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July, 22 2013 SUBSCRIBE

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Smash and Grab Documentary: The Story of the Pink Panthers - Coming July 31 - with real footage  Smash and Grab: The Story of the Pink Panthers is a thrilling heist documentary about the audacious escapades and astonishing success of a notorious gang of diamond thieves who've stolen more than $300-million in diamonds from top jewel purveyors from Paris to Dubai, with robberies in just about every major city in between. More than 500 robberies, in fact, and they're still on the loose. (Source

Big Data ROI Will Take Time, Clear Goals and Talent
The big data market is expected, by one estimate, to grow more than 30 percent annually until the end of the decade. But more than half of big data projects fail--and even those that do succeed can fall apart if the findings aren't applied to operational efficiencies. Ron Bodkin, CEO of Think Big Analytics, offers advice to help you prevent your business from becoming just another statistic. (Source

Best Buy bets big with strategy of offering stores within store
In reality, the concept is untested. Does ceding space to Samsung and Microsoft drive additional traffic and sales throughout the entire store? Will a Samsung employee really give up a potential sale if a shopper visiting the Samsung Experience shop can’t decide between a Galaxy smartphone or an iPhone 5? Microsoft and Samsung are essentially leasing their spaces from Best Buy, and each manufacturer controls its own pricing and merchandise decisions. "These efforts to partner with vendors should improve service levels, secure access to the latest and greatest products, and keep more customers purchasing at Best Buy,” Gary Balter, a retail analyst with Credit Suisse, wrote in a research report. (Source

Another suitor for Saks Inc.
Saks, which is based in New York, has hired Goldman Sachs Group Inc. for advice on its options. Starwood Capital Group LLC, the investment firm led by Barry Sternlicht, has joined the bidding for the Saks Inc. (SKS) luxury department-store chain. (Source

Spartan Stores buying Nash Finch supermarkets
Together, Spartan Stores and Minneapolis-based Nash Finch will have 22 distribution centers serving 37 states, will operate 177 retail stores and will be the leading distributor to military commissaries and exchanges in the United States. They will have combined pro forma annual sales of about $7.5 billion. Interesting note is that Nash Finch had hired a new Senior Manager Corporate Loss Prevention a short time ago and really didn't have a formal LP program as such. However this will probably help their LP program due to Spartan's having a formal one. (Source

Hawaii Supreme Court rules Mall had obligation to care for trespasser but can't be held liable for failing to anticipate a woman sneaking onto their roof - getting stuck in exhaust vent and dying later  Fry was six-to eight-weeks pregnant when she somehow accessed the roof, squeezed into the duct above the food court, and got trapped in a stove hood while suffering a psychotic episode. No one from Ala Moana Mall called emergency services until about 20 minutes later, according to the ruling. The first call was to police to say a woman broke into the duct and was crawling through without authorization. Later, another call asked for help getting her out of the duct. Frye was transported in critical condition to a hospital, where she was pronounced dead. General Growth Properties Inc., which owns and manages Ala Moana Center, declined to comment on the ruling. (Source Associated Press)

Cargo Theft Incidents Decline While Value Increases in Q2
In the second quarter of 2013, the logistics security services provider FreightWatch International recorded a total of 194 thefts in the United States, a 27% increase in value and a 12% decrease in volume from the same time a year ago. That compares to a 4% increase in value and a 15% decrease in volume compared to the first quarter of this year. (Source

Retailer gets 4 years in prison for selling counterfeit goods
McMillian owned and operated Urban Wear with his wife, where the couple sold a high volume of counterfeit goods bearing the Louis Vuitton and The North Face labels in Mississippi. McMillian was sentenced to five years in the custody of the Mississippi Department of Corrections, with one year suspended. Additionally, McMillian must pay restitution and forfeit all items seized to the Attorney General’s Office. His wife was sentenced to five years, five years suspended. (Source

Two brothers jailed for UK's $1.5M Selfridges department store smash and grab June 6th  Two brothers have been jailed for their roles in a "professionally planned and executed" million-pound armed raid at Selfridges. The duo, from Islington, were part of the smash-and-grab attack, in which five men dressed in burkas made off with almost 1.5 pounds million of luxury watches. Groake was jailed for a total of eight years and nine months, while Curtin was given a 10 year prison sentence with an extension period of three years. "It is a matter of regret that you two are the only ones apprehended. I have no doubt the police investigation will continue." (Source

Albuquerque gold, silver, jewelry exchange clerk killed by robber Friday
Albuquerque police say a deadly shooting at a business that purchases gold, silver, diamonds and jewelry may be related to a botched robbery attempt. Police believe the robber knew the layout and exactly where to go for the money bag. (Source

Store robbery spree spans 3 cities in VA.
A man who officers believe was involved in several robberies at grocery stores in Portsmouth and Franklin is also suspected in a robbery at a Suffolk Wal-Mart Saturday. The suspect is also suspected of trying to rob two grocery stores in Franklin and two grocery stores in Portsmouth. (Source

Last week's most popular news article --

GOTTA WATCH VIDEO - Store Owner Knocks Out Robber with Baseball Bat and Firemen Finish the Job in Calgary, Canada  A baseball bat, a stool and a couple of burly firemen were ready to jump into action when two would-be thieves tried to rob a jewelry store in northwest Calgary. Surveillance video from the store has surfaced on the internet showing a pair of young men in hoodies walk into the store with crowbars and start to threaten staff and customers. However, someone behind the counter clocks one of the thieves with a baseball bat. His friend tries to drag him out of the store, but a customer wielding a stool prevents him from leaving. (Source







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The Library of Loss Prevention - Search data now...

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here

2013 Mid-Year Law Enforcement Fatalities Report

According to preliminary data compiled by the National Law Enforcement Officers Memorial Fund, 51 law enforcement officers have been killed in the line of duty during the first half of 2013. This is a nine percent increase over the same period in 2012. In the first half of 2013, more officers were killed in California (seven) and Arkansas (six) than any other state. Three officers were killed in both Louisiana and Texas. Arizona, Florida, Mississippi, New York, and Virginia all lost two officers in the first half of 2013. Five federal officers and two territorial officers were also killed in the line of duty. Fifteen states lost one officer. Twenty-six states and the District of Columbia did not lose an officer in the first half of this year. Download the full report here:



The High Cost of Slips, Trips and Falls
As this infographic shows, slip-and-fall injuries are no laughing matter. 95 million workdays each year are lost due to these unfortunate incidents, which can be prevented. Here are some facts about slip-and-fall injuries:

● Wet walking surfaces is the cause for slips and falls 55 percent of the time.
● The average work days missed due to slip-and fall injuries is 38.
● Flooring and flooring materials contribute to more than 2 million fall injuries annually.

Take a look at the infographic here, and prevent slips, trips and falls in your workplace. (Source

NY Home Goods Store, Idea Nuova, Cited for Violations of Workplace Safety Standards  The retailer has received 22 alleged violations at the company's Manhattan and Brooklyn locations, and faces $82,800 in fines following OSHA's inspections. OSHA found obstructed exit routes, emergency exit doors that had been propped open to enclosed stairways, blocked access to electrical panels, and fire extinguishers that were not mounted at both locations. The company has 15 business days from receiving the citations and proposed penalties to comply, meet with OSHA's area director or contest the findings before the Occupational Safety and Health Review Commission. (Source



Everett MA Best Buy Arrests

Officers responding to Best Buy at 162 Santilli Hwy found SILVA and ALBERTO attempting to flee the scene. Best Buy LP employees stated that both individuals have been involved in numerous thefts of electronics totaling over $3000 from area Best Buys. Officers recovered an Alpha S3 Hand Key from SILVA as well as a Galaxy Tablet and Kindle Fire.

Both men were arrested on 7/18/13 and charged with Larceny Shoplifting in Massachusetts. Officer Goncalves reported the following:

"On arrival, I was directed by the store loss prevention and the general manager (Hagie Gassama) who identified the two subjects exiting the store with concealed items. He also stated that they were identified as the subjects involved in recent incidents of theft at Best Buy stores in the district. The past merchandise was in excess of $3000 worth of computers and electronics. As I approached the two subjects, I observed subject (1) later identified as Michael Silva, knelt and place his left hand on his left sneaker, in attempt to retrieve or conceal an identified small black item, later identified as an Alpha S3 Handkey, which is used to unlock electronic merchandise in stores. While assisted by Officer Dinuccio and Officer Gaff, both subjects were immediately placed in handcuffs while in the loss prevention office. Both Michael Silva and subject (2) Andy Alberto were subsequently placed under arrest for shoplifting. A Galaxy Tab and Kindle Fire valued at $594 were recovered. Both subjects were transported to police headquarters, booked and charged by Lt. O'Malley, with 2-counts of Larc. over $250 and Michael was additionally charged with possession of burg. Tools Alpha S3 Handkey logged and secured as evidence."

Man stole $1,300 of baby formula from Wal-Mart in two days in Boonton, N.J.
Security had identified a man on surveillance footage as having stolen $1,259.08 worth of cans of baby formula on June 29 and 30. The man — Curtis H. Kitchen Jr., 30, of Garfield — was caught and arrested. (Source

ORC duo busted hitting Wal-Mart Saturday in Beatrice, NE.
Beatrice Police arrested two men who allegedly left Wal-Mart with more than $2,500 in merchandise in two shopping carts without paying Saturday afternoon. A third man was arrested for receiving stolen property later that same day. (Source

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Vendor Spotlight

Three Keys to Leveraging Video Analytics in Retail

Retailers have long understood the potential of using video analytics for loss prevention and to improve store performance. And now you can put this potential to work by learning the three key considerations for implementing such a program successfully. The future is now, learn how. Click here:

Karen Olsen
Retail Sales Manager



Job Opening




Global Investigations & Compliance Mgr Ace Hardware Corp. Oak Brook, IL Ace Hardware Corp.
Director of Asset Protection Walgreens Deerfield, IL Walgreens
Mgr, Asset Protection RSC Winn Dixie Baldwin, FL Winn Dixie
Asset Protection Manager The HoneyBaked Ham Co. Alpharetta, GA The HoneyBaked Ham Co.
Director of LP Best Buy Canada Burnaby, British Columbia Best Buy Canada
Senior Director LP Corporate Hoffman Estates, IL Sears Holdings Corp
Corporate LP Manager The Children's Place Secaucus, NJ The Children's Place
Market LP Director Duane Reade New York, NY Duane Reade
Dir, Sec. Risk Info & Analysis Target Minneapolis, MN Target
Sr Mgr of Global Security YUM! Brands Louisville, KY YUM! Brands
Director of LP - East Zone Express Miami, FL Express

National Account Mgr



Downing & Downing

Dir of Loss Prevention


Philadelphia, PA

Downing & Downing

Dir of Loss Prevention


Central Midwest

Downing & Downing

National Acct Sales Mgr


Chicago, IL

Downing & Downing



Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




AP Manager In Training Walmart Napoleon, OH Wal-Mart
AP Manager In Training Walmart Grinnell, IA Wal-Mart
AP Manager In Training Walmart Freeport, IL Wal-Mart
AP Manager In Training Walmart Wheat Ridge, CO Wal-Mart
AP Manager In Training Walmart Peoria, IL Wal-Mart
Regional AP Manager Walmart Bentonville, AR Wal-Mart
AP Manager In Training Walmart Andover, MN Wal-Mart
LP Manager In Training Sears Mesquite, TX Sears Holdings Corp
LP Manager Sears Mary Esther, FL Sears Holdings Corp
LP Manager Sears Raleigh, NC Sears Holdings Corp
LP Manager Sears Littleton, CO Sears Holdings Corp
LP Manager Sears Glendale, WA Sears Holdings Corp
Dept Mgr Store LP & Safety Lowe's Alpharetta, GA Lowe's
Dept Mgr Store LP & Safety Lowe's New Iberia, LA Lowe's
Dept Mgr Store LP & Safety Lowe's Tempe, AZ Lowe's
Executive Team Leader AP Target Howard County, MD Target
District LP Leader JC Penney Los Angeles, CA JC Penney
Mgr, Corporate Operations AP 7-Eleven Dallas, TX 7-Eleven
Loss Prevention Manager Bed Bath & Beyond San Francisco, CA Bed Bath & Beyond

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How a Bad Night's Sleep Can Screw You Up  If you're not getting the amount of sleep you need, it can affect how you do your work. Lack of sleep can make you less alert, and more susceptible to accidents according to studies by the National Sleep Foundation. Here are some other ways sleep deprivation could be affecting you at work. (Deep sleep could hold your a-ha moment)

What Lion Tamers Know About Focus
Running a business or even a team can feel like you're part of a circus: juggling tasks while trying to stay balanced. A lion tamer's most important tool is his stool. The four-legged object causes the snarling beast to lose focus, and thus become frozen. Use these tricks to keep your focus too and allow you to take the action needed to get your work done. (Think in Threes)

Last week's most popular articles --

Confessions From an Introverted Leader  Who says that a leader should be charming or outgoing? Being an extrovert doesn't necessarily mean you have the right qualifications, and each individual personality type has different strengths that deems it leadership worthy. (Leadership has no one type)

4 Ways to Turn Your Employees into an All-Star Team  Just like Major League Baseball team managers have to keep their teams focused and motivated, while having fun at the same time, it is your job to do the same for your team in the workplace. During the long days of summer it's easy for your teams to become unproductive and drained, but use these tips to keep them hitting home runs! (Offer Incentives)

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The Loss Prevention Community

As we all race through our careers with little time for anything other then our day-to-day responsibilities and our families, we often times neglect to realize that we, in fact, are one piece of a larger effort, a larger circle. One member of a community dedicated to doing the best we can for the companies we work for. As time passes we find a small group of others on the same path that become our life long friends. Strapped for time and saddled by daily events, our immediate circle becomes those trusted colleagues that help us grow and provide us with healthy debate. Finding solace, the circle strengthens and true bonds emerge that at times go beyond even that of family. Focused on the same mission the circle engraves itself and long term becomes our definition. Enriched by their caring we almost become one. Years pass and as human nature takes hold, the circle tightens and in some regards limits our need to grow and share on a broader scale and as a community. The cherished bonds developed over years of hard work and dedication play an invaluable role but also possess the challenge to go beyond our immediate circle of friends and realize we are in fact a community; a larger group of individuals and executives all traveling the same path and all needing the same things. When was the last time we just picked up the phone and called someone in our community outside of our group just to share and offer a few minutes of our time? This industry, this community has been through a lot the last few years and there's quite a few that would appreciate feeling that sense of community.

Just a thought,
Gus Downing

Gus Downing

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Downing & Downing, Loss Prevention & Safety Recruiters since 1983