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  July 28, 2015


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Protection 1 Celebrates Third Annual Day of Community Service

Protection 1 Team Members Volunteered at Local Organizations
across the Country for "All for 1 Day"

Volunteers from Protection 1's call center in Wichita, Kansas, at the local Ronald McDonald House.

Chicago, IL - Protection 1, the largest full-service business and home security company in the U.S., today announced that it has just completed its third annual "All for 1 Day" where its employees volunteered their time for local causes that will benefit the communities where they live and work. During this year's event, team members from 70 branches across the country donated more than 1,000 hours in support of a wide range of projects benefiting more than 30 organizations and communities. The projects ranged from serving meals at rescue missions, senior centers and local Ronald McDonald's houses to blood, food and clothing drives and community clean-up projects.

"For the past three years, our employees have enthusiastically participated in "All for 1 Day" spending their time giving back to the communities where they live," said Timothy J. Whall, Chairman and CEO of Protection 1. "This year we saw quite a bit of activity supporting children's causes. Efforts such as "All for 1 Day" personify our core company values and priorities and we firmly believe that not only do we make a difference in providing safety and security measures to our customers, but we make our communities a better place to live."

Protection 1's "All for 1 Day" gives its employees the latitude to choose projects that will make the greatest impact in their areas. Team members from Dallas, Texas took the day to paint rooms at Camp Summit, a premier camp that provides a barrier-free environment for adults and children with disabilities. Team members in Birmingham spent the day cleaning up Jessie's Place, a women and children's shelter in that city. In Los Angeles, a food, clothing and essentials drive was held in support of Children of the Night while the Topeka/Lawrence, KS branches held a car wash to raise money for Helping Hands, another not-for-profit that supports families with disabled children.

"All for 1 Day" also gives Protection 1 associates a vehicle to work together outside of their office environments and is a great avenue for fostering team building and an enormous sense of pride.

(Left) Protection 1 volunteers from the Wichita call center at the Kansas Humane Society. (Right) Dallas team members at Camp Summit, a camp for adults and children with disabilities.

(Left) Protection 1 volunteers painting rooms at Camp Summit. (Right) Protection 1 volunteers at a food, clothing and essentials drive in support of Children of the Night in Los Angeles.  



Big Lots Background Checks Breach FCRA, Class Action Says
A job applicant hit Big Lots Stores Inc. with a proposed class action in Illinois court on Friday, accusing the retailer of violating the Fair Credit Reporting Act by running background checks on current and prospective employees without their knowledge or consent. In a complaint filed in Cook County Circuit Court, plaintiff Shaundrenika Robrinzine alleges that Big Lots doesn't issue the FCRA-required "standalone" disclosure for third-party consumer reports on job-seekers and only requests authorization for such background checks after the fact.

According to the suit, Robrizine applied for an overnight stocker position at a Homewood, Illinois, Big Lots store in March 2014. While her application made a passing reference to "background checks," it didn't clear the company to obtain a consumer report from a third-party reporting agency, Robrizine said. Nevertheless, Big Lots procured a consumer report on Robrizine from Sterling Infosystems Inc. later that month and didn't provide her with a disclosure and authorization form until more than two weeks later, on April 1, 2014, according to the complaint.

Robrizine wants to represent a class consisting of Big Lots job applicants and employees who had background checks run on them in the past two years without the required disclosure, along with a separate class for those who didn't give written authorization during that period. The complaint doesn't estimate the size of the two classes, saying only that they likely include many of the company's thousands of workers.  law360.com

Store Closings: The Hot Trend - Up 58% - But Outlets Are Booming - The Only Question Is Can You Build Them Fast Enough  Retailers have acted quickly and closed thousands of stores this year as they adjust to a changing consumer. The number of store closings revealed in the first quarter of 2015 increased by 58 percent over the same period last year according to a report by ICSC Research. Of the 3,558 store closings, 46 percent are apparel companies. While many of these closures come from retailers that have gone completely out of business, others come from relatively healthy chains that are adjusting their store base to meet the needs of a new consumer.

In many cases, investors are now seeing store closures as a sign that retailers are rightsizing operations and not a sign that the chains are in full retreat. Blame the great store shrivel on the rise of e-commerce and outlets.

While e-commerce only represents 7 percent of all sales, it has forced retailers to change their ways. They don't have to have huge stores stuffed with inventory anymore.

"Retailers have become e-tailers, it's having the natural effect of migrating out to a blend of retail and online. What that means is they need fewer brick-and-mortar stores."

Full-price retail maybe shrinking, but that isn't the case for off-price retail. According to Value Retail News, there are 48 outlet mall projects in the pipeline for 2015-2017 adding 18 million square feet of gross leasable area. VRN found that sales increased 11.4 percent at the outlet malls from 2012 to 2013. Sales growth is why retailers are choosing to shrink the full-price stores and expand the off-price stores. Outlets are a destination. It's a lower price points more value sensitive customer and at times a less fashion sensitive."

Colliers' Nelson, however, did sound a note of caution about the continued expansion on the outlet store side. "I wonder how long-lived they will be," he said. "If they start putting outlets in every town, will we see too many? Penetration is getting high and there will be a saturation point. But that's tomorrow's problem, today's problem is getting the outlets built fast enough. Editor's Note: Seems like every retailer is going after off-price, smaller formats, and outlets. From J Crew to Wal-Mart the retail world is shrinking. wwd.com

Insurers of Wayne-based Toys 'R' Us said to cut policies after losses mount & Q4 is approaching  Insurance companies are cutting back on their coverage of Toys "R" Us Inc. suppliers, bringing another headache to a retailer that has suffered more than two years of losses, people familiar with the matter said. Coface SA and Euler Hermes Group, which sell credit insurance to vendors, are removing Toys "R" Us from some policies and declining to renew coverage in other cases. The carriers may still negotiate with some vendors to keep providing some protection, one of the people said.

Losing coverage could raise concerns for toy suppliers as they weigh the risks of shipping to the retail chain, which scrapped plans for an initial public offering in 2013. Credit insurance protects suppliers in case a retailer fails to pay them for merchandise, as in the event of a bankruptcy.

Toys "R" Us also has been seeking additional restructuring advisers, who would look for ways to cut costs and explore the company's next steps, said one of the people.

Retailers can recover from the setback, though. That was the case with J.C. Penney Co., which saw its vendor insurance restored after conditions improved. Sears Holdings Corp. suppliers also had coverage cut or reduced last year by at least three insurance firms, people familiar with the matter said at the time. northjersey.com

LinkedIn, Notorious for Sending Too Many Emails, Cuts Back
The site is notorious for its aggressive email blasts - Are you absolutely, positively sure you don't want to connect with Kathy? - and is often the target of public gripes from overwhelmed users. On Monday, LinkedIn decided that less is more. In a blog post, the site acknowledged its history of overzealous email habits and said it was taking steps to reduce the amount that users would receive. Among the examples, users who receive too many requests to connect will now get just one weekly digest, and users who subscribe to several of the site's groups will get updates in a streamlined format. For every 10 emails we used to send, we've removed 4 of them.  nytimes.com

Large increases in minimum wage could have severe long-term effects - Destination Unknown  If a $15-an-hour federal minimum wage were implemented in America, as campaigners want, it would apply to two-fifths of workers. Historically, economists have worried that high minimum wages boost the pay of those in work but at the expense of jobs. To avoid making a loss, retailers might have to raise prices, putting off customers and reducing the need for staff. The debate is now largely between those arguing that there are small negative effects and those who say there are none at all.  cfoonline.com

Best Buy Tapped by President Obama & HUD Secretary in new ConnectHome initiative  Best Buy will conduct 20-30 Geek Squad Academy tech education programs in cities and reservations nationwide with specific outreach to teens in public housing communities. Digital literacy training also will be provided to families and teens in select HUD communities, along with free ongoing afterschool tech education programs for teens participating in ConnectHome at Best Buy Teen Tech Centers in Atlanta, Denver, Los Angeles, New York City, San Antonio and Washington, D.C.  chainstoreage.com

Effective Security Officer's Training Manual (The), 3rd Ed - Authored by former retail LP executive Ralph Brislin, CPP  The Effective Security Officer's Training Manual, Third Edition teaches today's security officers the most important aspects of performing the job of a security officer professionally and effectively. Training is the most important element in becoming a professional security officer, but it is also often overlooked or underutilized.  asisonline.org

US woman sent to jail and ordered to pay MAC Cosmetics $1 Million for selling counterfeit products  A federal judge has sentenced a 45-year-old woman from Florida, US, to 18 months in prison for selling counterfeit MAC cosmetics (Estée Lauder) to consumers and wholesalers. Tina Oleszczuk ordered fake MAC products in bulk from China, then sold them from her home via her website Cozmetic Delights LLC and eBay for almost two years, raking in over US$1 million. Oleszczuk has been ordered to pay a total of $961,744.75 to MAC. globalcosmeticsnews.com

We at the D&D Daily extend our Best Wishes and Get Well Soon to Mark Neapolitan (Director of Loss Prevention, Signet Jewelers). Mark has been a key contributor regarding cases in the Jewelry industry as well as his work the Jewelers Security Alliance. We wish Mark a very speedy recovery.

OSHA Clarifies Employers' Responsibility to Maintain Accurate Injury and Illness Logs

Macy's beauty chain Bluemercury to open 16 new stores this year

Supervalu's Save-A-Lot is their 'significant' growth vehicle - May spin off

Whole Foods Hit With Suit For Overcharging NY Customers for Prepackaged Products

A&P Gets Nod To Close 25 Money-Losing Stores From NY Bankruptcy Judge

Quarterly Same Store Sales Results
LVMH Moet Hennessy Louis Vuitton Q2 comp's not available with revenues up 23.2%
Rent A Center Q2 consolidated comp's up 7.5% with total revenue up 6.1%
Luxottica retail division comp's not available with sales up 5% on constant exchange-rate basis
Supervalu Q1 comp's not available with net sales up 3%


Retail Fraud - New York - Sept. 24th

"How to Get Ahead in Loss Prevention"

Expert strategies for advancing your LP career, at
Retail Fraud - New York

The Retail Loss Prevention role is more demanding, multi-faceted - and significant - than ever before.

Christopher McDonald, Senior Vice President Loss Prevention at Compass Group North America and Gary Moncur, Director - Loss Prevention at Compass Group North America will host a joint presentation for our delegates at Retail Fraud - New York.

In this engaging and enlightening session, Chris and Gary will tell their story and share interesting facts and pertinent strategies to help you move your career forward.

Join Chris and Gary at Retail Fraud - New York! Retailers, to obtain your VIP Access All Areas Delegate Passes, free of charge, simply register online.

Register for Retail Fraud - New York here

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



eBay Investigators Work With Law Enforcement Leads to Arrests

Several people have been charged in a sweeping credit card fraud investigation involving several Houston and Harris County restaurants. Detectives with the Harris County Sheriff's Office, US Postal Inspectors and fraud investigators with several banks worked in concert on this investigation.

Investigators said at least 193 people had their credit cards "skimmed" and then "cloned". Investigators said "skimming" happens when someone secretly uses a portable device to record a card number, then uses the information to create a "clone" of the card.

One of those charged in this case is Chelsea Loren Watts, 24, who detectives said "skimmed" several customer's credit cards when she worked as a waitress at Houston's restaurant on Kirby. The general manager for the restaurant declined to comment on the charges against Watts, only saying she was no longer an employee.

Read more here

For further information on PROACT, email inquiries to PROACT@eBay.com. 

eBay Direct - Click Here  -  (notify - info - questions)


Retailers Want $7B Interchange Fee Deal Nixed On Misconduct & Plaintiff Attorney Fraud - Set Up Shell Legal Firms Invoicing $5M for Services Rendered Wal-Mart Stores Inc., Amazon.com Inc. and other retail giants will ask a judge Tuesday to overturn the $7.25 billion antitrust settlement Visa Inc. and MasterCard Inc. reached over their interchange fees in light of the revelation that a former MasterCard lawyer and a plaintiffs' attorney shared confidential information in the multidistrict litigation. The exchange of information between a plaintiffs' attorney who they say played a significant role in negotiating the settlement and a former MasterCard attorney who has since been indicted for fraud tainted the deal, the person said.

The issue arose after former Willkie Farr & Gallagher LLP partner Keila Ravelo was arrested in December along with her husband, Melvin Feliz, and charged with defrauding Willkie and Hunton & Williams LLP, where she had also worked. Prosecutors say that from 2008 to mid-2014, Ravelo and Feliz set up fake litigation support service companies to bill the firms for work that was never done, charging them more than $5 million and using the money to buy jewelry and pay personal expenses. law360.com

Survey: 42% not ready for & 58% not concerned about - EMV Transition Deadline - What's Your Real Fraud Numbers???  The survey found that 58% of respondents, who represent a cross-section of affected industries, are actively preparing for the EMV technology transition. But 42% have either taken no steps or are unaware of any progress being made. (By October 1, 2015, the majority of U.S. businesses must transition to EMV-capable technologies or become newly liable for any costs incurred from fraud using old magnetic strip technologies.)

More than half (55%) of respondents think the October 1 liability shift deadline should be delayed. Both lack of time and access to technical deployment expertise were cited as the biggest obstacles to meeting the deadline. Majority of respondents indicated little concern for the magnitude of risk associated with missing the liability shift deadline, with 58% stating it will have limited or no impact on their company's bottom line. Editor's Note: It may be time to find the real fraud rates from your third party provider. chainstoreage.com

Even After Chip-and-Signature Roll-Out Magnetic Strips Will Still Be Easy To Read
Randstad's Mitchell notes that magnetic stripes will endure in a widespread fashion until gas stations are forced to convert to EMV card readers in October 2017. Despite the fact that 28% of businesses surveyed by Randstad believe that chip-and-signature is more secure than chip-and-PIN, Mitchell says that magnetic stripe data will still be easy to read -- and that businesses that learn this the hard way will pass the cost of their mistakes on to consumers.

But it isn't just retailers pushing this insecure chip-and-signature stopgap measure, it costs four times as much to issue an EMV card as it does to produce cards with only magnetic stripes. banks feel that requiring consumer to remember a PIN might make them less likely to use their card or complete a transaction, because they won't be able to remember the number -- ignoring the fact that this nation assigns pass codes to everything from bank accounts to bike locks.

Mitchell thinks it will take consumer uproar or legislative action to get chip-and-PIN readers and cards to the U.S. public any sooner. mainstreet.com

In-store experience evolves with customer expectations - The Secret Sauce 
The secret sauce is to leverage new technologies to identify customers and their histories in-store, in a way that doesn't feel invasive. There is a lot of utility in the online experience, and retailers will try to make the brick-and-mortar experience as connective as online. Editor's Note: Great article about evolution and how the store is becoming as much of an online experience as the web is itself. chainstoreage.com

Accuvant researchers to release open source RFID access tool - 80% of buildings are vulnerable  Security researchers have long known about the vulnerabilities of the RFID readers that many buildings use instead of door locks, but facilities managers have been slow to upgrade to more secure systems. To draw attention to the problem, at next week's Black Hat conference, Accuvant researchers will be releasing an open source piece of hardware that can be used to circumvent these readers.  When these readers first started being used about 20 years ago, no security was built in. Today, as many as 80 percent of buildings are vulnerable. csoonline.com

Brinks safe can be hacked with just a USB stick
In the old days, thieves used explosives to get into a safe. But these days for one kind of Brinks safe, all it takes is a USB stick with 100 lines of code. Some of Bishop Fox's customers use Brinks' CompuSafe Galileo, a modernized safe that makes cash management easier for businesses. What the seasoned security investigators found shocked them. They uncovered a slew of vulnerabilities and design flaws that, in some cases, may be hard for Brinks to fix.

As of a couple of years ago, more than 14,000 CompuSafe Galileos were deployed across the U.S. All are still vulnerable to their attack, the researchers said. They bought a Galileo CompuSafe on eBay. The most egregious problem they found is a fully functional USB port on the side of the safe. That allowed them to plug in a keyboard and a mouse, which worked.

"Nothing good comes from that," Salazar said. It was a sign of more bad things to come. "Every step of the way, we were like, 'This can't be possible'," Petro said. The CompuSafe has a nine-inch touchscreen that runs an application that is used for entering authentication credentials. They found a way to escape that application -- known as a kiosk-bypass attack -- through a help menu, gaining access to the backend Windows XP embedded operating system.  At that point, it was game over for the safe. They hope the disclosure will prompt fixes. "We're going public to try to raise the awareness and hopefully get it fixed," Salazar said.  csoonline.com

Avery Dennison running RFID pilot to trace fresh food throughout supply chain
It's now looking for retailers and food manufacturers that want to work in collaboration with the firm to further tailor the technology to the food industry's needs.  foodproductiondaily.com

The future of retail: 10 trends of tomorrow



Milestone VMS Now Available on NDVision Analog-to-IP Conversion Units, Says USS

RANCHO CUCAMONGA, Calif., - NDVision, the analog-to-IP solution from USS that's generating enormous interest in the world of retail LP, now fully supports Milestone video management system (VMS).

"This gives companies an added freedom of choice when looking for a solution to migrate their analog camera systems to digital," said Gerald Becker, USS' vice president for physical security. "Thanks to NDVision's open architecture, companies can extend the lives of their analog infrastructure while at the same time choosing among the best VMS platforms available. We are very happy that Milestone is now one of the VMS's supported."

According to Becker, NDVision is the only one-box solution for analog-to-digital migration in the market today. It does the job of encoders, switches and video recorder all in one unit. In addition to Milestone, NDVision also supports Genetec and other VMS platforms.

More information can be obtained at NDVision's minisite.






Kroger's LP - Adding Value to a Retailer
Karl Langhorst, Director of LP for Kroger

The Loss Prevention Research Council
Dr. Read Hayes, Research Scientist, Univ. of FL & Dir. of LPRC; Chad McManus, VP of LP & Risk Management, Bloomingdale's

PwC's LP Strategy & Analytics Team
Bill Titus, Managing Director, PwC







Over the past 20 years, USS has earned a reputation for its innovation and exceptional customer service, bringing to market some of the most innovative technologies LP professionals use today. USS' EAS tags and systems are highly regarded in the industry, and the company has a proven track record of deploying large-scale video and access control systems. In this LPNN interview, Doug McHose, President of USS, talks about the secret behind the company's remarkable growth. From their Tactical Tagging solution to their latest innovation - NDVision - learn how USS can help LP teams do more with less.

LPNN Quick Take #3

Ed Wolfe, VP Business Development for WG Security, joins Joe and Amber in this LPNN Quick Take. Ed talks about the most surprising findings from the latest National Retail Security Survey, provides an update on WG's Ninja Tag, and tells us which actor he would want to play himself in a movie.



Online Fraud - Enemy of Luxury Brands Worldwide - It's a Game of 'Whack-A-Mole' with Social Media Fueling Huge Increase - New Platform Launched  Luxury brands such as Gucci, Chanel and Louis Vuitton have always had to fight valiantly against the fraudsters who set up stalls in markets and fly-by-night shops in urban centers selling knock-offs and faux versions of their goods. But these brands and plenty of others are finding it's a game of Whack-A-Mole trying to clamp down on the online version of those folding tables loaded with fraudulent products.
Large luxury brand companies are "stepping up efforts to combat Web sales of counterfeit and grey-market goods," Bloomberg reports. Frontier Economics predicts $82 billion of sales will be lost this year to intellectual property breaches. Part of the issue is that consumers now buy via social media. Twitter Inc. introduced a "Buy" button in September, allowing brands to sell directly via the microblogging service. Nine out of 10 suspect links involving brands appear on social media, according to French software startup Data & Data, which says it can detect as many as 10,000 cases a week per client using algorithms to process big data.

"The business has become a scale enterprise where a single retailer can gross millions of dollars, whereas before, it was difficult for counterfeiters to accumulate scale without being caught." Until recently, one of the biggest issues facing brand owners was the sheer volume of infringements online as too-good-to-be true prices made it relatively easy to spot bogus bags and shoes. But the perpetrators are now producing better quality copies and charging more, fooling customers and posing a greater risk to the reputations of genuine manufacturers.

Brands are fighting back with software that scans the online world to find faux goods and then forcing sites to shut down. Other manufacturers are maintaining good relations with Chinese e-tailer Alibaba to help facilitate the removal of unofficial goods.

Mulberry, which uses MarkMonitor's software to scan the Internet for counterfeits, says it has taken down 3,321 websites selling fake merchandise in the 24 months to March 2015.

Unlike Kering, Burberry has stayed friendly with China's Alibaba, agreeing to distribute some products via the company's sites in return for help. Alibaba in April removed 23,000 unauthorized Burberry goods on Tmall.com, according to the London-based company.

Game Changer? New Platform Launched this past December

The speed and breadth of Data & Data's software has piqued the interest of LVMH and Kering. They're among businesses to have met with company founder Zouheir Guedri since he launched the platform in December, though neither would say if they're using it. Data & Data is working with about 30 luxury brands, according to Guedri, who declined to reveal his clients because of confidentiality agreements. "Our aim is to be smarter, faster and more efficient than the pirates," said Guedri, whose technology went on display last month alongside examples of fake Chanel perfume and Tag Heuer watches in Paris's Museum of Counterfeiting. bloomberg.com  brandchannel.com

Underground Bitcoin Exchange Busted
It seems like every time bitcoin takes a step forward in shaking off its somewhat nefarious roots, someone pops up to ruin it. In this case, there's actually two someones. The U.S. Justice Department announced last week (July 21) that it had charged two Florida men, Anthony Murgio and Yuri Lebedev, for illegally operating an underground bitcoin exchange. The unlicensed online bitcoin exchange allegedly was used to help "tens of thousands of clients" misdirect roughly $2 million worth of the digital currency. The federal complaint alleges that Murgio and Lebedev aided cybercriminals in conducting illegal activity in connection with the illegally-ran bitcoin exchange Coin.mx. The co-conspirators, as they are being referenced, have operated the exchange since at least late 2013. The service operated in violation of federal anti-money laundering laws and enabled their customers to exchange cash for bitcoins. "In doing so, they knowingly exchanged cash for people whom they believed may be engaging in criminal activity. Murgio and his co-conspirators have also knowingly exchanged cash for bitcoins for victims of 'ransomware' attacks," the complaint reads. "In doing so, Murgio, and his co-conspirators knowingly enabled the criminals responsible for those attacks to receive the proceeds of their crimes, yet, in violation of federal anti-money laundering laws, Murgio never filed any suspicious activity reports regarding any of the transactions." pymnts.com

Retailers' Answer to Apple Pay Is Said to Hit Stores in August

Retailer Schnucks Offers Apple Pay Option In Stores

Amazon's Q2 North America sales surge 25.5%

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent


Rochester, N.Y. ORC suspect on 'Most Wanted' list in Rochester - Hitting Wal-Mart and Kohl's stores - Be on the look out  Police are on the lookout for a man wanted in connection with six active arrest warrants. James Hepburn Jr., 38, of 36 Farmington Road, Apt. 3C1, Rochester, is being called "Rochester's Most Wanted of the Week," and has been charged with organized retail crime, three counts of willful concealment, theft by deception and being in contempt of the court. Two of the warrants are from an April 15 incident, in which Hepburn is alleged to have stolen from Walmart in Rochester. The next two warrants are from a May 25 incident at Walmart. The other charges stem from a June 5 incident in which Hepburn is alleged to have stolen from Kohl's in Rochester.  fosters.com

Crooks caught on camera stealing $5K worth of cosmetics from Pembroke Pines, FL store  A beauty supply store's high-quality surveillance cameras caught two thieves red-handed as they stuffed thousands of dollars worth of nail polish into their bags, and police hope someone may notice those responsible. The incident occurred at the Elegant Beauty Supply Superstore, located at 8373 Pines Blvd., on July 18. The crooks were caught walking to a display case, which previously held the high-end nail polish, worth approximately $8 per bottle, and filling their bags with the products. "They took like the whole display. Everything that we have there," said employee Paula Delarosa. "It's a lot of money." wsvn.com

Long Island, NY man indicted for 6 month Shoplifting Spree: targeting CVS and Rite Aid  If convicted of second degree robbery, Wachmyania could face 15 years in prison. The man stole from six stores in East Rockaway, Garden City, Hewlett, Westbury and West Hempstead, the DA alleges. patch.com

Murfreesboro, TN man arrested for multiple Walmart thefts; hitting for $1,000 in one day  Walmart loss prevention worker chased a shoplifter through the store parking lot in an attempt to nab a man suspected of stealing groceries from the new Memorial Boulevard store in Murfreesboro. When police arrived, they witnessed the foot chase and joined in capturing 21-year old Darryl D. Russell. Once officers spoke to the loss prevention worker, it was learned that Russell was also suspected of stealing over $600 worth of food products earlier in the day at the Old Fort Parkway Walmart. This time around, he allegedly shoplifted about $400 worth of grocery items from the Memorial Boulevard location where he was caught. wgnsradio.com

Bras Stolen from Scranton, PA Victoria's Secret
Scranton police are investigating a theft from a Victoria's Secret store in the city. They say it's similar to other thefts at Victoria's Secret outside Wilkes-Barre but so far, no one has been caught. Scranton police were called to the Victoria's Secret store inside The Mall at Steamtown Monday morning. Managers told them that sometime last week, a robber made off with 20 bras. Police are hoping to catch the robbers, but they may be limited in what they can do after that. That theft of 20 bras doesn't seem as unusual as it may have been several months ago. wnep.com


Twin Cities ORCA to hold first annual conference
in Minneapolis on Aug. 3-4, 2015

In October 2014, a group of dedicated law enforcement, crime analysts, corporate fraud and loss prevention investigators, and prosecutors created the Twin Cities Organized Retail Crime Association (TCORCA), 501c4 nonprofit corporation, as a private/public partnership to fight Organized Retail Criminal Enterprises negatively affecting our businesses and communities in the Twin Cities metropolitan area, greater Minnesota, and the upper Midwest region. The creation of this Minnesota-based ORCA with ties to the 30+ other ORCAs in the U.S. will facilitate the ability to formalize information sharing and bring these types of criminal cases to prosecution in a more efficient, effective, and timely manner.

TCORCA will hold its first annual Twin Cities Organized Retail Crime Association Training and Conference at the Crowne Plaza Minneapolis West in Plymouth, Minnesota on August 3-4, 2015. The conference includes advanced training on numerous topics from subject matter experts across the country. Speakers include representation from federal, state, and local law enforcement officials, as well as dynamic leaders across the retail and financial services spectrum. For more information and to register for the event, click here.

Do you have an ORC case to share? Publishing it educates the LP & retail community
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

NYPD accused of using excessive force during Brooklyn Target store arrest  A simple arrest for a difficult customer at a New York Target quickly became a farce, as around 20 officers showed up to handle the situation. The New York Police Department is accused of responding in a far too heavy-handed manner in the case, after several of the officers were filmed punching the man as he lay on the ground. In the video, which was filmed on Saturday evening at about 7.20pm and uploaded to YouTube on Sunday, a male and female officer punch the apprehended black man in the back several times. After their punches successfully have Arlando Brissett fully stretched out and restrained on the floor, one of the officers seen punching him in the back then uses his knee to pin Mr Brissett's head to the ground. Onlookers were clearly shocked with the brute force of the police force, with many screaming their pleas for the officers to stop. 9news.com

Shoplifter's vehicle drags Big Y Loss Prevention agent in Newton, CT
Richard D. Watson was approached by a Loss Prevention Officer from Big Y in the parking lot after he allegedly took items from the store. He got into his vehicle and backed out of the parking space, dragging the officer and striking a parked vehicle with occupants - including three children - inside. He was located at a home in Danbury, hiding under a large pile of garbage. newstimes.com

Man sought in Robbery of more than 36 iPhones, cash from Glendora, CA Verizon store  Police are looking for a man who they say robbed a Verizon Wireless store on Sunday evening. Officials received a call of a robbery at 6:38 p.m. Sunday. The store employee reported that a man wearing a camouflage-type shirt entered the store as it was closing and simulated a gun under his shirt. The man ordered the employee, who was alone at the time, to take money out of the register and remove phones from the safe. The suspect grabbed about $200, at least three dozen Apple iPhones and several other phones, and ran out of the store's back door. sgvtribune.com

Mid-Day Armed Robbery at AutoZone in Rockford, IL; no reported injuries Rockford Police are looking for two men that they believe robbed an auto parts store in the middle of the afternoon. Both customers and workers were in this AutoZone in the 2500 block of 11th Street when they say two men entered the store around 3:30pm. No one was hurt. rrstar.com

The Viral Video of a Robbery at Oklahoma Hobbies in Oklahoma City has caused Problems  The owner at Oklahoma Hobbies and Radio Controlled said he was able to get a plate number of the getaway car following a robbery. Problem is, the person who owns a vehicle matching that in the surveillance video, had its plate stolen. While Police search for the suspects in the stolen drone case, a fight is now brewing on Social Media. The store owner posted the names and address along with a video and the unlucky owners of the white Ford Taurus with that stolen plate want the information removed immediately. They claim they have no idea who these thieves are and have nothing to do with the theft. koco.com

Police Probe Rash of Robberies At Pharmacies Across South Jersey
Police are investigating a recent rash of robberies at CVS stores across the region. Police say the most recent robbery happened in South Jersey Sunday. Police say a CVS store on Neck Road in Burlington Township, New Jersey was held up at about 7 a.m. Sunday. Just as the store was opening, police say a male walked in and held two employees at gunpoint. Seen in the surveillance video, one had just unlocked the front door and was bringing in the morning papers when the alleged suspect follows the employee. cbslocal.com

N.Y. man sentenced to 11 years in armed robbery of Paramus, NJ T-Mobile store A Brooklyn man was sentenced Monday to 11 years in prison for his role in the armed robbery of a Paramus cell phone store. Unique Randolph, 28, pleaded guilty last year to two counts of a superseding indictment that charged him with committing a Hobbs Act robbery - obstructing commerce - and using a firearm in a robbery, according to U.S. Attorney Paul J. Fishman. During the guilty plea, Randolph acknowledged that he and another man on Jan. 16, 2013 entered a T-Mobile store brandishing a gun while another man, Carl Williams, 31, of Brooklyn, acted as a lookout and getaway driver. northjersey.com

NYC man gets 18 months for fake credit card scheme
A New York City man has been sentenced to 18 months in prison for his role in a fake credit card scheme. Joshua Cutchin, of Brooklyn, was also sentenced Monday in federal court in Rhode Island to three years probation and ordered to pay almost $4,000 in restitution. washingtontimes.com

Arson: Former Safeway employee charged with Arson in Bainbridge, WA
Employees at the store noticed smoke coming from a bathroom in the back, and workers put out the fire using an extinguisher while another called 911. The fire was out by the time firefighters arrived, but Bainbridge fire officials later determined the fire had started on top of a garbage can that was beneath a paper towel dispenser and had been intentionally set. Police soon found a suspect in the case. The store has multiple security cameras inside, and several employees saw a man on the video they recognized as Granger, a former Safeway employee. bainbridgereview.com

UK: Debenhams Loss Prevention agent stole $84,000 of luxury goods for his wife to sell on eBay  Gareth Richards, 36, of Glais, Swansea, is accused of stealing designer watches, sunglasses, handbags and clothes which his wife Mari, 37, then allegedly sold on auction site eBay. Swansea Crown Court heard the couple are accused of making almost $35,000 from their illicit enterprise selling brands including Dolce & Gabbana, Storm and Diesel. dailymail.co.uk

Jet Pep Store Employee in Altoona, PA steals $15,000 in cash and merchandise

Walmart Employee in Twin Falls, ID Steals More Than $4,000 in Cash and Merchandise

Chicago Police arrest suspect in 2 Cash Register burglaries on city's Near West Side

Australia: Son charged with $1 Million Arson after parents' store goes up in flames

UK: Man assaulted a Security Guard at Tesco

UK: Mother who claimed to have been assaulted by security staff while breastfeeding in Primark is charged with perverting the course of justice; Primark denies the incident ever happened


AT&T - Rockford, IL - Armed Robbery
CVS - Burlington Twp, NJ - Armed Robbery
CVS - Victorville, CA - Armed Robbery / sentenced to 100 years
Dixie Pawn Shop - Greenville, TN - Burglary
Dollar General - Decatur, AL - Robbery
Dollar General - Fort Wayne, IN - Armed Robbery
Dollar General - Little Rock, AR - Armed Robbery
Exxon - Davidson Co, KY - Armed Robbery/ Homicide - Owner killed
JR's Corner - Burlington, VT - Shooting
Monticello Farmer's Mkt - Monticello, NY - Burglary
Nashville Gun Shop - Nashville, TN - Burglary
Old River Guns - Rivercrest, MS - Burglary
Rose's Food - Collier Co, FL - Robbery
Rush Grocery - Greene Co, PA- Robbery
She's a Pistol - Shawnee, KS - Armed Robbery/ Owner shot and killed
Sportscene Super Warehouse - Portsmouth, Australia - Arson - $1M loss


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Martin Hernandez was named Loss Prevention Manager for Prada.
Brian Pollack was named Regional Loss Prevention Manager for T-Mobile.

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Feeling Overwhelmed? You Are Far From Alone  The truth is, we are never the only ones who feel overwhelmed at different times in our careers. Everyone gets stressed out and like the rug is being swept out from under their feet. The upside is that there are ways you can lessen these feelings. Lay out priorities

How Not to Be Too Busy For Your Own Good  Advice on success can seem counterintuitive. Some advice suggests pushing harder and working longer will provide you with a break through, but other advice questions where the success will come in when you're pushed yourself to the limit? To avoid the danger zone, ask yourself these questions.

3 Ways to Motivate Yourself When You Just Want to Quit  The feelings of stress and anxiety pile up, your workloads get greater and help decreases, and it feels like every week consists of five Monday's. Instead of just throwing in the towel and wanting to give up, here are some helpful ways to stick it out. Come back stronger

5 Philosophies That Will Help You on Your Path to Success  In order to find success, you have to have right ingredients: it takes a combination or skills, mindset and abilities that are readily available for you to access. With these ingredients at your disposal, and evolving them as life throws obstacles in your path, your dreams are not too far away. See the big picture

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Building Relationships outside of the LP world

As creatures of habit we all tend to stay within our own comfort zones and our own groups. It's a normal tendency and a continuation from our high school days of staying in our clicks. And while it appears to be the safe thing to do that too can offer some real challenges as we progress and expand that group to include the industry as a whole later in our careers. A subject worth more discussion in another Tip column that may prove to be eye opening for some given this writer's experience.

Building relationships with executives outside of the LP world can be one of the most important keys to your success both in your current job and for your long term career development. And while everyone agrees about its value very few actually focus and invest time on it because it literally requires you to get out of your comfort zone and expand your internal and external networks and take a risk. In your current job it can be as easy as going to lunch or preferably dinner with store managers, DM's, RVP's, and corporate executives and investing your time with these executives and getting to know them as executives and as individuals. A key to that interaction is to make it about them and not about you. Use the conversation to learn about their opinions and priorities and make sure you can add intellectual value beyond your LP profession. Show them that you're a student of retail that just happens to be a subject matter expert in loss prevention. Try to approach it as a learning experience and where ever you can add value and don't be afraid to debate an issue. Quit frankly, if it's done correctly, you'll gain more respect and be remembered longer because you had the courage and maturity to initiate a healthy debate. Remember, however, that before one of these dinners it might be wise to go online and do a little research on your current company and you may even want to research the companies the executives you're having dinner with came from in their previous jobs just to make sure you have all the information you need to truly have a great conversation. Being a good conversationalist goes a long way and it requires energy and time but the rewards long term are well worth it. Remember you only have one chance to make a great first impression and these meetings are all about making a great first impression. And by the way always send a follow up thank you email the next day and keep it short.

Just a Thought,
Gus Downing

Gus Downing

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