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Driving Value Beyond Loss Prevention
Paul Paglia

LP's Role in Retail Technology's Evolution
Karl Langhorst & Kirk Ball

Omni Loss Prevention 
Art Silva

Partnerships Between Shopping Center Leaders and Retailers  
Malachy Kavanagh and
Joe LaRocca

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Other Upcoming Events
ASIS Annual Seminar & Exhibits
Sept. 12-15
NCORCA Annual Symposium
Sept. 28
Impact 2016 LPRC
Oct. 3-5

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  Vincent Petitclerc was promoted to Director, Loss Prevention & Inventory Control in Canada for Michael Kors.
Vincent previously served as Loss Prevention Manager for Michael Kors from 2014 to 2016. Prior to that, he held various LP positions at Laura Canada, including Interim Director - Loss Prevention, Maintence and Sales Audit, Regional LP Manager, and Internal Audit Supervisor and Investigator. He also served as LP Supervisor for Groupe San Francisco and LP Internal Investigator for Walmart Canada. Congratultions Vincent!    


4 Ways Walmart meets loss prevention demand
Known as the "three Ds," "direct, deter and detect" lies at the foundation of Walmart's approach to asset protection. At the NRF PROTECT Loss Prevention Conference and Expo, two executives outlined how the retailer is fighting shrink through conventional and digital methods.

Carlos Bacelis, director of analytics at Walmart, said every store posts a "Ways of Working" poster that outlines key in-store loss prevention processes. It marries with the brand's new digital enablement tools, being unveiled internally this year. The platform serves as a mini-auditing hub, built for associates to use dashboards for self-reporting on inventory control, price changes and markdowns, among other functions. It also has elements of smart design, Bacelis said, for the program to fit on iPhones. "We're trying to leverage technology that makes it easier for associates to get this right," he said.

The goal is to enable associates to execute both transparently and efficiently. Brand Elverston, director of strategic initiatives for asset protection, is part of Walmart's "surge team" - a core group at the corporate level who go into stores in each of the brand's 50 regions across the United States, unannounced, to assess areas for improvement. The team identifies any knowledge gaps, technology limitations and unnecessarily complex programs that could be holding stores' asset protection teams back. Each regional manager is directed on which parts or processes need to be tightened up. "If everything is a priority, nothing gets done," Elverston said. "There must be the right 'stitching' of execution and expectation."

It all comes down to converting insight and knowledge into meaningful action. Technology and innovation are strengthening loss prevention teams, but in the end, associates must be advocates of asset protection.

The retailer has seen a significant reduction in shrink so far this year, Elverston said. Whether the factors are internal or external, the billion-dollar fight to reduce inventory shrink must continue to evolve. nrf.com

Lumber Liquidators Dodges Mandatory Recall In Flooring Row
The U.S. Consumer Product Safety Commission on Thursday said Lumber Liquidators Inc. wouldn't resume sales of allegedly hazardous laminate wood flooring and that there wouldn't be a mandatory recall, after the company recently paid $26 million to settle related shareholder and derivative suits.

The CPSC issued a statement saying it hadn't found unsafe levels of formaldehyde in the products, which allegedly used illegally harvested wood from China. The agency also said any future sale, disposal or transfer of the products would require its approval.

Lumber Liquidators launched a free testing program for customers last year, CEO John Presley said in a Thursday statement. To date, the company has allegedly completed 17,000 home air tests and 1,300 flooring tests, and every piece of laminate tested had fallen within the government's formaldehyde rules. law360.com

Plenty of room for women at the top in retail
Women hold 58% of the board seats at H&M and account for 41% of its executive leadership team, according to a report by research group LedBetter. The average Index score is 20.9, meaning female representation on the board and executive teams of these companies averages 20.9%. By contrast, H&M had score of 49.8. Gap Inc., at #3, is the highest-scoring U.S. company, with an overall score of 46.8. Women make up 36% of Gap's board and 57% of its executive leadership team.

In addition to Gap, the following other U.S. retailers made the top 25:

• Best Buy ranked fifth, with a score of 45.5. Women make up 36% of its board and 55% of its executive leadership team.

• Target ranked ninth, with a score of 40.6. Women make up 36% of its board and 45% of its leadership team.

• Macy's, #21, had a score of 34.2. Women make up 40% of its board and 29% of its leadership team.

• Pier I, ranked #22, had a score of 22. Women make up 44% of its board and 22% of its leadership team. chainstoreage.com

FBI: Active shooter incidents have soared since 2000
The annual number of "active shooter" incidents - defined by the FBI as incidents in which an individual is trying to shoot and kill people in a populated area - is up sharply since the early 2000s. In 2000, there was only one such incident listed in the FBI's database. Last year, there were 20. That rate works out to about one active shooting incident every 18 days. washingtonpost.com

What Is The Role Of A Workplace After A Tragedy?
What should leaders and HR do to make employees feel safe?

How To Start
Starting a conversation helps leaders tap into the feelings of employees. "Don't assume that if they're not saying anything, they might not be having fears," says Steven Cates, human resources and labor law professor at Kaplan University. "You want to reconfirm the company's concern as it relates to protecting employees in what is now a dangerous global environment so employees can focus," says Cates.

Tragedies also give leaders a chance to educate (or re-educate) employees about recognizing and reporting suspicious activity, says Chaifetz. The U.S. Department of Labor offers some warning signs, as well as steps management should take in putting reporting processes in place.

In addition to healthy lines of communication, companies have a legal responsibility to keep employees safe, says Cates: "If you have more than 25 employees, you're going to be held accountable for having a safe work environment, not only providing protection from things like machinery, but also keeping out others who might want to harm employees," he says.

When HR Isn't Enough
The events of 9/11 made every CEO and HR professional a crisis manager, but most employers lack the expertise to conduct safety training and should look to outside resources, such as local law enforcement agencies or the Department of Homeland Security. Safety experts can identify potential weaknesses in security, train employees, and create a personalized plan for your workplace.

Moving Forward
Once employees are allowed to talk about their concerns, become reassured about safety and are provided with any additional support they need, there is a great healing value in returning to a routine, says Seltzer. fastcompany.com

New Crackdown on Retail Theft Could Send Re-Offenders to Jail
in Green Bay, WI

Business owners and police in Green Bay are teaming up to crack down on what they say has become a huge problem in the last few months. Their new initiative targets retail thefts. This month, Green Bay Police launched a new initiative, teaming up with retailers and the district attorney's office to crack down on these thefts.

On first offense, shoplifters will be brought to the department and processed. On second offense, charges will be referred to the DA's office, which is far sooner than the fourth offense it used to be. For third offense and more, they're booked into jail. wbay.com

2016 Florida Retail Federation Loss Prevention Conference
This is their 3rd annual conference and it takes place July 29 at the Marriott World Center in Orlando. This Conference is the state's premier event dedicated to sharing the latest industry trends, technology and techniques to ensure Florida businesses are better prepared. This popular annual event features more than 300 loss prevention professionals gathered to network, share ideas and learn how to protect their organizations against all types of retail crime. We have an entire day's worth of sessions with expert speakers in a number of different areas including Organized Retail Crime, Technology, Chip & Pin and Social Media.

The closing session includes a panel consisting of criminals who have been caught for retail theft and discussions with them on how they were successful and what businesses can do to protect themselves. Then, that night is their 42nd annual Law Enforcement Officer of the Year Awards dinner where they honor the best in Florida law enforcement who have focused on preventing retail crime.

LP Rockstar
7-Eleven AP Corp. Investigator Moonlights as Drummer in Alternative Rock Band

Ryan Scherschell is an Asset Protection Corporate Investigator with 7-Eleven and has been an integral part of the Corporate Investigation Team from nearly the beginning. In his off hours, he is also a very talented drummer for Dallas based band called Secret of Boris. Ryan and his band have been nominated for 4 awards in this year's Krave Radio Awards.

"Secret of Boris has emerged from Dallas, Texas with a uniquely heavy yet hauntingly beautiful hard-rock sound. "An infectious blend of catchy hooks, snappy rhythms and aggressive riffage," according to Jerry Rutherford of LIT Monthly. Secret of Boris burst onto the scene and left fans breathless and yearning to know the "secret". Your Ghost, the band's debut album (set for release in 2015) has already received a ravenous response by critics. "It's melodic, progressive, indie, mainstream metal, and pop."  Says Robert Miguel of Robert Miguel Presents, "Like being turned on to the best stuff you've never heard with the comfortable familiarity of the stuff you've heard a million times." Your Ghost catapults the listener on a roller coaster of emotion, intensity, hope, and sorrow, along with a few well-placed tongue in cheek angry jabs. This album is dark yet hopeful, intense yet peaceful, ugly yet sexy, painful yet comforting, but above all else this album is real. But the real magic happens on stage, where Secret of Boris is known for being one of the best live bands around. Their stage shows are consistently powerful, captivating crowds with energy, always leaving them hungry for more. Secret of Boris is a breath of fresh air for hard rock fans, with a sound that is as accessible as it is innovative; their music has something for everyone." secretofboris.net

Secret of Boris are winners of:
Album of the Year
Artist of the Year - Alternative
Best of the Year - Single - "Virus"
Best of the Year - Album - "You Ghost"
Best of the Year - Music Video - "Virus" - Watch the video here

A special thanks to Todd Egan, with 7-Eleven for submitting this article to the D&D Daily!

Truth in Mall Traffic - Retailers say it's down, Mall Operators say they're wrong

IKEA Scouting Location For Possible Nashville Store

Amazon targets Portland for third brick-and-mortar store

Houston Academy Sports and Outdoors removes certain rifles from shelves after Orlando shooting

Hastings Bankruptcy Could End in Closing Its 126 Retail Stores

Rite Aid posts 23.1% Q1 revenue gain to $8.2 billion

Q2 promising so far for Havertys - sales for quarter to date up 3.6%

All the News - One Place - One Source - One Time
 The D&D Daily respects your time
& doesn't filter retail's reality


Companies Have Tweaked Security, Big IT Challenges Remain
According to a survey from CompTIA, the nonprofit association for the technology industry, nine in 10 IT professionals say security is of greater importance today to their companies than it was two years ago.

While some improvements in security have been noted, there remains a wide swath of companies that could improve their standing, along with those that may be over-estimating their readiness.

IT professionals tasked with keeping digital assets safe face a multitude of challenges. Just under half (47%) say there's a belief within their company that existing security is "good enough." For 43%, other technology needs take a higher priority than security. Four in 10 cite a lack of security metrics, while a slightly smaller percentage (37%) point to a lack of budget dedicated to security.

Challenges extend to finding qualified security workers at a time when the demand for security skills is increasing. For example, job postings in the category "Information Security Analysts" rose 175% between Q1 2012 and Q1 2015, according to the Bureau of Labor Statistics.

"The use of technology has outpaced cybersecurity literacy, so there's also a growing need for the overall workforce to improve their knowledge and awareness of security issues," Robinson added. infosecurity-magazine.com

Is Employee-Facing IoT Omnichannel's Silver Bullet?
While the pace of innovation in retail has given more than a few brands whiplash over the years, there's no doubt that the industry is still in something of a transition period as far as the nature of online ordering and omnichannel support are concerned.

How fortunate, then, that the Internet of Things is emerging as a top contender to help struggling retailers bridge the divide between where they are and where they need to be with in-store omnicommerce.

The most encouraging news on that front comes from The Container Store, which announced on Tuesday that it was outfitting most of its in-store retail staff with IoT communicators that would allow them to operate with maximum efficiency without being tied down to a computer screen or mobile dashboard. Brick-and-mortar associates will be able to speak into a credit card-sized device for real-time, Amazon Echo-esque answers to questions on remaining inventory and the status of customer orders.

It's all part of an industry-wide pivot from IoT as an abstract concept to IoT as something that can and should belong in the tangible, physical world doing tangible, physical good. Target understands the shift, as it's already begun outfitting some stores with what it calls its "Connected Living" store-within-a-store format. pymnts.com

Koppel says cyber attacks on infrastructure are chief national security threat
As loss prevention executives gathered for the NRF PROTECT Loss Prevention Conference and Expo, they heard about some of the world's most pressing threats in a keynote address from Ted Koppel, the longtime newsman that has been on the front lines of some of the country's most significant events in recent history.

Addressing how the threats to America - and our responses to them - have changed from Somalia and Libya to Afghanistan and Iraq, Koppel told the audience that the landscape has changed dramatically. He says the most significant threat is not terrorists with weapons; it's cybersecurity, and combating it is our most difficult task. nrf.com



Agilence Announces New 20/20 Data Analytics Platform

New unified data analytics platform will drive insights across retail,
restaurant and pharmacy operations

MOUNT LAUREL, NJ, June 15, 2016 - Agilence, Inc., the leader in cloud-based data analytics and loss prevention solutions for retail and restaurant operations, today announced 20/20 Data Analytics, a new, unified analytics platform that brings an unprecedented level of actionable business insight to a growing number of industries. Built on the foundation of Agilence's industry leading Retail 20/20 exception reporting software, 20/20 Data Analytics goes beyond loss prevention to allow any manager the ability to gain meaningful, data driven, operational insights to improve profits and margins, better serve customers, and ensure policy compliance.

20/20 Data Analytics is the first tool on the market that combines executive level dashboards, predictive modeling, prescriptive alerts, and operational level reporting in the same platform. It was designed around customer feedback and an industry need for a broader operational tool that can perform a wide array of customizable analytics with an easy to use interface. Now, every level of personnel within the organization, from C-level executives to store or restaurant managers, can receive the information and visibility into their operations needed to improve the business.

"With the creation of the 20/20 Data Analytics platform we have far exceeded what is expected of traditional exception reporting software. Our customer's operations, merchandising, supply chain and finance teams are using its advanced analytics to quickly capitalize on growth opportunities and to identify and solve problems across a wide variety of functionally diverse applications," said Russ Hawkins, President & CEO, Agilence, Inc. "Data analytics is the key to creating a thriving future and 20/20 is the most comprehensive data analytics tool specifically designed for the retail and food and beverage industries.

The 20/20 Data Analytics platform currently includes 20/20 Retail Release 2.0, a completely redesigned and feature rich version of Agilence's flagship product, along with 20/20 F&B for restaurants. Soon to be added is 20/20 Rx for pharmacy operations and modules for entertainment, hotel, and banking. Each represents a comprehensive solution which include advanced analytics, multi-dimensional reporting, predictive modeling and prescriptive alerts.

The key benefits associated with the new 20/20 Data Analytics platform include:

Identify and Solve Operational Problems: Monitor, predict, report and provide alerts on data trends to ensure your business is performing at maximum efficiency.

Drive Increased Sales and Reduce Losses: Easily align objectives across functional teams and identify and focus management attention on upside opportunities and on the processes, practices and people that create losses.

Ensure Policy Compliance: Automatically identify teams, individuals and managers who are exceeding expectations and those that require additional coaching and training to achieve corporate goals.

"The 20/20 Data Analytics platform is a major step forward in the evolution of business analytics for retail and restaurant chain operators," said Derek M. Rodner, VP of Product Strategy, Agilence, Inc. "The new platform delivers unprecedented functionality and usability for every user, allowing our customers to see significant improvements in their operations across the organization."

About Agilence
Agilence (www.agilenceinc.com) is the industry leader in data analytics and reporting solutions for retail and food and beverage organizations. Agilence develops the 20/20 Data Analytics platform and the 20/20 Retail and 20/20 F&B suite of highly flexible and powerful cloud-based reporting solutions. 20/20 Data Analytics provides organizations with a complete view of their business, empowering them to make informed decisions faster, to increase efficiency and improve profit margins across the enterprise. Agilence, Inc. is headquartered in Mount Laurel, NJ. To learn more about Agilence, please email sales@agilenceinc.com or call 856-366-1200.




Thanks to all the Sponsors who made this event possible!

Live interviews from the NRF Big Show January 2016

Driving Value Beyond
Loss Prevention

Paul Paglia, VP of LP & Retail Operations, DKNY

Learning how to drive value beyond your job description and becoming a full business partner is key to not only career development but also to surviving in today's retail environment. In joining DKNY in 2009, Paul Paglia obtained operational responsibilities in addition to his LP function. As VP of LP & Retail Operations, Paul shares how you can go from being viewed as "just the LP person" within your organization to eventually being looked at as "the solution person". Hear his step-by-step guide on how to make yourself indispensable.

Episode Sponsored By:

LPNN Quick Take #20

Karl Langhorst, Corp. Sr. Director, Loss Prevention, The Kroger Co., shares some insights on "Millennials" in this Quick Take with Joe and Amber. Learn what Kroger is doing to connect with and engage the mysterious Generation Y.

Episode Sponsored By:

Solution Providers, have a video or commercial you want to publish?  Contact us.


GPS technology helps Mac's Convenience Stores fight back
against cigarette theft

With crime prevention being an integral part of Mac's corporate responsibility and seeking a solution to both recover stolen inventory and apprehend offenders to prevent future crime; Mac's approached the firm 3Si Security Systems for that solution.

Using existing GPS technology and the idea of covertly housing the device inside either a single package or carton of cigarettes, 3Si developed a new innovative product called the Tobacco Tracker for Mac's.

The Tobacco Tracker is designed to protect convenience stores 24/7. 3Si provides support from the criminal event to the apprehension, and everywhere in between. This collaborative relationship allowed 3Si and Mac's to:
Identify and install the device in high risk stores
Train police to respond to crime events involving the Tobacco Tracker
Assist police to apprehend suspects and recover the stolen assets

With the concept developed, on May 9, 2014, Mac's installed the Tobacco Tracker in two locations. The first robbery events occurred on July 11, 2014 and in both cases, the trackers worked, leading to one suspect being caught.

The successes have continued and to date a total of 22 suspects - nine of which were serial offenders who had victimized other c-store and pharmacy retailers before being apprehended - have been taken off the streets thanks to the tracking program. cstoredecisions.com

Visa Defends Fees in Wal-Mart Canada Dispute
Visa Inc. defended the fees that it wants to set for card transactions at Wal-Mart Stores Inc.'s stores in Canada, saying the payments network has offered the retailer "one of the lowest rates" in the country. Visa says consumers are the real victims in a high profile battle over merchant fees.

In advertisements that appeared in Canadian newspapers on Thursday, the payments network said it is disappointed that Wal-Mart is threatening to stop accepting Visa at its stores. Wal-Mart, which has 405 stores in Canada, said last week it will stop accepting Visa cards starting with three stores in Thunder Bay, Ontario, on July 18. The retailer said it would then extend this across Canada.

Visa, which sets the fees that card-issuing banks collect from merchants, said it has been at the negotiating table with Wal-Mart for several months. "Wal-Mart has always been treated as one of our most important global partners and we have always recognized their scale in our relationship," Visa said in the letter. wsj.com

Small businesses an unlikely cheerleader for Walmart in fee battle with Visa
Small businesses aren't usually in the habit of championing Walmart. But these days, many have nothing but praise for the retail behemoth, which is engaged in a public battle over merchant credit card fees. Many small merchants say high credit card transaction fees charged by all dealers - including Visa and MasterCard - are hurting their bottom line. So they hope the Walmart-Visa squabble will raise awareness and perhaps even spark change. cbc.ca

Study: 42 percent of Canadian jobs at high risk of being replaced by automation
More than 40 per cent of the Canadian workforce is at high risk of being replaced by technology and computers in the next two decades, according to a new report out Wednesday. Breakthroughs in artificial intelligence and advanced robotics now means that automation is moving into "cognitive, non-routine tasks and occupations, such as driving and conducting job interviews."

The institute put a 70 per cent or higher probability that "high risk" jobs will be affected by automation over the next 10 to 20 years, and it said workers in the most susceptible jobs typically earn less and have lower education levels than the rest of the Canadian labour force. cbc.ca

Toronto official wants city to partner with grocery chains
in gun buy-back program

City councillor Giogio Mammoliti says a gun amnesty/buy-back program would provide a legal way for people to dispose of firearms without fear of prosecution. It would not apply to anyone who has used a gun while committing a crime. Mammoliti suggests the city offer $100 per gun or partner with a corporation like a grocery chain to offer gift cards. In 2008, Toronto police traded digital cameras for firearms in a program called "Pixels for Pistols," reports CP. They collected 1,900 wapons and 60,000 rounds of ammunition. Several other Canadian cities ran similar programs. rcinet.ca

Technology - Technology - Technology - Mobile - Mobile - Mobile
The #1 Investment for all retailers

Customer service is still king, but Canadian retailers are looking for new ways to increase sales by investing in technology, according to the fourth annual Canadian Retail Insights Report by American Express.

Across industries, retailers indicated that consumers are demanding new technology and ecommerce, with, 77% of respondents reporting that their customers are driving their need to adopt mobile technologies.

The study confirms how impactful technology is on the retail landscape. To remain competitive it's imperative to stay attuned to not only what consumers are adopting today, but what they'll be adopting tomorrow," "Customer service and new product offerings are always important, but in today's market, embracing new technology to meet customer needs is setting businesses apart from the competition." marketingmag.ca

Canada's Tim Hortons to expand in the U.S.

IKEA planning $15M expansion of Calgary store

Vigils held across Canada to mourn Orlando shooting victims

Halifax, NS: Police officer assaulted during shoplifting arrest
Police confirm an off-duty officer was at a store on Chain Lake Drive around 4:30 p.m. Tuesday when he spotted a teen who appeared to be shoplifting. The officer approached the teen, who had just left the store, and showed his badge, identified himself as a police officer and asked him to go back inside the store.

The teen did go back inside, but when the officer determined he had grounds to arrest him for theft, police say the teen resisted and a struggle ensued. At this point, another teen approached and allegedly punched the police officer multiple times. Police say store staff intervened and helped the officer control the teens, who were held in custody until on-duty police officers arrived on scene.

Regina, SK: Three arrested after armed robbery
Two men and a teenage boy are facing charges of robbery with violence after an incident on Regina's Broadway Avenue last night. Just before 7:20 p.m., a staff member at a business in the 1300 block interrupted one of the suspects as he was stealing a small amount of merchandise. The man pulled a knife on the clerk and fled along with two other men who had been waiting outside, police said. Police searched the area and found three suspects a short time later. cbc.ca

St John's, NL: Man, woman arrested for shoplifting at local supermarket
The RNC arrived at an east end St. John's supermarket looking to arrest a woman for stealing, but caught another man shoplifting while they were at it. The woman was arrested for theft at the grocery store on Tuesday morning and while there the Royal Newfoundland Constabulary said they arrested another man for theft and found that he had outstanding warrants. Police said the man took off, but was arrested after a short chase on foot. cbc.ca

Ottawa, ON: Suspect in convenience store robbery turns himself in

Lamont, Alberta: Two suspects sought after midday armed robbery

Saskatoon, SK: Police seek rifle-toting gas station thieves

Arrest warrant issued for Toronto man on 181 fraud, identity theft charges

Should Retailers Just Say 'No' To Digital Gift Cards?
As Tom Byrnes explained, the requirement for instant delivery that digital gift cards carry, along with the challenges that come with card-not-present transactions made online, make them a magnet for fraudsters looking to quickly monetize stolen card data.

This type of "fast fraud," Byrnes noted, is pretty hard for existing fraud detection systems to actually keep up with. Online and mobile security systems just aren't prepared to fight fraud at the speed at which cybercriminals are stealing digital goods.

Not only do retailers have to worry about increased fraud when accepting digital gift cards, there's also a higher rate of false declines taking place, which can quickly turn good customers away or shut down their programs altogether, Byrnes said. Digital gift card sales may also introduce a spike in chargebacks.

Whether retailers choose to develop their own in-house solution or look to a provider for a full-service solution, Byrnes noted the importance of identifying experts in high-risk digital transactions with experience in digital gift cards specifically. Vesta's research with Javelin shows that digital goods merchants will employ nearly five times the fraud personnel as physical good merchants. Therefore, many retailers are turning to third-party providers to support payment and fraud management instead. pymnts.com

Acer suffers data breach through online store
Taiwanese hardware and electronics giant Acer has announced that it has suffered a data breach via its e-commerce site, and is preparing to inform those customers affected.

Due to unauthorised access by a third-party, anyone who accessed the online store between 12 May, 2015 and 28 April, 2016 could have had their personal information compromised.

Acer revealed that names, addresses, payment card numbers, card expiration dates and card security codes may have been accessed by the hackers but, following investigations by internal and external professionals, believes login details were not compromised. itproportal.com

Distil says 50 percent of sites have increased anti-bot security

Visa Reduces Fraud At The Pump By 50+ Percent

Nordstrom postpones an e-commerce fulfillment center


Westwood, CA: 9 charged with robbing 10 jewelry stores of $6 million in designer loot
A federal indictment unsealed Thursday charges nine men with planning and carrying out a string of armed smash-and-grab robberies that scooped up more than $6 million worth of Rolex and other high end watches at jewelry stores and businesses across Southern California.

The 10 crimes attributed to the men occurred at shopping centers in the San Fernando Valley, Thousand Oaks, the Westside, Orange County and in Torrance, where they snatched up 30 Rolex watches worth more than $450,000 from Ben Bridge Jewelers at Del Amo Fashion Center. During the crimes, masked men pointed guns at employees and customers, shattered display cases with hammers and grabbed up pricey designer watches and jewelry.

The ringleaders, authorities said, recruited young, financially desperate men to carry out the robberies, promising them huge sums of money, but later paying significantly less. According to the indictment, the crime spree began with the Aug. 3, 2015 robbery of Edward George Jewelers at Westfield Topanga Plaza in Canoga Park. Two men allegedly recruited by three of the suspects pepper-sprayed a security guard, smashed display cases and scooped up $59,105 in watches and engagement rings.

The indictment alleges the leader and organizers selected the stores and display cases to smash, and provided the guns, hammers, backpacks, masks, gloves and stolen cars used in the crimes. It alleges the organizers cased the stores with their recruits and showed them escape routes. dailybreeze.com

Harrison, NY: Vuitton bag theft tied to suspected nationwide crime ring
Three Chilean nationals accused of stealing a high-end tote bag from a woman's car are suspected to be connected to an organized crime ring whose activities spanned the country, local police say. The Harrison investigation began Sunday when a woman parked and locked her car at what police described as a "local recreation center." When she returned, the driver's-side door lock was damaged, her car windows were open, and her Louis Vuitton tote bag that had been left on the front passenger side floor was gone.

Police said they obtained video that showed at least one man and one woman were involved in the theft, and that they were later able to identify a vehicle involved, tracking it to a hotel in Corona, Queens. Investigators conducted surveillance at the property and ultimately arrested Jonathan Nievees Marrero, 29; Braulio Alejandro Besoain Ortiz, 25; and Valentina Naomi Vilches Ledezma, 19 - all of whom police said have "multiple aliases."

The three are suspected of being involved in identity thefts, production of fraudulent credit cards and other financial and property crimes around the country, according to Harrison police, who are now continuing the investigation with other law enforcement authorities, including U.S. Immigration and Customs Enforcement. lohud.com

Groton, CT: Police arrest NY man for multi-state credit card fraud worth over $300,000
Police arrested a suspect they said stole hundreds of thousands of dollars in a multi-state credit card fraud scheme. Police said the scheme targeted stores throughout the northeast and that they are looking for another suspect. On Thursday at around 4:30 p.m., police responded to the Walmart store on Gold Star Highway in Groton. Police said witnesses provided a description of the suspect and the getaway car, and that the suspect's description matched a description of a person who is suspected of similar crimes throughout the northeast. The loss in those thefts is in excess of $300,000. fox61.com

Maywood, IL: Man 'incapable of reform' gets 5 years for $40,000 credit card scam
According to the Illinois attorney general's office, which prosecuted the case, Murry used stolen identities to defraud suburban retailers like Costco, Macy's and Meijer. Murry would obtain credit card account numbers and then would add himself as an authorized secondary cardholder to obtain credit cards.DuPage court records indicate two felony convictions, one in 2000 for attempting to use a forged credit card receipt to steal a computer. In 2003, Murry was sent to prison for four years, after records say he used a fake credit card to steal $3,300 in jewelry from a Villa Park store. chicagotribune.com

Watch Nedap Retail's recent LPNN interview:
Nedap's intelligent article surveillance solutions bridge the gap between high-performance loss prevention and a pleasant customer experience with smart features such as metal detectors, dashboarding, customer counting and much more. Hear from Wouter Ubbels, Director of Channel Sales Americas, and Pat O'Leary, VP and General Manager for Nedap North America.


Do you have an ORC case to share? Publishing it educates the LP & retail community, and
might fuel even more jobs and funding.
Share your ORC news and help the industry grow!!!

Shootings and Deaths

George West, TX: Suspect Arrested After Shooting, Killing Convenience Store Clerk
The Live Oak County Sheriff's Department is investigating a homicide that took place Thursday morning in the small town of George West. An armed robber walked into a convenience store and fatally shot the 30-year old store clerk, a father of three girls. The victim, Michael Wayne Jensen, was working the overnight shift at the Shell station at I-37 and Highway 59 when his life was taken from him.

"He was shot in the chest area with what appeared to be a .22. Shot more than once," Live Oak County Sheriff Larry Busby said. "The cash register was open and the money was missing."

Authorities arrested Victor Martin Castillo, Jr. for the crime. Investigators said Castillo once worked at the store. He is now charged with capital murder. It's a case that shocked the small community and devastated the victim's family. kiiitv.com

Dallas, TX: Two shot, one dead outside Dallas strip mall
One person was shot and killed outside a strip mall early Friday morning. The shooting happened around 5:30 a.m. near businesses at the intersection of Centerville and Jupiter roads. One person died at the scene and another was taken to the hospital in an ambulance. Investigators seemed to be focused on a cellphone store in the strip mall. The parking lot is blocked off and the entrance is surrounded with crime scene tape. However, police have not yet released any information about what happened or who may be responsible. There's no word on any arrests. fox4news.com

Las Vegas, NV: Suspected theft leads to shooting at local Target
Police are investigating a shooting at a local Target store. It was reported around 5:30 p.m. on Thursday near the 4100 block of Blue Diamond Road. Investigators say Target Loss Prevention made contact with a theft suspect and a struggle ensued. During this time, an uninvolved citizen armed with a gun attempted to apprehend the suspect in the parking lot. The citizen fired a handgun at the suspect's vehicle. The suspect is still on the loose. There were no reported injuries to any shoppers. ktnv.com

Washington, D.C.: Getaway Driver in Quadruple Shooting Arrested, Police Say
The man accused of driving the getaway car after a quadruple shooting in Northwest Washington has been arrested, police announced Thursday. Police say the gunman opened fire on one man, shooting him multiple times before shooting three additional men outside the Big Ben liquor store on New York Ave. The suspect then ran away and got back into the Ford Explorer Cole was driving, court documents say. nbcwashington.com

Robberies and Thefts

Webster, MA: Man allegedly attacks store clerk with ax handle during robbery attempt
An attempted theft at a Webster liquor store Tuesday night turned violent when the alleged thief attacked the man behind the counter with an ax handle, according to Webster police. Charles Meseck, 26, of Danielson, Conn., and an unidentified man allegedly attempted to shoplift a bottle of alcohol from Hank's Package Store about 10 p.m., according to a Webster police report. When Meseck refused to return the bottle, the man behind the counter - identified as a clerk by police and as the store owner by an employee in a brief phone call - grabbed an ax handle he kept for protection, police said. The encounter between the two quickly escalated. Security video shows allegedly Meseck jumping across the counter and slamming the man to the ground. The fight continued into the store's aisles, where Meseck appears to smash a bottle on the man's head. bostonglobe.com

Lebanon, NH: Police search for Walmart shoplifter who stole $500 worth of merchandise

Columbia County, GA: Man accused of shoplifting after child left in vehicle

Macon, GA: Alleged shoplifter leaves wallet at Wal-Mart, returns to claim it

Tampa, FL: HCSO looking for Citrus Park Mall shoplifter

Skimming Reports

Marion, IN: Police pinpoint location of 30 fraud reports to gas station
Police say if you've used any credit card at the BP gas station at 2nd and Baldwin Avenue, you'll need to order a new one. Police say the Car Wash Box may be the origin of the nearly 30 fraud cases, and a skimming device has been removed. Victims tell police that the card information is being used outside of Grant County, even though their cards were never out of their possession. Police say you should specifically look for unauthorized transactions from Walmart or Meijer. 21alive.com

Grand Rapids, MI: Credit card skimmer found at Marathon gas station

Nanuet, NY: Clarkstown police warn of ATM skimmer found at Nanuet 7-Eleven


Greensburg, IN: Police investigating counterfeit money, liquor store theft
Greensburg Police are investigating a rash of counterfeit reports and a liquor store theft, all of which took place at local businesses this week. Greensburg Chief of Police Brendan Bridges said detectives have discovered multiple fake $100 bills believed to have been used at several different local shops Monday. The bills were discovered by bank personnel and traced back to at least five local businesses. greenburgdailynews.com

$680,000 Worth Of Counterfeit NHL, NFL And MLB Championship Rings Seized At Detroit Metro Airport
Authorities say nearly $700,000 worth of counterfeit sports championship rings shipped from China were seized at Detroit Metro Airport. It happened in late April as the U.S. Customs and Border Protection was conducting operations at a DHL consignment facility. The Cargo Enforcement Team selected and examined a shipment of rings from China, resulting in the discovery of 136 counterfeit championship rings from the National Football League, National Hockey League and Major League Baseball.The rings displayed names and logos of several teams such as the Dallas Cowboys, Pittsburgh Steelers, New York Giants, Oakland Raiders, New Orleans Saints and New York Jets. The shipment also included rings for the Chicago Black Hawks and Boston Red Sox. detroit.cbslocal.com

Harrison, AR: Five counterfeit suspects arrested; Police found $2,000 in fake bills


Featured Job Alert Spotlight
Company Confidential Director of Global Security
The Sr. Director of Global Security will oversee the company's executive protection program, the security of the company's home office and international operations as well as certain investigations in the home and international offices. A minimum of 15 years experience in executive protection and/or corporate security with international security experience. Experience managing teams of people and administering a budget. Previous military or law enforcement experience is a plus. Proven ability to partner with local, state, federal, and international law enforcement. 

Director of Loss Prevention
Rocky Mount, NC

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Regional Loss Prevention Director
Denver, CO

CarMax is looking for a Regional Loss Prevention Director (RLPD) to lead and direct all asset protection operations in our new Denver Region. The RLPD is directly responsible for all facets of CarMax's LP program in the region, including: Developing and driving CarMax's LP strategy in conjunction with the rest of the LP team...


Regional Loss Prevention Director
Baltimore, MD

CarMax is looking for a Regional Loss Prevention Director (RLPD) to lead and direct all asset protection operations in our new Baltimore Region. The RLPD is directly responsible for all facets of CarMax's LP program in the region, including: Developing and driving CarMax's LP strategy in conjunction with the rest of the LP team... 
Sr. Mgr, Safety & Retail (Non-Industrial)
Jacksonville, FL
The Sr. Manager, Safety & Retail Environmental Health (Non-Industrial) is responsible for developing, implementing and managing comprehensive safety programs designed to minimize the frequency and severity of accidents, while complying with applicable regulatory requirements...
  Asset Protection Specialist
South Carolina
The specialist, asset protection, will oversee the protection of company assets within an assigned group of stores. This position will execute the asset protection program designed to minimize inventory shrink, workers compensation claims, general liability claims, cash loss and bad checks...

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Mastering the Art of Delegation: 5 Tips You Can Implement Today  To create growth in your organization, learning how to delegate effectively is a must. Through delegation you will create meaningful growth, a less stressful work environment, and bring your team together as a unit. Here are some tips to help you start. Task vs. Responsibility

Modern-Day Leadership Lessons from Ancient Rome  Leadership is a practice that goes back centuries, but what might those ancient practices have to teach us in today's workplace? Two Harvard professors have dug their way through ancient texts and put them alongside more contemporary readings to surface insights into this age-old issue. Life-and-death dilemma 
3 Ways Confidence Can Make You a Less Effective Leader  A leader should be confident in their decisions, their skills and their organization, but just like everything, too much confidence has a downside. Here are some ways your confidence may trip you up and how you can avoid it affecting your leadership performance. Discourages input

10 Ways for New Leaders to Develop Their Leadership Skills  Being a leader doesn't mean you know everything about leading people. If you're new to this role, making time to improve your leadership skills is one of the most important things you can do for yourself and your team. Here are some ways you can keep pushing to be a better leader. Share what you know 

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Active listening is absolutely critical if you really expect to influence change or modify behavior. You've got to hear what they're saying before you can plan or expect to do virtually anything. And hearing what they're saying is not simply hearing the words it's all about hearing the meaning and the intentions behind the words. Because words have a tendency to hide the true meanings and beliefs. As truth is often cloaked in humor so is meaning hidden in words. With the number one obstacle being one's self hearing is often drown out by how we want others to view us. So if you can leave your self at the door so to speak you can then begin to focus on hearing what they're saying.

Just a Thought,
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