Over the past 20 years, USS has earned a
reputation for its innovation and exceptional customer service, bringing to
market some of the most innovative technologies LP professionals use today. USS'
EAS tags and systems are highly regarded in the industry, and the company has a
proven track record of deploying large-scale video and access control systems.
In this LPNN interview,
President of USS, talks about the secret behind the company's remarkable growth.
From their Tactical Tagging solution to their latest innovation - NDVision -
learn how USS can help LP teams do more with less.
LPNN Quick Take #3
Ed Wolfe, VP Business Development for WG Security, joins
Joe and Amber in this LPNN Quick Take. Ed talks about the most surprising
findings from the latest National Retail Security Survey, provides an update on
WG's Ninja Tag, and tells us which actor he would want to play himself in a
Toronto McDonald's shooting deaths of two men by security guard: Security firms
want more info A private security guard will not face charges after
fatally shooting two men at a Danforth Avenue McDonald's in February. But
Ontario security companies say the incident could teach them how to prevent
similar tragedies - if they knew more about what happened.
Toronto Police Services rebuffed calls this week to release further details
about the Feb. 28 shooting or the legal reasons for the decision not to lay
charges, which they announced on Wednesday. Crown attorneys concluded there was
no reasonable prospect of conviction in the case, police said.
The shooting was very unusual, but within the world of private armed guards
doing tasks like cash transfers, it is a reminder of daily conundrums. In the
booming field of private security, armed guards are still a tiny minority, and
their training and protocols are unlike those of police or unarmed private
Shortly after the shooting, police said that Donny Ouimette, 25, and Ryan Hind,
39, died after getting into a "significant physical altercation" with the armed
guard, who was apparently in the restaurant to buy food and had the gun he was
licensed to carry for work. Det.-Sgt. Terry Browne said 15 to 20 people were
inside when "multiple shots" were fired before 3 a.m.
The guard was an employee of Intercon Security, which is owned by GardaWorld.
Police have not said what task he was doing that night or for whom.
On Thursday, Police Chief Mark Saunders said a coroner's inquest might be the
right "forum" to air evidence in the case. Ontario's Chief Coroner's office said
on Friday it is considering holding an inquest.
The lessons from that night could affect companies' policies on employee breaks
or training on use of force. What most people do not understand, security
experts said, is that private armed guards see self-defence differently than an
average, unarmed person, and differently than police, who are not tasked with
Private armed guards receive 40 hours of firearm training. They are told not to
interact with the public, and to shoot when they perceive a real threat, Mr.
Kleiman said. That can include someone touching their guns intentionally,
because losing a gun is a "threat of the highest level" that would put them at
the mercy of assailants, he said, adding that this may have happened in the
As I understood, what happened is those guys stood behind the guard in line and
touched his gun, maybe as a joke," he said. "Whether or not there was a threat
or whether the guard only thought there was a threat is a very fine line there."
ValGuard employees are encouraged to pack meals and remain in their armored
trucks, he said. If they need to step outside, disarming and re-arming is
considered more dangerous than keeping the gun because of the risk of accidental
discharge, he said.
Canadian courts see private guards as regular citizens when it comes to self-defence,
although they are armed, said George Rigakos, a policing expert at Carleton
University. Very little research has been done on guards' use of force, but it
is much more common for them to be victims, Dr. Rigakos said. He said the
companies and their insurers study lethal incidents carefully. theglobeandmail.com
Bebe CEO apologizes to Calgary woman after store refused to hand over dress
Belinda Morrison went into Bebe Sunday to buy a dress for her birthday party,
but left empty handed and without $168 after the debit system crashed, and
employees told her she hadn't paid- even after she returned with a bank
statement. When contacted Tuesday, Morrison said she was in much better
spirits. "They're sending me the dress, refunding my money and giving me a gift
certificate," said Morrison, who will now have the dress for her birthday.
Morrison said she was also pleased to have been called directly by Wiggett, who
offered her a personal apology. "I gave her my personal number and told her
if she ever had a bad experience again to call me directly, but I guaranteed
we're doing everything to make sure it doesn't," said Wiggett. The Bebe boss
told Metro he had the opportunity to speak to both the regional and district
managers of the Chinook Centre store, and said they had a "long discussion"
about the incident and "what my expectations are going forward." "I take our
customer relationships very much to heart," he said. "If it's something
important enough for the CEO to get involved, then I will."
Government announces $142M to beef up Canadian cybersecurity
The federal government is injecting an additional $142 million into its
cybersecurity budget, in an effort to prevent future cyberattacks against
government and private sector targets in Canada. The money will go toward
battling all manner of online threats against government and private websites,
including database breaches, website hacks and online fraud. Some of the
additional money will help fund a group of RCMP cybersecurity experts who will
be dedicated to investigating online threats. ctvnews.ca
Canadian retailers Danier Leather and Le Château having a rough year at the mall
Canada's mid-size retailers are struggling. Now analysts are concerned the two
stores that have been fixtures in the Canadian marketplace for decades. Danier
Leather, with 86 stores across Canada, has hired Consensus Advisory Services, a
boutique investment banking and financial advisory firm, to help it explore
strategic alternatives after posting yet another steep decline in sales in the
last quarter. Le Château, meanwhile, has repeatedly gone to founder, director
and majority shareholder Herschel Segal's firm for loans, most recently in June,
when it secured $15-million. The retailer ended the year with 219 locations in
Canada and one in the U.S. thestar.com
Loblaw to close 52 unprofitable stores over next
12 months reducing sales about $300 million annually
Retail Fast Facts: June 2015
● Total monthly retail sales changed by 1.7 per cent over the comparable month
● Total sales excluding food, automotive and gasoline changed by 5.0 per cent
over the comparable month last year. Read
Workplace Violence Red Flags,
Prediction and Prevention
Sep. 16th - The International Centre
school shooting, workplace shooting and even the Navy Yard shooting could have
been prevented if we crowdsourced our security. The fact is that when someone's
about to "go postal," that person tells the world in many obvious ways.
Organizations that do nothing and believe that it can't happen to them are next
in line when it comes to being unprepared.
In this session, Robert Siciliano,
Security Analyst, Author and Media Personality, will talk about
the red flags that at-risk customers and employees exhibit and
know how to best educate and inform front-line employees, managers and
supervisors. When you recognize what methods to use, you will create an
observant and security-conscious company culture.
See full agenda here.
Pair charged in Halifax mall plot to go to trial as preliminary hearing wraps
Two young people accused of plotting to shoot shoppers at a Halifax mall have
been committed to stand trial on several charges, including conspiracy to commit
murder. A preliminary hearing, which lasted a total of three days, wrapped up
Thursday for 23-year-old Lindsay Kantha Souvannarath of Geneva, Ill., and
21-year-old Randall Steven Shepherd of Halifax. A routine publication ban
prohibits reporting what was heard during the hearing to ensure the accused
receive a fair trial. They have also been charged with conspiracy to commit
arson, illegal possession of dangerous weapons and making a threat through
social media. The Crown alleges the two accused, along with a 19-year-old man
found dead in his Halifax home, had planned to attack the Halifax Shopping
Centre on Valentine's Day. None of the allegations have been proven in court.
Langley RCMP investigate suspicious explosion, 2 businesses damaged
Langley RCMP are investigating after an explosion damaged two businesses in the
5700-block of 203a Street on Friday night. The explosion happened at about 11:30
p.m. The front of a business called All Day Vapes sustained the bulk of the
damage, but several windows were also shattered at a vehicle leasing business on
floor above the vape, or e-cigarette shop.
Woman sought after Family Drug Mart robbed in
How Mobile Payments Shift The Security And Fraud Paradigm
When payments executives talk the current state of the payments ecosystem,
there's always one topic that can't be avoided: security and fraud.
Mobile payment fraud. Mobile deposit fraud. Online fraud. Card fraud. Check
fraud. No matter what form of payments we're talking, there's always going to be
that big awkward elephant in the room that no one really wants to talk about but
every executive and business owner fears.
But interestingly enough - despite the fact that fraud dollars are rising online
- fraud rates are not. That means that those sophisticated online payment
authentication tools are keeping that data safer and helping fraud rates dip.
Online fraud dollars, of course, are growing because the number of online and
mobile transactions are growing - but fraud rate has not kept up.
What the discussions about security and fraud come down to - at least when it
comes to mobile payments - are how the security innovations (tokenization,
TouchID and real-time behavioral and transactional analytics) will play a role
in keeping online and mobile eCommerce transaction fraud rates low. And the
major mobile pay players will likely be leading that discussion.
Whether you're talking online or offline payment fraud, there's always a
delicate balance between determining how much security is needed to protect the
consumers. That balance comes with ensuring innovations are in fact creating
what consumers really want: frictionless, secure payment experiences. And, as
the payments history has shown, that's not always an easy balance to achieve.
Nor are those goals always mutually exclusive.
Thousands of apps secretly run ads that consumers never see - Ad Fraud Cost
Billions More than 5,000 apps display unseen ads on Apple and Android
devices, a new report finds. There may be much more advertising in apps than it
seems. Thousands of mobile applications are secretly running ads that can't be
seen by users, defrauding marketers and slowing down smartphones,
according to a new report by Forensiq, a firm that tracks fraud in online
advertising. Over the course of the 10-day study, 1% of all devices observed
in the U.S. ran at least one app committing this kind of fraud.
Study: It's a mobile, mobile, mobile retailing world
Retailers without a mobile app strategy will soon find themselves way back in
the pack as a new report reveals that mobile apps generate almost 50 percent of
mobile transactions for some of the biggest ecommerce players.
Amazon swings to rare profit in Q2 - Sales up 20%
eBay Fraud-Detection Triggers Password Reset
As EMV becomes more popular, fraudsters look for
new ways to steal money - MasterCard
"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent
Twin Cities ORC Association, in partnership with the Minnesota Retailers
Association & St. Paul Police Department Professional Development Institute
holding its inaugural annual conference & training Aug. 3-4 at the Crowne Plaza
Minneapolis West Formed last year, the Retail Crime Association is a
nonprofit coalition of law enforcement, prosecutors and high-level corporate
fraud and loss prevention investigators. Together, the members work to ensure
best practices in enforcement and the building of cases for organized retail
crime. While the local organization is based in the Twin Cities, Anderson said
it is regional and represents Minnesota, North Dakota, South Dakota, Iowa and
Wisconsin. There are roughly 30 similar organizations in the United States, he
The Twin Cities-based association has three basic functions, Anderson said.
First, it operates a website for its members that offers reporting, resources
and analytics to enhance the identification of offenders and targeting of
criminal enterprises. "It allows us to share that crime information in real time
and find the links," Anderson said. Second, the association facilitates
quarterly information and intelligence meetings. Members will discuss trends
they are seeing and assist with identifying suspects. The association's third
function is to hold an annual conference, with this year's being the first. The
two-day gathering offers information, breakout sessions and speakers for a
variety of topics to help coalition members train and network. For more
information about the Twin Cities Organized Retail Crime Association, visit
Four East Coast Men Arrested at Best Buy in San Carlos, CA; $125,000 in
merchandise recovered Several suspects were arrested Wednesday for
allegedly trying to use fraudulent credit cards at a San Carlos Best Buy,
according to the San Mateo County Sheriff's Office. The men were found with 131
new iPhone 6s, hundreds of fraudulent gift cards and credit cards along with
equipment to make fake cards. The estimated value of the items stolen was
rob Soltis Sunglasses at gunpoint inside the La Encantada Mall, Tucson, AZ;
$12,000 in merchandise stolen Pima County Sheriff's Department is
investigating the theft of $12,000 in sunglasses at gunpoint on Wednesday, July
22, at Solstice Sunglasses in La Encantada Mall. The store staff was under the
impression that the women were going to buy some sunglasses. When they
approached the counter, one of the women took out a handgun and told the clerk
to "get back". The armed woman went behind the counter and took $12,000 worth of
sunglasses into a pink and white bag. The two suspects left the store and fled.
Be Caught" Thief Has Been Caught Often
The woman who wore a t-shirt with the words "Won't Be Caught" as she pilfered
nearly $1500 worth of merchandise from a Florida beauty supply store is a
notorious member of an organized retail theft operation who, it turns out, has
been caught dozens of times, records show. In March, Toccara Marlesha Huff, 33,
and an accomplice were recorded by store surveillance cameras as they swiped
$1478 in cologne and perfume from a Tampa business, police allege. Police
apprehended Huff in late-May and charged her with two felony counts in
connection with the beauty store heist. Huff was released on $4000 bond, but
when she failed to show for subsequent court hearings, an arrest warrant was
issued for her. The fugitive--who is on probation--is a convicted felon whose
rap sheet includes dozens of arrests over the past 15 years. Huff, seen in the
below mug shot array, was released from state prison last November after serving
10 months for felony theft.
Shoplifter hits twice in Coral Gables, FL, fled store then discarded the
merchandise Coral Gables Police are looking for a man wanted on a
string of theft charges. Investigators said he hit the Nordstrom at the Village
of Merrick Park Shops, not once but twice. Police said he is seen on
surveillance video July 15, walking around the store, stuffing merchandise worth
an estimated $940 into a shopping bag. Police said Nordstrom store security
spotted the thief and went after him down the road toward the Metrorail. Police
said the suspect then abandoned the stolen items, and his shoes.
TJ Maxx shoplifters hit Police cruisers in Attleboro, MA
Two police cruisers were damaged after alleged shoplifters crashed into them
with their car while trying to flee from the South Attleboro Square parking lot.
Police were called to the TJ Maxx store for shoplifters who fled the store with
"booster bags" containing almost $600 worth of merchandise. The driver refused
to get out of her car or shut it off when officers arrived and tried to block
her from leaving. She drove off, allegedly striking the front bumper and light
assembly of one officer's cruiser and nearly hitting an officer. She spun out of
control in the parking lot before she hit another Police cruiser and coming to a
stop, according to police. The suspect said during her arraignment she was hit
by the police cruisers.
Bradley, IL Police arrest suspected baby formula thief
A man wanted in the alleged recent thefts of baby formula was apprehended
earlier this week by Bradley police. Weslyn Jackson Jr., 35, also was wanted on
five Kankakee County warrants, three for felony retail theft and two misdemeanor
domestic battery. Police also arrested him for the alleged theft of more than
$1,100 of baby formula from Target on two days in June. Target has signed
complaints for seven retail thefts Jackson is believed to have committed.
Jackson has told authorities he uses heroin.
Two Knoxville, TN women busted with $1,300 in stolen merchandise from Walmart
Duo Sought in Crime Spree at South Jersey Walmart;
$400 in merchandise stolen
Do you have an ORC case to share?
Publishing it educates the LP & retail community|
which might fuel
even more jobs and funding.
Share your ORC news and help the industry grow
WI Store Owner protects his store w/ Semi-Auto Rifle; shots fired during Smash
and Grab Surveillance video of a Milwaukee man defending his store
against brazen burglars who smashed into his business. It happened earlier this
month at Bouchard's. The owner of the store found out Wednesday he won't be
charged in the shooting. The attorney for Bouchard's owner said his client had
every right to defend himself after three men with guns broke into his store. He
said the video clearly illustrates how the men rammed the back of a stolen
minivan into concrete posts blocking the entrance. Then, the men jumped out and
tried to squeeze through the opening of the gate. One of the men was shot
multiple times. Is charged in the break-in. He was taken by his friends in a
getaway car to a nearby hospital, where he has refused to cooperate with police.
shooting at Plymouth, MN Arby's leaves one man dead A man was shot and
killed by a Plymouth police officer inside a local Arby's restaurant Thursday
night, authorities said. Minnesota Bureau of Criminal Apprehension says an
officer entered the restaurant and approached the individual causing the
disturbance. The officer scuffled with the man and tried to bring him under
control. Authorities say at some point the officer shot the man, killing him.
The BCA did not immediately say whether the man was armed.
NY State Police Thwart Check Scam Ring
According to NYSP, a two week investigation revealed that two suspects were
involved in a scam where they compromised a New York City firm's bank checking
account by opening up a bogus bank account at a local bank having branches in
Newburgh and New Windsor, NY. Police say fraudulent withdrawals totaling over
$15,000.00 were made from banks in the Towns of Newburgh and New Windsor. On
July 20, 2015, the two men attempted to withdraw $9,000.00 at a local bank in
Newburgh when they were apprehended and taken into custody by members of the New
York State Police at Montgomery.
Dismantled gang in Indianapolis, IN may have targeted local drug stores
Recently police arrested 35 suspects, and according to investigators, 20 of
those arrested were members of the "Block Burners" gang. Investigators took
drugs, guns, and $53,000 in cash. Federal investigators are looking to identify
the gangs' suppliers and bring them to justice. Agents believe one way the gang
may have received some of the drugs is by breaking into drug stories or
Employee Accused Of Stealing $28,000 Worth Of Furniture in Laurel Co, KY
A Laurel County furniture store employee is facing charges after being accused
of stealing more than $28,000 worth of furniture. 19-year-old Joshua Collins was
arrested on a bench warrant charging him with theft by unlawful taking.
Allegedly, Collins was an employee of a furniture company and he unlawfully took
more than $28,000 worth of furniture between June 16, 2015 through July 11,
12-year-old charged with Arson at a Family Dollar in Kankakee County, IL
Authorities say a 12-year-old Kankakee boy is charged with arson in a fire at a
Family Dollar store earlier this month. The boy was charged after investigators
saw surveillance video showing him use a lighter to set fire to paper products
inside the store. The blaze caused more than $250,000 in damages at the now
boarded-up store on July 11. Fire officials say much of the store's inventory
burned but the building itself is structurally sound. Judge Mike Kick declined
to release the boy to his family. He was sent to River Valley Juvenile Detention
Virginia woman sentenced to prison after 35th felony conviction
A Virginia woman with a record of convictions for issuing bad checks was
sentenced July 17 in Loudoun Co. Circuit Court to four years in prison. Tauzin
tried to cash three checks totaling $3,725. During the past 12 years, Tauzin's
criminal history consists of over 30 felony convictions to include: bad checks,
credit card theft, identity theft, obtaining money by false pretense, forgery
Four people arrested in Spokane Valley, WA theft ring
The Spokane Valley Sheriff's Office's Investigative Unit, in conjunction with
SWAT Team and patrol deputies, served a search warrant at a residence that
yielded several items of stolen property, they said Thursday. According to
deputies, on Wednesday they arrested four people, identified 32 victims, and
recovered several items of stolen property along with evidence of identity theft
Dallas Cowboy's Joseph Randle gets deal in Frisco shoplifting case
Cowboys running back Joseph Randle could soon be free of legal trouble related
to his shoplifting arrest in Frisco last fall. Randle was arrested in October at
Stonebriar Mall after police said he tried to take a bottle of cologne and a
pack of underwear from Dillard's. A security officer stopped him at the mall.
This week, Randle received deferred adjudication, which means if the football
player stays out of trouble for the next 180 days, the Class C misdemeanor theft
charge will be dismissed.
Disneyland Paris ticket scam suspects arrested
The men were arrested on Monday at the entrance to Europe's most visited
amusement park, located east of Paris, amid a police investigation into a scam
thought to have cost Disney some $655,000 in lost revenue.
Five College Hill (Cincinnati) OH businesses
damaged in overnight smash-and-grab
Flagler Co, FL investigating Credit Card Fraud at Target
150 New Era counterfeit hats seized at AA Mart in Nashville, TN
Ross store in Tracy, CA cleared after Bomb threat
U.S. Navy Recruiter Suffers Negligent Handgun Discharge In Georgia; shoots
himself in the leg
Kay Jewelers in the White Plains Mall, White Plains, NY was the victim of a Grab
and Run, merchandise valued at $8,399
Kay Jewelers in the Green Acres Mall, Valley Stream, NY was the victim of a
Distraction Theft, 9 rings were stolen, valued at $14,741
Belden's Jewelers in the Towne West Mall, Wichita, KS was the victim of a Grab
and Run, a gold chain valued at $3,149
Arby's - Plymouth, MN - Officer involved Shooting
BP - Boca Raton, FL - Armed Robbery
Circle K - Brandon, FL - Armed Robbery
Cricket Wireless - Wichita, KS - Robbery
Crossroads Motorsports - London, KY - Burglary
CVS - Zionsville, IN - Robbery
Dollar General - Dayton, OH - Robbery
Dunkin Donuts - Brockton, MA - Robbery
Family Dollar - Merrillville, IN - Armed Robbery
Family Dollar - Dayton, OH - Armed Robbery
Grumpy's - Yakima, WA - Burglary
Home Depot - Topeka, KS - Robbery
Kong's - Lincoln, NE - Armed Robbery
Lalo's - Corpus Christi, TX - Armed Robbery
Once Again - Port Salerno, FL - Armed Robbery
O'Reilly's Auto - Corinth, MS - Grand Larceny
Rite Aid - Manchester, ME - Robbery
Royal Farms - Salisbury, MD - Armed Robbery
Soltis Sunglasses - Tucson, AZ - Armed Robbery
Sunoco - West Springfield, MA - Robbery
Texaco - Madison, AL - Armed Robbery
7-Eleven - Salisbury, MD - Armed Robbery
7-Eleven - Dover, DE - Armed Robbery
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5 Super Powers the Best Leaders Have that You Can Learn Everyone has
their own ideas on what traits great leaders have. Qualities like loyalty,
honesty, empathy are almost always mentioned. But truly inspiring leadership
goes beyond personality traits, and focuses on the person's super abilities.
Here are five of them you need to be a super leader.
Look around corners
Leadership in One Word: Faith
There is one must have leadership
quality that seems to get overlooked: faith. Not in the religious sense, but in
that leaders have to earn and keep the trust of others. People want to follow
successful leaders; to do so requires faith. To earn faith, requires action.
10 Important Things to Change if You Want to be a Great Leader Are you
a true leader or a happy follower? There are some people who want to make a
difference, change the world, but oftentimes they get stuck with bad habits that
hinder their success. Here are the ten most important warning signs to watch out
for so you don't fall into this trap.
5 Ways that Leadership is like Acting
If you are a leader, you are also a performer. Think about it: people are
watching what you do, they feed off of your moods and actions and verbal cues.
This means that you need to be an actor to carry out your message effectively.
Here are some tips to be a star.
Carry the crowd
Sponsor this section of the Daily
There always seems to be one
No matter what company, what industry, what group you're in, there always seems
to be one person that just down right doesn't like you. For whatever reason,
whatever cause or agenda, there's always one in the group. Whether it's an
industry group or a company, there's always one person that no matter what you
do, they are just dead set against it. Now, many may disagree with me or just be
in denial, but the fact is you can't travel your journey without running into
it. The mere fact that you're successful in some of your efforts means there
will be someone impacted by it, and with human nature dictating that people talk
means others will hear about it, talk about it, and ultimately add fuel to the
fire. Even if it's only to those best friends, the circle of trust grows rapidly
and might as well be broadcast in a stadium. It's what we talk about, it's what
we focus on, and it's what represents our biggest weak spot. The best response
is no response. The best reaction is no reaction. And while rising above it may
be the most difficult thing to do, and may indeed even leave others questioning
you, it's still, in my opinion, the best response. Certainly everyone has the
right to defend themselves, but at the end of the day to those who believe no
response is necessary and to those who don't, no response is good enough.
How do you turn that person around? How do you change that person's opinion? Well
it takes a lot of effort and time, and obviously you need to face it and make
every attempt possible to resolve your issues and find common ground. Most
importantly you need face yourself and look for the reason or action that may
have ignited the issue and be mature enough to go talk about it with the
individual, if possible and put it on the table. Now often times we can't be
that direct and certainly some people just won't do it, but at least you'll have
the piece of mind that you tried and after that just make sure you don't add
more fuel to the fire. At the end of the day we all have to work together and we
all have to be focused on delivering the best service or product we have and
sometimes that one person who seems to be the one that stands in your way is in
essence your best motivator, the one who lights the fire in your belly and makes
you go that extra mile just to prove they're wrong.
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