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 5/31/17 Subscribe Free LP, AP & IT Security's #1 News Source d-ddaily.net

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Sept. 25-28

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Building Effective &
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Kevin Colman, Macy's

Quick Take #15

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Andrea Lykes named Director of Loss Prevention
for Harbor Freight Tools

Andrea was previously the Regional Loss Prevention Director for Ross Stores for over seven years. Prior to working for Ross Stores, she was also a part of Target's Asset Protection Team, holding such positions as Distribution Group Assets Protection Team Lead, Stores District Asset Protection and Inventory Operations Analyst. She earned her Bachelor's of Arts degree in English from Eastern Washington University and went on to acquire her Masters of Arts in Organizational Leadership from Gonzaga University. Congratulations Andrea!

Sean Balducci promoted to Area Loss Prevention Director
for CVS Health

Sean was previously the Senior Regional Loss Prevention Manager for the retailer since 2014. He's held a variety of loss prevention and investigations positions such as Regional Director of Loss Prevention and District Loss Prevention Manager for Kohl's, District Loss Prevention Manager for Circuit City, ALPS for Stein Mart, Regional Investigations Manager for Saks Incorporated and Regional Investigator for The Pantry. Sean earned his Bachelor of Business Administration from Strayer University. Congratulations Sean!

'Live in NYC 2017' Top 5


The Future is Now
& The Next 60 Days:
Surviving Rapid Change?

Mark Robinson, Exec Dir, AP, Toys R Us
Steve Mick, Dir AP, Op's & Inv., Toys R Us

Originally Published 4-25-17

As the retail landscape changes, so too does LP. With the retail footprint in limbo and technology impacting every aspect of the retail world - from buy online, pickup in store to mobile wallets, online returns, credit card and gift card fraud to data breaches and insider threats - the demands on the LP world have been completely redefined.

Mark Robinson, Executive Director, Asset Protection, and Steve Mick, Director Asset Protection, Operations & Investigations, for Toys R Us, discuss how LP is changing and what the biggest changes are that they've seen over the last five years.

Episode Sponsored By:

Solution Providers: Have a video or commercial you want to publish? Contact us

NEW REPORT: Online Fraud Falls 34.7 Percent
Jewelry Merchants see 12.8% Spike

The May 2017 edition of the Global Fraud Index™, a PYMNTS and Signifyd collaboration, reveals that although merchants have landed some jabs in the fight against fraud, bad actors still seemingly have relentless stamina. 

Since Q1 2016, fraud overall has gone down by a solid 34.7 percent. But it isn't cause to celebrate - yet. Despite the decline, merchants across eight major industry segments are expected to lose $48.2 billion this year. And a lot of that can be attributed to spikes in fraud, despite the overall decline, in industries like online retailing where fraud rates have spiked 146.5 percent between Q1 2016 and Q1 2017.

Fraudsters also like high-value industries. Merchants in the Jewelry and Precious Metals sector have seen fraud spike by 12.8 percent, making it a favorite industry for fraudsters. 

Other key takeaways from the May 2017 Global Fraud IndexTM include:

1- High-value orders have the highest fraud rates - online orders worth more than $500 have an almost 20-times-higher fraud rate than lower-value transactions.

2- In Q1 2017, California accounted for 18.9 percent of total fraud in the U.S. - followed by New York, which accounted for 15 percent and Florida, which accounted for 9.9 percent of total fraud.

3- Jewelry and Precious Metals merchants saw an average charge back of $1,970, the highest among the eight analyzed merchant categories. The Consumer Electronics industry still has the second-highest average chargeback - $1,456 - for orders over $500.

4- 146.5% Increase in fraud for online Department Stores over Q1 2016.

5- The Consumer Electronics industry still has the second-highest average chargeback - $1,456 - for orders over $50.

6- Overall, Stolen Financials account for 93 percent of all fraud, Account Takeover accounts for 5 percent and Friendly Fraud accounts for 2 percent.

For all the latest findings, along with analysis and trends and a special section focused on the U.S visit pymnts.com and fill out the form.

The Global Fraud Index™, a PYMNTS and Signifyd collaboration, analyzes fraud attempts on U.S. merchant websites, reflected as a percent of U.S. sales transactions and tracks what's trending. Have the attempts gone up? Down? Stable? That's pretty critical because the key to preventing fraud is understanding where fraud is originating, what tools the fraudsters are using and which industries and areas they are targeting.  pymnts.com

Strategies to counteract the rise of violent incidents in retail
In March, a headline appeared in a Virginia newspaper that no one ever wants to see: A Burlington Coat Factory loss prevention associate had been killed trying to stop a shoplifter who, at press time, was still at large.

It was the latest in a growing number of violent incidents in retail and the second fatality of a loss prevention associate in less than a year.

Trying to fathom the unfathomable, Robert Moraca, vice president of loss prevention for the National Retail Federation, says this latest loss contributes to "a heightened concern among all loss prevention/asset protection professionals concerning society's increased disregard for authority."

An "upsurge" in aggression

There was a time, Moraca points out, when shoplifters - even organized retail criminals - would try to steal unobtrusively: "Get in and get out quickly and quietly."

But that isn't the case these days.

"We're seeing an upsurge in more aggressive retail criminals across all vertical markets," Moraca says. "This, added to the increased abuse of prescription and non-prescriptive opiates, poses a constant challenge to the risk of our loss prevention/asset protection professionals and our law enforcement partners alike."

Data from the most recent NRF Loss Prevention Survey released last October further documents the reality: Almost every retail respondent, 97 percent, reported that shoplifters and ORC criminals have become more aggressive in the past 12 months.

Offering dignity

While there is no way to totally prevent violence, Moraca believes that it could be possible to defuse a potentially violent encounter - with the proper training. Read full article here. nrf.com

UK Retailer Tesco's Chief to appear as witness in fraud trial of three
former executives

The case relates to an accounting black hole in the hundreds of millions of pounds discovered in Tesco's accounts in September 2014 just three weeks after Mr Lewis started work at the troubled supermarket.

The firm admitted it had overstated its profits by $322m U.S., later disclosing the figure could be as high as $420M U.S.

Former company bosses Chris Bush, Carl Rogberg, and John Scouler, have been charged by the Serious Fraud Office (SFO) with fraud by abuse of position and fraud by false accounting, offences which can lead to prison sentences of up to 10 and seven years respectively.

Mr Bush was Tesco's UK managing director until the scandal emerged, while Mr Rogberg was UK finance director and Mr Scouler was food commercial director.

The scandal was uncovered after it emerged the grocer had booked commercial income from suppliers - received for giving products preferential treatment on shop shelves - too early.

At the time Mr Lewis, who took the reins in September 2014, said he had never seen anything like it and it was "out of the ordinary". telegraph.co.uk
$1.7 Trillion Counterfeit Problem To Reach $2.8 Trillion by 2022 
How Counterfeiters Zero in on the Hottest Fashions, Trendiest Brands

Among the many industries affected by the $1.7 trillion one has emerged as particularly vulnerable: fashion.

The value of imitation goods could reach $2.8 trillion (https://www.ip-watch.org/2017/02/06/report-puts-value-counterfeitpirated-goods-us2-trillion-2022/) by 2022, bolstered by the constant push to exploit high-demand products like Michael Kors bags or Yeezy shoes from Adidas. Experts predict the number of companies seeking protection from counterfeiters to double or even triple by then.

For fashion brands, the long-term injury to their image can be even more painful than the financial losses. "Once the damage is done, especially to a company's reputation, it can be difficult to claw your way back."

Once the company begins protecting a brand, the number of imitations typically decreases within a few months and stabilizes at a lower rate because counterfeiters switch to easier targets, Urquizu explains-that is, similar but unprotected products. Fashion breaks this pattern, however, because there's rarely a profitable substitute for the brand names in greatest demand among consumers. prweb.com securitymagazine.com
Trade Secret Theft - The Importance of Exit Processes
Uber Fires Executive Accused of Stealing Trade Secrets From Previous Employer Google

Uber fired the executive at the center of the Alphabet lawsuit, Google's parent company, and for not cooperating with the lawsuit.

Uber has terminated Anthony Levandowski, the former head of its self-driving team, who is at the center of a lawsuit brought against the company by Alphabet. The New York Times first reported the firing; we've confirmed it with Uber.

Levandowski, who is not named in the suit, pleaded the Fifth early in the case, seeking not to be forced to testify. However, earlier this month, the ride-hail company notified him that he would be fired if he did not cooperate with the court's orders.

Alphabet, has alleged that Levandowski stole 14,000 files before leaving the company to start his own autonomous tech startup, Otto, which Uber later acquired for $700M last year.

The company says it had been pressing Levandowski for months to comply with an internal investigation it was conducting and set a deadline for him to do so, which he did not meet.

The stakes are enormous for both businesses. Google was a pioneer in autonomous car technology and has spent nearly a decade and hundreds of millions of dollars on its effort, which is now run through Waymo, a subsidiary of Google's parent company, Alphabet.

Editor's Note:
Exit strategies and processes have to be well defined, thorough, and supported by senior management, as the senior LP/AP executive for an organization should work closely with the senior IT Security executive and HR to ensure proper safeguards. recode.net nytimes.com

Former Manager Of Taco Bell Store Sues For Wrongful Termination
After Blowing Whistle On Food Safety Violations

William Bisek has sued his former employer, Border Foods, Inc. - one of the largest Taco Bell franchisees in the United States - for retaliation under the Minnesota Whistleblower Act. Mr. Bisek alleges that he was wrongfully terminated for reporting serious food safety violations at Taco Bell's Columbia Heights, Minnesota, location to Border Foods' management. The Columbia Heights Taco Bell is one of over 60 Taco Bell locations owned and operated by Border Foods. prnewswire.com

LPRC Data Analytics Working Group
Webinar Schedule

The LPRC Data Analytics Working Group provides a series of educational webinars from our various LP experts to showcase analytic methods which can be used in our field.

Click here to view the full webinar schedule.

For more information, contact stephanie@lpresearch.org.

Citi Trends Director of Internal Audit and LP job removed from company website

Apple to Open 100 stores in 2017 - 500 Now Worldwide - Double Digit Sales Growth

Michael Kors closing 100 to 125 stores following 'catastrophic' sales declines

CVS Health highlights efforts to stem opioid abuse tide

Memorial Day thieves steal 30,000 condoms

Quarterly Same Store Sales Results
Michael Kors Q4 comp's down 14.1%, total revenue down 11.2%, full yr comp's down 8.3%, total revenue down 4.6%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality


Verisk Retail: Insights & Analytics that drive profits for retailers

Verisk Retail -- a leading source of information about risk -- provides systems and services to help retailers prevent loss, manage risk, and ensure compliance with laws and regulations.

A new age of retail analytics
The ability to easily act upon big-data has finally arrived. By coupling data-science with modern web-based platforms, easy-to-use and easy-to-understand data is literally at your fingertips. Our unique data-assets, combined with yours, provides a foundation to deliver profound insights that allows retailers to pursue their most valuable and strategic opportunities.

What you don't know can hurt you
With our team of data-scientists, massive quantities of retail-relevant data, and sophisticated machine-learning algorithms, you'll quickly discover that not all analyses are created equal. With unique data comes unique insights-and we'll help you get them-we find the most meaningful relationships between disparate data, remove the clutter, and connect the dots.

Drive profits with fully-informed decisions
High-value insights fuel the decisions that create your competitive edge. We power those insights with predictive and prescriptive data modeling that can profoundly impact profits and reduce risk.

Some specific retail-relevant applications include:

Predictive Risk and Shrink Analytics
Deliver store, associate, and item-level insights.

Advanced POS Analytics
Detect fraud, mitigate risk, and maximize profits.

Real Estate Analysis
Get location-based intelligence on crime, demographics, and customers.

Customer and Market Insights
Understand wallet-share and media-spend impact.

Video and Image Analytics
Add or augment data-sets with dynamically generated insights.

Foot-Traffic Analysis
Detect human movement patterns for enhanced store planning.

Learn more about Verisk's retail solutions at www.verisk.com/retail

Or email us at


'Invisible Payments'
Barclays testing Grab+Go mobile payments for stores

Barclaycard's pocket checkout system will allow customers to scan and pay for their shopping using their mobile phone, potentially removing all interaction with a cashier or counter. Users download the company's Grab+Go app and then use their phone's camera to scan the barcodes. When they have finished they simply click 'I'm done' and walk out. They describe this transaction without interaction method an 'invisible payment.'

With loss prevention a key issue for many convenience retailers, Retail Express queried how shop staff will be able to track which shoppers have paid for their goods when they walk out. A spokesperson from Barclaycard explained that merchants are given a tablet that monitors each customer's digital baskets and when payment is made. betterretailing.com

Cybercrime Costs to Reach $8 Trillion by 2022
Some 2.8 billion data records expected to be breached in 2017, according to a report released today by Juniper Research.

The Future of Cybercrime & Security: Enterprise Threats & Mitigation 2017-2022. And in the next five years, that figure is anticipated to balloon to 5 billion breached records.

Small-and mid-size businesses (SMBs) are expected to face the brunt of the attacks, given these organizations shelled out an average of under $4,000 a year in 2017 on cybersecurity efforts. The amount they spend is not expected to substantially increase over the next five years, despite rising threats and the fact that a number of small businesses run older software.

Running older software that has not been patched is just one problem that SMBs face. Another growing problem is the greater availability of easy to use ransomware toolkits that requires little to no programming skills on part of the cyberattacker, according to the report.

Read the Juniper Research report here. darkreading.com

Cybercriminals Regularly Battle it Out on the Dark Web
Apparently, there's very little love lost between criminals in the cyber underworld.

A study of the Dark Web by Trend Micro shows that cybercriminals attack each other with almost the same ferocity as they reserve for their victims outside of it.

"Gangs are actively targeting opponents to enlarge their domain in the Dark Web," says Marco Balduzzi, senior researcher at Trend Micro. darkreading.com

89% Of Retailers Plan To Provide Mobile Solutions To Associates By 2020


Corporate Food Fraud
It says 'Product of Canada' but is it?
Growing problem of counterfeit vegetables
Wholesaler Supplies Counterfeit Produce to Costco - Loblaws - Sobeys

A year ago, Mucci International Marketing Inc., Mucci Pac Ltd. and two executives paid fines totalling $1.5 million for falsely putting "Product of Canada" labels on large quantities of peppers, tomatoes and cucumbers grown elsewhere, mainly in Mexico. Mucci supplied mislabelled produce mainly to Costco, as well as to Loblaws and Sobeys to increase price by 15 to 20%.

But the story did not end there. The Ontario Greenhouse Vegetable Growers (OGVG) has since levied a $3.2-million fine against Mucci Pac and Mucci International.

That additional fine, and the secrecy surrounding it, raise questions about the veggies in supermarket produce bins. For many, the "Product of Canada," label is reassuring; consumers can pick up a Canadian pepper grown under strict rules of food safety and support local jobs. But is it really "product of Canada?" Or is it a counterfeit cuke?

The CFIA, on a routine inspection of the Ontario Food Terminal in January 2012, discovered mislabelled peppers. Investigators later executed three search warrants on Mucci in 2013 and 2014, and seized more than 70 boxes of documents, according to an agreed statement of facts filed with the court in Windsor. A forensic accountant then reviewed the records of 243 Mucci deliveries.

"Produce was being repackaged and re-labelled with incorrect country of origin information ... Mucci representatives had told re-pack workers to do so," reads the agreed statement of facts. This statement also quotes an email of a Mucci worker, who wrote that he was told "to make it Canada even though it is Mexico."

The CFIA last June announced the Mucci companies and two executives had pleaded guilty to eight counts of contravening the Food and Drugs Act, the Consumer Packaging and Labelling Act and the Canada Agricultural Products Act.

Subsequent action against Mucci took place in private.

Sylvain Charlebois, a professor of food distribution and dean of the Rowe School of Business at Dalhousie University in Halifax, said the secretive nature of the vegetable growers' process did not surprise him and that "you are going to see more and more of these food fraud cases popping up," Charlebois said because they charge 15 to 20 per cent more for local and natural products. But he added food fraud is difficult to prove when it comes to vegetables. financialpost.com

Unhappy LCBO Workers Set to Picket in Mississauga
Expanding Liquor Sales to Grocery Stores Has LCBO Workers Upset

"The Liberal government and the LCBO are pushing a privatization agenda that is threatening to replace LCBO jobs with Walmart jobs," the Ontario Public Service Employees Union wrote in a recent media release. "In response, OPSEU members who work at the LCBO will be holding a picket to ask the public to support their plan for 'A Better LCBO.'"

Back in April, 93 per cent of LCBO workers voted in favour of a strike mandate over contract demands. The vote, held on April 24 and 25, was called by the bargaining team in March after what they described as management's "complete lack of respect for workers."

The union said that job security, scheduling, and health and safety are among several major concerns for the 7,500 LCBO staff members represented by OPSEU.

Despite worker dissatisfaction, the government is surging forward with its roll-out plan. insauga.com

Rebel Canadian grocer Pirate Joe's prepares for Trader Joe's court battle
Pirate Joe's was created because there were no Trader Joe's stores in Canada. The grocer who buys products from Trader Joe's in the U.S. and legally resells them north of the border is being sued by the chain for violating its trademark. The owner of Pirate Joe's, Mike Hallatt, has turned to a crowdfunding site to help him raise $250,000 to mount a defense.  theguardian.com

The International Store of the Year is...
Mackage (Yorkdale Shopping Centre, Toronto)

Was named Store in the Year in the Retail Design Institute's 46th annual International Store Design Competition.

Canada actually had 15 honored out of 42 stores from around the globe. Second only to the U.S. which had 15. chainstoreage.com

Toronto - the only North American city to crack the top 10 list of destinations for explanding retailers
Most popular destinations for expanding retailers, aided by its proximity to the U.S. and the underlying strength of its economy. Of the retailers who made their first foray into Toronto last year, 43% were from the U.S.  chainstoreage.com 

Only 7 Retailers Make Canada's Top 100 Best Employers List
At #8 MEC, at #9 Costco Wholesale, at #35 LCBO, at #Apple, at #49 London Drugs, at #90 Sephora, and at #94 Pet Valu. forbes.com

Dollar Tree has goal of 1,000 locations in Canada

Reitmans Canada closing 40 stores, Le Chateau will shutter 18

St-Cesaire, Quebec based candy retailer KandJu is launching aggressive retail expansion nationally

Canada's economy accelerates on consumer, business spending

Ontario to raise minimum wage to $15 an hour by 2019

Calgary, AB: Pedestrian dies after Sunridge Mall crash
A pedestrian is dead after being struck by a pick-up truck Tuesday evening. Just before 7 p.m., emergency crews were called to the entrance to Sunridge Mall for a collision between two vehicles.

Police said in a news release Wednesday it appears the driver of the Ford suffered a medical event, veering off the road then going into the path of the Toyota and colliding with it. The Ford then mounted the curb and struck a 48-year-old woman, who sustained fatal injuries. The Ford continued across the road and crashed into the front of Co-Op Home Health Care.  calgarysun.com

Update: La Ronge, SK: Fourth person charged in death of restaurant owner
A fourth person has been charged in the death of a La Ronge, Sask., businessman. Mathew Nagy-Charles, 19, was arrested by police on Thursday morning in Air Ronge. Nagy-Charles has been charged with accessory to murder in the death of Simon Grant, 64.

Grant was found injured in his restaurant on April 15 after an armed robbery. Authorities said three masked people entered Louisiana's Bar-B-Que with a baseball bat and two handguns. Grant was assaulted and an undisclosed amount of cash was stolen. globalnews.ca

Oakville, ON: Five injured, three suspects on the loose after pharmacy robbery
Five people were injured Monday night in an Oakville pharmacy robbery where the culprits used a noxious spray similar to pepper spray.

Halton police Duty Insp. Kevin Maher said three of the victims were taken to hospital with non-life threatening injuries following the heist at the Guardian drug store.

Two males armed with handguns entered the pharmacy and dispersed the spray on staff and customers. They stole cash and narcotics and fled to a waiting car operated by a female driver. insidehalton.com

Cape Breton, NS: Police investigation into string of robberies leads to arrests
5 armed robberies in the past month

Tractor-trailer full of meat stolen from Mildmay found in Toronto

Kingston, ON: Alcohol theives arrested after drinking liquor across the street from store they stole it from

Simcoe, ON: Woman speeds away from store after stealing large quantity of merchandise

Ingersoll, ON: Man charged in theft of 200 frozen turkey pot pies

Robberies and Burglaries

Anytime Food Mart - Hamilton, ON - Armed Robbery
Guardian Pharmacy - Oakville, ON - Armed Robbery/Customers injured
Perkins Market - Brockton, ON - Armed Robbery
Undisclosed convenience store - Toronto, ON - Armed Robbery
Undisclosed fishing store - Clair, NB - Burglary
Rexall Drug Store - Windsor, ON - Armed Robbery
Undisclosed store - Saskatoon, SK - Armed Robbery


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Amazon patents shipping label with built-in parachute for dropping packages from drones
It's a bird, it's a plane ... oh wait, it's my package of diapers. Amazon customers could someday be repeating this phrase as the online retail giant received a patent for a shipping label with a built in parachute to help packages make a soft landing when dropped out of the air by drone or other airborne craft.

According to the newly issued patent from the U.S. Patent and Trademark Office, the parachute label could look and act just like any other shipping label, but underneath is a system of cords, a parachute, a breakaway cover and possibly a harness to keep everything in place. The package could also be loaded with sensors to make sure the package hits its landing zone and a shock absorber in case the cargo is coming in a little too hot. geekwire.com

Amazon $1,000 Stock Price Reflects Market View Of Its Future
In the annals of investing, only a few companies get to cross stock price levels that are headline-inducing and psychologically pleasing (investors long for those companies). Amazon joined that club, intraday on Tuesday (May 30), when its common shares crossed $1,000 (changing hands at $1,001.20), a first ever for the company.

As Bloomberg News noted, the stock, which gave back a smidgen of its gains to close the day at just above $996, reflects excitement over eCommerce prospect. Enthusiasm can be measured in relative outperformance, and the stock is up 40 percent in the past year, far above the 15 percent posted by the S&P Index in the past 12 months. pymnts.com

Refunds available for parents whose children made in-app purchases in Amazon's app store without their knowledge
On Tuesday, the Federal Trade Commission announced that refunds are now available for parents whose children made in-app purchases without their knowledge. That includes buying upgrades in mobile games purchased through Amazon's app store. Last year, a court found Amazon responsible for items that children bought without parents' permission. The court noted that Amazon didn't provide enough disclosures or ask parents to approve the purchases children made. localsyr.com

eCommerce Warehouse Labor Costs On The Rise
With the amount of online shopping orders skyrocketing over the past few years, it's being reported that many eCommerce warehouses are having a tough time with hiring enough employees. The rate of labor costs rising up to $12.15 per worker per hour in conjuncture with the uptick in online shopping is impacting warehouse operations. pymnts.com 

Online sales jump 71% for Ulta during Q1

Best Buy Sees Ecommerce Up 22.5% in Q1

Allentown, PA: C&S Wholesale worker charged in $11K baby formula theft scheme
Police were called to the warehouse at 5:06 a.m. Saturday by the company's security team for a report of someone scanning Portes' card to gain access into the building. Two people were seen driving 2 SUV's around to the side of the warehouse. Portes and Polcano used a forklift to move the cases of formula to the loading dock, where the vehicles were waiting. Police said the baby formula was being loaded into vehicles as Officers arrived on scene. As officers tried to stop Polcano, he narrowly missed hitting a police cruiser.  Portes allegedly admitted to investigators in being involved in the baby formula thefts and said Polcano also was involved, as well as a third male he only knew by the name of "Papo." C&S investigators listed the total value stolen in the thefts was 120 cases of formula, totaling $11,008. lehighvalleylive.com

Salem, NH: 2 New England men arrested after purchasing tools at Lowe's with stolen credit card
Salem police said they were called by Lowe's Loss Prevention Unit regarding two suspicious men who had loaded a large amount of tools into their cart. The employees believed the men might attempt to steal the tools or commit a fraudulent transaction. Police said the men attempted to purchase the tools but their credit card was declined, so they quickly left the store and headed for a pick-up truck. An officer approached the men, who said they wanted to buy tools but changed their minds. Police noticed a large amount of tools packed into the cab of the truck and also discovered a credit card that didn't match the name of either man. An investigation revealed that the credit card had been stolen from a vehicle in Winchester, MA, on Monday, and used at a Lowe's in Woburn, MA, to purchase the tools in the truck. nh1.com

Update: Decatur, IL: Seven women now charged in Old Navy thefts
totaling over $18K

Police said more arrests are possible in a theft ring that allegedly took merchandise totaling more than $18,000 from Old Navy in Decatur. The thefts started with Old Navy employee Cassandra Diane Garth, between Jan. 18 and March 13. Decatur police said Garth completed and voided multiple transactions totaling more than $1,000, then completed a final transaction for around $10 or less, which the customer then paid for. The customer then left the store with the merchandise. Seven women have been arrested, including Garth, who worked at Old Navy for nearly two years. Garth signed a written statement admitting to the thefts when she was arrested March 20. decaturdaily.com

Danbury, CT: Police arrested two Bridgeport women Friday afternoon for being suspected of stealing thousands of dollars worth of items from the Danbury Fair Mall
Police said Shanan Jordan, 31, and Dorothy Freelove, 29, stole more than 70 items, totaling over $2,000, from six stores. The stores included Pac Sun, Victoria's Secret and Forever 21. Jordan and Freelove were charged with larceny in the third degree, conspiracy to commit larceny in the third degree and organized retail theft. newstimes.com

State College, PA: Man Facing Multiple Theft Charges at Walmart
A man is facing felony charges after alleged thefts from State College area Walmarts on three separate occasions. Matthew J. Davis, 30, is facing three felony counts of retail theft and three misdemeanor counts of receiving stolen property. Davis has four previous retail theft convictions, pleading guilty in each case totaling over $400, resulting in the felony grading. statecollege.com

Update: Davidson County, NC: Two additional suspects charged in $30,000 Home Depot Theft

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Update: Dayton, OH: Dayton Mall shooting was self-defense,
man shot could be charged

A woman wounded a man in shooting in the parking lot outside the Sears at Dayton Mall Monday afternoon. Here are the latest updates: Jordana Esses shot Brenton Boudreau, her on-again/off-again boyfriend, Miami Twp. police said. Esses fired 10 to 15 times during an argument that turned physical. He was hit in the leg. Police and the county prosecutor's office agreed the shooting was a case of self-defense. whio.com

Robberies & Thefts

Euless, TX: Smash & Grab Thieves Hit Gun Store Next to Police Department
Euless police are investigating a brazen break-in Saturday morning at a gun store adjacent to the police department headquarters. A group of five gun thieves was in and out of Euless Guns and Ammo in less than two minutes. Surveillance cameras captured video of the group backing up a white Ford F250 pickup, then breaking down the glass door, yanking out the metal bars behind it and rushing inside. Each of the five people who entered the store was covered head to toe, all of them wearing hoodies that were pulled up. Inside, they smashed display cases and ran out with 39 handguns, but they did not take any long guns. nbcdfw.com

Little Rock, AR: Tractor Supply Co. Suffers Second Burglary in Four Days; Over $5,000 in merchandise stolen
Tractor Supply Co. is frustrated after second burglary in four days. Police have been called to a feed and supply store more than four-hundred times in the past five years for a variety of reasons. From theft, to forgery, and many more. The most recent calls came in on May 24 and 28, when a total of more than $5000 worth of items were stolen. On May 24, more than $600 worth of drones were snatched off shelves, and the latest, caught on camera. Someone stealing a trailer and lawnmower in the middle of the night. arkansasmatters.com

Hixson, TN: Steak 'n Shake waitress drops Cocaine into Deputy's drink
A Chattanooga woman faces drug-related charges after investigators say a small bag of her cocaine fell into a glass of water on the table where an off-duty Hamilton County Sheriff's Deputy was sitting. Police charged Jekievea Monchell Yearby with assault, possession of a controlled substance, and possession of drug paraphernalia. newschannel9.com

Kansas City, MO: Suspect in Dollar General robbery 'ran out of his shoes'

Georgetown, DE: Man donned Walmart vest, tried to steal TVs

Southern California: Hooligans Motorcycle Gang Busted for Hacking and Stealing Over 150 Jeep Wranglers; stripped down for parts in Mexico

Detroit, MI: Radios, GPS units ripped out of 58 cars at Dodge dealership

Fire & Arson

Atlanta, GA: Fireworks stand ignited inside grocery store; 2 sought for arson
Loud bangs and thick black smoke caused panic at an Atlanta grocery store. It happened when two suspects lit a fireworks display ablaze, according to authorities. Authorities are looking for the two young men they say are responsible for igniting a stand filled with fireworks. The store's sprinkler system doused the explosion.

Everyone made it out, but Atlanta firefighters said one customer, a 50-year-old woman, was taken to the hospital and two children were treated for smoke inhalation. click2houston.com

Conventry, RI: Walmart store evacuated over fire

Pullman, WA: Arson suspected in Subway fire

Fresno, CA: Strip Mall fire damages business in Central Fresno

Bomb Threat

Woodhaven, MI: All-clear given at strip mall after bomb threat


U.S. Custom & Border Patrol Seizes $360,000 of Counterfeit Earbuds at Port of Washington Dulles
U.S. Customs and Border Protection officers busted a shipment of 60,000 counterfeit Samsung earbuds at Dulles Airport. It was a big haul for CBP; the earbuds, if they were genuine, would hold a list price of around $360,000. The shipment of 120 boxes came from China and was in transit to Brazil. The customs manifest listed the cargo as headsets, but when CBP opened up the boxes in April, they found 500 earbuds with Samsung branding on them. loudonnow.com


Circle K - West Lafayette, IN - Robbery
Circle K - St. John's County, FL - Armed Robbery
CVS - Fullerton, CA - Armed Robbery
Dollar General - Orlando, FL - Armed Robbery
Dollar Store - Syracuse, NY - Armed Robbery
Euless Guns - Euless, TX - Burglary
Family Dollar - Amarillo, TX - Robbery
Maplefield's Store - Colchester, VT - Armed Robbery
Mobile - Gwinnett County, GA - Armed Robbery
Pizza Hut - Salisbury, MD - Armed Robbery
Quick Stop - South Windsor, CT - Burglary
Snappy's C- Store - Philipsburg, PA - Robbery
Tractor Supply - Little Rock, AR - Burglary
Tedeschi Food - Abington, MA - Armed Robbery
Turkey Hill - Sugarloaf Township, PA - Armed Robbery
Walmart - Georgetown, DE - Robbery
7-Eleven - Dover, DE - Armed Robbery


Daily Totals:
14 robberies
3 burglaries
0 shootings
0 killed

Ami Caldwell
named Safety Manager for Amazon

Sal Nunez
promoted to Loss Prevention Manager II for Amazon

Michael Anderson named Area Loss Prevention Investigator for Sephora

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How to Overcome the Top Challenges with 360-Feedback Assessments  When used correctly, 360- degree assessments can help lead to improved performance and enhanced skills for everyone, but there are challenges to implementing such a platform. Here's what you need to know. Feedback to Action

2 Feedback Methods that Will Make You an Amazing Boss  Even for the most seasoned leadres, giving criticism and praise is a delicate process, and one that has to be done with extreme precision and effectiveness. Here's what you can do to provide criticism and show you care. 'Radical Candor'

When to Selectively Listen to Feedback and Ignore What Some Say  It's critical to your success that you listen and hear all feedback, but decide which advice is valuable and which doesn't apply. Here are some tips on what is worth accepting and what can be ignored. Look for patterns in responses

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Preparing for an interview should be exhaustive. However, the day of the interview you should clear your head and not do any prep at all or look at any notes other than the well thought out prepared questions you've come up with. A clear mind performs better than one that's cluttered and trying to remember everything. And all the prep you've done should be well stored in your mind. Have faith in it and try to relax the day of the interview and work out if you can before it. The mind body connection is a powerful thing and your brain cannot operate at 100% if your body isn't there with it.

Just a Thought,

Gus Downing

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