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Angela Bisland, CFI was promoted to Divisional Director of Loss Prevention for CarMax.

Angela was previously the Regional Loss Prevention Director for the retailer in 2014 before earning this promotion. She has also held positions such as Assets Protection Business Partner for Target, Investigator for Target, and Enforcement Analyst for National White Collar Crime Center. Angela earned her Bachelors of Arts degree in Criminal Justice: Law Enforcement Intelligence and Crime Analysis from St. Joseph's University. Congratulations Angela!



FBI Chief Warns 'Terrorist Diaspora' Will Come to the West
Hundreds of terrorists will fan out to infiltrate western Europe and the U.S. to carry out attacks on a wider scale as Islamic State is defeated in Syria, FBI Director James Comey warned.

"At some point there's going to be a terrorist diaspora out of Syria like we've never seen before," Comey said Wednesday in New York. "We saw the future of this threat in Brussels and Paris," said the head of the Federal Bureau of Investigation, adding that future attacks will be on "an order of magnitude greater."

The FBI chief's comments reflect a consensus among U.S. intelligence officials that the group inevitably will strike out abroad as it continues to lose ground militarily under attack from a U.S.-led coalition.

Comey, who called violence directed or inspired by Islamic State "the greatest threat to the physical safety of Americans today." emergencymgmt.com

Former New York City Mayor Rudy Giuliani to Headline NRF Loss Prevention Conference
Rudy Giuliani, 107th Mayor of New York City will be among the keynote speakers as more than 2,000 retail industry loss prevention executives, cybersecurity experts and law enforcement officers convene in Washington next year for the National Retail Federation's annual NRF PROTECT conference. Giuliani will address "Principled Leadership: In the Face of Change and Crisis" during the June 26-28, 2017, conference in the nation's capital.

Never one to shy away from a battle, Giuliani almost single-handedly took on organized and white-collar crime in New York with a remarkable record of 4,000 convictions-one that very few attorneys can match.  nrf.com

Retailers are using a 'creepy' method to keep tabs on customers
Facial Recognition Takes Heat

Retailers are desperately trying to figure out how to salvage sales and get people into their stores. One way they're doing that is by trying to making shopping more "personal" and tech-savvy.

According to a report from The Guardian from earlier this year, department store Saks utilizes facial-recognition technology. It's "the same platform that investigators use to identify shoplifters [also] helps retailers figure out which displays are working better, and where the customer traffic is," video intelligence firm 3VR's CEO, Al Shipp, said to The Guardian.

But some of these potential ways to engage consumers could backfire - and consumers think they're kind of terrifying, too. Most concerning? The aforementioned facial recognition technology.

Retail Touch Points cites a recent study from RichRelevance which surveyed 1,018 U.S. consumers. The study revealed that a whopping 67% of the surveyed consumers "think it's creepy when retailers use facial recognition technology to identify prior shopping habits and relay this information to a salesperson." businessinsider.com

After Dallas Attack, Hundreds of Applicants Answer a Call for Backup
467 applications poured into the Dallas Police Department in the two weeks after the shooting, more than three times as many as came in during a similar period a month earlier. Police officials said applications were still coming in, giving the force of 3,500 a larger-than-normal pool of applicants to fill a police academy class that has in recent months struggled to find recruits.

"Our police officers ran toward the event," Mayor Mike Rawlings said. "And that's what young men and women are doing - they're running toward this, and following those officers who died. That's a great honor to their lives."

Deputy Chief Jeff Cotner, who oversees police training, said the increase in applications demonstrated the adage about picking yourself up when you get knocked down. nytimes.com

Catching a Whale
International Police Operation Bags $60M BEC Mastermind

A 40-year-old Nigerian alleged to have masterminded the theft of over $60 million in thousands of online scams has been arrested after an operation involving Trend Micro and international police. The suspect, known only as "Mike," was arrested in Port Harcourt in southern Nigeria after first being tracked and located by Trend Micro and Fortinet.

It's believed he managed a 40-strong team of scammers across Nigeria, South Africa and Malaysia, who also used malware in their campaigns. The group made their millions two main ways, according to Interpol.

The first was via payment diversion fraud - where a supplier's email account is compromised with malware and fake messages are sent to the buyer with instructions for payment to a bank account under the criminal's control.

The second is "CEO fraud", also known as "whaling" or "Business Email Compromise." Here the email account of a CEO or CFO is either compromised or spoofed and a request for a large wire transfer of corporate funds to a third party account is sent to an employee in the accounts/finance department.

This suspect defrauded one target alone out of more than $15 million. infosecurity-magazine.com

Retail janitors receive payment for stolen wages; $425,000
Retail janitors employed by Capital Building Services Group to clean Macy's and Herberger's stores around the Twin Cities have received their settlement payments from a wage theft lawsuit totaling $425,000.

In May 2015, retail janitors organizing with CTUL took legal action against the cleaning contractor, with claims that janitors who cleaned Macy's and Herberger's stores were paid less than minimum wage and did not receive overtime pay, among other offenses. The deal, which was reached at the end of February 2016, covers back wages and damages as part of a class action lawsuit . The settlement includes injunctive relief, ensuring that all employees will get paystubs and will have the option to get paid by check.

Retail janitors organizing with CTUL in the Twin Cities have now won more than $1 million in wage theft settlements in the past three years that have gone directly into workers' pockets. Other cases of wage theft in the retail janitorial industry include:

• A 2015 lawsuit against Kimco Services, settled for an undisclosed amount, involving workers who cleaned Kohl's and other stores and complained of having to work up to 35 unpaid hours per week.
• A 2013 settlement for $675,000 in a class action suit against Diversified Maintenance Systems by janitors who cleaned Sears, Best Buy and other stores in the Twin Cities.
• A 2008 finding by the U.S. Department of Labor's Minneapolis District Office that National Floor Maintenance had not paid the required overtime to more than 100 workers cleaning Lunds & Byerly's stores in the Twin Cities.

Retail janitors are continuing their campaign by organizing actions around the Back to School sales season, calling on retail stores like Kohl's to adopt a Responsible Contractor Policy. workdayminnesota.org

Why Corporate America Is Leaving the Suburbs for the City
"To attract younger workers, it helps to be in the city"

In June, McDonald's joined a long list of companies that are returning to downtown Chicago from suburbs like Oak Brook, Northfield and Schaumburg.

"Part of it is that cities are more attractive places to live than they were 30 years ago and are more willing to provide tax incentives, and young people want to be there," said David J. Collis, who teaches corporate strategy at Harvard Business School.

"But the trend also represents the deconstruction and disaggregation of the traditional corporate headquarters," he explained. "The executive suite might be downtown, but you could have the back office and administrative functions in Colorado, the finance guys in Switzerland and the tax team in the U.K."

"We are going through a change in our work force, and we wanted to be where we could attract millennials," Mr. Vergnano said. "This is a group that likes to be in an urban setting, with access to public transportation. They don't want to be confined to a building with a cafeteria or be next door to a shopping center."

"Millennials want the access and vibrancy of downtown. When we post jobs downtown, we get four or five times the response."

Editor's Note: They're not only changing the way we shop but they're also redefining the workplaces and living spaces of America as well and that's exactly why retailers like Target are building urban stores.  nytimes.com
Sears Hometown franchisee turns over intellectual property
after federal judge order

A week after abruptly closing and abandoning his store, a Sears franchisee in Michigan has turned over three computers containing customer data to the retail giant in accordance with an Illinois federal judge's order. Boucher had opened the Sears Hometown store in Escanaba, Michigan, last year under a three-year contract with the parent company. Sears alleged in its complaint that Boucher closed and abandoned the store on July 24, a day after an alleged accomplice reportedly demanded a bribe in exchange for the customer information. Sears says this could indicate Boucher's intent to use or disclose the customer information for his own financial advantage.

Sears is also demanding the return of $1 million in merchandise and an additional $75,000 in damages from Boucher, along with court fees.  law360.com
AllSaints Receipts Expose Too Much Card Info, Suit Says
AllSaints USA Ltd. has long ignored U.S. law governing how many digits in credit card numbers the high-end retailer can display on receipts, making it 100,000 times as easy for criminals to steal consumers' personal information, according to a putative class action filed Friday in Illinois court.  law360.com

Zara Workers Unionize For First Time In US in NYC
The Retail, Wholesale, and Department Store Union (RWDSU) will represent the more than 1,000 Zara employees, who greet customers, stock shelves, run fitting rooms and handle sales at the brand's Manhattan-based stores. The union also represents workers at department stores like Macy's and Bloomingdale's, as well as supermarkets, drug stores, and car washes.

After a majority of the workers at Zara's eight New York City locations signed cards saying they wished to be represented by the RWDSU Local 1102 chapter, the company agreed to recognize the union. Local 1102 also represents employees at Modell's Sporting Goods, Saks Fifth Avenue, and Cole Haan.  buzzfeed.com

Retail Risk announces Fraud Awards 2016 Finalists
The judges have met. The votes have been cast. Which of your colleagues, suppliers and competitors are winners of this year's Fraud Awards? This year's short list of finalists is being announced exclusively on the new Retail Risk News site today.

For a complete list of finalists in categories ranging from Risk and LP Director of the Year to Most Innovative In-Store Surveillance, click here. news.retailrisk.com

Lexington, KY Armed Men go to Walmart to Prepare for Doomsday
Police say a group of men with semi-automatic weapons and body armor went to a Kentucky Walmart to prepare for doomsday. Lexington Police Lt. Jackie Newman said that officers were called to the Wal-Mart on Saturday night after people reported seeing men inside a car wearing body armor and holding weapons. A six-month old baby was also in the car. The men told Police they were preparing for doomsday and needed supplies. Police found marijuana in the car and cited the men for the drugs, but did not charge them with any other violations. Police say a license is not required to have a semi-automatic weapon in a car. abc13.com

Register for 2016 ISCPO Conference now!
With just a little more than a month away for the 2016 ISCPO conference, its time to go ahead and register for the event. The link below will take you to the conference registration site. There you will be able to register and also see the link for the full agenda. For those who have already registered, we are looking forward to sharing another exciting list of session speakers and returning/new vendor partners. The keynote speaker will be Thomas Class - Special Agent in Charge of the Dallas FBI Field Office. Once again we will be offering education credits for this conference. Join us the evening of September 6th for the new cocktail hour to mingle with peers in the industry. Click here to register for the event. See you in September!

OSHA fines increase more than 78% for companies that break federal safety laws
Kroger Family of Stores Hosts Nationwide Hiring Event Aug. 9

Kroger's analytics arm acquires Market6

Quarterly Same Store Sales Results
Steve Madden Q2 retail comp's up 5.4%, net sales up 0.6%
Texas Roadhouse Q2 co. owned comp's up 4.5%, franchise comp's up 2.6%, sales up 12%
CVS Health Q2 comp's up 2.1%, pharmacy comp's up 3.9%, front store comp's down 2.5%, net revenue up 17.6%

All the News - One Place - One Source - One Time
 The D&D Daily respects your time
& doesn't filter retail's reality


Analytics Is Changing Way Companies Assess Risk, Fraud - Part 1 of 3
Scott Stephenson, chairman and chief executive of Verisk Analytics, a provider of data, analytics and decision support software primarily for the insurance, natural resources, and financial services sectors, discusses how analytics is changing risk assessments and how analytics helps companies combat fraud.

How is analytics changing the way risk assessments are performed?

Mr. Stephenson: Risk decisions are increasingly being made at the point of first contact with the risk bearer, in near real-time, and with the greater precision available through modern data analytic methods. Looking ahead, the advent of remote imagery, textual analyses, connected homes and the internet of things, among other developments, will make risk decisions even more targeted and more real-time.
Analysts estimate current North American smart-home penetration will grow to around 25% to 30% by 2020. In time, we'll discover how this technology can affect risk assessment. What's the optimal mix of devices to lower overall risk or claim severity and/or frequency? Do connected-home systems that are professionally monitored deal with theft better than self-monitored systems? Many questions haven't yet been answered, but solutions are coming. The key idea to remember is that technology is providing us with different kinds of data points, in greater volumes and with greater speed. That information enhances analytic models and, as a result, can help improve risk selection and assessment.
Part Two Tomorrow: How does data analytics help fight fraud? wsj.com

Could mobile scan and pay lead honest shoppers into a life of crime?
A new study by criminologists at the University of Leicester (England) asserts that retailers may find themselves with a shrink issue on their hands if mobile scan and pay tech is more broadly used.

According to the authors of "Developments in Retail Mobile Scanning Technologies: Understanding the Potential Impact on Shrinkage and Loss Prevention," a reduction in interaction with associates during shopping trips is likely to lead consumers who would normally not be tempted to take something without paying. Some shoppers may rationalize walking out with items that have not been purchased because of issues with scanning.

The use of the self-scanning leads to an average rate of loss more than 122 percent higher than average, according to data from available research on the topic.

One of the co-authors of the study, professor Adrian Beck from the University of Leicester's Department of Criminology, said that, while retailers and consumers both see potential benefits in mobile scan and pay technology, the theft issue represents "some potentially rather worrying long term consequences."  retailwire.com

Users Alerted After Disney Forum is Breached
Disney has been forced to notify users of its Playdom Forum that hackers have made off with sensitive personal information which could put their privacy and online security at risk.

The "unauthorized party" infiltrated the Disney servers on 9 and 12 July, acquiring usernames, email addresses, and passwords for playdomforums.com accounts as well as IP addresses, the firm said in a statement on Friday. infosecurity-magazine.com

200M Yahoo accounts go up for sale on digital black market
The hacker said the Yahoo database came from a Russian group who also breached LinkedIn and Myspace.  csoonline.com

Mobile Scan and Pay Technology could promote supermarket theft, study suggests -University of Leicester



Free Whitepaper - EAS Tag Recirculation

Apparel Source Tagging for Today's Retailers

Electronic Article Surveillance (EAS) Source Tagging and EAS Tag Recirculation are playing a large role in the evolution of retail logistics and loss prevention. Retailers realize that in-store tagging is very expensive, time consuming, and highly inefficient, and they are looking toward solutions that move EAS tagging to the most economical place in the logistics chain - out of the store, and back toward where the merchandise is manufactured.

Enterprising early adopters, such as Kohl's, Gap, Inc., Zara and bebe have proven that EAS Tag Recirculation provides important benefits, including:

Predictable cost of operating an EAS program.
No capital requirements for additional EAS tags.
Merchandise arrives at stores source tagged, secure and floor ready.
More tagging consistency, less apparel damage.
Maximum tagging protection during peak inventory periods.
No customer issues with tag pollution, when un-deactivated EAS sewn-in labels set off alarms.
No environmental issues caused by the non-degradable components of disposable labels
More security and better shortage reduction results than with sewn-in or disposable EAS
Cash rebates for the return of tags and pins.

By implementing EAS Tag Recirculation, retailers achieve higher levels of efficiency and customer satisfaction through this sustainable, innovative growth program spearheaded by their loss prevention department.

Download the full white paper now!

Click here to learn about All-Tag's community outreach program, and how our workers help us with our RF Label manufacturing and tag recirculation business.



Transforming Enforcement with Leading Edge Technology

With the concept of restorative justice growing in popularity as a way to save time and money for retailers, law enforcement and the judicial system, Lohra Miller, CEO of Turning Point Justice, tells us what's new with the Crime Accountability Partnership (CAP) Program in this LPNN interview. Learn about the reporting and analytics features they've added to their web-based platform, the partnerships that set CAP apart, and the team of LP veterans supporting their program.

LPNN Quick Take #4

Joe and Amber provide some advice for getting on the NRF Protect Conference agenda, tips on the submission process, and how to put together an impactful, valuable session that isn't a sales pitch.


Solution Providers, have a video or commercial you want to publish?  Contact us.

What's that worth? Find out on the Dark Web
When people discuss dark web markets, they tend to focus on payment cards; however, criminals are able to monetise a variety of different types of personal information, account credentials, and other stolen data.

Over just the past week SurfWatch Labs has observed the following items for sale on the dark web:

• Gift cards for a variety of ecommerce sites, retailers, and other services selling for around half price or less, including $1000 gift cards for major airlines available for $600.

• Paypal and bank accounts selling for around 10 per cent of their balance; PayPal accounts with a $200 balance were priced at $20 and bank accounts with a $11,000 balance cost around $1000.

Awareness of what is being sold on the dark web provides crucial insight into what cybercriminals are currently targeting - and what they're likely to target in the future. This is the crucial difference between external and internal threat intelligence. Internal threat intelligence is necessary for tactical defense. It's necessary for detecting and preventing threats, for responding to incidents, and for understanding what is happening inside your own network.

External threat intelligence looks outside the organisation's walls for relevant cyber activity trends facing similar types of organisations to better plan and prepare for impending threats to the business. This intelligence can provide the strategic insight necessary to direct resources and help guide internal tools and processes towards reducing an organisation's cyber risk. For example, if dark web intelligence reveals that gift card fraud is heavily impacting your organisation or others in your sector, resources can be directed towards discovering the cause of that fraud and implementing tactics to plug those weaknesses. Is the fraud due to skimmers making counterfeit cards, an insider stealing and selling cards, a third-party data leak, or something else? itproportal.com

Super-Shoppers: 13 percent of shoppers account for 87% of Internet revenue
International buying power in the Internet age is highly concentrated within a group of high-spending, high-frequency Super-Shoppers, according to a new global study from Worldpay called Pay That Way. Despite representing only 13 percent of the general population, these Super-Shoppers accounted for 87 percent of all spending on physical goods bought via the Internet every month. From March 2015 to March 2016, Super-Shoppers spent an astounding $372 billion on everything from clothes to leisure goods and electronics, compared to just $231 billion among the remaining 87 percent of the population.  pointofsale.com

Alibaba partners with French insurer AXA to calm fears over fake products

Connected Devices Seen As Boost To Mobile Commerce


Hundreds Attend ORCAID's Second Annual ORC Conference
at Boise State University

ORCAID's 2nd Annual Conference was an outstanding event. The event had hundreds of attendees, a variety of important topics and raised a significant amount of funds for the organization. This conference helped work towards the organization's mission of combating Organized Retail Crime.

The first day of the conference started off with an Introduction by ORCAID Chairman Ed Fritz, from the Boise Police Department. A presentation on Organized Retail Crime Investigations was given by Officer Cody Evans and Officer Terry Weir with the Boise Police Department. The key points were that refund fraud has seen a large increase due to the emergence of a secondary buying market for store return cards, and that credit fraud continues to occur because of the lack of implementation of chip and pin technology with various banks and businesses.

Steve Brown, an Organized Retail Crime Investigator for Fred Meyer, gave a detailed look into what an investigation looks like from initiation to conclusion. Brown discussed partnerships with other retailers, developing confidential informants, and making arrests with law enforcement. Christian Hardman, from the eBay North American PROACT & Criminal Investigations Team, gave a detailed view of what investigations look like with online sellers, and how they combat fraud. Detective Justin Elliot, from the Ada County Sheriff's Office, and Doug Kuripla, the Director of Assets Protection for Albertsons, gave a chilling view of prescription medicine fraud and the connection it has to Organized Retail Crime.

Day 1 ended with Detective Brian Holland of the Boise Police Department, who gave an eye opening look into gangs in Idaho, their connection to other states, and how they are impacting retailers.

Day 2 was a full day of training by Matthew Logan, from Panopticon Investigative Research. This comprehensive course provided tactical and practical instruction for day-to-day investigators on how to leverage the expansive growing content online to support an investigation. The training was hands on, and it provided a wealth of knowledge and resources to utilize in combatting organized retail crime.


ORCAID Board of Directors - Front Row: Anthony O'Barto; Middle Row (left to right): Marlene Bock, Nicholas Kulack, Terry Weir, Cody Evans, Curtis Exley, Preston Smith; Back Row (left to right): Darcy Layman, Marlin Baker, Ben Becker, Beau Lachance, Jonathan Edwardson, Doug Kuripla, Michael Culton, Ed Fritz

If you are in law enforcement or if you are a member of retail security in the Northwest, we invite you to apply for a free membership to our information sharing website at www.orcaid.org. Follow us on Twitter @ORCAIdaho and LinkedIn for future updates.

Many thanks to Jonathan Edwardson and Ed Fritz for submitting this recap to the D&D Daily!


Update: "ORC" crew targeted ATMs & Apple stores in three states
'Mother lode' was a $172K haul from a Maine location

Four city men were accused Monday of a brazen and sophisticated series of break-ins at an Apple computer store and at ATMs that prosecutors say spanned three states over eight months, netting hundreds of thousands of dollars. The scheme started unraveling when police began tracking their cell phones and the stolen computers they registered online.

Efrain Montero, 40, of 109 River Pointe Way, and David Barker, 39, of 21 Jordan St., both in Lawrence, were arrested in raids at their homes early Monday, where prosecutor Philip Mallard said state and city police seized $82,400 in $20- and $50-bills, a 9 mm Ruger handgun and the burglary tools, gloves and masks they allegedly used during the break-ins. Six cars also were seized, including what Mallard described as "a luxury BMW."

An early clue in the investigation came on Christmas morning, when Montero gave two of his children computers allegedly stolen from the Apple store in Mansfield, Mallard noted as he recited highlights of a 60-page criminal complaint in Lawrence District Court. The kids registered the gifts online with Apple, providing police with a digital trail of the loot, Mallard, an assistant Essex County district attorney, said in court.

Arrest warrants were issued for two other men, Ricardo Tejeda, 35, of 123 Lowell St., and Jonathan Santos, 34, of 20 Sherman St., both in Lawrence. The two are accused of conspiracy and larceny.

Mallard described an "organized retail crime" operation he said was skilled, organized, disciplined, nuanced, sophisticated and professional. He said the "breaking and entering crew" scouted their locations, disabled cameras as far as 100 yards away and - with one critical exception -- put their cell phones in airplane mode as they approached the Apple store and the ATMs. He said the crew broke through walls adjoining the Apple store and ATMs, disabled the alarms and retreated to see if police would respond.

Police proved as adept, tracing the stolen equipment online and tracking their cell phones, including a lone ping that one of the phones transmitted inside one of the ATMs, Mallard said. He said police were able to connect the men to several stolen cars allegedly used and abandoned in the burglaries, and also traced some of their burglary tools to a Home Depot store, where they obtained a video recording of the purchase on March 13.

The alleged crime spree began at 9:40 p.m. on Oct. 18 at Simply Mac, the Apple store in Mansfield, where the crew carried off cell phones, iPads and computers worth $120,000 and used a stolen car to make their get-away back to Lawrence, Mallard said. Mansfield police determined that the phones were turned on in Lawrence, providing a first clue that allowed investigators to begin closing in.

Many of the successful break-ins netted tens of thousands of dollars, but Mallard said "the mother lode, so to speak" came in Berwick, where he said they escaped with $172,000. eagletribune.com

Mechanicsburg, PA: Couple arrested in Bodybuilding.com warehouse burglary now charged with receiving $100K in stolen goods
A Cumberland County couple accused in a multi-county burglary ring are now charged with receiving an estimated $105,000 worth of stolen property. Robby Lee Zoller and Angela Sue Micklo were charged with receiving stolen property and conspiracy. They are charged with committing burglaries at eight businesses in Cumberland and Perry counties between November and March. Police say the investigation into the burglaries led to a search warrant for a unit at Mechanicsburg Self Storage. There they found 680 pieces of landscape lighting worth $40,000 taken from John Deere Landscapes. Also found was $65,000 worth of nutritional supplements stolen from Bodybuilding.com. Items were being sold on eBay. Zoller and Micklo, who were inside the unit, were charged on the outstanding burglary warrants issued in June. pennlive.com

Mount Pleasant, WI: Man hits 3 grocery stores for $750 in merchandise
Daniel Foxcraft stole items totaling $750.04 from two Pick 'n Saves and at the Festival Foods. The first incident occurred July 21 at the Pick 'n Save, when Foxcraft stole 10 bottles of alcohol from the store totaling $269.40. The second incident, on July 25 at another Pick 'n Save. Foxcraft was reportedly filmed on surveillance camera taking five bottles of alcohol, nine bags of candy, 31 packages of BIC lighters, and a stack of notebooks totaling $365.74. The third incident occurred July 28 at Festival Foods. Foxcraft allegedly stole 40 bottle of nail polish, several other makeup and hair products, and a bag of chips. Foxcraft faces three misdemeanor retail theft charges for each incident. journaltimes.com

San Antonio, TX: Man busted stealing $2,500 in merchandise
from Old Navy

Eddie Sanchez, 29, has been arrested on a theft charge for, together with another suspect, allegedly stealing more than $2,500 worth of clothing from an Old Navy store. An arrest warrant affidavit stated that store employees recognized both suspects because they had targeted several other locations in the past. The affidavit stated Sanchez and that other person walked into one store on June 2, loaded up bags with men's clothing, then walked out without paying for the merchandise. Store employees and loss prevention personnel told investigators they recognized not on the suspects, but their getaway car. ksat.com

Palmer Twp, PA: Boscov's LP Agent assaulted during Curtain Theft
A New Jersey faces theft and assault charges about four months after authorities allege he stole more than $400 worth of drapes from Boscov's Department store in the Palmer Park Mall. The incident occurred in March. Store security said a man took an armful of curtains, slipped away to a corner of the store and allegedly stuffed the merchandise into a plastic bag he pulled out of his jacket. As he bypassed the registers and headed out the door, a security officer tried in vain to stop him. When the Boscov's employee tried to grab the merchandise, the suspect reportedly shut the car door on his hand and drove off with $474 worth of draperies. Authorities eventually identified the alleged thief as Robert O'Brien. wfmz.com

Federal Way, WA: Sink thief caught after fleeing Home Depot

Crestwood, IL: Thief packs $300 worth of Razors into luggage, gets busted at Walmart

Exeter, PA: Police seeking Baby Formula thief who hit Walmart twice in a week

Ephrata, WA: Esther Sprague was arrested for organized retail theft at Walmart and possession of a legend drug without a prescription


Do you have an ORC case to share? Publishing it educates the LP & retail community, and
might fuel even more jobs and funding.
Share your ORC news and help the industry grow!!!

Shootings & Deaths

Palm Beach Gardens, FL: One person killed in gunfire outside Walgreens
A man was found dead in North Palm Beach on Monday after a shooting in Palm Beach Gardens, and police said they the two incidents are likely linked. Just after 2 p.m., Palm Beach Gardens police got a call of shots being fired in a Walgreens parking lot near the intersection of Northlake Boulevard and Congress Avenue. While Palm Beach Gardens officers were investigating that scene, the North Palm Beach Police Department called to tell them a body had been found in the backyard of a home in North Palm Beach, nearly a mile away. wpbf.com

Hanford, CA: Police continue to investigate shots fired at Wal-Mart
Police are continuing to investigate following reports of gunfire Friday at the Wal-Mart parking lot in Hanford. Around 3:28 p.m., the Hanford Police Department responded to the store at 250 S. 12th Ave. for multiple reports of shots fired in the parking lot. The suspects reportedly fled before officers arrived. Police said witnesses saw two men in their late teens to early 20s running from the scene. No injuries were reported. hanfordsentinel.com

Houston, TX: Terrifying Armed Robbery caught on tape inside a Houston area Grocery Store
Survivors of a violent supermarket robbery feel lucky. From the opening shotgun blast to the getaway, three robbers' assault inside Todo Supermarket lasted just 56 seconds, according to surveillance video. For survivors who dodged high-caliber, bulletproof-glass-shattering bullets, the crime is a never-ending nightmare. Three armed masked men entered the store, shots fired into the ceiling frightened everyone inside. Customers dove face down on the ground. The two clerks raced robbers to the store's security room, where the safe is stored. "It was about like another second (after me and my co-worker closed the door) and (the robbers) would have gotten inside," Kadiwala said. Instead, Kadiwala locked all three robbers out. Surveillance video shows their frustration. The men knocked, kicked then tried to shoot their way inside. The robbers stole a cell phone and wallet from two customers then fled. khou.com

Hazleton, PA: Convenient Store Owner Charged; fired a shotgun at a fleeing shoplifter
Nirav Patel admits he fired shots at a man who he says stole from his store "Puff-n-Pics". Patel said he fired the first shot when the suspect's car door stuck him in the face. He says he was trying to disable the vehicle. Patel fired two more shots as the suspect drove away. Investigators say Patel crossed the line when he shot at the fleeing suspect. The man survived his injuries. knoxnews.com

Johannesburg, South Africa: Greenstone Crescent Mall shoot-out
leaves one dead

One man was killed and a second arrested at Greenstone Crescent Shopping Centre yesterday afternoon following a shoot-out with members of the Gauteng Flying Squad. Spokesperson for the Edenvale SAPS said officers from the Flying Squad were following up on information which related to criminal activity. "The officers were in the Greenstone area when they noticed two suspects on foot," W/O Olckers said. As the officers the suspects in the parking area one of the occupants produced a pistol and attempted to shoot the officers. The officers retaliated. One of the suspects was shot and killed while the second was arrested at the scene. bedfordviewedenvalenews.co.za

Glendale, AZ: Woman kills armed man after he attempted to rob her at Circle K

Robberies & Thefts

Akron, OH: Police looking for 'brazen' serial robber
A man described by police as a brazen serial robber has struck again. Video from a daylight robbery at a dollar store shows an image that seems very familiar to investigators trying to solve a nearly a dozen holdups in recent weeks. fox8.com

Little Rock, AR: Target employee robbed at gunpoint closing out register
A Target employee in Little Rock was robbed at gunpoint late Saturday by two people while collecting money from cash registers at the front of the store around closing time. Authorities said the 25-year-old employee was approached by two male robbers around 11 p.m. The store closes at 11 p.m. each night. Both had their faces masked by the hoods of their hooded sweatshirts. The Target employee was not injured. Another Target worker told authorities that he believes the three had entered the store earlier and pretended to shop. arkansasonline.com

Palmer Twp., PA: NJ man charged with theft and assault on LP Agent at Boscov A New Jersey faces theft and assault charges about four months after authorities allege he stole more than $400 worth of drapes from a department store and assaulted the security guard that tried to stop him. Store security said a man later identified as O'Brien took an armful of curtains, slipped away to a corner of the store and allegedly stuffed the merchandise into a plastic bag he pulled out of his jacket. When the Boscov's employee tried to grab the merchandise, O'Brien reportedly shut the car door on his right hand and drove off with $474 worth of draperies. Authorities eventually identified the alleged thief as O'Brien. wfmz.com

Houston, TX: FBI investigating Armed Robbery of bank inside Kroger

Annapolis, MD: Former Dunkin Donuts manager charged with theft of over $12K

Idaho Falls, ID: Man charged in $13,000 Cabela's and Sportman's Warehouse Burglaries

San Francisco, CA: Burglars steal $40,000 in merchandise from Antique store

Clinton Twp, NJ: Three suspects in string of N.J. burglaries caught in Hunterdon

Woman applies for job at store she stole from three times in one week, police say

Peoples Jewellers in the Tecumseh Mall, Windsor, ON, CN reported a Distraction Theft on 8/1, merchandise valued at $3,999

Shaw's Jewelers in the Regency Mall, Racine, WI reported a Distration Theft on 7/30, merchandise valued at $3,399

Credit Card Fraud/ID Theft

Jefferson County, AL: 2 Detroit men busted in Alabama with 177 stolen identities
Two Michigan men caught in Alabama with nearly 200 stolen identities are the latest to be snared in the net of Jefferson County's Financial Crimes Task Force. Vestavia Hills Police announced the arrests of Damon Sean Haneline and Duvuan James Holliday-Seegars, both of Detroit. They were arrested in the Birmingham area on July 28 in possession of 177 stolen identities from more than 25 banking institutions. The pair is believed to be responsible for thousands of dollars in fraud loss before being arrested by the task force and Shelby County sheriff's deputies. The Financial Crimes Task Force includes Vestavia Hills police, the Jefferson County District Attorney's Office and the U.S. Secret Service. "This case emphasizes the need for a RICO statute in Alabama," District Attorney Brandon Falls said, "We will continue to be a target for credit card fraud rings until we have the ability to go after the leaders responsible for this type of organized crime." (Alabama does not have an ORC law). al.com

Trenton, NJ: 'Operation Smiles'; Owner of Go-Go Bar Arrested on Racketeering Charges in Alleged $9-Million Credit Card Scheme
Each of the six men was arrested for allegedly engaging in an elaborate scheme in which they used stolen credit cards-as well as gift cards that they purchased with the stolen credit cards or acquired through other criminal schemes-to steal more than $9 million. tapinto.net

Wilkes-Barre, PA: Former cocktail waitress agrees to plead guilty
in $420k casino scam

A former Mohegan Sun Pocono cocktail waitress accused of swiping card information in a scam that cost the casino more than $420,000 has agreed to plead guilty to federal money laundering charges. citizensvoice.com

Maine drug enforcement agent pulls over N.Y. suspect finds 54 cloned credit cards in Westbrook, Maine

Chesterfield, VA: Two men wanted in fraudulent Credit Card purchases of prepaid Visa Gift cards at Walmart

Colorado Springs, CO: Victim claims credit card was stolen while hospitalized

Hattiesburg, MS: Police searching for a female suspect in Credit Card Fraud; affiliated with a male suspect recently arrested

Skimming Reports

Crooks using new skimmers to steal from you
Detective explains new devices at ATMS, point-of-sale terminals

Now there's a new type of skimming device that doesn't use a camera at all. It's a fake card reader that fits snugly over the real one you often find in stores. First it reads your card information and then -- when you type in your PIN. "The PIN number is extracted and stored in the PIN pad overlay," explained Detective James Lilla who works with the Financial Crimes Task Force in New York.

This type of point-of-sale skimmer is  usually attached with double-sided tape. So if you can tug it loose, don't use it. And be sure to report it to store management," Hutheesing added. A tangle of elastic bands is another type of skimmer but you wouldn't be able to spot it as it is placed deep inside a gas pump.

Increasingly, ATMs are also being compromised by devices called  deep-insert skimmers - that can't be detected from the outside but that steal your information just the same. "The bad guys will insert a skimmer way deep into the mouth of the ATM, so as a customer you will never see it," explained Lilla.  news4jax.com

ATM skimming gang wanted after stealing more than $61K in Harris Co., TX
The search is on for several people who deputies say placed skimming devices on several ATMs in Harris Co. The Harris County District Attorney's Office say surveillance cameras captured the images of several people suspected of installing the skimmers at ATMs in Houston and Katy between March and April 2016. The suspects were able to create cloned credit and debit cards using the data collected from the skimmers. Now they are all wanted on credit card fraud charges. More than $61,500 was stolen from approximately 144 accounts, the DA's office says. abc13.com

Two bank ATM skimming devices found in Warwick, R.I.

Advance Auto Parts - Amarillo, TX - Armed Robbery
Arrow Pawn Shop - Garner, NC - Burglary
C-Store - Robstown, TX - Armed Robbery
Check 'n Go - Detroit, MI - Burglary
Checks Into Cash - Fredericksburg, VA - Armed Robbery
Circle K - Baton Rouge, LA - Armed Robbery
Circle K - Glendale, AZ - Armed Robbery/ Robbery suspect killed
Circle K - Jacksonville, FL - Robbery / Police Chase - crash
Coffey's Hunting and Shooting - Gadsden, AL - Burglary
CVS - Grand Rapids, MI - Armed Robbery
Daniel Stein Antiques - San Francisco, CA - Burglary/ $40,000
Discount Smokes - Joplin, MO - Robbery
Easy Link Wireless - Baton Rouge, LA - Burglary
Family Dollar - Macon, GA - Armed Robbery
Geddie Food - Athens, TX - Burglary
Georgetown Pharmacy - Georgetown, DE - Armed Robbery
Gibbs Custom Gunsmithing - Manhattan, IL - Burglary
Hop In - Mobile, AL - Robbery
Jake's Fireworks - Macon, GA - Armed Robbery/ Employee Theft- False Report
Loan Max - Akron, OH - Armed Robbery
Pizza Guy's - Antioch, CA - Robbery
Puff-n Pics - Hazleton - Shooting/ Owner charged
Riverside Liquor - Riverside, CA - Robbery
Shell - Jackson, MS - Armed Robbery/ Employee Theft- False Report
Smart & Final - Bakersfield, CA - Armed Robbery
Tim Hortons - Henrietta, NY - Robbery
Todo Supermarket - Houston, TX - Armed Robbery/ Shots fired
Valero - Antioch, CA - Armed Robbery
Weigel's - Knoxville, TN - Armed Robbery
7-Eleven - Wheaton, MD - Robbery/ Assault



Featured Job Alert Spotlights
Company Confidential Director of Global Security
The Sr. Director of Global Security will oversee the company's executive protection program, the security of the company's home office and international operations as well as certain investigations in the home and international offices. A minimum of 15 years experience in executive protection and/or corporate security with international security experience. Experience managing teams of people and administering a budget. Previous military or law enforcement experience is a plus. Proven ability to partner with local, state, federal, and international law enforcement. 

Director of Loss Prevention
Rocky Mount, NC

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AP Safety Specialist
Miami, FL

The safety specialist, asset protection, will oversee safety practices within an assigned group of stores. This position will execute the safety program designed to minimize associate and customer accidents...
Senior Manager Region Asset Protection
Columbia, SC

The Sr. Manager, region asset protection, is responsible for providing oversight in the protection of company assets and executing asset protection programs designed to minimize inventory shrink, workers compensation claims, general liability claims, bad checks and cash losses within an assigned region. This leader will direct and supervise a team of asset protection professionals and will have complete responsibility for managing investigations and auditing programs to ensure effectiveness and departmental compliance...


Loss Prevention Specialist
Westerville, OH

Loss Prevention Specialist will protect company assets through the execution of safety, inventory recovery and internal and external theft reduction programs. Assist with reduction of loss inventory, time, and assets. Monitor surveillance equipment. Identify, observe and apprehend shoplifters and others (internal or external) involved in acts of dishonesty...

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Scott Yancy III was named Regional Loss Prevention Director for Mattress Firm.
Scott Johnson was named Regional Loss Prevention Manager PBM - Southwest for CVS Health.
J.C. Felix was named Regional Loss Prevention Manager for Mattress Firm.
Dennis Lonergan was named Regional Loss Prevention Manager for Mattress Firm.
  Brendan Eberle was named Regional Loss Prevention Manager for Gap Inc.
  Josh Hasnauer was promoted to Regional Safety Manager for Harris Teeter.

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6 Secrets Smart Leaders Employ to Achieve Work-Life Balance  Work can be stressful, and the line between professional and personal lives can blur, causing burnout and dissatisfaction. It's a leader's role to make sure their teams are engaged and energetic. Here's how you can keep a successful work-life balance in your organization. No working around the clock

12 Ways to Improve Work Life Balance Starting Today  It can be hard to achieve a successful balance between working and your personal lives. Staying later at work lets you get more accomplished, but it also can cause more stress and burnout. Use these twelve steps to balance work, life and play. Drop the energy zappers
How to Make Life and Leadership Easier  Never take your gut for granted. Listening to your gut, or intuition, can become your most valuable resource, especially when it comes to making critical choices. Even if you're not in tune with your instincts, or maybe aren't sure when to trust them, here are some tips to make your life easier. Your Sixth Sense

Don't Take Work Stress Home With You  Just like you need to have a balance between your work and home life, you also need to make sure any stresses you have about work, stay there. It can take a toll on your health and relationships, but leaving stress at work is easier said than done. Here are some tips to help you. Third Space

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Active listening is absolutely critical if you really expect to influence change or modify behavior. You've got to hear what they're saying before you can plan or expect to do virtually anything. And hearing what they're saying is not simply hearing the words it's all about hearing the meaning and the intentions behind the words. Because words have a tendency to hide the true meanings and beliefs. As truth is often cloaked in humor so is meaning hidden in words. With the number one obstacle being one's self hearing is often drown out by how we want others to view us. So if you can leave your self at the door so to speak you can then begin to focus on hearing what they're saying.

Just a thought,
Gus Downing

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