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June 11, 2013 SUBSCRIBE

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Line Blurred between Online-Offline Shopping  
E-commerce is rising in the retail world, with technology turning a wall into a virtual store, and brands creating apps to help with in-store shopping. Consumer behavior regarding e-commerce is vital for companies to have an understanding in how to drive growth. An e-commerce panel talked about the challenges retailers and manufacturers face, and also helped to come up with solutions, and they found that offline shopping is directly related to the kind of in-store shopping experience you create. (Source

Abercrombie & Fitch Launches Anti-Bullying Campaign to Help Regain Positive Image  CEO Mike Jeffries is attempting to clean up the image of popular clothing line Abercrombie & Fitch, by launching an anti-bullying campaign and college scholarship program. A&F will offer college scholarships to those students who led the fight against bullying in their communities, and those who persevered in their academics even while facing bullying themselves. The scholarships will be renewable for high school graduates and will begin with the 2014 class. To help choose those receiving scholarships, the store is getting an advisory committee together which will include 17-year-old Cali Linstrom who led a protest against A&F, and anti-bullying expert, Dr. Joel Haber. (Source

Zany Brainy Lessons Learned: Five Below Inc. Seeks Expansion 
Founders of Five Below Inc., have learned to avoid the pitfalls that happened with their last business which went bankrupt, and the pair is seeking to expand the retail store chain. Five Below's shares have more than doubled in the past two years, but it still leaves little room for error. "They really have to properly identify what's popular and what's going to be popular with teens -- if they make some bad merchandising decision that could hurt the business, " McKeever (managing director for MKM Partners LLC) said in a telephone interview with Bloomberg. The company expanded throughout the eastern U.S. and is now working towards the Midwest and South. The store base will expand at least 20 percent annually for the next five years, founder Vellios said on a conference call in September. (Source

2013 Faces of Fraud: The Threat Evolution- Help address fraud and cyberthreat issues: Take survey now!  This study will look at most recent fraud trends and how institutions are fighting back against the ever-increasing threats, and will even dive into the affect of such threats. Take the survey here. (Source

Drug Store Industry’s struggle-Young girls no age limit when getting birth control pills  The government has decided that any woman, or girl for that matter, can walk into a drugstore and buy the Plan B One-Step pill without a prescription. Despite all the fighting the Justice Department has done to prevent such a result, they replied Monday afternoon that they would accept the losses in recent court rulings. The Justice Department, however will not remove the restrictions from two-pill emergency contraceptives because of the concern that young girls may not fully understand how to take the two separate doses. (Source

DirectTV, the organization that also bought Blockbuster a while back, gets into home security  DIRECTV is not just a satellite TV provider, thanks to the purchase of LifeShield, a self-installed, wireless digital security system. Protection 1 will provide the professional monitoring for customers of LifeShield, and offer professional installation as well, for those who opt out of installing the system themselves. LifeShield will be available to DIRECTV customers, who move or upgrade to other services, and is expected to start being sold in the first quarter of 2014. DIRECTV chose to purchase a company instead of a partner with one, because they hope to “fully integrate the home security technology with the DIRECTV video experience” Brad Bentley, DIRECTV SVP says. (Source

Fraud against Seniors: Bank is not so innocent 
Bruno Koch was the unknowing victim to crime that happens all too often in today’s society. A telemarketer called him asking if he would like to update his health insurance card, and without a second thought, he gave his bank account information. The real problem: when the money was taken from his account, the Zions Bank of Salt Lake City played a role in it all. Despite spotting suspicious activity, the bank served as a gateway between the scheming internet merchants and their marks, making money for themselves in the process. Koch wasn’t the only one to fall victim, between 2007 and 2009, tens of thousands of Americans, many over the age of 65, filed complaints and asked for refunds from unauthorized bank charges. (Source

Loss Prevention Research Council members and interested parties meeting at NRF LP during lunch in the exhibition hall 12:30 Wednesday. See you there!  Posted by Read Hayes, Director of LPRC on Linkedin.

From NY to Chicago to Los Angeles, Police use analytics to stop gang killings: Chicago Homicides Fall by 34% So Far This Year  These lower killing levels have not been seen since the early 1960’s. In recent months, police officers are being sent to what are considered the city’s most dangerous zones. Police are using an analysis of Chicago’s suspected gang members, their turf, and their rivalries to help keep down shootings between gangs members. Homicides have dropped in New York by more than 22 percent and by more than 17 percent in Los Angeles. (Source

Two arrested stealing $300,000 in cargo theft in Victorville 
Both men were arrested Friday from suspicion of possessing stolen property, and one of the men was also a suspect of grand theft auto. The investigation began when a semi truck and trailer were stolen. The trailer contained TJ Maxx and Marshalls merchandise. Authorities found the tractor trailer within days, but the contents were gone. (Source

AirTran Airlines employee charged with smuggling drugs, cash and weapons 
According to federal prosecutors, Rasondo Maurice Norris was acting like a mule, carrying contraband into the airport by bypassing security lines. On three separate occasions an undercover U.S. Homeland Security agent approached Norris asking him to use his security clearance to get $500K of drug money, a backpack full of cocaine, and a sub-machine gun past security. “Security screening at our airports is vital to keeping citizens safe,” said United States Attorney Sally Quillian Yates. “By using his credentials to bypass security with backpacks of contraband, the defendant allowed what he believed to be drugs and weapons on board commercial flights. Public safety is a responsibility we take seriously, and our office will continue to prosecute those who are endangering our citizens.” He is scheduled to go before a federal magistrate judge tomorrow. (Source

Two Security Officers Killed in Storms 
Tropical Storm Andrea took the lives of two security officers on Friday. Justin Riner and Ronald J Walsh both perished from the deadly forces of the storms: Riner was killed after his vehicle hydroplaned and hit a tree, and Walsh died after getting hit in the head by an object. Walsh, an employee of Farley Nuclear Plant, was in the process of securing a large inflatable down for a company picnic that was to take place, when he was killed. (Source

California Safeway Loss Prevention Officer stabbed  
On Sunday, LP officer Jesse Fisher was attempting to stop a shoplifter from leaving the grocery store when he was stabbed in the abdomen. The suspect, Alexander Restuchi fled the scene but was caught later that evening. When they caught him they found the evidence and a four inch knife that was used. Police said Fisher suffered about a 3 inch cut but his injuries were minor. (Source

Man suspected of walking out of store with sunglasses worth $1500  
A man walked into the Pearle Vision Center at the Mansfield Marketplace shopping center, looking for sunglasses, but when he arrived at the register, he commented he left his wallet in the car, and walked out of the store. (Source

Suspects Wanted in Dollar Store Robbery  Conroe police are on the look out after two suspects robbed a Dollar Store on Monday. The two suspects walked into the store, grabbed something, and when they wandered over to the register, one of them pulled out a gun and demanded money. They left the scene in a silver Chevy pickup truck. Police ask anyone with information to contact Conroe Police Department. (Source

Alaskan man faces prison from ID theft charges 
A 43-year-old man has been ordered to pay more than $142,000 in restitution, on top of serving 54 months in federal prison after being convicted of identity theft charges. In a release, US attorney’s office says from 2007 to 2009, Michael Duane Rogers produced counterfeit checks and false ID’s and used them at businesses. Authorities say there were 188 victims. (Source

Police still on the hunt for Robbers of Rhawnhurst store 
Philadelphia Police are still looking for two men connected with the armed robbery of the Tobacco Junction in Rhawnhurst. Two males went into the store on Man 23 at 9:30am. Suspect #1 carried a gun which he used to hit an employee in the head after pressing the panic button. Both suspects fled on foot. (Source

Man may face more charges even after committing three robberies  Jose Luis Pena is on jail on a combined bond of $400,000 after being accused of robbing two stores at gunpoint in Harlingen. Police say the robberies happened at an EZ Cash store and GameStop. He is also facing charges in connection with another Harlingen robbery last year, and he is the prime suspect in two robberies in Weslaco and San Benito. (Source

Botched robbery attempt leads to arrest 
After attempting an armed robbery on a Texaco gas station, a Biloxi man was arrested on Monday. 26-year-old Derrick Bryant jumped over the counter, knife in hand, and tried to take the money from the register. The employee put up a fight, however, and cut her hand in the process. Bryant was unsuccessful in taking any of the money, thanks to the clerk’s quick reaction. Bryant is set for $250,000 bond and was transported to Harrison County Adult Detention Center. (Source

South Windsor Target Employee Busted Stealing $4K in iPads 
Nelson Diaz, a former Target employee in South Windsor, CT has been arrested and accused of stealing $3,700 worth of Apple iPads. Diaz later admitted to the thefts and is set to appear in court on June 20. (Source






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Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here


AMU Announces Expanded Academic Partnership with
Loss Prevention Foundation

Charles Town, WV, and Mathews, NC, June 10, 2013 - American Military University (AMU) and the Loss Prevention Foundation (LPF) today announced an expansion of the partnership between the two organizations that aligns AMU's fully-online degree programs with LPF's LPQualified (LPQ) and LPCertified (LPC) certifications.

Certification holders are eligible to receive credit through AMU's transfer credit evaluation process; the process awards students credit for college equivalent prior learning, allowing them to complete a degree program in less time. Loss prevention professionals can apply the credits toward undergraduate degrees in security management, criminal justice, retail management, logistics, or any of the affordable, quality online undergraduate degree programs offered by AMU.

AMU retail management academic program director Kevin Forehand notes, "This is a key partnership given the importance of loss prevention in the retail industry."

"The demands on retail loss prevention professionals continue to grow as does the complexity of the challenges they face. We know that education is a key to success in this industry. AMU offers relevant programs that will help individuals to grow in their careers and excel in their service to their employers," said Michael Lamb, LPC, Walmart senior director operations support - asset protection.

LPF's two certifications lead the loss prevention industry in name recognition, quality, and career enhancement, according to LPF President Gene Smith, LPC. LPQ was designed for entry-level professionals, while LPC covers advanced material for individuals in management.

"This is a great example of the model that AMU uses in partnering with industry leading organizations, such as LPF, to develop and offer courses and degree programs relevant to the various sectors of the growing security industry" said Jeffrey Hawkins, AMU manager, strategic initiatives, private sector security. "We believe that security practitioners who choose AMU to complete a degree or continue their education will find the curriculum to be beneficial."
LPF - Media Contact
Gene Smith, LPC
The Loss Prevention Foundation

AMU - Media Contact
Jill Kurtz
Director - Public Relations
American Public University System




Hot Topics at this week's NRF Loss Prevention Conference 
This week's NRF Loss Prevention Conference will be attended by more than 2,400 loss prevention and law enforcement professionals. The loss prevention industry has dramatically changed over the years, with today's professionals having a more diverse set of duties and an expanded strategic role. This year's conference will provide attendees a plethora of learning opportunities to help sharpen their skills and learn new ways to be more successful. Some of the hot topics to be discussed at the show include; emerging technologies, business continuity and emergency preparedness, theft and organized retail crime, and professional development. Learn more here. (Source



ORC: Billion Dollar Industry 
With the National Retail Federation’s NRF Loss Prevention Conference & EXPO in San Diego kicking off this week, the question still arises: how big of a problem is organized retail crime? One NRF figure put the tally of organized retail crime as still costing retailers $30 billion a year. 48% of retailers reported cargo theft, but 78% reported being victims of gift card and store credit fraud, a newer threat from organized retail crime over the last few years. The NRF said “Essentially, experienced ‘boosters’ return stolen merchandise without a receipt for the sole purpose of receiving store credit for a gift card, and then turn around and sell that merchandise credit for cash to secondary markets.” Checkpoint Systems, Inc., also referred, in a 2008 figure, to organized retail theft being a larger piece of the $104 billion ‘global shrink challenge.’ (Source

77 year old ORC ringleader appeared in Wisconsin court 
Suspected ORC ringleader, Raymond Hatch made his first court appearance yesterday. A criminal complaint says shoplifters took items including Mucinex, Crest WhiteStrips and Rogaine, mainly from Target stores in Waukesha, Wisconsin, and then sold the stolen goods to Hutch who would then resell them on eBay and The complaint says Hatch told police he saw between 50 and 100 people per week who sold him the items. He also estimated reselling around $100,000 in stolen merchandise. If convicted he faces up to 3 1/2 years in prison. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community
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Vendor Spotlight


Exclusively at NRF booth 1401

We all know the consequences of the current solutions to protecting your boxed merchandise. Locked in cases, out in the open, mangled cables, thousands of payroll hours lost, frustrated cashiers, and the merchants screaming about aesthetics. We invite you to see the future of EAS box tagging this week; the Ninja Tag, only at NRF booth 1401!

Combining advanced technology and aesthetics, the Ninja's sleek rectangular body bonds to any box surface. Once armed, the Ninja becomes a robust security device, capable of detecting tampering efforts with self-alarming capabilities. For those retailers who seek a little extra oomph in their EAS, the Ninja can be enhanced with WG-patented IR technology for a crucial extra layer of protection that stops even ORC professionals from removing the tag without alarming. The Ninja is compatible with all AM EAS systems, and is available in RF and RFID technology! Ask us how at NRF booth 1401.

The Ninja eliminates wires and cables, saving millions in payroll dollars and speeding up the checkout process. The Ninja can be applied and removed in less than five seconds. And you can add millions to the bottom line and make the merchants dance in the aisles.

But don't take our word for it! Drop by booth 1401 and see the Ninja in action. Or watch our video here.

With an impressive battery life, the Ninja is a green-conscious product that can be re-used for long periods of time.

This revolutionary product is sure to make an impression. Don't miss out on your EAS future. Visit booth 1401 to view tomorrow's box

WG Security Products - A Global Technology Company specializing in EAS


Job Opening




Mgr, Asset Protection RSC Winn Dixie Baldwin, FL Winn Dixie
Asset Protection Manager The HoneyBaked Ham Co. Alpharetta, GA The HoneyBaked Ham Co.
Dir, Sec. Risk Info & Analysis Target Minneapolis, MN Target
Senior Director, LP Corporate Hoffman Estates, IL Sears Holdings Corp
Director of Loss Prevention CVS Caremark Lumberton, NJ CVS Caremark
Sr Mgr of Global Security YUM! Brands Louisville, KY YUM! Brands
Director of LP - East Zone Express Miami, FL Express

National Account Mgr



Downing & Downing

Dir of Loss Prevention


Philadelphia, PA

Downing & Downing

Dir of Loss Prevention


Central Midwest

Downing & Downing

National Acct Sales Mgr


Chicago, IL

Downing & Downing



Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Mgr Younkers Duluth, MN The Bon Ton Stores
Director of LP Marriott Hotels & Resorts Houston, TX Marriott Hotels & Resorts
Director of LP Marriott Hotels & Resorts Waikoloa, HI Marriott Hotels & Resorts
LP Manager Dunkin' Brands New York, NY Dunkin' Brands
Loss Prevention Mgr Macy's McAllen, TX Macy's
Loss Prevention Mgr Macy's Beaumont, TX Macy's
AP Mgr in Training WM Walmart East Liverpool, OH Wal-Mart
AP Mgr in Training WM Walmart Lumberton, TX Wal-Mart
AP Mgr in Training WM Walmart Virginia Beach, VA Wal-Mart
AP Mgr in Training WM Walmart Harvey, LA Wal-Mart
Dept Mgr Store LP & Safety Lowe's Statesboro, GA Lowe's
Dept Mgr Store LP & Safety Lowe's Spartanburg, SC Lowe's
Dept Mgr Store LP & Safety Lowe's Wichita, KS Lowe's
LP Ops Coordinator Abercrombie & Fitch New Albany, OH Abercrombie & Fitch

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On the Move: Home of the Industry's Original - Sponsored by Cival Demand Associates

Rob Selah was named Regional Asset Protection Manager for Advanced Auto Parts.
Kwame Acree was names District LP Manager for Hermes of Paris.

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10 Reasons to Love Failure 
We all love to be successful, but oftentimes we learn the most after experiencing some sort of failure. This list compiles what failure can teach you and what you should take away from experiencing failure. Don't let failure be the end for you, it may be the beginning you need. (Failure can open doors)

The 5 Ways Pinterest Can Boost Your Career  Pinterest is not just a tool to look at pictures of how you want to design your dream house, or plan the perfect wedding, it can also be the place to go for career information. Whether you are looking to change careers, or look up information on companies, Pinterest has it all. (Caution: Highly Addictive!)

How to Cope with Setbacks 
It's how we handle the obstacles in life that defines what kind of person we are. The challenge is not staying focused when we're winning, but when things aren't quite going our way. We can be successful only when we have mastered how to handle life's challenges. (Nothing is forever)

Why Employees Stay (and Why They Go) 
Employees will come and go, but what makes someone stay? Why do some of them stay for a long period of time? CEO of VerticalResponse, an online marketing company, has a few theories of his own, including the most basic of all: (employees stay because they enjoy it.)

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A lot of articles talk about "How to impress your boss" and give you tips on how to accomplish this. But at the end of the day, it's all about supporting them, helping them reach their objectives, and not trying to merely impress them. Impressing a person is great, but usually short lived. Supporting and helping them reach their goals requires a long-term effort that, at times can truly test your resolve and stamina.

The thought has always been that if your boss gets promoted, then you might as well -- as long as you are the one helping them get ahead.

Just a thought,
Gus Downing

Gus Downing

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