesses that are allegedly re-selling stolen items,
including energy drinks. Kentucky State Police would not say how many other
places were being raided Thursday, but told reporters that similar efforts would
continue in Lexington. No arrests have been made at this time. The raid is being
led by Kentucky State Police, agents from U.S. Department of Homeland Security
Immigration and Customs Enforcement and loss prevention employees from Kroger.
ICE is involved for informational purposes. Detective Sgt. Ben Wolcott said
investigators have been working with Kroger's loss prevention for more than a
month. He said KSP's organized crime unit has been working with store employees
on a series of investigations in the Lexington area. Tim McGurk, a spokesman
with Kroger, told WKYT that they "appreciate the support of law enforcement to
shut down this crime ring." Kroger's Organized Retail Crime team has been
working with a multi-agency operation, including the KY State Police, to bring
about the search warrants," McGurk said.
PD & Ralphs/Kroger ORC Unit Work Together to arrest Subjects Selling Stolen
Property at Illegal Storefronts On 21 May 2015, the Torrance
Police Department Detective Division / Crimes Property Section in conjunction
with Ralphs / Kroger Organized Retail Crime Unit culminated a month long
investigation of stolen property, which mainly included health and beauty supply
merchandise. Ralphs / Kroger had an estimated $250,000 loss from five stores
located in the City of Torrance over the last 12 months and an estimated 8.1
million dollar loss county wide during the same time period. These losses do not
include other retail stores who have also experienced loss of merchandise due to
Detectives identified two suspects who operated multimillion dollar storefronts
that sold this stolen merchandise. Multi-location search warrants were conducted
and two suspects, Javier Franco 39 years and Celestino Mendez 30 years, both Los
Angeles residents, were taken into custody. Detectives recovered approximately
$295,000 worth of stolen merchandise from the businesses. The stores operated
without valid business permits and failed to pay any taxes on the sales of the
In order to combat the effects of Proposition 47, specifically related to retail
commercial burglaries and shoplifting, the Torrance Police Department has taken
a proactive approach with investigating the people and organizations that are
receiving and reselling stolen merchandise, as well as those who are actually
committing the thefts from the retail businesses.
This incident is being investigated under the command and direction of Captain
Rod Irvine of the Special Operations Bureau. Anyone with additional information
related to this case is encouraged to contact the Torrance Police Department
Detective Division at (310) 618-5570.
Four arrested in alleged food stamp fraud in Newark, OH; Kroger ORC Team gets
the assist Four people were arrested Tuesday after a months-long
investigation that revealed fraud involving food stamps and EBT cards. Newark
police and agents with the Ohio Investigative Unit and Ohio Department of
Taxation served search warrants Tuesday afternoon at the Marathon gas station
and at a home on Neal Avenue. In a news release, police said they found
"numerous items" which had been reported stolen from area stores and sold for
"pennies on the dollar" to employees at the station. Those items were then sold
to the general public, according to the release. Stolen EBT cards were also
reportedly traded to employees, who would then use the cards at area stores to
buy products to sell at the gas station, the release said. The merchandise
ranged from candy bars and energy drinks to beer, cigarettes, carpet cleaners
and high-end sweepers, Newark Detective Sgt. Scott Snow said. The total cost
involved is over $10,000. Snow said the suspects would create a "shopping list"
and give it to "boosters" who would steal the products on the list and sell it
to the suspects. All four suspects could face additional charges when the case
is heard by a grand jury in the coming weeks. Snow would not comment on whether
other people could be charged for their role as "boosters." He said he did not
believe there were any employees left to run the store while all four suspects
are in the Licking County Justice Center.
Von Maur Department Store Employee busted for $6,359 in Fraudulent Refund case
in Des Moines, IA Police were called to a Valley West Mall store last
week on a report of an ongoing shoplifting case. A police report shows the case
involved $6,359.48 in clothes and furs. Store security called police to the
store and were holding Julie Nguyen. A store worker told police that Nguyen and
two others made fraudulent returns to the store between June 2013 and last
Friday. According to the police report, select items from the store were pulled
off the hanger and put in a Von Maur bag. They were then returned for store
credit as if they were purchased. The customers said they had lost their receipt
or did not have one. Police reported that Nguyen was wearing a tracking bracelet
around her ankle in connection with a federal probation case.
Gift Card fraudster busted with over 300 charges - buying gift cards with
fraudulent gift cards in Wallingford, CT Sherlyn J. Oplan, 31, of New
York, faces the charges in Wallingford, Ansonia and Orange, police said. The
charges including identity theft, forgery and larceny. A loss prevention
associated notified police of suspicious activities on March 13 involving Oplan,
police said. Detectives found that he was using gift cards to buy other gift
cards. According to police, some of this gift cards had their magnetic strips
recoded with stolen credit card information. Oplan was taken into custody by New
York City police and then was transferred into the custody of Wallingford police
Three Philadelphia women arrested for $600 theft at Home Goods in Evesham
Three Philadelphia women were arrested after police said a shoplifting incident
they were involved in turned violent. Police said they believe the women were
working together to shoplift more than $600 worth of merchandise at the Home
Goods store on Route 73, when employees approached them around 2 p.m., on May
20. Two of the females were observed actively fighting with store loss
prevention employees when officers arrived and the third suspect fled the scene
on foot, police said. Those fighting with store employees were immediately
arrested by police and the third female who fled the store was quickly located
and apprehended, police said.
man tries to steal tools from Sears and Lowe's in Nashua, NH A Massachusetts
man allegedly tried to steal thousands of dollars worth of tools from two Nashua
stores. Police said Jonathan Alberto, 26, of Andover, was stopped by loss
prevention officers at Sears on April 30 after walking out of the store with
more than $1,500 worth of tools, but he managed to get away. Then on May 18,
Alberto allegedly stole more than $1,000 worth of tools from the Lowe's up the
street. He was arrested on two felony counts of theft by unauthorized taking or
Man steals three Go Pro cameras from Target in one week in Southwest Florida -
Police asking for help ID'ing suspect
2015 ANNUAL TRAINING CONFERENCE
Baltimore Marriott Inner Harbor Camden Yard
Full Agenda -
View online here
The Coalition of Law Enforcement and Retail has updated their full
agenda for their 2015 Annual Training Conference. Sessions include
"Auto Zone case as well as the statement aspect" with Dave Zulawski
from Wicklander-Zulawski & Associates, Inc.; "National Perspective
to the ORC Problem and Response as seen from the Daily's Reporting"
with Gus Downing, President & Publisher from Downing & Downing; Law
Enforcement & Loss Prevention Case Preparation for Successful
Prosecution with Jeffrey White, Deputy Ada County Prosecutor;
Jewelers Security Alliance with Scott Guginsky, Detective Sergeant
(retired) & VP of Jewelers Security Alliance among other exciting
and interesting topics that include Mobile Surveillance, Building an
ORCA, Civil Unrest Preparation and Rental Car and ORC Partnerships.
Register for the conference
Do you have an ORC case to share?
Publishing it educates the LP & retail community|
which might fuel
even more jobs and funding.
Share your ORC news and help the industry grow
FBI investigating Philadelphia ATM skimming gang who hit ATM's inside retailers|
The Federal Bureau of Investigation (FBI) is seeking the public's help after the
discovery of multiple skimming devices that were found in ATM machines in retail
locations at Shippensburg and Carlisle. Three unidentified white men are
believed to have installed and removed the devices between March 12 and March
22. According to the FBI, they were installed and removed during non-business
banking hours but while the retail stores were open. The suspects are then
believed to have created compromised credit and ATM cards, which they then used
at various convenience, pharmacy and retail locations in the Philadelphia area.
reported at Charleston Town Center Mall Update: The Charleston Police
Department provided 13 News with the surveillance video from the garage. In the
video two of the suspects can be seen fleeing the scene, according to deputies.
ORIGINAL: Police are investigating a shooting at the Charleston Town Center Mall
parking garage. The shooting is believed to have happened in the Lee Street
garage. At least one person was shot. EMTs have been called to the scene. Police
say they are searching for three men. The victim has been identified as Tevon
Spencer, of New York. Police say his wounds are not life-threatening.
Calgary, CN: Willow Park shooting leaves one man dead; police still hunting
killer Gunshots rang out at a southeast commercial centre Wednesday morning,
sending one man to hospital where he later died. Witnesses described hearing two
quick shots followed by a third moments later just before 11 a.m. in the lobby
of the Willow Park Centre. Police have not yet released a description of the
shooter, who is still on the loose, but witnesses said they saw a man in a white
t-shirt running away. The victim was rushed to hospital suffering gunshot wounds
and later died.
Jewelry Theft Losses Increased by More than $11M in 2014
Despite a decline in the number of jewelry store robberies and burglaries in
2014, dollar losses increased by more than $11M, according to John Kennedy,
president of Jewelers Security Alliance (JSA). Kennedy and Scott Guginsky, Vice
President of JSA, discussed jewelry crime loss statistics during a recent
webinar presented by Jewelers Mutual Insurance Company. In 2014, there were:
● 279 incidents of robbery costing $34,000,000.
● 244 incidents of burglaries costing $18,700,000. This was a decline from 2013.
157 of them were three minute burglaries where burglars smashed windows and
doors and took property left out overnight. The average loss from three minute
burglaries declined from $24,000 in 2013 to $17,000 in 2014. Smashed showcases,
doors and windows, business interruption and bad publicity were not figured into
● 36 rooftop burglaries in 2014, 13 of them occurred in Florida.
● 21 safes attacked in 2014 versus 19 in 2013.
Losses from all crimes in 2014 totaled $77,800,000, considerably higher than
2013 ($66.5M) and 2012 ($60.2M). Despite this spike, Kennedy pointed out that
the long term trend has been declining. There was a dramatic increase (64.5
percent) in arrests by law enforcement in 2014, 694 arrests versus 422 in 2013.
A few reasons for this is better sharing of information among law enforcement
agencies as well as improved surveillance video footage.
Man wanted out of Florida arrested on theft charges, found with Missing Teen in
Arkansas Van Buren, Arkansas Police said they received a report that a
man had stolen several items valued at over $1000 at Walmart. Investigators were
able to obtain enough information that helped identify the suspect vehicle and
suspect as 22-year-old Isaih Kingston. Police located the suspect's vehicle at a
Van Buren business. Investigators found the suspect and took him into custody.
The suspect said he was Bahamas and had no identification. Detectives later
determined that the suspect's true name was Okeem Jordell-Denard Mason, age 24.
After learning his true identity, it was learned that Mason was wanted out
Miami-Dade Florida on a felony warrant. He was also found in Franklin County
with a 15-year-old female woman from Miami. According to records, she was
reported as a missing juvenile.
Employee struck during Albemarle, NC Jewelry store Robbery
Albemarle Police are investigating a robbery at a jewelry store in which an
employee was struck by the robber. Around 10:30 Wednesday morning, Albemarle
Police say a man entered the Morgan Jewelers in Albemarle and began looking at
jewelry with a store employee. While he was being helped, police say the suspect
began grabbing items from the open showcase compartment. That's when,
authorities say, the suspect struck the employee with his fist when the employee
attempted to thwart the theft. The suspect fled the store with an undisclosed
amount of items on foot.
Locker Armed Robbery in Portsmouth, VA is 16th incident in the area since April
Police detectives believe the person who robbed a shoe store Wednesday afternoon
is the same person responsible for several other robberies in the city since
April 10. Around 4 p.m., someone walked into the Foot Locker on Victory
Boulevard and pulled a gun on the two employees who were there. He got money
from them, then walked out of the store. As of Wednesday afternoon, it was the
16th business robbery in Portsmouth since April 10.
Bensalem, PA Police bust suspected International credit card fraud, ID theft
ring Four alleged members of an international organized crime group
committing identity theft and credit card fraud across the United States are in
custody after setting up shop in a Bensalem motel. They were caught after a
Michigan man complained that a motel room at the Comfort Inn was rented using
his credit card number without his authorization. The man told Michigan
authorities that the $1,133.51 charge was for a room reserved online for May 20
to May 29. Police went to the motel room and spoke to two people - Diana
Kurlovica, 23, and Artjoms Volincevs, 21, both from Latvia, who claimed that a
third man who provided the ID when the room was rented had just left, the
affidavit said. Police said neither of the suspects were in the country legally;
their visas had expired. Volincevs' passport had no stamp on it, and Kurlovica's
passport was only stamped in Canada. What was inside the room led investigator
Detective Stephen Clark to believe that the two men were part of an ID theft and
credit card cloning ring. Four recently purchased laptop computers, four
cellphones, several thumb drives and other electronics, a Barclaycard statement
from a Philadelphia resident, a dozen gift cards, Green Dot preloaded credit
cards and several boxes of newly purchased, high-end items such as watches and
sunglasses were in the room, police said. Also some unopened boxes of pizza were
Costco Jewelry Burglars in Juneau, Alaska cop to drug conspiracy
The two Juneau men who stole tens of thousands of dollars worth the jewelry from
Costco in a smash-and-grab burglary last fall, and then tried to sell the goods
for a kilogram of heroin to distribute in Juneau, admitted Wednesday to a
federal drug crime. Joseph John Finn, 32, and Stanley Van D. Stauffer, 35,
pleaded guilty as charged to one count of drug conspiracy in back-to-back
hearings in federal court. They are each facing a minimum of 10 years in prison
for the felony offense and are scheduled to be sentenced in August. Both fully
admitted their roles in the drug conspiracy, an elaborate scheme that began
unraveling when Stauffer inadvertently worked out the stolen-jewelry-for-drugs
exchange with a person in Seattle who was working with the authorities as a
Trio pleads guilty in Armored Car heist in Amarillo, TX
Three Amarillo men who pleaded guilty Tuesday in a $700,000 armored car robbery
plotted to take bundles of cash from a company vault two days before the
robbery, court records show. But other employees showed up at the armored car
company that day, foiling plans for a much larger heist, possibly worth
millions, according to federal court records and affidavits in the case.
Blain's Farm and Fleet helps fight crime
Blain's Farm and Fleet, Harris Ace Hardware and General Electric donated light
bulbs for a crime-prevention program run by Operation Porch Light. The program
sends officers of the Janesville Police Department to the 4th Ward neighborhood
of Janesville to install a high efficiency light bulb in front of the home of
every willing household. Residents are encouraged to keep these lights on at
night to illuminate the neighborhood and prevent crime with minimal cost to
homeowners. "Blain's Farm and Fleet is happy to assist the police department's
efforts to improve the safety and security of the residents we serve in all
communities," said Gary Hilt, vice president of loss prevention, risk management
and government relations for Blain's Farm and Fleet. "Our customers' safety and
well-being are important to us."
Cargo Theft: Lithuanian national charged in $320,000 Bremen, IN heist
A Lithuanian national suspected of being part of a group that has stolen
millions of dollars of cargo in at least four states is in the Marshall County
Jail for allegedly stealing two copper wire shipments worth $320,000 from a
Bremen business, according to charging documents released by the Marshall County
Prosecutor's Office. In January 2015, when two of their drivers were out sick,
International Wire in Bremen contracted with two drivers with Night Logistics to
send two shipments of copper wire to Hayesville, North Carolina. A man with a
driver's license named Alexander Klimov picked up a load of copper wire on
January 8 and a similar load on January 9th. When the shipments never arrived in
North Carolina, International Wire contacted the Indiana State Police.
Cargo Theft: Gang steals 5,000 laptops from warehouse in Dubai; 13 arrested
The Dubai Police arrested a gang - comprising 13 Asians - that recently broke
into a warehouse in Jebel Ali at 1am and stole 5,000 laptops, worth $2.7
million, in a matter of few hours. The police have recovered the laptops. After
a series of thefts were reported from the area, the police set up a team that
studied the modus operandi of the gang. It was found that the gang - that
specialized in stealing from warehouses - comprised workers employed in the
vicinity of the warehouse and, therefore, were well aware of the fact that there
were no surveillance cameras in the warehouse.
Woman robbed, pistol-whipped in Cherry Creek Mall
Socialite arrested for shoplifting more than $4K
in goods from Bergdorfs
Jewelry store robbed at gunpoint in central
Mississauga, Ont, CN
Charlotte-Mecklenburg, NC Police Department to focus on shoplifting at Northlake
Three-time bank robber left ID behind after earlier shoplifting try at JC Penney
in Madison, WI
Man pulls knife on Walmart guard who stopped female shoplifter in Greenville Co,
Lancaster, PA man accused of assaulting 3 officers at Lebanon Valley Mall
Police seek suspect in bank robbery at Roseville, CA Safeway store
Wisconsin man convicted in $50,000 Green Bay Packers ticket scam
Santa Clara, CA Police Officer allegedly shoplifts a $250 watch from Target
2 Apple Store shoplifters arrested at Willowbrook Mall, Wayne, NJ
Employees Accused of $89,000 Theft at Babies R Us
in Mobile, AL
Men Dressed As Women Steal Handbags From Lincoln
Park, (Chicago) Store
AT&T - Lafayette, IN - Armed Robbery
Computer Savers - Columbus, OH - Burglary
Dollar General - Berkeley Co, WV - Robbery
Dollar General - England, AR - Armed Robbery
Dollar General - Oak Harbor, OH - Robbery
Family Dollar - Center Point, AL - Armed Robbery
Family Dollar - Salisbury, DE - Armed Robbery/ Assault
Foot Locker - Portsmouth, VA - Armed Robbery
Fulmer's Guns - Bradford Co, PA - Burglary
Glendale Pawn - Forrest, AL - Burglary
Mike's Guns - Tullytown, PA - Burglary
Shell - Nashville, TN - Burglary
ShopKo - Torrington, WY - Armed Robbery
Voltage Video Games - Syracuse, NY - Burglary
99 Cent Store - Atascadero, CA - Armed Robbery
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How to Turn Your Employees into Fans
Leaders want the best people to work for them and their organizations. Ideally
you want people who not only like what they do but are fans of what your
organization stands for. Being a fan of your work becomes a part of who you are,
so here are some ways to make everyone a fan.
6 Myths About Empowering Employees
The solution to getting everyone feeling a sense of empowerment about their work
doesn't lie in a "program." The key is to design your organization so that
people can exercise their natural humanly power. Here are some myths about
empowerment so you truly know what will get your employees fired up.
Everyone is already empowered
Build a Stronger Team by Honing Your Common Language Extremely
coherent and strong teams speak the same language. Sharing a common language
allows for faster communication and ideally, less mistakes but it also builds
trust in the workplace and your productivity grows. Here are some of the reasons
you should build a common language.
Unlocking the 4 C's to Create a Fiercely Loyal Corporate Culture There
is still a challenge across all businesses and organizations: how do you attract
top talent, and once you have attracted them, how do you keep the fiercely
loyal? Here's where the 4 C's of corporate culture come in. If you have these in
your organization, then you're off to a good start.
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At the end of most interviews, candidates are
given the opportunity to ask questions. Surprisingly enough, most candidates are
unprepared for that question, itself. So take the time in your preparation to
develop a few well thought out questions that reflect your knowledge of the
company, their future plans and how you fit within them. Certainly your
questions should also focus around the variables that increase the success of
the specific position you're applying for and not deal with the benefits,
salary, or work schedule, travel requirements, or expenses. As these questions
will turn off an interviewer and are premature. Your questions should be a
reflection of the type of executive you are and will be if they hire you and
therefore should be designed to show how you'll be successful and valuable for
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