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The New Customer Bill of Rights
Ted Potrikus

The Impact of Information Technology Monitoring on Employee Theft & Productivity
Lamar Pierce and Ed Wolfe

Taking an AP Team & Program to the Next Level
Jim Connolly

See all episodes here

North America's Conversion to IP
Emerging LP Issues: Training is Key
Security Resources
It's a Mutual Investment
WG Security Products
Internal Growth - Positioning Yourself for Promotion
NuTech National
ORC in the Retail Industry

















Other Upcoming Events
ASIS Annual Seminar & Exhibits
Sept. 12-15
NCORCA Annual Symposium
Sept. 28
Impact 2016 LPRC
Oct. 3-5

Know about an event we should feature here? Let us know.

From Assets Protection Executive to Chairman & CEO
Marvin Ellison Reaches the Top

J.C. Penney's board has appointed Marvin Ellison as chairman succeeding Mike Ullman who is scheduled to retire on Aug. 1 under a previously outlined succession plan.

Ellison has been chief executive officer since August 2015. When Ellison was first hired in early 2015, the board had said that he would succeed Ullman as CEO and Ullman's retirement date was set. But it wasn't a given that Ellison would be named chairman.

Ellison so far has been able to keep Penney on track to meet financial goals of a three-year turnaround plan. He's also moving Penney into the kitchen and laundry appliance business and is making other changes to get make Penney's home department more productive. He's also focused more attention on Penney's e-commerce business that had been fallen behind peers.

"I am delighted that the board has appointed Marvin as chairman. Over the past year and a half, he has proven himself to be the right leader for our company, as we have made significant progress in implementing the changes needed to rebuild J.C. Penney into a successful, modern retailer with a profitable and sustainable business," Ullman said. "It's been a privilege to work closely with Marvin, and I am pleased to know that this company is in good hands for the future."

Ellison said Ullman has "demonstrated great leadership" coming back to help the company. Ullman and Ellison hit it off from the start and worked well in the past year when Ullman was executive chairman. "It is an honor to succeed Mike as the next Chairman of J. C. Penney," Ellison said

"For someone who started his retail career as a $4.35 per hour store security officer, it is a blessing and an honor to be named chairman of J. C.Penney," Ellison said. "I look forward to continuing to work with our talented board and management team as we continue to take the steps necessary to drive the resurgence of JCPenney."

Asset Protection Executive Named CEO of American Icon
For the full story about Marvin Ellison, his background and his advice for LP executives read the Daily's Special Report

Director, Assets Protection & Safety at Denny's in Spartanburg, SC
This position has the ability to be located anywhere in the US. The Director will exemplify Denny's vision, mission and core values. Provide strategic leadership in the development and implementation of programs, policies, procedures and initiatives in the areas of Assets Protection, Employee/Guest Safety and Cash Handling. Position is responsible for minimizing the financial losses of restaurant operations related to theft, vandalism, accidents, injuries, and improving WC & GL trends. Position will oversee the Sr. Managers, Asset Protection & Safety (currently two) and be responsible for all safety and assets protection related functions. Develop risk minimization programs and ensure compliance with safety legislation. Identify opportunities to improve operational performances, minimize liabilities and ensure guest satisfaction and hospitality while protecting our most valuable asset, our Denny's name.

Denny's is America's diner. This is where guests have come for over 60 years now to sit back, relax and enjoy delicious, hearty meals 24/7, every day of the year in over 1,700 locations. jobs.net

Ahold-Delhaize Merger Could Be Approved Today by FTC
A deal that would create one of the largest supermarket operators in North America. Combining Ahold, which owns the Stop & Shop and Giant chains in the U.S., with Delhaize, the retailers behind American chains Food Lion and Hannaford, would give the grocers new muscle in the U.S. market at a time of increasing competition from deep discounters such Wal-Mart Stores.

The two companies operate roughly 2,000 stores along the East Coast but there is little overlap in their locations, an aspect that made the proposed merger easier than other big deals from a competition aspect. The new company, to be called Ahold Delhaize, would still trail Kroger Co. and Albertsons Cos. in total number of stores. U.S., Ahold is based in Massachusetts, and Delhaize is based in North Carolina. wsj.com

Broncos Want $1M From Sports Authority Over Ad Deal
The Denver Broncos on Thursday asked a Delaware bankruptcy court to assert a more than $1 million claim against Sports Authority over the bankrupt retailer's effective termination of a sponsorship agreement that included promotional rights on the football club's stadium. law360.com

Exceptional ALL-TAG Employees
Learn about All-Tag's community outreach program, and how their workers help them with their RF Label manufacturing and tag recirculation business.  This brief video highlights the post-secondary education men and women with cognitive and/or physical disabilities who work at ALL-TAG Corporation. These employees are loyal, punctual, hardworking, and an absolute joy to work with. They primarily assist All-Tag with RF Security label repair and EAS Tag recirculation initiatives, which are vitally important to the company. The All-Tag team greatly appreciates everything they do and hopes to work with them for many years to come.

Call for Speakers: 2017 Retail Asset Protection Conference
Submission deadline extended to Wednesday, July 27

The call for speakers for RILA's 2017 Retail Asset Protection Conference, the showcase for world class retail asset protection programs, has opened and will be accepting applications through July 27, 2016. We're looking for expert AP business leaders to present their thinking, strategies and success stories in breakout sessions spanning all facets of the retail AP industry. rila.org

LPRC Hosting Violent Crime Summit in Houston on July 27th
Multiple retail organizations are reporting violent robbery and parking lot crime is increasing against them. The Loss Prevention Research Council has been asked to facilitate a series of localized summits to organized counter-violence R&D and action. Jacksonville, Houston and Baltimore are the first planned summits.

The LPRC Violent Crime Working Group (VCWG) is bringing together leading retailer LP/AP executives with executive and tactical Law Enforcement professionals to:

1. Use mapping, intelligence and crime event data to visualize and identify Houston-area violent retail crime prevention opportunities (High-impact/risk people, places, methods and times)
2. Establish timely intelligence and crime event notification connections and protocol between LE and LP/AP
3. Determine possible Houston-area crime control R&D initiatives

Due to limited space and several retailers already involved, if any other retailers are interested in possibly participating, they should contact operations@lpresearch.org.

Hastings Entertainment Liquidators Win Auction Rights to 124 Stores

NRF: back-to-school spending to reach $75.8 billion

Quarterly Same Store Sales Results
Starbucks Q3 Americas comp's up 4%, global comp's up 4%, net sales up 7%

"Live in Philadelphia" at NRF Protect 2016

The Show Starts Monday!  New Episode Every Two Days!

View episode release schedule here

All the News - One Place - One Source - One Time
 The D&D Daily respects your time
& doesn't filter retail's reality


7-Eleven Teams with Flirtey for First Ever FAA-Approved Drone Delivery to Customer's Home
RENO, Nev., July 22, 2016 /PRNewswire/ -- 7-Eleven, the world's largest convenience retailer, and Flirtey, a leading independent drone delivery service, announced they have completed the first fully autonomous drone delivery to a customer's residence to advance research toward integrating drones into the National Airspace System. This delivery is the first time a U.S. customer has received a package to their home via drone, representing a historic milestone in both U.S. and global commerce. The delivery was conducted in celebration of the convenience store chain's 89th birthday. prnewswire.com

Three Quarters of US Firms Have Failed to Detect Breach - Report

Nearly two-thirds (60%) of US firms believe some of their data is now in the hands of a competitor because of a breach, according to a new study from Ponemon Institute.

These "knowledge assets" could include profiles of high-value customers, product design, development and pricing, pre-release financial reports, strategic plans, and confidential information about existing relationships or anticipated transactions, according to the report.

In fact, three-quarters (74%) of the 600 respondents to the study, carried out on behalf of law firm Kilpatrick Townsend, claimed that their firm had failed to detect a breach involving such assets.

Careless employees were blamed as the number one cause of such incidents, although poor security practice was identified in other areas. infosecurity-magazine.com




Delaware County, Ohio Goes Live with Automated Secure Alarm Protocol (ASAP)

County is first in state to implement faster emergency response technology

PITTSBURGH, July 21, 2016 - Delaware County, Ohio is the latest municipality to go live with Automated Secure Alarm Protocol (ASAP), a technology that automates communication between alarm monitoring central stations and 911 centers, resulting in improved accuracy and speed of emergency response.

Transmitting data electronically speeds up alarm notification delivery and reduces the number of phone calls and processing time. It also eliminates human error or miscommunication between operators; all pertinent data goes directly to first responders within seconds.

In cities where it is used, ASAP delivers alarm notification information from central stations directly to public safety answering points (PSAPs) via computer rather than by phone, eliminating the need for communication between monitoring center operators and 911 operators.

"We are proud to be the first agency in Ohio to implement ASAP," said Patrick Brandt, Director of Delaware County Emergency Communications. "Our County recognizes the benefits ASAP will bring in terms of better protecting our communities and looks forward to seeing successes early on in this rollout."

ASAP was created in partnership with the Central Station Alarm Association (CSAA) and the Association of Public Safety Communications Officials (APCO), with Vector Security President and CEO Pam Petrow co-chairing the steering committee. Vector Security was the first alarm company to use ASAP in the City of Richmond, VA in 2012. Vector Security helped bring Delaware County online with extensive testing during the conversion.

Read more here.

For more information on the benefits and features of ASAP,



Pokemon GO Flash Mobs in Canada
Pokémon GO, officially launched in Canada on Sunday

"Downtown is alive in a way that I haven't seen in a long, long time," said Powers, a manager at the store in Halifax. "There is just a flood from everybody, from young kids to older adults, and you can tell they're playing this game." Pokémon merchandise the store carries have also been flying off the shelves.

Some Canadian businesses have been jumping on the craze by actively encouraging potential customers to use their shops as PokéStops or Pokémon gyms - locations to play the game.

"If you are the right kind of business, get in as soon as you can when the fad has the greatest duration of effect, because if you wait too long, the fad will be over." financialpost.com

Credit Card Fraud on the Rise in Medicine Hat, Alberta
Reflection of a bigger problem nationwide

Medicine Hat Police Const. James Ross said, "from stores to service industries to delivery to taxis," Ross said. "It's kind of hit everywhere." Ross said in previous years the police received one or two reports of credit card fraud a year. Now, he said at least 15 businesses have been hit in the last six months.
"It's been trickling in non-stop ... I couldn't even tell you how many have experienced it because some of them don't report it. Some are so small they don't feel the need to report it to police," he said. Ross says police are investigating around eight people, but said anywhere up to 16-20 individuals around Medicine Hat are participating in fraudulent activity.

Ross says some fraudsters use merchant cards to override the system while others manually enter fake card numbers into merchant machines. Editors Note: For a small town to have this activity is a reflection of the level of problem nationwide.  medicinehatnews.com

Zara accused of stealing from indie artists, shoppers call for boycott
2 Canadian designers say their work was ripped off by the clothing company. Multinational clothing retailer Zara is facing backlash after photos comparing the company's products to the work of independent designers circulated online.

More than a dozen designers are claiming the retailer stole their designs, including two Canadian brands. The controversy began on social media after Los Angeles-based designer Tuesday Bassen shared photos of her pins and patches that appear to be copied by Zara.

Stephanie Drabik and Rose Chang are co-owners of Crywolf, a Toronto-based clothing store that specializes in silk-screened shirts and unique accessories. 

Drabik alleges Forever 21 was the first company they noticed had stolen a Crywolf design. We actually had found it online," Drabik told CBC News. "We had an owl design and we saw they had turned it into a decal, with barely any modifications. Drabik visited a local Forever 21 to purchase the item so that she had proof, especially given the store's high rate of product turnover.

Drabik and Chang posted the news to Crywolf's Facebook page. The post has been shared nearly 500 times and comments range from #boycottZARA to calls for a class action lawsuitcbc.ca

Canadian Retail Sales Climb in May
Sale of alcohol products, food and gasoline helped offset a slump in vehicles and parts. The value of retail sales climbed 0.2% to a seasonally adjusted 44.28 billion Canadian dollars ($33.84 billion) in May, Statistics Canada said Friday.

Retail sales in May rose in six of the 11 categories tracked by Statistics Canada. Receipts at food and beverage stores rose 2.1%, with sales at alcohol outlets up 6%. Grocery store sales rose 1.6%, gasoline stations were up 2.3%, and clothing outlets recorded a 2.8% gain. wsj.com

Back-to-school spending to increase 4.5 % in Canada

Outdoor retailer MEC charts a growth course with two new Calgary stores


Meat theft: Playing a high steaks game
Shoplifters are making off with proteins by the pound. Some blame high prices, others lax policing and increasingly brazen, organized thieves. No matter the reason, meat theft is likely costing you thousands.

Can technology help? In theory, yes. But in practice, many anti-theft devices don't always deter thieves. "Technology has not yet come up with an affordable solution for retailers," says Florent Gravel, president of the Association des détaillants en alimentation du Quebec, the province's food retailers association. In Quebec, stores are losing 1% of annual sales to shoplifters, or about $600 million annually, and it's climbing.

A big problem with anti-theft devices: return on investment, says Jim Bexis, owner of Sun Valley Market, in Scarborough, Ont. Bexis installed gates that shut when cash lanes are closed. Still, he and his football player son find themselves having to corner thieves. "If you don't stand your ground, they walk all over you," he says. "That's the ugly part of the job."

The go-to technology to stymie meat thieves has traditionally been electronic article surveillance tags, also called EAS or smart tags, embedded in labels. "It's not foolproof but it works," says Bruno Menard, who operates five IGAs in Montreal. He uses the tags on items priced more than $20, mostly meats, seafood and fine cheese.

One problem with such tags is they have to be applied by staff, a time-consuming task at a busy meat counter moving 2,000 items a day. Another solution: tiny disposable tags hidden underneath meat on the Styrofoam tray or embedded in soaker pads that the butcher puts between the meat and the tray. Each tag costs roughly 3.5 to 12 cents, but the price doesn't result in sufficient savings to justify the system's overall $15,000 to $20,000 investment, Gravel says.

Some stores have turned to dummy tags. These tags won't set off an alarm, nor will they deter pro thieves. But they can stop impulse shoplifting. And the tags cost significantly less than the real thing.

Another alternative: anti-theft tags integrated into price stickers from Sync Technology, in Victoria. "It's an adhesive and within is an RF circuit," says Sync's Nolan Wheeler. Every time a piece of cheese, meat or deli product is weighed and has a price sticker slapped on, that label includes an RF device that can trigger an alarm when stolen. The system can also send a warning to the store manager's phone or tablet within one second, says Wheeler. The manager could perhaps then follow the thief to take down his licence plate number.

David Sullivan, owner of an IGA in downtown Vancouver, installed a Sync labelling system two years ago. "We noticed a substantial improvement in our meat department," he says. Still, adds Sullivan, his store has experienced an increase in shrink in other departments, which he attributes to experienced thieves now avoiding meat but looking for other items to steal and sell, such as high-end olive oil. "So it's a mid-level deterrent for professional thieves, a high-level deterrent for the casual thief," he says. canadiangrocer.com

UPDATE: THREE SUSPECTS IN CUSTODY; 3 of 15 Guns Recovered in Canadian Tire Burglary
Trail and Greater District RCMP have arrested and detained two male suspects, 31 years old, 33 years old and a 41-year-old female in relation to the break-in. 3 of the stolen 15 firearms have been recovered. Investigators have not located the stolen vehicle used in the break-in. Previous coverage: The Trail and Greater District RCMP are investigating a commercial break-in which occurred early Wednesday at the local Canadian Tire Store. Suspects rammed a truck into the building in order to gain entry," he said. "On July 20, at 3:57 a.m., suspects used a stolen truck to gain entry into the Canadian Tire Store on Highway 3B. RCMP responded to the activated alarm, with the suspects fleeing prior to police arrival. boundarysentinel.com

Abbotsford, Vancouver among top 10 crime rates in Canada
The latest report from Stats Canada shows police reported crime is up 3% nationally and has increased in eight of the 13 provinces and territories. They also list two B.C. cities, Abbotsford and Vancouver among the top 10 crime rates in the country. But while there's an uptick for 2015, it comes after after nearly two and a half decades of steady drops. am730.ca

Huntsville, ON: Serial Huntsville shoplifter uses baby stroller to steal Blu-ray player


Needs Convenience - Charlottetown, PE, CN
Ultramar Corner Store - Kentville, NS, CN



Never Eat Alone

An IOBSE Conference Session on the Importance of Networking

In this three part series filmed at the International Organization of Black Security Executives Spring Conference, Suni Shamapande, former Divisional Vice President of Loss Prevention for Sears Holdings Corp., and Keith White, Sr. Vice President of Loss Prevention for Gap Inc., address attendees on the importance of networking - featuring the book "Never Eat Alone" by Keith Ferrazzi.

Filmed in April 2012.

Episode Sponsored By:


Solution Providers, have a video or commercial you want to publish?  Contact us.

Latest Survey reveals staggering cost of online retail crime...
Credit cards had highest level of fraud of all payment types for
83% of online retailers

Launched at Retail Risk - London, part of the world's largest risk and loss prevention conference series, the UK Retail Fraud Survey 2016 - sponsored by WIS International has reported that 83% of retailers highlighted that credit cards had the highest proportion of fraud of all payment types this year.

Published by Retail Knowledge and sponsored for the second consecutive year by WIS International, one of the leading global inventory and data collection services companies, the Survey is the most extensive report into the systems, processes and strategies of the UK's top retailers available. The Survey covers retail transactions accounting for some 32% of all UK retail sales online and offline through 34,950 stores across the UK.

The biggest area of online loss remains, overwhelmingly, from the fraudulent use of credit cards (51%). Despite a small decrease from last year's figure of 55%, this is a multi-billion pound problem for consumers as well as retailers, because ultimately the cost of fraud is recouped through increased prices in the stores.

The previous report showed that a lucky 15% of those that trade online reported that they do not have any concerns or had not had a recent online fraud event. The 2015 survey remarked that perhaps, as they were new to online, these stores had been a little complacent and that does seem to have been the case as this year that number has shrunk dramatically to 4%.

Paul Bessant of Retail Knowledge, said: "It is no surprise that credit card fraud is the biggest area of online loss again this year. However, whilst retailers' spending on online fraud prevention has doubled in the last 2 years, and this has met with some success in specific areas such as fraudulent credit card use, our research underlines the concerns of many, that overall they could be losing the war against cyber criminals."

For any further information or interview requests please contact Rachel Powell at Really Effective Marketing on 01603 858 458 or rachelpowell@really-effective.com



U.S. Law Enforcement Arrest Operator/Hacker of "Kickass Torrent"
The Biggest File-Sharing Site in the World
Unlawfully distributing more than $1 billion in media
Just Because You're Living in the Eastern Block doesn't mean you won't be caught eventually. Just try going on vacation. We'll be there!

Artem Vaulin, a Ukrainian citizen, was arrested in Poland when visiting there and was charged with criminal copyright infringement for his alleged role operating Kickass Torrents, which authorities said was the 69th most frequently visited website on the internet.

A federal judge in Chicago ordered the seizure of one related bank account and seven domain names, the Justice Department said. The website allows users to share hundreds of millions of files, including movies still in theaters, and supports itself through advertising, prosecutors said. Mr. Vaulin couldn't be immediately reached for comment.

The website receives more than 50 million visitors each month, and made between $12 million and $22 million each year on advertising, prosecutors said. The website has previously been blocked by courts in Europe and elsewhere. The case was brought in Chicago because the website uses a computer server based there, authorities said.

Editors Note: The suspect had left the Ukraine and was obviously being followed when he was picked up in Poland. A huge mistake on his part. As the U.S. has been unsuccessful in getting the Ukraine, Romania, and a number of other countries in that block to cooperate with authorities.

Interestingly enough one of the biggest hacks in U.S. history, the TJX hacker was arrested in a European airport after he left Romaina to go on vacation. A huge mistake on his part for thinking he wasn't being watched. He's now sitting in a U.S. federal jail and will soon be joined with his "kickass" colleague. But I don't think they'll be laughing.

PayPal and Visa reach a pact on fees and data
Improving fraud fighting measures

PayPal will stop discouraging customers from linking accounts to Visa cards. PayPal Holdings Inc. and Visa Inc. announced an agreement Thursday in which PayPal will stop discouraging customers from linking accounts to Visa cards and share more data with the card network in exchange for "long-term Visa fee certainty" and other incentives.

For Visa, the deal stems the loss of transaction fees when PayPal users link their PayPal and Venmo digital wallets to their bank accounts. For PayPal, it removes the threat of new fees from Visa that could drive up its costs.

PayPal agreed not to encourage Visa cardholders to link their PayPal accounts with a bank account. That practice, known as steering, had drawn ire from Visa executives as it allowed PayPal to process those customers' payments via the cheaper, bank-owned ACH network, cutting Visa out of transactions.
PayPal also agreed to provide better data about its transactions to Visa cardholders' issuing banks. Payment networks had complained that PayPal wasn't providing enough transparency about the purchases cardholders were making with their PayPal accounts, making it difficult to fight fraud and properly apply rewards. internetretailer.com


Austin, TX: Chick-fil-A manager accused of stealing over $100k; Refund fraud!!
The Austin Police Department has arrested and charged Justin Roy Felder of Austin with Theft, a Second Degree Felony. Felder is accused of stealing over 100-thousand dollars in false returns for the Chick-fil-A where he worked. This happened at the Chick-fil-A located at 13201 N FM 620 Road NB in Austin. According to the arrest affidavit, the investigation began in June of 2013 when the operations director of that restaurant noticed an unusually large amount for a refund on the financial transaction reports. Felder was the manager on duty at the time of this incident. When asked about the refund, Felder admitted to authorizing it. The refund had been processed on a register that does not have cash, a terminal that is used for order taking in the drive thru. When asked where the money was located from the Felder responded, "There is no money, it was credited to my bank card." fox7austin.com

UPDATE: New York: Leader of $430,000 ID Theft Ring that targeted Saks gets at least 2 years in prison
The leader of an identity theft ring that used stolen credit card info to charge over $400,000 in designer duds at Saks Fifth Avenue was sentenced Thursday to two to four years in prison. Tamara Williams, 38, copped to grand larceny, identity theft and scheme to defraud as part of a plea deal she took in Manhattan Supreme Court last January. "She's satisfied with the resolution," said her defense lawyer Frank Rothman. "She got the minimum allowed." Williams pulled off the scheme that began in May of 2014 by recruiting three sales associates of the high-end Midtown retailer, according to the Manhattan district attorney's office. She supplied her cohorts with the credit card data, Social Security numbers and birthdays of over 20 Saks customers, authorities said. The three ex-workers used store computers to make $430,000 in fraudulent purchases using the stolen information. The ring's haul included a $10,000 YSL bag, a pair of $2,250 Giuseppe Zanotti boots and over 200 pairs of designer heels. The Saks workers passed the high-end goods to accomplices posing as shoppers. The phony buyers delivered the items to Williams who sold them on the black market, officials said. nypost.com

Mesa, AZ: Woman arrested in $3,000 Home Depot fraud scheme
A Mesa woman believed to be a member of a theft ring that targeted a home-improvement retailer faces felony charges after she was arrested in connection with several incidents of high-ticket merchandise being bought for minuscule prices after price tags were swapped, according to Mesa police. Ashlee Demery, 19, faces felony counts of fraud schemes, organized retail theft, shoplifting and criminal enterprise charges after her July 14 arrest. She is accused of involvement in a theft ring that caused Home Depot stores a collective loss of $2,898.22 in 14 incidents. Police said Demery was involved in eight incidents at the home-improvement retailer, which began May 4 and ended June 27.

Police said Demery and other suspects would use self-checkout kiosks to buy a $149 motion-sensor light or multiple dimmer switches valued at nearly $50 each for about $5 after switching the price tags with ones for light bulbs. They would then go back to a Home Depot days later to return the merchandise at its full-purchase value without a receipt using someone else's ID, police said. azcentral.com

Leavenworth County, KS: Walmart electronics shoplifter sentenced to 2 years; 2 prior theft convictions
(Kansas does not have an ORC law) A Leavenworth man has been sentenced to more than two years in prison for stealing electronic products from Wal-Mart, according to a news release from the Leavenworth County Attorney's Office. Ernest Whetstine Jr. was sentenced Thursday to 26 months in prison for two counts of felony theft. Whetstine was captured on security camera footage stealing electronics Aug. 4 and Aug. 5, 2014, from the Wal-Mart store in Leavenworth. He pleaded no contest to the theft charges July 8. The charges were felonies because he had two or more previous theft convictions. Whetstine was sentenced to 13 months for each charge, and the sentences were ordered to run consecutive. leavenworthtimes.com

Redmond, WA: Police investigating shoplifting suspects for narcotics, forgery, organized retail theft
Police took a shoplifting report at 2:15 p.m. at Target and spotted a white van in the lot associated with package thefts in the area. Officers made contact with two suspects as they approached the van, found the reported stolen property on them, as well as methamphetamines and a forged Washington driver's license. K9 Remy detected narcotics in the van, it was towed and Redmond Police Department requested a warrant to search it. Both suspects were arrested and investigations for narcotics, forgery, organized retail theft and package theft are ongoing. redmond-reporter.com

Denton, TX: Denton Police investigating a cart full of theft from Albertsons
Denton police have a few clues to go on after a Wednesday grocery store theft, according to a police report. Officers were called to the Albertsons shortly before 3 p.m. regarding the theft. The caller said several suspects had filled a shopping cart with items and left the store without paying. An employee was able to get photos of some of the suspects and the vehicle they left the store in, the report said. dentonrc.com

Dallas, TX: Old Navy Shoplifting suspects lead officers on chase

New Haven, IN: Police searching for man who stole $1,200 of cigarettes


Do you have an ORC case to share? Publishing it educates the LP & retail community, and
might fuel even more jobs and funding.
Share your ORC news and help the industry grow!!!

Shootings and Deaths

Orange County, FL: 1 dead, 2 injured after shooting outside Family Dollar
A shootout in the parking lot of a Pine Hills-area shopping plaza left one man dead and a man and woman injured in the daylight of the afternoon Thursday. Deputies with the Orange County Sheriff's Office said people inside two parked cars fired at one another about 4:40 p.m. It's not clear what led to the shootout.

Deputies said both cars sped away after the gunfire erupted, and they said after several apparent crashes not far from the shooting scene, both vehicles were found. A man inside one of the vehicles was dead, and in the other vehicle involved, officials found the man and woman injured and rushed them to Orlando Regional Medical Center. The condition of the victims was not immediately known, and investigators did not immediately identify anyone involved. wesh.com

Madison, WI: Man pleads Guilty to killing Grocery store co-worker
Christopher O'Kroley pleaded guilty on Thursday to the February killing of a former grocery store co-worker who complained to management that he had harassed her. O'Kroley, 26, shot and killed Caroline Nosal, 24, of Stoughton, in the head and abdomen outside of the Metro Market, on Feb. 2, the day after he was fired from the store. O'Kroley blamed Nosal for losing his job, according to a criminal complaint. madison.com

Sarasota County, FL: Publix employee stabbed inside the store
Deputies responding to a report of shoplifting at Publix Supermarket discovered the victim of a stabbing Thursday morning. Despite the initial call to 911 indicating a man was shoplifting there was no theft at the store according to the Sheriff's Office, who responded. Deputies found a 57-year-old Publix employee with a stab wound to the back of the neck and attempted to stop a man, later identified as Corey D. Scogin, 29, of Sarasota but he stabbed himself several times and then fled the store. Scogin lead Police on a short foot chase before he was taken into custody. Both Scogin and the victim were taken to Sarasota Memorial Hospital in stable condition, the Sheriff's Office said. heraldtribune.com 

Killeen, TX: Man sought in connection with deadly local shopping center shooting
An arrest warrant charging tampering with or fabricating evidence has been issued for Keyante Lermont Kelly, 27, who police say is wanted in connection with a shooting in the parking lot of a Killeen shopping center that left two men dead. Cortney Turrell Guy, 29, and Atrayu Ramal Davis, 28 died in the exchange of gunfire Sunday.

Officers found Guy at around 4:50 p.m. Sunday lying dead in the parking lot of Eastlake Shopping Center after responding to a report of gunfire. Police said Guy and a man in a car exchanged gunfire in the parking lot in front of Cricket Wireless and Little Caesar's Pizza. kwtx.com

Seminole County, FL: Burglars flee with 22 guns, shoot up gun store
Police in Casselberry are on the lookout for two men caught on surveillance video breaking into a gun store and taking off with 22 firearms. The break-in happened on July 13 at about 6 a.m. at Southern Guns on U.S. 17-92. The owner said the alarm didn't go off and the burglary wasn't reported until three hours later when police noticed the front door of the store was smashed in. Damage done to the store was significant, the owner said. "They were armed and shot off rounds all over my store," the Facebook post said. wftv.com

Marietta, GA: 3 Bloods gang members charged in Gun shop heist where shots fired at Police
Police say all three suspects in a gun store break-in face charges of aggravated assault on a police officer and armed burglary after shots were fired at an officer during a break-in at a gun shop near Atlanta. Marietta police say all three men are Bloods gang members and are also charged under Georgia's Street Gang Terrorism and Prevention Act. Police responding to the gun store northwest of Atlanta saw the suspects on the roof and inside the building, and one of them began shooting early Tuesday morning. No one was shot. tiftongazette.com

Robberies, Thefts and Heists

Oliver Springs, TN: Three people, including Family Dollar employee, charged in alleged robbery
Authorities received a call just after 10 p.m. Wednesday that a robbery had just occurred at Family Dollar. When police arrived, witnessed told them that after closing and while cashiers were doing their money count, a masked male came from the back of the store and ordered both employees to the floor. He demanded all the money and cellphones. After he received all the cash from the register and safe, he left the store through the back, according to the release. Authorities said after reviewing security footage and talking with the two employees, they were able to identify several inconsistencies between employee Rachael Weir's statement and the video. Weir was taken to the police station where she was interviewed. During the interview, police were able to learn that the alleged suspect was Steven Scruggs. Authorities went to Scruggs' home, where they made contact with him and Patricia Rhea. During a search, officers located the mask used during the robbery and the store's money. knoxnews.com

Waxahachie, TX: Waxahacie, Dallas and ATF work together to arrest 4 in Gun Heist
Four people have been arrested in connection to a Waxahachie gun store burglary. The Waxahachie Police Department, the Bureau of Alcohol, Tobacco and Firearms (ATF) and the Dallas Police Department made four arrests in connect with the burglary that took place at the Shooter's Edge gun Store on July 10. While arrests have been made in the case, the investigation is still on going at this time. waxahachietx.com

Tuscaloosa , AL: Police arrest 2 more suspect in $15,000 Gun Theft
Authorities have captured two more men suspected of stealing firearms worth nearly $15,000 from a gun store in Tuscaloosa last week. Tuscaloosa Police announced Monday that investigators had warrants to charge Ontarius Jemelle Chester, 18, and Sherman James Mickles Jr., 27, with the burglary of Guns and Ammo on Greensboro Avenue. Jail The men were arrested Wednesday afternoon. Police and ATF agents believe that six men rammed the garage door of the gun store and used a hammer to damage the lock of an interior door before stealing more than 30 handguns and long guns at 4 a.m. July 12. tuscaloosanews.com

Jared Vault in the Monroe Outlet, Monroe, OH reported a Grab & Run on 7/21, merchanidse valued at $10,400

Kay's Jewelers in the Las Vegas Premium Outlets, Las Vegas, NV reported an Armed Robbery at 8:25pm on 7/21

Kent, WA: Safeway shoplifter smashes into several cars in during getaway

Kaplan, LA: Business owners concerned after string of burglaries

Weld County, CO: Police report spike in Burglaries in recent months

UK: Thieves cut through roof to steal 25 bottle of premium Polish vodka

Credit Card Fraud

Ambridge, PA: 3 men arrested in elaborate credit card scheme; $11,000 in purchases at Rite Aid
A woman living in Texas helped crack the case of an elaborate credit card scheme that led to the arrest of three men in Ambridge. Ambridge Police said the three men stole the identity and credit card numbers of numerous people and used them to create more than 50 fake credit cards. The men bought a variety of items, including hundreds of gift cards, iPhones and gaming systems, with the fake cards. Ambridge Police officers caught up with the men this week at a Rite Aid on Merchant Street. "Two guys alternated going into the Rite Aid using sham credit cards, and in a matter of 20 minutes, they purchased $11,000 in gift cards," Ambridge Police Chief Jim Mann said. Mann said the card the men were using to purchase the gift cards was registered with a security firm, which contacted the card's owner, a woman in Texas. The woman immediately contacted Rite Aid, and officers moved in. wpxi.com

Ohio County, WV: Two men arrested in Best Buy credit card scam; investigating impact on other area retailers
Hundreds of thousands of dollars were stolen from local accounts and local retailers. Now detectives in Ohio County have made two arrests. Two men were arrested Wednesday, attempting to return items they bought on a fraudulent account. When deputies started investigating, they found out much more. "Yesterday's incident was $400, but when you look at the scope of what we are investigating now, you're looking at multiple thousands and thousands of dollars," said Lt. Doug Ernest with the Ohio County Sheriff's Department. Ernest says two men -- Shaye Demario Rolland and Mario Maurice George -- walked into Best Buy, hoping to return items they bought fraudulently. The sheriff's department says they found various items in their rental car, including a machine to make fake credit cards and IDs, as well as evidence they stole several identities. Detectives believe the incident at Best Buy is connected to even more phony shopping scams. wtov9.com

Fresno, CA: Fake Credit cards and Drivers Licenses are a Big Business for Con-Men


Romanian Skimming Gang Hit UK Supermarket ATMs For $26M U.S.
Police have arrested the first of 10 people wanted as part of an investigation into £20 million of fraud. Romanian national Marius Anton, 31, was detained in Kent as he attempted to leave the UK on Wednesday, London Police said.

He was wanted by Cheshire Constabulary for allegedly committing multiple ATM fraud offences across the country since early 2012. Police said Anton is suspected of attaching card skimming devices to supermarket ATMs to extract and clone credit card details.

Anton's arrest came less than 48 hours after his image and that of nine other wanted people were circulated to media. littlehamptongazette.co.uk

B's Wild Wings - Kaplan, LA - Burglary
Casey's General - Des Moines, IA - Armed Robbery
Chesalon - Waco, TX - Armed Robbery
Dollar General - Lumberton, NC - Armed Robbery
Dollar General - Toledo, OH - Robbery/ Assault
East Side Package - Dover, DE - Armed Robbery
Family Dollar - Portsmouth, VA - Armed Robbery/ US Marshalls arrest suspect
Family Dollar - Toledo, OH - Armed Robbery
Kay's Jewelers - Las Vegas, NV - Armed Robbery
Maryland Liquor Store - Detroit, MI - Burglary
McClure - Indianapolis, IN - Armed Robbery/ Clerk killed
Pit Stop - Big Bend, CA - Armed Robbery
Red Wing Shoe - St Joseph, MO - Armed Robbery
Sam's Food - Suffield, CT - Burglary / 2x since June
Speedway - Fairborn, OH - Armed Robbery
Subway - Greenville, OH - Armed Robbery
Twin Peak Cleaners - Poway, CA - Armed Robbery
Walgreens - Greenville, OH Armed Robbery
Wine & Spirits - Erie, PA - Burglary



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The Loss Prevention Specialist has thorough knowledge of Ascena Retail Group, Inc. security, life safety, and operational procedures. Performs duties as a floor officer and acts as a deterrent to theft and providing life safety...

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We've all got great ideas and plans. The problem lies in putting them together, rolling them out and maximizing speed to market. Making it happen quickly and efficiently - that's the key to success. The first obstacle is always fear of risk. Making an idea a reality requires risk taking and sometimes you've just got to make it happen if your inner self, or the bird on your shoulder, tells you it's the right thing to do. I was writing this e-newsletter for a year before one morning in 2010, on March 25, I walked in and just said hey we're doing it. Yes, I was absolutely fearful of all the critics and naysayers, but I took the risk and made it happen. There will always be torpedoes in the water and sometimes they hit. But to make things happen you've got to jump in the water and swim as fast as you can.

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