Tyco Experience Center Helps Walmart Visualize Anti-Theft Solutions |
Last summer, Walmart asset protection executives were in the midst of numerous
conversations with Tyco. With an eye toward making changes prior to the holiday
selling season, Walmart was looking for an in-aisle system that would help deter
losses of high-theft items at the point of sale. Walmart challenged the retail
performance and security systems provider to come up with a few different
options, but it wasn't until they met at Tyco Retail Solutions' Retail
Experience Center on Walmart's Bentonville, Ark., campus that the vision
"When the center opened in late August 2015, it gave us the ability to see the
solution in action and get a better sense of what they had available," says Paul
Jaeckle, senior director of asset protection strategy and solution design for
The team ultimately decided to roll out the solution to approximately one-third
of Walmart stores last year; Jaeckle says it "exceeded our expectations right
out of the gate. I really don't think we would have been able to move this
quickly if we were only able to sit around a board room table, having a
conversation and trying to visualize the solution based on metrics provided
on a sheet of paper."
Today, the Experience Center is a 5,000-square-foot space that replicates a
cross-section of areas within a Walmart store, such as side counters, checkout
-- including a self-checkout set-up -- exit doors and even a small back room.
The Experience Center on Walmart's campus is the first of its kind with a
retailer, but Tyco operates several similar tech labs at its offices in Boca
Raton, Fla., and Irvine, Calif. It also has technology showcased at academic
centers at the University of Florida's Loss Prevention Research Council and
EMV Impact: Counterfeit Credit Card Fraud Reaches Lowest Level Since 2013
The US credit card market's move to EMV chip technology has helped reverse a
years-long trend of increasing counterfeit fraud, new data from Auriemma
Consulting Group (ACG) shows. The share of financial losses stemming from
counterfeit activity -- which increased dramatically following a wave of
high-profile data compromises in recent years -- fell 18% in the first quarter
of this year, reaching its lowest level since early 2013. Counterfeit fraud
losses have declined steadily relative to other categories since the industry's
EMV liability shift took effect late last year, and have decreased by nearly
one-fourth since their peak in late 2014.
The counterfeit fraud reductions are correlated with EMV adoption, as card
issuers make significant headway converting to the new standard: the embedded
technology -- which protects against counterfeit card use at store point-of-
sale systems -- now covers 66% of credit cards in circulation and more than 80%
of cardholder spending, according to ACG data.
House Considers Workplace Safety Agency Spending Cuts
OSHA spending would be cut by about 3 percent in fiscal year 2017,
according to a draft
bill released July 6 by the House Appropriations Committee. Cuts are also
proposed for the Mine Safety and Health Administration (MSHA) and the National
Institute for Occupational Safety and Heath (NIOSH). The decreases are part of
$569 million in cuts, compared to fiscal year 2016 spending levels, proposed for
a wide range of agencies from the Labor, Education, and Health and Human
Services departments. The bill - which will be considered July 7 by the Labor,
Health and Human Services, Education and Related Services Subcommittee -
proposes a $534.4 million budget for the Occupational Safety and Health
CPSC Recalls More Than 500,000 Hoverboards Because of Fire Hazards
More than 500,000 hoverboards are being recalled because of fire hazards that
pose the risk of injuries, according to the U.S. Consumer Product Safety
Commission. The recall involves hoverboards from eight manufacturers/importers
that are made with lithium-ion battery packs as well as 4,300 from Overstock.com
and 1,300 from a store in Pennsylvania. Amazon.com is not listed in the recall,
but in February, the online giant worked with the CPSC to offer refunds to any
customer who wanted to return hoverboards purchased on the site. Hoverboards by
Swagway make up more than half of those recalled -- 267,000.
There is the risk that the battery packs in the self-balancing scooters, known
as hoverboards, might overheat, start to smoke or catch fire, officials said.
There is also a possibility of explosions that cause burns and property damage,
according to the CPSC. The recalled hoverboards were manufactured in China and
mostly sold by online retailers from June 2015 through May 2016 for about $350
Race to the Bottom
When retailers compete on price, they really pay for it
Faced with expanding omnichannel opportunities, new bargain hunting tools and an
ongoing wage gap leaving many middle- and lower-income consumers with little
financial flexibility, retailers continue to compete on price to drive traffic
into stores. But according to a recent RSR Research pricing report, they're not
fulfilling other critical business objectives - like customer satisfaction and
loyalty - that the intense price competition is meant to foster.
Just 40% of retailers believe their pricing strategies build customer loyalty,
down from 45% in 2015, RSR found. A mere 23% believe pricing is driving bottom
line results, down from 32% last year, and only 35% percent of retailers believe
they have a strategy in place to manage prices and promotions effectively across
But despite recent moves by Amazon to scale back
list-price comparisons and
price-match refunds, as well as another by Wal-Mart to
end advertised-price matching in 500 stores nationwide, retail stalwarts
continue to depend on low prices to attract customers.
Mall vacancies rise as traditional locations falter
U.S. retail mall vacancies increased 7.9% from 7.8%, the first quarterly
increase since Q4 2014, according to real estate research firm Reis Inc.,
Reuters reports. While rent continues to stay very high and vancanies very low
at high-end malls, traditional malls are seeing low rent and high vacancies.
According to the report, there aren't many new centers being built: just
1,403,000 square feet of new shopping center space was completed during the
second quarter, the lowest level of quarterly completions in three years.
Walgreens Expects to Shutter Only 500 Stores After Rite-Aid Deal Closes
- Down from original 1,000 store estimate
Despite a regulatory environment in which the U.S. government has scuttled quite
a few megamergers this year, Walgreens Boots Alliance is confident its planned
purchase of Rite Aid will go through by the end of 2016. What's more, WBA CEO
Stefano Pessina said on Wednesday the combined company would only have to shed
about 500 stores to address regulators' antitrust concerns. When WBA said last
year it would buy its smaller rival for $9.4 billion, the company said it could
have to close as many as 1,000 stores across both chains to placate the Federal
Trade Commission. One analyst even floated the far-fetched figure of 3,000
CVS Pharmacy opens mobile pharmacy unit to serve W.V. flood victims
Apparel Retailers Mostly Report Lower Sales In June
Chipotle's stock drops following two tweets alleging food poisoning in Manhattan
McDonald's expands all-day breakfast menu
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Another 3rd Party Vendor at Fault in Data Breach
- Wendy's reveals source behind February cyberattack
The Wendy's Co. is offering an update on a cyberattack it first reported in
February 2016, and it contains some decidedly unsurprising details. Wendy's
believes the breach resulted from third-party service providers' remote access
credentials being compromised. This allowed access, and the ability to deploy
malware, to some franchisees' point-of-sale systems. To date, Wendy's said there
has been no indication that any Company-operated restaurants were impacted.
Compromised third-party service provider credentials have been the root of a
number of high-profile retailer security breaches in the past few years,
including Target and Home Depot. This latest attack is another reminder that
retailer security efforts have to cover the extended enterprise, including
franchisees and any third-party partners
. All it takes is one obscure
vulnerability for a skilled hacker to gain network access and cause damage that
can take millions of dollars and many years to fully remediate.
Home Depot To Appeal Banks' Claims In Data Breach MDL
Fifty banks say the breach affecting 56 million customers was "the inevitable
result" of Home Depot data-security practices "characterized by neglect,
incompetence and an overarching desire to minimize costs." They claim the
retailer had ignored red flags, expert opinions, employee warnings and industry
standards in its repeated refusal to upgrade security, and that their losses
from the resulting fraud are in the billions.
In May, U.S. District Judge Thomas Thrash Jr. allowed the overwhelming majority
of claims to remain, saying the suing financial institutions had pled actual
injuries that gave them standing. It's that decision that's flawed and deserves
an interlocutory appeal, Home Depot now says.
Advance Auto Data Breach Suit Slides Back To State Court
A former Advance Auto Parts employee accusing the retailer of negligence after
his personal information was compromised in a phishing scheme saw a Louisiana
federal judge throw his proposed class action back to state court Wednesday for
failing to show any injuries. The Virginia-based auto parts store had asked the
court to nix the suit entirely, saying plaintiff Walter Bradix IV and other
workers whose Social Security and tax information was lost in a March phishing
could not sue, because Bradix never alleged any personal harm from
Report: 40% of top retailers still not EMV certified
- Online fraud could still jump 80-90%
According an April report by The Strawhecker Group, small and midsized merchants
saw a 31 percent increase in the number of chargebacks right after the fraud
liability shift took effect last October. The shift was first announced in 2011,
so merchants had plenty of time to upgrade, but few did. In fact, today,
eight months after the deadline, only 1.4 million retail locations accept chip
Mastercard reported. That's out of a total of about 14 million, or just 10
Some large retailers like Walmart, Kroger, Home Depot, Target, Best Buy and
CVS have completed the switch, according to a
report released last week by CreditCardForum, but 40 percent of the top
retailers are not -- including Costco, McDonald's and Safeway.
As a result, some merchants have seen chargebacks increase dramatically. Some
banks have even been charging merchants for types of fraud that merchants are
not supposed to be liable for, according to a report by IHL Group analyst Greg
Online fraud will only continue to grow as more merchants upgrade their payment
terminals, said Mike Lynch, chief strategy officer at security vendor InAuth. In
other countries that moved to EMV the shift took about three years, he said.
"Fraudsters are still going to have success at the point of sale for a while,"
he said. But online fraud will probably increase by another 80 to 90 percent
he said. "So we haven't seen the worst of it."
Report: 162 security breaches (39 retail related) impacted 7.6M consumers in SC
Landmark Cybersecurity Law Passed By European Union
Robots deliver groceries in London
We will be
covering various sections of the
2016 National Retail Security Survey,
developed by Dr. Richard Hollinger of the Univ. of Florida, in partnership
with the National Retail Federation.
The D&D Daily's 2016 NRSS Review
4: Loss Prevention Methods
Burglar alarms and digital video recorders top the
list of LP systems, but more sophisticated technologies like POS
data mining and CCTV are growing in popularity, the study showed.
Visible deterrent methods are also on the rise.
Other loss prevention systems increasing in popularity are IP
analytics, uniformed guards and silent alarms. Armored car deposit
pickups, plain clothes store detectives and merchandise alarms are
among the LP systems that decreased in 2015.
For the complete survey,
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This three-part interview follows
from an entry-level management position through the control and loss prevention
field all the way up to CFO. It explores exactly how he progressed and what
elements played the biggest part in his climb up the ladder. Defining the path
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ePayments Fall Short In
B2B Payments Protection
Besides the efficiency
and cash savings associated with automated processes, businesses that choose
to stay connected to paper are missing out on another major benefit of going
digital, argues AvidXchange.
The accounts payable automation solution
firm published a whitepaper detailing what it considers to be a frightening
reality about B2B payments: Fraud is prominent, and without automation,
businesses put themselves at greater risk of this type of crime. In its
whitepaper, AvidXchange cited recent statistics from the Federal Bureau of
Investigation, which revealed a 270 percent increase in B2B payments fraud
since Jan. 2015. Clearly, not all fraudulent payments in the enterprise stem
from paper checks. The firm suggests vendor verification, as well as vendor
payment location checks, and other detection measures that could flag
Worldpay partially admits to Etsy outage
Payment processing platform Worldpay isn't naming names, but appears to be
owning up to playing a major role in the Etsy transactional outage. Since July
1, what Etsy has described as a third-party payments processing issue has
stalled thousands or even millions of online transactions. In a running
thread on the online marketplace's "Bugs" community forum, some users have been
posting that their delayed orders have gone through, but others still complain
of inability to process payments.
Payment Companies Need a 'Security Time
The approach of many payment
and financial services companies to security is still stuck in the 20th
century. But luckily, firms of all sizes can choose to travel in time to
2016. Today, modern technology is in the hands of nearly every consumer,
making biometric authentication immediately applicable on a large scale.
Seven in 10 (68%) U.S. adults now own a smartphone, according to the Pew
Research Center. These high-tech handheld devices have high-quality
touchscreens, microphones and cameras that make biometric authentication
easy. From fingerprint scanning to voice and face recognition, the process
can be completed quickly - anytime, anywhere. And right up in the ranks with
security, convenience is a top concern for consumers today; biometric
authentication technology delivers on both fronts.
AI and eCommerce - the
best interface will be no interface
Grocer Publix puts
e-commerce back in play with Instacart deliveries
Walmart rolls out
Walmart Pay across all US stores
Greenwood, IN: Man
sentenced in $350K theft of Harley-Davidson goods
Winchester man who stole $353,000 worth of Harley-Davidson merchandise was
sentenced Wednesday to a year and a day in federal prison. Douglas E.
Castle, 37, had pleaded guilty to theft of interstate shipments in U.S.
District Court in Indianapolis. According to the U.S. Attorney's office,
Castle was employed at a logistics and warehousing company in Greenwood when
he began stealing the property of one of its clients, Harvey-Davidson. Over
18 months, authorities said, Castle had shipments intended for
Harley-Davidson retail stores instead sent to his home, while stealing other
items from the warehouse where he worked.
Beaumont, TX: Six women
stealing over $25,000 of high-end cosmetics
Beaumont police are looking for six women accused of stealing men's and
women's perfume. "They walked in together in a group...selected several
pieces of merchandise and walked out of the store," said Detective John
Courts with the Beaumont Police Department. He says the theft happened June
27th at about 8:50 in the evening. He says the six women were caught on
camera stealing more than 25,000 dollars' worth of the perfume.
Bridgeport, CT: Three
Women arrested in $3,000 larceny
at Westfield Trumbull Target
Three Bridgeport women were arrested for larceny at the Target inside
the Westfield Trumbull Mall around 4 p.m. Wednesday, June 29. Police said
Alessia McKnight, 23, was charged with larceny in the fourth degree for
stealing $1,023 worth of beauty care products and children's clothing from
the department store. Police also charged Brionna Foster, 24, and Carlaesha
Robinson, 22, for stealing $1,022 and $734 worth of items, respectively.
According to a report, the three suspects were observed by the store's loss
prevention department pushing carts that contained large tupperware bins
inside of them.
Peru, NY: NY State
Police bust ORC gang focused on meat theft at Tops
NY State Police report they have broken up a months-long shoplifting
scheme in Peru, NY. Three men allegedly stole raw meat from the Tops
supermarket there, and the idea was to resell the meat at a lower price.
Police say a trio of men in their thirties shoplifted raw meat from the same
store six times since May. The last alleged attempt was this past Sunday,
when lots of people were buying meat for Fourth of July barbecues. State
Troopers said they caught Joseph Burnell from Keeseville in the act and he
resisted arrest. The other two men, Nathaniel Barber and Michael Finsterer
from Plattsburgh, were allegedly waiting outside in a getaway car.
Gloucester Township, NJ:
Suspect in Several Camden County
Retail Thefts Captured
Willie D. Darren, 45, has been charged with possession of CDS, robbery
and two counts of shoplifting.
Police allege he has been stealing
televisions, DVDs, women's clothing, luggage, batteries, detergent, jewelry,
gasoline, and hoagies/sandwiches. "Known stores that have been victim to
these crimes have been K-Mart,Walmart, Wawa, Family Dollar, and the Rainbow
clothing store," police said. "These stores are in various jurisdictions."
St Louis: Man stole
$1,000 in cologne, perfume to sell for drugs
Court documents state that Angelo R. Marconi, 26, confessed to filling a
shopping basket with 14 bottles of cologne and perfume, then distracting a
store employee before running away with the basket. The total value of the
items was $1,046, according to court records Marconi took the items from the
the Ladue Pharmacy on May 31. Marconi was arrested several days later. He
confessed to the theft, saying he wanted to sell or trade the items for
drugs, according to charges.
UK: Distraction Thief
got away with $15,000 in Cartier Watches,
asked for a drink of water
A thief distracted staff at a high-end jewelry store by asking for a
glass of water - then snatched watches worth £10,000 when he was left alone.
St Clair Mansbridge, 38, took the two £5,000 Cartier timepieces from
Parkhouse Jeweller's in Cardiff city centre on April 20. His lawyer claimed
Mansbridge was a dedicated parent who resorted to stealing when he needed
money for family events.
Paducah, KY: Women accused of stealing
$600 of merchandise inside a Yeti coolers
Illinois woman arrested for stealing
more than $340 worth of fabric softener
Lancaster, PA: Giant store shoplifter
busted with $300 in razor blades
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Atlanta, GA: Suspect
dead after attempted robbery at Buckhead jewelry store
A suspect was killed during an attempted robbery at a Buckhead jewelry
store Wednesday afternoon. Police were called to the Cachet Jewelry Store
around 2:30 p.m. Wednesday. The owner said the suspect visited the store
last week and said he was looking to spend about $70,000. When the suspect
came back on Wednesday, the owner was allegedly suspicious of his
intentions. According to a witness, the suspect allegedly pulled out a gun
and told the owner to put all the jewels in a bag. "When he had said, 'Put
everything in the bag,' and then pulled the gun on him. He had his two sons
with him. When the guy pointed the gun at his father, that's when he took
action, and the person was shot three times," witness Mike Kashani said.
Police said the owner's son shot the suspect in the neck. A man who owns a
store next door said the suspect ran outside and then collapsed in front of
Chicago, IL: Police
release photos of 2 men in slaying of Family Dollar manager
Chicago police have released photos of two men wanted in the killing of
a Family Dollar store manager and said they are also suspects in an armed
robbery of another Family Dollar store about six blocks away last month.
JQuinn McCune, 30, was shot to death after he confronted one of the men
inside his store in the 7900 block of South Ashland Avenue around 5 p.m.
Tuesday, police said. McCune apparently thought the man was acting
suspicious and may have asked him to empty his pockets when the man shot
him, a law enforcement source said.
'Total chaos': 30-person brawl in N.Y. Walmart
includes metal bats, thrown canned goods
While in the checkout line at a Walmart in Gates, N.Y., two teenage girls
hurled insults at a 24-year-old woman nearby. Something about her dress.
Their families got involved, authorities told TV station WHEC, and the spat
swelled to an angry mob of 30. Then, mayhem.
Video footage posted to
Facebook shows someone toss a large trash can through the air, garbage
flying onto the floor. Brawlers shout and scream and swing baseball bats -
taken from the shelves of the sporting goods aisle - while shoppers with
grocery-filled carts gawk at the unrest. People lobbed canned goods at each
At one point, reported the Rochester Democrat and Chronicle, a
canned good launched into the air by a 17-year-old girl fell onto the head
of a 52-year-old man, leaving a bleeding cut. The teen was charged with
second-degree assault, a felony, and second-degree harassment and disorderly
conduct, the newspaper reported. Three other people were arrested,
authorities said. Police told local reporters they were not amused by the
melee and promised to increase security at the store.
Robberies & Thefts
Knoxville, TN: Social
media and Door Signs used to Stop Shoplifters
Some Knox County stores that have been victim to shoplifting have a message
for thieves: don't think about stealing again. Staff is putting up pictures
of shoplifters, even turning to social media to help solve the crimes. At
Fizz, a boutique in Market Square, employees posted a picture of a
shoplifter on the door with the caption "Thief. Be on the lookout." Law
enforcement is also keen on the power of social media. Detective Sgt. Kris
Sanders with the Alcoa Police Department said when they post surveillance
pictures and video, within minutes hundreds of other people are on the
San Francisco, CA: More
Criminals Profiting From Gift Card Fraud
Captain Joe Pierucci of the Daly City Police Department told CBS San
Francisco that for years, criminals were copying the numbers off gift cards
on public displays and then returning them to the rack to wait until they
were activated. Thieves could then drain the balance, sometimes even before
the recipient received their gift. One of the tricks of the trade? So-called
"zebra" stickers that can be used to cover up scratched-off security panels
so buyers don't realize their cards have been tampered with.
Orlando, FL: Multiple
suspects sought in Tommy Hilfiger burglary
Orlando police are seeking the public's help in identifying at least a half
dozen young people who burglarized a Tommy Hilfiger store on International
Drive. In a surveillance video from about 5:30 a.m. June 18, multiple people
are seen climbing into the clothing store at 5269 International Drive
through a front window that had been smashed open with a masonry block,
police spokeswoman Michelle Guido said. The suspects then gathered "a
significant amount" of clothing from the men's department and left the
Cincinnati, OH: Smash
and Grab thieves hit Saks Fifth Avenue
Cincinnati police say a group of people committed a smash-and-grab robbery
at a downtown store on Thursday morning. Police said the group robbed the
Saks Fifth Avenue at around 10 a.m. Capt. Mike Neville said up to a dozen
people ran into the store, took several high-end purses and fled in three
cars with Illinois plates, all in less than a couple of minutes. The store
is the same one that thieves rammed a stolen van into two days before
Christmas, using the damage to get in and steal items.
Police say Robbery of
jewelry store at St Louis Outlet Mall well-planned
The Hazelwood Police Department said they believe a Monday night robbery
of a jewelry store at the St. Louis Outlet Mall was well-planned.
Surveillance video captured a trio of robbers running though the mall
carrying backpacks and duffel bags. Two of the three men were wearing masks
when they walked into Prime Jewelers around 8:30 p.m. and used crowbars to
smash jewelry cases, police said. An employee tried to stop the robbery, but
one of the robbers sprayed the employee with mace. Two others, including a
security guard whose two-way radio was stolen so he could not call for help,
were also maced by the suspect, according to police. According to
investigators, one of the suspects broke the glass of the display cases
while the other two followed behind grabbing the jewelry. Police say the
whole incident lasted less than 90 seconds.
Fort Lauderdale, FL: Mom
recognizes son as drug store robber;
he turns himself in
A police report says Keith Fitzgerald Knowles Jr.
told investigators his mother showed him the video footage of the robberies
and he admitted that it was indeed him. Investigators had released the
videos showing a series of robberies at Walgreens stores across Broward
County in June in hopes of tracking down the suspect.
Sebring, FL: Home Depot Employee busted
in $2,000 under-ringing and void case
Hilo, Hawaii: Police search for Woman
for Theft and Assault on Store Employee
Follansbee, WV: Reoccurring Store
Robberies has this store owner Offering a Cash Reward
ICE, partners seize $6.5
million in counterfeit goods in Puerto Rico
Special agents with U.S. Immigration and Customs Enforcement's (ICE)
Homeland Security Investigations (HSI) seized $6.5 million in counterfeit
merchandise Wednesday in Old San Juan with assistance from U.S. Customs and
Border Protection (CBP) and the U.S. Postal Inspection Service. During the
operation, HSI special agents and partner law enforcement officers targeted
14 retailers of counterfeit goods infringing on the trademarks of Gucci,
Michael Kors, Prada, Channel, Ray Ban, Coach, Dolce & Gabbana, Oakley, Nike,
Ray Ban and the National Basketball Association. They also executed five
search warrants. The total manufacturer's suggested retail value (MSRP) of
the seized goods is approximately $6.5 million.
Cachet Jewelry - Atlanta, GA -
Armed Robbery/ suspect killed
Cumberland Farms - Brockton, MA -
Armed Robbery / syringe
DCP's Smoke Shop - Las Cruces, NM - Burglary
Elite Hair and
Wig - O'Fallon, MO - Burglary
EZ Go - Lawton, OK - Robbery
Fantasy - Portland, OR - Armed Robbery/ 2nd X this
Gardiner Lake Package Store - Salem, CT - Robbery
Henderson - Dallas, TX - Robbery
Kwik Shop - Lincoln, NE - Armed Robbery/ Clerk
Marathon - Athens, GA - Armed Robbery
Mickey's - Killeen, TX - Armed Robbery
Millennium Gas - Greenville, SC - Armed Robbery
R&J Skip & Go - Follansbee, WV
Saks Fifth Ave. - Cincinnati, OH -
Stripes - Harlingen, TX - Robbery/
Tri-State Batter - Lawrenceburg, IN - Burglary
Featured Job Alert Spotlight
Director of Global Security|
The Sr. Director of Global Security will oversee the company's executive protection program, the security of the company's home office and international
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experience is a plus. Proven ability to partner with local, state, federal, and international law enforcement.
Director of Loss Prevention
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