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 June 5, 2014

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News Brief - Sponsored by WG Security Products



Kevin Gollner, CFI was promoted to Vice President & Chief Compliance Officer for Rush Enterprises.
Kevin joined Rush Enterprises in January of 2013 in the role of Director of Asset Protection. Previous to joining Rush Enterprises Kevin served as the Director of Asset Protection for Advanced Auto Parts. Kevin holds a Bachelor’s degree from Youngstown State University, a MBA from Ashford University and a certification in executive leadership from the University of Notre Dame. Congratulations Kevin!
Tom Stein, CFI was named Director of Risk Management and Loss Prevention for Areas USA, Inc.  Tom was previously the President of Asset Protection Services for over four years before taking this new position. His experience in the loss prevention industry comes from his director and managerial level leadership positions at such retailers as Ollie's Bargain Outlet where he was the Senior Director of AP and Risk Management, HMSHost where he was the Senior Director, Loss Prevention, Circuit City as their Regional Loss Prevention Manager and at Hechinger Stores Co. as the Corporate Manager, Investigations. Congratulations Tom!


Target LP Officer Finds Loaded Gun in Toy Aisle in Myrtle Beach Store - Pressure Mounts on Target to Ban Firearms  Michael Bloomberg-backed Moms Demand Action for Gun Sense in America has launched a campaign asking Target to ban the open carrying of guns in its stores just as news emerges out of South Carolina adding urgency to their mission. A loss prevention officer found a real, loaded gun in the toy aisle of a Myrtle Beach branch of Target last Friday night. The gun was in plain view on top of a superhero Playskool toy box when the LP officer found it; he thought it was a toy. He realized it was real after seeing it was loaded with live ammo. The fact that it was found in an aisle geared toward children makes some shoppers feel this was no accident. (Source forbes.com) (Source wmbfnews.com)

Burlington Coat Factory Expands Deployment of Corrective Education Company's Restorative Justice Education Program  Corrective Education Company (CEC) announced that Burlington Coat Factory will be expanding the deployment of its restorative justice education program to more of its locations. Burlington Coat Factory initially launched the program in four of its high risk locations in January of 2014. Results from the initial pilot program showed significant decreases in both apprehension processing time and repeat offenders in stores. “This is a program that is a win-win for everybody. The Retailer, Law Enforcement and the Offender,” stated James Connelly, Senior Vice President of Asset Protection for Burlington Stores. “I see no reason not to utilize CEC as part of any retailer’s Loss Prevention program.” (Source correctiveeducation.com)

0.03% increase in online fraud prevention spend returns a dramatic 8% drop in credit card fraud  Fraudulent use of stolen credit cards, the biggest area of online loss, is down by 8% since last year, a leading industry survey has revealed. The results of the survey have shown online fraud prevention spend has increased from 0.3% of sales in 2012 and 0.4% in 2013, to 0.43% this year. As a result there has been a major decrease in shrink in online credit card fraud from 51% in 2013 to 43% in 2014. This is a decrease of 8% from last year’s figure. This link between increased spend and reduced online credit card fraud shows just how the industry is recognising the importance of online fraud prevention. Don Bush from Kount, the UK Retail Fraud Survey sponsor stresses the growing importance of online fraud prevention: “Ecommerce grew a healthy 18% in 2013, cybercrime grew at about 23% in the same period which greatly emphasizes the need for a robust online loss prevention strategy.” Coming soon: The US Retail Fraud Survey 2014. If you’d like to have the opportunity to take part, contact the Survey Director at lynseypage@retail-knowledge.com  (Source retailfraud.com)

The Retail Equation Chief Data Scientist David Speights to Present at 25th Annual ACFE Global Fraud Conference  David Speights, Ph.D., chief data scientist for The Retail Equation, the industry leader in retail transaction optimization solutions, will present at the 25th Annual ACFE Global Fraud Conference on June 16 at 1:40 p.m. CT in San Antonio, Texas. In the session titled “Impact of Big Data Tools on Fraud Identification and Prevention in Retail Transactions,” Speights will discuss the growing role big data and statistics play in a retailer’s approach to loss prevention issues and solutions. According to the recently published ACFE 2014 Global Fraud Study, survey participants estimated the typical organization loses 5 percent of revenues each year to fraud. If applied to the 2013 estimated Gross World Product, this translates to a potential projected global fraud loss of nearly $3.7 trillion. (Source theretailequation.com)

Verint delivers broad strength across many areas in Q1 results
Dan Bodner, CEO and President stated, "We are pleased with our first quarter non-GAAP revenue of $269 million which drove strong cash flow and earnings. Our financial results and business activity for the first quarter have made us more optimistic about the year, and we are raising our annual guidance. During Q1, we experienced broad strength across many areas. Customer reaction to our combination with Kana has been very positive. Our Enterprise Intelligence segment achieved year-over-year revenue growth of 47% including Kana’s results, and 11% excluding Kana's results. Our Communications and Cyber Intelligence segment achieved 21% year-over-year revenue growth. Our focus on actionable intelligence combined with our broad portfolio, position us well for long-term growth.” (Source businesswire.com)

Have We Lost Trust In E-Commerce Sites? Nearly A Quarter Of Americans Stopped Shopping Online 

Toys “R” Us distribution center to cease operations in Youngstown, OH

Hershey’s Las Vegas flagship offers immersive retail experience 

Five Below to enter Houston with eight stores

Cabela’s announces plans for three new stores; Huntsville, Alabama; Oklahoma City, Oklahoma; and Woodbury, New York

Quarterly Same Store Sales Report

Rite Aid up 3.5%
Ascena Retail Group Q3 up 1%
 

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2014
MO. # Cases $ Amount
Jan 91 $28,694,545
Feb 78 $62,949,449
Mar 76 $24,748,992
Apr 87 $25,056,828
May 95 $205,646,464
     
Total 522 $347,096,278
 






 



 


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"Live in
Ft. Lauderdale"
at the NRF show

Th., June 12
Room 222 & 223
11:30am - 6pm


Click here for the
shoot schedule.


Watch Keith White, SVP LP for The Gap, as he discusses the state of retail LP in this in depth interview.

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Month

# of reports

Jan 401
Feb 332
March 329
April 365
May 345
   
Total 1,427

 


 

















 












 

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MO. 2013 2014 %ñò
       
Jan 385 374 2.8%ò
Feb 310 313 .95%ñ
Mar 294 301 2.3%ñ
Apr 377 330 12.5 ò
May 385 303 21% ò
       
Total 1,751 1,621 7.4%ò
 


 

 




 

The Library of Loss Prevention - Search data now...

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here
 

"Live in Ft. Lauderdale" 2014 Sponsors

 

The Shoot

Information Today for Tomorrow's Leaders

Solution Providers & Sponsors
The Teams Supporting the LP efforts

Thursday, June 12th - 11:30 am to 1 pm

11:30am
Nutech National, Greg DeTardo, President, and Tony Mancino, National Account Manager

The nation’s largest alarm servicing network

11:50am
Axis Communications, Hedgie Bartol, LPQ, Business Development Manager, Retail

Intelligent security solutions from the world leader

12:10pm
Protection 1: Bob Dale, Sr VP Sales and Rex Gillette, VP National Accounts Retail


Award Winning Security Solutions for Business

12:30pm
Bass Security, Paul Fischer, Vice President Sales & Marketing


North America’s only one-touch solution for Loss Prevention

12:45pm
WG Security Products, Ed Wolfe, VP Business Development Manager, Graham Handyside, EVP Worldwide Operations

The Innovators in EAS-RFID-CCTV A Solution For Every Store













National Retail Federation Leader's Shooting Schedule
The Leaders – Impacting the LP Industry

Thursday, June 12th - 1 pm to 6 pm

 


1:05pm
Vicki Cantrell,
SVP Communities and Executive Director Shop.org at NRF
and

Robert Moraca, Vice President Loss Prevention NRF

The NRF’s senior leadership supporting
the LP industry
The History – The Impact – The Meaning &
the New VP of LP

1:20pm
Steve Ippolito, Dir of LP at Talbots, Chair NRF LP Content Planning Committee

Planning Content for the LP industry’s biggest event. A team effort, reflecting the direction & needs of the LP industry.

1:40pm
Melissa Mitchell, CFI, Dir of LP and Inventory Control, LifeWay Christian Stores, Chair, NRF LP Awards & Recognition Committee

Recognizing Achievement and Superior Performance

2:00pm
Dan Doyle, Chief Human Resource Officer at Beall’s, Inc.

Leadership & Development Series
His story, advice, and vision of tomorrow’s successful LP executive profile

2:30pm
Joan Manson, Vice President of Loss Prevention, Benefits, Payroll & Legal for The Container Store and Chair of the NRF’s Women in Loss Prevention Caucus

The NRF’s Women in Loss Prevention Caucus Committee Efforts

2:50pm
Keith White, Co-Founder and former President of the IOBSE and currently the SVP Loss Prevention at Gap Inc., and NRF LP Advisory Council and Chairperson of the Diversity Committee
and   
Will Baker, Sr. Director, Loss Prevention for Ross Stores and President of the International Organization of Black Security Executives (IOBSE)

Developing Future Leaders for Tomorrow's Challenges

3:15pm
Dan Faketty, VP Asset Protection at Bi-Lo Holdings and chair of the NRF’s Education Committee,
and
Bob Hanson, Loss Prevention Coordinator and Associate Professor at Northern Michigan University and committee member of the NRF’s Education Committee representing academia

Leading the way with higher education –
Northern Michigan University
A long-term partner adding value to the industry
 


3:40pm

Jeff Fulmer, VP of Loss Prevention, Barnes & Noble and Chair of the NRF’s Legislative Committee,
and
Jon Gold, VP, Supply Chain & Customs Policy at the NRF


The NRF’s LP Legislative Committee,
a National Update
 

4:00pm
Rich Mellor, Senior Advisor, Asset Protection at the NRF

Preparing-Training-Responding to the Active Shooter


4:20pm
Tom Litchford, VP, Retail Technologies at the NRF

 

Cyber Security’s Increasing Impact on Retail & The Role of Loss Prevention

4:40pm
Organized Retail Crime Roundtable –


Denny Dansak, Sr. Corporate Manager, ORC, The Kroger Co.

Nelson Harrah, Director of ORC at Gap Inc.

Tony Sheppard, LPC, National Manager, Organized Retail Crime Unit, CVS/Caremark
Debra Lussier, Senior Manager, Central Investigations Team, The Home Depot

A National Update – Building Partnerships with Public Law Enforcement
The Increasing ORC Associations –
Will there ever be a National effort?
 

5:10pm
ORC’s Public Partnership – Moderated by Joe LaRocca

Joe LaRocca, RetaiLPartners
Bill Williams, Captain III and Commanding Officers, Commercial Crimes Division LAPD and LAAORCA Law Enforcement Co-Chair
Joe Hopkins, Detective III, Commercial Crime Division, LAPD
and
Jim Ostojic, Sergeant, Polk County Sheriff’s Office
 

The Importance of the Public Private Partnership and It’s Impact
 

5:30pm
Stan Welch, VP of Loss Prevention, JCPenney


Leadership & Development Series
Managing the Change Process - The Value
of Trade Associations

 

"Live in Ft. Lauderdale" 2014 Sponsors

For sponsorship opportunities contact Gus Downing

 

 


 
Fencing Operation Busted: Seven Roanoke store owners to be indicted  Seven Roanoke store owners will be indicted for buying stolen goods and reselling them. The following stores involved are Pure Station, K&H Grocery, Toni's Grocery, Community Grocery, P&N Market, Triangle Market, and M&S Stop Mart. This is part of a year long investigation. Investigators say a group of shoplifters stole items from stores then resold the products to the seven stores listed above. According to investigators, that money was used to buy drugs. Meanwhile, the businesses owners who bought the stolen items then resold them. (Source wsls.com)

Multi-State Retail Theft Crime Ring Bust in Marion County, Florida  Two men arrested for stealing a couple hundred dollars of toiletries from a CVS in Marion County opened up an investigation to a multi-state retail theft crime ring. Willie Willis and Charlie Pitts are thought to be low level players involved in stealing thousands of dollars of household and personal hygiene items and then re-selling them for a lower price. Both men told detectives they have traveled around Central and North Central Florida and parts of South Georgia committing this kind of retail theft. The sheriff's office is currently working with area stores to prevent this crime ring from succeeding.  (Source wcjb.com)

Baltimore Man sentenced to 4 years/$210,000 in shoplifting-gift card conspiracy A Baltimore man has been sentenced to more than four years in prison for his role in a shoplifting scam in which stolen goods were returned to stores for gift cards. Forty-seven-year-old Mark Brunelle was also ordered to pay more than $210,000 in restitution at sentencing Wednesday in federal court in Baltimore. According to his plea agreement, Brunelle and others stole merchandise from large retail stores in central Maryland, then returned the stolen items for store gift cards. (Source washingtonpost.com)

Saginaw County Sheriff driving Honda Element 'taken from a theft ring'  It may not be as racy as the Ford Mustang or as classy as the Lincoln Town Car that Saginaw County Sheriff William Federspiel drove on duty in the past. But the sheriff's new ride has one thing in common with his former vehicles. The Honda Element, dubbed "the toaster" by Federspiel and others at the department, has the words "Taken from a theft ring" displayed on both sides of the vehicle, along with gold Saginaw County Sheriff logos on top of black paint. (Source mlive.com)

N.H. Retail Association offers info on organized retail crime; an updated compilation of N.H. statutes relating to organized theft

Fayette County woman sent to prison for retail thefts in Lebanon County, PA

Smelterville, ID Police chase down shoplifters, accused of stealing over $1000 of merchandise from Walmart
 
Do you have an ORC case to share? Publishing it educates the LP & retail community
which might fuel even more jobs and funding.
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Security Resources

Your External Business Partners Series

Joe Malone, co-owner of Security Resources, tells us how his company has grown from a small business in Philadelphia to a national security firm specializing in security guard and investigative solutions throughout North America. Licensed and registered in all 50 states, Security Resources utilizes a partner network of over 700 security companies to address the ever-changing needs of retailers. In this interview, Joe talks about their industry-leading process.
 

Episode Sponsored By:


 

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Criminals seeking more buyers with all-in-one malware
Security researchers have discovered multipurpose malware capable of stealing payment card numbers from electronic cash registers and data entered in Web forms through a browser. The piece of Soraya, the malware, that could be used in attacking retailers' electronic cash registers, called point-of-sale (POS) systems, scrapes debit- and credit-card numbers from memory after cardholders swipe their cards at the register. The technique is similar to what was used in the Target breach that led to the theft of 10s of millions of payment card numbers during last year's holiday shopping season. Soraya is not related to the Target malware. A twist in Soraya's memory scraping is its use of the Luhn algorithm, a formula used to determine which numbers collected are valid payment card numbers. (Source csoonline.com)

Hackers Aim Phishing Attacks At New Retail Brands
As big companies like eBay and Target bolster their defenses following attacks from hackers, experts say that cybercriminals are also targeting other e-commerce and retail firms that could be vulnerable to phishing attacks intended to steal credit-card and other personal data. APWG's "Global Phishing Survey" study says that in the second half of last year, 324 of the 681 retailers and brands hit by phishing attacks had not been targets in the first half. The victims of phishing attacks tracked by APWG in the second half of 2013 included U.S. firms as well as Chinese and other foreign companies. Taobao, Alibaba's e-commerce unit, was the second-most targeted institution. EBay's PayPal payments unit was the most targeted. Other U.S. targets included Home Depot, jeweler Tiffany and Hertz Global Holdings' Hertz Rent-a-Car. (Source investors.com)

Canadian retailers looking to ramp up online
 

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zellman Fraudnet

Be sure to attend Stuart Levine's NRF LP Session, "EMV Impact and an Omni channel Approach to Reducing Fraud" on Wednesday June 11, 11:30-12:30pm in room 304-305

 
 

 

NeWave Sensor Solutions and Cam Connections Partner to Release New Wireless Smart Shelf at NRF LP Show

Visit Cam Connections' Booth #1301 on June 11 and 12

Plain City (Columbus), Ohio - June 2, 2014 – NeWave Sensor Solutions, LLC today announced it is partnering with Cam Connections, Inc. to demonstrate its new Smart Shelf system at the NRF Loss Prevention Expo on June 11 and 12th at the Greater Fort Lauderdale/Broward County Convention Center. Cam Connections will be exhibiting in Booth 1301.

The NeWave Smart Shelf is a unique and patented “no tags required” on-shelf inventory control system that utilizes the revolutionary Wave RFID antenna to provide precisely accurate, real-time automatic monitoring and notification of on shelf merchandise availability with as little as a smart phone. Out of Stock and low stock conditions can also be immediately detected and corrected to accelerate sales and improve customer satisfaction. Based on criteria set by the retailer for low inventory limits, the Smart Shelf software signals an alert that can be sent to store managers, local and regional loss prevention personnel or anyone who needs to be notified of theft or low inventory availability. Potential Organized Retail Crime (ORC) incidents are alerted at the shelf rather than the front door, avoiding associate confrontations. The Smart Shelf has been well proven in the real-world and installation is presently being expanded in food, drug and mass merchandiser stores.

Robert Bull, Cam Connections President expressed: “We are excited about working with NeWave and their Smart Shelf technology. This is the first “No tags required “solution that is ideal for continuously monitoring merchandise availability in real-time. Working with NeWave expands our product offering into RFID."

Joe Ryan, CEO of NeWave stated: "We developed the Smart Shelf system to assist retailers in combating organized retail theft and out of stock shelf conditions. These are two critical problems that represent billions of annual dollar losses for retailers. Retailers and consumer goods manufacturers have never before had immediate access to the on shelf item level inventory movement our solution can provide. Smart Shelf also provides detailed product selection data at the shelf that was never available in the past. The efficiencies gained have proven to be enormous. We are very excited to be partnering with Cam Connections to demonstrate our unique Smart Shelf capability.”

Read more here.
 

 

 

3 RCMP Officers killed, 2 injured as a manhunt continues for a shooter in New Brunswick, Canada  A manhunt is underway after a gunman fatally shot three RCMP officers and injured two others in Moncton, N.B. Police officers walk around a strip mall urging merchants to shutdown their stores in Moncton, N.B on Wednesday June 4, 2014. The RCMP in New Brunswick says an undisclosed number of people have been shot and a manhunt is underway in the north end of Moncton for a man armed with guns. Police are looking for a 24-year-old Moncton man, Justin Bourque. Police tweeted a photo of the suspect dressed in military camouflage and carrying guns. (Source canada.com)

Harris Co, TX Deputy shoots Family Dollar robbery suspect  A man was in critical condition Thursday morning after a Harris County Sheriff's deputy shot him as he left the Family Dollar store he attempted to rob. The Harris County Sheriff's Department said it would conduct an investigation after a deputy opened fire on a suspect Wednesday night in North Harris County. The shooting happened after the suspect robbed a Family Dollar store on Kuykendahl Road near Ella Boulevard. The Family Dollar store was also robbed May 19. (Source click2houston.com)


Police seek suspect in Rocky Mount, NC Walmart robbery  Rocky Mount police are looking for a man caught on surveillance video leaving a local Walmart after robbing it Wednesday afternoon. Investigators say the man entered the store, at 1511 Bevenue Road, around 1:50 p.m. and robbed a clerk before taking off. Police said he might be involved in other Walmart robberies in Wake County over the past month. (Source wral.com)

Judge orders Crystal Lake, IL man to 25 years for CVS robbery

Police in Georgia Use Hidden GPS Unit To Track Stolen Toy

Columbus, GA Store owner tied to fenced goods charged with commercial gambling

Man charged in Family Dollar murder, robbery to be sentenced today in Milwaukee




Country Convenience – Marinette, WI – Burglary – suspect waives prelim
Dollar General – Jackson, TN – Armed Robbery
Jack’s Carry Out – Cincinnati, OH – Shooting
Kicks 66 – Indianapolis, IN - Shooting/ Armed Robbery – clerk in critical condition
Mac’s – Brantford, ON, CN – Armed Robbery
Nisa’s Variety – Wallingford, CT – Armed Robbery – suspect arrested
Rocky Mt. Archery – Butte, MT - Burglary – smashed through wall
Safeway – Hollister, CA- Burglary – suspect charged
Sunoco – Newberry Twp, PA – Smash and Grab – Suspect arrested
Tesoro – Wahpeton, ND – Armed Robbery
Walgreens – Plattsburgh, NY - Robbery – suspect arrested
7- Eleven – Clinton Twp, MI – Armed Robbery

 
 
Vendor Spotlight
 


 

 


Job Opening


Company


Location


Origination
 

Director Digital LP Nike Portland, OR Nike
Director of AP Macy's Cheshire, CT Macy's
Director of Loss Prevention Belk Birmingham, AL Belk
VP of Loss Prevention Dunkin Donuts Canton, MA Dunkin Donuts
Central Investigator - ORC Home Depot Elmont, NY Home Depot
Business Continuity Mgr Bi-Lo Holdings Jacksonville, FL Bi-Lo Holdings

National Account Mgr

Confidential

Northeast

Downing & Downing

Dir of Loss Prevention

Confidential

Philadelphia, PA

Downing & Downing

Regional LP Manager Confidential San Francisco, CA Downing & Downing

Limited Time Only - Post Your Multi-Unit LP jobs for FREE - Learn More Here
 

 

Today's Daily Job Postings from the Net - Appearing Today Only
View our Internet Jobs Archives here
 

Job Opening

Company

Location

Origination

AP Manager in Training Walmart Oberlin, OH Walmart
AP Manager in Training Walmart Lawton, OK Walmart
AP Manager in Training Walmart Sterling, CO Walmart
AP Manager in Training Walmart Tampa, FL Walmart
Multi Unit LP Manager Kmart Greenville, SC Sears Holdings Corp
LP Manager Sears Tucson, AZ Sears Holdings Corp
LP Manager Sears Fairfax, VA Sears Holdings Corp
LP Manager Sears Rockaway, NJ Sears Holdings Corp
LP Manager Kmart Annandale, VA Sears Holdings Corp
Dept Mgr LP & Safety Lowe's Avon, IN Lowe's
LP Specialist Lowe's Dedham, MA Lowe's
LP & Safety Spec Lowe's Smyrna, TX Lowe's
Store AP Manager Home Depot San Rafael, CA Home Depot
AP Manager Home Depot Boston, MA Home Depot
Safety & Security Team Lead IKEA San Francisco, CA IKEA
Home Office LP Sr Specialist JC Penney Plano, TX JC Penney
       
 



 

Kevin Gollner, CFI was promoted to Vice President & Chief Compliance Officer for Rush Enterprises.
Tom Stein, CFI was named Director of Risk Management and Loss Prevention for Areas USA, Inc.
Sean Balducci was named Regional Loss Prevention Manager for CVS Caremark Corporation.
Paul Votto was named Regional Asset Protection Investigator - NorthEast for Regis Corp.
Joaquin Farrell was named Regional Loss Prevention Manager for Gap Inc.
 

Post Your New Job or Promotion! Click Here


 

The 5 Questions that Successful People Routinely Ask Themselves  While the definition of success is different for everyone, there is one thing successful people have in common and that is to be better than the previous day. Forward momentum is key, and asking yourself the big questions can guide you. Here are some questions you want to ask yourself. (In the right niche?)

The Simplest Way to Build Trust
When talking with someone, it's hard to know what is motivating them. Whether trying to make a negotiation or maybe hiring a potential candidate, you need to build trust with people you interact with and the most effective way to do that is to find the link that connects you and him or her. (Perception of similarity)

 

Four Easy Ways to Increase Morale
Morale does more than just make employees happy. Research shows that employees who are engaged accomplish a lot more at work than those who don't like their job. Want your employees to stay productive and happy in the workplace? Here are some tips and advice that is worth listening to. (Put employees first)

How Venting Influences Self-Improvement -- 4 Strategies for Success  Venting is a powerful influencer. It has the power to hold you back from what you want to accomplish and especially from reaching success. Venting your problems to someone else won't help your case, it will only make your problems seem bigger. Instead, use these tips. (Take action)

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Education is a broad term usually defined by an individual as a singular focus with an end result that oftentimes stagnates the brain and limits horizons. Reaching milestones is incredibly important, but keeping your curiosity and wonderment is the key to reaching beyond. No singular degree or certification will bring you the success – it merely opens the door to more learning and the realization that if you don't know something, you go find someone who does and learn it from them.

Just a Thought,
Gus Downing

Gus Downing

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