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 7/27/17 Subscribe Free LP, AP & IT Security's #1 News Source d-ddaily.net

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Twin Cities ORC Association Annual Conference & Training
Aug. 15-16

2017 Cargo Theft Summit Southern California
Aug. 22-23

2017 Safety Leadership Conference
Sept. 11-13

NE Loss Prevention Expo
Sept. 14

Retail Risk - New York
Sept. 14

Retail Council of Canada LP Conference
Sept. 19

The D&D Daily attending
Gus Downing & LPNN

Find out more

ASIS International
63rd Annual Seminar

Sept. 25-28

RFID in Retail and Apparel
Sept. 26

California ORC Association Annual Training Conference
Sept. 28-29

National Association of Bunco Investigators Annual Training Converence
Oct. 11-12

Colorado Organized Retail Crime Alliance Conference
Oct. 17

See More Events

2016 Top 5


ORC The Great Debate #1

John Matas, Millie Kresevich & Scott Sanford

See all of our top 5 videos here

Stay tuned for our new 'Live in DC' at NRF Protect 2017 episodes - Coming Soon!

'17 National Retail Security Survey

2016 NRSS Survey

2015 NRSS Survey


Matt Lincoln, CFI promoted to Vice President, Loss Prevention & Safety for PetSmart

Prior to being promoted, Matt held various LP roles within PetSmart, including Senior Director, Loss Prevention & Safety (three years), Senior Director, Loss Prevention & Safety - Supply Chain (two years), and Director, Loss Prevention & Safety - Stores (four years). Before that, Matt served two years as a Regional Loss Prevention Manager for Mervyns. He has a Master's in Business Administration from Regis University and a Bachelor of Arts in Criminal Justice from Saint Leo University. Congratulations, Matt!

Submit Your New Corporate Hires/Promotions or New Position

Business Icon Mark Cuban Joins ASIS 2017 Keynote Lineup
ASIS International announced that entrepreneur, technology visionary, and Dallas Mavericks owner Mark Cuban will deliver the keynote address at the Monday, Sept. 25 luncheon at the organization's 63rd Annual Seminar and Exhibits (ASIS 2017),​ taking place Sept. 25-28 at the Kay Bailey Hutchison Convention Center in Dallas, Texas. The premier event for security professionals worldwide, ASIS 2017 is expected to attract 22,000 operational and cybersecurity professionals from across the globe.​

"Every year ASIS brings the security community together to share ideas and experiences that help attendees better understand global trends and their security implications," Peter J. O'Neil, CEO of ASIS International, said in the announcement. "Mark Cuban's innovations as owner of the Mavericks along with his entrepreneurial, boundary-pushing achievements make him a natural fit for our keynote lineup. His address will help set the stage for the week of learning ahead."

"Cuban will share his approach to the myriad challenges inherent in securing his physical, data, and information assets, as well as his perspective on the disruptive potential of AI and machine learning, data privacy and the proliferation of connected devices, and the effect of the current economic and political climate on the security community," ASIS said in its announcement.

"Whether it's the safety and security of our fans and players or the intellectual property of my varied business pursuits, security, both operational and cyber, has been essential to the success of these operations," Cuban said in a prepared statement. "I'm excited to have the opportunity to share my ideas and experience at the industry's flagship event."  asisonline.org

Update: LinkedIn Case Tests Whether Firms Can Use Your Data
A lawsuit against LinkedIn Corp. is shaping up as a test of whether it is legal to collect publicly viewable information posted by internet user as reported earlier on the Daily.

Here's more of the story:

The social network for professionals faces a lawsuit brought by hiQ Labs, a San Francisco company that scrapes and analyzes personal data on LinkedIn to predict whether individual employees are likely to leave their jobs.

For years after starting in 2012, hiQ amassed data without objections from LinkedIn, which Microsoft Corp. acquired late last year. HiQ says it excludes profiles that require a LinkedIn account to view, analyzing fewer than 175,000 profiles in a 500-million-member network.

In May, LinkedIn's legal counsel wrote to hiQ and ordered it to stop accessing the site. It also told hiQ it had tried to ban it through an IP-address block, asserted the company was violating a federal antihacking law and threatened to take it to court.

But hiQ got there first. It filed suit in June, asking a federal judge in California to declare that it was complying with the antihacking law and that LinkedIn was unlawfully attempting to stifle competition. On Thursday, a hearing is set on whether LinkedIn should be prevented from limiting hiQ's access to its site.

The dispute has deeper implications for the growing industry of data analytics and whether "legitimate business will be permitted to scrape from the public portion of websites like LinkedIn," said David Thaw, a professor of law and information sciences at the University of Pittsburgh.

These days, the online activities of billions are mined to estimate inflation, glean consumer insights, forecast stock movements, value real estate or, as in hiQ's case, predict employee behavior. Companies or researchers sometimes get explicit approval to harvest data from a website, but much of the industry operates in a legal gray zone. Part 2 tomorrow.

The case is also the latest to ponder what constitutes hacking under the 1986 Computer Fraud and Abuse Act, which prohibits unauthorized access to computer systems and carries both criminal and civil and penalties. wsj.com

NRF Weighs in on Overtime Rules
Overtime rules "out of sync with the realities of retail workplaces," says NRF spokesperson

"Retailers understand that overtime rules need to be updated occasionally but the extreme changes pushed by the Obama administration were too sharp an increase for most businesses to absorb without negative consequences for both employers and employees," NRF Senior Vice President for Government Relations David French said. "They were simply out of sync with the realities of retail workplaces across the country. NRF supports a more balanced approach that supports growth for businesses and expands career opportunities for employees." cstoredecisions.com

Chicago's Mayor "Massive Stolen Phone Black Market Must Be Stopped
Emanuel, along with 14th Ward Ald. Ed Burke, chairman of the City Council's Finance Committee, planned to introduce a measure that would require retailers of used phones to consult a database of mobile devices before completing a sale, officials said. Secondhand cellphone sellers who fail to follow the new regulations could find themselves without a license to do business. City officials also could confiscate the phones, officials said.

In 2016, 14,493 cellphones were reported lost or stolen in Chicago, officials said.

Federal officials estimate that 1 in 3 robberies involve the theft of a mobile device, and the cost to U.S. consumers is in the tens of billions of dollars, officials said.

In 2014, Burke authored a measure that required all smartphones sold in Chicago have a kill switch, which would enable users to deactivate the phones if lost or stolen. dnainfo.com

Manhattan Antiques Store Admits Selling Millions in Illegal Ivory
Owners caught with $4.5+ million worth from more than a dozen slaughtered elephants

The largest seizure of illegal elephant ivory in New York state's history." The brothers' business, Metropolitan Fine Arts & Antiques Inc., a store located on West 57th Street in Midtown, also was convicted of one felony count. wsj.com

More than 750,000 NYPD 'Broken Windows' era warrants being tossed
Warrants that are at least ten years old will be vacated

It's a major reform of the NYPD's aggressive enforcement policies over the last 25 years. Next month four of the city's district attorneys, with the support of the de Blasio administration, will move to toss out a whopping 750,000 arrest warrants for minor offenses.

"It's about time the city does something to mitigate the harm that has been perpetrated on communities of color," said New York Civil Liberties Union Executive Director Donna Lieberman.

They were issued when people did not appear in court or answer summonses for minor infractions. But with the encouragement city officials, notably City Council Speaker Melissa Mark-Viverito, the NYPD has retreated from that strategy, while still driving down crime. The second week of August, DA's in each borough will ask judges to dismiss the warrants and summonses they were issued for.  ny1.com

CargoNet: Cargo Theft Down 51% in Second Quarter
In total, $17.2 million in cargo was stolen from the United States and Canada in the second quarter of this year, down from $35.1 million last year. The average value was $202,774.

According to the report, CargoNet logged 296 incidents of cargo theft, trucking vehicle theft, fraud, and other supply chain disruptions in the second quarter of this year. Almost half of the incidents involved theft of cargo, while 58% of the incidents involved theft of a trucking vehicle such as a tractor or semi-trailer. Another 9% of reported incidents were classified as fraud- often involving identity theft, wire fraud, and sometimes cargo theft.

California remains the nation's hotspot for cargo theft with Texas in second place - but overall, incidents of hijacked loads are down, compared to the same period last year. California theft events were down 53% compared to the same period in 2016. Texas also saw a drop of cargo crime reports, which were down 51% year over year.

CargoNet's report noted that food and beverage products were the most stolen commodity, but only by a slight margin; household thefts were quite close. A bulk of the household thefts recorded by CargoNet were major appliances. Other major targets were household cleaning supplies, tools, and mixed household goods.

Warehouses were the most common target for cargo theft, but losses in this category dropped 54% compared with last year. Unsecured truck yards followed warehouses, with 22 cargo thefts in Q2 2017.

CargoNet said 110 tractors and 109 trailers were stolen with tractor thefts down 17%, and thefts of trailers down 29%. truckinginfo.com

JTS receives CargoNet's Best in Cargo Security Award for 2016
JTS (Johanson Transportation Service), a leading third-party supply chain solutions provider, has been awarded CargoNet's Best in Cargo Security Award for its prevention efforts in 2016 in the Small Broker Category (under $1 billion in gross revenue).

CargoNet, a Verisk Analytics (Nasdaq:VRSK) business, helps transportation companies, shippers and other supply chain stakeholders prevent cargo theft and improve recovery rates through secure and controlled information sharing among theft victims, their business partners and law enforcement.

Alicia Ruiz, JTS director of compliance and legal affairs, said, "Our dedicated Carrier Relations team follows strict, proven preventative measures to safeguard our customers from carrier fraud and cargo theft, which results in financial loss, damaged credibility and a disruption in the flow of goods between our customers and their own customers. We are honored that our diligence has been recognized with this award."

Ruiz accepted the award at the Supply Chain Cargo & Security Summit in Jersey City NJ recently.

JTS has a whitepaper available addressing how to prevent carrier fraud and cargo theft, which can be requested by emailing CR@johansontrans.com.

Frost & Sullivan Awards Diebold Nixdorf as Leader in the Self-Checkout Systems Market
Compelling product innovation capabilities, coupled with decades of rich industry experience, make the company a powerful player in the point-of-sale (POS) industry. Following Diebold's acquisition of Wincor Nixdorf in 2016, the combined entity continues to grow impressively in both the United States and Europe. prnewswire.com

A Wireless, Verizon's largest independent dealer, moving HQ to Raleigh, N.C.
With 1,150 stores employing 5,500 and creating 250 jobs over next five years. Do they have LP? newsobserver.com

Sears Canada shuts down Facebook comments amid flood of angry messages
Retailer also removes older public comments, switches to private messaging
After getting flooded with angry comments about its treatment of laid-off workers, and by calls for a boycott, Sears Canada is no longer allowing public posts on its Facebook site.  cbc.ca

Macy's & J.C. Penney - The Last Man Standing
DEAD MALL SERIES : Owings Mills Mall **DEMOLISHED** Video by This is Dan Bell

And so it begins - Robo-shops taking over China's retail sector

Neiman Marcus to cut 225 jobs, assess Last Call's future

New York State PD eyes 'textalyzer' to bust drivers using phones

Call for Speakers: 2018 Retail Asset Protection Conference
April 29 - May 2, 2018 in Orlando, FL

Call for Speakers Opens Today!

RILA's Retail Asset Protection Conference has been called the leading educational event the industry has to offer. Our session speakers have a lot to do with that!

Do you have what it takes to be part of a best in class program?

If you're a thought leader. If you're willing to share your best ideas, your toughest challenges, your game-changing solutions. If you see the value in advancing the retail AP industry through education. Then, we invite you to be part of the top program at the top industry conference.

Click here for more information

Quarterly Same Store Sales Results

Kerring Q2 organic sales up 24.6%, revenues up 25.4%
LVMH Q2 organic growth up 12%, revenue up 15%, first half 2017 organic growth up 12%, revenue up 15%
Smart & Final Stores Q2 comp's up 1.3%, sales up 3.9%
GNC Q2 doemstic comp. owned comp's down 0.9%, domestic franchise down 1.1%, sales down 4.8%
Buffalo Wild Wings Q2 comp. owned comp's down 1.2%, total revenue up 2%
Whole Foods Q3 comp's down 1.9%. For the 40-week period ended July 2, 2017, total sales increased 1.3%
Rent-A-Center Q2 Core U.S. comp's down 10.2%, Acceptance Now up 6.7%, Mexico comp's down 7.4%,
Rent-A-Center Q2 Core U.S. sales down 13.9%, Acceptance Now up 1.9%, Mexico sales down 9.7%

Quarterly & Half Year D&D Daily
 Exclusive Reports
Coming 2nd & 3rd Weeks of August


●  Senior LP/AP Jobs Report
●  Internet Jobs Report
●  Retail Violent Death Report
●  ORC Report
●  Robbery Report


All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality

Verisk Retail: Insights & Analytics that drive profits for retailers

Verisk Retail -- a leading source of information about risk -- provides systems and services to help retailers prevent loss, manage risk, and ensure compliance with laws and regulations.

A new age of retail analytics
The ability to easily act upon big-data has finally arrived. By coupling data-science with modern web-based platforms, easy-to-use and easy-to-understand data is literally at your fingertips. Our unique data-assets, combined with yours, provides a foundation to deliver profound insights that allows retailers to pursue their most valuable and strategic opportunities.

What you don't know can hurt you
With our team of data-scientists, massive quantities of retail-relevant data, and sophisticated machine-learning algorithms, you'll quickly discover that not all analyses are created equal. With unique data comes unique insights-and we'll help you get them-we find the most meaningful relationships between disparate data, remove the clutter, and connect the dots.

Drive profits with fully-informed decisions
High-value insights fuel the decisions that create your competitive edge. We power those insights with predictive and prescriptive data modeling that can profoundly impact profits and reduce risk.

Some specific retail-relevant applications include:

Predictive Risk and Shrink Analytics
Deliver store, associate, and item-level insights.

Advanced POS Analytics
Detect fraud, mitigate risk, and maximize profits.

Real Estate Analysis
Get location-based intelligence on crime, demographics, and customers.

Customer and Market Insights
Understand wallet-share and media-spend impact.

Video and Image Analytics
Add or augment data-sets with dynamically generated insights.

Foot-Traffic Analysis
Detect human movement patterns for enhanced store planning.

Learn more about Verisk's retail solutions at www.verisk.com/retail

Or email us at


Update: It's An Implant Party - Everything Turns Green at Midnight
Wisconsin Company Plans NFC Chip Implant Party
Expecting 80 people to get implants + 20 U.S. Companies Interested

32M is planning an inaugural chip implanting party at its office in River Falls, Wisc., on Aug. 1, using 13.56 MHz NFC microchips compliant with the ISO 14443 standard, from Swedish technology company Biohax International. The company is also using Biohax's software-development kit (SDK) to manage the data linked to each chip.

Editor's Note: In an interview last night on Fox News 32M's president indicated that over twenty U.S. companies have contacted them showing an interest in rolling it out in their companies. rfidjournal.com

Black Hat Session - Ransomware as a Service
'Tracking Desktop Ransomware Payments End to End'

2016 as a "turning point" and a year in which "ransomware became a multi-million dollar business" dominated by a few 'kingpins'. Of the ransomware payments they were able to track, authors have made at least $25m in profit so far.

Of these linchpins of ransomware strands, Locky was the most profitable ($7.8m) followed closely by Cerber ($6.9m), with Bursztein claiming that Cerber is likely to become the most profitable by the end of 2017 as "it is still very active."

When it comes to the rise of newer ransomware strands, Cerber recognized the usefulness of renting out cyber-criminal infrastructure and instead focusing on the code.

"We think that Cerber's successful use of ransomware as a service model has really highlighted that this isn't a game for tech-savvy cyber-criminals anymore, it's something that anyone can get involved in." darkreading.com

Majority of retailers adding AI tools within two years
Retailers are increasingly evaluating how to alleviate points of friction for their shoppers - a move that can lead to improved customer loyalty and satisfaction. However, 55% of retailers said that their customer service costs are rising, making it hard to achieve their goals. 

Increased human resources are the number one factor for these swelling costs, followed by higher shipping, logistics and reverse logistics expenses. However, retailers cannot afford a slip in customer service, as over 80% of customers will look to other brands for a more satisfactory experience after just one bad encounter, according to data.

As a result, 87% of retailers plan to increase their use of AI in customer service, and 44% will use a conversational commerce interface. While only 7.7% of retailers have rolled out AI as a regular part of customer service to-date, adoption is growing rapidly.

Already 34% of retailers reported they have begun experimenting with customer-facing AI trials or pilots. An overwhelming majority plan to embrace AI in the next 24 months, as they seek AI-powered solutions to improve customer service and engagement, the study said.  chainstoreage.com

Business Email Compromise & Social Engineering
How Attackers Use Machine Learning to Predict BEC Success

These scams have targeted more than 400 organizations and caused more than $3 billion in losses, said security response lead Vijay Thaware during the presentation. Attackers exploit three "defects" in human psychology: fear, curiosity, and insecurity.

"Machine learning can help the attacker to bypass signature-based detection systems," he explained. "It can be used to predict various outcomes of new data based on patterns of old data." These models can also defeat other machines and anti-spam telemetry, he added.

Singh said this project involved supervised machine learning. In his demonstration, he showed how emails sent to BEC targets were marked as a "success" if the attack worked and "failure" if it didn't. The demo included targets' personal information like age, sex, number of LinkedIn connections, and number of followers and posts on Twitter.

All of this personal information was fueled into the training model, which could make predictions about whether an attack would be successful. If the attack worked, its information would be fed back into the model and improve the accuracy for future attacks.

"We feed data back into the model so the machine can learn what kind of profile is not attackable," said Singh.

He emphasized the importance of timing during a BEC attack; threat actors can use targets' schedules to plan their attacks on organizations. When they know who is doing something at a specific time, they can better plan when he would send an email and what he might say.

Singh demonstrated this idea, for example, an executive traveling to an event, and showed how the Twitter timeline, keynote plan, and travel plan could be used to indicate when he might be in transit or working.  darkreading.com

10 Critical Steps to Create a Culture of Cybersecurity
Although eliminating all cyber incidents is impossible, a "unified governance" approach that combines security with data management and information governance (IG) can help create a business culture that promotes a strong defense. Here are 10 steps you can follow to create a culture of cybersecurity.

1. Bring everyone to the table. Senior executive engagement is essential. Include your information technology, information security, legal, knowledge management, compliance, privacy, finance, communications, and human resources teams.

2. Avoid contributing to your own victimization. Invest in the required technology, training, and business processes to avoid greater long-term costs related to incident response, remediation, fines, lawsuits, and losses to reputation, business, and enterprise value.

3. Eschew a compliance-only mentality. Compliance is essential but insufficient to mitigate cyber-risk and improve incident response. Cybersecurity compliance is really about preventing victimization, not internal wrongdoing.

4. Employ Information Governance best practices. You cannot protect the unknown. To protect data - and successfully manage a breach - you must identify your data, its location, its value, users with access, and applicable legal obligations.

IG best practices have been codified in the latest Information Governance Process Maturity Model (IGPMM), developed by the Compliance, Governance and Oversight Counsel (CGOC), and the Information Governance Reference Model (IGRM) Guide. IG is a journey of continual maturation, not an all-or-nothing proposition.

5. Utilize information resources. Plenty of resources exist for learning more about cybersecurity and improving your risk profile. You can participate in cyber outreach and information sharing programs sponsored by the FBI, U.S. Secret Service, Department of Homeland Security, and state and local governments, and you can join industry groups, including ISACs and ISAOs

6. Counter the insider threat. Too many companies create perfunctory insider threat programs that employees sleep through or easily circumvent. Insider threats - whether intentional (for example, employees stealing sensitive information or damaging systems) or not (employees clicking on bad links or attachments)- should be a top concern for executives and an essential part of employee training.

7. Manage the third-party threat. Your company is now part of a global chain of technologically interdependent computer users. Sensitive data is constantly on the move, and any computer can be used to exploit others to which it connects. Your contracts therefore must include all rights and obligations related to handling and securing sensitive information, as well as cooperating in cyber incident response.
8. Control your endpoints. You can protect your sensitive data only if you control the devices that access it. You must be able to manage all devices that connect to your network or access sensitive data.

9. Adopt the latest security best practices. Cybersecurity best practices (such as multifactor authentication, encryption, and network segmentation) and tools (such as antivirus, anti-spam, anti-phishing, data loss prevention, intrusion detection/prevention software) are essential.

10. Never assume that cybersecurity incidents are over. Assuming that a cyber incident is isolated or "over" once remediation has begun is dangerous. What was the initial attack vector? What was compromised? Have all vulnerabilities been locked down? Are the attackers still in the network? Who attacked you and why? What other attacks may have been or might be launched? How does the incident fit into your cybersecurity history and profile? Forensic investigations must be thorough, objective, and conducted under legal privilege. The investigation of external attacks should include external incident responders. Poor investigations result in greater technical, reputational, and legal harm when the next incident occurs. darkreading.com



'Live in NYC 2017' Top 5


NYPD Commissioner
James O'Neill addresses
the Retail Loss Prevention community

Originally Published 2-9-17

At the D&D Daily's "Live in NYC" dinner event on Jan. 16, 2017, keynote speaker NYPD Commissioner "Jimmy" O'Neill, took time for pictures with attending LP teams and vendors, then addressed the crowd in a speech focusing on current issues facing the retail community.

O'Neill was appointed the 43rd police commissioner of the City of New York by Mayor Bill de Blasio in September 2016. He had served previously as chief of department, the NYPD's highest uniformed rank. Widely experienced in both the patrol and the investigative sides of the department, Commissioner O'Neill is a hands-on police practitioner and a dedicated police reformer.

Having the opportunity to hear from the nation's top cop was a valuable experience for everyone in attendance, and the D&D Daily thanks him for taking the time to join us.

Solution Providers: Have a video or commercial you want to publish? Contact us 


Online Criminal's Profile
A deeper look into what makes online criminals tick

Contemporary research into online loss prevention is rooted in sophisticated technology and requires the talents of a specialist skilled in researching and implementing effective solutions. Forter Inc., a leader in providing automated online security solutions, has leveraged its experience to develop a set of six archetypical "personas" that represent the particular style of an online thief. The company recently published an e-book describing each persona as a tool to help online retailers maintain vigilance.

Understanding their nature and how to work with them will help online merchants to guard against each type of fraudster - and avoid confusing them with good customers who happen to share certain 'risky' characteristics."

The Teen Fraudster, the Unfriendly Local, the Factory Fraudster, the Omnichannel Fraudster, the Sweet-talking Fraudster, and the Super Fraudster.

Ranking at the top of the fraudster totem pole, the Super Fraudster is the most professional and elusive. But catching him might just bring down a network of his less practiced peers, making the payoff especially beneficial.

Forter's research and that of its professional peers has no doubt struck fear in the hearts of many a fraudster. Recent work in the ever-changing field of loss prevention has certainly made catching (or at least thwarting) the thief a more productive endeavor.

But even the experts know that all the research in the world still represents an aim at a moving target. Will this cycle ever hit a natural point of termination? Will the fraudsters' technological finesse ever "hit the wall" beyond which it can progress no further? At this point, only time will tell. stores.org

Survey: Consumers Concerned about Card Security Even as Fraud Rate Falls
Efforts by financial institutions to secure card payments and prevent fraud appear to be paying off, according to a recent survey commissioned by Transaction Network Services. Forty-six percent of Americans believed their payment data has been put at risk by a data breach, down from 60 percent in 2015.

Meanwhile, 23 percent of Americans said they saw fraudulent use of their debit or credit card in the previous two years, down from 32 percent in 2015. The rate reporting fraudulent card use in the previous five years fell nearly 10 points from 2015 to 2017 to 29 percent. Figures from 2015 may have been skewed by recent memory of large high-profile retail data breaches, including those at Target and Home Depot.

According to the survey, 66 percent of U.S. consumers believe that the retailer is responsible for protecting card data at the point of sale. Retail breaches have left a lingering distrust of point-of-sale payment security, with just 49 percent of consumers saying their data is more secure when buying in-store than over the phone or online. bankingjournal.aba.com 

LPNN 'Special Series' Schedule
Monday Oct. 2nd - Oct. 6th    ORC Week - The Top ORC Episodes

Atlanta, GA: Man threatened Rite Aid Pharmacist, stole prescription cough syrup
Police are looking for a man who casually walked into a Rite Aid before threatening a pharmacy technician, jumping over the counter and stealing bottles of promethazine. Detectives said the man walked into the store around noon on July 16, waited for a pharmacy employee to finish serving a customer, then threatened to hurt her if she made a sound. Within seconds, he cleared the shelves of nearly a dozen bottles of the prescription cough syrup before tossing them into his backpack. They believe he may be behind a similar robbery at another Rite Aid along Memorial Drive four days later. wsbtv.com

Erie, PA: Police seeking 2 suspect in $4,200 Walmart Theft
Police need your help identifying two men who they believe stole a large amount of merchandise from a local retail location. Images taken from the Millcreek Walmart security camera show two men wanted by police in the theft of $4,200 worth of merchandise. yourerie.com

Milford, DE: 2nd theft scheme takes place at Walmart in less than a week; pair arrested
A man and woman were arrested at the Walmart in Milford after they allegedly tried to return store merchandise with old receipts they found in the parking lot. The investigation revealed a man and woman were spotted on store surveillance picking up discarded sales receipts in the parking lot and then entering the store with an empty cart. The pair then selected items that matched the receipts and attempted to return them in exchange for a refund. The pair left the store, but not before the man made threats of bodily harm to a member of Walmart staff. delaware1059.com

Dunfermline, Scotland: Amazon workers caught on camera stealing $14,000 of merchandise
A former Team Leader at Amazon's giant warehouse complex in Dunfermline has been jailed over a scam which saw the theft of goods worth $14,000 from the site. Ruslan Artiomov came up with the scheme after his friend Maciej Golabek told him he was facing financial difficulties. The pair stole electrical and computer goods with the intention of splitting the proceeds. Their haul included 57 TV smart boxes, 23 Garmin Forerunner sports watches, computer hard drives and a Microsoft Surface Book laptop computer. However, when the items started going missing, the company installed CCTV cameras and caught them in the act on video. thescottishsun.co.uk

Newton, PA: Suspect arrested in $1,000 Sunglass theft

Burnet County, TX: David Jarrod Cornelius, 24, of Granite Shoals was arrested July 19 by BCSO on a SRA-Organized Retail Theft; was released the same day after posting bond

Save the Date! CLEAR's 8th Annual Training Conference Coming Oct. 16 - 19

Please join us for the 8th Annual Coalition of Law Enforcement and Retail Conference (CLEAR) in San Antonio, on October 16-19, 2017. It is a great opportunity to get quality training and network with other Loss Prevention and Law Enforcement professionals. We have developed an agenda that will provide the latest trends in ORC. These are the proposed topics for this year's conference:

• Prosecuting ORC Cases
Leadership in Pro-active Partnerships
Gift Card Fraud
E-Bay Investigations
Active Shooter
ORC Trends Panel
Violent Crime Presentation

And much more!
For more information, & to register,
click here

Submit your ORC Association News

Visit the ORC Resource Center


Retail Deaths

Chicago, IL: Walmart shoplifter dies in Police custody, drugs involved
A suspected thief arrested at a Walmart in Chicago's Hermosa neighborhood died Tuesday while in police custody. Officers responded around 4:30 p.m. to a report of battery in progress at a Walmart on West North Avenue. Two people were allegedly trying return stolen merchandise at the store. Security officers caught and held the suspects until police arrived. When they got there, police said the handcuffed male suspect appeared to be experiencing a health issue. The officers called for EMS and he was taken into custody. The man was transported to the hospital, where he died. The suspect was identified as Donnell J. Burns, 23, Investigators later learned he had taken narcotics. abc7chicago.com

Warrenton, VA: Body of a CVS Pharmacy Manager found outside store, near dumpster
Authorities in Warrenton, Va., said they found the body of a CVS Pharmacy store manager outside a dumpster. The Warrenton Police Department said it was called early Thursday to the CVS Pharmacy in the 500 block of Blackwell Road for a report of a person who had died. When they arrived, officers found the body on the side of the building near a dumpster. Police said there is no threat to the public. The man was later identified as Rex Mack Olsen, 64, of Reva, Va. The cause of death, police said, is pending an autopsy. washingtonpost.com

Update: La Mesa, CA: 3 Arrested for Murder outside Burlington Coat Factory
Three suspects were behind bars Wednesday in connection with a robbery that escalated into a fatal shooting outside a Burlington Coat Factory store in La Mesa. Derrick Eli Henderson, 30, Tiesha Miller-Johnson, 32, and Kathryn Luwana Williams, 24, were taken into custody Tuesday in connection with the slaying last week of 30-year-old Travis Lewis in the store's parking lot on El Cajon Boulevard. Henderson was captured following a foot chase and non-injury officer- involved shooting, La Mesa police Lt. Chad Bell said. Lewis was gunned down about 6:45 p.m. Thursday during a confrontation with a man and woman outside the clothing and home-furnishings store near Interstate 8 and Baltimore Drive. He died at the scene. patch.com

Robberies & Thefts

Gwinnett County, GA: Police looking for knife-wielding CVS robber; multiple stores
You may notice increased patrols at several Gwinnett County CVS Pharmacies. That's because three of them have been robbed by a man wielding a knife. The most recent robbery occurred in Lilburn, according to police. In each robbery, he has used a knife, and has not covered his face in the last two, according to investigators. CVS issued a statement saying their employees and customers' safety is a top priority, and they are working with law enforcement. fox5atlanta.com

Columbus police searching for Female serial-Armed Robbery suspect
Police are searching for a female serial robber that hit three stores on the east side of Columbus. According to Police, at about 6:38pm, Tuesday, a woman entered the CVS on Gender Road displayed a gun and robbed the business. Police said the same female entered the Kroger on Refugee Road, around 3:24pm, Wednesday, displayed a gun but ran from the store before obtaining any money. And just 15 minutes later, at 3:39pm, the woman entered the Walgreens on Brice Road, again showed a gun and robbed the business of an undisclosed amount of money. nbc4i.com

Costa Mesa, CA: Suspect linked to over 20 Armed Robberies; McDonald's, Chipotle, Subway, Del Taco, El Pollo Loco and Jack in the Box
 A suspect linked to a possible string of Armed Robberies at Orange County businesses over the past few weeks struck again Tuesday afternoon, this time at a McDonald's in Costa Mesa. Authorities say at least 23 armed holdups in Orange County since July 10 have being linked to the same suspect. The robberies have occurred in Huntington Beach, Fountain Valley, Santa Ana, Westminster, Garden Grove, Orange and Los Alamitos. cbslocal.com

Tampa Bay, FL: Gun Theft is Running Rampant in Florida; most stolen from Individuals, not Stores
New evidence suggests that gun theft is running rampant in Florida. Gun pirates in Tampa Bay are becoming more brazen, from the common smash and grab to a pick up truck barreling right through the front door. But new numbers prove that while gun store break-ins capture the headlines, it's actually gun thefts from "individuals" that are putting more guns out on the streets. It estimates 80,000 guns were stolen from individual gun owners between 2012 and 2015. That equals 55 stolen guns a day in the sunshine state. or one every 26 minutes. abcactionnews.com

Cartier Diamond Ring worth nearly $1 Million just reported lost by British Museum; procedure to wait 5 years prior to be written off

Oklahoma City, OK: Police Search For Shoplifters Who Pulled Gun On Security At Macy's in Penn Square Mall

Chattanooga, TN: JC Penney Employee busted for $2,500 cash theft

(Update) Warren County, OH: Dayton man sentenced to 15 years for multiple Verizon store Robberies

Dundee, MI: Teen charged with embezzling $6,800 from Kroger

Kay Jewelers in the Arrowhead Towne Center, Glendale, AZ reported a Grab & Run on 7/26, item valued at $3,299

Kay Jewelers in the Winter Garden Village, Winter Garden, FL reported a Grab & Run on 7/26, item valued at $2,699


Mahwah, NJ: Three Arrested in ID Theft/ Fraud Ring following traffic stop
Officer David Vega saw a vehicle driving erratically on Interstate 287 at about 5:30 p.m. Tuesday. The driver stopped at Bolla Market and police searched the vehicle. Police found identity theft, check fraud and credit card fraud materials in the vehicle, including checks with companies names and account numbers on them, about 170 blank checks and $1,180. Police determined the men were staying at the Courtyard Marriott. Police went to speak with another suspect at the hotel, who consented to his room being searched. Police found electronic devices and a printer used to manufacture fraudulent checks and $4,800. patch.com

Charleston, SC: U.S. Customs agents seize $120K in counterfeit toys at Charleston port
The toys were headed for a North Carolina-based importer, according to Department of Homeland Security. After agents contacted the rights holders, it was determined that of the 284 cartons of toys in the shipment, 27 cartons containing 34,690 individual items were counterfeit. live5news.com



Skimming Theft Update

Fraud Alert: Credit Card "Skimmers" Found at 4 Palm Coast Stations in Florida
In the span of 48 hours authorities have discovered credit card "skimmers" at four separate Palm Coast gas stations. The problem has been intensifying recently as skimmers have become easier and smaller to produce-and as gas stations have until October to update pumps with card readers that accommodate chip technology, which is harder to defraud.

No suspects have been found, and as of Thursday afternoon, "we do not yet have surveillance video from any of the stores," a sheriff's spokesperson said. "They are working on trying to get some." flaglerlive.com

Debit card skimming becomes more advanced, common
Over the past several years, the percentage of debit cards that have been compromised has increased dramatically, according to FICO, the company that created the credit-scoring model most used by banks to determine borrowers' creditworthiness.

There was a 26 percent jump from 2015 to 2016 in the number of locations or businesses where debit cards were compromised, FICO's Card Alert Service reported. And those breaches meant that hundreds of thousands of consumers needed new cards. southbendtribube.com

Gas Pump Skimmer Sends Card Data Via Text
Skimming devices that crooks install inside fuel station gas pumps frequently rely on an embedded Bluetooth component allowing thieves to collect stolen credit card data from the pumps wirelessly with any mobile device. The downside of this approach is that Bluetooth-based skimmers can be detected by anyone else with a mobile device. Now, investigators in the New York say they are starting to see pump skimmers that use cannibalized cell phone components to send stolen card data via text message.

Skimmers that transmit stolen card data wirelessly via GSM text messages and other mobile-based communications methods are not new; they have been present - if not prevalent - in ATM skimming devices for ages.

But this is the first instance KrebsOnSecurity is aware of in which such SMS skimmers have been found inside gas pumps. kresbonsecurity.com

Florida grapples with increase in card skimmers

Jasper, IN: Skimming Device Found at Citgo Station

Point Pleasant Borough, NJ: Skimming device found on ATM along Jersey Shore

Update: Investigation continues after  skimmer found at South Texas gas station

Smith County, TX: Man extradited after arrest in credit card skimming investigation

Queens, NY: Flushing man found with 322 forged credit cards & skimming device arrested

Tuscumbia, AL: Skimming device found at gas station

San Fernando, CA: 3 foreigners collared for skimming cash from ATMs

Glen Falls, NY: Police seek two suspected of placing skimmer on Glens Falls bank ATM



Chipotle Restaurant - Huntington Beach, CA - Armed Robbery
CVS - Columbus, OH - Armed Robbery
Dollar General - Anderson, SC - Armed Robbery
Dollar General - Rapides Parish, LA - Armed Robbery
Jack in the Box - Santa Ana, CA - Armed Robbery
Jimmy John's - Springfield, IL - Armed Robbery
Kroger - Columbus, OH - Armed Robbery
McDonalds - Costa Mesa, CA - Armed Robbery
Pizza Hut - Santa Ana , CA - Armed Robbery
Rita Aid - Atlanta, GA - Robbery
Subway - Orange, CA - Armed Robbery
Verizon - Richmond, VA - Robbery
Walgreens - Columbus, OH - Armed Robbery
7-Eleven - Sparks, NV - Armed Robbery


Daily Totals:
14 robberies
0 burglaries
0 shootings
0 killed



None to report.

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Top 10 Your Career Articles

4: How Can You Tell Someone Has True Leadership Skills? Look for This 1 Rare Sign  There are so many different leadership skills that one needs to have to be an effective leader, but there's one that is absolutely essential. Without it, building a foundation of trust is going to be difficult. Radical transparency

3: 7 Things Great Bosses Tell Their Employees Every Day  Leaders have this incredible power to get their team super motivated, but what exactly are they telling their team to get them pumped up and happy to work? Here's what they tell their team every day! What can I do?

The difference between success and failure is in the planning and the execution. Taking something from a thought or idea to a reality can be a long and painful process lined with failures and detractors. But a great idea is only as good as the plan you have to bring it to life and the execution everyone delivers to give it a life. Because without the two the great idea never existed. As one "C" level executive once told me- He never saw a bad great idea as it was always the failed plan to roll it out and the poor execution that killed it.

Just a Thought,
Gus Downing

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