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The Ultimate High-End Retail Loss Prevention
Scott Barefoot

State of the Industry and NRF Protect Update
Bob Moraca and
Joe LaRocca

Introduction with Gus Downing

The Zellman Group
Stuart Levine and
 Stan Welch

Watch all published episodes here




Tony Raab was named Senior Asset Protection Manager
for Spencer Gifts.

Tony was previously the Regional Loss Prevention Manager NE/SE for Nine West Group for over a year before taking this new position. He has also held various other loss prevention, investigative and security positions for such retailers as KB Toys as Senior Corporate Investigator, Bloomingdale's, as Loss Prevention Manager, Tiffany & Company as Loss Prevention Manager and Macy's East as Security Manager. Tony earned his Bachelors of Arts degree in Criminal Justice from Stockton University. Congratulations Tony!


More than half of employers have updated workplace violence policies: survey
Fifty-two percent of employers have updated or implemented a "zero tolerance" workplace violence prevention policy in response to mass shootings at U.S. workplaces in recent years, according to the results of a survey conducted by labor law firm Littler Mendelson.

Researchers surveyed 844 in-house counsel, human resources professionals, C-suite executives and others from a variety of industries for The Executive Employer Survey, released on July 12. Other highlights from the survey:

• 40 percent of employers have developed an emergency response plan, as well as a pre-employment screening process.
• 38 percent have conducted employee training sessions about how to recognize and respond to a potentially violent situation.
• 33 percent have performed a safety and security audit.
• 28 percent have conducted active shooter response training.  safetyandhealthmagazine.com

Why Restaurant Recession Fears Are on the Rise
Security & Presidential Election Raising Fears

Americans eat out when they're feeling good about things. That's why a recent slowdown in restaurant sales is alarming some.

In the past few weeks, McDonald's, Taco Bell owner Yum! Brands and Starbucks have all described a new wave of caution that has crept up among customers, keeping them from splurging on meals out.

The precise cause of the shift is not clear, with some blaming rising prices and slowing job growth, and others suggesting security fears or even the 2016 election are playing a role.

No matter the catalyst, the deceleration is pronounced enough for Stifel Nicolaus to warn of a looming "restaurant recession" that may represent a "harbinger" to a widespread U.S. recession in 2017.

"Restaurant industry sales tend to be the 'canary that lays the recessionary egg,'" Stifel analyst Paul Westra wrote in a research report published on Tuesday.

The gloom-and-doom stands in stark contrast with the consensus among Wall Street economists, who see low chances of an imminent U.S. recession. cnn.com

Terrorism? Playing a role in restaurant industry slowdown?
Howard Schultz, whose Starbucks coffee giant operates over 24,000 stores, is known to have his finger on the pulse of consumers.

That's why it was interesting to hear the Starbucks CEO recently explain that race-fueled "domestic civil unrest" and "terror" incidents have "created a level of anxiety" among consumers.

The security excuse may sound just like that -- an excuse -- but some analysts think it makes sense.

"I would take his word for it. Are there concerns about congregating in public places? Definitely," said Matthew Difrisco, an analyst at Guggenheim Partners. While Penney said he can't tie a "direct correlation" between terrorism and restaurant sales, he does think it's playing a role. "It works into the social conscience of people," he said. cnn.com

Terrorism Scares Away the Tourists Europe Was Counting On
The surge of attacks in Europe has raised questions over whether a potentially durable new threat to stability is settling in. The effects of that shift on businesses, large and small, have been deep.

All of that has hit the European economy in one of its most vital sectors, tourism, just as a tenuous recovery was starting to take hold.

In France, growth in nightly hotel room bookings after the Paris attacks fell to single digits from 20 percent. After the Brussels bombings, bookings went negative, and after Nice, bookings fell by double digits, said Mark Okerstrom, the chief financial officer of Expedia, a global travel website.

The attacks have also taken a toll on the luxury industry, which relies heavily on foreign tourists, especially from Asia, for European sales. Leading brands like Hermès, Louis Vuitton and Prada have reported slumping sales as high-spending tourists stay away.

On a recent morning, a handful of visitors flitted through Louis Vuitton's mammoth flagship store on the Champs-Élysées, a contrast to previous years, when the summer tourist season would see the shop buzzing with customers. This week, LVMH Moët Hennessy Louis Vuitton reported flat sales in the first half of the year, citing a falloff in European tourism after the attacks. nytimes.com

Apple, Google, Smartphone Cos. Meet Anti-Theft Pledge
CTIA-The Wireless Association announced Tuesday that 16 wireless companies, including Apple, Microsoft and Google, had managed to implement a pledge to make free anti-theft tools available for all new U.S. smartphones.

According to CTIA, the tools include the ability to remotely lock or wipe devices and will be available on all new smartphones produced for sale in the United States after this month.

"In doing so, the authorized user may choose to disable or enable the anti-theft solution at any time. By granting authorized users access to the pre-installed anti-theft tools, consumers' phones and personal data are more secure," the trade group said.

In addition to Apple Inc., Google Inc. and Microsoft Corp., the announcement said participating companies that met the commitment include Assurant, Asurion, AT&T, HTC America Inc., Huawei Device USA Inc., LGE Mobile Research U.S.A. LLC, Motorola Mobility LLC, Samsung Electronics America Inc., Sprint Corp., T-Mobile USA, U.S. Cellular, Verizon and ZTE USA Inc. law360.com

The Mobile Side of Retail Loss Prevention
Smartphones yields greater access to loss prevention tools

The technology for communicating emergency processes and procedures is evolving. Retailers are spending more money and time on mobile apps for their workforce to increase productivity and sales, since virtually every employee brings their own device to work. Mobile technology provides retail and loss prevention professionals a way to dynamically update plans and turn them into digital playbooks, ensuring employees have real-time access to the most current procedures.

The resilience of each store is based on the preparedness of their employees, resources and an efficient recovery process. Mobile emergency preparedness solutions can even be developed and tailored for specific store and shopping center-level protocol as well as corporate-level best practices.

One major U.S. retailer of sports clothing and accessories is using in-store iPads to communicate emergency response scenarios to their employees. From a power outage to flooding to a store lockdown, employees can retrieve step-by-step playbooks for handling any issue via a mobile app on the iPad. They can also receive push notifications with instructions from the retailer's headquarters, e.g., evacuate, and file detailed incident reports, including in-store images and videos, on the app following an event.

From a liability and reporting standpoint, advanced incident reporting capabilities have a huge impact on the profitability of the retailers' bottom line because this capability streamlines work responsibilities and increases the feeling of empowerment of each of the store level employees.

For several retailers that have deployed mobile safety management solutions, corporate loss prevention and risk management departments are no longer seeing the volume of calls to loss prevention and risk management departments. Managers and their employees handle these issues at the store level.
Additionally, retailers can use mobile crisis apps to prepare employees working in their warehouses and distribution centers with important emergency preparedness and workplace safety guidelines. Read full article retailingtoday.com

It's 3 A.M. - Do You Know Where Your Fraudsters Are?
The cybercriminals of today are organized, collaborative, motivated and tend to look and operate more like any business professional out there working today.

They carve out their career paths and take the necessary steps to be successful - getting the right training and education, learning from mentors, working from the ground up to gain experience, using networking to connect with the right resources and doing their best to get promoted to the top of the (cybercrime) hierarchy.

And not only is the internet their stomping ground, but it's also a place where fraudsters have been able to cultivate their own communities and networks - enabling them to keep in touch, share tips, advertise opportunities, seek out help and even boast about their accomplishments.

NEVER UNDERESTIMATE THE POWER OF A FRAUDSTER - fraudsters are more aggressive and equipped with advanced data and improved tools. "These guys run pretty rampant, with very little worry about being caught or prosecuted," he added, since it really isn't clear who has jurisdiction.

THE DATA - there are now millions of compromised records made available online. Unfortunately, they aren't that expensive to purchase.

THE TOOLS - The growing list of tools for the fraudster trade is staggering, and access to them continues to get easier.

THE OPPORTUNITY - Today, fraudsters are after more than just financial data and payment card information. They've discovered that the more they know about a person's identity, the more havoc they can wreak. And with the deployment of EMV in the U.S., fraudsters have not only been pushed online but they are also moving more aggressively into other ways of moving money. Gift card fraud is one of those ways that enables laundered funds to be turned into cash quickly.

FIGHTING THE GOOD FIGHT - despite the gloomy scenario, there's still an opportunity to keep fraudsters at bay. But it starts with a layered approach - putting more layers in between the good guys and the cybercriminals. pymnts.com

OSHA Says 'Negative' to Post-Accident Drug Testing
If you have a drug testing policy, it's time to review your policies and practices

If you have a drug testing policy, it's time to review your policies and practices
Buried in OSHA's impending final rule on electronic reporting of workplace injuries and illnesses is this little nugget. OSHA believes that you violate the law if you require an employee to take a post-accident drug test. Let me repeat. According to OSHA, you violate the law if you automatically drug test any employee after an on-the-job accident.

While this prohibition doesn't appear in the the actual text of the final rule, it does prominently appear in OSHA's interpretation of the provision which prohibits employers from retaliating against employees who reporting a work-related injury or illness.

OSHA believes the evidence in the rulemaking record shows that blanket post-injury drug testing policies deter proper reporting.... [T]his final rule does not ban drug testing of employees. However, the final rule does prohibit employers from using drug testing (or the threat of drug testing) as a form of adverse action against employees who report injuries or illnesses. To strike the appropriate balance here, drug testing policies should limit post-incident testing to situations in which employee drug use is likely to have contributed to the incident, and for which the drug test can accurately identify impairment caused by drug use.

"What about workers' compensation laws," you say? "State law requires post-accident testing. What gives?" OSHA hears your cries, and has an answer for you

Read full article here oshatoday.com
Boar's Head post Security Director job in NY - Brooklyn
To supervise loss prevention functions to reduce shortages or fraud. To be responsible for security of corporate facilities. Supervises and directs security staff who control on-site access of staff, vendors, and visitors as well as inspection of all incoming and outgoing truck traffic. at all locations. Establishes procedures to safeguard all corporate property, entailing the use of both security personnel and automated alarm systems. Develops and oversees loss prevention training for all supervisory employees. Monitors job performance of all staff to ensure that loss prevention procedures are strictly enforced and disciplinary procedures are followed in the event of any lapses. careers-boarshead.icims.com

Claire's needs "strong back-to-school sales to prevent the business from filing for bankruptcy"

Bass Pro Seeks 5th Circ. Rehearing Of Discrimination Claims

Quarterly Same Store Sales Results
Sleep Country Canada Q2 comp's up 12.2%, revenue up 17.3%
Natural Grocers Q3 comp's up 1.8%, net sales up 13%
Cabela's Q2 comp's up 1.5%, internet & catalog up 3.3%, total revenue up 11.2%
Smart & Final Stores Q2 comp's down 0.3%, net sales up 14.7%
Bloomin Brands Q2 U.S. comp's down 2.3%, revenue down 1.9%
Aaron's Q2 co. owned stores core comp's down 1.2%, total revenue up 2.6%

All the News - One Place - One Source - One Timebr> The D&D Daily respects your time
& doesn't filter retail's reality


Trump's hacking comment rattles the cybersecurity industry
Trump suggested that Russia should steal Hillary Clinton's emails

Donald Trump's muddled stance on hacking has disturbed security experts at time when the tech industry is looking for clarity on the U.S.'s cyber policy.

On Wednesday, the outspoken presidential candidate seemed to call on Russia to break into rival Hillary Clinton's email system. "Russia, if you're listening, I hope you're able to find the 30,000 emails that are missing," Trump said, referring to emails Clinton had deleted from a private email server. On Thursday, he walked back his comment and said he was being sarcastic.

Some security experts are concerned that Trump is taking the matter so lightly when the country is trying to halt a rash of cyberattacks against it, not promote them.

Whether he was sarcastic or not, it was an open invitation to hack," said Justin Harvey, CSO with Fidelis Cybersecurity. "And I guess I'm deeply disturbed by that posturing."

It's not the first time Trump has made a remark about hacking his own government. In 2014, he tweeted that hackers should uncover records about President Obama's birth place.

"Supporting espionage that harms America is never okay,"said Eric O'Neill, national security strategist at security firm Carbon Black.

"However," he said, "Trump's comment is only half of the story."

Clinton didn't show the best judgment when using a "poorly protected" private server to exchange emails during her time as secretary of state, he noted. O'Neill said it would be a "nightmare" for Clinton if Russian hackers have stolen some of her emails.

"Security is critical in both the policies we promote and the actions we take," he said.

Trump's campaign staff have said he never explicitly invited anyone to hack Clinton, and that his comments were merely an invitation to produce 32,000 emails that she deleted during an investigation into her use of the private server.

Regardless of the intent, Trump's comments will cause concern within the security industry, said Kendall Burman, a data privacy lawyer at Mayer Brown. Cybersecurity issues have only grown in importance, and the next president will need to clarify the U.S. policy on the matter, she said.

Speculation is building that Russian hackers may have breached the Democratic National Committee as a way to influence the outcome of the U.S. election.

The FBI is still investigating the incident, but stolen documents have been leaked to the public and could undermine support for Clinton.

Trump has yet to outline his policies on cybersecurity, and comments like the one about Russia do little to inspire confidence, Harvey said.

"To hack another U.S. citizen, regardless if it's a political candidate or a private citizen, I think that crosses a line," he said. csoonline.com

Now look at this story below

House Democratic Campaign Committee's Computers Hacked
Breach resembles recent intrusion of Democratic National Committee

A spokeswoman for the DCCC, House Democrats' campaign arm, said the organization had been the "target of a cybersecurity incident" and that it had brought on CrowdStrike, a forensic investigator, to assist it in addressing the incident. wsj.com

KPMG Study: Breaches Up, Security Spending Down
Retailers Lead in 'Most Breaches' in all industries

Finally, some numbers to put to one of business's biggest security disconnects: More than 80 percent of "C" suite executives admitted their companies have been breached in the last two years, but less than half said they've actually invested in any kind of information security product or service as a result.

The findings were part of a KPMG LLP's Consumer Loss Barometer report, released this week, which surveyed 403 CIOs, CISOs, CTOs and CIOs.

Respondents in the retail sector counted the most breaches, with 89% reporting yes, followed by automotive (85%), and banking and technology companies (76%). On the spending side, 66% of banking respondents said they'd made some sort of security investment, followed by technology (62%), retail (45%), and automotive (32%).

The disconnect between the high volume of breaches and low amount of security spending reflects a growing sense of overwhelm, particularly among CIOs, according to Greg Bell, KPMG's cyber US leader.

"Security should not be a function of IT but of business innovation," Bell says, underscoring one of the mantras from the report. "As you offer a new product, partner with new partners, or introduce services to a broader, global market, they all require a shift in security control," he adds. "If you don't align it with how the business is growing and innovating, you may be spending your security investment incorrectly."  darkreading.com



Food fraud: How do we fight a problem we don't yet understand?
Is it really 10% of Canada's food products?

The Canadian Food Inspection Agency has finally concluded it's three-year investigation of food fraud at Mucci Farms over selling imported products as Canadian - putting hundreds of shipments of mislabelled produce worth more than $1.4-million onto Ontario grocery store shelves.

How widespread it is remains unclear. For years, experts have been sounding the alarm on mislabelling and food fraud. Increasingly, they say, criminal organizations around the world are targeting the food system, intercepting supply chains and deliberately misrepresenting or adulterating products - and costing the food industry between $10-billion and $15-billion (U.S.) each year, according to the U.S.-based Grocery Manufacturers Association.

And, according to conversations with experts in the Canadian food industry, scientists and regulators, the problem is widespread within Canada's borders as well.

But even the CFIA does not seem to know just how widespread it is. Individual cases provide an incomplete picture. And the 74 cases of non-compliance with labelling laws from the past year published on the CFIA website - a number the agency say has held steady over the past five years - present only a portion of incidents where the agency has found companies breaking the rules. It includes only the cases in which the products were actually seized and detained or disposed of, but also includes technical infractions, like language or font size on packaging.

When asked how prevalent the problem is in Canada, the agency cited U.S. data that show fraud affects about 10 per cent of all food products globally. It also acknowledged it has not yet conducted a widespread survey of its own to understand its full impact within Canada. theglobeandmail.com

Loblaw verifying accuracy of its coin-counting machines after TD Bank
ditches theirs over errors

Walmart launches app in Canada

'A shady game': Air Miles hiding merchandise from us, claim customers


Somebody is stealing female mannequins in Belleville, police say
Thief made no attempt to take cash or merchandise - only mannequins

Police in Belleville, Ont., are asking the public to help solve a rash of thefts of female mannequins from downtown store fronts - including one case in which a $160 prom dress was torn off the mannequin and left behind.

A news release from police said 11 mannequins - all female - have been stolen since May, during five break and enters and one attempted break and enter at three different locations. 

It began on Mother's Day weekend with a failed attempt to get into Simple Elegance. On Sunday, July 24 the front door window of the same business was again smashed and four female torso mannequins were stolen. "It looks to be somebody has a fetish for mannequins." cbc.ca

Retail ORC theft at Outlet in Kanata, Ottawa
On Tuesday June 21st a male attended a retail store located at the Tanger Outlet in Kanata and committed a theft of t-shirts. The suspect selected dozens of designer t-shirts valued at several hundred dollars total and concealed them in a bag he was carrying. He then exited the store without making any attempt to pay. Please view the attached photo provided by investigator. If you know the identity of the suspect call Crime Stoppers toll-free at 1-800-222-8477. crimestoppers.ca

Camridge, ON: Three charged with fraud and identity theft, $14K in cash seized
Things didn't go as planned for three people who embarked on shopping trip at the Pinebush Road Best Buy store Tuesday - they were arrested and charged with fraud-related offences soon after leaving.
Receiving a report about a fraud-in-progress from store employees, Waterloo Regional Police officers waited for the suspects to enter their vehicle and attempt to leave the parking lot and then conducted a traffic stop. Inside the car, police discovered a collection of fake and forged government documents and credit cards, along with $11,500 in Canadian cash, $2,400 in U.S. cash and a quantity of marijuana. cbc.ca

Conception Bay South, NL: Store owner injured by knife-wielding robber

Kamploops, BC: Police looking for violent shoplifter who bit RCMP officer


Rabba - Mississauga, ON
Seal Cove Grocery - Conception Bay South, NL
Ultramar - Kentville, NS


Meeting LP Demand
Through Technology

Carlos Bacelis, Dir. of Analytics, Walmart

As the retail shopping experience becomes more fluid with an ever-increasing range of options and channels, LP professionals must grapple with new demands while balancing exposure to shrink. Although the mechanics of lost profit and theft may not have appreciably changed, the transactional technology options available to customers certainly have. In this session, Carlos Bacelis, Director of Analytics for Walmart, discusses how they're using new technologies designed to limit the retail giant's exposure while preserving the shopping experience.

Episode Sponsored By:

LPNN Quick Take #3

You may know Hedgie Bartol of Axis Communications, but have you met Flat Hedgie? Learn the story behind Hedgie's little cardboard friend, the reason why Axis listens to the market, and why you should attend their annual Retail Leadership Forum


Solution Providers, have a video or commercial you want to publish?  Contact us.

Did You Just Buy a Fake at eBay?
The number of counterfeit and fake items buyers have received from eBay Inc. sellers totals more than 400,000 listed or sold, according to a recent report. The online auction seller does not routinely notify buyers that they may have purchased a fake, even when eBay knows the item is counterfeit.

The counterfeit goods run the gamut from microSDHS memory cards to topical pain killers, according to website The Counterfeit Report, which said that it "purchased thousands of trademarked name brand products from eBay sellers," none of which was authentic.

Other online retailers like Amazon.com Inc. Alibaba Group Holding Ltd. and JD.com Inc. have also come under scrutiny and found wanting by The Counterfeit Report. The biggest issue is sales from third-party sellers, which represent all of eBay's and Alibaba's sales and more than 40% of Amazon's. 247wallst.com

Luxury Brands In The Age Of Digital
If you're a retailer or a brand, it seems as though eCommerce and the rise of smartphones and mobile shopping have made your customers more cost-savvy and price-aware than ever before. So, if you're a luxury brand or luxury goods retailer, what can you do to compete with bargain-hunting consumers who can carry around the entire world wide web in their pockets and always be aware of the latest sale, deal or bargain?

The study found that luxury eCommerce was "growing faster than the retail industry at large," with online sales of luxury products doubling from the beginning of 2014 to the beginning of 2015, according to WBR Digital's data. During that time, about two-thirds of luxury brand marketers saw conversion rates increase as well, due to an increased investment in digital advertising and the advent of highly targeted or personalized ad campaigns. Nor should price be viewed as a hindrance for luxury brands' ability to "compete" in any market against off-brand products or fast-fashion competitors, according to a study from Deloitte, entitled "The Luxury Opportunity." pymnts.com

Amazon Q2 net sales up 31%, Prime Day "Biggest Ever" up 60%


GPS anti-theft device leads Pasco deputies to ORC trio - Saks shoplifting suspects
WESLEY CHAPEL, FL - Three woman suspected in a retail theft at the Tampa Premium Outlet Mall are in custody, each facing multiple theft charges.

Pasco County Sheriff's Office deputies arrested Toccara Huff, Ayanna Palacio and Sharhonda Pedroso Tuesday. Deputies said the women entered Saks Fifth Avenue and ran out with $1,539.78 worth of merchandise. Investigators caught up with the woman 15 minutes later, about 8 miles away.

Deputies used an anti-theft tracking device that was attached to merchandise from Saks Fifth Avenue. "It was a complete surprise to them," Sgt. Richard Jones said.

Deputies said this is the first time they've caught suspects using a GPS tracker. "Obviously criminals will be more creative in committing crimes, so obviously, law enforcement, loss prevention have to be just as creative in catching those criminals," Jones said.

"They were giving us minute by minute locations on where the property was," he added. "We have to do what we can to prevent the crime, so it should be looked at as a deterrent as well."
I think that's pretty awesome. I think it's gonna help stores find thieves. I think it's an example of technology, you know helping out everybody," Cangeme said.

Deputies said the women were in possession of all the merchandise from Saks Fifth, as well as merchandise from Pacific Sunwear and Hollister. Deputies said the trio utilized a rental car from Advantage Rentals and booster bags. The women are suspected in thefts in other counties. wfla.com
UPDATE: New York ORC Gang Hitting Apple Stores in the Midwest
Seventh New Yorker charged in attempted Apple Store fraud in Chicago area- $10k recovered

Last week, sheriff's detectives learned that New York crime ring had brought their enterprise targeting Apple stores to the Midwest. They were trying to make fraudulent purchase at various Chicago area stores using fake and stolen IDs and credit card numbers of victims throughout the country, according to the sheriff's office

Deputies arrested Simone L. Signorelli, 22, of Palisades, N.Y., who was subsequently charged with burglary, identity theft, possession of a counterfeit credit card and use of a fraudulent ID to commit theft, all felonies, police said.

On Monday, sheriff's police announced six people from New York were charged in "an organized criminal enterprise" during which fraudulent transactions allegedly were attempted at the Deer Park store, authorities said. Between last Wednesday and Sunday, six people allegedly tried to commit fraud at the store. The six were arrested and charged. Authorities successfully recovered more than $10,000 worth of stolen Apple products from the alleged suspects. chicagotribune.com  suntimes.com

ORC gang member gets three yr's prison for stealing P-O-S machines & processing $215,000 in refunds
According to court documents, Walker conspired with others from July to September 2014 to steal point-of-sale machines from various Twin Cities businesses, including bowling alleys and liquor stores. They then used these machines to process fake "refunds" from the businesses. Prosecutors say Walker and his co-conspirators used the stolen machines to create 275 unauthorized refunds totaling more than $215,000. kstp.com

Michigan Credit Card Cloning Gang of 4 indicted
Indicted this week was a group of Michigan men arrested at a Steuben County store this month, caught with phony credit cards and credit card making equipment.

Nineteen-year-old Devon Marcellous Willis of Canton, Michigan; Aaron Rayshawn Mays, 21, of Detroit; Donriko Ruemondo Goosby, 21, of Detroit; and Lawrence Andrew Hill, 21, of Detroit were all indicted in connection with the scheme. They were indicted on multiple counts, including conspiracy to commit credit card fraud and possession of 15 or more fraudulent credit cards. Mays and Willis were also indicted on a count of possessing a credit card making machine, according to court documents. journalgazette.net

UPDATE: Nail polish ORC duo identified with help of social media
DDerek Michael-Herbert Hilland a female accomplice stole about 180 bottles of nail polish worth about $1,600 in two trips to the CVS in December of 2015 and January of this year. "On June 16, 2016 LOPD Investigators received a tip from a family member that recognized both suspects after recently viewing the suspect images from a social media post," the police report stated. "Based on information obtained from the family member the male suspect was identified as Derek Michael-Herbert Hill, a 26-year old resident of Utica, and the female, a 30-year-old resident of Farmington Hills." lakeorionreview.com

Wesley Chapel, FL: Three women arrested for $1,500 Saks shoplifting; Trio suspected for thefts at several stores in multiple counties

Serial Speedway Thief Hits Multiple Stores & Times in Cleveland


Do you have an ORC case to share? Publishing it educates the LP & retail community, and
might fuel even more jobs and funding.
Share your ORC news and help the industry grow!!!

Shootings & Deaths

Houston, TX: Security guard killed in robbery, shooting at strip center
What came in to police as a report of a robbery and shooting is now a homicide investigation. The seemingly inconspicuous vacant shop that reads "for lease" was anything but. A peak inside the back door shows a row of gaming machines; authorities said this is game room and the person working security is now dead. Authorities said around 3:15 Thursday afternoon a suspect came in to rob the place and ended up getting into a shootout with the security guard. Both the suspect and security guard were hit in the hail of gunfire and taken to Memorial Hermann Hospital. That's where the security guard later died, leaving businesses at this shopping strip shaken. That suspect who was also hit in the leg, was able to get away with another suspect who was waiting in a getaway truck. click2houston.com

Mobile, AL: Two teens shot at Toulminville convenience store
Mobile Police are investigating the shootings of two teenagers that occurred late Thursday afternoon at DB Discount Food Store in Toulminville. According to Mobile Police, an 16-year-old girl was shot in the back. We're told she's in the hospital with non-life-threatening injuries. Officers say a 19-year-old male was shot multiple times in his chest and face and was taken to the hospital.She explained the man bought something from the store and the shooting happened as he walked out. She says he ran back in panicking. wbrc.com

Modesto, CA: Off-duty officer shoots knife-wielding man at Costco store
A 61-year-old man suspected of having a knife inside a Costco supermarket in Modesto was critically injured Thursday when an off-duty officer shot him outside of the store, police said. Officers were dispatched after reports came in of a man armed with a knife inside the store, said Modesto Three hundred to 400 customers were shopping at the time of the incident, he said. While officers were en route, police learned an off-duty department of corrections officer shot the man at least once. It was not clear what events led to the shooting. sfgate.com

Myrtle Beach, SC: Woman shot, injured in mall parking lot

UPDATE: Corpus Christi, TX: Man takes life sentence for murder of convenience store clerk

Robberies & Thefts

Albuquerque, NM: Thousands of dollars in guns now in the wrong hands after store theft
A whole lot of guns and gear are in the wrong hands Thursday after a furiously-fast break-in at an Albuquerque gun shop. It's clear a determined breed of thief hit Butch's Guns on Wednesday night -- sawing through a fortress of protection to get inside. Two minutes is how long it took an organized band of thieves to pull off quite the robbery at the shop Wednesday night. Grainy surveillance video gives a glimpse at one of the henchmen behind the heist; a figure wearing a full face mask knocks down a security camera. The heist gutted Segura's inventory, along with thousands of dollars in gun-building equipment. It's the second time his shop has been hit in just three weeks -- a spike in crime he says could put him out of business. kob.com

Macon, GA: Robber drops from ceiling of grocery store and demands money
Workers at a south Macon grocery store were startled after a robber fell out of the ceiling and onto the ground on Thursday. The workers were preparing to open Preferida store at when the man fell from the drop ceiling, according to Bibb County Sheriff's Office. The man demanded money.A worker told 13WMAZ she was in the store with her young daughter during the robbery. She said she was terrified and had someone carry the child to a safe location. The were no injuries, according to a sheriff's office news release. 13wmaz.com

La Habra, CA: Man goes on smash-n-grab burglary spree, several locations hit
AAuthorities say grainy surveillance footage caught a man wearing shorts early Thursday inside four restaurants hit in a rapid succession of smash-and-grab burglaries in La Habra and Whittier. Each time, the male burglar entered by breaking a glass window or a door. The suspect made out with hundreds of dollars in stolen cash and left behind hundreds of dollars in damages. ocregister.com

Alcoa, TN: Pair caught stealing $2,500 in merchandise from Walmart
Police said a pair of shoplifting suspects were taken into custody Wednesday after trying to steal $2,500 worth of merchandise from the Alcoa Wal-Mart.Jessica Jeanielle Green and Joseph David Tillman were each arrested on charges of conspiracy to shoplift over $1,000 and theft by shoplifting over $1,000. Green was also charged with possession of drug paraphernalia and Tillman was charged with criminal trespassing and served with a warrant for theft by shoplifting less than $500 in connection with a prior incident at the Maryville Wal-Mart. thedailytimes.com

Bedford, IN: Homeless man arrested after stealing, huffing air duster from Walgreens

JB Robinson in the Dimond Center mall, Anchorage, AK, reported a Grab & Run on 7/28, merchandise valued at $2,600

Broward County, FL: Robbery spree suspect arrested at several armed holdups

Littlefield, TX: Police nab man for Walmart beef theft

Food Stamp Fraud

Court Upholds $2.1M Food Stamp Fraud Restitution Order for C-Store Operators
Arizona authorities say a court has upheld a more than $2 million restitution order in a food stamps fraud case. A Glendale couple was sentenced in April 2015 and ordered to repay the stolen funds. They were accused of fraudulently charging the Supplemental Nutritional Assistance Program for cash and split the money with the SNAP recipient.

Prosecutors say about $2.3 million in illegal transactions occurred at the store between November 2010 and March 2014. Bernard Le-Uh owns Nicben African Caribbean Market Plus along with his wife and he challenged the restitution amount. heraldcourier.com

Credit Card Fraud

Star of the Lionsgate series "Money & Violence," busted with cloned cards and $15,000 shopping spree
The actor in a web series about crime on the hard-scrabble streets of Flatbush, Brooklyn, was arrested for using fake credit cards to go on a nearly $15,000 shopping spree at a Queens clothing store, officials said Thursday.

Nanawoods Napolean, 27 was hit with multiple grand larceny, identity theft and forgery charges after cops found him with 29 fake credit cards under different names, police sources said. After tracking down the people who appeared on Napolean's plastic, investigators found none had lost their cards. The numbers had been stolen and placed on fake Capital One credit cards, according to court documents.

Would-be fugitives rescued off Cuban coast by Disney cruise ship plead guilty to credit-card fraud charges in New Orleans
Three admitted credit card thieves can blame their federal convictions in New Orleans on the company whose mascot is Mickey Mouse.

Juliet Estrada Perez, Luis Rivera Garcia and Jesus Enrique Gonzalez Torres all pleaded guilty to charges of identity theft and conspiracy to commit credit card fraud in front of U.S. District Judge Nannette Jolivette Brown on Thursday, about three months after a passing Disney cruise ship plucked the defendants from waters between Florida and Cuba.

In April, Rivera and Estrada were arrested in Florida on similar fraud charges and were subsequently released. They then joined Gonzalez in trying to reach Cuba, but their boat capsized. They were rescued by the cruise liner Disney Fantasy and were turned over to authorities and returned to New Orleans to face the federal charges there.  theadvocate.com

Counterfeit Goods

Rockland County, NY: 3 accused of selling $50,000 in counterfeit merchandise
Three raids conducted by Rockland County authorities have netted more than $50,000 worth of counterfeit designer merchandise and resulted in three arrests, authorities said Thursday. Authorities said they seized 277 items, including handbags, fragrances, clothing, watches, other jewelry, sunglasses and wallets. lohud.com

Skimming Reports

3 Cubans living in Florida admit skimming scam at Louisiana gas pumps
Federal prosecutors say three Cubans who had been living in Florida have pleaded guilty in a plot to put card skimming devices on gas pumps in the New Orleans area. washingtontimes.com

2 ATM Skimmers found in Hickory, N.C.

Two gas station skimming devices found in Louisville, KY

Man using cloned cards at ATM's in Stuart, FL - last seen outside Publix

Career Skimmer Gets 70 Months in a US Prison for Stealing $900,000 Across Five States

AATM Skimmer Caught in Real-Time by Security Researcher

Arcade News - Santa Fe, NM - Robbery
Boost Mobile - Buffalo, NY - Burglary/Smash & Grab
Butch's Gun Shop - Albuquerque, NM - Burglary/Guns stolen
California Sushi - La Habra, CA - Burglary
Casa Olvera - Whittier, CA - Burglary
CVS - Kennesaw, GA - Armed Robbery
DB Discount Food Store - Toulminville, AL - Shooting
Discount Mart - Rockford, IL - Armed Robbery/BB gun
Family Dollar - Cleveland, OH - Burglary/Smash & Grab
Ganem Jewewlers - Phoenix, AZ - Robbery
JB Robinson - Anchorage, AK - Robbery/Smash & Grab
Jiffy Mini Mart - Terre Haute, IN - Robbery
Little Caesar's - Fayetteville, NC - Armed Robbery
My Pizza Pub - La Habra, CA - Burglary
Route 66 Donuts - Tulsa, OK - Armed Robbery
Shell - Felda, FL - Armed Robbery
Shockoe Valley Market - Richmond, VA - Armed Robbery
Taco Grill - Whittier, CA - Burglary
Turkey Hill - Scranton, PA - Robbery
Walgreens - Cleveland, TX - Armed Robbery
Wilson & Son Jewelers - Mount Kisco, NY - Robbery


Featured Job Alert Spotlight
Company Confidential Director of Global Security
The Sr. Director of Global Security will oversee the company's executive protection program, the security of the company's home office and international operations as well as certain investigations in the home and international offices. A minimum of 15 years experience in executive protection and/or corporate security with international security experience. Experience managing teams of people and administering a budget. Previous military or law enforcement experience is a plus. Proven ability to partner with local, state, federal, and international law enforcement. 

Director of Loss Prevention
Rocky Mount, NC

This is a retained search for the D&D Daily.
AP Safety Specialist
Miami, FL

The safety specialist, asset protection, will oversee safety practices within an assigned group of stores. This position will execute the safety program designed to minimize associate and customer accidents...
Senior Manager Region Asset Protection
Columbia, SC

The Sr. Manager, region asset protection, is responsible for providing oversight in the protection of company assets and executing asset protection programs designed to minimize inventory shrink, workers compensation claims, general liability claims, bad checks and cash losses within an assigned region. This leader will direct and supervise a team of asset protection professionals and will have complete responsibility for managing investigations and auditing programs to ensure effectiveness and departmental compliance...


Loss Prevention Specialist
Westerville, OH

Loss Prevention Specialist will protect company assets through the execution of safety, inventory recovery and internal and external theft reduction programs. Assist with reduction of loss inventory, time, and assets. Monitor surveillance equipment. Identify, observe and apprehend shoplifters and others (internal or external) involved in acts of dishonesty...

Loss Prevention Specialist
Riverside, CA

The Loss Prevention Specialist has thorough knowledge of Ascena Retail Group, Inc. security, life safety, and operational procedures. Performs duties as a floor officer and acts as a deterrent to theft and providing life safety...

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Chip Chiappetta was named Regional Loss Prevention Manager for SEPHORA.
Aidan Duffy, LPC was named Regional Loss Prevention Manager for Victoria's Secret.
Charmion Robinson was named Regional Loss Prevention Manager for Gymboree.
  Gary Evaniuk, CFI was named Regional Loss Prevention Manager for Giant Tiger (The Northwest Company).
William Penn, CFI was named Supply Chain Investigations Manager-Northeast for Gap Inc.

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4 Creative Ways to Motivate Your Employees  Motivated employees means better business, and it's not hard to come up with ways to keep your team inspired and passionate about their work. All it takes is a little bit of creativity and fun! Try these creative tips to get your team excited! Career coach

The Secret to An Engaged and Motivated Workforce is Found in This Word  There is so much hype about employee engagement, but how can leaders figure out what drives employees, what will inspire them to be excited about their jobs? It all comes down to one word. Love is all you need
There are 2 Kinds of Inspiraton. If You Want to Inspire, Better Know Both  Everyone can feel inspired, but what makes the difference is when you feel called to action, to achieve something meaningful. Use this tip to inspire others to action. Short-term vs Long-term results

How You Can Inspire Through Acknowledgement  Great leaders understand the impact of recognition, compliments and acknowledgement. If you want to engage and empower your employees, acknowledgement is your most effective and long-lasting tool. Here are some secrets to this precise art. Power of positivity

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Finding your rhythm sometimes is like playing hide-in-seek. Some days, you just get up with it and some days you just can't find it. But once you do, don't let anyone slow you down and try not to second guess yourself. Just move forward and push yourself to try new things and let the flow take you. Don't worry about where you'll end up; just have confidence in yourself and trust the old expression "Build the field and they'll come and play." Because if you focus on just adding value and helping with everything you do and every person you interact with, the rest will take care of itself.

Just a thought,
Gus Downing

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