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July, 19 2013 SUBSCRIBE

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17 arrested after pro-Trayvon Martin mob puts California mall on lockdown Wed. night  A mob inspired by the shooting death of Trayvon Martin put a California mall on lockdown for two to three hours and resulted in over a dozen arrests Wednesday night. The 80-strong crowd was composed mostly of black teenagers who held signs and shouted the slogans, “no justice, no peace,” “we refuse to be silent,” and “we are Trayvon Martin.” A large group of mostly black and Hispanic teenagers gathered in the mall parking lot and began running and trying to enter the mall, but mall security put the entire establishment on lockdown, according to local press reports. (Source

Unrest in Brazil Not Deterring Luxury Plans
Since early June, protests that began out of anger over public transit fare increases have spread across the country, filling the streets of São Paulo, Rio de Janeiro and a dozen other cities. At about 11 p.m., a group of 200 men wearing masks or with shirts tied around their heads started to attack stores and banks on Leblon’s main street and marched toward the neighboring district of Ipanema. A store in Leblon owned by Toulon, a Brazilian menswear chain, was completely looted as vandals broke all windows and stole even the mannequins. Not far away, in Ipanema, luxury brands such as Louis Vuitton, H.Stern and Brazilian fashion brands Farm and Mara Mac have large stores on the main street or just a few steps away. Last night, looters weren’t able to reach that part of the neighborhood, as police managed to disperse the crowd. Recent events have created uncertainty in Brazil’s business environment and hurt sales in many sectors. Companies are reviewing investment plans and postponing expansion projects as the nation’s economy stalls and growth led by consumption and easy credit runs out of steam. Fashion and luxury brands contacted before this latest event, however, seem undeterred in their goal to expand in one of the world’s largest consumer markets. (Source

Combating retail fraud: bringing chip and pin to online
The idea was to enable consumers to use the existing chip and pin system online as well as in a shop, through a low-cost device similar in size to a small calculator. The device will be free of charge (much like the card readers provided for internet banking) from your bank, utility company, supermarket or even an online gaming company to allow online chip and pin transactions. Once equipped, you would experience the same process online as you would in a shop. The retailer will add the familiar chip and pin logo to their checkout and such transactions, being much lower risk, attract a dramatically reduced fee. The retailer, who can use the same infrastructure deployed for retail chip and pin, also benefits from reduced fraud processing costs and protection from transaction "chargebacks", so it's win-win. Our online pilot has demonstrated zero fraud using the devices, a resounding success by anyone's standards. The infrastructure, processes and devices have completed extensive industry-wide examination and accreditation and are now set to be rolled out widely. (Source

The future of electronic payment: Smartphone authentication and facial recognition  Withdrawing cash from an ATMs by using a debit or credit card or paying with it at a point-of-sale may soon become a thing of the past, as several manufacturers have presented technologies that will let users perform the same actions by simply using their smartphone or even their face. (Source

Walgreens, Rite Aid and Kmart join CVS's outcry over Rolling Stone Boston Marathon cover - won't sell it  Following the cacophony of tweets from Bostonians regarding a Rolling Stone cover featuring Boston Marathon bombing suspect Dzhokhar Tsarnaev, Walgreens, Rite Aid and Kmart joined CVS/pharmacy and announced that they would not stock the magazine altogether. (Source

Lawmakers push for federal data breach notification law
Congress still has to work out some details, including whether a federal law would preempt 48 state laws. U.S. lawmakers plan to resurrect national data breach notification legislation that has failed to pass in past sessions of Congress, but some advocates don't agree on what should be included in a bill. (Source

Retailers reporting difficulty finding qualified candidates in tough markets
With the recession over, the candidate pool has significantly dwindled as a large number of the unemployed were forced to find other jobs outside the industry. Couple that with the housing market's impact on relocations and the remaining psychological impact of fear of job loss and what you have is an employment force that's risk adverse and hunkered down, which decreases supply regardless of the demand.

Security experts to test phone anti-theft locks to stop national smartphone crime wave  Almost 1 in 3 robberies nationwide involves the theft of a mobile phone and San Francisco District Attorney George Gascon and New York Attorney General Eric Schneiderman announced Thursday the security experts will be in San Francisco to test Apple's iPhone 5 with its activation lock and Samsung's Galaxy s4 with Lojack for Android. (Source Associated Press)

First mass Amber Alert sent to cellphones in NYC recovers baby
Countless bleary-eyed New Yorkers were jolted upright just before 4 a.m. on Wednesday when their cellphones suddenly started blaring with a message about a 7-month-old boy who had been abducted hours earlier by his mother, who had a history of mental illness, from a foster care agency in Harlem. It was a watershed moment in the intersection of law enforcement and technology: the first mass Amber Alert sent to cellphones in the city since a national wireless emergency alert system was established. And, the police later said, it directly led to the child’s being located. (Source

eBay’s U.S. sales climb 16% in Q2
U.S. marketplace sales reached $7.3 billion in the second quarter. Global sales on eBay sites, excluding autos, totaled $18.3 billion, up 13% as sluggish activity in Europe and South Korea dragged down results. The value of merchandise sold on eBay outside the U.S. in the second quarter, excluding vehicles, increased 11% to $11 billion, for a total global merchandise sales value of around $18 billion, up 13% from a year earlier. (Source

Men’s Wearhouse to acquire Joseph Abboud for $97.5 million.
The Men’s Wearhouse has signed a definitive agreement to acquire JA Holding, the parent company of the Joseph Abboud clothing brand, for approximately $97.5 million. JA Holding’s product lines include Joseph Abboud, JOE Joseph Abboud, Joseph Abboud Boys and Joseph Abboud Home. The purchase agreement also includes a US tailored clothing factory employing about 450 people. This transaction accelerates our strategy of offering exclusive brands with broad appeal at attractive prices,” said Doug Ewert, president and CEO of Men’s Wearhouse. Brand founder and creator Joseph Abboud has served as chief creative director of Men's Wearhouse since December 2012. The transaction is expected to close in third quarter 2013.

Analysts look at the Challenges and Opportunities of ‘Same day Delivery’.
We live in a society where we want both the best possible price, but also want that immediate gratification of getting the product right now. Amazon had announced it was looking into same day delivery but over the past few month has backed off the idea due to the high costs. Google, Walmart and eBay also all have plans, but no launch date has been set. One analyst didn’t sugar coat his thoughts, “It’s the stupidest idea ever,” says Forrester’s analyst Sucharita Mulpuru-Kodali. “Not only is it incredibly expensive -- and consumers won’t pay extra -- the strategy is to get consumers addicted to the behavior to help subsidize the cost, but that just isn’t going to happen.” (Source

Cambodia’s Garment Industry under investigation by the ILO; working conditions declining since 2011.  The International Labour Organization (ILO) reported Thursday that Cambodia’s garment industry has witnessed a steady decline from it’s safety standards, citing problems with fire safety, child labor and worker safety and health. ILO identified 15 percent of garment factories surveyed as having kept emergency exit doors locked during working hours, putting workers at risk of death in the event of a fire, while 45 percent failed to conduct emergency fire drills every six months and 53 percent had obstructed access paths. ILO also confirmed that children under the legal working age of 15 were employed in at least three garment factories it gained access to out of a group of 13 facilities it suspected of hiring underage labor. The report called on the Cambodian government to strengthen enforcement of the labor law to crack down on perennially non-compliant factories. (Source

Redwood City Grocery Outlet employee killed in trash compactor accident.
A worker was killed after an accident with a recycling compactor at the Redwood City Grocery Outlet last Friday, July 12, 2013. Police said that Mendia Udo, 43, was killed when he somehow became caught in the machine at the grocery store that night and was crushed. The details in the accident reports were not entirely clear, but they indicated that Udo was found by the store’s janitor at about 10:00 p.m. on Friday night. The compactor was only to be operated by trained personnel. Cal-OSHA is also going to be involved in the investigation and noted that there have been no past problems with the machine. Udo had worked for the company for about 5 years. (Source

Quarterly Same Store Sales Results

Genuine Parts Co. Q2 revenue up 10%
Sherwin Williams Q2 up 7% with net sales up 5.5%
Safeway Q2 up 1.2% with sales down 1.6%





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Missing Family Dollar Associate in Detroit found dead.  Dearborn police have confirmed that a body found in a wooded area is that of a 20-year-old woman who was abducted after a dollar store co-worker was fatally shot. Dearborn police and Michigan State Police are investigating the area near the Southfield Freeway and Michigan Avenue where the body was discovered on the banks of the Rouge River, near some railroad tracks. That location is just a couple of miles east of the Family Dollar store on Michigan Avenue where the murder-abduction took place Monday evening. (Source

Security guard shot - killed in robbery of Reliable medical marijuana store in Bakersfield, CA.  One of the two people who were shot and killed during a robbery of the Reliable medical marijuana collective dispensary was the security guard and the other was a customer. Police said the shooters left the shop in a dark-colored SUV and got away. (Source

Two men pushing shopping cart with $998 of stolen merchandise out front door pull knife on Loss Prevention at Wal-Mart store in Linden, N.J.  Police arrested two Middlesex County men for robbery and weapons offenses after an accused shoplifter allegedly threatened a Wal-Mart security officer with a knife, authorities said. (Source

Counterfeit money floating around Joplin, Ms.
Police warned Thursday of a surge in reports of counterfeit bills of various denominations being passed at Joplin businesses. Cpl. Chuck Niess said phony $10, $20, $50 and $100 bills have been showing up at the cash registers of fast-food restaurants such as Sonic and retail stores like Wal-Mart in the past week. (Source

Couple fights with security officer during shoplifting attempt at Beall's and escapes  A man and a woman who tried to steal more than $150 worth of merchandise from a Bealls department store July 11 left empty-handed after getting into a fight with a security officer, authorities said Wednesday in Tampa. (Source

St Louis smash and grabs continue with National Rent-to-Own store hit this morning at 4 a.m.  The string of smash-and-grabs continued Friday morning when thieves hit a National Rent-to-Own store in the Central West End. At about 4 a.m. Friday, police were told that a pickup truck rammed the back of the store, and thieves made off with numerous large-screen televisions. (Source

Fifth suspect arrested in deadly jewelry store robbery in Georgia.  Authorities have arrested the fifth suspect in a deadly robbery at a Villa Rica jewelry store. U.S. Marshals arrested 23-year-old Bernard Hunt, of Atlanta, on Wednesday. Villa Rica police said he was turned over to them and is being held at the Carroll County Jail on murder and armed robbery charges. Investigators said thieves entered Mobley Jewelry last month and began breaking glass display cases when the store owner confronted them. They said Mitch Mobley was gunned down as he tried to protect employees and his son. Eric Billings, Raphael Rucker, Gregory Clifton and Cranford Phelps were previously arrested in the case on murder and armed robbery charges. (Source

Former NAPA store employee charged in store burglary.
Michael Fluck, a former NAPA store employee has been charged with the burglary of his former store on July 7. Fluck has been charged with burglary, criminal trespass, receiving stolen property, and theft. Police responded to the NAPA store when an alarm went off and found that a garage door window had been pushed in to gain entry to the business. Police said $150 was taken from the register. Police said Fluck was seen on surveillance video and was identified by the business owner. (Source

Two suspects wanted in connection to a Family Dollar store robbery in Chickasaw, Alabama. The robbery which occurred on July 11 at 9:30 remains unsolved; Chickasaw Police are now releasing the store surveillance video. Both armed gunman enter the store shortly before closing and within minutes forced the employees on duty to the backroom of the store. Police said the man had a gun on the cashiers, and forced them to open the safe. The suspects escaped with money and cigarettes, no one was injured. (Source

Convicted Winn Dixie employee/ robber wants a new trial or conviction overturned; improper statements made by the District Attorney and insufficient evidence.  Collier Kirksey, a former Winn Dixie employee was convicted of first degree robbery for what Police and the District Attorney believe were a series of calls made to an accomplice prior to the robbery. Police believe Kirksey supplied key information to his accomplices, but his attorney believes the Prosecutor never was able to tie the cell phone records directly back to Kirksey. Kirksey was working at the Midtown Mobile Winn-Dixie when two masked men stormed the building and ordered workers to the ground in May of last year. During the robbery, one of the men fired shots at responding officers, nearly killing off-duty Officer Chad Wynne. (Source

O’Reilly Auto Parts store hit in Houston by sophisticated Burglary crew.  Four businesses may have been hit by the same team of burglars last night in Houston. The suspects got in the stores by smashing the glass on the front doors. Police say they were not after the merchandise, but had a clear target once they got inside. A hydraulic tool was used to peel open the safe in a few minutes. The store's manager says the thieves were not caught on surveillance video. (Source




The Loblaw purchase of Shoppers Drug, Canada's largest drug store chain, is actually a move by one family not to let foreign competition dominate Canada's retail scene without a fight - a bold move  Fights take place on all levels and here's one at the very top of the food chain. As 63% owners of Loblaws, Canada's largest grocery retailer, the Weston family bought Shoppers Drug this week in a move that shows they're going to fight all the foreign retailers coming to Canada. This family, the second richest in Canada worth $8B, owns retailers, bakeries, and groceries across North America and the UK. And Toronto-based Loblaws is one of the few remaining Canadian powerhouses on the domestic retail scene. The family remains heavily involved in all branches of its retail and food empire, with grandchildren and great-grandchildren of George, who started the business 131 years ago, running both the retail and philanthropic sides of the Weston businesses around the world. More recently, Galen Weston Jr, Galen's son and George Weston's 40-year-old great-grandson, became Canada's public face of the Bangladesh clothing factory collapse when he took responsibility for its Joe Fresh brand's manufacturing presence in the impoverished country. (Source

Retail deal could be first of many: analyst
With an influx of competitors emerging on the Canadian grocery retail scene, Loblaw Cos. Ltd. had to “make a big move” to secure its place atop the industry, says one analyst. The move indicates Loblaw’s recognition that “it’s still a very real threat that these international companies are expanding operations in Canada, and a course of action was required,” he said. In June, Empire Company Ltd., which operates Sobeys Inc., reached a deal to buy more than 200 Canada Safeway stores in Western Canada for $5.8 billion. Canada was a pretty sleepy place for the past five years in terms of competition (in the grocery market),” Grier said. “Not anymore.” Similar moves to shore up market share by retailers such as B.C.-based Overwaitea Foods, Metro Inc. or Jean Coutu Group could be forthcoming, he said. (Source

Yankee Candle names Canada GM, to grow Canadian store count to 50
The company currently operates six company-owned retail stores in the Greater Toronto Area. As part of planned global expansion efforts, this new business unit will focus on building out the gift and specialty business as well as invest in building the retail store base to over 50 stores in the next five years across the country. (Source

Police arrest suspect in string of seven robberies in GTA (Greater Toronto Area)
Peel Regional Police have arrested a man who is believed to be responsible for a string of seven robberies at banks and pharmacies in Mississauga and Toronto. Investigators said they had a retail location in Mississauga under surveillance and arrested the man prior to entering the store. (Source

Retail Fast Fact: June 2013 - provided by Retail Council of Canada


Total monthly retail sales changed by 4.3 per cent over the comparable month last year.
Total sales excluding food, automotive and gasoline changed by 2.7 per cent over the comparable month last year. (Source



Local Couple Indicted on Charges of Selling Stolen Merchandise

U.S. Attorney’s Office
Eastern District of Missouri

July 16, 2013

ST. LOUIS, MO—Christian Ounanian and Gina Vogel were indicted on charges of selling merchandise stolen from Walgreens and CVS drug stores.

According to the indictment, Ounanian owned Xtra Wholesale in St. Louis City. Between 2007 and September 2012, Ounanian and Vogel hired people to steal over the counter drugs and other items from Walgreens and CVS stores. The shoplifters were paid for the items, and Ounanian and Vogel conspired to resell the items.

Ounanian and Vogel, both of St. Louis City, were each indicted by a federal grand jury on one felony count of conspiracy to transmit stolen goods and one felony count of interstate transportation of stolen goods. They are expected to appear in federal court later this week.

If convicted, conspiracy to transmit stolen goods carries a maximum penalty of five years in prison and/or fines up to $250,000. Interstate transportation of stolen goods carries a maximum of 10 years in prison and/or fines up to $250,000. In determining the actual sentences, a judge is required to consider the U.S. Sentencing Guidelines, which provide recommended sentencing ranges.

This case was investigated by Federal Bureau of Investigation. Assistant United States Attorney Anthony Franks is handling the case for the U.S. Attorney’s Office.

As is always the case, charges set forth in an indictment are merely accusations and do not constitute proof of guilt. Every defendant is presumed to be innocent unless and until proven guilty. (Source


Two members of Mexican ORC fraud gang busted with Home Depot gift cards in Tucson- Part of the Mexican Cartel?  Two Tucson men were arrested last week after a deputy said he found them in possession of phony identification and an abundance of Home Depot gift cards. Pulled over in a traffic stop booth men were extremely nervous and after a car search the officer found Home Depot gift cards hidden in the dashboard, two fake credit cards, and false identification. "The investigation revealed that the subjects were part of an organization based out of Mexico that uses fake coded credit cards along with false identifications to purchase gift cards and other items from retail stores in the United States. The items purchased are then trafficked back into Mexico and sold for profit," Gaffney said. Sandoval was arrested two months ago in California in connection with the use of fraudulent credit cards to purchase thousands of dollars in merchandise, Gaffney said. (Source

Stolen credit card ring operating in Ripon and Stockton, CA.
Stealing credit cards from cars the suspects use them quickly and police believe that the suspects in this case may be connected to similar crimes in the area. (Source

Publix Store Manager’s tip leads to the arrest of a major Counterfeit Credit Card thief.  Fouad Sankis Dahdah likely didn't know he had an audience on Wednesday when he swiped several skimmed debit cards in West Boca, police said. But he did and the Boca Raton undercover police officers who were watching him knew it was time to put a stop to his alleged skimming spree. One victim reported at least $10,000 was taken from his account. The 40-year-old Hallandale Beach man had made at least 29 fraudulent ATM withdrawals throughout Palm Beach County since January, according to arrest reports. Now, Dahdah faces 65 charges — 56 of them from the city of Boca Raton alone. (Source

University of Illinois at Chicago employee arrested in $1 Million credit card case. Dan Kittivanichkulkrai was charged with felony theft for making unauthorized purchases of high-end computer and camera equipment with university purchasing cards and vouchers. The purchases were made over a 29-month period, from July 2010 to December 2012, at various retail stores and the university's bookstores. UIC police began investigating Kittivanichkulkrai in December after an employee told police about the purchase of computers from a university bookstore in which her signature had been forged on the voucher forms. Police also were told that iPads and a computer were bought with a university P-card at a Best Buy for faculty members who never requested them. (Source

Police arrest seven suspects; seize evidence in Oklahoma pharmacy burglary.  Police say they have made a handful of arrests after a group of thieves targeted a metro pharmacy last week. Westminster Family Drug in Nicoma Park, Oklahoma became the scene of a crime after crooks made off with thousands of dollars worth of prescription medication. Security cameras captured someone breaking into the business not once, but twice in less than an hour. Nicoma Park police say they were even able to recover some of the stolen medication, drug paraphernalia and a handgun. Close to $7,000 worth of medication was stolen from the store but experts say it is worth much more on the street. (Source

Organized Retail Theft

The Dallas Sheriff's Department is hosting a "roundtable" discussion on Organized Retail Theft and its economic impact on state and local governments. A presentation by Charlie Tyner, Div LP Manager for Kroger, followed by an open table dialogue on retail theft. Refreshments will be provided by the National Retail Federation. The cost is FREE.

July 22, 2013
8:30 am - 11:30 am
Dallas County Sheriff's Academy,
Bill Priest Building
1402 Corinth St. Dallas, TX 75215

Contact training for more information and to register
at 214-653-3496

*This class is open to Law Enforcement and Loss Prevention personnel.


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Vendor Spotlight

Vector Security Raises $9,000 for the
National Center for Missing & Exploited Children

More than $40,000 donated to date

PITTSBURGH, PA, July 17, 2013 – Vector Security, the provider of intelligent security solutions tailored to the needs of the customer, recently donated $9,000 to the National Center for Missing & Exploited Children. Over the last nine years, Vector Security has raised more than $40,000 for the organization.

“We are proud to support the National Center for Missing & Exploited Children and their efforts to help find missing children, reduce exploitation and prevent child victimization,” said Michael T. Grady, Executive Vice President, Vector Security.

The money was raised as part of an annual Technical Service Provider (TSP)Appreciation Event hosted by Vector Security. The event is an opportunity for Vector Security service partners, manufacturers and distributors throughout North America to network as well as support an important cause through their sponsorship of the event.

“On behalf of Vector Security, I would like to thank all of our business partners for their contribution to the Center,” Grady said.

About Vector Security
For more than 40 years, Vector Security, Inc. ( has been a premier provider of intelligent security solutions tailored to the needs of the customer. Headquartered in Pittsburgh, the company offers a full suite of electronic security services for residential, business and national account customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to more than 270,000 homes and businesses.


Job Opening




Global Investigations & Compliance Mgr Ace Hardware Corp. Oak Brook, IL Ace Hardware Corp.
Director of Asset Protection Walgreens Deerfield, IL Walgreens
Mgr, Asset Protection RSC Winn Dixie Baldwin, FL Winn Dixie
Asset Protection Manager The HoneyBaked Ham Co. Alpharetta, GA The HoneyBaked Ham Co.
Director of LP Best Buy Canada Burnaby, British Columbia Best Buy Canada
Senior Director LP Corporate Hoffman Estates, IL Sears Holdings Corp
Market LP Director Duane Reade New York, NY Duane Reade
Dir, Sec. Risk Info & Analysis Target Minneapolis, MN Target
Sr Mgr of Global Security YUM! Brands Louisville, KY YUM! Brands
Director of LP - East Zone Express Miami, FL Express

National Account Mgr



Downing & Downing

Dir of Loss Prevention


Philadelphia, PA

Downing & Downing

Dir of Loss Prevention


Central Midwest

Downing & Downing

National Acct Sales Mgr


Chicago, IL

Downing & Downing



Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




LP Manager Kmart North Hollywood, CA Sears Holdings Corp
LP Manager Kmart Burbank, CA Sears Holdings Corp
LP Manager Kmart New York City, NY Sears Holdings Corp
LP Manager Sears Palm Desert, CA Sears Holdings Corp
LP Manager Sears Pleasanton, CA Sears Holdings Corp
LP Manager Sears North Dartmouth, MA Sears Holdings Corp
District LP Manager Kmart Casper, WY Sears Holdings Corp
LP Manager Sears Indianapolis, IN Sears Holdings Corp
District LP Manager Kmart Allentown, PA Sears Holdings Corp
LP Manager Kmart Greenbelt, MD Sears Holdings Corp
ETL Asset Protection Target Oklahoma City, OK Target
ETL Asset Protection Target Cincinnati, OH Target
Dept Mgr Store LP & Safety Lowe's Wilmington, DE Lowe's
Dept Mgr Store LP & Safety Lowe's Maplewood, MO Lowe's
AP Manager Home Depot Van Nuys, CA Home Depot
LP Manager Macy's Middletown, NY Macy's
Corporate LP Manager The Children's Place Secaucus, NJ The Children's Place
LP Manager Drake International Montreal, QC, Canada Workopolis

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Matthew Robinett was promoted to Asset Protection Manager for Macy's.

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Confessions From an Introverted Leader
Who says that a leader should be charming or outgoing? Being an extrovert doesn't necessarily mean you have the right qualifications, and each individual personality type has different strengths that deems it leadership worthy. (Leadership has no one type)

4 Ways to Turn Your Employees into an All-Star Team  Just like Major League Baseball team managers have to keep their teams focused and motivated, while having fun at the same time, it is your job to do the same for your team in the workplace. During the long days of summer it's easy for your teams to become unproductive and drained, but use these tips to keep them hitting home runs! (Offer Incentives)

How to Tackle 3 Tough Management Issues  Challenges are going to come up, especially for those in leadership positions. It is key for managers to be able to determine what to do about any problem behaviors, so here are three common issues and ways to solve the problems. (Get creative)

How to Admit When You're Wrong
Admitting when you're wrong is an important, often overlooked, quality to have as a leader. It's your greatest chance to learn and grow, and has the possibility for your team and company to grow and expand. Practice these five tips to help own up to your mistakes and also strengthen your company and yourself as well. (Show that you are following through on your plan to change)

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The "rumor mill" is a very treacherous and unforgiving world of fact and fiction. That at times is filled with innuendos, accusations, untruths, and what ever gets added to the information being talked about regarding companies and people. Participating in it is human nature and we all know third party information leaves a lot to be desired. So the rule of thumb should be to be cautious about believing, try not to form an opinion until you’ve heard both sides, understand the agendas that every one has, and most importantly be careful about what you say.

Just a thought,
Gus Downing

Gus Downing

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