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2017 ORC in Idaho Conference
July 25

Twin Cities ORC Association Annual Conference & Training
Aug. 15-16

2017 Safety Leadership Conference
Sept. 11-13

NE Loss Prevention Expo
Sept. 14

Retail Council of Canada LP Conference
Sept. 19

ASIS International
63rd Annual Seminar

Sept. 25-28

RFID in Retail and Apparel
Sept. 26

National Association of Bunco Investigators Annual Training Converence
Oct. 11-12

Colorado Organized Retail Crime Alliance Conference
Oct. 17

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'17 National Retail Security Survey

2016 NRSS Survey

2015 NRSS Survey

Survey Says!
2015 Shrink Data Results - NRSS

Dr. Richard Hollinger

Quick Take 15

See more episodes

Adrian Loredo named Corporate Loss Prevention Manager
for ASICS America

Adrian was previously the Regional Loss Prevention Manager for The Donna Karan Company for over two years before taking this new position. He's been in the loss prevention/asset protection industry since 2004 when he started as a Loss Prevention Agent for Gap Inc./Old Navy. From there, he's worked for different retailers including Target as a Senior AP Specialist and Executive Team Leader in Asset Protection, Saks Fifth Avenue as an AP Investigator and District AP Manager, and for Neiman Marcus as an Assistant LP Manager. Adrian earned his Bachelor of Arts degree in two majors, Political Science and Sociology from the University of California, Santa Barbara. Congratulations Adrian!

'Live in DC' at NRF Protect 2017 Picture Slideshow

See all the fun on-camera and behind-the-scenes!

Full episodes coming soon on the Daily - Stay tuned for our video release schedule


Oregon man fired from Home Depot after trying to stop apparent kidnapping
HD reverses decision, offers job back

A Portland man says he was fired for doing the right thing - jumping to action when he thought a child was in danger at his store.

"What I see is some lady screaming frantically, 'Somebody help me, he's stealing my kid, he's kidnapping my kid' tears running down her face," Dillon Reagan said.

Reagan said police on the phone told him to keep an eye on things, but not get too close to the man. He said he followed the man on foot off store property, which is against store rules, until police arrived.

A few weeks later, Reagan said he met with store managers and a third-party group then went back to work. "...and it was maybe about a week and a half, two weeks later, that I was finally called back and let go," Reagan said.

The incident Reagan witnessed turned out not to be an attempted kidnapping. Portland police said it was an argument between a man a woman and the man walked away with their child.

Late Wednesday night, Home Depot corporate communications sent CBS's Portland, Oregon, affiliate KOIN an email that said: "We took a second look at this and have let Mr. Reagan know that we've decided to reverse our decision, based on the circumstances. We always do our diligence to make sure associates are treated fairly, which we've done in this case." wncn.com

C-Store Chain Mapco's Background Checks Violate Law, Job Seeker Says
A Tennessee man leading a proposed class of job seekers has hit Southeastern convenience store chain Mapco Express with a putative class action over its hiring practices in Tennessee federal court, saying the company refused to hire him after it discovered inaccurate convictions for assault.

In a complaint filed Wednesday, Kenneth Blair says Mapco Express Inc. never provided him with a copy of his background check before rejecting his job application, in violation of the Fair Credit Reporting Act. The report, Blair said, listed criminal convictions that should have been expunged.

Mapco hired Sterling InfoSystems Inc., which is not named as a defendant in the suit, to conduct the background check on Blair in June 2015. At that time, Mapco instructed Blair to contest potential inaccuracies with the background check company and not Mapco, the complaint states. law360.com

Study: EMV is Shifting Fraud Online
Security, Compliance & Fraud Mgmt. Viewed as Barriers to Other Investments

For 84% of U.S.-based companies, EMV has lowered their fraud prevention costs. However, 52% of retailers said their card not present (CNP) losses are growing - according to the "2017 Global Payments Insight Survey: Merchants and Retailers," from ACI Worldwide and Ovum.

According to data, 59% of merchants and retailers plan to considerably increase investment in payments to improve customer experience (a 50% increase over 2015). However, more than 75% of these organizations view security, compliance and fraud management issues as the biggest barriers to their investment decisions. chainstoreage.com

How to Manage Conflict: Lessons in Verbal Defense
Retail loss prevention and asset protection professionals deal with everything from belligerent customers to petty theft and situations that have the potential to turn violent. Dave Young, co-founder of Vistelar, believes that the best start to handling any circumstance is a universal greeting: "Hello, my name is ___ ." Leading the "Emerging Leaders Workshop: Verbal Defense and Influence" for a full house at the NRF PROTECT Loss Prevention Conference, Young stressed the importance of treating all customers, including potential perpetrators, with dignity and respect. He believes that the sixth addition to Maslow's hierarchy of needs should be a sympathetic ear, the basic need for someone to "just listen."

Using active listening skills and incorporating a smile, kind voice and positive contact helps to gain the customer's trust, allowing them to calm down. After introductions, follow the universal greeting with name and affiliation and reason for addressing the customer, Young advises, and ask a relevant question to establish the status quo. Starting a conversation this way inspires non-escalation or de-escalation of a situation.

Young encourages retail loss prevention professionals to "practice until perfect" the following five strategies to manage a potential crisis.

Reduce stimulation: When speaking to a potential perpetrator, remember that they may be easily agitated, defensive and unwilling to cooperate. Take steps to produce a relatively calm environment in which to question them. Turn down glaring or blinking lights, and ensure no sudden, loud sounds will produce distractions.

Separate and support: If the subject is in a group or surrounded by other customers who may be watching, take the apprehended person away from the group. This may be as simple as walking a few steps away. Help them to tell their story by using language easy for them to understand - don't use industry jargon.

Adapt communication: In order to be understood, an LP officer might have to adapt communication, for example, writing something down or using sign language. Be mindful that English may not be the subject's first language.

Meet unmet needs: A person is more willing to cooperate when they don't have any pressing needs such as hunger or thirst. A good tactic is to offer food, a drink or even a cigarette before beginning the investigative process. Put them at ease and show them that cooperation is the best way forward.

Model calmness: Show professionalism and do not raise your voice, use derogatory language, make sudden movements or show excessive emotions like anger and irritation. Instead of repeating phrases like "Calm down," say "Can you help me understand what's happening?" nrf.com

Become a better negotiator with these two words: "That's Right"
If you want to be a great negotiator, stop trying to get people to say "yes." So says Chris Voss, who spent 24 years with the FBI Crisis Negotiation Unit as lead international kidnapping interrogator and is now CEO of The Black Swan Group and author of "Never Split the Difference." Speaking to an audience of retail loss prevention professionals gathered in Washington, D.C., for NRF PROTECT Loss Prevention Conference and EXPO, Voss outlined a key problem with the way most approach negotiation - the addiction to hearing yes.

The problem with "yes" as an objective is that people see you're trying to get them to agree and perceive it as a trap. Instead, Voss encouraged LP leaders to consider a tactic that many might dismiss as warm and fuzzy: empathy.

Emotional intelligence isn't something to minimize in negotiations - whether you're dealing with threats to company assets, people or general business dealings. "Empathy's a mercenary's tool," Voss said. Listening and being able to understand your counterpart's point of view allows you to connect with them and change their mindset.

Rather than "yes," Voss argues that your goal should be a "that's right." "Those are the magic words," he said. "When somebody's talking, and you believe what they've said is the unequivocal truth, you say, 'that's right.'" If you can understand someone's perspective so well that you can summarize it back to them to the point where they say "That's right," you've set the foundation for a successful negotiation. nrf.com

Sears Holdings Closing Additional 8 Sears and 35 Kmart Stores
CEO Lampert Issues 'Transformation Update'

Sears Holdings is closing 43 more stores in the US, in addition to the 265 closings that had already been announced this year. The company announced the latest closures on Friday. The new list of closures includes 35 Kmart stores and eight Sears stores. The closings will bring Sears' store count to less than 1,140, down from 2,073 five years ago.

"This is part of a strategy both to address losses from unprofitable stores and to reduce the square footage of other stores because many of them are simply too big for our current needs," Sears CEO Eddie Lampert said in a blog post on the closures. businessinsider.com   See the full list of closures here.

Retail dwarfs coal, and yet Trump has said little about massive job losses
Retailers have announced over 60,000 job cuts in the first half of this year, according to consultant Challenger, Gray & Christmas. But President Donald Trump hasn't had much to say about the retail job losses, even though its labor force cuts just this year alone surpass the total number people employed in the entire coal industry, which Trump has pledged to save and grow.

The coal industry, which employs about 50,000, has received large support from Trump, including an executive order unwinding climate policies from the Obama administration and a decision to pull out of the Paris Climate Agreement.

While driven by different dynamics, retail (like coal) has become a victim of developments in globalization and technological advancement. Almost 500,000 layoffs have hit retailers since 2009, according to Challenger, with many of the layoffs due to fundamental industry shifts in the way consumers shop, particularly in the "e-commerce era" of Amazon where online spending is taking a larger share of consumer wallets, currently making up 8% of total US retail sales versus close to 3% a decade ago.

And the stakes may be higher for retail than coal. Retail salespeople and cashiers represented the two largest job categories in the country as of 2016, with 4.5 million and 3.5 million workers, respectively, according to the Bureau of Labor Statistics. In fact, retail employment surpassed manufacturing sector employment 15 years ago, as shown in the chart below from advisory firm Cornerstone Capital Group. finance.yahoo.com

Retail Industry Job Growth Turns a Corner in June
Retail industry employment turned a corner in June, gaining 7,400 jobs over May, the National Retail Federation said today. The retail numbers exclude automobile dealers, gasoline stations and restaurants. The economy overall saw gains of 222,000 jobs in June, far exceeding growth expectations for the month. nrf.com

2nd Circ. Upholds Foot Locker Pensioners' $100M-Plus Win
The Second Circuit on Thursday affirmed a ruling that Foot Locker Inc. owes an estimated $100 million-plus in benefits to a class of about 16,000 workers whose pensions it cut, saying among other things the workers' claims are still timely over two decades later because the company hid the change. law360.com

McDonald's is fighting drunk customers with Mozart and Bach
McDonald's is looking for more civilized diners who don't want to have a parking lot brawl, and is attempting to calm customers so they don't have the urge to fight people who may have pushed in line or spilled their Coke. The chain tried playing classical music over its speakers during the late hours to see if it impacted the way drunk diners behaved, and it worked.

Glasgow in Scotland was the first city to implement the classical music trick and Stockport, England, tested it out two years ago when violence at the restaurant was rife.

A McDonald's UK spokesperson told The Mirror: "We have tested the effects of classical music in the past and played it in some of our restaurants as it encourages more acceptable behavior." nypost.com

Here are the retailers that got crushed by the brick-and-mortar meltdown in June

7 Ways Retailers Can Stay Off the Store Closure List

St. Louis $10 minimum wage will revert back to $7.70 in August

Bans Over Plastic Bags Face a Growing Backlash


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B&B Theatres Hit in 2-Year Credit Card Breach
B&B Theatres, a company that owns and operates the 7th-largest theater chain in America, says it is investigating a breach of its credit card systems. The acknowledgment comes just days after KrebsOnSecurity reached out to the company for comment on reports from financial industry sources who said they suspected the cinema chain has been leaking customer credit card data to cyber thieves for the past two years.

Headquartered in Gladstone, Missouri, B&B Theatres operates approximately 400 screens across 50 locations in seven states, including Arkansas, Arizona, Florida, Kansas, Missouri, Mississippi, Nebraska, Oklahoma and Texas. krebsonsecurity.com

Travel Company Sabre's Breach Investigation Concludes with Impact Limited
Travel company Sabre concluded its investigation into the security breach of its reservation system that serves more than 32,000 properties and found the attackers' access was limited to a subset of its bookings. Sabre, which disclosed the breach in early May after attackers infiltrated its Sabre Hospitality Solutions (SHS) reservation system, found payment card information was accessed for a limited subset of hotel bookings. Read more about Sabre's investigation here.  darkreading.com

The Growing Danger of IP Theft and Cyber Extortion
The recent hacks of Disney and Netflix show the jeopardy that intellectual property and company secrets are in, fueled by cheap hacking tools and cryptocurrencies. Some businesses scoff at the notion of cyber extortion, thinking that they're too unimportant to attract the attention of hackers. As the Verizon report shows, industry and size don't matter: "if you have - or may be perceived to have - useful information, then you are a potential target" for IP theft. darkreading.com

Millennials' Comfort with Technology Doesn't Mean They're More Security Aware
According to a report from ITNews, as millennials enter the workforce in large numbers, it is important for all security programs to realize the unique challenges that they pose. While all millennials are not alike, and older generations share some of these traits, it is reasonable to acknowledge some distinct trends, says the report.

Millennials are the first generation for whom computer devices are ubiquitous in their daily activities. Laptops have become the computer of choice and can be taken anywhere. Cellphones are more powerful and functional than computers were a decade ago, and millenials have had these devices in their pockets for as long as most of them can remember.

But use of a technology does not mean that it is safely used and millennials' comfort with technology does not mean that they are more security aware. The tendency is to use technology in a way that is most convenient, not most secure, says the report. mediapost.com

Study: Majority of shoppers favor 'next-gen' payments
80% of Americans are in support of "futuristic" payments technologies and currencies, including tools like sensor fingerprinting, facial recognition, retinal scanning and voice control, as well as currencies like bitcoin - according to research from Viewpost.

A mobile-based future is definitely on shoppers' minds, with 52% saying they believe that payments between companies and customers will be exchanged via mobile app. Even previously maligned technologies like bitcoin are seeing acceptance, as some 21% of consumers see it as a viable currency within the next 10 years. Other notable findings include:

Sensor fingerprinting: 50% of Americans believe fingerprint technology will be used for authentication to pay and receive payments over the next 10 years

Facial recognition: 35% see facial recognition as a key authentication technology for making payments within the next 10 years, and 32% of Americans trust facial recognition for securing electronic payments.

Retinal scanning and voice control: These advanced biometric methods have gained traction in consumers' consciousness, with some 31% citing retinal scanning as a viable technology for authenticating payments and 18% seeing themselves using voice control to make payments by 2027. chainstoreage.com

Retail Self-Checkouts Soar Globally
Research and consulting firm RBR Research just shared news of its findings from the Global EPOS and Self-Checkout 2017 study, which showed a 67 percent growth in self-checkouts. In 2016, there were 49,000 self-checkout (SCO) units delivered around the world, with the top ten U.S. retailers seeing an astounding 155 percent increase in shipments.

Given the current SCO landscape and stores like Amazon Go's grocery stores popping up, it's possible that the entire retail industry is going to see a major shift in the next few years. As we've seen big box retailers like Macy's and J.C. Penney's close down a myriad of stores, installing SCOs may be the answer for some retailers looking to cut down on costs. pymnts.com

Hackers targeting US nuclear power plants, report finds

Delivery robots are ready to roll in Ohio


 NuTech National's
Retailer Call to Action -
Loss Prevention Simplified

NuTech National offers LP directors and managers a suite of tools to help simplify their jobs - from a full range of alarm detection systems for Intrusion, Fire, CCTV, Access Control, and EAS tags - to innovative solutions like NuTech Link, Smart Retail Alert, and Employee Watch. In this LPNN interview, Greg DeTardo, CEO, and Scott Evans, Director of National Sales, tell us how NuTech is constantly resetting the standard for retail by increasing technology and reducing cost.

2016 Group LP Selfie Awards

Pizza Party Drawing!


Gus Downing, NRF Protect Free Trip Winner Jeremy Grahn, and our friends from NuTech National select three new winners for the Daily's "Group LP Selfie" competition. See which LP teams won a free pizza party.

Submit your group selfie and you could be next!

Solution Providers: Have a video or commercial you want to publish? Contact us 

How the Growth of E-Commerce Is Shifting Retail Jobs
Online shopping accounts for only 8.4 percent of all retail sales in the United States, but it has had an outsize effect on the retail workforce. The hundreds of thousands of jobs created by new online firms have not absorbed the job losses at traditional retailers. At the same time, the new jobs are concentrated in a handful of large cities and tech hubs.

E-commerce jobs are growing fast...

Employment attributed to electronic shopping firms has doubled in the last five years, outpacing other types of retail.

Click to enlarge graph

... but they are still a small component of overall retail employment ...

Even with the fast growth, the number of online shopping jobs is small compared with department stores, warehouse clubs and grocery stores.

Click to enlarge graph

... partly because e-commerce is less labor intensive.

Online retailers can sell more products with fewer workers than traditional stores. Nearly three-quarters of e-commerce firms have four or fewer employees. Even though online companies pay higher average wages to their workers, they have a bigger impact on retail sales than on retail employment.

Click to enlarge graph

The jobs are going to large metro areas.

Small metro areas and rural counties account for about 23 percent of overall retail employment but just 13 percent of jobs attributed to electronic shopping firms. nytimes.com

Click to enlarge graph

China creates an online court to handle e‑commerce disputes
China's central government has established China's first Internet court to handle the growing number of disputes related to online shopping.

The new body, announced last week, is called Hangzhou Internet Court and is based in Hangzhou city, a city of about 9 million that is the home base of many Chinese e-commerce companies, including Alibaba Group Holding Ltd., China's dominant online shopping company, and internet technology company NetEase Inc.

"The internet court could improve the efficiency of case handling because both parties of an e-commerce case are often not in a same city," a spokesman for the court says in a statement.

"It's a new path for us to solve the rising number of e-commerce disputes, since most of them have clear facts and solid evidence." The new court says it will deploy business intelligence technology in the future to provide plaintiffs with guidance on the estimated probability of their winning before they take legal action.

Besides e-commerce lawsuits, Hangzhou Internet Court says it also handles disputes relating to online payments and internet copyrights.

The number of lawsuits related to online shopping has surged in recent years along with China's rapid e-commerce growth. In Hangzhou alone the number of e-commerce cases has grew from 600 in 2013 to over 10,000 in 2016, according to Hangzhou Internet Court.

Most disputes stem from purchases on popular Chinese online marketplaces, such as Alibaba's Taobao. Consumers often complain about product quality and retailers' return policies, according to Hangzhou Internet Court. digitalcommerce360.com

Amazon Prime memberships jump nearly 35% year over year in the US

Sandy Springs, GA: Armed Robbers Steal Cell Phones Valued At $65,000 from AT&T store
One store employee said a man wearing a dark hoodie came inside and walked quickly to the back of the store. Another male quickly followed, brandishing a handgun and ordering everyone to get on the floor. A third male hovered by the front door as a possible look out. The man proceeded to zip tie one of the customers and placed his head face down to the floor. Another suspect was heard telling a store employee to go to the back of the store. The employee told police one of the suspects placed a gun into his back and ordered him to lock the door. The employee followed the suspect's commands and once the doors were locked, one of the suspects took money from the cash drawer and forced everyone into a safe room where phones are kept. Once inside the room, a suspect took his wallet and cell phone. A customer said she was sitting with a sales rep when the doors opened and saw a male holding a gun enter the store. The woman told police she immediately got on the ground in the fetal position. According to the report, a total of 68 phones valued at $65,000 were taken during the armed robbery. The woman's ring was valued at $7,000. ajc.com

Update: Westmoreland County, PA: Woman pleads guilty to $30,000 Victoria's Secret online theft
A woman with a history of shoplifting admitted Thursday that she ripped off Victoria's Secret of some $30,000 in an online ordering scam. Charlene Moff waived indictment by grand jury and pleaded guilty in federal court to two counts of mail fraud. Between 2013 and 2016, Moff ordered products from Victoria's Secret using her husband's online account. After the merchandise was delivered, she called customer service and falsely reported problems with the shipments. Sometimes she said she didn't get the package. Sometimes she said the package came but was missing some items. Sometimes she said some of the merchandise was damaged or she had received the wrong item. The company then credited her account or re-shipped more merchandise. Assistant U.S. Attorney Shardul Desai said in court that Moff carried out 200 fraudulent transactions costing Victoria's Secret $30,140, which Moff will have to pay back as part of her plea deal. Moff has four felony theft convictions in Westmoreland County from 2009 through 2015 and was on state probation when she pulled the Victoria's Secret scam. post-gazette.com

Robstown, TX: 4 adults, 2 juveniles arrested in Organized Theft Ring; $2,000 of merchandise from Express
Four adults and two juveniles accused of working together to steal thousands of dollars worth of clothing are behind bars. The accused suspects were busted by Robstown Police on June 30th at the Outlets at Corpus Christi Bay. According to Robstown Police, 17-year-old Tiffany Cortez, 20-year-old Angel Espinoza, 20-year-old Crystal Regalado, 32-year-old Gustavo Chapa and two juveniles were arrested for engaging in organized criminal activity. The six suspects are accused of collaborating a theft of more than $2,000 worth of clothing from the Express store at the Outlets at Corpus Christi Bay. According to Robstown Police, Cortez and Espinoza committed the theft while Regalado, Chapa and the two juveniles distracted store employees. The bust was accomplished through a collaboration of Robstown Police and security from the outlets working together. kztv10.com

UPDATE: Vienna, WV: Police release new details on Toys 'R' Us shoplifting
Vienna Police have released new details on Monday's shoplifting at Toys "R" Us, and more information on the suspects. According to Sgt. Robert Cox, of the Vienna Police Department, the theft happened Monday, July 3rd, between 2:10 P.M. and 2:30 P.M., at the Toys "R" Us store on Grand Central Avenue in Vienna. Police say a man walked into the store, went to the remote control toy isle, and took 3 remote control toy drones, worth a total of $369.96, off the shelf, and left the store without paying for them. Witnesses told police the man got into a black SUV or crossover utility vehicle with 2 white females inside, and left the area. thenewscenter.tv

North Augusta, GA: Man commits felony shoplifting of local Belk twice in one week
North Augusta Public Safety needs the public's help in finding a man who stole a large amount of clothing twice in one week at the Belk on Martintown Road. According to investigators, the unidentified man entered Belk on July 3 and walked out with a large amount of clothing. Two days later, the man went into the same Belk store and walked out with more clothing. wrdw.com

Alcoa, TN: Man with extensive criminal history flees police after shoplifting $300 in cologne from Walmart
The suspect has 11 other theft convictions dating back to 2011, as well as several convictions for violation of probation. thedailytimes.com

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Stabbing & Assaults

Update: Corpus Christi, TX: Ronny Fritz remains in Critical Condition; stabbed in the heart while trying to assist LP with shoplifter at Lowe's
According to Fritz' relative, Heather Marie Fritz Manigrasso, Fritz is off the respirator and breathing on his own, and was in good enough spirits just before 2 a.m. Thursday, as his pain meds began to kick in, to sing "I Wanna Be Sedated" by The Ramones. Police said Fritz was shopping at the Lowe's in the 1500 block of Airline Road when he witnessed an attempted shoplifting and tried to stop the suspect. The suspect pulled a knife and stabbed Fritz in the arm and heart. When police arrived at the scene, the suspects had already fled. Police have released surveillance video of the suspects but have not yet made any arrests. kiiitv.com

Oklahoma City, OK: Off-duty Lincoln County Deputy attacked at Walmart, 3 arrested
A Lincoln County Sheriff's deputy suffered minor injuries after being attacked outside a metro Walmart. Oklahoma City Police say the deputy was working security overnight at the store on Northwest Expressway when two men were asked to leave. They both refused and a fight broke out. Police arrested the two men involved in the altercation and say a third man was later taken into custody. Those three men are facing felony assault charges and battery on a police officer. They'll also face misdemeanor trespassing charges. The deputy refused treatment for his injuries. okcfox.com

Rohnert Park, CA: Smoke Shop employee runs down Robber with his Jeep; charged with Assault w/ Deadly Weapon
After two teenagers robbed a smoke shop in Rohnert Park, an employee of the business, not content with running them out of the store, ran down one of them in his Jeep Wrangler. The employee, Adam Richardson was arrested Thursday morning at his home on suspicion of assault with a deadly weapon. Police said Richardson ran over the 15-year-old, who had just pushed his younger comrade in crime, out of the way. The 15-year-old rolled over the roof of the speeding Jeep, landing on his head on an asphalt pathway. The teenagers made their way back to the home, the mother drove her son to the hospital, where he was treated for his injuries. sfgate.com

Robberies & Thefts

Clermont, FL: Group of Burglars target 4 businesses within minutes; 11 people, 3 vehicles involved in crimes
A group of 11 burglars shattered the glass and broke into four Lake County businesses in a period of less than 10 minutes early Thursday morning. First, Pizzano's Pizza, then Wine Regions, where one man in the surveillance video breaks the bottom pane of the glass window to the business, then 11 people, all wearing masks or other face coverings, enter the store. Police responded to a burglary in progress at Moe's Southwest Grill about two minutes later. The fourth and final incident was at Jersey Mike's Subs about three minutes after the alarm went off at Moe's. Police arrived to find that the glass was shattered, but no one went inside the restaurant. clickorlando.com

Falls, PA: Police Officer in Serious Condition following vehicle crash in pursuit
of Best Buy thieves

A Falls Police officer was badly injured Thursday night when the officer's patrol car collided with another vehicle during a pursuit on Oxford Valley Road. The officer was in serious condition after being admitted St. Mary Medical Center's trauma center. The driver of the second vehicle was also taken to St. Mary, but the person's condition was not know. The Department said officers were sent to Best Buy at 6:45 p.m. for a theft in progress.

Store security pointed out a suspect vehicle to the first officer on scene. The officer attempted to pull it over, but the driver refused and a pursuit started. At an intersection, the pursuing officer's vehicle struck a civilian vehicle, which appears to have turned in front of the police car. nj.com

Tulsa, OK: Jack in the Box Employees detain Robbery suspect when he returns
for job application

Police say employees at an east Tulsa restaurant were able to stop a robbery suspect after he reportedly returned to the restaurant just hours after robbing it. Police say a man robbed a Jack in the Box Saturday morning, implying he had a gun. They say afterward he robbed a nearby Mid-K Beauty Supply around noon, where he allegedly told an employee and her young niece that he wanted cash, had a gun in his pocket and didn't want any trouble. When the man reportedly returned to the Jack in the Box to pick up a job application, employees recognized him and confronted him until officers showed up. No one was injured. wpxi.com

Memphis, TN: ATF Investigating 43 Stolen Guns from Range U.S.A.
Investigators with the Bureau of Alcohol, Tobacco and Firearms are working to find approximately 43 guns that were stolen from Range U.S.A. in Memphis Saturday July 1. The ATF said they are still doing inventory to find out exactly how many were taken. They did not specify how or at what time the thieves took the guns or what kinds of guns were stolen. Authorities are offering a $5,000 reward for information leading to an arrest and conviction in the case. localmemphis.com

Police identify 5th Suspect in Champs Burglaries at Alton Square Mall

Conway, AR: Formed Sonic Manager stole more than $14,000 from restaurant

Kay Outlet in the Outlets at Anthem, Phoenix, AZ reported a Grab & Run on 7/5, item valued at $1,099

Piercing Pagoda in the Las Catalina's Mall, Caguas, Puerto Rico reported a Burglary on 7/2, items valued at $21,053

UFC Ronda Rousey's home burglarized, 6'7" UFC boyfriend tracked down the criminals and turned them over to Police

UK Gleneagles, Scotland: Mappin and Webb Jewellers at Gleneagles Hotel the victim of a Smash & Grab Robbery; 50 Rolex Watches stolen valued at over $650,000


UK: Thurrock, England: Five fraudsters handed total of 70 months suspended prison sentence for fake handbag operation

Moët Hennessy trademark infringement case fights against counterfeiting


AT&T-  Sandy Springs, GA - Armed Robbery
Buck Stop C Store - Shelton, CT - Robbery
Cindy's Discount Tobacco - Biloxi, MS - Burglary
Circle K - Mathis,TX - Armed Robbery
Dollar General - Fort Smith, AR - Robbery
Daiso Japan - Rowland Heights, CA - Armed Robbery
Dunk & Bright Furniture - Syracuse, NY - Burglary
Family Dollar - Durham, NC - Armed Robbery
Frisky Business - Durham, NC - Armed Robbery
Jersey Mike's - Clermont, FL - Burglary
Juana Vape - Albany, GA - Burglary
Kum & Go - Cheyenne, WY - Armed Robbery
Liquor Store - Lake City, SC - Burglary
Moe's Southwest Grill - Clermont, FL - Burglary
Pizzano's Pizza - Clermont, FL - Burglary
Smoke Shop - Rohnert Park, CA - Robbery
Sonic - Searcy, AR - Armed Robbery
Starbucks - Lone Tree, CO - Armed Robbery
Wine Regions - Clermont, FL - Burglary
64 Country Store - Faulkner County, AR - Armed Robbery


Daily Totals:
12 robberies
8 burglaries
0 shooting
0 killed

Weekly Totals:
48 robberies
1 shootings
1 killed


Ted Nosek
named Area Loss Prevention Manager for Staples, Inc. 

Steven Terrell
named Asset Protection Manager for Walmart

Jenna Stephenson, CFI
promoted to Loss Prevention Operations Manager - Emerging Markets for Nike

Camille Oakes
 named Regional HSE Manager for DHL Supply Chain

Martin Hernandez promoted to Regional Loss Prevention Manager for Tawa Supermarket, Inc.  

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Baltimore, MD

The District Asset Protection Manager is responsible for driving Weis Markets' objectives in profit and loss controls, physical security, investigations, safety and shrink in an assigned market [Baltimore Metro / 11 stores]. Objectives must be accomplished through building effective partnerships and directing the organization with integrity and professionalism...

Safety and Loss Prevention Manager (Northeast)
New York, NY
The Safety and Loss Prevention Manager is responsible for the design and development of Domino's store safety, security and loss prevention programs and policies for all corporate owned stores (over 400 stores). The Safety and Loss Prevention Manager will manage a team of 3 Regional Safety and Loss Prevention team members and oversee 8 regional markets...

Manager, Corporate Security
Jacksonville, FL
The Manager, Corporate Security will oversee all aspects of the company's physical security strategy for retail stores, warehouses, and store support center and field offices. This includes responsibility for the capital expense and repair budgets, developing written specifications, layout and design for all systems and to ensure all installations and repairs are made to SEG standards...

Manager, BC Planning
Jacksonville, FL
Responsible for developing, implementing and managing the company's Business Continuity (BCP) and Life Safety Programs for the Store Support Center, I.T. Technology Center and Regional Offices. This includes, but is not limited to emergency response, disaster recovery and site preparedness plans for critical business functions across the organization...

Asset Protection Program Sr Manager
Nashville, TN
Manages programs and initiatives as it relates to physical security and shrink improvement that advance company financials. Sources new technologies and vendors, implements effective tests, plans optimal company rollouts, and makes recommendations for future strategies...

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Great Leadership

Maybe They're Born With It: 10 Qualities That Make Great Leaders  Not everyone is leadership material, but here's the qualities that separate the good from the great. To truly stand out as a successful leader, you'll need to follow these steps. Work the front lines

Why Great Leaders Aren't Afraid of Getting Called Out  Accountability plays a huge role in all companies, but it goes deeper than just holding ourselves responsible for our actions and plans. Even leaders need someone to push them, call them out, and lend an ear. Here's how the best leaders stay accountable. Get a coach

Great Leaders Start With The End In Mind  Great leaders always think ahead. They know how they want to be remembered, and it helps shape how they lead and inspire others. Here's how you can be the best leader today, to be remembered as such in the future. Role model behaviors

How Can You Tell You're a Good Leader? You Motivate Others By Doing These 4 Things Daily  Everyone has opinions on how to motivate others, but leaders need to look at the WHY. When leaders look at what behaviors inspire people at the core of their human nature, knowing how to motivate them will come easily. Release control

The "rumor mill" is a very treacherous and unforgiving world of fact and fiction. That at times is filled with innuendos, accusations, untruths, and what ever gets added to the information being talked about regarding companies and people. Participating in it is human nature and we all know third party information leaves a lot to be desired. So the rule of thumb should be to be cautious about believing, try not to form an opinion until you've heard both sides, understand the agendas that every one has, and most importantly be careful about what you say. 

Just a Thought,

Gus Downing

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