Security's Increasing Impact on Retail & the Role of Loss Prevention
Tom Litchford, VP, Retail
Technologies for the NRF, joins LPNN to talk about the growing threat of cyber
security in retail and how it has forced traditional LP programs to rethink its
relationship with IT security. With our world becoming increasingly
interconnected and data breaches seemingly imminent, omni-channel retailing
introduces new levels of risk and unprecedented challenges for the LP industry.
A subject matter expert in retail technologies, Tom tells us why the future LP
executive must be more IT driven than ever before.
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LPNN Quick Take #16
In this LPNN Quick Take, Ed Wolfe, WG Security Products,
Joe LaRocca and Jim Ostojic, Sergeant, Polk County Sheriff's
Office, discuss Jim's upcoming LPNN session, the talk he gave at the NRF LP
Conference and the work he is doing around the country fighting ORC. He also
shares with viewers how the Sheriff supports their department's work in fighting
ORC. Ed also shares his advice on encouraging partnerships between law
enforcement and retailers and the role of service providers.
FBI: Ransomware Nets Criminals $18 Million in Bitcoin
For the 14 months ending May 31 of this year, criminals used ransomware to steal
$18 million worth of Bitcoin and other digital currencies from U.S. owners,
according to the FBI. The law enforcement agency's Internet Crime Complaint
Center (IC3) logged nearly one thousand complaints from U.S. users claiming they
were victims of ransomware-malicious software that blocks access to a computer
or certain files until a monetary amount is paid. The malware variant
responsible for the bulk of the incidents, according to IC3, is known as
Businesses and individuals are equally likely to be victims of CryptoWall, the
FBI said. Like most malware, problems begin after a victim clicks on an infected
ad, email, attachment or link. Once the victim's device is infected, their files
are encrypted and then the thief steps in to demand payment, which is where
Bitcoin comes in.
"Most criminals involved in ransomware schemes demand payment in Bitcoin," the
FBI said in its statement. "Criminals prefer Bitcoin because it's easy to use,
fast, publicly available, decentralized, and provides a sense of heightened
Closing the gap between online and the store
While today's consumers often begin their shopping experience outside of the
"four walls- of the store in the digital domain, to investigate and select
products that meet their lifestyle needs, the fact remains that most consumers'
paths-to-purchase, however they begin, end in the store. Although retailers have
in the past thought of the store and non-store selling environments as different
channels, more consumers routinely use both the digital and the physical
environments in harmony to make a single shopping decision. For them, it is just
shopping, redefined. Retailers have come to understand that "digital- needs to
influence all touch points and support all aspects of the shopping journey. And
they understand that the experience they are delivering today falls far short of
their desired experience. RSR's May 2015 benchmark report, Commerce Convergence:
Closing The Gap Between Online And In-Store (sponsored by Netsuite), sought to
uncover how retailers currently view the challenges, opportunities, roadblocks
and technology enablers associated with how they support commerce across all of
consumer touch points.
46 percent internet users believe traditional banking is safer than online
Amazon Becomes Most Visited ECommerce Site, Beats
Flipkart & Snapdeal In Visitor Traffic
EBay's PayPal Seen As Partner Of Alibaba, Not
"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent
NC couple arrested for using fraudulent coupons
According to CouponsInTheNews.com, police confiscated over 870 free product
coupons worth over $8,400! The couple admitted to buying the coupons online and
they were apparently going from store to store trying to use the coupons.
Because of the increase in coupon fraud, many online sales sites have banned the
sale of free product coupons, including ebay. Unfortunately, there are still
people selling them on secret Facebook groups and personal websites. That may
not last very long if couponers and fraudulent coupon sellers keep getting
Target nabs Returning razor thief in Federal Way, WA
On April 6 a man stole $668.97 worth of electronic razors from Target. He
returned on June 17 and stole $309.97 worth of electronic razors from the same
Target. Police arrested him and also found he was in possession of drug
paraphernalia associated with smoking heroin and three counterfeit bills.
Victoria's Secret store in The Commons, Federal Way, WA hit for $750 in
merchandise Between 7-7:30 p.m. on June 16 an unknown suspect or
suspects stole approximately 60 pairs of Very Sexy and Cheeky panties from
Victoria's Secret valued at $750. There were no witnesses nor suspects.
Corporate Loss Prevention advised police they would determine if there is any
security video footage of the incident and, if so, would turn that over to
Evolution Cycles hopes Facebook can ID thieves who stole $15K road bike
A Toronto bike shop is turning to social media to help find a $15,000 bike that
was stolen from its shop floor by two people who were caught on camera.
Evolution Cycles in Richmond Hill says the Cipollini bike - a hand-crafted,
lightweight carbon road bike from Italy, equipped with top components - is
extremely rare and will be hard for the thieves to sell. A Facebook post on the
shop's page has been shared more than 9,000 times as of Thursday night.
Police call it a 'flagrant disregard for law' Ulta $700 fragrance heist
A duo that "acted a team" during a shoplifting incident on Friday which netted
nearly $700 worth of perfume are currently sought by township police. Police
said that at approximately 1:45 p.m., a man and woman shoplifted approximately
$688 in perfume from the Ulta cosmetics store located at 750 S. Route 73, in
Marlton. "The two acted as a team while shoplifting the items and left the store
in an unknown vehicle after employees began to move towards them," Evesham
Police search for people who stole baby formula from store in Newington, CT
The Newington Police Department is searching for a man and woman accused of
stealing baby formula from a grocery store in Newington over the weekend. Police
released photos of the man, woman and vehicle involved in the incident.
Lake Havasu, AZ Walmart Associate and Husband arrested for Organized Retail
Do you have an ORC case to share?
Publishing it educates the LP & retail community|
which might fuel
even more jobs and funding.
Share your ORC news and help the industry grow
Police arrest 130 in Global Anti-Cyber Fraud Operation; Airline Industry lost
over $1B Police have arrested 130 suspects in connection with cyber
fraud at 140 airports around the world in an international law enforcement
operation. According to Europol, fraudulent online purchases of airline tickets
using stolen credit card data is the fastest growing type of fraud, and is
estimated to have resulted in 1bn euros in losses to the airline industry. The
operation was co-ordinated through Europol in The Hague, Interpol in Singapore
and Ameripol in Bogota, with support from Canadian and US law enforcement
authorities. Europol said that because airline ticket fraud is a complex and
global phenomenon posing certain security issues, targeting the organized crime
groups active in this requires communication between airlines, issuing banks,
payment card schemes, the International Air Transport Association (IATA) and law
enforcement on an international level.
Man killed in Officer-Involved Shooting in WinCo parking lot in Portland, OR
A spokesman for the Portland Police Bureau said two officers came into contact
with the suspect at a car in the parking lot at the corner of Northeast 122nd
Avenue and San Rafael Street around 11:30 p.m. Sunday. It wasn't clear what led
to the shooting, but police said shots were fired and the suspect was injured.
It wasn't immediately clear if one or both officers fired their guns.
Overland Park, KS Police investigating shooting outside Oak Park Mall
Overland Park police say a shooting at Oak Park Mall wasn't random. A man
walking back to his car Saturday evening, was confronted by two suspects. He
continued on and that's when the bullets started flying. Luckily he wasn't hit.
Investigators now say it appears the victim knew the suspects, who were also in
the company of two women. Police are now reviewing surveillance video.
Burglars Crash Van into Chicago's Bucktown Best Buy
Burglars used a van to crash through the doors of a loading dock at a Best Buy
in Chicago's Bucktown neighborhood. Someone backed the vehicle into the doors at
the rear of the store in the 2100-block of North Elston Avenue around 1:15 a.m.
Monday. Police said several people went inside, stole several items and took off
in the van. Tom Griffin, who works in the area, said this was not the first time
the Best Buy was targeted by burglars. Police are investigating the incident. No
one is in custody. A similar burglary occurred at a Best Buy in south suburban
Tinley Park over the weekend. Investigators have not said whether the two
burglaries are linked.
Tinley Park, IL Police Investigate Best Buy Smash and Grab A van was
used in what police are calling a "smash and grab- at a southwest suburban Best
Buy early Saturday. Officers responded to Best Buy, 7330 W. 191st St., at about
3:45 a.m., according to Tinley Park police. A 15-passenger white van was used to
smash the rear garage door of the store. Several suspects then got out of the
vehicle and made off with several items, police said.
Police Search For 3 Violent Suspects Who Robbed Burbank, CA Cell Phone Store
Police are searching for three suspects involved in a violent robbery at a cell
phone store in Burbank on Sunday evening. The robbery, which occurred at the ATM
Wireless store in Burbank, resulted in a store worker being tied up. The worker
says two of the men, one of them armed, tied her up as they stole the cash box.
"I ripped the duck tape off my hands, and they were like 'Oh this one's a feisty
one',- worker Lucy Boghosian said. The two men stole all the store's phones and
money before hopping into a getaway vehicle, driven by a third suspect. A
security surveillance camera captured the event on video, and police are
investigating the footage, hoping to identify potential suspects.
Jonesboro police are currently on the scene of a reported armed robbery at a
jewelry store According to Paul Holmes with JPD, the incident happened
at Diamond Gems, Monday morning. Det. Lane Holmes says a panic alarm was
triggered alerting police to the scene. Two people reportedly came into the
business and demanded cash and jewelry. Det. Holmes said the individuals stole
mostly jewelry worth about $50,000 or more. Police say the individuals did have
a weapon, but no one was hurt.
Three Arrested in T-Mobile Burglary in Massapequa, NY
According to detectives, a witness observed three male subjects attempt to gain
entry into the T- Mobile Store by throwing a rock thru the front window then
fleeing on foot. Seventh Precinct officers located the subjects a short distance
from the scene and placed them under arrest without incident.
Person of interest in Strongsville, OH Jared jewelry store heist caught on video
Newly obtained surveillance video shows the person of interest in this week's
armed robbery at a Jared jewelry store in Strongsville. Around 10 a.m. Thursday,
the man allegedly ran into the jewelry store on Royalton Road and started
grabbing diamonds, according to the 911 caller. He then fled from the store on
Store's staffer clings to shoplifters' getaway vehicle in Rochester, NY
An employee of Chateau Wine and Spirits in Penfield is suffering from minor
injuries after clinging to the hood of a vehicle Friday evening following a
robbery. According to the Monroe County Sheriff's Office, two people who took a
case of Hennessy were confronted by the store clerk, who followed the suspects
outside. When the suspects tried to drive away, the employee jumped on the hood
of their vehicle to avoid being run over and clung to the hood. The suspects
reportedly drove erratically in the parking lot to try to remove the employee
from their vehicle and crashed into a post office.
Wal-Mart manager foils robbery in Janesville, WI
Police say three men who tried to rob Janesville Wal-Mart got cold feet and took
off after a store manager unknowingly interrupted the heist early Saturday.
Wal-Mart workers reported three men entered the store shortly after midnight
early Saturday and tried to rob the store's electronics department of cash and
video game consoles. Police said the robbery was foiled when a Wal-Mart store
manager walked up to the men and unknowingly interrupted the incident. The men
then left the store. Police are investigating the attempted robbery as having a
possible connection to a few recent robberies at Wal-Mart's in Lake Geneva and
Shots Fired Outside North Tulsa Fiesta Mart
Waco, TX Police investigating 3 early morning Store Robberies
Credit Card skimming device discovered on Bank of America ATM in Middletown, NY
Northbrook, IL Police investigating $11K On Stolen Credit Cards.
Campbell Co, VA Police investigating Gas Station skimming Operation.
Verizon offers up to $10,000 for copper theft info
Australia: Cigarette thieves on robbery spree across north-eastern Victoria
Jewelers in the Valley Mall, Harrisonburg, VA hit with a Glass Lift robbery;
total merchandise loss of $7,400
Jewelers in the Cedar Park Mall, Cedar Park Texas hit with a Grab and Run;
merchandise valued at $9,100
Kay Jewelers im the Wrentham Village Premium Outlets, Wrentham, MA hit with a
Grab and Run; merchandise valued at $11,400
Chevron- Houston, TX - Armed Robbery/ Assault
CVS- New Bedford, MA - Armed Robbery
Dollar General - Cantonment, FL - Armed Robbery
Dollar General - Toledo, OH - Robbery
Family Dollar - Martinsburg, WV - Armed Robbery
Fiesta Mart - Tulsa, OK - Shooting
Lake Shastina Mini Mart - Siskiyou Co, CA- Armed Robbery
Metro PCS - Jacksonville, FL- Armed Robbery
Mobile - Sarasota, FL - Armed Robbery
Mobile - Holland Twp, MI - Armed Robbery
Speedway - Orlando, FL - Robbery
Subway - Springfield, IL - Robbery
Sun Foods - Waukegan, IL - Armed Robbery/ Assault
Sunoco - Hartford, CT - Armed Robbery
Title Easy - Gwinnett, GA - Armed Robbery/ Sexual Assault
T-Mobile - Massapequa, NY - Burglary
Turkey Hill - Wilkes-Barre, PA - Armed Robbery
Ultra - Lindenhurst, NY - Armed Robbery
Valero - San Antonio, TX - Armed Robbery
7-Eleven - Baltimore, MD - Armed Robbery/ Shooting
7-Eleven - Haddonfield, NJ - Robbery/ Assault
7-Eleven- Suffolk, VA - Armed Robbery
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TiaMarie Balsamo, CFI was named
Regional Director of Asset Protection for Rite Aid.
Luke Jenkins was named Regional
Asset Protection Manager (Canada) for Regis Corporation.
Kevin Aird was named Regional Loss
Prevention Manager for Columbia Sportswear.
Chris Prochut was named Risk
Analytics and Insight Analyst for Kohl's Department Stores.
Terrell Carey was named Manager of
Internal Investigations for Lord and Taylor.
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