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2017 ORC in Idaho Conference
July 25

Twin Cities ORC Association Annual Conference & Training
Aug. 15-16

2017 Safety Leadership Conference
Sept. 11-13

ISCPO 2017 Conference
Sept. 12-13

NE Loss Prevention Expo
Sept. 14

Retail Council of Canada LP Conference
Sept. 19

ASIS International
63rd Annual Seminar

Sept. 25-28

RFID in Retail and Apparel
Sept. 26

National Association of Bunco Investigators Annual Training Converence
Oct. 11-12

Colorado Organized Retail Crime Alliance Conference
Oct. 17

See More Events


Vector Security® Networks to Showcase Single-Sourced Physical Security and Managed Network Services Solutions at 2017 NRF Protect Conference
Retailers will benefit by working with a one-source provider to build scalable, efficient networks and edge applications, versus relying on a device-centric approach.

Vector Security® Networks, the single source solutions provider for managed network services and physical security to multi-site businesses across North America, will showcase how managed networks have evolved to include physical security and managed applications at the edge. Our team, in concert with our unequalled Enterprise NOC support, will highlight our "whole network strategy" approach to design, engineering, delivery, and ongoing management of hardware agnostic infrastructure, broadband services, and critical applications based on unique customer needs at NRF Protect (Booth #807). Read more in today's Vendor Spotlight column below.

Food Safety Experts to Discuss Technology's Impact on Brand Protection and Consumer Confidence
Safe Quality Food Institute (SQFI), a division of the Food Marketing Institute (FMI), will participate at the Specialty Food Association Summer Fancy Food Show and discuss the impact of food safety on food retail businesses and their suppliers. In addition to the session, the association's food safety team will host a Food Safety Lounge to help specialty food manufacturers and retailers navigate options for food safety and quality programs and compliance. fmi.org

76 arrests in Europol's 'eCommerce Action 2017' Operation -
$5.6M U.S. online fraud

Ireland was one of the 26 countries which took part in the eCommerce Action 2017 operation, coordinated by the European Cybercrime Centre or EC3. Assistance was provided from payment card schemes, banks, logistics companies and e-merchants.

In total Europol says the suspects were responsible for over 20,000 fraudulent transactions using compromised credit cards worth over $5.6M U.S.

Two hundred websites and social media accounts, which in some cases had 100,000 followers or customers, were identified as being used to sell on goods that had been bought fraudulently. It also targeted the addresses where the illegally bought goods were being sent to.

As part of the action, the law enforcement agencies seized hundreds of parcels being sent from online shops.

One hundred locations were searched and expensive electronics, including smartphones and tablets, as well as clothing and watches were seized.

The process also unmasked suspects who had been involved in other crimes, like cyber-attacks, illegal use of stolen passports, identity fraud, phishing and online child exploitation. rte.ie

King Kong & Godzilla Fighting it Out
Wal-Mart to Vendors: Get Off Amazon's Cloud

The battle between the King Kong and Godzilla of retail has moved into the cloud. Wal-Mart is telling some technology companies that if they want its business, they can't run applications for the retailer on Amazon.com Inc.'s leading cloud-computing service, Amazon Web Services, several tech companies say. wsj.com

"The retail world is terrified, since the Whole Foods announcement"
Who Amazon Might Gobble Up Next?

"Amazon's next acquisition target could be Nordstrom," declared Inc. Magazine. "Could GrubHub be Amazon's next big purchase?" asked the website Consumerist. "Amazon might go after Lululemon or Warby Parker next," said cable business channel CNBC.

In other corners of the Internet, analysts and investors speculated that Seattle-based Amazon could be setting its sights on organic grocer Sprouts, discounters DollarTree and Dollar General, and used-goods purveyors such as Plato's Closet and Once Upon a Child. The Whole Foods deal, analysts said, signaled that Amazon - which until now had focused mostly on scooping up niche businesses and technology start-ups - is serious about buying established bricks-and-mortar businesses. washingtonpost.com
What Retailer Wouldn't Want Their Success
TJX's Miracle Playbook From a Vanishing Era Has Them Leading The Pack

The Framingham, Mass., company isn't shifting business online or using big data to figure out what shoppers want. Instead, it has become one of the country's fastest-growing retailers by sticking with a playbook from a vanishing era. It relies heavily on the instincts of its merchandise buyers, many of whom have been with the company for decades. TJX stores rapidly turn over limited quantities of products that are all sold at bargain prices. The result is a rarity in retail-a constant treasure hunt.

"Fresh merchandise hitting the floor is key," said Paul Sweetenham, a former senior executive at TJX's European division. "It's a very simple business model, but it's hard to execute."

Little is known publicly about how the retailer executes its strategy, and TJX declined to make current executives available for interviews. The Wall Street Journal pieced together how the company operates from conversations with former executives and people familiar with its business practices. Debra McConnell, a TJX spokeswoman, confirmed some facts about its strategy.

TJX is known as an off-price retailer because it offers brand-name goods at 20% to 60% below regular retail prices. The company takes an average of 25 days to sell its merchandise, a quarter of the time it takes department stores like Macy's and Kohl's Corp. to sell their inventory, according to research from investment bank UBS.

Central to TJX's success are its merchants. The company employs more than 1,000 buyers who buy apparel and other goods from more than 18,000 suppliers around the world. Each buyer controls millions of dollars and has authority to cut deals on the spot, unlike most department stores, which can take weeks to review and approve orders.

Each of the company's four CEOs came up through the buying ranks.

Buyers undergo intensive schooling. Trainers travel with new buyers for their first three years on the job. Buying techniques are codified at TJX University, an in-house training program that teaches employees how to identify value. Staff learn to evaluate products based on a formal formula that rates brand, fashion, quality and price on a scale of one to four. A total score of 16 is considered the perfect buy.

TJX is obsessed with getting merchandise to stores quickly. On a recent afternoon in early May, a large New York manufacturer was looking to unload several hundred thousand swimsuits. A TJX buyer cut a deal and they were on the floor by Memorial Day.

Products arriving at stores in the morning must be displayed by the evening, giving rise to an internal mantra, "Door to Floor in 24."

If the off-price model is underpinned by speed and agility, traditional retailers are at the other end of the spectrum. They tend to be locked into a group of suppliers and order goods months in advance, which makes it harder to adjust to changing trends.

Its stores have no walls between departments, so it can quickly reconfigure floor plans. Similar clothes from different labels can be found on the same rack. So it doesn't assign areas to brands. Flexibility being the key.

With $332 of sales a square foot vs. Macy's and Kohl's at $188 and $186. wsj.com

Wholesaler Ripping Off Retailers in Southern California for $4.7M
5-Hour Energy Counterfeit Scheme Nets Husband 7 Years, Wife 2 Years

U.S. District Judge Lucy Koh said she found it aggravating that Joseph and Adriana Shayota, who are worth millions, wanted so much money that they devised and financed a counterfeit 5-hour Energy drink business, putting the public at risk. "This is just a crime of pure greed for people who are worth more than $12.5 million and with assets of $16 million," Judge Koh said.

The couple was the last of nearly a dozen conspirators to be sentenced for their roles in the operation under which conspirators relabeled bottles of 5-Hour Energy, made by the original product maker, Living Essentials, that were meant to be sold in Mexico.

Under the scheme, the co-conspirators would replace Spanish labels with English ones and sell them for 15 percent less than the authentic bottles in the U.S. When the legitimate bottles ran out, the conspirators made counterfeit bottles and filled them with mysterious liquids, eventually selling retailers more than 3 million bogus energy drinks.

The government filed a forfeiture motion in April, arguing that the couple is required to forfeit assets to account for the $4.7 million the operation made in gross sales. law360.com

Lumber Liquidators Gets Claims Trimmed From Flooring MDL
A Virginia federal judge overseeing multidistrict litigation over Lumber Liquidators Inc.'s allegedly hazardous laminate wood flooring axed California state law false advertising claims and Illinois state consumer fraud claims Tuesday, but preserved other state law claims that the flooring was deceptively marketed. law360.com

Cargo Theft Up at Holding Yards around Georgia Ports and throughout Southeast
The Georgia Bureau of Investigation Major Theft Unit is reporting a sharp increase in cargo theft from holding yards surrounding the Georgia Port. According to Special Agent John Cannon with the Major Theft Unit, the GBI normally sees up five to seven container thefts each year. However, just in the last two months, three containers have been stolen.

The non-profit organization held a meeting Tuesday to discuss with law enforcement agencies and private holding yard companies how to secure their property properly. The Major Theft Unit and SETSC say they caught the spike in thefts early, so they are working now to create a solution. Although the unit is less than 10 years old, agents have recovered $70 million in stolen cargo. fox28media.com

Play "IAI's Whose Clues?" at NRF Protect for a chance to win an Apple watch!
Playing the game is easy and free. Here's how to play:

● Visit each of the solutions providers listed on the Clue Sheet and ask for a color-coded label confirming your visit.
● Once all 6 color-coded stickers are collected, submit your completed Clue Sheet at Booth 547
to be entered in to a drawing for an Apple watch.
● The LIVE drawing for an Apple watch will take place at Booth 547 on Wednesday, June 28th at noon.

View the game rules and enter the drawing here.

Attention VPs and Directors:
WZ Giving Away 100 IAI Memberships at NRF Protect

Don't forget to stop by Wicklander Zulawski's booth (#1434) to enter for your chance to win up to 100 One Year IAI Memberships for your team members!

While you're visiting WZ's booth, make sure you get your CFI and IAI ribbons as well as check out the latest advancement in the interviewing and interrogation world.

This interactive interview simulation allows an investigator to practice non-confrontational interviews with three degrees of difficulty: Basic Bob, Advanced Bob, and Challenge Bob. Each of the interviews with Bob changes in reaction to the choices the interviewer makes in the simulation making each new attempt another challenge. Just like a real life interview Bob's personality also changes as the difficulty of the simulation increases requiring the interviewer to compensate and counter each new reaction.

Canada's Largest Retailer
Sr. Director, Loss Prevention (Retail Operations), Loblaw Companies, Brampton, Ontario

Reporting to the Senior Vice President of Loss Prevention, the successful candidate will develop, direct and implement all loss prevention initiatives to protect all company assets while complying with corporate standards, policies and procedures. The role will lead best practices in loss prevention, work with internal and external stakeholders to lead and implement new solutions to minimize total loss.

Loblaw Companies Limited is Canada's food and pharmacy leader, the nation's largest retailer, and the majority unit holder of Choice Properties Real Estate Investment Trust. Loblaw - and its portfolio of grocery, health and beauty, financial services and apparel businesses, and employing close to 200,000 Canadians.

400 Market (grocery) stores including Loblaws®, Provigo®, Zehrs® and others. Canada's largest retail pharmacy network of 1,300 locations, Shoppers Drug Mart® and Pharmaprix. 500 Discount stores including No Frills®, Real Canadian Superstore® and Maxi®.  Emerging businesses - like T&T®, Wholesale Club®, Fortinos®, Arz® and Gas Bar.

PC Financial® has Canadians' financial needs covered. Joe Fresh lifestyle collections for families around the world.

Brands: President's Choice™ is Canada's #1 Consumer Packaged Goods brand. no name® is a range of food and household products that delivers an uncompromising focus on value for the money. Life Brand™ : A Canadian brand for over 50 years.

Annual sales of $46.4B, up 2.2% over 2015. Q1 2017 sales of $10.4B up 0.2%. myworkdayjobs.com

Sprint expands in Southern California with 78 new retail stores: over 550 jobs

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Vector Security® Networks to Showcase Single-Sourced Physical Security and Managed Network Services Solutions at 2017 NRF Protect Conference

Retailers will benefit by working with a one-source provider to build scalable, efficient networks and edge applications, versus relying on a device-centric approach.

PITTSBURGH, June 21, 2017 -- Vector Security® Networks, the single source solutions provider for managed network services and physical security to multi-site businesses across North America, will showcase how managed networks have evolved to include physical security and managed applications at the edge. Our team, in concert with our unequalled Enterprise NOC support, will highlight our "whole network strategy" approach to design, engineering, delivery, and ongoing management of hardware agnostic infrastructure, broadband services, and critical applications based on unique customer needs at NRF Protect.

Vector Security Networks currently manages or plays a critical role in maintaining hundreds of thousands of network devices, from corporate firewalls to endpoints. The company will demonstrate how reliable bandwidth, PCI Compliance, cloud-based tools, and a scalable WAN architecture come together seamlessly to support multi-site business needs. With deep roots in physical security and the proven delivery of solutions on customer networks, the team at our NRF Protect booth is prepared to discuss the latest applications and technologies in both physical security and networking, including SD-WAN, 4G-LTE backup, and secure Wi-Fi.

"We understand that each retailer's network is unique. Different networks require different solutions, and not every 'on paper' design will work optimally in a real-world application," said Mike Grady, Executive Vice President of Vector Security Networks. "That is why our one source solution is unique. Your network needs more than a 'great product.' Your network is more than a 'box.' Retailers need a company that can deliver what they need under one roof...a company with the expertise and experience to advise and adapt. And we will demonstrate how we stand out as the one source solution."

Leading with unmatched expertise in security and protection, Vector Security Networks works with top retailers and multi-site businesses to support their needs for bandwidth, security, video, and managed services that create cost savings and efficiency while addressing critical requirements for cybersecurity and performance.

Visit Vector Security Networks at Booth #807 at NRF Protect, June 27-28 at the Gaylord Harbor Resort and Convention Center in Washington, DC to see our team in action and how we deliver one source solutions for physical security and managed network services to today's leading brands.


CISOs Offer Tips for Communicating With Board Members
Keep the board-level discussion focused on business, not technical details

Now that cybersecurity is a board-level issue, chief information security officers must learn how to translate their efforts into a language the board of directors can understand. That means limiting the discussion of technical metrics in favor of business-focused conversation, a group of corporate security chiefs said Tuesday.

"It's not necessary in my mind for a board conversation to have a very metrics-heavy dialogue," said Rohan Amin, global chief information security officer for J.P. Morgan Chase & Co., during a panel discussion on cybersecurity metrics at the SINET Innovation Summit. "Things like that are completely irrelevant for a board conversation."

Instead of sharing figures on the number of attempted phishing attacks or software patch levels, CISOs presenting to corporate directors should focus on how security enables the business. They should deliver messages in plain English and tailor them to the particular needs of the board, panelists said. While cybersecurity increasingly has become a board-level issue, and a major area of investment, the board itself still remains focused primarily on oversight and governance duties.

The board meeting is where CISOs can shape the narrative, tying their company's cybersecurity capabilities to business outcomes. That includes giving board members a picture of how security efforts have evolved from the prior year to the present, and how they are expected to evolve in the year ahead. wsj.com

Data Breach Costs Drop Globally But Increase in U.S.
The average total cost of a data breach declined 10% year-over-year around the world, but in the US edged upward by 5%.

The average cost per data breach is now $3.62 million worldwide, marking a 10% drop from the $4 million average cost-per-breach in 2016.

This marks the first time data breach cost has decreased overall since IBM created its Cost of Data Breach report, which was published June 20. The good news unfortunately doesn't apply to everyone: cost increased 5% in the US during the same timeframe that it dropped 26% in Europe. darkreading.com

Organizations Are Detecting Intrusions More Quickly
More organizations appear to be heeding the advice to implement capabilities for detecting intrusions sooner, at least based on an analysis of data from breach investigations that security vendor Trustwave conducted for clients last year.

Trustwave's analysis showed that the median number of days from an intrusion to initial detection of the compromise fell sharply from 80.5 days in 2015 to 49 days in 2016. In other words, out of all organizations for which Trustwave conducted a breach investigation last year, half discovered the breach in 49 days or less, while half took longer.

The overall range was zero to 2,000 days, meaning at least one breached organization discovered the intrusion in less than one day, while at least one took more than five years.

The news was even better for internally detected data breaches. For organizations that detected an intrusion on their own, the median was 16 days, compared to 65 days for breaches that were externally detected. Once a breach was detected, the median duration of the time to containment was 153 days. darkreading.com

Major Websites Vulnerable to their Own Back-End Servers
A UK researcher hacked his way through the public websites of the US Department of Defense and several major commercial organizations via some not-so visible weaknesses and vulnerabilities that netted him a grand total of $30,000 in bug bounty rewards. darkreading.com

Airlines & Now Airports Using Facial Recognition
Nation's First Facial Recognition Self-Service Bag Drop Comes to MSP
Delta began testing the nation's first facial recognition self-service bag drop Monday at Minneapolis-St. Paul International Airport. Designed to cut down on long lines at the ticket counter, the bag drop cost Delta about $600,000. It's free to use, and there's no need to sign up ahead of time, either. kstp.com
Senior Director, Information Security, Walmart Global eCommerce, Sunnyvale, CA
Security partnership provides security leadership to distinct Walmart businesses that are unique due to their technology, processes, location, or business model. The goals of the security partner program are to gain an understanding of each business, its security risks, drive strategy for each of the Walmart businesses while integrating into the global information security strategy and program. We are seeking a strong leader who can build this the internal partnership and lead this highly technical and visible program. The ideal candidate will possess both deep and broad technical knowledge across a range of security disciplines as well as being a strong people leader. You will join one of the best security teams in the world, leading programs that affect some of the most visible and valuable brands. brassring.com


Filing expected to result in liquidation of retailer
Sears' Canadian business is about to collapse, reports say

Sears Canada is preparing to seek court protection against creditors in a move that will likely lead to a liquidation, according to reports by Bloomberg and Reuters.

Sears Holdings still holds 12% of the Canadian business's stock. Billionaire Eddie Lampert, the CEO of Sears Holdings, owns 45% of Sears Canada's shares. The court filing will likely lead to a liquidation, with the business sold off in pieces, said one of the people, who asked not to be identified because the deliberations are private. businessinsider.com

'Amazon is making a statement'
How the Whole Foods deal will force Canadian grocers to change

Though Whole Foods only has 13 stores in British Columbia and Ontario, the implications are massive for the online grocery market in this country because they give the virtual retailer clear bricks and mortar access points in this country as well as another channel for the potential distribution of fresh food. Amazon currently has six fulfillment centres across Canada, two in Vancouver and four in and around Toronto.

It comes as the big three grocers have spent years fending off a steady market share incursion from Costco and Walmart, whose share of grocery sales rose to an estimated 10 per cent and 7 per cent of the market in 2016, respectively, according to CIBC, up from 7 per cent and 6 per cent in 2010.

Though the market for online grocery sales in Canada is tiny, Amazon's entry into selling packaged goods online in 2013 has deepened the erosion of profit margins among traditional players, who have lowered prices in response to the increased competition on all sides.

Weston told analysts and investors in February that Loblaw, the country's biggest grocery and pharmacy retailer, might experiment with grocery home delivery at some point, but added, "I don't think anybody has reached that conclusion that it is the best path forward for grocery."

"Canada has been slower to adapt to selling groceries online (than the U.S.), but as Amazon grows its presence in grocery, they will do that much more in sales, and that could lead to price competition at other grocery retailers."  financialpost.com

Rise of the machines: Canadian retailers on 'cusp' of using more robotics
Canada could lose up to 7.5 million jobs due to automation

Sobeys operates four robotics distribution centres: two facilities north of Toronto spanning 750,000 square feet, another in Montreal and one in Calgary that opened earlier this month.

Unlike its 21 traditional warehouses, the mostly-automated centres rely on robotics instead of workers to pull items off the shelves and pack them onto pallets to ship to its 1,500-plus grocery stores.

The robots, which whiz up and down rows of stacked products piled up to 75 feet high for 20 hours a day, have resulted in reduced employee costs and quicker and more accurate deliveries, Sobeys says. It's also allowed the Stellarton, N.S.-based grocer to double the amount of items that can be stored. One robot does the work of four employees, according to Seguin.

The company has spent between $100 million to $150 million on each of its robotics facilities. Seguin says retailers, especially those in the grocery industry, have been slow to adapt due to the high upfront investment costs. But that attitude is changing - and fast, says retail consultant Doug Stephens.

Last year, Canada's oldest retailer, Hudson's Bay Company, said it was spending more than $60 million in robotic upgrades to its 725,000-square foot Toronto distribution centre. Online orders that would've taken up to 2 1/2 hours to locate and pack manually are being shipped out of the warehouse and onto a truck within 15 minutes.

According to documents obtained by The Canadian Press in March, federal government officials were warned that the Canadian economy could lose between 1.5 million and 7.5 million jobs in the next 10 to 15 years due to automation. cbc.ca

Vistaprint Opens 1st Global Brick and Mortar Retail Space in Canada

Retail Council of Canada Loss Prevention 2017
Registration Now Open! Conference set for Sept. 19

Retail Council of Canada is dedicated to providing retailers with the latest in best practices and leading solutions for the ever changing landscape of retail & loss prevention.

Top LP topics and trends will be discussed at this year's conference such as:

Data protection
Business continuity
Fraud detection & investigative tools
Analytics & technology
Supply chain security
Enterprise risk management

Don't miss out on this day of new connections and industry insights!
Register today!

Strathmore, AB: Bandits open fire during 7-Eleven heist
A rifle brandishing bandit opened fire inside a Strathmore gas bar early Saturday before making off with a haul of cash and cigarettes.

RCMP said two men walked into a 7-Eleven gas bar about 2:10 a.m., one of them carrying a long rifle that was then pointed at staff and customers. After an employee handed over money and cigarettes, the rifle wielding robber opened fire twice inside the store in "the general direction of the staff member," Mounties said.

No one was hurt during the heist and the men fled from the store into a waiting vehicle. calgaryherald.com

Abbotsford, BC: OK Tire Destroyed In Massive Blaze, Arson Suspected
A massive fire that broke out at OK Tire in Abbotsford is being investigated for possible arson, Abbotsford Police say.

Firefighters responded before 4:30 a.m. Saturday to the incident, where heavy black smoke plumes filled the sky. The building was entirely engulfed in flames by the time crews arrived.

Witnesses saw a male in dark clothing running from the scene moments before the flames appeared. The APD's Major Crimes Unit is working with fire investigators to find any video evidence and additional witnesses. globalnews.ca 

North Bay, ON: Three Polish nationals who stole $7,000 worth of goods from Walmart to return to Poland after serving jail time
Three Polish nationals who stole more than $7,000 worth of goods from the Walmart in North Bay will spend their last few days in Canada behind bars. They were sentenced to five days further custody and two years probation after the three entered the North Bay Walmart, went to the health-care aisle and began to fill a hockey bag with items.

They left the store with $3,341 worth of shaver heads, $1,048 worth of electric razors, $1,809 worth of electric toothbrushes and $1,687 worth of replacement brushes, a total haul of $7,877.19. They will return to Poland Sunday on tickets they purchased at the time they came to Canada on visitors' visas. nugget.ca

Thunder Bay, ON: Thieves cut through walls to rob jewelry store
Thunder Bay police say thieves broke through two walls in order to rob a jewelry store either Monday night or early Tuesday morning. Police said a "significant" robbery took place at Exquisite Gold and Gems.

When officers arrived at the business Tuesday morning, an employee reportedly told them about a large hole in one of the store's interior walls. That wall separated the shop from an empty space in the same shopping plaza. 

The thieves allegedly entered through an unlocked door of another business in the plaza, cut through an interior wall to the empty space, then cut through another interior wall into the jewelry store. The suspects smashed jewelry display cases and took merchandise, police said. cbc.ca

Toronto, ON: 1 charged, 1 sought in connection to retail robbery spree

Saskatoon, SK: Store clerk bear-sprayed during armed robbery

Sault Ste. Marie, ON: Man arrested for production of counterfeit money

Robberies & Burglaries

Exquisite Gold & Gems - Thunder Bay, ON - Burglary
Tim Hortons - London, ON - Armed Robbery
Undisclosed business - Saskatoon, SK - Armed Robbery
Undisclosed pharmacy - Thameford, ON - Robbery
7-Eleven - Strathmore, AB - Armed Robbery/Shots Fired


Innovating for a smarter,
safer world

Within retail, video surveillance systems have traditionally been used for safety and security. Axis network video solutions take such systems to a new level by not only offering HDTV image quality both in real time and recordings, but also by combining this with the latest intelligent video functions and invaluable analytic tools on the market. Hedgie Bartol, Retail Business Development Manager for Axis, tells us how this can improve your entire business, from safety and loss prevention to merchandising and store operations.

LPNN Quick Take #5

Dan Doyle, SVP, Chief Human Resources Officer, Bealls Inc., and Dr. Richard Hollinger of the University of Florida, discuss National Retail Security Survey trends, diversion program effectiveness, and the impact of higher felony threshold laws.

Solution Providers: Have a video or commercial you want to publish? Contact us

AmEx: Digital security concerns influence purchase behavior
Merchants missing out on online sales
40% of consumers halt purchases over security fears

The 2017 American Express Digital Payments Survey shows that consumers are increasingly relying on online and mobile technology to make purchases, opening new opportunities for merchants to reach more customers and grow revenue. The results show that merchants should prioritize the security of their interactions with customers online as much as the checkout experience, as many consumers say they have abandoned making an online purchase over security concerns.

Nearly half of online shoppers (47%) say they have increased the frequency of their online purchases in the last year. At the same time, 71% of merchants say the proportion of their annual sales generated through online and mobile channels has increased over the previous year.

Security Concerns Put Purchases on Pause

Of consumers who have made three or more online purchases in the last year, nearly four-in-ten (37%) say they have abandoned an online purchase because they did not feel their payment would be secure. At the same time, 73% of merchants say their level of fraudulent online sales has increased or remained the same over the past year.

Security Investments and Incentives Can Boost Sales Growth

The survey found that investments in online security yield tangible benefits. Among the 71% of merchants that have experienced an increase in online and mobile sales over the last year, more than half (58%) say that enhanced security features have had a very significant impact on their sales. Other factors that have had a very significant impact on their sales include an improved checkout process (54%), the availability of free delivery (55%), marketing offers and discounts exclusively for online customers (53%), and a general consumer shift toward online shopping (54%).

The good news is many merchants are prioritizing security investments. In the past year, merchants spent 31% of their IT budgets on payment security, according to the survey. In addition, more than half of merchants (54%) report that their budget for payment security will increase over the next year. businesswire.com

Data Privacy
Nevada senate approved Internet privacy bill

Nevada: Governor Sandoval signed into law a bill that requires internet operators to disclose what types of personal information they collect from users. The law defines internet operators as anyone who "owns or operates an internet website or online service for commercial purposes" and collects personal information from a resident of Nevada. Personal information is defined as: first and last name, home or other physical address, email, telephone number, social security number or any other identifier that allows a specific person to be contacted either physically or online. The law also requires internet operators to disclose information on any third party contractors who may be collecting the covered information. chainstoreage.com

Owner of online store charged for selling fake, stolen Nike shoes

Software glitch causes Tesco to cancel thousands of online grocery orders

Columbus, IN: Indiana State Police arrest 2 after recovering crystal meth, Thousands in Stolen Merchandise
Indiana State Police recovered methamphetamine and thousands of dollars in stolen merchandise from a Bartholomew County home this week. State police were serving a search warrant around 3 p.m. Monday when they made the discovery at the home. They were looking for a wanted person and gathered enough information to get a search warrant for the property. Troopers spent more than 24 hours at the scene as they inventoried the stolen merchandise and contacted victims of the thefts. Police arrested the homeowner, Jason D. Warren, 44, and his girlfriend, Rhonda A. Oliphant, 44, on numerous charges. Much of the stolen merchandise was from Columbus-area retailers like Walmart, Lowe's, Menards, Rural King and Best Buy, among others. Troopers also found items that had been reported stolen by local residents. In addition, they discovered counterfeit money in the home. fox59.com

FENCING OPERATION: Knox County, TN: Sheriff said Vinny's Market dealt in stolen goods
Knox County Sheriff's Office authorities raided a Lonsdale area business Wednesday morning they say was trafficking in stolen goods. The owners of Vinny's Market at 941 Virginia Ave. were in custody, according to Sheriff's spokeswoman Martha Dooley. She identified them as Yousseff Souam, 43, and Mostoapha Hallabou, 40. They were charged with theft, according to the Sheriff's Office. According to Dooley, investigators with the office's retail unit learned as part of an ongoing investigation that the store was buying stolen household goods from people willing to shoplift specific items on request. No dollar amount of the alleged scheme was available. wbir.com

Simpsonville, KY: Police say suspect stole $5K worth of sunglasses from Sun Glass Hut
Simpsonville Police are looking for one shady thief. Police say a suspect stole about $5,000 worth of Prada and Versace sunglasses from a Sunglass Hut store, located at the Outlet Shoppes of the Bluegrass. Officials say the theft happened on Monday. According to police, the suspect threatened a store employee while committing the crime. Investigators say they don't think the suspect is armed, but could be dangerous and say the person should not be approached. wdrb.com

Las Cruces, NM: Sears employee busted for $1,200 theft
A woman is charged with a fourth-degree felony after she supposedly stole nearly $1,200 worth of merchandise from her employer. Adrianna Perez, 24, works at the Sears in the Mesilla Valley Mall. Investigators say she was seen on store surveillance cameras hiding bags of merchandise under a cash register counter and then transporting the bags into the trunk of her car. kfoxtv.com

Update: Upper Merion, PA; Police seek man and woman in Gucci Handbag theft at King of Prussia Mall
On June 10 at 6:20 p.m. a man and a woman entered the Gucci store at the King of Prussia Mall and placed four handbags into a booster bag before leaving without paying. The couple is suspected of a similar theft at the store in May. timesherald.com

Warwick, RI: Two arrested in Suitcase swap at Target
Police arrested two women May 31 at 1:15 p.m. at the Warwick Mall Target, for a report of two women who had switched their old suitcases for the store's new luggage, stealing a total of $313.40 from the store. warwickpost.com

Niceville, FL: Two men stock up on Stolen Groceries: $1,600 in merchandise from Walmart 

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Salt Lake City, UT: Woman shot in Armed Robbery at Quizno's
Salt Lake City Police said a woman was shot Tuesday evening in an armed robbery at a Quizno's restaurant. Detective Greg Wilking with the SLC Police said three people entered the restaurant with the intention of robbing the store. Police say someone displayed a gun and a woman was shot, but it's unclear if she is one of the suspects or an innocent bystander. "The female is one the people that came into the store. I don't know if she is part of the robbery or if she just happened to be coming in at the same time," says Wilking. Police say there were two employees working at the time and no customers inside. Those employees are currently being interviewed by police. fox13now.com

Cape Town, South Africa: Armed Robbers hit store in Parow Centre; shootout between robbers and security, no injuries

Robberies & Thefts

Durham, NC: Kidnapper/ Robber forced family to shop at Target
Durham Police say a man arrested Tuesday morning forced some of his victims to withdraw money at an ATM then shop for him at Target. An employee at the Target on Durham-Chapel Hill Boulevard called 911, and police arrested Rollin Anthony Owens Jr., 29, in the parking lot. Owens faces charges that link him to several robberies and kidnappings over the past four days. Authorities say Owens knocked on the door of a home at about 7 a.m. Tuesday and asked for money. He then forced a man, a woman and two children from the home into their car at gunpoint. Police said Owens forced the man to make stops at an ATM to withdraw money and at a convenience store before the group arrived at the Target. Inside, Owens forced the family to select clothes and gift cards before the man was able to signal for help. wral.com

Suitland, MD: Police say a group of four men robbed 10 7-Elevens in Maryland
Four men have been accused of robbing a string of 7-Eleven stores in the region at gunpoint, including three in one day, police said Tuesday. Police caught the suspects in a June 16 traffic stop as they were driving away from the last 7-Eleven hit in a white Nissan previously reported as being linked to the robberies. During the traffic stop, officers heard over the scanner that a 7-Eleven at 6201 Suitland Rd. had just been robbed. Police said they found two loaded guns in the car. washingtonpost.com

Wood River, Family Dollar employee charged with theft, disorderly conduct; Reported Fake Robbery/ Stabbing
Zachary L. Hayes, 23, was charged with theft over $500 and disorderly conduct, both felonies, for reporting an alleged stabbing and robbery that he said took place Family Dollar, Monday morning. The theft charge stemmed from money stolen from the Family Dollar store at which Hayes was an employee. Wood River Police received a 911 call from an employee of the store at 9:02 a.m. Monday stating he had been robbed and stabbed. An officer on the scene described the wounds as superficial. Wood River Fire/Rescue treated Hayes at the scene. The alleged description of the suspect was dispatched and a perimeter was established. Alton K-9 unit responded to assist. Shortly after the call, evidence was gathered indicating the robbery and stabbing did not occur, police said. Hayes was later interviewed at the hospital and was arrested. thetelegraph.com

Sargent, NE: C-Store Manager busted for $32,000 theft
Cynthia Lowry, 36, is charged with a class IIA felony. The charge is based on an investigation by law enforcement, which found that Lowry allegedly stole about $32,000 from Whoa N' Go in Sargent where she worked as a manager since Oct. 2, 2012. Lowry allegedly "cooked" several accounts between January 2016 and July 26, 2016, court records say. kearneyhub.com

Fremont, CA: Grab & Run thieves snatch $4,000 worth of phones from Verizon Wireless; Possible ties to $30,000 Apple theft in May

Lawrenceville, GA: Man uses Excavator to try to break into a Gun Shop

Birmingham, England: Booze Thief confronts Supermarket employees with a 10 inch Knife

Zales Outlet in the The Other Center, N Little Rock, AR reported a Grab & Run 6/20, items valued at $12,228

Credit Card Fraud & ID Theft

Wichita, KS: 6 indicted in Identity Theft ring; using stolen mail
The U.S. Attorney's Office in Wichita says 6 people have been indicted in an identity theft case. The suspects are accused of using stolen mail to obtain false identification. They then used the fake ID's to pass forged checks at area Dillon's and Walmart stores. All 6 suspects could face up to 20 years in Federal prison. kfdi.com

Arson & Fire

Kansas City, MO: Fire destoyes Friday's Only Furniture Store and warehouse; 100 Firefighter responded to the 3 Alarm blaze

Bomb Threat

Edgewater, NJ: Pair called in bomb threat to Target


Bullseye Guns - Lawrenceville, GA - Burglary
Cash America Pawn Shop - Hialeah, FL - Armed Robbery
Dollar General - Hephzibah, GA - Armed Robbery
Express Mart - Asheboro, NC - Armed Robbery
Fish Palace - Greensboro, NC - Robbery
Main Stop Food - Springfield, OH - Robbery
McDonald's - Tunkhannock Township, PA - Armed Robbery
PDQ C-Store - Russellville, AR - Robbery
QuikTrip - Tulsa, OK - Armed Robbery / 2nd in 48 hours
Quizno's - Salt Lake City, UT - Armed Robbery/ shots fired
Roche Pharmacy - Whitmire, SC - Burglary
Shop-N-Go - Columbia, SC - Armed Robbery
Starckys C-Store - Seguin, TX - Burglary
Tienda El Jarocho Grocery - Winston-Salem, NC - Armed Robbery
Verizon Wireless - Bolingbrook, IL - Armed Robbery
Verizon Wireless - Fremont, CA - Robbery

Daily Totals:
13 robberies
3 burglaries
1 shooting
0 killed


None to report.

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