Leadership & Development Series:
Chief Human Resources Officer, Beall's, Inc.
His story, advice and vision of
tomorrow's successful LP executive profile
Newly inducted into the NRF's honorary
"Ring of Excellence,"
Chief Human Resources Officer at Beall's Inc., provides his vision of leadership
as a 25+ year veteran of the LP industry. Describing loss prevention, at its
core, as a "people business," Dan talks about the difference between passion and
emotion and how maintaining an even keel helps one navigate the unpredictable
nature of the retail business.
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Why Same-Day Delivery Is Imperative in E-Commerce
According to a news piece from the Wall Street Journal, Amazon (AMZN) won't
charge an extra fee of $5.99 for same-day delivery service to its prime members.
The idea is to kill two birds with one stone with this new offer. Amazon Prime
is a membership program that costs $99 per year. By using this program, Amazon's
customers get free shipping on the goods they order from Amazon. The free
same-day delivery service will help counter the challenge Amazon faces from
upcoming startups who operate with a local team of workers and brick-and-mortar
retailers who have an additional advantage, which is instant delivery. Amazon
hopes that this new offer would also prompt customers to buy Amazon's prime
membership and then stay with Amazon for longer once enrolled. Thus, Amazon
would benefit in two different ways with this offer. According to a report from
Business Insider's BI Intelligence research service, the US same-day delivery
market could grow from $0.10 billion in 2014 to $4.03 billion in 2018 at a CAGR
(compound annual growth rate) of 150%.
8 Ways Mobile Is Reinventing the Point of Sale
The traditional cash register is making way for new technology based on tablets,
smartphones and other, sleeker devices. These products open up a range of new
capabilities for the retailer and the consumer.
Security - Years ago, products like PayByTouch tried to bring fingerprint
authentication into the shopping process, but these deployments met with limited
success. Today, however, the fingerprint reader built into Apple's iPhones is a
key element of making payments through Apple's mobile wallet. Fingerprint
authentication is also coming to Google's Android Pay.
On/Off Switch for Cards - Consumers now have more control over when and
how their cards can be used, with the goal of reducing stolen-card fraud at the
point of sale. Companies like Discover and BBVA let shoppers deactivate their
cards completely when those cards are lost or stolen, and also set other
restrictions on which types of purchases can be made.
Easier Gift Card Reloads - Prior to launching its mobile app, Starbucks
used to handle card reloads at the register. This doubled the time it took each
customer to pay, requiring one transaction to load the card and a second to
debit it for the purchase. Its mobile app gave patrons the option of checking
their balances and reloading their card accounts while waiting in line.
Mobile Pay-at-the-Table - Restaurants such as Olive Garden are getting
more comfortable with putting tablets at the table (the Florida-based Italian
restaurant chain expects to have tablets at all 800 of its locations by the end
of this year). Patrons can review their bill and pay through the tablet, which
lights up to tell the waiter that the table has paid.
View the other four ways
"Fraud is not a person - it is a dynamic grouping of statistics
that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent
"Operation T-bone" - Fencing Operations Funneling money to Yemen - Steaks
shoplifted leads to 11 stores raided & 242 arrest warrants issued for massive
food stamp fraud in Alabama - Funding terrorism? A couple of steaks
shoplifted at a Gardendale Walmart three months ago led to the biggest food
stamp fraud investigation in Jefferson County's history, and launched 11
simultaneous raids at convenience stores countywide. Led by the Jefferson
County District Attorney's Office, teams of law enforcement officers. The
officers and agents were armed with 242 arrest warrants and plans to arrest
17 suspects. |
The massive probe, dubbed Operation T-bone, targeted those they say have
been cheating the food stamp system to the tune of hundreds of thousands of
dollars and sending at least some of the profits via wire transfer to Yemen.
The investigation began in February when Gardendale police arrested a man for
shoplifting steaks and some other items at Walmart in that city. When they
interviewed the suspect, he said he was boosting the items to give to two
convenience stores, and he named the stores, authorities said.
Investigators contacted Walmart's Global Investigations Unit in an effort
to let them know they would like to attempt to sell property represented to be
stolen to those stores, but when they told Walmart the nature of their probe,
they learned the conglomerate was already investigating those two convenience
stores for EBT fraud. Simply put, they learned, the store owners and
managers were using EBT cards that did not belong to them to buy goods in bulk
to sell at their stores. ..."
This is huge for us,'' Jefferson County District Attorney Brandon Falls told
AL.com. The defendants are accused of buying the government-issued debit
cards from those who legally qualified to have them, and then using them to
purchase bulk food products to stock their store shelves. The pervasive scheme
cheated the food stamp system out of hundreds of thousands of dollars,
authorities said. The 19 people arrested were charged with public assistance
fraud, fraudulent use of a credit card and theft of property. nydailynews.com
"Operation Midnight Run" - $1.5M Theft Ring Involving Beer, Tires, Auto Parts,
And Beauty Products Busted An organized cargo theft ring spanning New
York, New Jersey and Pennsylvania stole $1.5 million in tractor-trailer
trucks containing goods including auto parts, face lotions, Guinness and
mozzarella cheese and then sold them, state authorities said Friday.
From June 2012 to April of this year, a dozen men conspired to build a network
of illicit warehouses and stockrooms filled with stolen goods, driving away with
nine trucks and making two purchases of additional products, the state Attorney
General's Office said.
The defendants who allegedly stole and fenced the cargo operated the theft
ring in New Jersey, New York and Pennsylvania. Twelve men have been indicted
on charges they conspired in a $1.5 million series of thefts involving
tractor-trailers loaded with clothing, beauty products, auto parts, beer and
other cargo, N.J. Acting Attorney General John J. Hoffman announced Friday.
The defendants who allegedly stole and fenced the cargo operated the theft ring
in New Jersey, New York and Pennsylvania, according to a release from the
Attorney General's Office. The 12 members of the cargo theft ring allegedly
worked together in various combinations to steal tractor-trailers containing
cargo from New Jersey, New York and Pennsylvania, according to the release.
The ring allegedly rented space at a furniture store in Hillside, which
authorities said contained fish oil supplements, Bell bicycle parts, bedding and
juices, all from trucks that had been stolen from different locations.
Manus owned warehouse on Midland Avenue in Saddle Brook, N.J. where
Corning catalytic converters - stolen on June 20, 2012 and worth more than
$120,000 - were recovered. Manus allegedly fenced goods stolen by the ring,
buying them himself or finding a buyer, according to the release. At that
warehouse, investigators also recovered pallets of beer - including a large
amount of Guinness stout - worth more than $23,000, which allegedly were stolen
by the theft ring in Easton on June 22, 2012.
The Thursday indictment stems from "Operation Midnight Run," a long-term
investigation by the State Police Interstate Theft North Unit, the New Jersey
Division of Criminal Justice Specialized Crimes Bureau and the U.S. Department
of Homeland Security Border Enforcement Security Task Force.
● The stolen cargo ran the gamut from $120,000 worth of catalytic converters,
$165,000 worth of Moroccanoil hair and body products, $152,000 worth of GNC fish
oil capsules, $65,000 worth of bedding, more than $77,000 worth of Bell bicycle
parts, more than $9,000 worth of Little Hug juices stolen in Passaic, $201,000
worth of clothing, $143,000 worth of Niva skin lotion, $151,000 of Goodyear
"We allege that this ring was stealing hundreds of thousands of dollars in
cargo and transporting it through New Jersey on a regular basis so that they
could fence the stolen products and reap major profits."
ORC Gang member in Saratoga County, N.Y., gets 55 months in fed. prison -
$671,183.25 in ORC thefts from Buffalo retailers A 35-year-old
Saratoga County man was ordered by U.S. District Judge Richard J. Arcara Friday
to serve a 55-month federal prison term and make $671,183.25 in restitution
to Buffalo-area retail chains for his role in an organized shoplifting gang
that stole hundreds of thousands of dollars in merchandise. Terry Stewart, of
the village of Stillwater, was convicted of engaging in a racketeering
conspiracy for his role in the gang that shoplifted merchandise from Walmart,
Sears, Home Depot, JoAnn Fabrics, Tops and Wegmans stores throughout the
Buffalo area. The shoplifters then sold the goods for 25 cents on the dollar
to Rico Vendetti of Rochester, who, in turn, sold them on eBay, mainly to
out-of-state customers, according to Assistant U.S. Attorney Anthony M. Bruce.
Vendetti is jailed and awaiting sentencing on his felony murder conviction
for the death of Homer Marciniak, 78, during a home invasion at Marciniak's
Medina home in July 2010, the prosecutors said. Among the items sold on eBay by
Vendetti for Stewart and other gang members were breast pumps, whitening strips,
cross stitch and needlepoint kits, electric toothbrushes, thumb drives, pet
supplements, razors and tool sets, prosecutors said.
Serial refunders busted at Secaucus Walmart store - outstanding warrants in 6
other locations Temujin Washington, 48, and Sandy R. Allen, 50, were
stopped at 4:48 p.m. after trying to return a Slingbox valued at $149 for store
credit. Knowing that the item -- a TV streaming device -- was never purchased at
the store, Washington and Allen were both charged with theft by deception.
According to police, Washington had four outstanding warrants in four separate
locations: Clifton for $1,131, Passaic for $372, Totowa for $230 and Woodland
Park for $199. Police also said that Allen had two additional outstanding
warrants out of Wayne and Paramus totaling $1,641 between the two. nj.com
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Security guard at facility pleads guilty to aiding Kentucky bourbon employee
theft ring operating for 7 years Leslie Wright, 34, was indicted in
May on a felony charge of complicity to receiving stolen property valued at more
than $10,000, accused of taking $800 to look the other way while thieves stole
11 stainless steel barrels of spirits from Buffalo Trace Distillery in
Frankfort. Prosecutors say a group of people who knew each other through
softball formed a theft ring that had been stealing whiskey for at least seven
years, making off with liquor from the Buffalo Trace and Wild Turkey
distilleries valued at more than $100,000. Nine other people have been charged
in the conspiracy. Two have agreed to plead guilty and cooperate with
prosecutors. The group relied on workers at the distilleries to aid in their
Applebees Manager Shot and Killed in parking lot in Fayetteville, GA
The search for a killer continues in Fayetteville after the manager of an
Applebee's restaurant was shot to death inside his car in the parking lot
Sunday. As people learned of 27-year-old Gregory Smith's death Sunday night,
they began to stop by the restaurant off North Glynn Street with flowers to
support his family and loved ones. Police told Channel 2's Liz Artz whatever
happened in that parking lot between the gunman and Smith started outside
Smith's red BMW. Police said Smith, the restaurant's night manager, was able to
make it inside his car before he was fatally shot. Detectives told Artz they
found more than one shell casing. Lt. Mike Whitlow said police have confirmed
the shooting happened sometime between 2:58 and 3:15 a.m. Sunday.
Tips sought on shoplifter who hit security guard, fled Gahanna, OH Kohl's
The theft of clothing from a store in Gahanna is the crime of the week in the
Crime Stoppers program. Shortly before 1:30 p.m. on May 7, a woman entered the
Kohl's store at 4865 N. Hamilton Rd. She placed clothes in her cart, then
transferred the items to a tote bag and tried to leave the store. Security
guards tried to stop her. She struck one of the guards and was able to get away.
The merchandise was recovered. Because the woman used force against a guard, the
shoplifting was raised to a criminal charge of robbery. Surveillance images can
be viewed at www.stopcrime.org
IL Man Accused of Stealing $8K in Bras, Panties from Victoria's Secret; hit same
store 5 times An Alsip man faces felony theft charges after
prosecutors say he stole more than $8,000 in Victoria's Secret bras and panties
over the past six weeks from a North Riverside mall. Tyrone M. Jackson, 35,
first struck the Victoria's Secret store in the North Riverside Park Mall on
April 23, when he made off with 25 pairs of panties and 36 bras valued at $2,090
in total. Jackson struck again on April 30, this time stealing 135 pairs of
panties with a retail value of $2,090 from the store, which is at 7501 W. Cermak
Road in North Riverside, court records state. He stole 40 "clothing items"
valued at $1,045 from the store on May 4 before returning May 15 to steal 50
pairs of panties and 15 bras, valued at $1,650, according to court records.
Jackson, who also goes by Tyron and is listed in some court records as 36 years
old, was arrested June 5, the same day he stole another 23 bras worth $1,181.
New Orleans Police investigates rash of Riverbend Armed Robberies
Business owners and employees who work in the Riverbend area are on edge after a
rash of armed robberies there. The most recent happened Sunday morning at a gas
station. According to nearby store employees, a man robbed Walgreens on South
Carrollton Avenue last Saturday. At 6:00 p.m., the man, identified as
26-year-old Earnest Smith, showed up at Sally Beauty Supply with a sawed off
shotgun, demanding cash. Smith made away with cash, "Brazilian" hair pieces,
boxes of flat irons and two cell phones from employees. A few days prior, police
say that Smith was the man responsible for an armed robbery at Subway, where he
took money from the cash drawer, before fleeing in an unknown direction. Just
after 5 a.m. Sunday, someone held up a clerk at gunpoint, at the Chevron gas
Serial Grocery Store Robber in Ohio sentenced to 18 years for Aggravated Robbery
and Kidnapping A man convicted of a series of armed robberies of
grocery stores throughout Ohio has now been convicted and sentenced to 18 years
in prison in Athens County for aggravated robbery and kidnapping. Michael J.
Fette, 48, is currently incarcerated at the Lorain Correction Institution in
Grafton, Ohio, for convictions from Huron, Logan, Champaign and Knox counties.
Rite Aid Associate assaulted during Robbery in Lexington, KY The Rite
Aid on South Broadway was robbed Saturday night, according to Lexington
officers. The suspect shoved an employee to the ground when she confronted him.
It happened around 11:30 Saturday night.
Kohl's employee sentenced for stealing $11,000 in cash from store in Shakopee,
MN A former employee of the Kohl's Department Store in Shakopee
received probation and community service time after pleading guilty to stealing
nearly $11,000 from the store safe. Mary Sue Kremmin, 46, of Northfield pleaded
guilty in Scott County District Court to felony theft. On April 24, Judge Rex
Stacey placed her on five years' probation and ordered her to complete 80 hours
of community service work. Kremmin must also pay $8,656 in restitution to
Kohl's, provide a DNA sample and pay $385 in fines and fees.
SWAT Team, Looking For Shoplifting Suspect, Blows House To Pieces, Refuses To
Pay; Angry homeowner brands cops "thugs" An angry homeowner has
branded the police 'thugs' after a SWAT team demolished his house in a hail of
bullets and grenades during a hunt for a gunman who was holed up inside. Leo
Lech has been left with $250,000 worth of damage to his home in Greenwood,
Colorado, following the 20-hour police shootout. He says he told the chief of
the Greenwood Village Police Department: 'In any civilized nation ... this is
the act of paramilitary thugs,' but he claims that the chief dismissed his
comments. The incident unfolded after police and SWAT officers tried to capture
Robert Jonathan Seacat, 33, when he was allegedly spotted shoplifting in Aurora
on Wednesday. Seacat then opened fire on police when they tried to arrest him a
short time later and ran into a random home on Wednesday afternoon. Seacat began
a 20-hour stand-off with police and was only taken into custody on Thursday
morning. According to police, the SWAT team used chemical agents, flash-bang
grenades and a 'breaching ram.' 'There was one gunman with a handgun and they
chose to turn this house into something that resembles Osama Bin Laden's
compound.' The homeowner had owned the property for two years before giving it
to his son, but it is now falling apart.
Judge in CT throws out shoplifter's $600,000 lawsuit vs. The Home Depot
A judge Thursday threw out a $600,000 lawsuit brought by a local man who claimed
a security guard at the Home Depot in Fairfield used excessive force against him
when the guard stopped him from stealing a pair of skylights from the store.
Pasquale Raffone, 49, who pleaded no contest to the crime and is currently
serving prison time on larceny charges, claimed the guard grabbed and twisted
his arm and then falsely told Fairfield police he had confessed to the theft of
the skylights on May 19, 2012. But Superior Court Judge Michael Kamp found there
was no basis for Raffone's claim.
Londonderry, N.H., police seek thieves behind gift card scam
Four main counterfeit bill manufacturers may slow the flow of fake money in the
Two skimming gang members busted in Santa Barbara - Mike Vartabedian and Hagop
Krikor Soukiassian - Nationality???
Man sought for questioning in $10K Lowe's credit card fraud in Staten Island
Walgreen's Armed Robber Shoved 10-Year-Old Daughter Out of
Car During Chase in Springfield, MA
Three Jack In The Box restaurants were Armed robbed Sunday
in San Diego
Three Walmart Associates arrest for 'theft by deception'
in Augusta, GA; $5-6K in refund fraud
Kitscoty, Alberta, CN Grocery Store Engulfed in Flames
Kay Jewelers in the Hulen Mall, Ft Worth Texas the victim of a $3,699 gold chain
Grab and Run
Kay Jewelers in the Yuba Sutter Mall, Yuba City, CA the victim of a $3,199 gold
chain Grab and Run
Kay Jewelers in the Temple Mall, Temple, Texas was the victim Saturday evening
of a $14,898 Grab and Run
Certified Gas - Glouster, MA - Armed Robbery
Chevron - New Orleans, LA - Armed Robbery
Chevron - Melbourne, FL - Armed Robbery
CVS - Tulsa, OK - Armed Robbery
CVS - South Cobb, GA - Robbery
Dollar General - Dayton, OH - Armed Robbery
Domino's - Pittsburgh, PA - Armed Robbery
Jack In The Box - San Diego, CA - Armed Robbery
Kroger - Savannah, GA - Armed Robbery
Little Millers - Anchorage, AK - Burglary
Market Place - New Castle, DE -Armed Robbery
Mike's Food - New Orleans, LA - Armed Robbery
Paul's Market - Nashville, TN - Armed Robbery/ Clerk shot and killed
Petro Lube - Dodge City, AL - Attempted Murder of 2 clerks
Quick Trip - Calhoun Co, SC - Burglary
Rite Aid - Lexington, KY - Robbery
Sally Beauty - New Orleans - Armed Robbery
San Luis Print - San Luis Obispo, CA - Burglary
Short Stop - Plainville, KS - Armed Robbery/ Clerk shot
Tilly's - Visalia, CA - Armed Robbery
United Dairy Farm - Columbus, OH - Shooting
Walmart - Milford, DE - Armed Robbery/ Theft
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was named Vice President of Asset Protection for Macy's Northwest Region.
Jacob Gillette was promoted to
Director of Loss Prevention Operations for Dick's Sporting Goods.
Jason Shaw, CFI was promoted to
Global Loss Prevention Programs Manager for Nike.
Kyle Davidson, CFI was named Asset
Protection Manager for Target.
Edwin Colon was named Field Safety
Manager for Sears Holdings Corporation.
Jeremiah Villavicencio was named
Senior Asset Protection Specialist for Target.
Carlos Flores was named Loss
Prevention Agent for Gap Inc.
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How to Keep a Talented Team Intact
Having a talented and successful team is more than just finding the right
dynamic of people. Once you find the right kind of talent, it's imperative that
you keep this group of people together. Ego, ambition and finances may cause
some riffs in your team, but here are some ways you can keep them together.
Ten Teamwork Killers, And How to Avoid Them There's a reason that
organizations want people who are able to work well on a team. It is a hard
thing to do, and often leads to failure. Here are some of the biggest causes of
teams to fail and how to avoid them.
No trust, no success
Last week's most popular articles--
7 Phrases that Will Undermine Your Leadership Communication is at the
center of all we do both in our professional and personal lives. Paying
attention to your word choices could make all the difference in how you build
your reputation and your influence as a leader. Here are some phrases you want
to avoid using.
Don't "try", just "do"
Everyday Leadership Starts with 'Hello'
What is your morning routine as soon as you get into the office? Do you go right
to your desk and check your emails? Do you stop and talk to your team members to
see how everyone is doing? As a leader, you have a responsibility to create a
positive connection with your team.
Just say hello
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Competition is a good thing because it's what has
made America so strong. Whether it's competition between companies or between
executives, it has a tendency to bring out the best in most people and in most
organizations. It leads to innovation, invention, growth and it instills a sense
of competition in everything we do that tends to motivate and challenge people
to reach beyond their own self-definitions of what they can do or can't do.
Without it, progress, which is slow to begin with, would be stifled but, with
it, you have inspiration and purpose. The whole key is how you compete in the
open market, whether as a company or as an executive, reflecting professional
standards and a code of ethics is critical even when your competition isn't. The
#1 rule should always be never speak ill of the competition because in actuality
it's more of a reflection of who you are and not who they are.
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