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7/18/16

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Managing the Change Process
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2016's GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
One Team at a Time



Louis Vuitton America's Asset Protection Team
at NRF Protect 2016


"Make your career a beautiful journey"

Back row left to right: Jose Vasquez, Jon Shimp, Chris Scudilla, Bayo Thomas, Satesh Singh, Rob Ruiz

Front row left to right: Rosie Hernandez, Lara Foreman, Lisa Kennedy, Daniel Cruz, Monika Espinoza, Amber Adams, Fabio Sanchez, Eric Aleman


LP teams, send in your group selfie and win!
Get a free plaque and a chance to win a pizza party!


Submit your new 2016 Group LP Selfie here!

Retailers, see more 'Group LP Selfies' here.
Solution Providers, submit your 'Group Vendor Selfie' here.

 

 




Ian Dill was named Vice President of Loss Prevention for BCBGMAXAZRIA.
Ian was previously the Vice President of Asset Protection - Northeast and Southeast for Sports Authority, and had been with the retailer since 1996, when he held the position of Director, Asset Protection - Field Operations. Ian was also a Loss Prevention Manager/Regional Investigator for Nike. Congratulations Ian!
Bané Obrenovich was named Director of Marketing for CONTROLTEK USA.
Bané previously was the Director of Marketing for USS for two years before taking this new role. In 2002 he was an Account Executive for Paychex and in 2001 he was an Account Executive for Sprint. Congratulations Bané!
 

 



A Civil Start to Protests, but Cleveland Is Bracing for Worse
The barricades were up and the police were ready, but the rowdy protests expected to descend this week on Cleveland for the Republican National Convention were contained to small pockets of unrest amid largely peaceful demonstrations across the city.

At the height of the protests early Sunday evening, about 200 demonstrators marched down Euclid Avenue in the heart of downtown, stopping traffic and shouting, "No justice, no peace, no racist police!" as they neared Quicken Loans Arena, the site of the convention.

While some protesters spilled into the streets, there were few signs of the violence or mass arrests that the authorities had feared, giving the day a feeling of relative calm before a potential storm, with the convention beginning Monday. nytimes.com

Roseville, MN: Highly-Publicized Black Lives Matter Protest at Rosedale Center Canceled at the Last Minute
A planned and highly-publicized protest scheduled to take place Sunday afternoon at Rosedale Center, was called off at the last minute. Last week, Black Lives Matter - St. Paul, announced the demonstration on social media. It also announced the cancelation on social media a short time before the 1 p.m. start time. Anyone who entered the mall is Roseville, was handed a "Rules of Conduct" card. It described what behavior is expected and will be tolerated inside. The mall took security measures in preparation of a protest, posting extra security guards at entrances, Roseville Officers were stationed outside and State Patrol Troopers were on the ready in case demonstrators moved onto Highway 36. Some stores inside the mall delayed opening, in anticipation. Organizers said the mall effectively shut itself down and there wasn't a need to protest and called it off. ktsp.com

Walmart Stores Hiring 9000 Customer Hosts Nationwide
As Walmart continues to invest in enhancing its Asset Protection footprint, it was announced in May of this year the advent of a program called More at the Door. This announcement introduced a new role into many of its stores--the Customer Host.

The Customer Host is the shopper's first and last connection as they visit the stores and is a member of the Asset Protection team. In addition to greeting and helping customers, this role will assist to deter theft through checking receipts, assisting with customer returns, and partnering with other Asset Protection and store operations team members.

Walmart is hiring approximately 9,000 Customer Hosts in stores across the country within the next few weeks. This position offers a great start for asset protection/loss prevention professionals, veterans, and those looking for a change of career.

Interested people can get more information from their local Walmart store or at LPjobs.com.

Europe Weighs Economic Impact of Weekend's Terrorist Attack, Coup Attempt
European Retail Sales Down 13% to 21%

"Visitors from overseas are key in European sales, representing between 25 percent and 50 percent of sales in Switzerland, the U.K., France and Italy," said Luca Solca, managing director at Exane BNP Paribas. "I think that the most recent events in Nice will postpone the time it takes for tourist inflows to normalize in Europe. One could have hoped for a better [second half of the year] in terms of international spend. The events...in Nice suggest we may not yet see that, unfortunately.

Global Blue data for June showed that tourist spend dropped 13 percent globally and 16.8 percent in Europe. France saw a decline of 17.6 percent compared with May's fall of 21.2 percent; Germany was down 18.2 percent, and Italy worsened, dropping 18.9 percent, compared with minus 4.5 percent in May. Switzerland was resilient, up slightly at 0.8 percent, while the U.K. retreated 17.1 percent after gaining 2.6 percent in May.

In the first quarter of this year in the Paris region, the number of Japanese tourists dropped by 56 percent; Italians, 24 percent, and Russians, 35 percent. In the same period, the amount of Chinese visitors decreased 13.9 percent, versus a 49 percent increase in full-year 2015. In late May, Paris' regional tourism committee said a near-term uptick was not expected. wwd.com

Fewer Restrictions in Philadelphia for DNC but guns prohibited
Protesters closer to arena, more visible 

The Democratic convention will be held at the Wells Fargo Center (from July 25-28), an indoor arena in South Philadelphia, far removed from the city's central district. The primary area set aside for permitted protesters will be F.D.R. Park, across the street from the arena.

The Secret Service has designated a secure zone, which will include the arena, its surrounding parking lot and the adjoining section of Broad Street. It will be fenced off and limited to people with credentials or tickets; banned items include backpacks, balloons, selfie sticks and any weapons.

Police Commissioner Richard Ross said his department is prepared to handle permitted and unplanned protests with the same calm he says police have shown in the city in recent months. Officers will be wearing traditional uniforms, not riot gear.
nytimes.com 

Edwardsville, IL: Shop-N-Save Security associate accuses former employer, investigator of Wrongful Termination
Christopher Rhodes filed a lawsuit July 5 in Madison County Circuit Court against Shop-N-Save Warehouse Foods and James Ishum (DLPM w/ Shop n Save), alleging violation of the Whistleblower Act. According to the complaint, Rhodes has suffered lost of wages, benefits of full employment, loss of enjoyment of life, embarrassment, inconvenience and humiliation after his termination by Shop-N-Save. The plaintiff alleges the defendants unlawfully retaliated against him for disclosing information to the Belleville Police Department regarding an assault on Rhodes by a man who later was arrested on suspicion of retail theft and aggravated battery. The suit says Rhodes was suspended for having a laptop on company property. The plaintiff alleges the laptop was used with permission from his supervisors for him to monitor the dangerous situation around defendant's property in nearly Ferguson, Missouri. Two weeks after his suspension, the lawsuit states, Rhodes was fired during a time when the area was convulsed by the riots in Ferguson. Rhodes seeks a trial by jury, judgment of more than $50,000, attorney fees, legal costs and other remedies as afforded by law. madisonrecord.com

OSHA's New Electronic Reporting Rule Delayed: But Contains Hidden Employer Obligations Starting November 1, 2016
OSHA's position on what may constitute retaliatory adverse actions is especially controversial, resulting in a court challenge filed by industry groups and employers to prevent the August 10th implementation of those aspects of the final rule. As a result, on July 13, 2016, OSHA announced that it will delay enforcement of the new anti-retaliation provisions until November 1, 2016.

Informing Employees About Reasonable, Non-Retaliatory Reporting Mechanism With a new enforcement date of November 1, 2016, employers must ensure that their reporting procedures are reasonable, meaning that they are designed not to deter or discourage employees from reporting job-related injuries and illnesses. Reporting mechanisms that are too burdensome, or require employees to take too many steps to report an injury or illness promptly will be deemed unreasonable and in violation of the rule. OSHA also strengthened the existing requirement that employers inform employees on the proper reporting procedure for work-related injuries and illnesses.

Prohibition of Discrimination and Retaliation Discriminating or retaliating against an employee who reports a work-related injury or illness has long been prohibited under the Occupational Safety and Health Act. But through its final rule, OSHA added a new provision to its regulations stating that employers must not discharge or in any manner discriminate against any employee for reporting a work-related injury or illness.

Limitations on Post-Incident Drug Testing OSHA stated in its commentary that blanket post-injury drug testing policies can be a form of retaliation. OSHA writes "To strike the appropriate balance here, drug testing policies should limit post-incident testing to situations in which employee drug use is likely to have contributed to the incident, and for which the drug test can accurately identify impairment caused by drug use."  natlawreview.com

Disney Worker Fired-Then Rehired-After Tweet About Alligators at the Park
A Disney worker was fired and then rehired after she tweeted a photo of a sign asking employees not to tell guests they had seen alligators on the property.

The poster told employees that the "correct and appropriate response" to questions about whether there are alligators in the water is: "Not that we know of, but if we see one, we will call Pest Management to have it removed."

The incident came after the death of 2-year-old Lane Graves, who was snatched by an alligator last month while playing in shallow water in a man-made lake at a Disney resort.

Please do not say that we have seen them before," read the sign shared by Sullivan. "We do not want our guests to be afraid while walking around Frontierland.

Disney has since removed the sign, which had not been authorized by the company, the Sentinel reported. Sullivan was fired around the same time, but on Friday, Magic Kingdom Vice President Dan Cockerell offered her the job back until her internship is scheduled to end later this month.

Graves' death raised questions about whether Disney had offered guests sufficient warning about the presence of alligators. The company has since posted signs explicitly warning guests about alligators and snakes.  time.com

Key Reason Why Consumers Aren't Going Back to Chipotle - "Food Safety" (about 33%)
But even more concerning for Chipotle is the fact that nearly a quarter of customers say they aren't returning to the chain because they have found other restaurants they like better. Editor's Note: Once bitten by the food bug consumers will find another retailer and getting them back can be twice as hard.  businessinsider.com

Why Starbucks Baristas Are Writing 'Black Lives Matter' on Coffee Cups
Starbucks has never shied away from politics, and its customers don't either: A number of the coffee shop's patrons have taken to giving their name as "Black Lives Matter" for orders so baristas will call out the phrase when their drink comes up, according to the Huffington Post.

Customers have documented their experiences on social media, including one person who posted a photo of a cup with a fist drawn underneath "Black Lives Matter." eater.com

U.S. Retail Sales Jump as Consumers Grow More Confident
Sales at retail stores and restaurants rose 0.6% in June from the prior month to a seasonally adjusted $456.98 billion, the Commerce Department said Friday. Sales had climbed 0.2% in May, revised down from an earlier estimate of 0.5% growth. wsj.com

Walgreens-Rite Aid deal gets new life from FTC
The drug store giant is in talks with the Federal Trade Commission about what it needs to sell to gain regulatory approval of the $17 billion deal, sources said on Thursday. Walgreens is now quietly auctioning stores in areas where the combined chain would have too much overlap, sources said.

Walgreens has not complied fully with the FTC's second request for information, sources said. However, that was part of Walgreens' strategy. It first wants to know how many of the combined 13,000 stores it needs to sell.  nypost.com

Logistics Loss Prevention Director CVS Health in Indianapolis, IN
The Logistics Loss Prevention Director is responsible for all aspects of loss prevention, physical security and safety for all CVS distribution centers with a focus on financial analytics. Manages and develops loss prevention strategies and objectives, designed to control shrink and protect the company's assets, oversees safety programs and ensures compliance to DEA and OSHA regulations. cvshealth.com
 
Director, Safety & Loss Prevention-CORP Harbor Freight Tools USA, Inc Calabasas, CA - reposted again

NYPD Steps up Foot Patrols in Response to 3 Police Shot and Killed
in Louisiana Sunday


Ross Stores on track to open 90 stores in 2016
 
Hudson's Bay to open 20 new stores in the Netherlands - including Saks OFF 5TH


Last week's #1 article --

A 'Pokemon Go' Flash Mob
Are your stores ready - from an LP Perspective?

With it's popularity taking off and a number of retailers and Malls already seeing groups of players in their facilities what's your plan for their safety - security - and for a worst case scenario? Given the current events and power of the internet we may see an incident. Certainly let's hope not! Here's an article from the retail perspective - OMG Pokémon Go: Retailers, Pay Attention chainstoreage.com


Florida Retail Federation 3rd Annual LP Conference - July 29

The Florida Retail Federation's 3rd Annual Loss Prevention Conference kicks off July 29 at 8am at the Orlando Marriott World Center. This popular and important event features more than 300 loss prevention and retail professionals and members of law enforcement gathered to discuss the latest tips, trends and technologies that will help businesses better protect themselves from being victims of theft, fraud and organized retail crime.

This conference features presentations from current law enforcement officials, former SWAT team members, and professional investigators and loss prevention managers for national companies. The Conference also features exhibit booths from some of the industry leaders in loss prevention, as well as plenty of time dedicated to networking and building partnerships. The event is capped off that evening with the 43rd Annual Law Enforcement Officer of the Year Awards Dinner where FRF celebrates and recognizes the best of Florida's law enforcement by honoring our 2016 Law Enforcement Officer of the Year and the Runner-Up. Leaders from some of the biggest names in retail will be in attendance to show their appreciation for the unselfish dedication of these brave men and women who protect our businesses, our customers and our employees.

For more information, including sessions, speakers and registration click here.



All the News - One Place - One Source - One Time
 The D&D Daily respects your time
& doesn't filter retail's reality
 


 


 
SuperValu Shoppers Ask 8th Circ. To Undo data breach MDL Dismissal
Grocery shoppers suing SuperValu Inc. in multidistrict litigation over a pair of 2014 data breaches urged the Eighth Circuit on Wednesday to overturn a Minnesota judge's decision to toss their case for lack of standing, saying the lower court's failure to recognize their injuries was "erroneous."

The group of 16 named shoppers argued that U.S. District Judge Ann Montgomery got it wrong by finding that theft of personal information alone wasn't enough to establish Article III standing, particularly in light of one named consumer who claimed he actually incurred fraudulent charges. law360.com

"BYOD on Steroids"
Wearables could compromise corporate data

As smartwatches and other wearables gain popularity, experts are warning of potential data security risks in workplaces.

Some employees have begun connecting their personal smartwatches with corporate Wi-Fi networks, which could mimic the problems caused when personal smartphones started showing up at work several years ago. That earlier bring-your-own-device (BYOD) trend fostered an explosion of software products from various vendors for managing devices securely, alongside laptops and desktops.  As wearables begin to flood the workplace, the risk to employers could begin to look like "BYOD on steroids."

As smartwatches are allowed to attach to emails -- or internal productivity software in some cases -- vital corporate and personal data could be lost, stolen or corrupted. csoonline.com

Ponemon: External Attacks Costing Organizations $3.5 million a year
Companies are struggling to cope with external cyber threats due to a lack of staff expertise and technology, according to a new report. This failure to adequately defend the business is resulting in at least one cyber attack per month and annual incurred costs of $3.5 million.

The research, carried out by the Ponemon Institute, found that many businesses lack a well-rounded, coherent strategy to deal with external internet threats, such as social engineering exploits. In fact, 79% of respondents said the defenses they had in place to identify and mitigate these kinds of attacks were either "non-existent, ad hoc or inconsistently applied throughout the enterprise." csoonline.com

Federal Cybersecurity Workforce Strategy Unveiled

Government Seeks to Boost IT, InfoSec Staff by 3,500 This Year
Hired 3,000 Already Since October 2015

 

 

Identifying Fraud: Top Challenge for Remote Merchants
ecommerce and mcommerce have enabled people the opportunity to save time and money through the use of remote deposits and transactions. However, amid a rise in successful online and mobile fraud or identity theft attempts, a new report cites "the ability to quickly distinguish and confirm fraud" as a key challenge for remote merchants. Large multichannel, ecommerce and mcommerce merchants experience between 707 and 880 fraud attempts each month, and upwards of 60% of those attempts succeed. On average, US merchants reported an 8% increase over 2015 in the cost per dollar of fraud losses, from $2.23 to $2.40. Essentially this means that with every dollar of losses, merchants are losing $2.40 based on chargebacks, fees and merchandise replacement. With almost 900 fraud attempts monthly, you can see how that amount can add up. Large eCommerce merchants are losing an average of 1.39% of revenue to fraud annually, despite investing $115k on mitigation annually. Between friendly fraud and identity theft, the challenges continue for remote merchants throughout the US and internationally. In order to overcome these challenges, remote channel merchants need to increase their tracking of both payment and channel fraud with multi-layer approaches to help redistribute spending away from excessive manual review towards select solution combinations. multichannelmerchant.com

Signs point to record e-commerce gains in Q2
The U.S. Commerce Department doesn't release its official estimate of Q2 e-commerce sales figures until August, but a separate report out Friday from the same agency suggests that the web was an unusually bright spot for the U.S. retail market in June. This follows similar upswings in May and April.

What the Commerce Department calls "nonstore sales" reached $46.91 billion in June, a 14.2% increase compared with June 2015, and the highest increase all year. For the quarter, nonstore sales reached $138.96 billion, a 12.7% increase compared with the second quarter of last year.

Nonstore sales occur mainly on the web but also include categories of retail sales that are declining, such as mail and phone orders and door-to-door sales. Thus, the growth in nonstore sales is consistently lower than the growth in e-commerce sales, which the Commerce Department reports quarterly. For example, nonstore sales grew 8.6% in Q1 while online retail sales grew 15.2%.

Because nonstore sales increased 12.7% in the second quarter, that could mean e-commerce alone grew near 20%. internetretailer.com

Online orders prompt UPS to test Saturday delivery

 
 


 

The 5th Axis Retail Leadership Forum is proud to announce guest speaker on video forensics

D. Miles Brissette
Attorney at Law
3rd Chair Digital Forensics LLC


One of the main functions for IP surveillance technologies is to provide hard evidence of an incident, or even lack of incident for false claims. It is important to understand the forensic details necessary for video data to be suitable for law enforcement and legal cases.

Axis is pleased to welcome Miles as the subject matter expert on video forensics to discuss the essentials retailers need to know and answer any of your questions.

All retailers are invited to the forum in Denver, August 8-10. Secure your spot to hear from Miles while space is still available at www.axis.com/retailforum.

About Miles Brissette:

Miles Brissette is a senior criminal trial attorney based in Fort Worth, Texas. He became a principle in the Law Offices of Gill & Brissette in 2015, after nearly two decades in the Tarrant County, Texas Criminal District Attorney's Office.

Miles has developed a widely recognized expertise using technology to dissect the most complex litigation and discovery intensive cases. His work on the national level to establish standards for law enforcement in-car and interrogation room video continues today. He also is a member of the Texas Supreme Court's Judicial Committee on Information Technology (JCIT). Miles recently co-founded 3rd Chair Digital Forensics LLC to provide businesses and private attorneys access to forensic processing, review and analysis of digital multimedia evidence at a level previously available only to government attorneys.

 

 

"Live in Philadelphia" at NRF Protect 2016 Episodes Coming Soon! 

Leadership & Development Series

The Unwritten Rules of Corporate America

Keith White, SVP of LP, Gap Inc.

Keith White, Senior Vice President of Loss Prevention for Gap Inc., shares some of the unwritten rules of Corporate America and how you can apply them to help better navigate your career in this LPNN interview. From taking responsibility and accountability as a leader - to making yourself approachable by listening to others - to building a team that embodies your values and attributes - learn the simple yet powerful advice that has helped Keith and other C-Suite executives throughout their retail careers. And learn how emotional intelligence is the driving force behind it all.

Episode Sponsored By:

 

Solution Providers, have a video or commercial you want to publish?  Contact us.

The D&D Daily's Q2 ORC Report: A data-driven, detailed audit of publicly reported ORC crimes in the U.S.

In the first quarter of 2016, the D&D Daily released exclusive reports about ORC trends in the United States and in which direction these crimes were headed for the remainder of the year. The number of cases in 2016 appears to be on track to beat last year's figures, with ORC cases in the first half of this year surpassing those reported during the same period in 2015.

In the second quarter of 2016, the Daily reported a total of 395 cases involving 904 suspects and over $230 million. Combined with the first quarter, the yearly total of publicly reported ORC cases now stands at 763 through the first half of 2016, slightly ahead of where the numbers stood after the first half of 2015 (745 cases). 

The top five cases by dollar amount reported by the Daily in the second quarter were:

Woman gets 3 years for role in $200M credit card fraud scam

9 charged with robbing 10 jewelry stores of $6 million in designer loot

Counterfeit perfume seized in major New York raid; $2.6 million operation

Police make 130 arrests in "Operation Wheels and Deals" crime bust; $2 million in stolen items

Leader of $1.2 million stolen credit-card ring gets five years in prison

Year # of Cases (Q2) $ Amount Reported # of Suspects
2012 120  $21,458, 850 403 
2013 223  $229, 585,642 691 
2014 272  $436,531,455 706 
2015 350  $23,216,163 825
2016 395  $230,168,433 904 

Of the 904 total suspects reported in the second quarter of 2016, 441 were male and 251 were female; 212 suspects had no reported gender. Below is a gender breakdown of second-quarter suspects reported in the D&D Daily since 2012. While there has been a slight dip in reported male suspects from Q2 2015 to 2016, increases in female and unidentified suspects more than make up the difference.

Regardless of all other variables as it relates to the dollar amount reported, one fact remains: the number of cases that are reported and the number of suspects continues to rise quarter by quarter.

Year # of Suspects(Q2) Male Female # with Gender Not Reported % of Male % of Female
2012 403  172  112  119  60.6%  39.4 %
2013 691  286 180 225 61.4% 38.6%
2014 706  438  252 16  63.5%  36.5% 
2015 825  472  232  121  67% 33% 
2016 904  441  251  212  63.7%  36.3% 

Of the reported cases, the most popular methods used were theft (45% with 170 incidents), shoplifting (20% with 77 incidents) and credit card fraud (9% with 35 incidents). These three methods alone combined for a total of 282 ORC cases in the second quarter - nearly three-quarters of all reported cases.

The graph below shows these and other various methods used in ORC cases reported by the D&D Daily in the second quarter of 2016.

* Theft categories determined by state laws and journalist.
* "Other" methods include: Check Fraud, UPC Code Switching, Coupon Fraud, Wire Fraud, ATM Skimming, Receiving Stolen Property, Bank Fraud, Trafficking, Buying/Selling Stolen Goods, Money Laundering, Online Fraud, Receipt Fraud, Skimming, Theft/Selling, Prescription Fraud, Coupon Theft, Retail Theft/Return, Trailer Theft, Food Stamp/EBT Fraud, Refund Fraud, Shipping Theft, Fuel Theft, Money Order Theft

The map below shows which states have seen the most ORC cases in the Daily's second-quarter reporting.
The five states with the highest number of cases were:
1. Florida (30)
2. California (28)
3. Pennsylvania (28)
4. Michigan (25)
5. New York (23).

Four of these states - California, New York, Pennsylvania and Florida - made the top five in the first quarter as well, while Michigan is a new addition. Texas saw a drop in reported ORC cases (from 26 to 16) and didn't fall into second quarter's top five.



Feds: ORC Gang of Five Men Arrested Friday in Large-Scale Fencing Operation in New Haven, CT
A total of 5 men were charged and it's alleged they purchased stolen goods and then sold them online. In some cases shoplifters were used. Five men with ties to New Haven, Branford, East Haven, Stratford, North Haven, and Durham were arrested Friday on federal charges related to two separate, large-scale fencing operations in the New Haven area, federal authorities announced in a news release.

On June 23 a grand jury returned an indictment charging George J. Connelly Jr., 45, of New Haven, Paul William Muzkya, 46, of North Haven and William Reidell, 40, of Branford with one count of conspiracy and multiple counts of interstate transportation of stolen property.

On July 7 a grand jury returned an indictment charging Andrew Sacco, 43, of East Haven and formerly of Durham, and Matthew Harwood, 42, of Stratford and formerly of Durham, with one count of conspiracy and multiple counts of interstate transportation of stolen property. Both indictments were unsealed today, after the suspects were arrested.

The first indictment alleges that Connelly and Muzkya operated a licensed secondhand store, Ace Amusements, in New Haven, Conn.

Connelly and Muzkya are alleged to have knowingly purchased stolen property from "boosters," who typically were shoplifters with opioid addictions, federal authorities said. The boosters stole the goods from retail stores such as Walmart, Home Depot and Kohl's, according to a news release. Connelly and Muzkya then resold the stolen goods at Ace Amusements and online at websites such as eBay and Amazon, officials said. Connelly and Muzkya also sold property to resellers, including Reidell, who then resold the property online using online websites, according to federal authorities.

The second indictment alleges that Sacco and Harwood knowingly purchased stolen property from boosters and then resold the property at online websites, including, eBay and Amazon, usually in the names of family members and associates, the statement reads. Sacco and Harwood are alleged to have rented cars for boosters for trips to steal items for them.

Sacco and Harwood met with boosters to purchase the stolen property at various locations, including at MVP Auto, an auto body shop located at 23 Bernhard Road in North Haven, according to the statement. The charge of interstate transport of stolen property carries a maximum term of imprisonment of 10 years, and the charge of conspiracy carries a maximum term of imprisonment of five years.  patch.com

Arrests made in ORC ring involving Tampa Bay area Victoria's Secret, Macy's stores
Four people were arrested in connection with an organized retail theft ring that hit 10 stores from Clearwater to Naples.

The total value of the goods that Lionel Bolden, Quintin Everett, Darren Harrell, and Cedric Sanders are accused of taking stands at more than $35,000, Attorney General Pam Bondi's Office announced Friday. Everett, Harrell and Bolden have been charged with coordinating the activities of others to commit retail theft of more than $3,000, a second-degree felony, and grand theft of more than $300 but less than $5,000, which is a third-degree felony.

The Florida Department of Law Enforcement said the Everett and Harrell committed the 10 thefts at Champs, Macy's and Victoria's Secret locations in Charlotte, Collier, Pinellas and Sarasota counties. According to the investigation, Sanders took part in seven of those thefts, and Bolden in at least two.

During one theft, the defendants allegedly stole more than $8,000 in merchandise from a Macy's in Clearwater. The thefts worked by having a lookout who might distract employees while others placed merchandise in large Dillard's bags.  bizjournals.com

Dubuque, IA: Hy-Vee employee accused of stealing over $12,000 in gift cards takes plea deal
Nicholas R. Schmitt, 18, entered a guilty plea in Iowa District Court. Nancy Schmitt found six Visa debit gift cards, two Hy-Vee gift cards and one U.S. Bank gift card while cleaning her son's room. The two went to the Hy-Vee store on Feb. 9 to admit the theft. Nicholas Schmitt, a store employee at the time, used a gift card machine to replenish cards 34 times between April 2015 and February 2016, court documents said. Total losses were calculated at $12,830. Nicholas Schmitt originally was charged with first-degree theft. He instead pleaded guilty to second-degree theft. As part of the plea deal, a deferred judgment will be recommended. He also would pay full restitution. thonline.com

Westampton, NJ: Home Depot Thieves hit several store for over $20,000 Westampton Police have arrested two Burlington County men suspected of stealing more than $20,000 worth of items from several Home Depot retail stores in Burlington and Mercer counties. trentonian.com

Pleasant Hills, CA: Four Arrested following Marshall's theft; tied to over $10,000 in stolen goods
On July 14, at about 10:30 AM employees from Marshall's Department Store called police and reported a large scale theft had just occurred. A detailed description of the suspects and their getaway vehicle was provided. Officers located the fleeing vehicle and a short pursuit ensued. The pursuit continued onto local freeways but was terminated when the suspect began driving recklessly. Moments after the pursuit was terminated, the suspect vehicle became disabled, at which time officers arrested the suspects and recovered the stolen property. Further investigation revealed these subjects are part of an organized retail theft ring responsible for stealing merchandise valued at tens of thousands of dollars over the last several months. eastcountytoday.net

3 men wanted for shoplifting $6K worth from an Augusta Walmart
According to the Richmond County Sheriff's Office, the suspects took cell phones and Apple iPods valued in excess of $6,000 by concealing them in their clothing. If you have any information about these suspects, call the Richmond County Sheriff's Office at 706-821-1020 or 706-821-1080.  wjbf.com

Santa Monica, CA: Merchandise stolen from Sephora worth nearly $1,500
Santa Monica police officers were dispatched to Sephora regarding a woman who was in custody for theft. The agent saw a woman place several items into her purse and two shopping bags. The woman left the store and was contacted by the agent. The officers were given an itemized receipt of the stolen items, which totaled about $1,491. smdp.com

Okaloosa County, FL: Kohl's employee charged with theft of $300 or more and deactivating an anti-shoplifting device

Jacksonville, FL: Organized retail theft was reported at WalMart, 1311 S. Jackson St. An item(s) valued at less than $100 was taken

Houston, TX: 3 charged with Organized Retail Theft; stole $1,200 worth of lumber

 

Do you have an ORC case to share? Publishing it educates the LP & retail community, and
might fuel even more jobs and funding.
Share your ORC news and help the industry grow!!!



Robberies & Thefts

Downey, CA: Man arrested after Armed Robbery at Ralph's;
7-hour standoff with Police

A man who stole items from a Downey Ralphs supermarket and pulled a gun on a security guard before driving away with the goods was arrested following a nearly seven-hour standoff, authorities said Sunday. The suspect was identified as 35-year-old Gerson Acosta-Martinez of Downey, said Downey police Lt. Alex Irizabal. The robbery was reported at about 4:30 p.m. Saturday at the Ralphs. A man had entered the store, placed "numerous" items in a shopping cart and left without paying, he said. "A loss prevention officer from Ralphs followed the suspect into the parking lot and attempted to stop him from fleeing," he said. "The suspect pulled a gun out and told the loss prevention officer to 'get back'. A short time later, officers learned the suspect, now identified as Acosta-Martinez, was involved in a hit-and-run traffic collision while fleeing the supermarket and was seen entering a home, about a mile away. Officers surrounded Acosta-Martinez's residence, he had barricaded himself inside. He surrendered to SWAT deputies without incident at 11:47 p.m. presstelegram.com

Salinas, CA: Carmel Jewelry Robber Pleads Guilty In $1 Million Heist
A Los Angeles man pleaded guilty Thursday in Salinas to six counts of armed robbery for taking more than a $1 million of jewelry from a store in Carmel. James Johnson, 55, and an associate went in to Hesselbein's Jewelers on Feb. 8, 2013, dressed in PG&E uniforms. They claimed they were at the store to investigate a gas leak. The two robbers led the store's owner and three employees into a back room where the robbers pulled out handguns, ordered the four on the floor and bound them with duct tape and zip ties. The robbery went unsolved for more than a year until Johnson's DNA was found on a roll of duct tape left in the store. patch.com

Sioux Falls, SD: Recent drug store Armed Robberies worry South Dakota Pharmacists
The issue came up after a couple of recent incidents, including an armed robbery at a Sioux Falls pharmacy when a robber flashed a handgun after handing the pharmacist a note requesting prescription pills. Sue Schaefer, executive director of the South Dakota Pharmacists Association, said that robbers are "getting bolder" and more sophisticated about the drugs they want. argusleader.com

Tucson, AZ: Police release Active Shooter training video conducted at Tucson Mall

Atlanta, GA: FBI Charges Atlanta Man in Connection with Dunbar Armored Car Robbery

Miami, FL: 11 firearms stolen from Little Haiti warehouse

Fredrick, MD: 7-Eleven clerk wrestles a shotgun from an Armed Robber

Chambersburg, PA: Subway employees stole more than $6,000 from store

Bea's Jewelers at the Lilac Mall, Rochester, NH; 2 charged in Grab & Run Robbery

Ben Bridge Jewelers in the Washington Square Mall, Tigard, OR reported a Rolex Grab & Run on 7/15

Peoples Jewelers in the Masonville Place, London, On, CN reported a Grab & Run on 7/15, merchandise valued at $1,999

Piercing Pagoda in the Charleston Town Center, Charleston, WV reported a Distraction Theft on 7/17, a total of 13 pairs of earrings were stolen

Kay Jewelers in the Fire wheel Towne Center, Garland TX reported a Burglary on 7/17, merchandise valued at $22,568

Calgary, BC: Burglars steal close to $20,000 in Medieval weapons and armor

Quebec Order of Pharmacists issues cautionary statement over theft

UK: Darlaston, England: Asda Cigarette Robbers abandoned loot, too heavy to carry


Credit Card Fraud

Winnipeg, MB, CN: Three Montreal men arrested using fake ID's and Credit Cards to purchase $7,000 in Cell Phones


American Food Mart - Defiance, OH - Robbery
AutoZone - Columbus, GA - Armed Robbery
Chevron - Albuquerque, NM - Armed Robbery
Circle K - Phoenix, AZ - Armed Robbery
DAV Thrift - Fresno, CA - Armed Robbery
Diamond Nails - Tulsa, OK - Armed Robbery
Dollar General - New Orleans, LA - Armed Robbery/ bystander shot
Dollar General - Lima, OH - Robbery
Dollar General - Tulsa, OK - Armed Robbery
Dollar General - Las Vegas, NV - Armed Robbery
Dress Barn - Elmhurst, IL - Armed Robbery
Elmwood C- Store - Buffalo, NY - Armed Robbery
Family Dollar - Sierra Vista, AZ - Armed Robbery
Gary Food Mart - Macon, GA - Armed Robbery/ Murder/ Suspect arrested
Green Valley Grocery - Las Vegas, NV - Shooting
Guns Unlimited - Omaha, NE - Burglary
Han-Dee Hugo - Winnabow, NC - Armed Robbery
Jolly World - Daytona Beach, FL - Stabbing/ Clerk stabbed customer
Kwik Shop - Wichita, KS - Armed Robbery
Little Caesars Pizza - Greenville, SC - Armed Robbery
Maramart - Defiance, OH - Robbery
Marco's Pizza - Chillicothe, OH - Armed Robbery / 3x in a month
Michael's Leather & Oak Furniture - Eugene, OR - Burglary
Mobile - Phoenix, AZ - Armed Robbery
Murphy USA - Belmont, NC - Armed Robbery
Old Towne Pharmacy - Meridian, MS - Armed Robbery/ shots fired
Papa John's - Penn Hills, PA - Armed Robbery
Shell - Bristol, VA - Robbery
ShopRite - Wayne, NJ - Robbery
South Park Mini Mart - Fall River, MA - Armed Robbery
Sunoco - Pittston Township, PA - Armed Robbery
Toot N Totum - Amarillo, TX - Armed Robbery
U-Stop - Lincoln, NE - Armed Robbery
Updeh - Hawthorne, CA - Shooting
Verizon - Cincinnati, OH - Robbery
Walgreens - Houston, TX - Shooting/ Gang Shootout/ bystander killed
Walgreens - Council Bluffs, IA - Armed Robbery
Wilkes Deli - Hillsdale, NJ - Armed Robbery
Wolf Camera - Atlanta (Buckhead) GA - Burglary


 


 
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Cristian Consuegra was promoted to Regional Loss Prevention Manager for Pep Boys.
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How Exceptional Leaders Establish Genuine Connections With Their Employees  Leadership goes beyond a title, beyond reaching for success, it is about the people and the relationships you build with them. Great leaders are authentic, and this authenticity is what builds strong connections with their employees. Here's how you can make a difference with your employees. Show your true colors

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At the end of most interviews, candidates are given the opportunity to ask questions. Surprisingly enough, most candidates are unprepared for that question, itself. So take the time in your preparation to develop a few well thought out questions that reflect your knowledge of the company, their future plans and how you fit within them. Certainly your questions should also focus around the variables that increase the success of the specific position you're applying for and not deal with the benefits, salary, or work schedule, travel requirements, or expenses. As these questions will turn off an interviewer and are premature. Your questions should be a reflection of the type of executive you are and will be if they hire you and therefore should be designed to show how you'll be successful and valuable for their organization.

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