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Fraud360 Chicago
June 13

Security Summit Canada
June 14-15

Fraud & Breach Prevention Summit: Chicago
June 20-21

2017 ORC in Idaho Conference
July 25

Twin Cities ORC Association Annual Conference & Training
Aug. 15-16

ISCPO 2017 Conference
Sept. 12-13

Retail Council of Canada LP Conference
Sept. 19

ASIS International
63rd Annual Seminar

Sept. 25-28

National Association of Bunco Investigators Annual Training Converence
Oct. 11-12

Colorado Organized Retail Crime Alliance Conference
Oct. 17

See More Events

Protection 1
Jim Shepherd

Quick Take #13

See more videos

View episode release schedule

Check out the Daily's Exclusive Reports

2017 Q1 Retail Violent Death Report

2017 Q1 Robbery Report

2017 Q1 Internet Jobs Report

Q1 2017 Update

2016 Retail Violent Death Report

2016 Robbery Report

2016 Senior LP/AP Job Report

2016 Internet Postings Job Report 

2017 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time


Rite Aid's 20/20 Rx Production Team @ the End Zone Celebration!!!

When Asset Protection, Information Systems, and Solution Providers
work together...amazing things happen! 


Back Row: Petrus Vandyk, Project Lead, IS Application IS Application Development; Michael Domingo, DBA IS Data Services Support; Brian Lipski, Quality Assurance Manager (Agilence); Kim Beck, Manager, IS Data Services Support; Bob Oberosler, GVP Asset Protection; David Cotter, Systems Engineer II IS Application Development

Center Row: Josh Grella, DBA IS Data Services Support; Cindy Salway, Director IS Finance; Lisa Weader, Senior Analyst Pharmacy Asset Protection; Cathy Langley, Senior Director Asset Protection; Laura Zane, Senior Analyst Asset Protection, Lauren Strausbaugh, Systems Engineer II IS Application Development, Eric Eyster, Database Architect (Agilence)

Front Row: Brandan Mehaffie, Director Pharmacy Asset Protection; Derek Rodner, VP Product Strategy & Development (Agilence)

Ryan Clevenger named Director of Asset Protection for Albertsons -Safeway

Ryan was previously the Loss Prevention Manager for Haggen, Inc. for over 17 years. Prior to that, he was the Loss Prevention District Manager for Argus, Inc. Congratulations Ryan!

Vincent Sonner promoted to Senior Manager Global Security, Insider Trust for Walmart
Vincent was previously the Senior Manager GISAT Associate Vetting before taking on this new role. He was working for Sam's Club since 2011 as a General Manager in Training, then worked his way up to become a General Manager and a Project Manager of Asset Protection Strategy. Vincent was also in asset protection management positions at Walmart in 2005 and 2007 as a Market Asset Protection Manager, and in 2003 as a Logsitics Division Loss Prevention Manager. Congratulations Vincent!

Hilbert Dijkstra named Director of Product Management
for Nedap Retail Americas

Nedap is pleased to announce that Hilbert Dijkstra has joined the Nedap Retail North America team as Director of Product Management for the Americas. Coming from the head office in the Netherlands, Hilbert brings technical expertise and experience with the Nedap product range. Working closely together with the commercial and development teams he is responsible for optimizing the product market fit by understanding the retail market needs and developing them into a product roadmap.
Read more in today's Vendor Spotlight column below.

'Live in NYC 2017' Top 5


NYPD Commissioner
James O'Neill addresses
the Retail Loss Prevention community

Originally Published 2-9-17

At the D&D Daily's "Live in NYC" dinner event on Jan. 16, 2017, keynote speaker NYPD Commissioner "Jimmy" O'Neill, took time for pictures with attending LP teams and vendors, then addressed the crowd in a speech focusing on current issues facing the retail community.

O'Neill was appointed the 43rd police commissioner of the City of New York by Mayor Bill de Blasio in September 2016. He had served previously as chief of department, the NYPD's highest uniformed rank. Widely experienced in both the patrol and the investigative sides of the department, Commissioner O'Neill is a hands-on police practitioner and a dedicated police reformer.

Having the opportunity to hear from the nation's top cop was a valuable experience for everyone in attendance, and the D&D Daily thanks him for taking the time to join us.


Solution Providers: Have a video or commercial you want to publish? Contact us

The D&D Daily's 2016 ORC Report
Publicly Reported ORC Cases & Suspects Hit All-Time High

Publicly reported ORC cases in 2016 were up 7.4% at 1,590 cases, with the number of suspects up 4.3% at 3,682 suspects arrested.

Year # of Cases $ Amount Reported # of Suspects
2012 515  $146,082,301 1,865
2013 893  $301,839,481 3,149 
2014* 1,200 $681,802,614 3,235 
2015* 1,480 $515,088,741 3,528
2016* 1,590 $314,285,830 3,682 

*Dollar Amount Reported Variances Explained
Of special note is that we reported three cases in 2014 and 2015 that totaled over $700 million, which elevated the total dollar amounts reported.

In 2016, a suspect from a 2014 $200M case was sentenced and the dollar amount was not included in the total dollars reported. This explains the wide variance for 2016.

From the May 14, 2014 Daily:
$200M credit card fraud case
From the June 20, 2014 Daily: $200M credit card scheme
From the Jan. 16, 2015 Daily: $325M international counterfeit smuggling case

From the Jan. 8, 2016 Daily: Leader $200M Credit Card Fraud Scam Sentenced To 80 Months In Prison - Case initially reported on May 14, 2014 - not included in $ Amount Reported column.

Read the full ORC report and analysis here.

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UK Government Issues: Advice for Security Managers to Improve Your Security Stance after Manchester bomb attack
The UK's National Counter Terrorism Security Office (NACTSO) issued advice for security managers of crowded places on 26th May, following a change in the UK's threat level from international terrorism to critical (the highest level) on 23rd May.

The aim of this document is to provide advice to security managers of crowded places to improve their sites security stance and can be used as part of an escalation plan should there be a rise in the threat level. There are a number of operational and tactical options you may wish to consider.

NACTSO's advice can be found at www.gov.uk/nactso

It explains the significance of the six different threat levels, critical, severe, substantial, moderate and low, and of the three different response levels, exceptional, heightened and normal.

It suggests some simple, practical actions that can be taken immediately to help improve a venue's security.

"The security measures deployed at different response levels should not be made public," it says, "to avoid informing terrorists about what we know and what we are doing about it."

Actions NACTSO recommends include:

Risk Assessment.

Review response level for sites.

Brief staff to proactively engage with the public.

Build unpredictability into security measures.

'Recruit' staff to be vigilant for and immediately report suspicious activity and items.

Review Evacuation, Invacuation and Lockdown procedures. Designate marshals to support the activity.

Identify 'protected spaces'

Review Emergency Assembly Point

Review First Aid kits' availability.

Ensure crisis incident kits (grab bags) are available and up to date.

Provide prior notification to staff and visitors of enhanced security measures, encouraging them to arrive in plenty of time and to bring minimal possessions.

Monitor news and media channels
Develop pre-scripted messaging and alerts and communication channels.

Review personnel lists, shifts, leave and protective equipment.
The advice contains further detailed check lists of actions to be taken under the following headings: TRAINING, STAFF VIGILANCE, PHYSICAL SECURITY, SEARCH AND SCREENING, SECURITY PERSONNEL and GOOD HOUSEKEEPING. retailrisk.com

UK Government Guidance: Recognizing the terrorist threat
The UK's National Counter Terrorism Security Office (NACTSO): Offers advice on planning for a terrorist incident and what action to take in the event of an attack.

See full report here gov.uk

Czech Court Rules LinkedIn Russian Hacker Can Be Extradited to U.S. or Russia
Yevgeniy Nikulin is accused of hacking computers and stealing information from LinkedIn, Dropbox.

Czech authorities arrested Yevgeniy Nikulin on Oct. 5 in Prague when he was on vacation in cooperation with the Federal Bureau of Investigation after Interpol issued an international warrant. He is accused of hacking computers and stealing information from LinkedIn Corp., Dropbox Inc. and other companies.

Moscow also wants him extradited on a separate charge of internet theft in 2009. Russian officials previously said they were working to prevent his extradition to the U.S.

Mr. Nikulin immediately appealed his extradition to the U.S.

Justice Minister Robert Pelikan will have the final say on where Mr. Nikulin goes. wsj.com

The Shifting Retail Jobs Market - Best Jobs News This Year
From Amazon to Wal-Mart, digital retail is producing more jobs and higher pay
'The Creation of a New Middle Class' Report

Retail trade is one of the biggest job sectors in America, and the vast majority of those workers still clock in at brick-and-mortar stores. But the big growth is coming from e-commerce, which happens to pay a lot better, too.

This is a promising development for retail workers who worry about thousands of store closings and the march of automation. E-commerce also offers a potential antidote to years of low productivity growth and income stagnation.

"If this new pattern continues, it will raise real wages across the economy and rejuvenate the middle class," said a report by economist Michael Mandel of the Progressive Policy Institute in Washington entitled 'The Creation of a New Middle Class?'.

By his definition, e-commerce includes online shopping, mail order and warehousing. That's a more expansive category than usual and was created to capture the growth in what Mandel calls advanced distribution.

That includes Amazon's fulfillment centers, which are popping up around the country, and the distribution centers that other retailers have added to offer two-day delivery and in-store pickups.

Since the end of 2007, e-commerce added 397,000 jobs nationwide, Mandel said. That's over twice as many hires as the other retail categories, and the differential is much greater when adjusted for work hours. Stores often employ part-timers, and fewer full-time equivalents work in brick-and-mortar retail than a decade ago, he said.

This month, a report by the Cornerstone Capital Group in New York warned that up 7.5 million retail jobs were at risk. It cited automation and cost pressures from online competitors. One of the report's co-authors said that job cuts in retail wouldn't be matched by job creation in e-commerce, but Mandel's research tells a different story.

"I was completely surprised by this," Mandel said in a phone interview. "Who looks in the warehouse sector for anything interesting?"

It turns out that scores of big projects were generating jobs around the country. He found increases in fulfillment center jobs in Kentucky, Tennessee, Indiana and Pennsylvania. And wage data showed that those workers were getting a healthy premium.

Many emerging jobs in e-commerce are a blend of cognitive and physical work. Employees have to use the latest software and devices, and be able to lift boxes. He said the jobs are reminiscent of the manufacturing surge of the early 20th century, which helped create the American middle class.

Amazon was the fastest company to hire 300,000 workers in U.S. history, Mandel said. In January, it pledged to hire another 100,000 for full-time, full-benefit jobs. Employees also can earn tuition reimbursement for high-wage fields, even if the positions are not at Amazon.

Brick-and-mortar stores are changing in a hurry. Last fall, Wal-Mart spent $3 billion to buy Jet, a leading e-commerce company. It's also investing in employee education and training, and setting higher expectations, CEO Doug McMillon told the Harvard Business Review.

"We need store associates and managers who can operate handheld devices, do analysis, ask questions, receive data, and basically run a store within a store," McMillon said.

Some retail workers will be left behind, just as some suffered after big-box retailers expanded aggressively, Mandel said. But the coming transformation will offer opportunities.

"To be able to adapt to new technology and a new culture is almost the most valuable skill today," Challenger said. dallasnew.com

Peeping on Your Customers PC's
Aaron's Rents Franchisee Spyware on Customers PC's Suit Denied Coverage Insurers to Recoup $500,000 Defense & Indemnity Payments

The Ninth Circuit on Friday affirmed that subsidiaries of Hartford and Liberty Mutual don't have to cover a pair of lawsuits accusing an Aaron's franchisee of spying on customers through rental computers, finding that all of the underlying allegations either don't fall within the terms of the insurers' policies or are subject to exclusions.

Software program Aspen Way installed on computers it sold or rented to customers, PC Rental Agent, enabled the company to secretly access and monitor users' personal information. The insurers agreed to defend Aspen Way while reserving their rights to later challenge coverage, then initiated the instant suit in Montana federal court in early 2014.

Judge found that the insurers were released from any coverage obligations due to "recording and distribution" exclusions in the policies that preclude coverage for any suit alleging a violation of a federal statute that prohibits the transmitting or distribution of material or information.

Judge issued subsequent decision permitting the insurers to recoup nearly $500,000 in defense and indemnity payments they had already made. law360.com

The usual suspects: 5 ways to prevent employee theft
and protect your bottom line

Your employees may not be robbing you blind, but so-called petty crimes add up to big losses for pizzeria owners. According to the Restaurant Loss Prevention & Security Association (RLPSA) in Roswell, Georgia, the average price of employee theft is between 4% and 6% of overall food cost-and there are many ways in which an employee can finagle the cash from under your nose. In fact, Michael J. Rasmussen, owner of Rasmussen Tax Group and co-owner of Eyenalyze in Conway, Arkansas, often shares with his clients a list titled "101 Ways to Steal From a Restaurant," including methods perpetrated by servers, bar staff, outside parties, and those with total system access, such as managers. "Independent and single-unit operations without cameras or accountability are at the highest risk," Rasmussen warns. "The fact is, it's not whether there's stealing, but how much. The question is, do you have systems in place to prevent it?"

Wheel and Steal

What actually counts as theft? "The criteria for determining exactly what constitutes theft will vary in some respects," notes Amber Bradley, executive director of the RLPSA. For example, some employees may eat the restaurant's food without paying, even when the restaurant offers an employee discount. In another example, an employee may bring extra food or drinks to their friends' or family members' table. If the employee's really sneaky, the stolen food may be disguised in to-go bags to make it look like leftovers.

Think Like a Crook

Ever heard the saying, "Opportunity makes a thief?" As Rasmussen reports, if employees don't know they're being watched, or there's no daily system in place to monitor theft, they're more likely to steal. Limit those opportunities by implementing the following practices:

1 Install video surveillance equipment.

2 Enact a perpetual inventory system.

3 Restrict employee access to the POS system.

4 Monitor cash-handling procedures.

5 Raise employee awareness. pmq.com

Radio Shack Closed 1,000 Stores Memorial Day Weekend
RadioShack will continue to operate 70 brick-and-mortar stores across the U.S. as the retailer migrates most of its sales operations to its website, RadioShack said in a news release Friday. This round of closures does not affect the company's 500 "dealers" - or franchisee-run stores. mysanantonio.com

Note to smartphone thieves: Don't answer FaceTime calls from the police
A man accused of stealing a smartphone made a mistake when he answered a FaceTime call on the phone, Florida authorities say.

The call came from an Okaloosa County Sheriff's Office deputy, who snapped a photo of Chandler Ridge Carlyle, 18, of Fort Walton Beach, Fla., when he answered, reports the sheriff's office on Facebook. The deputy showed the photo the phone's owner, who identified Carlyle as the person who took his phone. sacbee.com

Staples Weighing Takeover Offer From Sycamore Partners

FTC OK's Sherwin Williams Purchase of Valspar

Taco Bell Outlines 5 Yr - 33% - $5B Growth Plan


Last week's #1 article --

10,000 Stores Now Predicted to Close in 2017
34 That Could Announce Mass Store Closures
Over Built - Online - Tech & Value Driven Millennial

More than 3,600 store closures have been announced since January, and up to 10,000 are expected to close before the end of the year, according to a new report on store activity and retail health by the credit consulting firm F&D Reports.

The firm identified 34 companies that are the most vulnerable in the US, meaning they could be next to announce mass store closures and/or pursue more "aggressive alternatives," such as filing for bankruptcy, if sales trends don't improve.

The closures have been a long time coming. The US built too many stores during the 1990s and into the early 2000s, and as a result, the country has an excess of retail space.

But it's not all doom-and-gloom in the retail industry. There are a number of retailers that are opening new stores this year. Most of the companies that are growing store counts are discount chains. businessinsider.com

Here's the full list of vulnerable companies and their store counts, according to F&D Reports:

All the News - One Place - One Source - One Time
TThe D&D Daily respects your time & doesn't filter retail's reality


eBay partners with retailers and law enforcement, resulting in $500k bust of suspected stolen items

Police arrested two suspects at a San Leandro residence and recovered about $500,000 worth of property, as part of what appears to be the break-up of a robbery ring that targeted CVS and Walgreens stores in Berkeley and elsewhere in the Bay Area.

Five of the robberies occurred at CVS and Walgreens stores in Berkeley, in January and February, according to a press release from the Berkeley Police Department.

Investigators from several law enforcement agencies tied together the robberies, leading to the identification of several suspects. On Feb. 6, four suspects were arrested in San Francisco in connection with a crime at a Walgreens in that city, Berkeley police said. Three of the four suspects have been charged with 29 counts in connection with a series of crimes in Alameda County, including the five robberies in Berkeley, police said. Read more here

For further information on PROACT, email inquiries to PROACT@eBay.com.




Nedap Appoints Director of Product Management
for U.S. Retail Division

Wakefield, MA - Nedap is pleased to announce that Hilbert Dijkstra has joined the Nedap Retail North America team as Director of Product Management for the Americas. Coming from the head office in the Netherlands, Hilbert brings technical expertise and experience with the Nedap product range. Working closely together with the commercial and development teams he is responsible for optimizing the product market fit by understanding the retail market needs and developing them into a product roadmap.

Patrick O'Leary, Vice President and General Manager commented:
"We are thrilled to have Hilbert join the Americas team. He brings to us and our customers tremendous experience and knowledge in the EAS/RFID space. He truly shares our vision, passion and above all, our commitment to satisfying our customer's needs."

Hilbert is originally from the Netherlands where he studied Physics and prior to joining Nedap, he interned at Samsung Semiconductors in San Jose, CA. He began his tenure at Nedap in 2013 as part of the development teams. Having worked with several of the largest global retailers, Hilbert developed an appreciation and interest in RFID, which led to the involvement in Loss Prevention and Stock Management projects.

About Nedap
Nedap is a manufacturer of intelligent technological solutions for relevant themes. Sufficient food for a growing population, clean drinking water throughout the world and smart networks for sustainable energy are just a couple of examples of themes Nedap is working on. It has a continual focus on technology that matters. Nedap was established in 1929, has been listed on the stock exchange since 1947 and, with more than 750 employees, Nedap is active around the world. Nedap helps global retailers permanently prevent losses, optimize stock levels and simplify the multi-store retail management.

Watch Hilbert's Quick Take interview
with Amber Bradley and Joe LaRocca
at our "Live in NYC 2017" shoot


New Technology Could Offer a 'High-Speed Internet Lane' for First Responders
Disaster Information in Seconds

Researchers at the Rochester Institute of Technology (RIT) are developing a "high-speed Internet lane" they hope will ease the flow of information during disasters and prevent the congestion that can delay transmission of key data quickly.

Multi-Node Label Routing protocol is a new network protocol that offers the ability to transport data in desperate times when current Internet protocols might get bogged down and fail. Multi-Node Label Routing protocol boasts a failover mechanism that chooses an alternate path if a failure of a link or node is detected. The new protocol can run below existing protocols and run without disruption.

The current Internet protocol is fine for everyday needs, but during a disaster, there can't be delays.

"You could have drones capturing live video and streaming it to an EOC and you want the information to be transferred reliably without loss of data,"

Email is an example of the quickness with which the new protocol can send a message. Getting an email in five minutes is still acceptable, but the new protocol would transmit in seconds.

Schneider described the new technology as opening up the highway to allow more traffic to improve connectivity on current or future systems. "It becomes a tool that could make FirstNet better, and it's easier to manipulate," she said. "Most importantly, it essentially widens the road to the pike."  govtech.com
How fast will identity thieves use stolen info?
FTC: It Takes Criminals Just 9 Minutes to Use Stolen Consumer Info

The Federal Trade Commission (FTC)'s Office of Technology conducted an experiment to learn how hackers use stolen information. Experts created a database of 100 fake consumer credentials and posted them twice on a site that hackers use to make stolen data public.

This false information was made realistic by using popular names based on Census data, US-based addresses and phone numbers, common email address naming strategies, and one of three types of payment info (online payment service, bitcoin wallet, and credit card). Following the second posting of fake data, it took hackers just nine minutes to try and access it.

There were more than 1,200 attempts to access the information, which hackers tried to use to pay for things like food, clothing, games, and online dating memberships. The FTC advises consumers to stay safe with two-factor authentication, which prevented the thieves from gaining access.

Read more details - FTC Blog ftc.gov
Chipotle Customers Warned: Breach Affected 47 States & DC
Chipotle Mexican Grill Reports Findings from Investigation of POS Breach

Chipotle Mexican Grill is providing further information about the payment card security incident that the company previously reported on April 25, 2017. The information comes at the completion of an investigation that involved leading cyber security firms, law enforcement, and the payment card networks.

The investigation identified the operation of malware designed to access payment card data from cards used on point-of-sale (POS) devices at certain Chipotle and Pizzeria Locale restaurants between March 24, 2017 and April 18, 2017. The malware searched for track data (which sometimes has cardholder name in addition to card number, expiration date, and internal verification code) read from the magnetic stripe of a payment card as it was being routed through the POS device. There is no indication that other customer information was affected. Lists of affected Chipotle and Pizzeria Locale restaurant locations and specific time frames are available at www.chipotle.com/security and www.pizzerialocale.com/security, respectively. Not all locations were involved, and the specific time frames vary by location.

During the investigation, Chipotle removed the malware and continues to work with cyber security firms to evaluate ways to enhance its security measures. In addition, Chipotle continues to support law enforcement's investigation and is working with the payment card networks so that the banks that issue payment cards can be made aware and initiate heightened monitoring. restaurantnews.com infosecurity-magazine.com

Hackers Hide Cyberattacks in Social Media Posts
Cybersecurity companies - spear phishing through social media
One of the fastest-growing methods of attack

While corporations and government agencies around the world are training their staff to think twice before opening anything sent by email, hackers have already moved on to a new kind of attack, targeting social media accounts, where people are more likely to be trusting.

And the human error that causes people to click on a link sent to them in an email is exponentially greater on social media sites, the officials said, because people are more likely consider themselves among friends.
Once one person is compromised, attacks can move quickly through that person's friend network, leading to what the officials described as a nightmare situation in which entire departments at the Pentagon could be targeted. And while officials know about the problem, training about how to spot an attack that comes through Twitter and Facebook remains limited.

Teaching an entire department to be wary of anything that was sent to it - even if the message appeared to come from family or a friend.

According to a 2016 report by Verizon, roughly 30 percent of spear phishing emails are opened by their targets. But research published by the cybersecurity firm ZeroFOX showed that 66 percent of spear phishing messages sent through social media sites were opened by their intended victims. nytimes.com

Is Ad Fraud Impacting Your Marketing Departments Efforts?
Ad Fraud: As Tools Evolve, So Do the Schemes

Fears about ad fraud have been building as the methods for perpetrating fraud become more sophisticated. At the same time, the industry remains unsure of fraud's overall cost to the digital display advertising ecosystem.

Fraud detection and prevention tools have advanced, but so have the lengths to which fraudulent parties go to deceive buyers," said eMarketer analyst Lauren Fisher, the author of a new report on the subject. (The full report, "US Ad Fraud 2017: Buyers and Sellers Fall Prey to More Sophisticated Forms," is available only to eMarketer PRO subscribers.)

A February 2017 Adobe Digital Insights Summit Survey of US digital marketers found half of respondents cited concerns such as brand safety, viewability and ad fraud as leading challenges of media buying-more than other high-profile industry challenges, such as data integration and accurately measuring return on ad spend (ROAS). emarketer.com

What is the value of stolen digital data?
By now most everyone is aware that failing to properly password-protect access to sensitive digital materials can have severe consequences. The damage of having one's identity stolen or having personal financial or health records purloined can take months or years to repair.

But just what is the value of stolen data on the digital black market today? How is this data passed from hackers who steal it to fraudsters who can make your life miserable?

What does stolen data cost to buy?

How much do these cards cost on the dark web? The variations are wide, and also fluctuate depending upon the supply of stolen cards. So if there were a major hack resulting in the compromise of 10 million cards, the price could plummet if the hackers flood the market. But generally speaking (and these figures are derived from a number of publicly available sources), the cost of stolen credit card data is roughly $13-$21, or the bitcoin equivalent thereof. These prices tend to be higher for stolen European Union, Canadian and Australian credit cards. Buyers pay the most for cards with so-called "fullz info" or just plain "fullz" - meaning the stolen record has a very complete set of information about the cardholder.

But as detailed in a groundbreaking report by McAfee on the market for stolen digital information, credit and debit cards are not necessarily the usual target of hackers and fraudsters today. Increasingly the targets are the password-protected online payment service accounts. Unlike with credit cards where the cost per card is determined by the different factors the buyer selects, the cost of this stolen data is related largely to the balances in the online accounts.

As you might expect, the price for bank login credentials is another matter. They can be had for as little as $100 for access to accounts with $2,000 or less. Or they can cost upwards of $1,000 for access to accounts with $15,000 or more. itproportal.com

Appeals court sides with Amazon in dispute over counterfeit pillowcases

Target cozies up to online bedding retailer Casper with a $75 million investment

70% of online shoppers plan to check out Amazon on Prime Day

Kentucky ORC Association & Lexington PD
'Shoplifting Blitz' Bust 20 for $9,000

Over the course of three days last week, investigators worked closely with loss prevention and members of the Kentucky Organized Retail Crime Association. Suspects were observed taking a variety of items including clothing, jewelry, electronics and meat from stores in the Hamburg and Richmond Road areas.

In total 10 people were arrested and 10 people were cited. The operation also led to the recovery of approximately $9,000 worth of stolen property. Charges included Theft by Unlawful Taking (shoplifting), Robbery, Possession of Drug Paraphernalia and Possession of Burglar's Tools.

The Lexington Police Department conducted a similar operation in November and will continue to investigate shoplifting through periodic targeted investigations. lex18.com

Fulton County, GA: $5K worth of controversial herb with opiate-like effects stolen
Roswell police said they're investigating the theft of a large amount of a controversial herbal supplement from a store. Police were called to 'Smoke 911' about the theft of a large amount of a powerful herbal supplement called kratom. Kratom is a controversial tree leaf that has opiate-like effects for those who consume it. Some use it to treat depression, anxiety or chronic pain. wsbtv.com

Gainesville, FL: Couple charged in grand theft scheme; Kohl's employee arrested
Melvin Young Jr entered Kohl's on Saturday and selected hundreds of dollars' worth of clothing and home goods, and went to a register where his girlfriend, Eboni Nykia Wheeler, 35, was working. Wheeler pretended to scan 21 items, totaling more than $650. Young left the store with the merchandise before being stopped by a law enforcement officer. This was not the first incident in which Wheeler had schemed to defraud Kohl's, according to the report. Wheeler admitted planning the theft with Young and giving unauthorized discounts to friends and family in the past, according to the report. Wheeler and Young were charged with grand theft and scheming to defraud. gainesville.com

Kansas City, MO: Woman arrested, thousands in high-end cosmetics seized from Overland Park home
Police said they received several tips about the cosmetics being sold out of a home in the 7900 block of Antioch Road. Authorities arrested Yvette Shonk, alleging that she had been shoplifting the cosmetics from stores around the Kansas City area, Lawrence and Wichita. Police said they recovered thousands of dollars in cosmetics after raiding the home. kmbc.com

North Miami Beach, FL: Burglars drill hole into Costco
Burglars broke into a North Miami Beach Costco, Tuesday morning, by drilling a hole into its back wall. The subjects reportedly gained entry to the Costco by drilling a hole in the back of the store, near a dumpster. Once inside, the burglars stole an unknown amount of items. wsvn.com

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Visit the ORC Resource Center

Shootings & Deaths

Raytown, MO: Walmart Shoplifter Shot and Killed by Police in a fight during apprehension
An off-duty Jackson County Sheriff's deputy is on administrative leave after shooting a suspect to death in Raytown Sunday. The dead man has been identified as 31-year-old Donald Sneed. Walmart loss prevention officials tried to stop Sneed after watching him shoplift some items. During a fight in front of the store, the deputy discharged her Taser, twice, with no apparent effect. She says she feared for her life and the life of others when he got control of the Taser and used it on her. That's when the deputy drew her duty weapon and shot him. fox4kc.com

Man Arrested and Camera Seized, for Documenting Raytown Police in Public
A visit to his local area Wal-Mart, Khalfani Akata Bey arrived to discover an incident where an individual suspected of shoplifting had been shot and killed by an off-duty Jackson County Sheriff's Deputy who was working as loss prevention at the time of the incident. photographyisnotacrime.com

Elkhart, IN: One man arrested after shooting death at Menards
Elkhart Police are investigating a shooting at Menards; 20-year-old male was shot to death in the parking lot of the store before 7:30 p.m. Sunday evening. That man has been identified by police as 20 year old Jared Foltz was found deceased inside his 2007 Jeep. Witnesses provided information about the suspect and his vehicle. Elkhart County Sheriff's Deputies located the suspect. Jarrod Spigutz, an 18-year-old man, was arrested for murder, possession of a handgun without a permit, and possession of marijuana. abc57.com

Apple Valley, CA: Man shot in the head in Target parking lot
At 5:23 p.m., on Monday, Deputies responded to fight outside of a store and located a man suffering from a gunshot wound to his head. "The man was shot in the back of his head, but is responsive and alert," Apple Sheriff's officials confirmed. An airship was requested to fly the patient out to a trauma center. The extent of injuries is currently unknown at this time. vvng.com

Covington, KY: Igles Grocery store employee shot inside the store by her Husband
The Covington Police Department has apprehended a man wanted in connection with the shooting of a woman inside the Ingles grocery on Tuesday morning. Officers arrested Jimquez Swiney, 33, at about 11 a.m. Tuesday where he was allegedly attempting to break into a house. According to police reports, Swiney entered the Ingles store around 8 a.m. and shot the victim, a store employee who is believed to be his wife, in the arm. Swiney, allegedly armed with a handgun, shot the woman in the deli area of the store, police said. rockdalenewtoncitizen.com

Champaign, IL: Gunfire rings out at Market Place Shopping Center
Police in Champaign are investigating after shots were fired at the Market Place Shopping Center on Monday evening. Police were called around 9 p.m. for the reports of shots fired. When they arrived, they found that an argument took place in the mall before one of the subjects fired at least one shot. The group left the area before police arrived. No victims have come forward as of Tuesday. wandtv.com

Robberies & Thefts

Rancho Cucamonga, CA: Grab & Run thieves Strike again at an Apple Store
San Bernardino County sheriff's deputies are searching for a daring group of thieves who struck an Apple store in Rancho Cucamonga. The thieves ripped off the store at the Victoria Gardens mall about 3:30 p.m. Sunday. In video captured from a person inside the store, you can see at least one customer trying to stop one of four suspects, but all of them got away. Sheriff's deputies say the suspects grabbed several iPhones and laptops that were on display. The thieves took off in a black four-door vehicle without license plates. abc7.com

Waterloo, IA: Two men arrested for a string of Smash & Grab Burglaries
Waterloo police arrested two men on theft and burglary charges this weekend who are accused of causing thousands of dollars in damage in smash-and-grab robberies in the last two weeks. They are accused of ramming stolen vehicles into the Texas Street Mart, Prime Mart, B&B East, Dupaco Community Credit Union and University of Iowa Community Credit Union. radioiowa.com

Owensboro, KY: Female Shoplifter leads Police on 2-State Car Chase
A woman from the Owensboro area led members of law enforcement on a chase from Indiana to Daviess County, Kentucky, according to the Kentucky State Police. Troopers say the chase, which happened Sunday, started in Evansville, Indiana, where police began pursuing the woman because she was wanted on shoplifting charges. wpsdlocal6.com

Jacksonville, FL: Kohl's Shoplifter flees from LP leaving behind her cart of stolen goods and her Child; now facing felony charges

Grants Pass, OR: Fred Meyer employee busted for $1,000 cash theft

Mineola, NY: Thieves snatch $1,800 baby cockatoo from pet store

Tonawanda, NY: 7-Eleven employee busted for stealing nearly $2,000 in Lottery Tickets

Jared in the Tanasborne Mall, Hillsboro, OR reported a Grab & Run on 5/26, items valued at $5,100

Piercing Pagoda in the Las Catalinas Mall, Caguas, Puerto Rico reported a Grab & Run on 5/27, items valued at $1,399

Piercing Pagoda in the Valley Plaza Mall, Bakersfield, CA reported a Grab & Run on 5/28, items valued at $669

Kay Jewelers in the Pleasant Prairie Outlets, Pleasant Prairie, WI reported a Distraction Theft on 5/25, items valued at $4,399

Zales in the Meadows Mall, Las Vegas, NV reported a Grab & Run on 5/28, items valued at $13,999

Zales Outlet in the Richland Mall, Waco, TX reported a Grab & Run on 5/28, item valued at $17,650

Arson & Fire

Pullman, WA: Subway Restaurant fire ruled Arson


Apple Store - Rancho Cucamonga, CA - Robbery
Best Buy Mobile - Lincoln, NE - Burglary
Circle K - Defiance, OH - Armed Robbery
Circle K - Kings Mountain, NC - Armed Robbery
D'Angelo Subs - Taunton, MA - Armed Robbery
Dollar General - Juliette, GA - Robbery
Dollar General - Lincoln, NE - Robbery
Dollar Tree - Coeur d'Alene, ID - Armed Robbery
Dollar Tree- Bangor, ME - Armed Robbery
Extra Cash Gold & Loan - Oklahoma City, OK - Burglary
Family Dollar - Belleville, IL - Robbery
FoodTown - Houston, TX - Armed Robbery
Kum & Go -Tulsa, OK - Armed Robbery
Marathon - Frankfort, KY - Armed Robbery/ employee shot and killed
McDonalds - Tulsa, OK - Robbery
Metro PCS - Nashville, TN - Armed Robbery
Perkins Market - Brockton, MA - Armed Robbery
Piercing Pagoda - Lincoln, NE - Burglary
Sweeney's Liquor - Pembroke Park, FL - Armed Robbery
Times Market - Corpus Christi, TX - Armed Robbery
Walgreens - Omaha, NE - Armed Robbery
Wawa - Philadelphia, PA - Armed Robbery
7-Eleven - Millcreek, UT - Armed Robbery
7-Eleven - Tacony, PA - Armed Robbery / clerk wounded


Daily Totals:
21 robberies
3 burglaries
1 shootings
1 killed

Daniel Robles
promoted to Senior Asset Protection Investigator for Abercrombie & Fitch

Denis Prose
named Logistics Loss Prevention Mangager for Amazon

Xavier Soule
named Loss Prevention for UNIQLO

Ricardo Hernandez
promoted to Area Asset Protection Manager for JCPenney

Corey Freeman, CFI
named Corporate Investigations Manager for Save-A-Lot

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Featured Job Spotlights

Senior Account Liaison
Grand Rapids, MI
The Senior Account Liaison is an onsite representative, (located within a client's corporate facility) who has daily interaction with elevated level customer contacts (Director or VP of LP). SAL develops positive relationships with the customer and adds value that positively impacts our clients' businesses and results in retention and growth...


Vice President of Sales
Boca Raton, FL
We are a fast growing start-up environment looking to hire a Vice President of Sales to lead and run our sales team. This critical position requires a hands-on, entrepreneurial minded, self starter with proven success building sales teams and processes from the start-up stage... 

Vice President, Security Monitoring
New York, NY

The VP, Security Monitoring will be responsible for the internal oversight of asset protection policies and practices, development of training and monitoring trends and compliance with external regulations. Acts as liaison with customers and external partners as needed...

Director, Fraud Analytics, Experience Protection - Sam's Club
Bentonville, AR
As a Director on the Sam's Experience Protection team, you will help set direction and build capabilities to solve for fraud and risk detection. You will apply your skills in machine learning, big data profiling, statistical exception identification, and data visualization...

Sr. Director Compliance, Safety & AP-Logistics
Bentonville, AR

• Analyzes data and financial reports to decrease injuries, losses and increase company profitability
• Cultivates an environment where associates respect and adhere to company standards of integrity and ethics...

Director, Loss Prevention - Profit Improvement
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The Director of Loss Prevention - Profit Improvement will provide a leadership role at the corporate level overseeing Merchandise Solutions, Inventory Reconciliation, Training / Communication, Loss Prevention Strategy and New Store Programs...

Director, Loss Prevention
Toronto Ontario Canada

Reporting directly to the Vice President of National Operations, the incumbent develops, directs and implements all loss prevention initiatives nationally to protect all company assets while complying with corporate standards, policies and procedures...

Manager Loss Prevention Projects and Business Continuity
Bolingbrook, IL

The Business Continuity Manager will assist in the continued development, implementation and maintenance of ULTA's business continuity and crisis management strategies and solutions, including risk assessments, business impact analyses, strategy selection and documentation of business continuity and crisis management procedures...


Mng Dir, Fraud Investigations and P&AP
Seattle, WA

This job contributes to Starbucks success by directing the development and execution of the Company's programs for fraud analytics and investigations, partner and asset protection and security business management. Leads 3 subordinate teams; Point of Sale Investigations, Partner and Asset Protection and Business Management... 

Director EHS & Loss Prevention
Las Colinas, TX
Reporting to Chief Financial Officer, this position will be responsible for sustaining a proactive, company-wide risk management and EHS safety program to achieve annual goals and reduce accidents and associated costs. He/she will work with all departments on the development and implementation of safety and loss prevention programs...

Manager, Corporate Security
Jacksonville, FL
The Manager, Corporate Security will oversee all aspects of the company's physical security strategy for retail stores, warehouses, and store support center and field offices. This includes responsibility for the capital expense and repair budgets, developing written specifications, layout and design for all systems and to ensure all installations and repairs are made to SEG standards...

Manager, BC Planning
Jacksonville, FL
Responsible for developing, implementing and managing the company's Business Continuity (BCP) and Life Safety Programs for the Store Support Center, I.T. Technology Center and Regional Offices. This includes, but is not limited to emergency response, disaster recovery and site preparedness plans for critical business functions across the organization...

Asset Protection Program Sr Manager
Nashville, TN
Manages programs and initiatives as it relates to physical security and shrink improvement that advance company financials. Sources new technologies and vendors, implements effective tests, plans optimal company rollouts, and makes recommendations for future strategies...

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The 5 Remarkable Secrets of Team Success  Getting everyone on your team to do their very best isn't always an easy task for leaders. Problems like miscommunication, competition and getting everyone working in harmony greatly affect team success. Here's some powerful secrets you can use to help your team keep united and focused. Reward when due

How to Build Loyalty In a New Team
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Sponsor the "Your Career" section of the Daily

Managing your career upwards requires a vision of where you want to go and how you're going to get there. Other than personal performance, one of the primary factors is who you know and how you develop those relationships. Everything you read talks about managing relationships around you in your current role, but the real key is the relationships you have outside your role or your company and not just in the LP community but with successful operators outside your current scope. If you expect to truly excel in your career, you've got to expand your contacts and develop them as you would the operator beside you. Obviously, this can be difficult and slow to progress. But give it some thought for the new year and set some goals of meeting new executives and expanding your circle. Because one person, one contact, can make a difference and you never know who that might be.

Just a Thought,

Gus Downing

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