RLPSA: 5 Things Hotter
than the Desert
By Amber Bradley,
A desert can get hot, like 120 degrees hot. The Vegas desert can get even
hotter...especially when the Restaurant Loss Prevention and Security Association
(RLPSA) trade show kicked off its 36th Annual Conference there yesterday at the
M Resort and Casino.
Here's the five things hotter than the desert this week:
The largest RLPSA conference including a completely sold out
exhibition hall and more attendees than ever before.
4: The content of RLPSA day one including keynote speaker Dolf Berle,
president and COO of Dave and Buster's Inc.
Berle defined modern courage and how it supports building a culture of inclusive
communication. Berle helped the audience consider a new mindset of security and
risk management by working the "whole system" as a security and LP leader by
knowing the players and implementing the strategy, monitor execution and close
One of the most popular sessions was, "Engaging Senior Leadership in Your Crisis
Management Program" from Grace Burley, managing director of Strategic Crisis
Advisors. Burley walked attendees through each department's key roles in crisis
for an organization. Search
#RLPSA2015 to review her summary.
Keynote speaker Dolf Berle (Dave and Buster's) and Jim Forlenza (RLPSA)
Panel speakers for
of the Restaurant LP/Security Professional" session.
3: Heavy hitters in the restaurant industry taking the stage for an
"Evolution of the Restaurant LP/Security Professional" panel by Van Carney,
National Director, Safety & LP, Domino's; Rob Holm, Senior Director, US
Safety & Security, US Operations, McDonald's USA; Mike Keller, Manager, LP, Panera Bread.
Panelists gave varying perspectives on how attendees can evolve their role by
tackling professional development, new technology initiatives and how to mentor
Number 2: Solution provider and attendee interaction: the completely sold
out exhibit hall was bustling with a life of its own.
Number 1: Breaking news in the desert: The new President of RLPSA was
announced as Rob Holm, Senior Director, US Safety & Security, US Operations,
McDonald's USA. Congratulations, Rob!
Congratulations to the new board members announced as:
Rocco Prate, Regional Loss Prevention Manager at Wendy's Arby's Group
Dave Johnston, Senior Director, Loss Prevention & Corporate Security, Dunkin'
Van Carney, National Director, Safety & Loss Prevention, Domino's
Vendor Liaison: Scott Elkins, President of UAS
Stay tuned to the D&D for tomorrow's recap and
for more detailed information on the speakers and sessions.
Attendees enjoying the RLPSA Conference in Las Vegas.
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Webification and retail IT - Taking ecommerce to the shop floor
So how else should retailers be looking to implement webification? The shop
floor tablets used by The Entertainer are a great starting point. For example,
they can be used to enable easy review of a store's entire inventory, the
traditional in-store equivalent of which would be incredibly laborious, even
with the help of a shop assistant. By arming assistants with a tablet computer,
retailers can provide the shopper with an 'endless aisle' experience similar to
that of ecommerce. Moreover, these devices can also allow assistants to process
payments anywhere in-store, and even provide personalised recommendations. The
mass adoption of smartphones and the advent of low cost tracking tools also
provide retailers with great opportunities to market within the 'webified'
store. Facebook, for instance, has recently started offering businesses free
Place Tips beacon devices, allowing retailers to detect when a user is nearby
and initiate an appropriate response. It's an unavoidable fact that the ease and
convenience of online shopping has led to sky-high consumer expectations;
expectations that can only be matched if brands find ways to integrate ecommerce
functions customers love with bricks and mortar retail environments.
Fraud Rate on Mobile Passes Online & In-Store
Mobile fraud is on the rise. Somewhat ironically, the fraud rate on transactions
not involving a phone have decreased significantly, as more transactions become
mobilized, based on a new study. The study comprised an analysis of Kount data
from more than 100 million transactions across various devices from thousands of
merchants over the last four years. The industries include retail, digital
goods, multi-channel, online games, travel and telecommunications. While the
fraud rate for non-mobile transactions decreased by 50% over the last four
years, the fraud rate for mobile increased by 81%. This is the first time that
fraud on mobile devices has passed online and in-store fraud, according to Kount.
And of the mobile fraud, more is happening on Android than iOS devices. The
mobile fraud picture has changed over time. In 2011, fraud on iOS devices was
45% greater than on Android. But only two years later, the fraud rate on Android
was higher than iOS by 17%, which grew to 44% last year, which is where it
Mobile POS to quadruple reach as it grows beyond
micro merchants: report
Instagram commerce is about to explode
"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent
Indicted in Organized Retail Theft Ring hitting over 20 times for Over $800,000
in Jewelry Attorney General John J. Hoffman announced that seven
people have been indicted on charges that they were part of an organized retail
theft ring that allegedly stole over $800,000 in jewelry in New Jersey and five
other states. The defendants were charged as a result of "Operation Pandora," an
investigation by the New Jersey State Police and Division of Criminal Justice
that began in May 2014, after the ring allegedly stole $219,000 in silver beads
by breaking into a vehicle at the Clara Barton service area on the New Jersey
Turnpike in Salem County. Several of the defendants allegedly had followed the
two victims, who stopped at the service area after a jewelry trade show in Mt.
Laurel, N.J. The indictment charges the four men and three women with eight
thefts in New Jersey, including two additional thefts of jewelry with a total
value of more than $150,000, as well as retail thefts of cameras and a $5,700
bicycle. The defendants were linked to more than a dozen other thefts in New
York, Pennsylvania, Illinois, Virginia and Rhode Island, including jewelry
thefts in all of those states involving more than $430,000 in jewelry.
Third suspect Arrested in $100,000 Pepperidge Farm cookie caper
A third suspect in a retail theft ring has been arrested and charged, Old Fort
police said Monday. Franklin "Todd" Wayne Bradley, 53, was charged with one
count each of felony obtaining property by false pretense and receiving stolen
goods. Bradley is the third suspect allegedly involved in the theft of 53-foot
trailer full of Pepperidge Farm products, including cookies, goldfish crackers,
pretzels and more. Carlton Carson, 49, and Michael Lee Grant, 52, were arrested
last week in connection with the cookie heist. The stolen shipment of goods was
worth more than $100,000.
women arrested in Baton Rouge, LA Organized Retail Theft investigation
Six women were arrested this weekend after an investigation into thefts at
multiple stores in Baton Rouge. Deputies with the East Baton Rouge Sheriff's
Office were called to a theft complaint Friday, July 31 at Toys R Us on N. Mall
Drive. The complainant said a van pulled up to the front of the store and two
females got out of the vehicle carrying three large bags of merchandise. The
females went to the customer service counter where they exchanged the
merchandise, without a receipt, for gift cards and candy. After the exchange,
the females went to the children's department, loaded up a shopping cart full of
merchandise and exited the store without paying. A nearby deputy was able to
stop the vehicle in the Sam's Club parking lot. The deputy discovered six
females inside the van along with items from several merchants including
Charming Charlie's, Toys R Us, Walmart and Target.
Couple busted at Burlington Coat in Laredo, TX; purses and watches
Police say a couple was caught red handed, trying to steal from a department
store on Sunday. Rene Rodriguez and Patricia Vela were arrested at Burlington
Coat Factory around seven in the evening. According to the store employees, they
were trying to steal purses and watches as well as changing the prices on items.
Rodriguez and Vela had prior arrests. They were both charged with fraud.
Merrillville, IN Police investigating 2 in Macy's Grab and Run at Southlake Mall
Within minutes of posting surveillance images of two local theft suspects,
Hobart police received tips on the possible identity of the man and woman
pictured, Detective Sgt. Steve Houck said. The two were captured on surveillance
video as they allegedly stole purses and clothing from Macy's. Houck said at
7:19 p.m. July 18, the pair allegedly entered Macy's at 2210 Southlake Mall,
grabbed numerous purses and articles of clothing and ran out.
Woman Tips Off Partner on Bluetooth During Shoplifting Spree at Kohl's in
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Traveling Skimming gang of 6 Florida residents busted in Jefferson Parish, LA. -
Part of a larger operation Six residents of Florida caught seeking to
retrieve two so-called credit card skimming devices attached to a gasoline
station's pumps near Harahan made dozens of counterfeit gasoline, credit and
gift cards before Jefferson Parish Sheriff's Office deputies arrested them over
the weekend, authorities said Monday.
"It could be an organized crime thing where it's not just the six people. It's
not just the two locations where they found the card skimmers. They could have
painted the city and put it into a lot of other places," C2 Cyber Securities CEO
Nam Nguyen said. After the alleged crime ring was advised of their rights,
several of the suspect refused to cooperate.
Fatal police shooting in Columbus Wal-Mart under review 1 year later
Federal officials' review of the fatal shooting of a 22-year-old black man by a
white police officer has he carried an air rifle in an Ohio Wal-Mart remains
unfinished as his relatives plan a rally and vigil to mark one year since his
death. Crawford's family contends he was shot without a chance to respond. The
family has sued Beavercreek police and Wal-Mart Stores Inc., alleging negligence
and violation of Crawford's civil rights. The city and Wal-Mart denied the
Security officer fires gunshot after suspect ran with ring at Mondawmin Mall
A private security officer for a jewelry store at Mondawmin Mall fired at least
one gunshot in the parking lot Sunday afternoon as he chased a man who allegedly
stole a ring from the store, police said.. The suspect walked into RK & Co.
Jewelers in the lower level of the mall and asked to see the ring, which he put
on his finger, police said. After a brief conversation with a sales clerk, he
took off running, police said. The store security guard chased the man into the
parking lot, where the man climbed into a waiting getaway car, police said. The
security guard grabbed the door of the car, then saw the man reaching out of
sight, possibly for a weapon, and fired at the vehicle as it drove away, police
said. The car got away, and no nearby hospitals reported any walk-in shooting
victims matching the suspect's description, police said. No injuries were
reported, police said. baltimoresun.com
Three arrested for $52K warehouse burglary in Albany, GA
Police say Nichols and Marshall tried to sell the property through social media
sites, and at the Superior Creek Lodge, and at Target. An undercover "buy" was
set up and made in the parking lot of Target, where Nichols was taken into
custody, and a large quantity of additional property was recovered.
Smash-And-Grab Robbery Reported At Edward George Jewelers in Woodland Hills, CA
The Los Angeles Police Department says the incident happened about 2:50 p.m.
Monday at Edward George Jewelers at the Westfield Topanga mall. The store's
owner George Dekermanji says one of the suspects took out a sledgehammer before
jumping onto a counter and waving his bottle of pepper spray in the air.
Dekermanji says the incident marks the second time the store has been robbed in
the past eight months.
Victoria's Secret in Houston's Rice Village the victim of a Smash and Grab
Burglary Houston police are looking for thieves who broke into a
Victoria's Secret store in Rice Village early this morning. The "Pink" store
located on the 2400 block of University Boulevard and was the latest business to
be hit by smash and grab thieves in Houston. The incident happened around
Police link 4 suspects to PA and NJ CVS Store Robberies
Authorities in Delaware, Bucks and Montgomery counties, as well as Burlington
County, New Jersey, are eying a possible link among suspects in four CVS
Pharmacy robberies in the span of about a month.
15 hurt after pepper spray released inside JCPenney in Clearwater, FL
Fifteen people were treated for injuries after someone released pepper spray
inside or near the elevator shaft of the JCPenney at the Westfield Countryside
shopping mall in Clearwater. The Clearwater Fire Department treated 15 people at
the scene. Four people were transported to a local hospital. The store was
briefly evacuated, but it closed at 9 p.m. The area of the store was being
ventilated by the fire department.
Motorist on LSD rams head-on into Deputy's cruiser in a Mall parking lot in
Worcester, MD A deputy parked in a rear lot at the West Ocean City
mall said Hayward drove head on into his Tahoe patrol vehicle. The suspect was
"acting irrationally and was yelling at the deputy," the report also said. The
deputy called for assistance and additional resources from the Sheriff's Office,
and a unit of the Maryland Natural Resources.
Long-term Employee stole $80,000 from N. Attleboro, MA Appliance Store
A former longtime saleswoman at a local appliance store was arraigned today in
Attleboro District Court on charges she took part in embezzling upwards of
$80,000 from the company. Kathryn A. Glynn, 31, pleaded innocent to larceny by a
single scheme and credit card fraud. Glynn, who was a saleswoman for Lambco
Appliance for 13 years before the alleged embezzlement came to light.
New Orleans judge to reduce $1 million bond for New York credit card scheme
'kingpin' A New Orleans district judge said Friday (July 31) he will
reduce a $1 million bond for a New York man charged in a racketeering case
involving an alleged stolen credit card scheme. The judge didn't say what the
new bond amount will be. A Grand Jury charged him and nine others in a
racketeering case. He's accused of being the kingpin in a credit card fraud
scheme, in which he allegedly manufactured credit cards using stolen numbers,
and then giving those cards to mules who'd go to casinos in New Orleans, New
York, New Jersey and Ohio to get cash advances.
Miami Cake Maker Pleads Guilty to Stealing Thousands of Credit Card Numbers
In April 2013, according to a federal grand jury indictment, Pardo was nabbed
utilizing a fake bank credit card at a North Miami Pep Boys. It would certainly
get hold of even worse from there. A couple of months later, federal
authorities, executing a search warrant, searched the trunk of Pardo's vehicle
and found an enormous one-woman counterfeit operation: dozens of fake driver's
licenses, debit cards, credit cards, social security cards, tax information, and
notebooks complete of scrawled information.
Arrested 34 times, Jersey City felon now socked with credit card fraud charges
Credit card fraud has been added to the charges against a 48-year-old Jersey
City felon with 34 prior arrests. Jade Milton has been behind bars since June,
the credit card fraud charges are related to the robbery charge. Milton has 10
disorderly persons convictions and criminal convictions for robbery, theft,
shoplifting, two counts of drug possession and two counts of drug possession
within 1,000 feet of school property. He is currently on probation for another
count of shoplifting.
Arrest warrant issued for notorious jewel thief; 84 year old Doris Payne is
wanted in North Carolina for allegedly stealing a $33,000 ring An
arrest warrant has been issued for known jewel thief Doris Payne, who's accused
of stealing a ring in Charlotte, North Carolina. Payne is currently on probation
after being convicted of stealing a multi-thousand dollar diamond ring from a
jewelry shop on El Paseo in Palm Desert in 2013. According to the Mecklenburg
County Sheriff's Department, the 84-year-old has an arrest warrant for felony
larceny. The theft happened on July 11th in North Carolina. Reports suggested
the Payne may have taken a $33,000 engagement ring from a jewelry store.
Kim Richards, Former Star Of 'Real Housewives Of Beverly Hills,' Arrested On
Shoplifting Charges According to CBS Los Angeles, the former "Real
Housewives of Beverly Hills" star spent the night in jail after she was arrested
for allegedly shoplifting at a Southern California Target store. Richards, 50,
had about $600 worth of items in her cart when store security apprehended her on
Arson suspected at Discount Tire overnight in Louisville, KY
Fire crews were called to Discount Tire and Auto Service on West Market Street
at about 1:45 a.m. on Tuesday. They found two semi trucks on fire behind the
building. The semis were used to store old tires and wheels.
Burlington, ON arrests lead to discovery of an Identity Theft Ring
Police said during the course of the investigation they discovered nine
different counterfeit identities, which were allegedly being used to open bank
accounts and secure lines of credit. The Halton Police Fraud Unit initiated a
new investigation into the source of the victim information in the seized
documents. The probe ultimately led them to Toronto and a former employee at the
office of GM (General Motors) Financial.
UK: Thatcham serial shoplifter banned from entering 9 supermarkets and
pharmacies A 50-year-old prolific shoplifter has been banned from a
range of supermarkets and pharmacies in Thatcham. The order lasts for two years
and is as a result of Lewis' persistent stealing from local shops.
Caught on camera: Houston, TX Robbery suspects flee with $1700 stroller
Chicago Police looking for three-time Kmart thief
Three Florida Men Arrested on Credit Card Fraud Charges
Credit Card Fraudsters snatch puppies worth $4K from Daphne, AL pet store
Probation for Newton Woman Involved in $1,300 Walmart theft in Knoxville, TN
Halifax, NS Police Taser man armed with knife
leaving Needs store after robbery
A&G Auto - Kittanning, PA - Burglary
Ameci Pizza - Saugus, CA - Armed Robbery
AT&T - Newington, CT - Burglary
Beef Mart - Valparaiso, IN - Burglary
Big 5 - Woodburn, OR - Armed Robbery
Boost Mobile - Gulfport, MS - Armed Robbery
Country Club Liquors - Palm Desert, CA - Armed Robbery
CVS - Lexington, KY - Armed Robbery
CVS - Lorton, VA - Burglary
CVS - Greenwood, IN - Armed Robbery - 2nd in 6 weeks
Family Dollar - Yavapai Co, AZ - Armed Robbery
Family Drug Mart - Dartmouth, NS - Robbery
House of Shoes - Orlando, FL - Robbery
Metro PCS - Newhall, CA- Armed Robbery
Quick Mart - Muskogee, OK - Robbery
Royal Farms - Salisbury, MD - Armed Robbery
RS Discount - Lehigh Acres, FL - Burglary- $30,000 in lottery tickets
Walgreens - Abingdon, MD - Armed Robbery
Walgreens - Placenta, CA - Armed Robbery
Walmart - Woodburn, OR - Armed Robbery-15 yr old w/gun
7-Eleven - Rochester, NY - Armed Robbery
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7 Habits to Work Proactively, Not Reactively Our days are filled with
phone calls, responding to emails and attending meetings, how do we get anything
high-priority done at work? The key is to work proactively, not reactively. It
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Start on Monday
6 Remarkable Productivity Tips Musicians Can Teach You Without proper
planning, we start to become afraid of failing. However, just as musicians have
had to learn to face challenges head on, so can we. Here are some tips from
famous musicians on how to stay focused and productive.
Listen to your body
5 Powerful Stress Relievers You Can Do at Your Desk Stress is in our
every day lives. We feel its effects at work, at home, even on vacation. It can
wreck havoc on our mental and physical health if we don't take steps to fight it
off. Here are some workplace stress relievers you can do at your desk on those
Just laugh it off
13 Ways You Can Immediately Be Productive in Your New Job Starting a
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