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June 4, 2013 SUBSCRIBE

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Art Capone was named Director of Loss Prevention for Shoppers World SW Group.  Art brings over 31 years of Loss Prevention leadership experience to the table. He has been in Loss Prevention since he started at Craft Jewelers & Manufacturing Inc, where he worked for 12 years. He has worked at Bob's Stores as Loss Prevention Manager/Orientation Trainer, Pergaments Home Center Inc. as their District Loss Prevention Manager, Athletes Foot Inc. as the East Coast Regional Loss Prevention Manager, Big Lots as District Loss Prevention Manager, The Great Atlantic & Pacific Tea Company as their District Asset Protection Manager, and before his most previous position, he was the Regional Asset Protection Manager for Dollar Tree Stores. Congratulations Art!
 
Josh Murray was promoted to Manager, Corporate Security & Loss Prevention for Canadian Tire.  Josh has been a part of Canadian Tire's team for over two years. He started as their Specialist, Corporate Security and Loss Prevention.  Prior to working here, he was the Security, and later became the Senior Supervisor, for Woodbine Entertainment Group where he worked for over 7 years. Josh earned his Bachelors of Arts degree in Criminal Justice from Athabasca University. Congratulations Josh!
 
Carlos Lopez Araujo was named Sub-Director of Loss Prevention Mexico for HEB.  Carlos has worked in Loss Prevention for over 16 years. His most recent position was Loss Prevention and Safety Management Director for AutoZone Mexico. He has also worked at Walmart as the Loss Prevention Manager, and Walmart Mexico as their Global Procurement. Congratulations Carlos!
 

CFIs are showing up in big numbers at conferences, with 21 speaking at the NRF this year 
Mark Sullivan, CFI: Determining the Right Path: Higher Education, Professional Designates, Certifications and More
Nelson Harrah, CFI: Organized Retail Crime Action Plan
Sarah Torrez, CFI: Organized Retail Crime Action Plan
Kenneth Boremi, CFI: Video Analytics: Using Advanced LP Video to Uncover Lost Profit Opportunities
Michael Burch, CFI: Video Analytics: Using Advanced LP Video to Uncover Lost Profit Opportunities
Angela Nino, CFI: Using Technology to Conduct Remote Interviews
Chris Norris, CFI: Using Technology to Conduct Remote Interviews
Walter Palmer, CFI: Open and Concealed Carry Laws: The Complications for Retailers
Melissa Mitchell, CFI: The Best of Retail Loss Prevention: Thought-Leadership, Research and Awards
Mark McClain, CFI: ORC – Multi-jurisdictional Cases and “Out of the Box” Investigations
Michael Keenan, CFI: Doing More with Less
Joe Oliveira, CFI: Doing More with Less
Alan Tague, CFI Retail: Cyber Crime: Lessons from the Front Lines
Towanna Bazile, CFI: Women in LP Caucus
Dwayne Bryant, CFI: Specialty and Strip Center Stores
Michael Battles, CFI: NRF Investigator’s Network Meeting – Southwest and Midwest
Mark Neapolitan, CFI: NRF Investigator’s Network Meeting – Southwest and Midwest
Debbie Gaxiola-Maples, CFI: NRF Investigator’s Network Meeting – Northern California and Pacific Northwest
Jodi Murphy, CFI: Internal Theft
Stephen Welk, CFI: Exception Reporting
Karl Langhorst, CFI: Emerging Technology (Mobile POS, Touchless Pay, RFID) -
Information provided by Wayne Hoover, Owner/Vice President-CFI Programming at Wicklander-Zulawski & Associates.
 

Preliminary 2012 Crime Statistics Violent Crime Up, Property Crime Down  The new preliminary Uniform Crime Reporting (UCR) statistics for 2012 indicate that when compared to data for 2011, the number of violent crimes reported by law enforcement agencies around the country increased 1.2 percent during 2012, while the number of property crimes decreased 0.8 percent. Among the highlights of the preliminary report: The West experienced the only increase in reported property crime (up 5.2 percent), while the number of property crimes dropped 1.6 percent in the Northeast, 2.1 percent in the Midwest, and 3.5 percent in the South. (Source fbi.gov)
 

7-Eleven could double its store count with plans to make major acquisitions in North America  The company may increase its North America store count to 20,000 or even 30,000, Toshifumi Suzuki, chairman and CEO of Seven & I Holdings, said during a May 30 interview. He did not offer a timetable for such expansion. Seven & I, the largest convenience store operator in the world by number of outlets, purchased 662 c-stores in North America during its last fiscal year, company spokesman Nobuyuki Miyaji stated. The company had 50,254 locations worldwide and 8,116 within the United States as of March. Dallas-based 7-Eleven Inc., a Seven & I subsidiary, operates, franchises and licenses more than 10,100 7-Eleven stores in North America. 7-Eleven Inc. will deliver $17.9 billion in sales for the year ending December, up 44 percent from last year, and that profit may increase 13 percent to $540 million. (Source csnews.com)

Deloitte Acquisition Signals Push By Consultancies Into MSSP World
Last week Deloitte announced the acquisition of Vigilant. This is important news for several reasons. Being the largest (14,000 consultants) specialist in information security and broadest globally, Deloitte will now add continuous monitoring and threat intelligence to its service offerings. This is a bold move and shows Deloitte’s interest to provide a more complete security portfolio – that will now span from security advisory to security operations. The new brand for the combined company will be Vigilant by Deloitte®. This is the beginning of a trend where traditional advisory service consultancies will drive into the managed security services business. (Source csoonline.com)

ShopperTrak enhances in-store counting solutions 
Retail technology company ShopperTrak has acquired RapidBlue Solutions Oy, a leading European provider of retail data and analytics. ShopperTrak collects and analyzes anonymous foot traffic, queue times and shopper demographics to identify revenue opportunities. It will leverage the Helsinki-based company, which uses radio frequency technology to collect shopper movement information, to enhance current in-store counting solutions. (Source retailingtoday.com)

The Risky Business of Travel - Foreign travel can be dangerous 
Sending employees to foreign countries on behalf of business can result in lucrative outcomes and new and exciting experiences for the traveler. But management can imperil employees by not properly preparing them for conditions on the ground, and corporate assets can also be endangered if employees haven’t been taught to properly secure proprietary information. (Source securitymanagement.com)

National Grocers Association adds food safety expert for NGA members 
The National Grocers Association here said Monday it has retained Gale Prince, a food safety expert, to provide resources on food safety issues to NGA and its members. Prince is the founder of Sage Food Safety, a consulting firm based in Cincinnati, and a strategist with Stericycle ExpertRECALL, Indianapolis, which deals with crisis management, traceability, quality assurance, regulatory compliance, food litigation defense and other issues. (Source supermarketnews.com)

Amazon invading the UK and hiring 1,500 in one office alone 
They're on their way in the UK as well.

REI Sporting Goods goes from no time limit to one year limit on returns - must have had a problem there!  For years, REI’s generous return policy has earned it the nickname “Rental Equipment Inc.” Starting Tuesday, REI will try to discourage customers from “renting” equipment for as long as they like by ending its policy of no time limits on returns. Customers will be allowed to take back store items for one year after purchase. The deadline for returning outlet merchandise bought on REI.com will be 30 days. Kent-based REI, which actually stands for Recreational Equipment Inc., made the change after noticing a sharp uptick in returns of merchandise more than a year old, said Senior Vice President of Retail Tim Spangler. And their new Dir of LP, Perry Resnick, just started one week ago and is still in training. So he'll be thrilled. (Source seattletimes.com)

Protecting Your Gas Dispensers From Skimmers 
Over the past decade, identification thieves have been taking advantage of the widely available and easily copied universal keys that lock up most gasoline dispensers. They open the access door to the reader and attach a skimmer, which transmits credit and debit card data to their team. Usually, the theft is detected long after it can be traced to a compromised reader in a pump. "Gas station pumps are far easier to tamper with than ATMs and [the attack is] more difficult to detect." Some major gas dispenser manufacturers have developed new technological security measures that defend against skimming at the source. Additional high-level security devices are also built into newer pumps, including automatic shutdown and alarms that sound when doors are opened. But, as we know, the battle goes on and there will likely be more technological challenges -- and defenses -- to come. (Source csnews.com)


FBI's new Active Shooter website uses Houston's Active Shooter training video - "Run, Hide, Fight"  It's interesting how out of all the cities Houston produces the one video widely used throughout the country. Here it is again for your use as well. On You Tube (Source readyhoustontx.gov)




Atlanta police uncover $2M in counterfeit goods in southwest Atlanta 
Arresting 8 suspects after undercover agents bought counterfeit merchandise from a location in Atlanta. (Source cbsatlanta.com)

The Robbery Investigators of Texas (RIOT) organization is holding their first inaugural conference on August 21-23, 2013 in Austin, TX.  It's open to retail Loss Prevention executives and Steve Longo, the vice president, strategic Initiatives for Cap Index has been asked to speak to the group. RIOT seeks to promote and enhance the partnerships that exist between law enforcement and private industry, pursuing a collaborative investigative strategy in robbery investigations. (Source robberyinvestigatorsoftexas.org)

Retail Burglary up 90% according to new British Retail Consortium 2012 Retail Crime Survey in the UK  Burglaries account for 2.9% of retail crime by value, but the number of incidents per 100 stores almost doubled to 19.4% from 10.2% in the previous year. The average cost of per incident fell by 17% however. This could mean that as the recession has deepened, desperate people have stolen whatever they can lay their hands on. The average cost of a burglary is now $2,698 U.S. (Source wordpress.com)

More aiming for security qualification in the UK 
The Security Institute, the UK’s largest membership body for security professionals, has reported increasing levels of interest in its Diploma in Security Management. The Diploma was launched in 2009 and is aimed at middle and senior managers seeking career advancement via an industry specific qualification. Over 100 people successfully completed it in 2012. (Source retailfraud.com)

Violence an Mayhem Sweeps NYC 25 people shot in 48 hours with 6 dead 
Violence surged like the mercury Sunday, with three more fatalities from gun violence — and eight others wounded in shootings — bringing the total number of bullet-riddled in the city to 25 in less than 48 hours. Sunday’s carnage followed the shooting of 14 people — three of whom died — in a terrifying 26 hours that began Friday night. A total of six people were killed during the grim weekend. (Source nydailynews.com)

Abandoned Pressure Cooker Leads to Bomb Scare at Boston area Mall.  The Square One Mall in Saugus was evacuated Monday after suspicious device was found in a parking garage at the mall. Police said the pressure cooker found in Saugus was not in a box or a bag, “It was left, just the cooker, it was left adjacent to a parked motor vehicle, in plain sight within the mall parking,”. A 1,000-yard buffer zone was set up around the pressure cooker. Best Buy and Workout World were evacuated. State police sent in a bomb squad, which used robotics to determine the pressure cooker was empty. The all clear was given, but only after hours of uncertainty and anxiety. Police did not destroy the device. They are keeping it as evidence. Although no one was injured, if it’s found the device was left on purpose to scare people it is considered a felony.
(Source boston.cbslocal.com)

Counterfeit $100s show up in Portland 
Portland Downtown District sent an email to members, letting them know that a counterfeit $100 bill was just passed on Sunday. According to executive director of the business group, Janis Beitzer, a counterfeit bill of such high value is unusual. Security was able to tell it was counterfeit because the hologram printed on the bill did not show up. Everyone is encouraged to call Portland Police if they have received a counterfeit bill or suspect someone of trying to use one. (Source pressherald.com)

Quarterly Same Store Sales Results

Neiman Marcus 3Q up 4% with revenue up 4%
Dollar General 1Q up 2.6% with sales up 8.5%
Royal Ahold - Giant and Stop & Shop grocery chains 1Q up 1.8%





'Midnight Bandit' commits 58 armed robberies in Southern Calif.  The search is on for a brazen armed robber dubbed the "Midnight Bandit." Police say he strikes mostly at night and has hit dozens of gas stations and convenience stores in Orange and Los Angeles counties. Monday, investigators released new photos of the suspect. "The suspect typically averages about six robberies a month," said L.A. County Sheriff's Lt. Kent Wegener. At a Monday morning news conference, Wegener said the suspect almost always strikes in the middle of the night. Surveillance cameras have failed to capture a clear image of the suspect -- until now. "He's not stopping, and it's up to us to stop him," said Wegener. (Source abclocal.go.com)

Nine hour robbery spree of three convenience stores gets man 40 year prison sentence  A September 2012 crime spree equals a 40-year sentence after the male suspect pleaded guilty in Baldwin County Monday. Shawn Horatio Hill, 35, robbed three Milledgeville convenience stores in a nine-hour span. Hill also led law enforcement on a wild chase last fall. (Source unionrecorder.com)

ID thief busted at Bloomingdales in Santa Monica with JC Penney cards on him as well  A 53-year-old resident of Highland, California was arrested Thursday, May 23 for trying to open a line of credit at Bloomingdale’s using stolen identification cards. The suspect was known by the store because of other "negative encounters" and police arrested him after making purchases with the forged new credit card and found two drivers' licenses with different names, and a JC Penney credit card as well. (Source smmirror.com)

Homeless man steals 86 pairs of underwear from Abercrombie and Fitch. 
A New Jersey man attempted to steal 86 pairs of underwear from the A&F store in Bridgewater Commons on Saturday. Andres Torres was charged with the theft of $1300 of merchandise which he had concealed in a large bag. Torres could face the maximum of five years in prison. (Source dailyrecord.com)


South Florida T-Mobile store burglarized.  Miami Police are investigating a burglary at a South Florida cell phone retailer. The burglary happened at about 4 a.m. Monday at the T-Mobile on 37th Avenue and West Flagler Street. Police are working to track down a truck seen leaving the store; a vehicle they think may also be connected to another mobile store burglary nearby. (Source wsvn.com)



Champs Store shoplifter threatens employees with a knife in Missoula. 
Robert Levi Leavens, 18 was in court Monday facing charges of felony robbery for trying to steal a sweatshirt. Then when approached by the store staff inside the mall, Leavens threatened the Champs employee with a knife. Leavens fled but Officers later found him with the stolen sweatshirt and a knife. (Source missoulian.com)

ShopRite Loss Prevention Officer dragged by the suspect's fleeing vehicle. 
Garrett Libby, 24, of Quakertown, allegedly stole items from ShopRite in Hatfield Township and dragged an employee who tried to stop him with his SUV. He was arraigned Monday and remains in prison on $250,000 cash bail. Libby is facing charges of robbery, aggravated assault, aggravated assault by vehicle, simple assault, reckless endangerment, retail theft and receiving stolen property. After Libby allegedly left the store with the items and entered his SUV, he was confronted by a loss prevention employee in the parking lot. Libby allegedly refused to stop and the employee was dragged by the fleeing SUV. The victim was treated for her injuries at Abington Hospital. (Source mcall.com)



Cocoa, Florida Sam’s Club Liquor Store robbed.  Cocoa Police are investigating the robbery of the Sam’s Club Liquor Store which occurred Sunday afternoon. A single gunman walked into the store demanded money and fled. The amount of cash stolen has not been released at this time. No one was injured. (Source floridatoday.com)





Dollar General in Gardendale, AL robbed at gunpoint.  On a busy Saturday afternoon the gunman entered the store at 1:45 and demanded money. No one was injured in the incident. Police believe this robbery may be connected to a string of several other that have hit the Birmingham area in recent weeks. (Source al.com)




Butte, Montana Kmart associates nab a shoplifter attempting to scale a fence. 
One Kmart associate was injured during the scuffle with a shoplifter which now made the charge robbery for Joseph Gray III. Gray was observed throwing merchandise over the Garden Center fence, then attempted to leave by scaling the fence. The Kmart associates grabbed Gray from the fence and held him until Police arrived. If convicted, Gray faces a minimum of two years in prison and fines of up to $50,000. (Source nbcmontana.com)

TCF Bank inside a Chicago area Jewel Osco store robbed, FBI is investigating. 
Sunday afternoon inside a busy grocery store in Aurora, Illinois a lone man walked up to the teller stating he had a weapon and demanded cash. The teller complied and the suspect ran from the store. (Source suntimes.com)

Two Dollar General Associates tied up and robbed in Tifton, Georgia. 
Saturday evening at closing, two Dollar General employees were leaving the store when confronted by two men carrying handguns. The employees were forced back inside the store where the gunmen demanded cash. The two employees were tied up and the suspects fled with cash, tobacco and alcohol. (Source walb.com)




 

 










 


 


























 



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2013 Inaugural Texas Robbery Conference

August 21-23, 2013
Austin, Texas

The Robbery Investigators of Texas (RIOT) invites you to attend the 2013 Inaugural Texas Robbery Conference to be held at eh Omni Hotel in downtown Austin, Texas. The Texas Robbery Conference is two and one half days of dynamic classroom instruction presented by the most experienced and respected instructors from across the United States. Steve Longo of Cap Index will be speaking at the event. Instruction will be offered in two conference rooms simultaneously, allowing attendees to choose the topic of instruction most relevant to their professional responsibilities. At the conclusion of each day, instructors will be invited to remain at the conference and participate as a "Panel of Experts," answering any questions the attendees may have. The Texas Robbery Conference is open to local, state and federal law enforcement officers, along with law enforcement analysts and prosecutors. Private industry security professional of financial institutions, jewelry stores, pharmacies and other retail establishments are also invited to attend. Click here for more details.

Registration fee is $225 for RIOT members or $235 for non-members
Late registration fee is $290 (after July 21, 2013)
Registration is limited to 250 attendees.

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Michigan Gov. Rick Snyder Signs Organized Retail Crime Act
Theft of retail merchandise with the intent or purpose of reselling the products is now a felony punishable by up to five years' imprisonment. Gov. Rick Snyder has signed legislation establishing the Organized Retail Crime Act to protect consumers by cracking down on the increasing prevalence of retail fraud. “Organized retail crime is a sophisticated operation conducted by professional criminals and can act as a gateway to finance even more serious crimes,” Snyder said. “These crimes are costing our businesses and our communities too much and law enforcement will now be better able to combat this growing threat.” (Source wyandotte.patch.com)




Louisville Woman charged with engaging in Organized Crime and theft of $61,000. Carly Smith, 29 was the woman running an organized retail crime operation that had 11 people working for her, stealing merchandise and returning for gift cards. Smith would then turn around and sell those gift cards in Louisville to quick lending companies like Action Loan and Easy Cash. According to police, Smith got away with it 109 times, swindling nearly $20,000 from retailers. The entire theft ring tops out at 400 gift cards and $61,000. (Source wdrb.com)

Tractor Supply nabs California ORC suspect that hit 3 stores for $5000.  Shawn Michael Tegen was booked into the San Joaquin County Jail on multiple felony charges including burglary, theft utilizing a forged credit card, fraud and the possession of stolen property, Tegan was arrested Saturday afternoon after making a $2000 purchase at the Tractor Supply store in Ripon, California, he was in the process of loading his truck when Police arrived. Tergen had used the forged credits cards to make $5000 worth of purchases in three Tractor Supply store in two counties. (Source mantecabulletin.com)


ORC? Man hitting Wal-Mart stores for TV's in Franklin, Tenn. 
Police are searching for a suspect who's been stealing televisions from a Wal-Mart in Williamson County. Investigators said the man has robbed the Wal-Mart located on Mallory Lane at least three times. The televisions are valued at more than $1,900. (Source wsmv.com)

Tampa thieves cashing in on stolen debit cards; $3500 of transactions done in minutes.  Police are investigating multiple victims claiming that their debit card information was misused for transactions which they had not made. One victim was surprised to find out she had spent nearly $800 at Advance Auto and nearly the same amount at a BurgerMonger restaurant in Tampa. (Source moultrieobserver.com)
 

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Job Opening
 


Company


Location


Origination
 

Mgr, Asset Protection RSC Winn Dixie Baldwin, FL Winn Dixie
Asset Protection Manager The HoneyBaked Ham Co. Alpharetta, GA The HoneyBaked Ham Co.
Dir, Sec. Risk Info & Analysis Target Minneapolis, MN Target
Senior Director, LP Corporate Hoffman Estates, IL Sears Holdings Corp
Director of Loss Prevention CVS Caremark Lumberton, NJ CVS Caremark
Sr Mgr of Global Security YUM! Brands Louisville, KY YUM! Brands
Director of LP - East Zone Express Miami, FL Express

National Account Mgr

Confidential

Northeast

Downing & Downing

Dir of Loss Prevention

Confidential

Philadelphia, PA

Downing & Downing

Dir of Loss Prevention

Confidential

Central Midwest

Downing & Downing

National Acct Sales Mgr

Confidential

Chicago, IL

Downing & Downing

 

 

Today's Daily Job Postings from the Net - Appearing Today Only
 

Job Opening

Company

Location

Origination

LP Manager Sears Pembroke Pines, FL Sears Holdings Corp
AP Manager Home Depot Lake Park, FL Home Depot
Regional AP Manager Walmart Lexington, SC Wal-Mart
AP Manager Sam's Club Des Plaines, IL Wal-Mart
AP Manager In Training Walmart Beatrice, NE Wal-Mart
AP Manager In Training Walmart Millington, TN Wal-Mart
AP Manager In Training Walmart Highlands Ranch, CO Wal-Mart
AP Manager In Training Walmart Hallettsville, TX Wal-Mart
AP Manager In Training Walmart Hodgkins, IL Wal-Mart
AP Manager In Training Walmart Buckeye, AZ Wal-Mart
AP Manager In Training Walmart Chicago, IL Wal-Mart
AP Manager In Training Walmart Louisburg, NC Wal-Mart
AP Manager In Training Walmart Morris, IL Wal-Mart
AP Manager In Training Walmart West Jordan, UT Wal-Mart
Dept Mgr Store LP & Safety Lowe's Oakland Park, FL Lowe's
Dept Mgr Store LP & Safety Lowe's Strongsville, OH Lowe's
Dept Mgr Store LP & Safety Lowe's Clinton, MD Lowe's
LP Manager Macy's Brooklyn, NY Macy's
LP and EHS Manager Wholesale Sports Lethbridge, AB, Canada Workopolis
LP and EHS Manager Wholesale Sports Saskatoon, SK, Canada Workopolis
       

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Art Capone was named Director of Loss Prevention for Shoppers World SW Group.
Josh Murray was promoted to Manager, Corporate Security & Loss Prevention for Canadian Tire.
Carlos Lopez Araujo was named to Sub-Director of Loss Prevention Mexico for HEB.
Todd Vale was named Area LP Manager for Ross Stores/dd's Discounts.
Michael Robinson was named Area LP Manager for Family Dollar.
Jason Conway was named Asset Protection District Manager for Rite Aid Corporation.
Laquita Waligorski was named Regional LP Manager for Dollar General.
 

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90 Days to Great Leadership
There's a possibility that you can work towards becoming a great leader in only 90 days? We know that it takes work, dedication and constant learning and using leadership skills every day to perfect being a leader, but follow these steps to become a great leader in only three months. It all starts with analyzing your relationships in the first week. (Find your leadership style)

3 Things You Don't Really Need to Be a Great Leader  What you think you need may not be the best for the company. If you are still possessing these three "good-needs-gone-bad" qualities, it may be time for a change. Don't let these needs become your downfall. (You can't be everywhere, so be where you're needed)

 

Do you have what it takes to be a good leader?  This checklist highlights some of the characteristics of effective leadership, how do you do in these areas of leadership? Use this checklist to see if you are being an effective leader or how to better your leadership skills so you can become an effective leader. (Can you communicate your vision?)

How to Dispel Distrust at Work
Trust building is vital, especially since it's so easy to create a bubble of distrust. Our brains take .07 seconds to move to 'threat-based interpretations' according to neuroscientist, Mitzi Lázló, so how can we switch them to trust mode? (Build relationships, not resistance)

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Transitioning to a new position, a new job, a new market is a great opportunity to reinvent yourself and your brand so to speak. It gives you the perfect chance to look at yourself and say how can I improve and be truly what I want to be. It erases your blackboard and allows you the chance to write something new, something you've always wanted to be. A move, often times referred to as a geographical cure, can be just the medicine to help start a new you.

Just a thought,
Gus Downing

Gus Downing

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