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In Case You 
Missed It 
July's Moving Ups 
 
31 New Senior LP's - 22 
Promotions - 9 Appointments
 
 
Belk promoted Pamela Velose to Vice 
President of Asset Protection/Safety & Operations Process 
Books A Million and 2nd and Charles promoted 
Joey Lawrence, CFI to Senior Corporate LP Manager 
Carvana named Bret Graddy Senior Manager 
Field Asset Protection 
Casey's General Stores named Larry Carroll 
Vice President, Asset Protection 
Dollar Tree named Leo Anguiano, LPC VP of 
Asset Protection 
Domino's named Matthew Toso Director of 
Safety & Security/Loss Prevention 
FaceFirst promoted Dwayne Letcher Healy to 
Vice President - Strategic Partnerships 
FaceFirst promoted Dyan Clancy to Vice 
President of Sales 
Festival Foods promoted Jackie Johnson, LPC 
to Asset and Profit Protection Director 
Goodwill of Central and Southern Indiana 
promoted Randall Thomas, LPC to Director of LP & Safety 
Macy's promoted Joe Kinsey to National 
Director - Organized Retail Crime - Investigations 
Macy's promoted Gary Kinsey, CFI to Senior 
Investigations Manager 
Macy's promoted Bryan Frohn to Manager, 
Asset Protection Operations, External/ORC & Investigations 
Macy's promoted Laura Papa to Senior 
Manager, Life Safety 
MAPCO Express named Melissa Mitchell, CFI, 
LPC Director of Asset Protection 
Nordstrom promoted Andrew Marrero to Program 
Manager - LP Systems & Infrastructure 
Paradies Lagardère promoted Chris Rathgeb to 
Vice President of AP & Safety Risk Management 
Parker's named Ryan Dzwigalski, CFI, LPC 
Director of Loss Prevention  
Party City promoted Ehab Zahran, CFI to 
Senior Director Enterprise Asset Protection and Safety  
Pep Boys promoted George Burns to Assistant 
Vice President of Loss Prevention & Safety 
PetSmart promoted Meredith Plaxco, LPC to 
Vice President, Loss Prevention and Safety 
PetSmart promoted Melanie Millaway, CFI to 
Director, Investigations and Security  
Protos Security Hires Nathaniel Shaw as 
Chief Executive Officer 
RILA promoted Lisa LaBruno, Esq. to Senior 
EVP of Retail Operations & Innovation 
Ross Stores promoted Courtney Meek to 
Director of LP Operations 
Ross Stores promoted Tunde Adekunle to 
Director of Investigations 
Saks Fifth Avenue OFF 5th promoted Patrick 
McEvoy to DVP, Asset Protection 
Salesforce named Keith White Global Chief 
Security & Safety Officer 
T-Mobile promoted Lekiya Manzo, CFI to 
Director, Asset Protection 
T-Mobile named Michael Noss Sr. Manager - 
Corporate Investigations 
Walmart promoted Chris Sacramone, LPC to 
Asset Protection Operations Lead 
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See All the Executives 'Moving Up' Here   |  
Submit Your New Corporate Hires/Promotions or New Position 
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'Retail America - the 
Opioid Epidemic's Silent Victim.'  
Let's Pass INFORM Act 
 
The D&D Daily's Call to Action Program 
Starts Monday 
Let's Get INFORM Passed & On Trump's Desk 
 
This is Your Bill - Your Opportunity - Your 
Obligation 
 
 With 
the 
INFORM Act currently being considered in both Houses the retail industry has 
a unique opportunity to almost eradicate the biggest legalized fencing operation 
in history. As in many regards Amazon marketplace along with other market places
represents the largest fencing operation in the world.  
 
All of which are fueling and enabling the nations opioid epidemic. As 'Retail 
America is the Opioid Epidemic's Silent Victim.'  
 
With virtually every law enforcement officer involved in the ORC effort will 
testify to the fact, that ORC in their respective areas is almost solely driven 
by the opioid epidemic crushing this nation and spiking now during the COVID-19 
pandemic, according to recent reports.  
 
And our industry, which carry's the torch in this fight, has an obligation right 
now to get involved, get your retail executive leadership involved and 
communicate support for the two bills at each step during its journey through 
the congressional processes. As it won't be easy and there will be opposition i 
assure you.  
 
As the last time we were in a similar fight in Congress, which was being 
driven by Joe LaRocca when he was VP LP at the NRF, we got very close to being 
enacted. The issue then was, which we found out a few years after the loss, 
that the National Flea 
Market Association immediately built a lobbying effort to specifically 
counter the bill that would have required their vendors to prove purchase of 
goods.  
 
This lobbying effort, totally non-existent prior to the bill, had an 
impact. The degree to which is unknown even today. However just take a look at 
their 
current lobbying team and you'll see a strong effort. 
 
And Amazon has a significant lobbying arm very well established and already in 
the game. So we need every retailer in America sending letters, emails, and 
calling their elected officials. Remember this is your bill. It's your 
opportunity to make an impact on over a $30 billion problem and in the process 
save some lives and make a difference.  
 
Next week you'll have the details, contact info, and supporting evidence as 
we build a tool box for you to use. In the meantime, if anyone has suggestions, 
input, and wants to lend their time or data please email us and let's go win 
this battle. Thanks. -Gus Downing 
  
 
Will Anything Really Change? 
Bezos Admits To Serious Issues For Retail Brands In Antitrust Inquiry.  
What Will Change? 
 In 
2017 I purchased a Macbook Air laptop from Amazon. Nearly a year later, a 
university campus police officer contacted my company, asserting that the laptop 
was stolen property and needed to be returned to the campus. After a frustrating 
initial experience with Amazon customer service I was eventually directed to 
their executive relations team who reviewed the police documentation carefully 
and promptly refunded me.  
 
I had unwittingly purchased stolen goods from Amazon. 
 
The fact that Amazon occasionally sells stolen goods was one of the many topics 
brought before Jeff Bezos today at the
House Antitrust Subcommittee hearing. Bezos had satisfying answers to some 
questions, and admitted he didn't know about some fairly critical issues. Here's 
a summary of the key issues identified for brands selling on (or to) Amazon, and 
what the company is likely to do about them.  
 
1. Amazon has used seller data to launch competing 
private-label products 
 
Unfortunately, this is not clear that the inquiry will really change much. 
 
2. Counterfeit goods are a known issue. Who should bear 
the cost of resolving it?  
 
It was posed to Bezos that Amazon makes money from sales of counterfeit goods on 
its site. He responded that this is true "Only in the short term. I would rather 
lose a sale than lose a customer." 
 
Is it fair for Amazon to stick this responsibility with brands, when it has 
arguably facilitated the ugly situation many brands are in?  
 
3. Amazon is the 'only game in town' for many small 
businesses 
 
4. Un-checked seller identities can lead to sales of 
stolen goods and counterfeits  
 
Connected with the concern around stolen goods is how rigorously Amazon verifies 
seller identity. This was not information that Bezos could comment on. This 
month, Amazon announced they would publish seller contact information on its 
site. (something
I have personally pushed for) But this is only as good as how accurate we 
know the information to be. Sellers can easily setup a fake address, but if 
Amazon needs to verify it (through mailout, phone call, desk research, etc), 
everyone can have more confidence that bad actors will be initially deterred and 
eventually caught.  
 
What Amazon will do now 
 
Bezos committed to following up on several topics related to regaining brand 
trust, including: 
 
- If Amazon requires a phone number from sellers, and how does Amazon 
actually verify name, address, and phone number of sellers. 
  
 -
Providing the outcomes of the internal investigation into non-public 
aggregate sales data being used to develop Amazon private label brands.  
 
- Investigate the claim from Popsockets that Amazon only took care of 
counterfeiters after committing $2M in ad spend on Amazon.  
 
In Bezos' opening testimony, he said that trust from consumers is critical to 
the success of the Amazon, and that the company is committed to "making 
principled decisions even when they are unpopular". I would consider all of the 
items above worthy of having more ethical principles applied to them. Is that 
comment purely lip-service, or something that Bezos believes in? As it stands, 
Amazon has a lot of homework to do to regain the trust of retail brands and 
sellers. 
 
Editor's Note: Bezos, according to his own words, only committed to 
answering the concerns/questions and working with law enforcement (in
yesterday's article). When pressed by another representative, however, it 
was unclear as to what he actually was committing to. See
yesterday's Daily for that full story and the actual video segment or watch
here. 
  
  
	
 
Report from ECR Retail Loss Group and Genetec: 
Academic-Led Report Calls for Retailers to Adopt  
More Strategic Use of Video Analytics 
ECR Retail Loss Group reports retailers 
should rethink their near $2B annual spend on video as an integrated business 
tool rather than just a security blanket 
 
Report recommends creation of video tech 'Tsar' to ensure overarching strategy 
and better organization-wide adoption 
  
A new ECR report, authored by Professor Emeritus Adrian Beck of the University 
of Leicester, calls for retailers to leverage video analytics more 
strategically, to control costs, improve operations and increase profitability. 
Commissioned by the 
ECR Retail Loss Group and supported by an independent 
research grant from Genetec Inc. 
("Genetec"), a leading technology provider of 
unified security, public safety, operations, and business intelligence 
solutions, the report offers practical advice for retailers on extracting 
maximum value from their video surveillance systems. 
 
The report, 'Reviewing the use of video technologies in retail' is drawn from 
in-depth interviews and site visits with representatives from 22 retailers 
based in the US and Europe. These include some of the largest retailers in the 
world, with collective sales of over $1 trillion - equivalent to approximately 
12% of the total US and European retail market. 
 
The report summarizes the ways in which video systems in general, and video 
analytics in particular, are being deployed across retail businesses, including 
their use by legal teams for health and safety compliance, and monitoring slip, 
trip, and fall incidents. It also covers business intelligence applications - 
such as improving customer service through better staff response times and 
product availability; generating heat maps and customer dwell times; people 
counting and queue monitoring; delivery alerts; and improving pick accuracy. 
Given the need to extract value from across the organization, a key 
recommendation of the research is the appointment of a video 'Tsar' with overall 
responsibility for the strategic oversight of video systems deployed across the 
business. 
 
 Adrian Beck, Professor Emeritus at the University of Leicester and author of the 
report commented: "While video technologies have been used in some form or other 
in retailing for over 40 years, the research found few examples of retailers 
where its role, purpose, and capability to contribute to business success was 
clearly articulated. Video analytics is a technology with a broad-ranging and 
rapidly evolving capability, but what seems clear from this research is the need 
for explicit leadership, greater application across retail functions, improved 
integration of video technologies with existing systems, and better alignment of 
video system design with organizational objectives." 
 
 "Video has over the years become an even more indispensable tool for the whole 
business, not just the security team," said Scott Draher, VP Asset Protection 
and Safety at Lowes. "This landmark report provides an essential guide to 
asset protection and loss prevention leaders on how to proactively manage video, 
and the data it creates. It not only promotes ways of applying critical thinking 
to the use of video analytics, but most importantly clears the path on ways they 
can start to shape a company-wide approach that enshrines video as more than 
just a tool for security, but an asset for the whole company." 
 
Click here to download the report. 
 
 
  
 
	
 
COVID Update 
US: Over 4.6M Cases - 155K Dead - 2.2M Recovered 
Worldwide: 
Over 17.5M Cases - 678K Dead - 11M Recovered 
 
Private Industry Security Guard Deaths: 154+  
Law 
Enforcement Officer Deaths: 71 
*Red indicates change in total 
deaths 
 
Kroger Ranks #9 Overall in Axios Harris Poll 
Kroger Ranked Top Performer in 2 Measures in Axios Harris Poll 100 
 
"Best on COVID" & 
"Best on racial equality" 
 
 
"The dual crises of COVID-19 and racial injustice have only accelerated Kroger's 
long-standing commitment to supporting our associates, customers and 
communities," said Keith Dailey, Kroger's group vice president of corporate 
affairs and chief communications and sustainability officer. "Kroger's inclusion 
in the top 10 for the first time on the Axios Harris Poll 100 is a testament to 
our associates rising to meet the moment by living our purpose, and to our 
leaders for their commitment to deepening ESG integration in our business."
prnewswire.com 
 
The Axios Harris Poll 100 is based on a survey of 34,026 Americans in a 
nationally representative sample. The two-step process starts fresh each year by 
surveying the public's top-of-mind awareness of companies that either excel or 
falter in society. These 100 "most visible companies" are then ranked by a 
second group of Americans across the seven key dimensions of reputation to 
arrive at the ranking. In 2020, the survey was conducted twice - before and 
after the onset of the COVID-19 pandemic.
See the Poll 
 
3. Amazon 
4. Publix 
6. Wegmans 
7. Costco 
9. Kroger 
10. UPS 
 
Lowe's COVID-19 Response 
3 ways Lowe's protects shoppers, employees and products 
 
The retailer took a proactive approach 
before the pandemic hit the U.S. 
 
 In 
late June, NRF hosted a webinar, "Pandemic Playbook: Protecting your shoppers, 
employees and products during the pandemic." The event, previewing some of the 
topics to be discussed during
NRF PROTECT ALL ACCESS in September, featured Scott Draher, vice president 
of asset protection and safety at Lowe's Companies, and Hitha Herzog, chief 
research officer at H Squared Research LLC. 
 
The conversation between Draher and Herzog delved into Lowe's nimble response to 
the COVID-19 pandemic as the Lowe's team shifted from running a normal retail 
business to being deemed "essential" - a designation imbued with new priorities 
and challenges. Draher and his team leveraged the company's long-standing 
culture of safety to quickly put new procedures in place; familiar processes 
were revamped with the security of employees and customers at the forefront of 
every decision. 
 
Draher outlined the proactive approach adopted by the Mooresville, N.C., retail 
chain weeks prior to the pandemic. "A crisis support team began exploring 
actions we could take before COVID took root in the U.S.," he said. "That group 
was augmented by a cros nrf.coms-functional task force including safety, supply 
chain, merchandising and facilities that met twice a day to create a plan, 
implement needed changes and provide guidance and support."
nrf.com 
 
 
Lowe's commits another $100M to employee bonuses as Covid-19 cases climb 
 
 
Stop turning retail workers into mask police, union leader says  
 
'Security guards, not retail workers, 
should be responsible for enforcing mask rules' 
 
 As 
more major U.S. retailers require their customers to wear masks, a growing 
number of store employees are being confronted by unruly and sometimes violent 
customers who refuse to comply. Now, the head of the largest union representing 
retail workers said businesses have unfairly burdened their employees with 
enforcing mask-wearing policies, to the detriment of workers and customers 
alike. 
 
Employers bear the responsibility to provide a safe workplace, said
Stuart Appelbaum, president of the Retail, Wholesale and Department 
Store Union, who called for companies to hire security staffers to enforce a 
store's mask policies or task members of management with the role. 
 
"Employees should not be expected to put their safety and their life on the line 
for the employer. That's an unreasonable expectation," Appelbaum told The 
Washington Post on Thursday. 
 
Appelbaum said some stores appear more worried about inconveniencing customers 
than about public health and called the lax enforcement coupled with the burden 
on workers "outrageous." 
 
"I think retailers make the mistake that they are going to alienate customers by 
telling them they have to wear a mask and that it's bad for business," he said. 
"Not creating a safe environment is worse for business."
washingtonpost.com 
 
Workplaces Failing to Protect Workers 
First Wave of Covid-19 Lawsuits Filed Against Companies Over Worker Deaths 
 
Walmart, Safeway, 
Tyson among companies sued for negligence, wrongful deaths 
 
Employers across the country are being sued by the families of workers who 
contend their loved ones contracted lethal cases of Covid-19 on the job, a new 
legal front that shows the risks of reopening workplaces. 
	
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Walmart Inc., Safeway Inc., Tyson Foods Inc. and some health-care facilities 
have been sued for gross negligence or wrongful death since the coronavirus 
pandemic began unfolding in March.
Employees' loved ones contend the companies failed to protect workers 
from the deadly virus and should compensate their family members as a result. 
Workers who survived the virus also are
suing to have medical bills, future earnings and other damages paid 
out. 
 
In responding to the lawsuits, employers have said they took steps to combat the 
virus, including screening workers for signs of illness, requiring they wear 
masks, sanitizing workspaces and limiting the number of customers inside stores. 
Some point out that it is impossible to know where or how their workers 
contracted Covid-19, particularly as it spreads more widely across the country.
wsj.com 
 
White House willing to cut a stimulus deal without 'liability shield' 
The White House is willing to cut a deal with Democrats that leaves out Senate 
Republican legislation aimed at protecting employers, hospitals and schools from 
coronavirus-related lawsuits, according to two people with knowledge of internal 
White House planning. The White House wants and is pushing for the "liability 
shield" as a top priority but would be willing to sign off on a deal that lacks 
the legal protections, those people said. Senate Majority Leader Mitch McConnell 
(R-Ky.) controls the Senate floor and could shoot down any deal that leaves out 
what he has said is a necessary component of any stimulus package.
washingtonpost.com 
 
Homeland Security Officers Reportedly Told They Are Not Liable For 
'Incidentally' Gassing Journalists 
  
 
 
Walmart and The Post Covid-19 Future of Retail RFID 
		 
 By 
Tony D'Onofrio, Global Retail 
		Influencer 
 
Welcome to 2020, a surreal year that actually had a strong start for both RFID 
and the retail industry. In January, a stock market analyst announced that 
Walmart was launching an apparel RFID item-level tagging program later in 
the year. 
 
In the first two months of this year, the USA retail industry grew +6.2%, and 
except for department stores, all sectors had strong positive growth. Grocery, 
convenience, mass merchandisers / warehouse clubs, and restaurants registered 
5%+ growth. Even laggard apparel grew 3.8%. 
 
Then COVID-19 arrived with its substantial headwinds especially for those 
retailers classified as non-essential. Through June 2020, in the two sectors 
that near term are most important to RFID --department stores & specialty 
soft goods-- retail sales are down -19.5% and -39.3% respectively. 
According to the IHL Group, both of these sectors will not recover to 2019 
levels until 2023 at best.  
 
How did we end 2019 in RFID adoption? What's the impact of COVID-19? What is 
the future of retail RFID in a post pandemic world?  Read 
more here 
  
 
 
	
 
 
The Secret to Managing the Walmart Supply Chain,  
One of the Most Effective Supply Chains in the World 
Holding $32 billion in inventory, Walmart's supply chain is often touted as one 
of the most effective in the world and a major contributor to the organization's 
operational success. Though Amazon is now the world's largest retailer, Walmart 
remains a significant challenger in second place and has been known to 
outmaneuver Amazon in terms of supply-chain strategy. 
 
Walmart's mission is to help people save money and live better. In practical 
terms, this means seeking out more efficient supply chain strategies so savings 
can be passed along to the customer. 
 
Data Sharing - Bargaining Power - Warehousing Efficiency - Technology - 
What's Next for Walmart? | Read more here:
thomasnet.com 
 
Sandy Springs, GA: Appeals Court Upholds City's Controversial 
Ordinance Fining Security Companies for False Alarms 
The U.S. Court of Appeals' Eleventh Circuit in Atlanta has upheld an ordinance 
in Sandy Springs, Ga., that allows the city to levy fines on alarm companies for 
false alarms at properties they service. The ongoing legal battle dates back to 
March 2018 when Georgia Electronic Life Safety & System Association joined Safecom Security Solutions and Acom Security Co. in suing the city. The legal 
challenge, organized by the 
Security Industry Alarm Coalition (SIAC), claimed the true purpose of the 
ordinance is simply to generate revenue and that the law has no reasonable 
relationship to any legitimate governmental interest. 
 
Sandy Springs has a population of approximately 107,000 and is located 16 miles 
north of Atlanta. The latest iteration of city's controversial alarm 
verification ordinance went into effect in June 2019. Since then, alarm 
companies have been required to verify home and business intrusion alarms by 
using audio, video or in-person verification before notifying 911. Police are 
not responding to any incidents without verification of a crime, and alarm 
companies are paying steep fines for false alarms triggered within the city 
limits.
securitysales.com 
 
Iowa Law Shields Alarm Dealers From False Alarm Fines 
The Iowa governor recently signed statewide legislation that prohibits fines 
from being imposed on alarm companies for false alarms caused by their 
customers. The law, part of a larger appropriations bill, was hailed as a 
victory for installing security contractors by the Security Industry Alarm 
Coalition (SIAC), which credited Per Mar Security for its efforts in getting the 
legislation enacted. 
 
"We can't emphasize enough how important this legislation is for the dealers in 
Iowa, and across the United States. It's a major positive step for our entire 
industry," SIAC wrote in a
recent blog announcing the legislation, which took effect June 30.
securitysales.com 
 
TJX Agrees to $341.5M Class Action Settlement With Asst. Store Managers 
The parent companies of T.J. Maxx, Marshalls and HomeGoods have agreed to pay 
$31.5 million to settle class action claims brought by assistant store managers 
under the Fair Labor Standards Act (FLSA) and New York labor law alleging they 
were improperly classified as exempt and denied overtime (Roberts, 
et al. v. The TJX Companies, Inc., et al., No. 1:13-cv-13142 (D. Mass. 
July 7, 2020)). 
 
Attorneys for the plaintiffs called the recovery "a truly excellent result," 
saying that it is the "second largest wage and hour settlement in the First 
Circuit in terms of total dollars." The 1,900 current and former assistant store 
managers will receive a settlement payment based on the number of weeks, among 
other factors, they worked for the defendants in Marshalls, HomeGoods and 
combination stores, according to court documents. 
hrdive.com 
 
Lowe's boosts pandemic assistance to nearly $600M - bonus to support frontline 
associates 
 
Nordstrom is laying off workers and cutting hours and wages for those who remain 
 
Nike Cuts 500 at HQ 
 
Dunkin' may close 800 stores 
 
California Pizza Kitchen files for Chapter 11 
 
Designer Brands cuts about 380 corporate jobs, 700 store roles 
 
Women's apparel retailer Coldwater Creek shuts down 
 
Luxury Market Takes Huge Hit in Q2; Down 42.2% 
 
 
Quarterly Results 
LVMH Q2 revenue down 38% 
Kering Q2 sales down 43.7% 
Hermes Q2 sales down 42% 
Moncler H1 sales down 29% 
Ferragamo Q2 sales down 60% 
Under Armor Q2 revenue down 41% 
  
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All the News - One Place - One Source - One Time 
 Thanks to our sponsors/partners - Take the time to thank them as well please. 
If it wasn't for them The Daily wouldn't be here every day for you. 
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Fredric Klein, former LP Leader, Passes Away at Age 79 
 
 Fredric 
Klein, age 79 of North Falmouth, MA passed away at Mass General Hospital on 
Tuesday July 28th after emergency surgery and a valiant fight. Born in Nashua, 
NH, Fred was a proud graduate of the University of New Hampshire where he met 
the love of his life, Carolyn.  
 
Fred was a Captain in the United States Air Force in the Office of Special 
Investigations and worked in Loss Prevention for Big V Supermarkets and Star 
Market. Fred went on to become Vice President of Loss Prevention at Staples 
when he was called on by the founder to head their loss prevention department in 
the early stages of the company. He was a volunteer, a friend, a cousin, a 
husband, a father, and a grandfather. 
 
Click here to read Fred's full obituary. 
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PPS Launches Innovative LP App 
Swansboro, NC - Product Protection Specialists (PPS), an innovative 
leader in retail security, is announcing the launch of LP Now, the 
first-of-its-kind mobile app specifically for Loss Prevention and Asset 
Protection professionals. The LP Now app allows users to quickly order 
their product protection supplies using PPS's patented Scan&Protect technology. 
Simply by scanning a product's UPC, LP/AP professionals gain instant visibility 
to the precise protection device they need for that particular product. The app 
also allows users to instantly engage PPS to customize a product protection 
solution for any high-theft items not yet protected. 
 
 "Our 
technology team has been working relentlessly to finally provide Loss Prevention 
and Asset Protection professionals the tool they need to be more efficient in 
the field," said Chris Cox, Chief Executive Officer of PPS. "With the LP Now 
app downloaded on their mobile devices, field personnel can quickly replenish 
their stores with protection devices immediately before continuing with their 
store visit." 
 
In addition to the time-saving benefits of LP Now, users can also stay 
updated on security-related news with a simple click of the app's LP NEWS 
button. 
 
"It is essential to the retail industry that their stores and support staff have 
the proper tools to help them succeed in this post-pandemic landscape. The LP 
Now app is yet another example of how our laser-focused team prides itself 
on being the leading provider of innovative protection solutions to meet the 
everyday challenges LP/AP professionals face," said Cox. 
 
PPS continues to stand ready to meet the needs of retailers and restaurants as 
we face our new challenges together. 
 
Google Play Store:
https://play.google.com/store/apps/details?id=com.inc.app.lpnow 
 
Apple iTunes:
https://apps.apple.com/us/app/lp-now/id1513691286 
 
 About 
PPS - PPS, a veteran-owned and operated company, is committed to 
providing both consultative services and physical loss prevention technologies 
to support customer needs. We take pride in our ability to offer effective 
solutions that address a wide range of loss prevention measures, from 
multi-purpose to individual custom applications. Our flexibility and experience 
allow us to dedicate the resources needed to offer a solution that works best 
for you, particularly where no solution has yet been found. We are focused on 
enabling retailers to keep more of what matters, thus creating a better shopping 
experience for your customers, and increasing your overall profitability.  | 
 
  
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Citizens Are Increasingly Worried About How Companies Use Their Data 
With data privacy important to almost every American, more than two-thirds of 
those surveyed say they don't trust companies to ethically sell their data.  
 
Americans are increasingly concerned with how companies are using their data, 
with nine out of every 10 citizens wanting the government to take on a greater 
role in the protection of their information, according to a representative 
survey conducted by professional services firm KPMG.  
 
The survey of 1,000 respondents in the United States found that nearly every 
American (97%) considers data privacy to be an important issue, with 87% 
labeling digital privacy as a human right. Yet more than two-thirds of 
respondents do not trust companies to ethically sell their information, and more 
than half do not even trust companies to use their information in an ethical 
way.
darkreading.com 
 
Europol: 
No More Ransom: how 4M victims of ransomware have fought back against hackers 
While the world is in the grip of a coronavirus outbreak, another virus is 
quietly wreaking havoc. Although this virus has been around for years, its cases 
have been rising alarmingly in the past few months and has brought critical 
activities such as hospitals and governments to a standstill. This virus is 
ransomware, but a free scheme called No More Ransom is helping victims fight 
back without paying the hackers. 
 
 Celebrating 
its fourth anniversary this month, the No More Ransom decryption tool repository 
has registered since its launch over 4.2 million visitors from 188 countries and 
has stopped an estimated $ 632 million in ransom demands from ending up in 
criminals' pockets.  
 
Powered by the contributions of its 163 partners, the portal has added 28 tools 
in the past year and can now decrypt 140 different types of ransomware 
infections. The portal is available in 36 languages.  
 
You can consult all the
key figures in our dedicated infographic.  
 
How No More Ransom works  
 
No More Ransom is the first public-private partnership of its kind helping 
victims of ransomware recover their encrypted data without having to pay the 
ransom amount to cybercriminals. 
 
To do this, simply go to the website
nomoreransom.org and 
follow the Crypto Sheriff steps to help identify the ransomware strain affecting 
the device. If a solution is available, a link will be provided to download for 
free the decryption tool.
europa.eu 
NIST: General Access Control Guidance for Cloud Systems 
NIST has published Special Publication (SP) 800-210, 
General Access Control Guidance for Cloud Systems, which presents an 
initial step toward understanding security challenges in cloud systems by 
analyzing the access control (AC) considerations in all three cloud service 
delivery models. 
nist.gov 
 
REGISTER TODAY: CISA to Host Third Annual National Cybersecurity Summit 
 
Virtual event will be a series 
of webinars kicking off Sept. 16 
 
This year, CISA will be doing things a bit differently. The National 
Cybersecurity Summit will be moving to a virtual format. We are excited to 
continue the legacy by providing meaningful opportunities to discuss 
cybersecurity, this time in a virtual environment.  
  
CISA's Third Annual National Cybersecurity Summit will be held as a series of 
two-hour webinars every Wednesday for four weeks, beginning September 16 and 
ending October 7. Each week will have a different theme and the 
presentations will highlight topics relevant to CISA's mission and include 
keynote speeches and remarks from leadership from across the government and 
private sector.  
 
This year's themes are:  
 
• Sept 16: Key Cyber Insights  
• Sept 23: Leading the Digital 
Transformation  
• Sept 30: Diversity in Cybersecurity
 
• Oct 7: Defending our Democracy 
 
You can now register for the event
here. For more information, click
here.  | 
 
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Amazon's Q2 sales up 40% to 88.9 billion 
 
Net profit doubled from the year-ago period 
to a record $5.2 billion. 
 
Amazon is one of the biggest beneficiaries of the COVID-19 pandemic. Amazon's 
paid unit, or products sold on its site, grew 57%, online sales jumped 49%. 
Amazon Web Services up 29%. Amazon's overseas up 38% to $22.7B. Amazon to spend 
$2B on COVID-related initiatives this quarter, on top of $4B it spent last 
quarter.
businessinsider.com 
 
With Online Sales Up 30%, Fraudsters Are Taking Advantage 
Forter, a company 
specializing in online fraud detection, has seen a 300% to 500% increase in 
fraud over the past few months. 
 
As the growth of online and curbside pick-up has grown exponentially since the 
coronavirus store closures, the volumes of both legitimate users and fraudsters 
have also increased significantly. Retailers are challenged with creating 
systemic processes for acquiring the maximum number of new honest customers but 
insuring that dishonest customers are prevented from engaging in fraudulent 
activity. 
 
Additionally, as more customers turn to online purchasing, new accounts are 
being opened. The decline rate for new accounts is 40-50% on average but within 
those declines are some legitimately desirable customers, so for retailers even 
a shift of 5% in approvals of valid customers can make a significant difference 
in terms of customer experience, increased revenue and loyalty. 
 
Curbside pick-up has created an ideal environment for fraud activity 
 
Forter, which processes over $200 billion in online commerce transactions 
globally, states that as curbside pick-up and contactless delivery increases, an 
ideal environment is created for fraudsters to take advantage of untracked 
curbside pick-ups and of packages left at customer residences due to the 
pandemic-driven discomfort with signing for deliveries. Even some of the 
"friendly fraud" has increased where customers complain they did not receive a 
package and then are being reimbursed for items they actually did receive.  
 
Michael Reitblat, Forter's CEO, said, "The challenges with curbside pick-up as 
compared to shipping items to a customer's residence are: 1) no shipping 
address, 2) retailers are not able to stop a fraud shipment once it is 
processed, and 3) there are loopholes allowing customers to potentially pick up 
goods multiple times." As retail stores closed due to coronavirus and many 
stores quickly reacted by creating curbside pick-up, the infrastructure to help 
prevent fraud lagged behind. 
 
According to the
Forter Special COVID 19 Fraud Report, with increased consumer traffic, 
fraudsters look to exploit vulnerable touch points in the shopper journey where 
fraud prevention measures are not as robust.
forbes.com 
 
Walmart's Flipkart to offer 90-minute deliveries in India  
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Bowie County, TX: Lowe's store robbery case heads for grand jury 
 The 
cases of two men accused of stealing from a local home improvement store in late 
May and running from police in early June are headed to a Bowie County grand 
jury. Thomas Earl King Jr., 23, and Martell Devon Johnson, 26, allegedly sped 
away from Lowe's in Texarkana, Texas, after being confronted May 28 by store 
employees over some tool and battery kits, according to a probable cause 
affidavit. King allegedly walked out of the store without paying and showed 
employees a gun in his waistband before getting in the car. 
 
On June 4, investigators were contacted by staff at Tri-State Pawn Shop in 
Texarkana. King had allegedly been in the pawn shop attempting to sell tool 
kits, which were still in their original packaging. The same day, Texarkana, 
Ark., police attempted to pull the Nissan over but the driver, allegedly 
Johnson, fled. Texarkana, Texas, police attempted a traffic stop. The car sped 
away and a pursuit ensued. If indicted for aggravated robbery, the men face 
five to 99 years or life in prison if convicted.
texarkanagazette.com 
 
Rocky Mount, VA: Man charged for stealing $6,000 worth of merchandise from 
Exchange Milling Company 
The Franklin County Sheriff's Office says they have arrested one man in 
connection to a breaking and entering at the Exchange Milling Company on June 
13. According to the sheriff's office, surveillance footage showed a white male 
entering the store that evening and stealing over $6,000 worth of merchandise.
wset.com 
 
Mayfield Heights, OH: Shoplifter tells officers they will have to shoot him 
When officers stopped a Walmart shoplifter July 16 near Circle K, he was 
uncooperative and said he was going to take their guns and they would have to 
shoot him. He had stolen two backpacks and filled them with Red Bull, earbuds, 
clothing and food, valued at a total of $590. The Cleveland man, 51, was 
eventually identified and charged with theft and failure to identify.
newsbreak.com 
 
Norton, OH: Update: Woman, 65, sentenced for stealing from Ohio store, using Pit 
Bulls to attack employee 
 65-year-old 
woman has been sentenced in connection with a store robbery and assault on an 
employee using pit bulls. Linda Snow was sentenced in court on Thursday, 
according to the Summit County Prosecutor's Office. She previously pleaded 
guilty to felonious assault. The aggravated robbery charge against her was 
dropped. 
 
She is expected to spend the next four to six years in prison. On Aug. 
16, Snow and her daughter, Jennifer Clark, 38, stole a cart full of food from a 
market in Akron, Ohio. When an employee tried to confront them in the parking 
lot, Snow opened the doors of her vehicle and let out three pit bulls. Two of 
the dogs attacked the employee, who suffered serious injuries. Snow, Clark and 
Clark's 11-year-old son then drove away with the dogs.
myfox8.com 
 
San Diego Organized Retail Crime Alliance Releases July Newsletter 
In SDORCA's latest newsletter, see tips for the "new normal," how to identify 
suspects in an era of mask-wearing, information about upcoming (virtual) 
meetings, and much more. 
Read more here 
 
Two Californian's Get 33 months each for Passing Counterfeiting $100's at 
Retailers in Idaho 
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Shootings & Deaths 
Antioch, CA: Update: Police Find 20 Firearms In Case Of Man Suspected Of Fatally 
Shooting Ex-Girlfriend outside 7-Eleven 
After arresting a man on suspicion of killing the mother of his child in a 
convenience store parking lot in Antioch, police found 20 firearms, including 
several assault rifles, when they searched a related address in Oakland, Antioch 
Police said Wednesday. Police said Ramello Darryl Randle, 25, fired multiple 
rounds from a semi-automatic pistol into a car parked at a 7-Eleven on Buchanan 
Road in Antioch early Monday, killing his estranged girlfriend, Jonaye Bridges, 
24, and wounding a 27-year-old man in the car.
patch.com 
 
Thornton, CO: Woman stabbed to death in Chili's restaurant parking lot, suspect 
is in custody 
A man and a woman were stabbed Thursday in a restaurant parking lot, and the 
woman has died, police said. The stabbing happened outside a Chili's, 16507 
Washington St., police said. The male victim has been taken to a hospital. A 
suspect, a man, is in custody. An investigation is ongoing, and police said 
there's no continuing threat to the public.
denver.cbslocal.com 
 
Canada: Montreal: Police investigation: Shoplifting Suspect jumps off 14th floor 
balcony & dies 
Quebec's independent police watchdog is investigating after a 29-year-old man 
died during a Montreal police (SPVM) intervention. The Bureau des enquêtes 
indépendantes (BEI) says multiple SPVM constables arrested the man for 
shoplifting at around 2:30 p.m on July 30, After the arrest, the man was 
reportedly accompanied to his home to provide identification to police. Police 
told the BEI the man said his ID was in a bag on his 14th-floor apartment 
balcony. After stepping onto the balcony to retrieve his ID, police say he 
"(threw) himself into the void." The BEI says the man's death was pronounced 
on the scene. The investigation will focus on verifying whether the 
information provided by the SPVM is correct. 
globalnews.ca 
	
		
		
		
		
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		Cincinnati, OH: 2 arguing inside Family Dollar led to shooting by 
		Employee 
		
		An argument in a Northside store ended with a clerk shooting a man. 
		Police said the shooting happened at the Family Dollar off of Colerain 
		Avenue on Thursday. Police said that two people were arguing in the 
		store and the argument escalated to a point that caused a store clerk to 
		pull out a gun. Someone else came to intervene in the fight and 
		eventually got shot in the arm by the clerk, police said. Authorities 
		are looking for the clerk who took off after the gunshots.
		
		wlwt.com  | 
	 
 
Berkeley, CA: CVS Shoplifting Incident, Officer-involved shooting under 
investigation 
Police were at the scene of a shoplifting incident where a police officer fired 
a weapon after suspects drove their car at her Thursday night, authorities said. 
Around 9:20 p.m., police responded to reports of the incident outside of a CVS 
Pharmacy in the 1400 block of Shattuck Avenue. When the officer arrived, she 
encountered a blue four-door suv with three suspects inside driving toward her, 
and she fired her weapon at least twice at the vehicle in self-defense. The 
vehicle fled the scene, and there were no preliminary reports of other injuries.
cityofberkeley.info 
   
 
Robberies, Incidents & Thefts 
Las Vegas, NV: Police searching for robbery suspects who used pepper spray on 
employees  
 
Brunswick County, NC: Two arrested in connection to 2019 robbery at Piggly 
Wiggly 
 
Canada: Halifax police search for suspect in gas station robbery 
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• 
C-Store - Granville, 
MA - Burglary 
• 
C-Store - Cherokee 
County, MO - Robbery 
• 
C-Store - 
Collinsville, VA - Armed Robbery 
• 
C-Store - Columbia, SC 
- Armed Robbery 
• 
C-Store - Morristown, 
VT - Robbery 
• 
C-Store - Wayne 
County, IN - Armed Robbery 
• 
CVS - Berkeley, CA - 
Armed Robbery 
• 
Gas Station - Edinburg, 
TX - Robbery 
• 
Gas Station - Edinburg, 
TX - Robbery 
• 
Guns - Will County, IL 
- Burglary 
• 
Gas Station - 
Columbia, SC - Burglary 
• 
T-Mobile - Spokane, WA 
- Armed Robbery 
• 
Walgreens - Millbrae, 
CA - Robbery 
• 
Walgreens - San Mateo 
County, CA - Robbery  | 
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Daily Totals: 
• 11 robberies 
• 3 burglaries 
• 0 shootings 
• 0 killed  | 
 
 
 
  
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Weekly Totals: 
• 63 robberies 
• 26 burglaries 
• 4 shootings 
• 5 killed  | 
 
 
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Click to enlarge map 
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None to report. | 
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Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights 
 
 
  | 
Division Safety and Loss Prevention Manager 
Houston, TX 
- posted July 28 
Under the guidance of the Directors of Loss Prevention (LP) and Health, Safety 
and Environment (HSE), the Loss Prevention & Safety Manager is responsible for 
overseeing and championing initiatives and company programs, processes and 
controls that builds a culture around continuous improvement in 
safety/environment incidents, loss prevention, and security outcomes... | 
 
 
  | 
 
Vice President, Loss Prevention 
Commerce, CA 
- posted July 29 
The Vice President of Loss Prevention will develop, implement and manage the 
loss prevention strategy for the Company. This role will have accountability to 
improve company profitability through the effective management of asset 
protection, safety, compliance programs, and community programs... | 
 
 
  | 
 
Director of Asset Protection 
Quincy, MA 
- posted July 28 
The primary purpose of this position is to provide protection of company assets 
by organizing the investigation and distribution of information. The AP Director 
is responsible to ensure Brand needs are met through staffing and development of 
their respective AP team... | 
 
 
  | 
 
Director of Asset Protection & Safety 
Atlanta, GA 
- posted July 27 
The Asset Protection & Safety Director is responsible for the protection of 
assets and the reduction of loss in the retail and dining divisions. This shared 
services position oversees the hiring, training and development of a team of 
Market Managers... | 
 
 
		  
  | 
 
Director of 
Loss Prevention 
North Bergen, NJ 
- posted July 29 
Key responsibilities include but are not limited to the following: Analyzing 
information, determination of exception data to drive investigation, 
communication and coordination of information to field teams and other 
partners... 
  | 
 
  
 
Featured Jobs 
 
To apply to any of today's Featured Jobs, 
Click Here
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Are you going beyond your job appraisal? Every year, executives face that one 
moment in time when corporate America tells you how you've done and most live 
within its boundaries all year long. Exceeding at your job is, by definition, 
going beyond it and the only way to move up is by doing just that. With 
increased job scopes and responsibilities, it may seem almost impossible to do. 
But for those who believe anything is possible, are you going beyond? 
 
Just a Thought, Gus 
 
 
 
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