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Twin Cities ORC Association Annual Conference & Training
Aug. 15-16

2017 Cargo Theft Summit Southern California
Aug. 22-23

2017 Safety Leadership Conference
Sept. 11-13

NE Loss Prevention Expo
Sept. 14

Retail Risk - New York
Sept. 14

Retail Council of Canada LP Conference
Sept. 19

The D&D Daily attending
Gus Downing & LPNN

Find out more

ASIS International
63rd Annual Seminar

Sept. 25-28

California ORC Association Annual Training Conference
Sept. 28-29

National Association of Bunco Investigators Annual Training Conference
Oct. 11-12

Colorado Organized Retail Crime Alliance Conference
Oct. 17

See More Events


In Case You Missed It

July's Moving Ups

11 New Senior LP's - 8 Appointments - 3 Promotions

ADT named David Brightly Director, EHS & Compliance
Agilence named Jeffrey Freedman Vice President Technology
Agilence named David Pettit Vice President, Food & Beverage Sales
ASICS America named Adrian Loredo Corporate Loss Prevention Manager
Canadian Tire named Carlos Prudencio, CFI Associate Vice President, Loss Prevention
Floor and Decor promoted Andy Stofanik to Vice President of Safety and Asset Protection
InstaKey named Former Pro-Hockey Player Chris Kenady Business Development Manager
Memphis Goodwill, Inc. promoted Henry Johnson, CFI to Senior Director Support Services
Party City named John Voytilla Senior Vice President Facilities, Construction, Procurement, & Loss Prevention
PetSmart promoted Matt Lincoln, CFI to Vice President, Loss Prevention & Safety
USO San Diego named Gene W. James, CPP as Board Chair

Jamie Campbell named Director, Ross Investigations & Safety Center for Ross Stores, Inc.

Jamie was previously the Regional Director of Loss Prevention - California for Kohl's Department Stores and had been with their LP team since 1999, starting as a District LP Manager, and then serving as Regional Director of LP for various regions. Jamie was also a Regional/Corporate Internal Investigator for Food Town Grocery Stores, and an LP Officer for Hill's Department Stores. Congratulations Jamie!

Submit Your New Corporate Hires/Promotions or New Position

RLPSA Day 2 Wrap Up

What Happens In Vegas...
Is broadcast everywhere!

Check out what happened in Vegas at RLPSA's Day 2 wrap up at the 38th Annual Conference in Las Vegas! Stay tuned for Day 3 highlights coming tomorrow.

Pay Day: Big Bucks for Top Executives
Executive compensation, padded with stock grants, continues to go sky-high

A WWD study of publicly traded U.S. companies in fashion, retail and beauty found 58 executives whose total compensation package topped $5 million last year. All together, their pay tallied $845.8 million.

The list of the highest-paid executives - which is overwhelmingly composed of white men - casts a bright light on the continuing lack of diversity in the executive suite. Only 15.5 percent of the highest paid in the industry are women.

At the top of the heap last year was Wal-Mart Store Inc.'s new e-commerce wiz Marc Lore, Jet.com founder , with compensation of $243.9 million

Right after Lore comes The Estee Lauder Cos. Inc. chief executive officer Fabrizio Freda (with compensation of $48.4 million), followed by Lore's boss, Wal-Mart ceo Doug McMillon ($22.4 million), TJX Cos. Inc. ceo Ernie Herrman ($18.5 million), Revlon Inc. ceo Fabian Garcia ($18.5 million), VF Corp. ceo Eric Wiseman ($16.3 million) and the short-lived Ralph Lauren Corp. ceo Stefan Larsson ($16.2 million).

The biggest pay days are almost always padded with huge stock and option awards, which accounted for 72 percent of the group's total pay last year.

The average compensation of ceos across all industries at $15.2 million in 2014, a 21.7 percent increase over 2010.

"Whoever is at the top of their field in any particular endeavor is always going to be subject to criticism when it comes to compensation," Palmer said. "There is no doubt that from now until the end of time, people will always be p-ed off about the people who make the most money in the world."

Palmer also noted that ceo's work - and hard - for their money. And it's also a job that keeps one churning both night and day. "Are you ever really off? It's really tough to be off," Palmer said. "It is a 24-7 job and you've got tons of competing priorities." wwd.com

Ascena Retail Group Restructuring - Creating New Leadership Roles
The owner of Ann Taylor, Loft, DressBarn, Lane Bryant and other brands is consolidating its executive leadership structure as part of its efforts to reinvigorate top-line growth.

Creating new CEO and COO positions for ascena Brands. Looking for new senior executive for developing strategic opportunities. All of which report to the chairman and CEO of ascena retail group, David Jaffe.

The appointments come as Ascena has seen its brands battered by increased competition from online players and fast-fashion retailers. In June, it announced plans to close 250 of its stores during the next two years, and seek rent concessions for some 400 additional ones. The news came on the heels of a dismal third quarter during which total same-store sales fell 8% amid a decline in store traffic across all brands.

It operates e-commerce websites and approximately 4,800 stores throughout the United States, Canada and Puerto Rico. chainstoreage.com
Senators call on retailers to improve trucker working conditions
A group of democratic senators on Tuesday released a letter they sent to 16 retailers urging them to end practices they say disregard federal safety regulations and the employment rights of truckers, according to a press release.

The group is led by senator Sherrod Brown (D-OH) and also includes Elizabeth Warren (D-MA), Dianne Feinstein (D-CA) and Kamala Harris (D-CA). The letter is the latest salvo in Brown's effort to "increase the value of work." In March, he also released a report that called out "the port trucking industry as a case study in how companies mistreat workers to pad their profits," the lawmakers said.

The letter was sent to Target, Hewlett Packard, Home Depot, Hasbro, J. Crew, UPS, Goodyear, Costco, Ralph Lauren, TJX, LG Electronics, JC Penney, Steve Madden, Neiman Marcus, Walmart and Amazon. retaildive.com

NRF Says Gov't Count on Retail Jobs Falls Short
NRF in talks with Bureau of Labor Statistics to rethink how retail jobs are counted

The National Retail Federation claims the government doesn't give the full picture on the U.S. retail job market. And WWD has learned that the association is in talks with the Bureau of Labor Statistics urging the government agency to rethink how retail jobs are counted, to take a more comprehensive approach, and to team up with the NRF on the effort.

Government statistics indicate a loss of about 172,500 jobs in the sector in the first half of this year, with department stores losing about 37,000 jobs and apparel and accessory chains shedding about 10,400 jobs.

But the NRF has its own set of statistics indicating that retail jobs in the U.S. are growing in number, and that since 2010, there was an increase of 1.5 million retail jobs. According to the NRF, there are over 1 million retail establishments across the U.S. and retail sales have been growing at almost 4 percent annually since 2010. wwd.com

NRF: Differentiation Leads the Pack for Hot 100 Fastest-Growing Retailers
Whether they sell through traditional stores, online or both, companies that provide unique offerings and experiences for consumers dominate the list of Hot 100 Retailers published today by the National Retail Federation's STORES magazine. nrf.com

10 Predictions That Will Impact The Fate Of Retailers - Part 2
6. Next best offers will become next best experiences - Much of today's retail data analysis is used to suggest items and deals that will stimulate the next sale.

7. Learning will be continuous and adaptive - Rosen believes retailers should reframe their question from "How did the promotion do?" to "What experiments should I be running that quantifiably allows me to answer that question in a statistically valid way?"

8. Customer journeys will emphasize more pleasure and less pain - Many retailers' digital transformation initiatives begin by mapping the customer's journey, identifying friction or points of pain along the journey and then solving or ways to simplify the process or eliminate the pain.

9. Speed of innovation will improve when moving beyond fear of failure
- Rosen advises retailers to embrace a faster paced, agile development process that aligns business stakeholders with developers to bring new capabilities to market more quickly.

10. There will be a new vision for the physical store - The often discussed demise of the retail mall should not be blamed on the growth of e-commerce but on outdated customer experience models. "I think Jeff Bezos gets the new vision of the physical store. It is not merely the stock on hand and the cash registers that sit at that counter. It's around virtual inventory. It's around showcasing. It's around the ability to pay with my phone through mobile POS. It's the ability to eliminate the channel friction. It's turning retail stores into points of entertainment. Read yesterday's Daily for predictions 1-5. forbes.com

How Do You Uncover a Criminal Past - Webinar
Do you have questions about criminal records searches for employment screening?
Please join us for our complimentary webinar August 17, 2017 at 1:00 pm ET

A 2017 First Advantage survey found 22% of employers surveyed were "unsure" when asked about what types of criminal records searches to order. Are you curious how many employers search federal versus county records or both? Come to our webinar to get the answer and benchmark where, what and how criminal records are typically used for hiring decisions. We'll discuss the following and more: • The most common criminal records searches ordered by employers in the US. • The risks and strategies associated with the type of criminal records packages ordered for employment screening in the US.


Bret Jardine
Bret Jardine is the General Counsel for First Advantage. With nearly 13 years in this industry, Bret provides product oversight guiding best practices in background check usage used in hiring and housing. Prior to joining First Advantage, Jardine was employed with Zimmet Unice, Salzman Heyman & Jardine PA where he served as partner handling commercial litigation. Bret graduated with a bachelor's degree in political science from the University of Florida and received his juris doctor from Stetson University College of Law.

Theresa Preg
Theresa Preg is a widely respected criminal records expert with more than 20 years of background screening experience. Theresa has applied her in-depth knowledge to help impact critical industry legislation on topics such as the Fair Credit Reporting Act, state and federal employment laws and public records access. Theresa is also a past chairperson of the National Association of Professional Background Screeners. onlineseminarsolutions.com

Hot Topic has filled their Director of Loss Prevention position - Executive to be named shortly

Walmart Senior Manager Security Projects - Global Security job taken down

Sam's Club Director Fraud Analytics, Experience Protection job taken down

Sam's Club Director Data Analytics, Experience Protection job taken down

Death of Costco co-founder Jeff Brotman, 74, 'a complete shock'

Long Lines As Amazon Tries to Hire 50,000 in National 'Jobs Day'

Quarterly Same Store Sales Results

Restaurant Brands International Q2, Burger King up 3.9%, Tim Horton's down 0.8%, Popeyes Louisiana Kitchen down 2.7%, sales up 2.6%
Papa John's Q2 North America system-wide comp's up 1.4%, International up 3.9%, revenue up 2.8, six month sales up 3.8%
Boot Barn Q1 comp's up 1.3%, net sales up 4.5%
Party City Q2 brand comp's up 0.1%, revenue up 4.9%

EHS Today's Safety Leadership Conference
September 11-13

Learn From Leading Experts in Safety & Risk Management

The theme of the 2017 Safety Leadership Conference is "Who Leads Safety?" Striving for a safe working environment for employees is important, but true cultural change occurs when we realize who should lead safety at our company.

This conference provides a three-day learning and networking experience showcasing compelling keynote speakers, facility tours, workshops, networking, and breakout sessions across four learning tracks; Safety and Risk Management, Construction, Compliance, and Safety Technology.

The expert panelists will examine concepts like transforming the safety culture, using leading indicators to improve safety, strategically integrating EHS into the business model, creating an engaged workforce, maintaining continuous improvement and achieving true safety leadership.

Register today. Additional $100 discount for teams of 3 or more.

Check out the full list of Safety and Risk Management sessions

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality


Digital Crime-Fighting: The Evolving Role of Law Enforcement
Law enforcement, even on a local level, has a new obligation;
Establish an effective framework for combating online crime
Editor's Note: LP's New Obligation As Well

As the cybercrime landscape continues to evolve, methods of policing it must change as well. The increasing number of cyber attacks propagated by everyone from nation-state actors to average criminals is blurring lines between cybersecurity and public safety, ultimately causing a shift in the role of government and law enforcement in protecting against these threats.

Verizon's 2017 Data Breach Investigations Report notes, "In addition to catching criminals in the act, security vendors, law enforcement agencies and organizations of all sizes are increasingly sharing threat intelligence information to help detect ransomware (and other malicious activities) before they reach systems."

Using their own behind-the-scenes collaboration venues, threat actors have also become increasingly well armed and well informed. This can be countered by defenders through better sharing of information tied to trending campaigns, changes in attack vectors, and the emergence of new tools. Foreign enemies become domestic enemies from thousands of miles away, calling for not only a deeper investment in cybersecurity skills and technologies but a broader framework for timely dissemination of intelligence across all global industry segments, both public and private.

Hacker Best Practices 
Cybercriminal activity has seen an uptick in recent years as new tools and methods for hacking become more accessible. Frameworks and platforms sold in underground forums enable low-skilled attackers to evade defensive barriers, becoming today's petty criminals.

Traditionally, law enforcement has played a role in cybercrime only after significant damage has been done - for example, when systems are held hostage by ransomware or significant corporate or personal data is stolen. However, as attacks become more frequent and the impact increasingly devastating, law enforcement, even on a local level, has a new obligation to establish an effective framework for digital crime-fighting.

Get Your Vaccine
According to Verizon's report, information sharing can "act like a vaccine" against cyber attacks. The report states that the spread of threat information goes beyond "just the indicators of compromise (malware hashes, YARA rules and such), but also [includes] working with law enforcement to investigate and bring the perpetrators to justice. It also requires sharing the more general context of cybersecurity incidents to inform prioritization of cybersecurity actions and law enforcement efforts to counter particularly damaging threats."

So, how can law enforcement begin engaging more broadly in information sharing?

Tools and communities: There are a number of resources immediately available, including intelligence industry initiatives like information sharing and analysis centers and open source threat feeds that provide relevant cyberthreat data and insights.

Diversifying expertise:
Developing the right expertise on staff, whether that means changing an existing employee's role or hiring an in-house threat analyst, can provide a more direct connection to the intelligence community, and help law enforcement agencies maximize the information they have.

Establishing the right partners: Threat intelligence partners can range from security vendors to local DHS fusion centers. These partners can provide common indicators and historical context that help prevent attacks, as well as best practices for incident response in the event a breach occurs.

Focus on forensic data: Leveraging in-house or external digital forensics and incident response resources as sources for key bits of data either during or after cyber attacks can yield valuable information in the fight against cybercriminals. Sharing information gathered with other law enforcement entities, organizations specializing in post-breach forensics and incident response, companies that have their own incident response resources, and government institutions can create a collective of expert knowledge that is a formidable counter to cybercriminal activity.

Law enforcement plays an important role in this collaboration. By following best practices for threat intelligence sharing and taking a proactive approach, law enforcement can help pass along important information quickly, and thus enable organizations across all sectors to make better judgments and stop the bad guys in their tracks. darkreading.com

Majority of Global Orgs Lack Security Best Practices
The inaugural 2017 State of Cybersecurity Metrics Report from Thycotic analyzed the results of a Security Measurement Index (SMI) benchmark survey of more than 400 security executives around the world, based on internationally accepted standards for security embodied in ISO 27001. It found that 58% are falling down on the job.

With global companies and governments spending more than $100 billion a year on cybersecurity defenses, a substantial number, 32%, of companies are making business decisions and purchasing cybersecurity technology blindly, the report found - without any way to measure their value or effectiveness. Even more disturbing, more than 80% of respondents fail to communicate effectively with business stakeholders and include them in cybersecurity investment decisions, nor have they established a steering committee to evaluate the business impact and risks associated with cybersecurity investments. infosecurity-magazine.com

New Jersey Enacts Restrictions on Retailers' Collection and Use of Consumer Identification Information
On July 21, New Jersey Governor Chris Christie signed the "Personal Information and Privacy Protection Act." The new law, effective October 1, 2017, imposes restrictions on when a "retail establishment" can scan information from a consumer's driver's license or state-issued identification card, and on what the retailer may do with that information once it has it. The statute will present compliance challenges, particularly for retailers conducting business in multiple states. lexology.com


Special Edition of Canadian Push Appearing Tomorrow
Due to the increased news and critical developments in the Canadian retail market we will be publishing a Special Edition tomorrow

Racial Profiling Streamed Live Online at Regina Canadian Tire
Security Guards Confronts Indigenous Man

A shocking Facebook Live video shows an Indigenous man being confronted and escorted out of a Canadian Tire store in Regina after an employee accused him of stealing.

Kamao Cappo, who says he did nothing wrong, broadcast the incident as it unfolded on Wednesday. The video shows an employee accuse Cappo of trying to steal an item from the store.

"Dude, I'm warning you now, I'll take the phone away from you," the employee says in the video posted by Cappo, which has been viewed more than 131,000 times on Facebook.

After an altercation, the employee appears to push Cappo against an aisle.

Don't ****ing push me, ***hole," the employee says, holding Cappo against the aisle. The customer has handed the footage over to police and says he intends to press charges.

Regina Police spokesperson Elizabeth Popowich said the incident will be investigated as an assault and Cappo "will be notified as to the result." A second video of the altercation posted by Cappo, which appears to show the moments after Cappo was pushed, shows the same employee escorting him out of the store and encouraging him to post the video to social media.

Fallout from the video was swift. Canadian Tire's head office issued a statement apologizing for the incident.

"We sincerely apologize for the experience that occurred in our store and we are actively reviewing all of the facts surrounding this matter. We are communicating with Mr. Cappo directly, and we hope to resolve this matter as quickly as possible," said the company in a statement. ctvnews.ca

Employee who pushed and ejected man from Canadian Tire no longer with company
A Canadian Tire staff member who physically removed an Indigenous man from a store in Regina is no longer with the company, a spokesperson said Sunday. Kamao Cappo of the Muscowpetung First Nation posted a video to social media last week that appears to show him being pushed by a store employee who accused him of shoplifting.

A spokeswoman for Canadian Tire said the employee in the video "has not been working in the store since the time of the incident and he is no longer with (the company)."

Cappo was in the store buying a chainsaw, an extra chain and oil. But when he was at the checkout, he realized he had the wrong model and took the goods to customer service where he put the chain and oil inside the saw box for ease of handling by the clerk.

Cappo has said that when he went to look for the right model he was approached by an employee who accused him of trying to shoplift, pushed him against some shelves and physically removed him from the store when he wouldn't leave.

He said he has a heart condition and was injured in the confrontation. He said he filed a complaint with police and is hoping the employee will be charged. Cappo said he'll continue to press the issue in the hopes of making a difference for other Indigenous people.

While he's happy the Canadian Tire employee is no longer with the company, he says all sectors of society need more cross-cultural awareness training to address wider issues of profiling and discrimination.

Peaceful protest held outside Regina Canadian Tire
Dozens of protesters played drums and performed a smudging ceremony outside a Regina Canadian Tire store Friday after an Indigenous man was accused of stealing, pushed against a shelf and kicked out of the store earlier this week.

About 40 protesters, many of them Indigenous, met at the edge of the property to perform a drum circle and pray. They later marched across the parking lot to the front of the store, where they expressed outrage over an incident at the store on Wednesday, when 53-year-old Kamao Cappo was confronted by a Canadian Tire employee.

Cappo attended the protest himself and told the crowd that all his wants is equal treatment.

"I want them to protect the Indigenous people that walk in their doors and treat them as good as they treat any other customer. And that should be our right," he said. ctvnews.ca

Q&A: What are a customer's rights in a store?
A widely circulated video that shows a former Canadian Tire employee trying to kick a customer out of a Regina store - at times using force - has sparked debate about the issue of discrimination and customer rights.

Kamao Cappo said he was shopping for a chainsaw when an employee accused him of stealing. Cappo refused to leave and the interaction with the employee grew heated.

CBC-Radio's The Morning Edition recently spoke with Jeff Deagle, a partner at Hunter Deagle LLP in Regina, about what a customer's rights are and what someone can do if they feel unfairly booted from a store or followed around by employees.

When can an employee or a store manager ask a customer to leave the premises?

JD: Technically, anytime. When you enter a public, but private, establishment you're there at their permission. There's sort of a social contract and at any time they can ask you to leave and really, your rights are to leave.

For what reason can they ask you to leave?

JD: Really for any reason. The issue always becomes though, are there repercussions for the reasons they ask you to leave.

What if the store says to me, 'We think you were going to steal.' Well, if I've not left the store with anything is that OK, a suspicion that I might?

JD: No. Police have the power with a reasonable suspicion to detain people and investigate. Security officers are no different than an average citizen - they don't have any extra rights than you or I do. In fact, the only time the citizen's arrest provisions sort of kick is in if you've actually committed the crime. They could only really detain...anybody if the crime has actually been committed - they can't do anything in advance of a crime that hasn't been committed. cbc.ca

Tyco Security Products
Complete Security Solution Launch - Sept. 12th - Toronto, ON

Join us for an in-depth seminar to find out what pre-integrated and ready-to-deploy Exacq Video Management System (VMS), DSC intrusion detection, and Kantech access control can do for you and your bottom line customers. To register please check one of the following links 8:30 am Session or 1:00 pm Session. tycosecurityproducts.com

Yves Bilodeau named Vice President of Information Systems for Genetec

Organized Retail Crime Networks and the Impact on Modern Retail

Organized retail crime in Canada is big. And it is getting bigger by the day.

Because of our laws, Canada is especially vulnerable to these kinds of criminal activities. Regional, national and international groups have developed multi-tiered operations that end up selling billions of dollars in stolen product back into the retail supply chain and profits fund drugs, weapons and other corrupt schemes.

In this session, retail loss prevention professionals expose various plots and strategies and identify the most successful methods to undermine these criminal networks.

Don't miss out on this day of new connections and industry insights! Register today!


Mississauga, ON: After cashier wrestles with armed robber
15-year-old suspect shot by police

Early Thursday morning, the Pizza Pizza cashier didn't have much time to think about it. The video shows a 15-year-old boy, who fled the store and was taken to Sick Kids Hospital in serious condition after being shot by Peel region police, pulling the gun from a sweater pocket and brandishing the weapon about 10 centimetres from the employee's face.

In a matter of seconds after the gun was drawn, the employee reached across the counter and over the register, attempting to wrench the gun from the suspect's hands.

But a Pizza Pizza official and a security expert told CBC Toronto Friday the clerk should not have tried to disarm the assailant. In the late-night, pizza-joint holdup scenario, options could include pushing a panic button, retreating to a safe room and calling someone for help.

Surrey, BC: 'We will find you,' RCMP tell suspects in strip mall shooting
A male victim was injured Thursday afternoon when shots rang out at a busy strip mall in South Surrey. Mounties were called at approximately 3:30 p.m. after receiving several reports of the shooting. When officers arrived at the scene, they were told that a male victim had been injured, but had fled the scene on foot. He was located a short distance away, and was taken to hospital with non-life-threatening wounds.

Officers later said the victim, a 28-year-old Coquitlam man who is known to police, was shot in the ankle, and is expected to fully recover. The shooting is believed to be targeted, they said.

A witness told CTV News he'd heard between six and a dozen gunshots, which he described as a popping sound he initially thought might be firecrackers. The shooting is Surrey's 27th this year, and the fourth in a week.

Toronto, ON: Man charged after robbing 9 businesses at gunpoint
Toronto police have charged a man who allegedly robbed nine businesses in the Greater Toronto Area over the course of a week. Police allege that he robbed all nine businesses with a handgun. Police say the man allegedly started his spree on July 21. It ended with the alleged robbery of a jewelry store in Toronto on July 28, during which police allege he vaulted the counter and stole a number of gold chains. nationalpost.com

Doctors Cove, NS: Police looking for man behind mask used in gas station robbery
Police have released images of a torn-up mask used in a service station robbery on Saturday. The image shows a mask with tongue sticking out, torn from the left cheek and down the middle of the mouth.

A press release sent out by the RCMP on Monday states the mask was found discarded along Highway 3 in Doctors Cove on Sunday. The police believe the mask belongs to the man responsible for stealing money and cigarettes from the Barrington-area service station. The male and female employees working there were not hurt, nor were any weapons seen.

Edmonton, AB: Jewelry store owner issues warning over alleged fraud attempt

Chatham, ON: Men steal $110 from Foodland during crime spree

Grey County, ON: OPP Investigating Tractor Trailer Theft

Robberies and Burglaries

Pizza Pizza - Mississauga, ON - Armed Robbery/Suspect shot
Undisclosed business - Toronto, ON - Armed Robbery (7 incidents)
Undisclosed business - Vaughan, ON - Armed Robbery
Undisclosed business - Markham, ON - Armed Robbery
Undisclosed gas station - Doctors Cove, NS - Robbery



'Live in NYC 2017' Top 5


High Theft Solutions

Originally Published 3-7-17

Checkpoint Systems is a global leader in EAS, High Theft and RFID solutions for the retail industry, encompassing loss prevention and inventory accuracy in a growing omni-channel environment.

Stuart Rosenthal, VP of Sales for High-Theft Solutions (also known as Alpha) and Carl Rysdon, VP of Sales for Inventory Control Solutions, which comprises EAS and RFID solutions, tell us how Checkpoint's recent acquisition by CCL Industries will benefit their customers, how their brand has stayed relevant over the years, and what new innovations they're bringing to the LP industry.


Solution Providers: Have a video or commercial you want to publish? Contact us 



Ecommerce Fraud Prevention Poised for New Wave of Machine Learning Disruption, According to Signifyd's New Chief Scientist
Long-Ji Lin has been appointed Chief Scientist at Signifyd, the world's largest provider of Guaranteed Fraud Protection for ecommerce companies. In his new role, Lin will focus intensively on Signifyd's modeling and leverage big data analytics to detect fraud across more than 5,000 ecommerce merchants.

In addition to the impressive progress made over the past couple of years by machine learning solutions over rules-based systems, Lin sees potential for a significant wave of disruption through improvements in machine learning for the fraud prevention industry. businesswire.com

New eBay Authenticate Service Aims To Reassure Buyers And Sellers, Boost Anti-Counterfeit Initiatives
This fall eBay is launching eBay Authenticate, a new service designed to quell buyer concerns about the authenticity of high-end products purchased online, says Laura Chambers, vice president of consumer selling at eBay. In doing so, eBay hopes it will also "enhance the opportunity for our sellers to get top dollar for their items."

When an item that is part of the authentication process is sold, an authenticator will first examine it to verify that it is authentic. If it passes inspection, the item will then be forwarded to the buyer, explains Chambers. However, to further bolster consumer trust in the program, if a buyer receives an item that has been inspected and discovers that it is inauthentic, eBay will refund the buyer two times the cost of the original purchase price.

While new for buyers and sellers, eBay views its new authentication service as an extension of its existing anti-counterfeit initiatives, which include detection tools, enforcement and strong relationships with brand owners, retailers and law enforcement agencies. forbes.com

Brand knockoffs targeted by big data
Alibaba's Cloud Sword alliance helps crack down on fake goods

Copyright protection chiefs from across China converged on Alibaba's headquarters on Tuesday to learn how the e-commerce giant's big data technology can help crack down on fake goods.

It was the first meeting of the Cloud Sword alliance, which aims to combat the scourge of counterfeit goods since it was expanded to 13 provincial areas in May.

Officials saw a presentation on how Alibaba has used big data to identify fake goods and to locate online store owners, affiliated dealers and factories suspected of producing or selling knockoffs. The information is then passed to local authorities.

Such cooperation has proved effective and beneficial both to the governments and to the company's online shopping platforms, said Chai Haitao, deputy director of the National Office of Combating Infringement and Counterfeiting, which organized the meeting.

So far, Alibaba has provided local authorities with nearly 1,200 clues on suspected sellers and producers of fake goods, assisting police in catching 880 suspects and seizing goods valued at more than 3 billion yuan ($450 million). chinadaily.com

Foot Locker Unveils First-Ever Australian e-Commerce Store

Online orders drive up UPS average package volume by nearly 5% in Q2

Shopify grows the number of merchants selling on its platform 67% in Q2

ORC Week - ORC Leaders, Stories and Top LPNN Episodes
Oct. 2nd - Oct. 6th - Part of
LPNN's 'Special Series' Schedule

Columbia, MO: Walmart employee accused of stealing drugs
Police arrested a Columbia man Monday after being shown a video in which he appears to steal drugs from the Wal-Mart store where he works. Columbia Police arrested James Keown, 60, on suspicion of stealing prescription pills on July 21. Video showed Keown at the store, putting a 100-pill bottle of clonazepam into a bag and leaving it by a register. Later, Keown is seen leaving the store carrying the bag. Clonazepam is a benzodiazepine, a class of drug to which Xanax and Valium also belong. Keown admitted his involvement in the theft. columbiatribune.com

Christian County, KY: Dollar General Shoplifting bust turns into a $5,000 regional ORC case; 4 Arrested
Four Women apparently on a shoplifting spree across the region were arrested after a deputy reported catching the suspects with a load of merchandise. Christian County Sheriff's Office reported arresting the females Saturday in connection to a string of shoplifting complaints in Christian, Henderson and Hopkins counties and Evansville, Indiana. Sgt. James Dragoo investigated a complaint that four females shoplifted merchandise at the Dollar Store in Crofton. Dragoo stopped a vehicle in Hopkinsville that matched the description from Dollar General Store workers moments prior, noting the driver was reckless. During the traffic stop investigation, the deputy discovered "large amounts" of stolen merchandise from the store. Further investigation led to the discovery of other stolen merchandise valued at more than $5,000 from other areas. surfky.com

Troy, MI: Macy's nabs $888 Shoplifter with Booster Bag
A 21-year-old woman from the Saginaw area took a crafty approach in her alleged attempt to steal from the Macy's store on Big Beaver Rd. in Troy recently. The woman was stopped by a loss prevention employee who found $888.73 worth of merchandise in her purse lined with aluminum foil which she thought could defeat the store's anti-theft security sensors. She also had a wire cutting tool in her purse. theoaklandpress.com

Update: Reading, PA: Two women admitted to stealing more than $1,330 worth of items from three Wyomissing stores and led police on a chase
Sheila Jenkins, 50, and Erica D. May, 30, pleaded guilty before Judge Patrick T. Barrett to retail theft and conspiracy. In addition to the $138 worth of items taken from The Children's Place, police found $841 worth of merchandise stolen from Charming Charlie and $358 in items from the Express store in the Berkshire Mall. Jenkins was sentenced to four to 23 months in the county prison followed by two years of probation. She'll receive credit for 87 days served. May was sentenced to four years of probation. readingeagle.com

Submit your ORC Association News

Visit the ORC Resource Center

Shootings, Store Evacuation & Deaths

Armed customer kills suspect during Walgreen's Armed Robbery
Authorities say a customer at a Phoenix drugstore shot and killed a man who was attempting to rob the pharmacy Tuesday night. Phoenix police said that a man jumped the pharmacy counter, pointed the gun at people and demanded oxycodone from the pharmacist. An armed customer shot and wounded him.

Sgt. Jonathan Howard said officers found about a dozen workers and customers hiding in the Walgreens from the suspect who was still inside. After officers cleared the store, a police dog pulled the suspect away from his gun. Police administered CPR to the man, but he died at the scene. Authorities have not released the name of the suspect or the customer who shot him. nbc4i.com

Warrenton, VA: 76-Year-Old CVS Employee Accused of shooting and killing store Manager
Bernard Clark Duse Jr. was arrested Wednesday morning and charged with the death of Rex Mack Olsen, 64. Olsen was found dead near a dumpster outside his store on Blackwall Road about 10:35 p.m. July 26. Police say Olsen had been shot. Duse was an employee at the store at the time of the murder, the Fauquier County Commonwealth's Attorney's Office said Wednesday. Duse has been charged with first-degree murder and use of a firearm in the commission of a murder. Olsen, who lived in Reva, Virginia, worked for CVS for 25 years, and had managed the Warrenton store since 2008, the company said. nbcwashington.com

Chicago, IL: West Loop Target Evacuated After Security Suspects Shoplifter Has Weapon
The West Loop Target was evacuated after the store's security suspected a shoplifter had a weapon, police said. About 6:30 p.m. Tuesday, store security saw a man shoplifting and attempted to stop him. At that time, security noticed that the man had a "black and silver object" in the back waistband of his pants, she said, and promptly cleared the area of shoppers. As the store was being evacuated, the shoplifting suspect ran off, police said. Police did not know if the object store security saw was a gun, Amezaga said. No one is in custody and no one was injured. dnainfo.com

Robberies & Thefts

Detroit, MI: Burglars use a U-Haul truck to smash into Pharmacy
Detroit police are investigating after a U-Haul truck was used to smash into a Detroit pharmacy early Wednesday morning. According to police, it happened at the Southwest Discount Pharmacy in southwest Detroit. Police say they used the U-Haul to smash in the front door, but it actually smashed in the entire front wall of the pharmacy. The owner believes the damage will add up to about $60,000 and he will be closed indefinitely while they fix it. wxyz.com

Palm Springs, CA: Woman arrested after stealing & trying to run over Walmart Loss Prevention
Palm Springs police officers were called to the Walmart regarding a possible robbery at around 4 p.m. Officers arrived on scene and were told that Sample refused to cooperate with security officers inside the store and at one point swung her purse at them and threatened to kill them. Officers also learned that Sample fled the scene in a vehicle and tried to run down security officers as they attempted to detain her. Police used her license plate number to track down sample at her home where she was arrested a few hours later. kesq.com

Las Vegas, NV: Youth crime spree, string of Armed Robberies
There were four armed robberies within an hour of each other early Tuesday morning. The crimes happened in the dark morning hours on the east side and northeast part of the Las Vegas valley. Metro Police says all of the suspects are teens. Three 16-year-olds hit up a Pepe's Taco Shop and three convenience stores. lasvegasnow.com

Munster, IN: Five Armed Robbers hit Verizon, one suspect shot by Police
About 5:45 p.m., five people attempted an armed robbery at a Verizon store in Munster, Indiana. The suspects drove off from the robbery and were pursued by police. The officers were joined in the pursuit by several other Indiana police departments. A sheriff's office helicopter and Indiana State Police were also involved. A vehicle with the five suspects inside ran off the roadway in Gary. Three people were taken into custody. A fourth suspect was shot by a Gary, IN Police Officer. The fifth suspect is still at large. suntimes.com

Pontiac, MI: Man on Parole grabs $147 from CVS register; 2 prior conviction for Robbery

Sentencings & Updates

Houston, TX: Man sentenced to five years in Family Dollar burglary

St. Louis, MO: Man to spend 30 years in prison for two C-store Armed Robberies, shot store clerk

Fayetteville, AR: Charges dismissed against man accused of threatening Home Depot workers with hypodermic needle


AM/PM - Las Vegas, NV - Armed Robbery
Arby's - Newark, DE - Armed Robbery
Bedford Pawn - Bedford County, VA - Burglary
Bi Lo - Warner Robbins, GA - Armed Robbery
CVS - Pontiac, MI - Robbery
Dollar General - Duson, LA - Armed Robbery
Dollar General - Jefferson Parish, LA - Armed Robbery
Domino's Pizza - Jefferson Parish, LA - Robbery
Grassroots Cycles - Grand Junction, CO - Armed Robbery
Pepe's Taco - Las Vegas, NV - Armed Robbery
Sinclair - Las Vegas, NV - Armed Robbery
Southwest Discount Pharmacy - Detroit, MI - Burglary
Verizon - Munster, IN - Armed Robbery
Verizon - Conroe, TX - Armed Robbery (Highway 105)
Verizon - Conroe, TX - Armed Robbery (South Loop 336)
Walgreens- Bear, DE - Armed Robbery
Walgreens - Phoenix, AZ - Armed Robbery/ suspect killed by armed customer
Walgreens - Jefferson Parish, LA - Armed Robbery
7-Eleven - Las Vegas, NV - Armed Robbery


Daily Totals:
17 robberies
2 burglaries
1 shooting
1 killed


Mark McDermott named ORC Market Investigator (New England) for JCPenney

Jamie Arnone named Loss Prevention Professional for Marriott International

Christina Sanchez promoted to Inside Account Manager for Vector Security Networks

Submit Your New Hires/Promotions or New Position

Featured Job Spotlights

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• Formal interview training, i.e. Wicklander-Zulawski or Reid Techniques.
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