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6/20/16

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The LPM Profile of the Future
Kevin Colman



Building an Analytics Program
Maurice Cloutier &
Rob LaCommare



Cybersecurity Act of 2015 - Cyber Information Sharing - EMV Update
Tom Litchford and Bob Moraca



Mastering the
Change Process

Brian Bazer


View our previously run episodes:

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Other Upcoming Events
ASIS Annual Seminar & Exhibits
Sept. 12-15
NCORCA Annual Symposium
Sept. 28
Impact 2016 LPRC
Oct. 3-5

Know about an event we should feature here? Let us know.
 









 

 

Your Visual Recap of NRF PROTECT 2016

By Amber Bradley, Calibration Group, LLC


Welcome to your very own visual recap of the NRF PROTECT conference 2016 courtesy of my fabulous iPhone, conference-goers on twitter tagging #NRFPROTECT and NRF's own photog...and keep reading for the real value of this visual recap.

NRF PROTECT 2016 kicked-off bright and early at the Pennsylvania Convention Center in Philadelphia with a motivational speaker from the non-profit "Because I said I Would," founder Alex Sheen. Sheen told the story of the creation of this movement as he inspires others to become more accountable to their promises. "Because I said I Would" is a social movement and nonprofit organization dedicated to the betterment of humanity through promises made and kept. After 4.47 million promise cards have been distributed to more than 153 countries, Sheen describes the power of one and how holding ourselves and each other accountable truly changes humanity for the better. Learn more about Sheen and this movement by watching this video.


Paul Paglia, Vice President Loss Prevention and Retail Operations, DKNY describes his favorite part of NRF PROTECT so far in this video




A highlight of the conference was an address by legendary anchor of ABC    News' Nightline, Ted Koppel. No matter your politics, Koppel provided a compelling look at the state of America as well as the current political race.






The Most Popular Sessions Included:

- "Recent Terror Attacks: National Counter-terrorism Center Partnership Briefing," by Hillary Peck, Domestic Representative, National Counterterrorism Center
- "Lessons in Leadership from the Interview Room," by Michael Reddington, CFI, VP, Executive Education, Wicklander-Zulawski & Associates, Inc.
- "Go with Your Gut: Effective Decision Making in an Over-Thinking World," by Shelley Row. For more about Shelley, check out her YouTube page.
- "Smile...It's Facial Recognition!" from Thomas McCally, Senior Partner and Equity Member, Carr Maloney, P.C., Tom Meizi, VP, Worldwide Sales, FaceFirst, and Jan Simonsen, Member and Shareholder, Carr Maloney, P.C.


Value Alert: If you're interested in the REAL value of the conference, check out the actual presentation decks here.

Mark your calendars for 2017 NRF PROTECT at the Gaylord National Resort and Convention Center, National Harbor, MD, June 26 - 28.

Nedap team at NRF Protect proudly showing off their orange shirts! Nick Khalil (Iverify) with Tonya Jenkins, Tom Joyner, CFI and Ryan Bauss, CFI (Harris Teeter)
   
Instakey's Cita Doyle talks with someone at their booth Crowd gathered around to take in the awesomeness of CONTROLTEK's RFID offering! 
   
Hedgie Bartol shows off #FlatHedgie   Gus Downing and Amber Bradley pose for a selfie before walking the show floor at NRF Protect 
   
 
Brad Reeves and Ryan Torres, Five Below, play some corn hole in Agilence/Zellman booth "park" Playing Plinko at Axis Booth 

 



Loss Prevention Teams Honored For Volunteer Work
Throughout the NRF PROTECT Loss Prevention Conference and Expo, loss prevention professionals and members of law enforcement were honored with the NRF PROTECT Awards. Recipients were recognized for case work, partnership with law enforcement and career achievements. But at the grand finale event on the final day of the conference, NRF paid special tribute to the loss prevention teams that make volunteering in the community a priority.

Loss prevention and asset protection teams from Blain's Farm and Fleet, Dress Barn and Gap went above and beyond the call of duty by giving back to numerous community programs. Watch the video for more about how and why these teams give back and the impact they make on their communities. nrf.com

Three Indicted in Attempted Extortion of Waffle House Chairman
An ex-housekeeper for the chairman of Waffle House and two of her attorneys have been indicted in Georgia on charges they conspired to extort the executive during a four-year legal battle over secretly recorded video of sexual encounters.

The indictments are the latest twist in a dispute that began in mid-2012 after Mye Brindle resigned following more than a decade as housekeeper and then personal assistant for Joe Rogers Jr., head of the Norcross, Ga.-based restaurant chain.

Prosecutors allege a sexual encounter between Brindle and Rogers in his bedroom was illegally recorded on video and the lawyers used that video in an effort to force Rogers to pay millions of dollars to prevent its release.

Secretly recording a citizen in his own bedroom is an eavesdropping felony in Georgia that can carry a prison sentence of up to five years, prosecutors said. The Fulton County grand jury also indicted Brindle and attorneys David Cohen and John Butters on charges of conspiracy to commit unlawful eavesdropping and eavesdropping, prosecutors said on Friday. reuters.com

Massive ID Theft Ring Uncovered
Victimized hundreds, maybe thousands, including Hollywood actress

Federal agents said they have uncovered a massive international identity-theft scheme that victimized at least hundreds and maybe thousands of people, including an actress who appeared in the television shows "Smallville" and "Supergirl."

Federal authorities arrested two people in Virginia and two people in Georgia on Thursday as part of a sophisticated operation they say involved stealing identities and producing fake shell companies that could apply for high-balance credit cards.

The sprawling conspiracy involved many millions of dollars, authorities say, though after two years of investigation they believe they have only scratched the surface. Court documents say that the group would bill credit card companies for payments to its own shell companies, then route the money through various entities and sometimes out of the country.

Organized under the umbrella "the Deutche Group," the conspiracy extended to India, Thailand and Britain as well as the United States. The conspirators would advertise jobs for Deutche Group on Craigslist, according to authorities, and then steal the personal information applicants gave them. They also set up online companies offering airfare and hotel deals, according to court filings, then pocketed the funds and used stolen credit cards to book the travel. Some travelers were stranded partway through vacations when their itineraries were canceled due to fraud alerts. washingtonpost.com

Baltimore, MD: Lawsuit: Security guards chased accused shoplifter to death
The family of a suspected shoplifter who drowned in 2014 near Arundel Mills mall has filed a $20 million lawsuit against the shopping center's security staff for allegedly chasing him to his death. The family of Tavon Talley filed the lawsuit against Valor Security Services and Mydatt Services in Baltimore City Circuit Court in February. A judge has denied a motion by the defendants to transfer the case to Anne Arundel Circuit Court and allowed the dispute to move forward to trial. The lawsuit states that in 2014, four security guards and a store manager, also a defendant in the suit, chased 26-year-old Talley from inside a store, where he was suspected of shoplifting, to a nearby pond where Talley jumped in and didn't resurface. The lawsuit says the defendants then failed to call 911 immediately. Talley's body was later recovered. capitalgazette.com

Fence being installed at Disney's Grand Floridian Resort beach
A construction crew has begun installing a fence around the Walt Disney World resort where an alligator grabbed a 2-year-old child. Lane Graves, 2, was grabbed by a gator Tuesday while he was in shallow water near the Grand Floridian Resort. An animal described as being as long as 7 feet snatched the little boy as he waded in shallow water Tuesday night. The beach had "no swimming" signs but none warning about alligators.

Earlier in the week, Disney said it would be adding gator warnings as well. There were signs up at the time, but they had no mention on the presence of alligators. Friday afternoon, that changed. Signs are now posted throughout the property. Additionally, workers have installed a fence. So far, at least six gators have been captured. It is still unknown if the gator responsible for killing Lane is among them. The beaches at Disney remain closed. wesh.com

Orlando Gunman Bought $9,000 Worth of Jewelry Days Before Shooting
Omar Mateen bought nearly $9,000 worth of jewelry less than a week before he killed 49 people at the Pulse nightclub in Orlando, Florida, ABC News has learned. The purchase was made June 6 at the Kay Jewelers in Jensen Beach, Florida, which is near the Lotus Gun Shop where Mateen attempted to buy body armor. Signet, which owns Kay Jewelers, would not confirm the purchase by Mateen, but issued a statement that they are "working closely with the authorities." abcnews.com

Walgreens Leads Fight Against Prescription Drug Abuse in Oklahoma
Walgreens today announced that it has implemented two programs in Oklahoma to combat drug abuse, part of a comprehensive national plan to address key contributors to the crisis.

Walgreens has installed nine safe medication disposal kiosks in Walgreens locations across the state. The safe medication disposal kiosks make the disposal of medications easier while helping to reduce the misuse of medications and the rise in overdose deaths.

Walgreens has also made naloxone, a potentially lifesaving opioid antidote, available without requiring a prescription from an individual's physician in all of its Oklahoma pharmacies in accordance with state pharmacy regulations. businesswire.com

SoCal grocery stores face strike vote
The United Food and Commercial Workers Union is seeking its fourth contract with the two chains since an epic 141-day strike that brought the region's supermarkets to their knees in 2003 and 2004. A strike would affect Ralphs, Albertsons, Vons, Pavilions and Safeway stores. The starting wage for a worker at the two chains currently is $10.10 an hour, just over the current state minimum. latimes.com

2 Retailers Fending Off Amazon.com
TJX and Ross Stores increase sales despite Amazon's Q1 dominance

The first quarter was tough for most retailers as Amazon.com continued to grab share of consumers' wallets. Not every brick-and-mortar retailer suffered from poor sales performance, however, as TJX beat analysts estimates last quarter with $7.5 billion in sales, compared with the $7.3 billion the Street was looking for.

TJX's off-price counterpart, Ross Stores, didn't fare as well, missing analysts' estimates, but sales still climbed more than 5%. Those are growth numbers Amazon's direct competitors, such as Wal-Mart or Target, would love to have. Wal-Mart and Target saw sales growth of 0.9% and -5.4%, respectively. fool.com

Houston, TX: Small Plane crash lands on Macy's Distribution Center

A small plane made a crash landing on the roof of a building in central Houston late Sunday evening. According to air traffic controllers, the aircraft disappeared from radar on approach to Hobby Airport. It was located an hour later on the roof of the Macy's Distribution Center. The pilot survived the landing and is "alert and conscious." Nobody else was aboard the plane. abc13.com


Last week's #1 article --

Retail Inventory Shrink Increased to $45.2 Billion in 2015
NRF/University of Florida Survey Finds Shrink Totaled 1.38 percent of Sales Last Year
The 2016 National Retail Security Survey, conducted in collaboration by the National Retail Federation and the University of Florida, reveals that retailers' inventory shrink averaged 1.38 percent of retail sales, or $45.2 billion in 2015, up by $1.2 billion from 2014.

According to the report, 47 percent of retailers surveyed reported increases in overall inventory shrink in 2015, with shoplifting accounting for the greatest cause with an average loss of $377 per incident (39 percent), up nearly $60 from 2014.

Watch WG Security's recent LPNN interview:
Ed Wolfe, VP of Business Development for WG Security, shows off some of the company's latest innovations, including their Multi-Detacher and the latest iteration of their popular Ninja Tag. Learn how WG is able to remotely service their EAS systems in a manner of minutes, why they offer an unmatched five-year warranty, and what else is on the horizon for them in 2016 and beyond.



All the News - One Place - One Source - One Time
 The D&D Daily respects your time
& doesn't filter retail's reality
 


 


 
The retail EMV quagmire
An analysis of Home Depot's lawsuit against Visa and MasterCard

Retailers have this love-hate relationship with EMV, in that they love to hate EMV. It's slow, cumbersome, alienates customers and until a store fully deploys it, the liability shift is expensive. There's also a reasonable argument that the liability shift is not fair to merchants, since they are being punished for something that is often out of their control.

With that in mind, it's easy to understand why major retailers - Walmart last month and Home Depot last week - are suing Visa and MasterCard in an attempt to fight chip cards any way they can.

Of course, the retail argument isn't quite phrased that way. The party line is that the litigation is aimed not at stopping EMV but in making it more secure, by way of insisting on PIN authentication instead of the existing signature authentication.

In words lifted from the Home Depot lawsuit, this is Home Depot's argument (which is quite similar to a May lawsuit against the same two card brands from Walmart): "For years, Visa and MasterCard have been more concerned with protecting their own inflated profits and their dominant market positions than with the security of the payment cards used by American consumers and the health of the United States economy. Visa and MasterCard have pushed consumers to use payment card technology that Visa and MasterCard know is defective and subject to fraud and have colluded with each other and with the banks that issue debit and credit cards to do so." computerworld.com

Fraudulent Practices in Online Payments Via Smartphones: A Looming Threat?
While a slim percentage, 1.9% of the sellers have noticed a major increase in mobile fraud, one of the more worrying signs is the fact that nearly 1 out of 2 sellers are uncertain if the rates of fraud have changed over the past one year. This highlights one of the major problems in the mobile online transaction industry- there is a distinct lack of knowledge among the sellers as to whether mobile fraud is even occurring at their end.

A new study shows that a startling 43% of merchants have no idea how much losses they have incurred through mobile frauds. Of the remaining 57% keeping tabs, a vast majority of 43% say that mobile frauds account for less than 10% of their total fraud losses.

While the fact that the losses from the channel have been kept to a minimum is indeed good news, one of the more interesting facts that have come to light is the fact that for most sellers, domestic frauds and international frauds occur at almost the same frequency with 31.4% for the former and 28.6% for the latter. dazeinfo.com

'Spam King' gets 30 months in prison for sending 27M Facebook messages
Sanford Wallace, a hacker who sent more than 27 million spam messages on Facebook, has been sentenced to 30 months in prison. He was also ordered to pay $310,629 in fines. Wallace, better known as the "Spam King," compromised more than 500,000 Facebook accounts between November 2008 and March 2009 by sending users links to websites with malware. The malicious sites would then harvest users' log-in credentials and friend lists - making it easier for Wallace to send mass messages. Through all the links Wallace sent, he was able to earn money since the companies paid him for high traffic referrals. nydailynews.com

34,400 credit cards, addresses, and security codes exposed by Acer online store
If you bought an Acer device from the company's store in the last year, there's a chance that your credit card info was hijacked. The Taiwan-based company informed California's attorney general that attackers made off with the "name, address, card number, expiration date and three-digit security codes" of users between May 12, 2015 and April 28, 2016. It sent form letters to the 34,500 affected customers, all of whom are in the US, Canada and Puerto Rico. theverge.com
 

 


 

Checkpoint Reveals 3rd National Source Tagging Symposium Findings From Retailers, CPG Manufacturers; Hosted by CVS Health

Leading Drugstores, Specialty Retailers, Manufacturers Share Source Tagging Best Practices Across the Supply Chain

THOROFARE, N.J. - June 14, 2016 - Checkpoint Systems, Inc., a leading global supplier of merchandise availability solutions for the retail industry, today announced findings from its third-annual National Source Tagging Symposium, which was hosted at CVS Health Headquarters in Cumberland, Rhode Island.

Additional source tagging road shows and innovative tours will be held around the globe throughout the year starting this month. Attendees typically are represented by various vertical markets, from drug/pharmacy, to discount stores, to supermarkets, to general apparel and specialty accessories as well as cosmetic and pharmaceutical consumer package goods (CPG) manufacturers.

These events provide a forum for retailers and CPG manufacturers to work together on source tagging initiatives that will reduce their labor costs and shrink, while protecting brands and improving their in-store shopper experience.

One VP of Loss Prevention at a major North American drugstore chain previously noted that source tagging alone reduced theft of high-risk items by 44 percent. Another noted that "visible tags are a great theft deterrent, and source tagging protects the look and feel of premium packaging better than in-store tagging." Because of the proven benefits of visual source tagging, another major retailer has determined that its products must have visual 'Security Protected' marking or visible circuit as a minimum. One of its LP executives noted that it is better to "deter than to catch."

This year's presenters included experts from retailers and CPG manufacturers from across the globe. The symposium began with an open panel discussion conducted by Colin Peacock (ECR Community Shrink, OSA Group) who allowed participants to share their shrink pain points and best practices among other loss prevention professionals sharing a major goal in common of decreasing shrink/increasing ROI.

The event boasted a double digit increase in attendance from 2015 with a record number of new CPGs and retailers.

During this year's session, leading drugstores and specialty retailers in attendance shared three critical factors for source tagging success. Click here to learn the three critical findings.
 

 

 


Thanks to all the Sponsors who made this event possible!



Live interviews from the NRF Big Show January 2016

Mastering the Change Process
Delivering Services in Different Retail Environments

Brian Bazer, AVP, AP & Risk Mgmt.,
ascena retail group dressbarn

Learning how to deliver LP services in different retail environments is critical in today's world. With retailers continually changing and reinventing themselves, one day you may be in a store selling apparel and the next in a specialty store selling electronics. Brian Bazer, AVP, Asset Protection and Risk Management, ascena retail group dressbarn, shares some advice on how to navigate the change process. Learn why it's crucial to not only understand the business strategy and culture of your company, but also your own leadership brand - and how you can marry the two.

Episode Sponsored By:
 


LPNN Quick Take #21

Paul Paglia, VP Loss Prevention & Retail Operations, DKNY, joins Amber and Joe to talk about counterfeiting and other challenges facing luxury brands. Amber reveals how she might have been duped by a "CKNY" bag.

Episode Sponsored By:
 

Solution Providers, have a video or commercial you want to publish?  Contact us.

Study: Online checkout shows some improvement
E-commerce retailers could do better in converting shoppers at the point of sale, but are displaying encouraging signs.

According to the Checkout Conversion Index for the second quarter of 2016 from payment platform provider Pymnts.com, underperforming e-commerce retailers will lose $162.4 billion in potential revenue during 2016 due to failure to convert site visitors to sales. This is due to a variety of frictions that exist between online discovery and checkout.

However, overall online conversion performance has improved compared to the first quarter of 2016. The average checkout conversion score among more than 650 e-commerce sites evaluated in the study is 56.4 on a scale of 0-100, up three points from the previous quarter. The top 30 retailers had ab average score of 75.2. retailingtoday.com

The critical factor for consumers when shopping online is...
Sixty-six percent of e-commerce shoppers consider delivery a decisive factor when shopping online, according to a new study by enterprise delivery experience solution provider Convey. In addition, 70% of consumers report they are unlikely to return after a poor delivery experience.

According to the survey, the customer forms impressions about the brand throughout the purchase experience, and impressions are reinfoced or destroyed by the experience they receive through the delivery process. chainstoreage.com

Nordstrom postpones an e-commerce fulfillment center


Wal-Mart in Talks to Sell Chinese E-Commerce Business to JD.com

 
&&&& 

TCORCA's Annual Conference & Training Set for August 16-17

Join the Twin Cities Organized Retail Crime Association (TCORCA) for their second annual TCORCA Conference set to take place on August 16 and 17, 2016. The conference will be held at the Crowne Plaza Minneapolis West, in Plymouth, MN and reigstration is now open.

The annual TCORCA conference provides a two-day conference with a variety of topics, keynote speakers, and break-out sessions. Coalition members from across the region and country come together to train and network in the areas of Organized Retail Crime and related subjects. This training will consist of best practices designed to be brought back to the field in order to more effectively and efficiently combat organized crime.

For more information and to register for the conference, click here. 



Waterloo, IA: Six arrested in Waterloo face charges in mult-state Cell Phone Store Armed Robberies
Six Illinois men arrested at a Postville motel following the robbery of a Waterloo cell phone store in September were part of a larger group behind other heists, according to the FBI. Investigators with the FBI and Illinois police had suspected the group of sticking up phone stores in five states and had been tracking one alleged robber's phone a few hours before the Waterloo robbery, court records state. Now four of the six suspects have been indicted on federal charges of conspiracy to commit robbery and conspiracy to brandish a weapon in furtherance of a crime of violence. Members of the group are suspected of robbing cell phone stores in Joliet, Aurora, Bradley, Bloomington and Batavia, Ill.; and St. Louis, Mo., court records state. wcfcourier.com


Tulsa, OK: Police search for thieves hitting two Ulta Beauty stores
One at 41st and Yale and the other in Tulsa Hills. Police are looking for the people responsible for assaulting an employee while stealing from two cosmetic stores Sunday afternoon. The group of thieves showed up to Ulta at 41st and Yale minutes after shoving an employee who tried to stop them at the Tulsa Hills Ulta store. fox23.com



2016 National Cargo Theft Task Force Summit Conference Recap

The 2 day 2016 National Cargo Theft Task Force Summit was held June 14-15 at the Shriner's Conference Center in Addison, Illinois, just a few miles south of Chicago. The conference was hosted by title sponsor NICB (National Insurance Crime Bureau) and Travelers Insurance.

The 300+ attendees was composed of 80% law enforcement and 20% from logistics, security, pharmacy manufacturers and insurance companies. Attendees heard presentation from numerous experts from various Cargo Theft Task Forces from around the country; US Attorneys and District Attorneys prosecuting cargo theft cases; and supply chain/security experts.

Traveler's Insurance provided data showing the top cargo theft states to be, again, California, Florida and Texas. The data detailed thefts of cargo from manufacturers and retailers has shifted from electronics in 2007 to groceries, soft drinks and apparel in 2015.

The Mid-West Cargo Theft Unit's Memphis Cargo Task Force, led by the FBI and comprised of FBI, US Marshals and local law enforcement, presented their interstate cargo theft investigation which began in Memphis, TN and extended to Nashville and ultimately to the fence located Detroit, Michigan. According to US Marshal Service's Oscar Blythe, "the Kroger ORC teams played an active and vital role in this investigation. Kroger ORC teams partnered with the task force for this operation to provide product for the bait load, surveillance, assisted with identifying stolen products and providing logistics for the $1M+ seizure at the fence's warehouse in Detroit". ORC Investigators Donny Blackwell and Glenn Alred were presented with Outstanding Merit Unit Citation Awards from the FBI and the task force. Interesting, but not surprising, was the link between cargo thefts and ORC.

Cook County State Attorney Dave Williams and Chicago Police Detective Oscar Valenzuela discussed the investigation and prosecution of cargo theft organizations. A very well-rounded and very good conference with input from law enforcement, prosecutors, pharmacy manufacturers, insurance companies and anyone who is involved in the investigation of cargo thefts. Thank you Denny Dansak, Sr. Corporate Manager ORC, Kroger, for this submission!
 

Do you have an ORC case to share? Publishing it educates the LP & retail community, and
might fuel even more jobs and funding.
Share your ORC news and help the industry grow!!!



Shootings, Deaths and Evacuations

Aurora, CO: Security Guard shot and killed in Marijuana Dispensary
Armed Robbery

Aurora police are looking for two men suspected of shooting and killing a security guard while robbing a marijuana dispensary Saturday night. Officers responded to the Green Heart Marijuana Dispensary at 19005 E. Quincy Ave., at about 9:44 p.m. after someone reported a robbery with shots fired.

"When they arrived on scene they located a security guard inside suffering from multiple gunshot wounds," Aurora police announced in a news release. denverpost.com

Hardeeville, SC: Dollar General Armed Robbery suspect killed
in shoot-out with Police

An officer-involved shooting at the Dollar General on Whyte Hardee Boulevard in Hardeeville has left a suspect dead. At about 8 a.m. Monday Hardeeville Police Department along with the Jasper County Sheriff's Office responded to a call about a possible armed robbery at the store. Two Hardeeville officers and one deputy entered the store to witness a hostage situation. The suspect began shooting at the officers as he headed toward the back entrance of the store. jaspersuntimes.com

Greenville, NC: Security guard at Waffle House fires back after fight escalates to shooting
The Greenville Police Department is investigating a fight that ended with shots being exchanged at a Waffle House. It happened just before 4 a.m. Sunday morning. Investigators say two people were involved in a fight inside the restaurant that spilled into the parking lot. Police say during the fight at least one person fired a gun. An armed private security guard, who was at the restaurant, says she returned fire with one of the suspects. No one was injured during the incident. wncn.com

Bakersfield, CA: Police investigating a shooting that left 1 dead,
1 injured at strip center

The Bakersfield Police Department is investigating a shooting that left one dead and one injured in a strip mall parking lot near California Ave & Mohawk (5400 block of California Avenue). Police said they responded to reports of shots fired in the area around 3:15 a.m. Upon arrival, officers located an adult man suffering from gunshot wounds. He died at the scene. While on scene officers were advised a second adult male suffering from gunshot wounds arrived at a local hospital by private means. The second victim suffered injuries that are not considered life-threatening. turnto23.com

Orange County, FL: Deputies investigate shooting at Orange County strip mall
Deputies are investigating a shooting that happened late Saturday night at a strip mall on Lake Underhill Road. It started as an aggravated battery call to the sheriff's office around 10 p.m., but authorities arrived to find a man lying on the ground with a gunshot wound. It's unclear what led to the shooting. wesh.com

Orlando, FL: Fight causes commotion at Vineland Premium Outlets
A fight at the Orlando Vineland Premium Outlets Saturday led to a panic and unfounded reports of a shooting, Orange County deputies said. No shots were actually fired, said a sheriff's spokeswoman. More than 20 Orange County Sheriff's Office patrol cars responded to the incident. orlandosentinel.com

Charlotte, NC: Suspicious package cleared as Whole Foods was evacuated
Emergency crews responded to a suspicious package call Sunday afternoon at the Whole Foods store near SouthPark Mall in Charlotte. Someone left a bag on the way to the airport and the area was soon cleared after it was deemed safe, officials said. Police checked the store as a precaution. No charges will be filed. wsoctv.com

Derby, KS: Goodwill evacuated after Grenade found in store
Bomb squad personnel determined the grenade that caused an evacuation at the Goodwill Store in Derby turned out to be a non-active explosive. A Goodwill spokeswoman said the grenade was discovered in a box of items donated to the store. She said about 10 employees were inside the store when the grenade was found at around 3 p.m. She said she also believes this to be an accident. kake.com

Robberies & Thefts

Detroit, MI: Family Dollar employees fed up with string of store robberies
Robberies at dollar stores are becoming more and more common in Detroit, and one employee who was held at gunpoint says she's had enough. Family Dollar store employees working at the Telegraph and 7 Mile location are frustrated. The store was robbed Saturday for the second time in just a matter of months. This time the thieves just reached over and helped themselves to the cash when the drawer was open. But last time, they were robbed at gun point. fox2detroit.com

Hialeah, FL: Walgreens GPS device on pharmaceuticals helps Police
track down Burglars

Surveillance video caught two men prying open the front door of the store around 4:25 a.m. The duo made off with $3,576 worth of prescription drugs. But that haul included a drug with an anti-theft GPS device. The device got tossed near the Walgreens, but it had already sent its location to Hialeah Police. Then, the device gave up fingerprints of one suspect. After being arrested he gave up the second suspect. Police recovered a duffel bag with 16 bottles of controlled prescription drugs belonging to the Walgreens pharmacy. miamiherald.com

Kay Jewelers in the Southcenter Mall, Tukwila, WA reported a Grab and Run on 6/19, merchandise valued at $16,798

Piercing Pagoda in the Dartmouth Mall, North Dartmouth, MA reported a Grab and Run on 6/17, merchandise valued at $699

Piercing Pagoda in the Tucson Mall, Tucson, Arizona reported a Grab and Run on 6/18, merchandise valued at $699

Australia: Foodworks Supermarket employee tasered in the face during robbery

UK: High End, Breitling Watch store the victim of a Smash & Grab

UK: Police and retailers on alert for "idle kids" shoplifting during school holidays

Cargo Theft

Bergen County, NJ: Seven men sentenced in 1.5 Million Cargo Thefts
Acting Attorney General Robert Lougy has announced that two North Bergen and three Union City men were among seven defendants sentenced to state prison and jail terms June 10 for conspiring in a $1.5 million series of thefts involving tractor-trailers loaded with cargo, including clothing, beauty products, auto parts, cheese and beer, which the defendants stole and fenced. A total of 12 men were charged in a June 4, 2015 indictment stemming from Operation Midnight Run, a long-term investigation by the New Jersey State Police Interstate Theft North Unit, the New Jersey Division of Criminal Justice Specialized Crimes Bureau and the U.S. Department of Homeland Security Border Enforcement Security Task Force. Nine defendants have pleaded guilty to date. hudsonreporter.com

Sioux City, IA: Teen steals a Coca-Cola truck, gives away merchandise
Police believe the 18-year-old stole the truck as the driver was inside a business making a delivery last Monday. Police say the teen then drove to a construction site in the Dakota Dune and gave away $1,000 in merchandise from the truck. Police say he then came back to Sioux City in the truck and fled on foot when officers attempted to stop him. wqad.com

Counterfeit Goods 

Westbury, NY: 2 arrested in $1.2M counterfeit goods bust
Law enforcement officials will hold a news conference Monday to detail two arrests in Westbury that police said involved more than $1.2 million in counterfeit goods. The arrests took place between Thursday and Saturday, police said. No other information was released. newsday.com

Laconia, NH: $20,000 of Counterfeit Goods seized at Bike Week

Hong Kong Customs cracks down on shops selling suspected counterfeit cosmetics and skin care products


AT&T - Camden County, NJ - Armed Robbery
Burger King - Wichita, KS - Armed Robbery
C- Store - Newark, NJ - Armed Robbery
Cefco - Meridian, MS - Armed Robbery
CVS - Pasadena, CA - Robbery
Distant Thunder - Brossard, LA - Burglary
Food Lion - Nashville, NC - Armed Robbery
Green Heart - Aurora, CO - Armed Robbery/ Guard wounded
KC Beauty Mart - Lorton, VA - Robbery
Kwik Shop - Davenport, IA, Armed Robbery
O'Neill Surf Shop - Capitola, CA - Armed Robbery
Pennwood Paint - Wilkinsburg, PA - Burglary
Quik Trip - Rowlett, TX - Armed Robbery
Radio Shack - Lexington, KY - Armed Robbery
Rite Aid - East Syracuse, NY - Robbery
Sprint - Rockford, IL - Armed Robbery/ Employees assaulted
Subway - Phoenix, AZ - Armed Robbery/ Kidnapping
Sunoco - Macon County, GA - Armed Robbery/ Clerk shot and killed
T- Mobile - Marana, AZ - Armed Robbery
United Dairy Farmers - Columbus, OH - Theft
7-Eleven - Henrico County, VA - Armed Robbery
7-Eleven - Lakewood, OH - Armed Robbery
7- Eleven - Palo Alto, CA - Armed Robbery
7-Eleven - Martinsburg, WV - Armed Robbery



 


 
Featured Job Alert Spotlight
   
Company Confidential Director of Global Security
The Sr. Director of Global Security will oversee the company's executive protection program, the security of the company's home office and international operations as well as certain investigations in the home and international offices. A minimum of 15 years experience in executive protection and/or corporate security with international security experience. Experience managing teams of people and administering a budget. Previous military or law enforcement experience is a plus. Proven ability to partner with local, state, federal, and international law enforcement. 

Director of Loss Prevention
Rocky Mount, NC

This is a retained search for the D&D Daily.

 

Regional Loss Prevention Director
Denver, CO

CarMax is looking for a Regional Loss Prevention Director (RLPD) to lead and direct all asset protection operations in our new Denver Region. The RLPD is directly responsible for all facets of CarMax's LP program in the region, including: Developing and driving CarMax's LP strategy in conjunction with the rest of the LP team...

 

Regional Loss Prevention Director
Baltimore, MD

CarMax is looking for a Regional Loss Prevention Director (RLPD) to lead and direct all asset protection operations in our new Baltimore Region. The RLPD is directly responsible for all facets of CarMax's LP program in the region, including: Developing and driving CarMax's LP strategy in conjunction with the rest of the LP team... 
Sr. Mgr, Safety & Retail (Non-Industrial)
Jacksonville, FL
The Sr. Manager, Safety & Retail Environmental Health (Non-Industrial) is responsible for developing, implementing and managing comprehensive safety programs designed to minimize the frequency and severity of accidents, while complying with applicable regulatory requirements...
  Asset Protection Specialist
South Carolina
The specialist, asset protection, will oversee the protection of company assets within an assigned group of stores. This position will execute the asset protection program designed to minimize inventory shrink, workers compensation claims, general liability claims, cash loss and bad checks...

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Jon Barnett
was named Regional Loss Prevention Director for Barnes & Noble.


Jim Kallin
was named Regional Loss Prevention Manager for Finish Line.  
 

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Sometimes the best reaction is no reaction as the old expression "Silence is Golden" is more applicable than most think. Especially in a situation where you're unfamiliar with the surroundings, the people, the cultural beliefs, or the boundaries. The key is having the self-discipline not to react or speak. It can help prevent you from going too far or showing anger and it just may keep you from destroying a relationship or your reputation. Reacting is easy - listening and bidding your time isn't.

Just a Thought,
Gus
Gus Downing

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