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 August 6, 2014


The LP Industry's #1 News Source - Informing, Educating and Instilling a Sense of Community

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News Brief - Sponsored by WG Security Products

John Bellefeuille was promoted to Director of Loss Prevention for Giant Tiger Stores Limited.  John was the previous Senior Loss Prevention Manager for the retailer and has been with Giant Tiger Stores Limited since 2006. He was also the Director of Loss Prevention for Stokes Inc., and was the Loss Prevention Manager for Bouclair before he joined the Giant Tiger Stores team. Congratulations John!
Renee Dewolf was promoted to Vice President, Pharmacy Strategy for Sysrepublic, Inc. Renee DeWolf has recently accepted the position of Vice President of Pharmacy Strategy at Sysrepublic Inc.; where she will manage the strategic direction and overall global business operations for the newly launched Secure Pharmacy application. Renee has over 15 years of cross functional retail experience having held roles in operations, finance and loss prevention and is the current president of the National Association of Drug Diversion Investigators New England Chapter. Prior to joining Sysrepublic, Renee was Vice President and Healthcare Programs Director for Hilco Trading and in 2003 was tasked with the design and management of an award winning pharmacy loss prevention analytics program for a Fortune 25 retailer. Through these roles she has developed deep expertise in developing data driven strategies to reduce risk and enhance margin within unique and challenging business environments. She holds an MBA in Economic Crime and Fraud Management from Utica College in New York, a BS in Accounting and is a licensed Certified Fraud Examiner. Congratulations Renee!


The NRF's 'Help Us Build a Great LP Event' Survey coming to Your Inbox!  In a sincere effort to help build and mold a great LP conference for the industry, the National Retail Federation's VP of LP Bob Moraca and Vicki Cantrell, their SVP of Communities and Executive Director, Shop.org will be sending out a survey today asking for your input. With over 30 years of experience of building the largest retail LP show in North America they'd appreciate your taking the time to give them your thoughts and ideas of how it should evolve and change to meet today's challenges. Understanding how everyone is strapped for time, this request is an opportunity to get involved and make a difference for our industry - by sharing your thoughts and opinions with the most powerful trade association in North America. It's easy to be a critic, but it takes time and your engagement to make a difference and this is your opportunity to be heard. Do you have the time? 'Speak now or forever hold your peace.'  Click here to take the NRF's survey now.

LP Volunteers in Action making a difference - Barnes & Noble, Kroger, and Limited Brands  Watch this short inspiring video about how these 3 retailers' LP Volunteers help to serve our communities through programs that help teach children to swim, learn fire safety and support cancer research. Get involved - give back - you'll love it.

Massachusetts Senate passes law no longer allowing retailers to mail civil demand letters  The Senate passed a law last Thursday night that targets organized shoplifting rings by criminalizing the use and manufacture of specially made carry bags that foil store alarms. The same bill, which has yet to be passed by the House, would also no longer allow large retailers to mail letters to suspected shoplifters informing them they automatically owe the store $500 for missing merchandise, even if the value of the missing items is far below that amount. (Source tauntongazette.com)

Auto Zone and LP Investigator Conrad Castillo cleared by Jury Verdict in Harris County, Texas  On March 8th the New York Times ran an article about an internal case entitled "When Employees Confess, Sometimes Falsely" and was reported here on the Daily on March 10, and on July 31st a jury verdict found in favor of both the investigator and Auto Zone and even levied all costs of Court expanded or incurred in the case were hereby judged and taxed against the Plaintiff. A clear indication that a 12 person jury found Conrad Castillo and Auto Zone operating within professional standards. The Daily is pleased to be able to provide you with this update and see it as our responsibility to report these developments. We also appreciate it being brought to our attention. (Source District Court of Harris County Texas)

Urban Outfitters IT Security Head argues companies shouldn't have to disclose data breaches  Dawn-Marie Hutchinson told The Wall Street Journal that uproar over retail cyber security threats is "crazy hysteria. Placing blame doesn't help anybody, she said. Elizabeth McLoughlin at My Retail Media writes that a growing number of industry executives are arguing that "a large amount of breaches do not cause harm and should be kept quiet." "Not every piece of information which is exposed is stolen or used, or a valuable trade secret," McLoughlin writes. (Source businessinsider.com)

Judge OKs Class Action For Lawsuit Over Breaks Against Apple Retail Stores
After two and one-half years, nearly 450 court filings and thousands of pages of documents, a San Diego Superior Court judge has ruled that four former Apple retail store employees will be allowed to represent thousands of other hourly company employees in California in a lawsuit over untaken breaks, delayed final paychecks and inaccurate wage statements. In over 3,700 pages of court documents reviewed by IFO, both sides are fighting hard over unpaid wages, damages, penalties and attorneys fees that could potentially cost Apple over $60 million. Apple admitted that it doesn’t have a uniform method and procedure for handling breaks at its retail stores. Such lawsuits are fairly routine in the county and federal courts. Most notably Wal-Mart, KFC and Kraft Foods have been the subject of similar litigation. A federal jury found Wal-Mart liable for $187 million in 2011, while KFC reached a $6 million settlement in 2012. The Kraft lawsuit was filed last month and covers over 100 plant workers in California. (Source ifoapplestore.com)

Retail Foot Traffic Dropping 5% Every Month For Past Two Years With Internet Sales Up 15% Every Quarter For Past Two Years  The shift to online sales has prompted retailers to scale back store openings and will likely lead them to pare back their fleets even more in coming years, as more than $70 billion in lease debt expires by 2018. Growth in store counts at the 100 largest retailers by revenue has slowed to less than 3% from more than 12% three years ago, according to Moody's. The traffic declines are widespread across the industry. The lease obligations set to expire by 2018 provides companies that overbuilt in the past decade with a way to reduce their retail footprints. (Source wsj.com)

Walgreens acquires remainder of Alliance Boots - Europe’s largest pharmaceutical wholesaler; will keep HQ in the Chicago area - For now?  A new holding company to be formed in connection with the transaction will be named Walgreens Boots Alliance, and will include four divisions: Walgreen Co. (the largest drug store chain in the United States); Boots (the U.K. and Republic of Ireland’s leading pharmacy-led health and beauty retailer); Pharmaceutical Wholesale and International Retail (including Alliance Healthcare, Europe’s largest pharmaceutical wholesaler); and Global Brands. In addition, the combined company is establishing a cross-divisional global pharmacy market access group; The Walgreens Boots Alliance holding company will be headquartered in the Chicago area, while Walgreens operations will remain headquartered in Deerfield, Ill. Boots operations also will remain headquartered at its current location in Nottingham, U.K. the combined company is establishing goals for fiscal 2016, including revenue of between $126 billion and $130 billion and adjusted earnings per share of $4.25 to $4.60. In addition, the combined company anticipates exceeding the previously established $1 billion synergy goal. (Source drugstorenews.com)

National Stores selects LP Software for incident management and audit simplicity  The loss prevention team at National Stores, the Los Angeles-based discount retailer with 320 stores located predominantly in the Southwest, recently implemented LP Software's Loss Prevention Management System (LPMS) and Compliance Audit Management System (CAMS). “LPMS had the best of both worlds with the ability to be simplistic in everyday usage for the store and field teams, but a highly customizable engine on the admin side,” said Chris Nichols, VP of LP for National Stores. See today's Vendor Spotlight below for more on this LP success story.

Dollar General Said to Explore Family Dollar Bid

Office Depot settles California lawsuit for allegedly overcharging state agencies - to pay $80M in Q4 - no admission of wrongdoing

UK government set to explore how Bitcoin - virtual & digital currencies should be regulated

Under Attack - U.S. regional Banks - 1 out of 3 phishing attacks aimed at them

Quarterly Same Store Sales Results

Papa John's Q2 North America up 6% with revenue up 9.1%
Tim Horton's Q2 U.S. up 5.9% Canada up 2.6% with total revenue up 9.3%
Ralph Lauren Q1 retail up 3% with retail sales up 9%
Frisch's Q4 up 0.7% with revenue up 9.8%

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MO. # Cases $ Amount
Jan 91 $28.7M
Feb 78 $62.9M
Mar 76 $24.7M
Apr 87 $25.1M
May 95 $205.6M
June 91 $505.8M
July 120 $8.0M
Total 522 $852.9M


CCROC Task Force Training and Conference
September 4 and September 5, 2014

Oak Brook, Illinois  Hamburger University 

Admission is $80

More info and registration




New England ORC Symposium & Trade Show

Sept. 18, 2014
DCU Center
Worcester, MA

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# of reports

Jan 401
Feb 332
March 329
April 365
May 345
June 365
July 351
Total 2,488




MO. 2013 2014 %ñò
Jan 385 374 2.8%ò
Feb 310 313 .95%ñ
Mar 294 301 2.3%ñ
Apr 377 330 12.5 ò
May 385 303 21% ò
June 320 300 6.2% ò
July 306 404 24.2% ñ
Total 2,377 2,325 2.2 % ò





Wet Seal's Loss Prevention Team

"Think NO Shrink"

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RLPSA Day Two: A Mouse, Brand, and Wizard

By: Amber Virgillo
Owner & Brand Strategist
Calibration, LLC

The Restaurant Loss Prevention & Security Association (RLPSA) had a magical start to day two with Steven Miller, security business integration from Walt Disney Company. In what attendees are saying was one of the best sessions of the conference, Miller discussed Disney Security’s philosophies and tactics across its multiple theme parks, hotels and other venues.

In a rare appearance, Miller talked about Disney’s main objective, “We are not here to protect a castle or a set of ears. Our main focus is protecting our guests and 70,000 cast members.” Miller discussed their four key basics of guest service: safety, courtesy, show and efficiency. Miller also challenged the audience thought process of typical security by presenting numerous ways Disney protects its guests and cast members by using environmental design as well as other covert operations.

"It's an amazing environment because we're essentially competitors, but not here,” said Robert Brown, regional loss prevention manager, CKE Restaurants. “We are partners discussing best practices and bouncing ideas off one another."

A panel of LP and HR executives delighted the crowd with a talk-show type panel discussion on how to become more effective within your organization. Jesus Alvarez, head of loss prevention for Forever 21, Arlene Estrada-Petokas, director of corporate human resources from CKE Restaurants and Sandra Tillett, senior vice president from Lane Bryant, discussed principles of leadership, visibility and communication in building your own personal brand. The panel took questions as more of an interactive discussion emerged about how loss prevention professionals can ensure they’re taking positive steps to build and maintain their personal brand.

The general sessions concluded with social media wizard, Cynthia Hetherington from the Hetherington Group. Hetherington was not only humorous and engaging, she also provided incredible lessons on how important monitoring social media is for a company’s brand image, asset protection and safety of its executives. She also conducted live searches via free social media tools so attendees left with actionable strategies to assist with their investigations and brand protection.
Some of the free tools she demonstrated are:

1. SocialMediaLawUpdate.com - to get all your social media law updates
2. BizNar.com - to search what is being said about your company via social media
SocialMention.com - another tool to understand the social conversation about your company or people

The day ended with breakout sessions about delivering loss prevention awareness and highly effective investigations from Anne Sullivan, vice president of asset protection and safety, and Edwin Saul, senior manager of asset protection, both of CKE Restaurants, as well as a panel discussion on “Skimming Prevention: Best Practices,” with speakers Kimberly Bloomston, vice president of operations, The Zellman Group, Keith Hoover, assistant special agent in charge, U.S. Secret Service, Ken Keegan, senior risk and loss prevention manager, Jamba Juice and Kevin Trimble, U.S. Security Director – East Division, McDonald’s USA.



Check out @DandDDaily for more coverage and slide pictures from the actual sessions.
Save-the-date for next year’s RLPSA in Las Vegas August 2 – 5, 2015!


Axis Communications

Hedgie Bartol, Retail Business Development Manager for Axis Communications - North America, discusses the evolution of the camera and its application in retail loss prevention. As the market leader in network video, Axis offers network video solutions for professional installations featuring products and solutions based on innovative and open technical platforms. Hedgie tells us why migration strategy is so important for retailers, especially when upgrading from analog to digital IP video technology.

Episode Sponsored By:


LPNN Quick Take #3

In this LPNN Quick Take, MC's Joe and Amber discuss what they love hearing about from service providers at the show. They also talk about the importance of retailers and law enforcement collaborating. Lastly, they share their thoughts on the NRF conference and what is the most valuable takeaway for them.

Solution Providers, have a video or commercial you want to publish? Contact us.

Vendor Spotlight

National Stores Chooses LP Software for Case Management and Audit Simplicity

VP of LP Finds Benefits in New System Outside of Loss Prevention

The loss prevention team at National Stores, Inc. was looking for a case management program sophisticated enough to customize every aspect of their system, but still simple enough for the end user to help maximize productivity. The Los Angeles-based discount retailer also sought new audit software to handle its more than 320 store locations. After comparing various options, National Stores decided on LP Software’s Loss Prevention Management System (LPMS) and their Compliance Audit Management System (CAMS) as well.

“LPMS had the best of both worlds with the ability to be simplistic in everyday usage for the store and field teams, but a highly customizable engine on the admin side,” said Chris Nichols, Vice President of Loss Prevention for National Stores. “I especially like the fact that we can automatically feed our Civil Demand Vendor (CDA) and our two National Theft Databases, USIS and NRMA.”

The team at National Stores found benefits in LP Software’s new system outside of Loss Prevention, too. For instance, they found the audit module to be a great tool not only for LP audits but to document any visit conducted by just about anyone in the company.

“Anytime a District Manager, District LP Manager or even a buyer from the corporate office visits a store, they’re inputting a visit into the system,” Nichols said. “This allows us to ensure all stores receive adequate attention and provide valuable data that we can analyze if a store is under-performing.”

With LP Software’s Alert Module, National Stores is able to send an email alert based on any specific answer - or on the entire audit in general. When a piece of equipment stops functioning, information is immediately sent to a repair vendor. And when a key item is out of stock, the proper allocator is quickly notified.

“This is truly a system designed for Loss Prevention that we’ve been able to expand to our business partners,” Nichols said. The chains operated by National Stores include Factory 2-U, Fallas Paredes, Fallas Discount Stores and the recently acquired Conway Stores.

Learn more at http://www.LPGuys.com



Kount Issued Patent for Device Identification During Online Transaction Process
Bolstering its portfolio of intellectual property and range of fraud-fighting patents, Kount was recently awarded another patent related to online device identification. U.S. Patent No. 8,799,458, titled, "Identifying and marketing to a user device involved in an online transaction," was issued to the online fraud and risk management leader on August 5, 2014 and includes 56 claims. This is the third patent granted to Kount in 2014, with additional patents expected before the close of the year. The patent describes an elegant method of collecting data from an online device. The data is then used to uniquely identify the device and create a device fingerprint. The data and fingerprint may then be used for fraud prevention or marketing efforts. The patent is applicable to all Internet connected devices. It also has claims specific to mobile communication devices, gaming systems, televisions and even vehicles. This patent reflects both our commitment to innovation and ability to provide unmatched technology leadership to help customers boost sales and beat fraud," said Rich Stuppy, Kount COO. (Source insurancenewsnet.com)

Global retailers face payment challenges
E-retailers face many challenges when selling to customers around the globe: logistics, laws and marketing. Processing international payments also presents difficulties for some retailers, according to a new and exclusive Internet Retailer survey. Amazon.com Inc. and eBay stand as two notable and recent examples of e-retailers striving to expand cross-border sales—specifically, to Latin America. EBay in May, for instance, announced the launch of localized sites in Latin America. Consumers in 18 countries throughout the region will now be able to shop eBay’s online and mobile marketplaces in Spanish and Portuguese using local currencies. (Source internetretailer.com)

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zellman Fraudnet




Facewatch enters into the fight against organized retail crime in the US with the National Anti-Organized Retail Crime Association

Facewatch is delighted to announce that it has joined the National Anti-Organized Retail Crime Association (NAORCA) as a Business Affiliate with the longer term objective to assist US retailers in their fight against organized retail crime.

NAORCA is a growing association and dedicated to combating the global epidemic of organized retail crime. Founded in September 2012 in Massachusetts by Founder and Executive Director Christopher J. McGourty, the organisation is now working with clients around the world.

Facewatch is a secure online crime reporting and networking platform that enables businesses, public and police to tackle low-level crime by sharing images within business groups and by submitting full digital evidence packages to the police to help solve crimes. Founded in March 2010, the system now contains over 18,000 images and more than 8,000 registered business premises.

Simon Gordon (Chairman, Facewatch) said: “We look forward to sharing our experience of helping to make our communities in the UK both safer and more secure with NAORCA and its members, and to explore ways in which the Facewatch system can be put to best use in the US.”

Chris J. McGourty (Executive Director, NAORCA) commented: “It is estimated that the cost of organized retail crime in the US is between $30-40 billion. We welcome Facewatch’s arrival as a Business Affiliate to our organisation and look forward to working with Simon and his team in the US & UK to bring Facewatch to not only our members but the retail sector in general.”



Major Sting Takes Down Multi-Million Dollar Retail Theft Ring; 19 Charged - Fencing operations busted - More arrests likely in Kentucky & Indiana  Armed with search warrants, local, state and federal authorities raid businesses in Evansville, Henderson and Newburgh. After a lengthy eight-month investigation, a total of 19 people face charges in connection with a multi-million dollar retail theft ring that targeted more than a dozen businesses in the Tri-State area. The tangled web was led by Michael Rupert and Kyle Hudson who would have other people steal goods from local stores and then sell those goods on Ebay, prosecutors said. Some of the stolen items included high-end vacuum cleaners, televisions, power tools and designer purses. Fifteen more people face local felony charges. The eight month investigation culminated with raids at the Newburgh and Henderson locations of 'Dealmakers.' Authorities also served a search warrant at Kyle's Cell Phone Accessories and iPhone Repair on Washington Avenue near Weinbach. According to the federal indictment, Hudson conducted some deals at the former Super Flea Market on South Kentucky. Hudson's family used to own the property, according to court records. It remains unclear whether any of the stolen goods were sold to flea market patrons when the business was still in operation. The investigation began when Evansville Police officers began looking into a series of thefts of high-end merchandise from local stores, including several stores at Eastland Mall. Officials say the crime ring is gang-related and several people will face gang-enhancement charges. (Source tristatehomepage.com) (Source 14news.com)

Ohio man busted in multi-state - three separate traffic stops with 15+ access devices - 158+ fraudulent credit cards - gets 33 month federal prison sentence Mohamed Laye Dioubate, a naturalized citizen from Guinea, was sentenced to 33 months in prison. Sentenced for his part in a credit card scheme in the Eastern District of Texas. Dioubate was stopped on two separate occasions, once in Missouri and once in Indiana. During each of those stops, he was again found in possession of multiple fraudulent credit cards. Then on June 27, 2012, Dioubate was stopped on Interstate-10 in Beaumont for a traffic violation. A search of the vehicle revealed 158 fraudulent credit cards, a laptop computer and a credit card encoder. (Source cbs19tv.com)

Russian Gang Amasses Over a Billion Internet Passwords
A Russian crime ring has amassed the largest known collection of stolen Internet credentials, including 1.2 billion user name and password combinations and more than 500 million email addresses, security researchers say. The records, discovered by Hold Security, a firm in Milwaukee, include confidential material gathered from 420,000 websites, including household names, and small Internet sites. Hold Security has a history of uncovering significant hacks, including the theft last year of tens of millions of records from Adobe Systems. Hold Security would not name the victims, citing nondisclosure agreements and a reluctance to name companies whose sites remained vulnerable. At the request of The New York Times, a security expert not affiliated with Hold Security analyzed the database of stolen credentials and confirmed it was authentic. Another computer crime expert who had reviewed the data, but was not allowed to discuss it publicly, said some big companies were aware that their records were among the stolen information. (Source cbsnews.com)

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Rifle-waving suspect shot and killed by police - Two Dead - Walmart store reopens after shooting Tuesday night in Beavercreek, Ohio  Officers say they responded to the Walmart on Pentagon Boulevard at 8:21 p.m. on reports that a man was waving a rifle type weapon at customers. A statement released early Wednesday morning states: “Responding officers confronted the suspect inside the store area and the subject was shot after failing to comply with officers verbal commands.” The second victim in this event apparently died from some sort of medical collapse. Walmart was closed overnight and reopened shortly before 11 a.m. (Source wdtn.com)

Former LP Agent and Current Police Officer Arrested After Stealing from Walmart During Private-Duty Security Job  A Hartford, Connecticut, officer who was forced to turn in his gun and badge last week has been arrested amid allegations that he stole merchandise while working on a private-duty security job. Officer Luis Feliciano, 34, turned himself in to police Tuesday and was charged with fifth-degree larceny and possessing a shoplifting device. Police sources say the allegations involve the officer's actions at a Walmart in Hartford a whether he stole merchandise while working a private-duty job there. Prior to his work at the police department, Feliciano spent 10 years as a loss prevention officer for a large retailer in Massachusetts. (Source necn.com)

Man wearing 'Scream' mask targeting Family Dollar and Dollar General stores in Georgia  Police say a robber with a mask from a popular movie is targeting certain stores because they're easy to get in and out of. Clayton County police are also concerned because they say the gunman, who wears a “Scream” mask, is getting more violent. "He's becoming a little bit more aggressive each time," Capt. Richard Gandee said. Surveillance video from the Family Dollar store on Tara Boulevard shows the gunman terrorizing customers. One customer was so afraid his hugged his child to keep the boy from getting hurt. Police say the masked gunman has become a menace. "You think he's dangerous?" Channel 2’s Tom Jones asked. "He is dangerous," Gandee replied. Police say the gunman has robbed or attempted to rob 12 businesses in the area, mostly Family Dollar or Dollar General stores. (Source wsbtv.com)

Verizon burglary in Lexington, KY may be part of a larger ring  Since the break-in, detectives have heard from several other jurisdictions that these three may be part of a larger ring. "This is part of a larger investigation that goes into other states around the Midwest and Eastern seaboard," says Det. Rothermund. With their faces only seen for a split second, detectives hope you will recognize their clothing or mannerisms, and maybe it will lead to something much bigger. (Source lex18.com)

ICE News Release - HSI seizes more than $500,000 worth of counterfeit goods at flea market in Rogers, Ohio

Murder/ suicide left 3 dead in the parking lot of a Central Indiana furniture plant

Third beauty supply store robbed in one week in Houston

Suspect Arrested for Stealing Swimming Pool

Louisville Police arrest 3 suspects tied to multiple area robberies; Rite Aid, McDonalds, Wendy’s and others

3 men sought in Las Vegas area thefts; Target and Walmart

Home Depot Burglary suspects arrested in Bakersfield, CA

Robbery suspect arrest minutes after he held-up Harry Ritchie’s Jewelry in the Valley River Center, Eugene, OR

Jared Vault in the Arundel Mills Mall, Hanover, MD Hit by a 2 man Distraction Team for over $10,000

Advantage Pharmacy - Thunder Bay, ON - Armed Robbery
BC Wireless - NYC, NY - Armed Robbery - photo update
Boost Mobile - Henrico Co, VA - Armed Robbery/ Assault
Circle K - Chesterfield, VA - Armed Robbery
Circle K - Lake Havasu, AZ - Armed Robbery
CVS - Charleston, SC - Armed Robbery
Dollar General - Cleveland, MS - Armed Robbery - suspect charged
Dollar General - Greensboro, NC - Armed Robbery
Dollar General - Myrtle, MS - Armed Robbery - 3 suspects arrested
Nino’s Mini - New Haven, CT - Armed Robbery / Shooting - clerk shot and killed suspect
Sears - San Antonio, TX - Armed Robbery



Job Opening




Group VP of LP Macy's New York, NY Macy's
Dir of LP & Risk Mgmt Gordmans Omaha, NE Gordmans
Director Digital LP Nike Portland, OR Nike
AP Analyst Northgate Markets Anaheim, CA Northgate Markets
National Account Manager Vector Security, Inc TBD Vector Security, Inc
Regional LP Manager SpartanNash Omaha, NE SpartanNash
Reg LP, Audit & Firearms Compliance Mgr Dunham's Sports United States Dunham's Sports
AP Supervisor Ralph Lauren New York, NY Ralph Lauren
AP Associate Ralph Lauren New York, NY Ralph Lauren

National Account Mgr



Downing & Downing

Dir of Loss Prevention


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Regional LP Manager Confidential San Francisco, CA Downing & Downing

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Sr Business Partner AP Safe & Secure Target Minneapolis, MN Target
Sr Business Partner AP Innovation Target Minneapolis, MN Target
AP Manager 2 Cabela's Tualatin, OR Cabela's
Area AP Manager All Facilities Bethlehem, PA Walmart
AP Manager in Training Walmart Norwalk, CT Walmart
AP Manager in Training Walmart Derby, CT Walmart
AP Manager in Training Walmart Safford, AZ Walmart
AP Manager in Training Walmart Owensville, MO Walmart
AP Manager in Training Walmart Rancho Cordova, CA Walmart
AP Manager in Training Walmart Odessa, TX Walmart
LP Manager Hrly Sears Bourbonnais, IL Sears Holdings Corp
LP Manager Hrly Sears Fairbanks, AK Sears Holdings Corp
LP Manager Sears Little Rock, AR Sears Holdings Corp
LP Manager Hrly Sears Jensen Beach, FL Sears Holdings Corp


Renee Dewolf was promoted to Vice President, Pharmacy Strategy for Sysrepublic, Inc.
John Bellefeuille
was promoted to Director of Loss Prevention for Giant Tiger Stores Limited.
Nigel Brooke was named Business Development Manager for EMEA for Sysrepublic, Inc.
Donna Ferraro was named Regional Loss Prevention Director for National Stores Inc.
Dennis McDavid
was named Regional Asset Protection Manager for Regis Corporation.
Jennifer Shaffer was named Asset Protection Analytics Manager for Regis Corporation.
John Pettit was named Northeast Regional Loss Prevention Manager for Forever 21.

Post Your New Job or Promotion! Click Here


The Dangers of Complacent Leadership
Leaders, in order to stay relevant and ahead of the competition in an ever changing world must not get stuck in a complacent state. Here are some warning signs to avoid the dangers of complacent leadership. (Uncertainty is your friend)

3 Ways to Make Sure Your Great Boss Sticks Around  Keeping managers happy is just as important as keeping employees happy. Bosses need just as much encouragement and challenges as the rest of us. In fact, there's a lot that employees can do to make sure a great leader sticks around. (Show and tell)

A Good Host Makes the Best Leader
As a leader, you're not the guest of honor at the party, you're the host. You help to provide everyone else with the best possible experience, even though not everyone will always be happy. In order to be the best host, follow these tips. (Take ownership)

How to Make Decisions Like a Boss
Life is full of decisions, and ways to help you make a decision. Leaders can easily get paralyzed by doubt and the big choices that bring about that feeling, but there are ways to ease the process that don't rely on flipping a coin. Here are some ways to reach the best decision. (Life lessons)

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Active listening is absolutely critical if you really expect to influence change or modify behavior. You've got to hear what they're saying before you can plan or expect to do virtually anything. And hearing what they're saying is not simply hearing the words it's all about hearing the meaning and the intentions behind the words. Because words have a tendency to hide the true meanings and beliefs. As truth is often cloaked in humor so is meaning hidden in words. With the number one obstacle being one's self hearing is often drown out by how we want others to view us. So if you can leave your self at the door so to speak you can then begin to focus on hearing what they're saying.

Just a Thought,
Gus Downing
Gus Downing

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