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 July 2, 2014

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News Brief - Sponsored by WG Security Products
 


Robert Sanchez Jr, CFI was named Director, Operations/Loss Prevention for Amtel, LLC.  Robert was previously the Regional Loss Prevention Manager for Carter's/OshKosh B'Gosh before taking on this new role. He has held a variety of loss prevention management positions such as Regional Loss Prevention Manager for Pacific Sunwear, Zone Loss Prevention Manager for Tuesday Morning, District Loss Prevention Manager for Hastings Entertainment, and Loss Prevention Manager for Montgomery Ward. Robert earned his Bachelor of Arts degree in Political Science from University of Houston. Congratulations Robert!

 

Taking Yesterday's 'Loved Ones' Anonymous Threat Seriously?

Editor's Note: Yesterday’s “loved ones” threat of supporters of the current cyber security bill in Congress was a clear and straight forward message for everyone involved in the process. Obviously our first thought is that it’s meant for members of Congress and for those directly involved. The lobbyist – trade associations – and special interest groups tied directly to it. But the "what if" factor is there as well, and that’s what’s most concerning. With the retail industry being decimated with data breaches over the last year and the banking industry seemingly having to pick up the tab, do we really know who’s applying the most pressure in Washington? More importantly, does Anonymous know? So who are the ones who should be most concerned? And is the FBI taking precautions? Sounds like every Executive Protection team in the U.S. should be on high alert. Although most Anonymous members are ultimately arrested and one of its leaders recently turned over for the FBI and became an informant, we still have a threat out there. Could these "hacktivists" be tied to the real cyber criminals (cyber mobs) in eastern Europe? Sounds like good timing to do something, if I were in their shoes. Is your retailer prepared? What’s your legal council’s position and what are the lobbyists that represent your company doing? Just a thought – Gus Downing

Yesterday's D&D Daily Coverage - In case you missed it ...

Anonymous threatens "loved ones" of cyberthreat bill backers  The hacktivist group Anonymous, in its latest posting, is threatening the "loved ones" of supporters of a Senate cyberthreat information sharing bill that critics contend weakens privacy protections. In a video posted on YouTube, Anonymous characterizes as its "sworn enemies" those supporting the bill, the Cybersecurity Information Sharing Act of 2014. "If you value the sanctity of your loved ones as well as your own, it would be best to you to back down and drop this bill, where it belongs out of our Congress," the video narrator says. "If not, we will be forced to show you our legion's extent. We will march through the streets, and we will make sure our voices keep you awake." (Source govinfosecurity.com)

Cybersecurity Spending Reflects Limited Shift in Priority
Companies are beginning to spend more on cybersecurity, although not at the entire expense of other initiatives intended to support revenue growth. The nature of cybersecurity spending is also shifting subtly from more defensive minded applications to more modern approaches that favor analytics and mitigation. Still, a survey of 101 CIOs by UBS AG released this week found that nearly 70% expect security spending to be among the top segments to gain share of overall IT spending this year as “security continues to take dollars from other categories.” (Source wsj.com)

Security attacks getting more sophisticated, say retail IT bosses
Disruptive cyber attacks are becoming a growing concern for the retail sector, with 56% of IT decision makers operating in the industry suggesting that distributed denial of service (DDoS) raids have become more effective at breaching their security defenses over the last year. Just over one-third of retail IT bosses admit their organization was hit by a DDoS in the last 12 months, with 80% of those impacted saying they were hit on multiple occasions. Less than one-fifth (17%) of them said they are convinced their organization allocates sufficient resources to defending against such problems. The figures, which were generated by a global survey conducted by telecommunications business BT, indicate that the problem is clearly not isolated to the retail industry. Across all sectors, the research reveals that 41% of organizations were hit by DDoS attacks over the past year, meaning retail fares better than average when it comes to averting cyber raids. (Source essentialretail.com)

Target Officially Rejects Assault Weapons in Its Stores
Target is "respectfully" requesting that shoppers not bring guns into their stores. The retailer posted a notice on its website Wednesday and quickly drew attention on Twitter -- #ontarget. "Our approach has always been to follow local laws, and of course, we will continue to do so," the notice says. "But starting today we will also respectfully request that guests not bring firearms to Target — even in communities where it is permitted by law." The move follows weeks of pressure from Moms Demand Action for Gun Sense in America, which used social media, online petitions, and protests at Target stores to call for such a change. Target joins a growing list of corporations, including Starbucks, Jack in the Box, Chipotle, Sonic, and Chili's, that have reacted to demonstrations by open-carry activists by announcing that they don't want people carrying guns on their premises. (Source motherjones.com)(Source usatoday.com)

The Emperor with No Clothes On at American Apparel - Investigation Ongoing
More details will be coming out of the investigation that led to CEC’s recent firing. As the law firm Jones Day and FTI Consulting have been helping the board examine Charney’s colorful tenure as American Apparel’s chief executive officer. Even as Charney continues to buy more stock and now controls 43% of the company. Someone familiar with the situation said the probe is ongoing and that indications are the results will be “of interest to everyone involved.” Those results are expected in “a matter of weeks and maybe even a matter of days,” the source told WWD. When he was fired two weeks ago, the board said he failed to prevent defamatory blog posts concerning a former employee and signed off on significant severance payments for former employees to shield himself from liability. “He’s a micromanager of monster proportions,” a financial source familiar with the company said. “Dov is not a quitter. He’s going to fight. He’s obviously heavily invested in this business. He sees it as his, which is part of the problem. Once you have a public company...the rules sort of change and I don’t think he ever got with that program.” (Source wwd.com)

FTC Sues T-Mobile Over Unauthorized Wireless Charges
The Federal Trade Commission sued T-Mobile US Inc. on Tuesday, accusing the wireless carrier of adding hundreds of millions of dollars in bogus charges to subscribers' bills as recently as December. The FTC alleges T-Mobile charged consumers monthly fees for third-party services that in many cases the subscribers hadn't ordered. These included ringtones, wallpaper, and text messages providing celebrity gossip and horoscopes, the agency said. (Source wsj.com)

Recent Warehouse Fire Underscores the Potential Costs of Supply Chain Risk
The fire that occurred June 20 at the distribution center of global online fast-fashion and beauty retailer, ASOS, highlights many of the risks to which modern supply chains are exposed. ASOS keeps 70 percent of its stock in Barnsley, England, and it is believed that the fire could have affected more than $50 million of inventory. (Source sdcexec.com)

Most of Zale Leadership Resigns in Signet Shake-Up; Hrabak Takes Over Sterling; Signet CFO Departs 

Brazilian ‘Boleto’ Bandits Bilk Billions in 2-Year Scheme

Goodwill Industries automates 14 TN stores with customized POS solution


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"Live in Ft. Lauderdale at
the NRF Show 2014"
 


Opening Comments Why We're Here


Vicki Cantrell and Robert Moraca from the NRF

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First Annual LPRC Summer Webinar Series

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Month

# of reports

Jan 401
Feb 332
March 329
April 365
May 345
June 365
   
Total 2,137

 

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2014
MO. # Cases $ Amount
Jan 91 $28.7M
Feb 78 $62.9M
Mar 76 $24.7M
Apr 87 $25.1M
May 95 $205.6M
June 91 $505.8M
Total 522 $852.9M
 







 



 


CCROC Task Force Training and Conference
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MO. 2013 2014 %ñò
       
Jan 385 374 2.8%ò
Feb 310 313 .95%ñ
Mar 294 301 2.3%ñ
Apr 377 330 12.5 ò
May 385 303 21% ò
June 320 300 6.2% ò
       
Total 2,071 1,921 7.24% ò
 



 


Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here


 

 



Greg DeTardo, President and
Tony Mancino, National Acct. Mgr.


Greg DeTardo, President, NuTech National, and Tony Mancino, National Account Manager, give us an update on where NuTech is, what the organization’s primary focus is on and how they continue to drive value for their clients. Embracing technological change, Greg and Tony discuss NuTech’s “Retail Interactive” business, including NuTech Live Connect – a complete software solution that brings retailers a data connection for all components of alarm data.

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In this LPNN Quick Take, Joe and Amber continue discussing the upcoming agenda for the day. They also express their gratitude to the sponsors that helped make “Live in Ft. Lauderdale” possible.
 

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CNP to Account for 25% of all Card-Based Transactions by 2018
Card-not-present transactions in the U.S. are poised to continue their rapid growth over the next few years. In fact, a new report says, growth of CNP transactions will double card-present purchases to account for a quarter of all card-based transactions within three years. Business Insider said on Friday that CNP transactions (including e-commerce, mobile payment, online bill pay, over-the-phone transactions and others), will grow at an annual rate of 15 percent, reaching more than 27 billion transactions in 2018. By comparison, card-present transactions will grow around 4 percent during the same time period. (Source cardnotpresent.com)

Retailers Look To Rein In Payment Data Security Weaknesses
Payment security has emerged as a major concern for retailers in the wake of a recent string of high-profile data breaches and rightfully so, considering that the global economy bled an estimated $160 billion as the result of lost payment data. In an attempt to fortify customers’ sensitive, personal information, a growing number of retailers have looked towards payment tokenization as the preferred method of protecting credit and debit card data. Tokenization is the process of protecting sensitive credit or debit card information by breaking up a string of numbers into a string of arbitrary symbols. With tokenization, credit card data is never stored on the merchant level point of sale system. It also helps to maintain compliance with PCI requirements, lowers the costs associated with compliance audits and allows for returns and fulfillment to take place without handling payment data. (Source retailsolutionsonline.com)
 

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zellman Fraudnet

 

 


 

It's not information by itself that helps drive performance, but how it's used that really matters  Before getting caught up in the ‘big data revolution’, businesses must understand big data will not deliver valuable insights unless the organization’s analytics are being managed properly. Business analytics scrutinizes data and delivers key business insights, presenting opportunities that could otherwise have been missed. Businesses need to capture data to support and inform decision making and initiate business changes. There is currently too much focus being placed on the data itself, rather than the analytics and the insights that can be delivered. As a result, businesses are gathering more and more data without really knowing what to do with it. Why is big data important for businesses? Big data is changing the way businesses work. (Source smh.com.au)

Why Extracting Value From Big Data Is Difficult
Despite the sometimes exaggerated hype surrounding big data, the fundamental assertion is true: data—and the decisions driven by data—now represent the next frontier of innovation and productivity. Some large companies have used emerging technologies to extract significant value from big data. Wal-Mart, for instance, uses a self-teaching semantic search tool that, honed by the monthly clickstream data of 45 million online shoppers, tailors offerings to online customers, has raised the rate of completed transactions by more than 10 percent. But for most businesses, the promise of big data is not close to being fulfilled. This article provides five reasons why. (Source cioinsight.com)

Big wins with Little Data, in four steps

59% of small to medium sized firms not worried about data risk

Butler University data breach impacts 163,000

Salaries for I.T. pros barely increase over the past 12 months
 

 


 

NRF's Strategize to Survive
It is hurricane season, but the good news is that forecasters are predicting a less active season in 2014. Weather forecaster ImpactWeather says to expect 10 named storms, four hurricanes and at least one intense hurricane this year — a departure from recent years when above-average seasons were forecast. Yet the prediction for 2014 should not give retailers much reason for pause. Retailers still need to be ready and vigilant, says Richard Mellor, senior asset protection advisor to the National Retail Federation. In fact, forecasters have cautioned that historically some of the most devastating hurricanes have come following predictions for less-active seasons. Mellor says developing an emergency response plan is vital for any hurricane-zone retailer. Disaster response has common elements, so the plan would be applicable to any number of events affecting the operations of a retailer. Pre-determined procedures for communications and notifications are at the heart of any emergency plan. (Source nrf.com)
 

 


 

Lexington jewelry store employee holds suspected robbers at gun point  At least three people are in custody after an attempted robbery at a Lexington jewelry store. It happened around 2:15 Tuesday afternoon at The Castle Jewelry on New Circle Road. An eyewitness tells us three men entered the store and busted one of the jewelry cases. The witness says a worker at the store then pulled a gun on the suspects and held them until police arrived. Police say three men tried to steal several high end Rolex watches. No one was injured in the incident. (Source wkyt.com)

2 wanted in attempted Armed Robbery at Fresno jewelry store; Owner armed with shotgun  The Fresno Police Department is asking for the public's help in identifying and locating two suspects wanted in an attempted armed robbery at a jewelry store. The incident, which was caught on a security camera, happened just before 4 p.m. Friday at Joyeria Marlenes on Kings Canyon Road near Clovis Avenue in Southeast Fresno. Video from the camera shows two male suspects walking into the business and posing as customers. Police say one of the suspects pulled out a handgun, racked the slide, and pointed the weapon at an employee as he demanded money. (Source abc30.com)

Metro PCS Employee Arrested in Brooklyn Park, MD for Making False Robbery Report, Hiding Money In Ceiling  A store employee is arrested for making a false robbery report. Anne Arundel County officers responded to a report of an armed robbery at the Metro PCS store just before noon Monday. An employee at the store told the officers two suspects entered business, displayed a gun and announced a robbery then fled the scene with property from the business. An officer noticed the employee with a ladder while responding to the scene, and after further inspection of the business, officers found the “stolen” money hidden in the ceiling. (Source cbslocal.com)

UK: Ralph Lauren, Nike and Adidas Counterfeits seized in Haringey Council investigation  Ivan Genis, 58, sold fake goods including Nike knock-offs, Adidas and Ralph Lauren to unsuspecting retailers across the UK from the mammoth stockpile in his White Hart Lane warehouse. The council’s trading standards team seized thousands of T-shirts, polo shirts and tracksuit bottoms worth $125,000 when they raided Genis’ Brands Plaza Trading Limited premises in Tottenham and Borehamwood, Hertfordshire, in May 2009 and July 2011. (Source tottenhamjournal.co)

Credit Card/ Identity Thieves sought by S.W.A.T in Colorado  Police have arrested one suspect and are looking for two others accused of stealing as much as $100,000 through fraudulent activity from more than 50 victims. Geider Morales, 24, was arrested Tuesday morning. Police are still looking for Kimberly Danais Navas, 21, and Eriec Joseph Rodriguez-Morales, 33. Investigators say the trio is responsible for a string of crimes stretching along the Front Range from Denver to Pueblo. Those crimes include identity theft, using fraudulent credit cards and theft. SWAT officers descended on two homes in Monument Tuesday in an effort to locate and arrest all three suspects. (Source kktv.com)

Man with suspected Gulf Cartel ties pleads guilty to credit card fraud

Craigslist scammer sentenced for theft of more than 30 victims

Four men sentenced to federal prison for Pleasant Grove, AL gun shop burglary

Fort Smith, AR man robs a Payless Shoe and gas station in 24 hours with Airsoft rifle

Pittsburgh area Couple suspected of stealing from Walmart with children left in their car 

Police search for North Penn High School student after he, classmate allegedly robbed CVS at gunpoint in Lower Bucks County, PA 

Two Central Michigan Univ. football players arrested for retail fraud, unarmed robbery 

72-year-old man questioned following Clay County Walgreens Pharmacy robbery

ASIS Security Metrics Research Report just released




Dunkin Donuts – Springfield, MA – Armed Robbery
Fantastic Furniture – Fresno, CA – Arson
Food Land – Hopewell, VA – Armed Robbery – suspect sentenced to 11 yrs.
Hurly Drugs – Williamson, WV - Burglary
Kum and Go – Colorado Springs, CO – Armed Robbery – suspect arrested
Pflash Shop – Shawnee, KS – Armed Robbery – suspect tied to 2 other robberies
Primos – Miami- Dade, FL – Armed Robbery
Radio Shack – Royal Oak Twp, MI – Armed Robbery – 3rd Radio Shack area incident
Rite Aid - Charlestown, SC – Armed Robbery – Suspect arrested
Rome Food Mart – Rome, GA – Burglary
St. Vincent De Paul – Tacoma, WA – Burglary – suspect caught in a box of stuffed animals
7-Eleven – Eugene, OR – Armed Robbery
7-Eleven – Virginia Beach, VA – Armed Robbery – tied to 4 area robberies

 

 


 

Birmingham, AL Police looking for shoplifters who targeted upscale-stores at The Summit; nearly $100,000 in merchandise reported missing  An upscale shopping center in Birmingham becomes a target for shoplifters. Birmingham police are looking for two women who stole merchandise from several stores at The Summit. Several stores have filed police reports. Police have not released the names of those businesses, but some are national chains. Lt. Sean Edwards says "They both go into the store. One actually distracts one of the cashiers and the other individuals take the merchandise and puts it in a bag." Police say the duo has stolen more than $100,000 in merchandise. (Source abc3340.com)

Tampa woman gets 7 years for credit card fraud; restitution of $599,744
A Tampa woman has been sentenced to seven years in prison after pleading guilty to credit card fraud, then fleeing, said U.S. Attorney A. Lee Bentley III. Danay Crespo-Rodriguez, 25, pleaded guilty Oct. 1, and was released on bond, then fled supervision on Nov. 10. She was recaptured after she was arrested at a Tampa-area Target on shoplifting and assault charges. In addition to the prison time, Crespo-Rodriguez was ordered to pay $599,744.11 in restitution to her victims and a forfeiture judgment of $655,568.61, which represents the proceeds of her crimes. (Source tbo.com)

Houma, LA couple allegedly stole from $2500 in merchandise from Walmart and Academy Sport  Roy Hebert, 49, and Melanie Nowlin, 42, both of 214 A Cliffwood Court in Houma, were arrested Tuesday afternoon. Each faces a felony theft charge in Terrebonne in connection with about $2,500 worth of thefts from Wal-Mart and Academy Sports, police said. They are both remained in the Terrebonne Parish jail Tuesday. (Source dailycomet.com)

Four charged in armed robbery of Lowe's store in O'Fallon, MO
Three men and a woman have been charged in the armed robbery of a Lowe's home improvement store late Friday afternoon. Authorities said one suspect, Daniel Scott McManness pulled a knife and threatened a store employee as McManness and Blake Thomas Edgar left the building with about $1,400 in power tools and other items. The employee had stopped the two at the door and struggled with McManness over the shopping cart they were using. The two fled in a waiting vehicle with a woman and man who were inside, then tried to hide before they were arrested at a nearby business. Also arrested Friday was the woman; the other man was arrested Monday. (Source stltoday.com)

Third suspect arrested for $7400 theft at JC Penney in Platte, NE

Career Criminal Busted at Victoria’s Secret sentenced to time served
 

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Vendor Spotlight
 


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Job Opening


Company


Location


Origination
 

Sr. Associate, Global Security Operations Ralph Lauren Greensboro, NC Ralph Lauren Corp
Director, LP Walmart Canada Mississauga, ON, Canada Workopolis
Dir of LP & Risk Mgmt Gordman's Omaha, NE Gordman's
Director Digital LP Nike Portland, OR Nike
National Account Manager Vector Security, Inc TBD Vector Security, Inc
Regional LP Manager SpartanNash Omaha, NE SpartanNash
Reg LP, Audit & Firearms Compliance Mgr Dunham's Sports United States Dunham's Sports
Central Investigator - ORC Home Depot Elmont, NY Home Depot
Business Continuity Mgr Bi-Lo Holdings Jacksonville, FL Bi-Lo Holdings

National Account Mgr

Confidential

Northeast

Downing & Downing

Dir of Loss Prevention

Confidential

Philadelphia, PA

Downing & Downing

Regional LP Manager Confidential San Francisco, CA Downing & Downing

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Today's Daily Job Postings from the Net - Appearing Today Only
View our Internet Jobs Archives here
 

Job Opening

Company

Location

Origination

Dept Mgr LP & Safety Lowe's Clarksburg, WV Lowe's
Loss Prevention Lead Sears Meriden, CT Sears Holdings Corp
LP Manager Kmart Fredericksburg, VA Sears Holdings Corp
LP Manager Kmart Jamestown, NY Sears Holdings Corp
LP Manager Sears Sierra Vista, AZ Sears Holdings Corp
LP Manager Sears Flagstaff, AZ Sears Holdings Corp
LP Manager Sears Killeen, TX Sears Holdings Corp
LP Manager Kmart Raleigh, NC Sears Holdings Corp
LP Manager Kmart Tampa, FL Sears Holdings Corp
District LP Manager Kohl's Plano West, TX Kohl's
Market AP Manager Walmart Lafayette, LA Walmart
Market AP Manager Sam's Club Madison Heights, MI Walmart
LP District Specialist The Great A&P Tea Co. Long Island, NY The Great A&P Tea Co.
Supervisor LP PBM Field CVS Caremark Wilkes Barre, PA CVS Caremark
Mgr User Compliance Monitoring Best Buy Richfield, MN Best Buy
Logistics AP Manager Best Buy Flower Mound, TX Best Buy
AP Manager BJ's Wholesale Club Miami, FL BJ's Wholesale Club
Area AP Manager Big Lots Miami, FL Big Lots
Regional LP Manager Family Dollar Ontario, CA Family Dollar
Regional LP Manager Forever 21 Toronto, ON, Canada Forever 21
District LP Manager Banana Republic Miami, FL Gap Inc.
LP Manager Macy's Taylor, MI Macy's
LP Manager Macy's Marlborough, MA Macy's
LP Manager Macy's Haywood, CA Macy's
LP Manager Macy's Waldorf, MD Macy's
LP Manager Macy's Hermitage, PA Macy's
LP Manager Macy's South Plainfield, NJ Macy's
LP Manager Macy's Waterbury, CT Macy's
       

 



 

Robert Sanchez Jr, CFI was named Director, Operations/Loss Prevention for Amtel, LLC.
Dave Thompson, CFI was named Speaker/Consultant for Wicklander-Zulawski & Associates.
 

Post Your New Job or Promotion! Click Here


 

Seeing Red? How to Avoid Blowing Up at Others  We all have those days where it seems nothing will go right, emotions run high and you get angry. Instead of blowing up at your team members or employees, use these ways to avoid letting anger get the best of you. (Phone a friend)

How Understanding Personalities Can Change Your Career  Knowing how others perceive our personalities gives us some insight as to how we can improve certain aspects about ourselves. Knowing your personality can help you further and enhance your career as well. (Personal intelligence)

 

Signs You're Being Passive-Aggressive
Recognizing your own passive-aggressive behaviors at work isn't as easy as seeing it in other people, and if not attended to, it can lead to mistrust and affect your credibility. Luckily, it can be changed using these strategies. (Accept conflict)

Five Ways to Keep Your Cool When Under Fire  Instead of turning into Hulk, and leaving the room so you don't punch something, or someone, remember this piece of advice: don't calm down, use empathy. Here are some tips to help you out the next time you get hot under the collar! (Lighten up)

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Managing your career upwards sometimes has to do with the exposure you get to new executives and new responsibilities. The easiest way to get that exposure is to volunteer for projects, assignments, or new rollouts. Going above and beyond your current job description is always a way to gain respect and be noticed. The only issue there is that you've got to perform at a high level and deliver results because the worst thing one can do is volunteer and not pull it off.

Just a Thought,
Gus Downing

Gus Downing

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