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Twin Cities ORC Association Annual Conference & Training
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Innovators in EAS, Video & RFID

WG Security has made its mark in the industry as the solution provider for chronic shortage problems for many retailers who look to them for answers. Ed Wolfe, Vice President of Business Development for WG, tells us about some of the chronic problems they've helped their customers solve. Learn about the genesis of the Ninja Tag, their 4-alarm WAVE program, and how their ability to remote monitor systems installed with WiFi/GSM capability improves their response to service issues.
 


Quick Take #2

While the rapidly changing retail landscape presents many challenges for LP executives, there are also many opportunities out there. If you find yourself out of work, Joe and Amber explain why there's plenty of reason to stay optimistic.


Solution Providers: Have a video or commercial you want to publish? Contact us
 


 



 





Andy Luna promoted to Senior Manager, Distribution Loss Prevention & Safety for Michael Kors

Andy was previously the Senior Manager of Distribution Loss Prevention and has been with the LP team at Michael Kors since 2014. He's held other loss prevention/asset protection positions including National LP Logistics Investigator for Limited Brands, AP Manager for BCBG Max Azria, and LP Auditor for Hot Topic. Congratulations Andy!

Submit Your New Corporate Hires/Promotions or New Position







Quarter 2 LP Internet Job Postings down 7% from Last Year
Less Than 1% Margin between First Half of 2016 and 2017

In Q2 of this year we've seen a 7% loss in the number of asset protection and loss prevention jobs posted, with 1,193 jobs reported in Q2 2017 versus the 1,282 jobs reported in Q2 2016.

In April of this year we published a total number of 407 jobs, in May, 417 jobs, and in June, 369 jobs. Last year, in April we had published 342, in May 471, and in June 469.

The Daily's Featured Jobs columns, highlighting corporate and senior level jobs, posted 37 jobs in the second quarter of 2017. Two were VP/AVP positions, 14 were Director level positions, 2 were Regional, Market or Field Director positions, and 6 were Senior Manager or Corporate Manager positions.

Although we've posted various job titles this quarter including some from Information Security, Asset Protection and Loss Prevention, Safety, Investigations, Fraud Investigations, and Security Monitoring industries, with the amount of store closures, and job cuts that we've seen so far this year, it's taking a toll on the number of positions that are being posted online, and consequently here on the Daily, as this quarter's numbers can clearly show.

As far as a correlation between the first half of 2017 and the first half of 2016, it's a very close race, with this year down only .8% compared to last year. Last year at the end of the second quarter, we had 2,604 jobs, and this year at that same time, we have 2,584. The large number of jobs that we had posted in March this year, certainly helped our numbers. See last quarter's report on why the margin was so big due to Sears Holdings Corporation large number of online postings.

Here's a breakdown of internet jobs that the Daily reported this quarter and over the first half of the year and the increase/decrease in the amount of jobs published:



 
Month 2016 2017 % Increase/Decrease
April 342 407 19% up
May 471 417 11.5% down
June 469 369 21% down
       
Totals 1,282 1,193 7% down


Month 2016 2017 % Increase/Decrease
Jan 404 335 17% down
Feb 457 397 13% down
Mar 460 659 43% up
Mar 460 499 8.5% up *without Sears jobs
April 342 407 19% up
May 471 417 11.5% down
June 469 369 21% down
       
Totals 2,604 2,584 .8% down
Totals 2,604 2,424 7% down *without Sears jobs

*However if you take out the 160 Sears Holdings postings the numbers show quite the opposite

Editor's Note: After having reported the internet jobs for over four years, every day, I think it's safe to say that what we're seeing now in the jobs market is a nosedive. Compared to most of last year, the jobs that we've reported so far in 2017 are mostly down, over 10% each month. Does this relate to the store closures and job cuts we've seen this year? Most likely. It will be interesting to see where this trend takes us the rest of this year, and even next year. - Katie Bowles, Content Editor

ADT Acquires Commercial Security Business From Protec, Inc.
Acquisition Further Strengthens ADT's Core Commercial Footprint & Infrastructure

ADT, the leader in security and automation solutions for homes and businesses in North America, today announced it has completed the purchase of substantially all the assets and business of Protec, Inc., one of the leading commercial security system integrators in the Pacific Northwest. The acquisition reinforces ADT's commitment to continued growth within the commercial and national accounts security sectors. The transaction closed on July 31, 2017. Read more in today's Vendor Spotlight column below.

Insurer Fights Coverage Of Columbia Sportswear Former Exec. Hacking Suit
Can't Buy Coverage Knowing You Already Stole Data

Hartford Fire Insurance Co. sued policyholder Denali Advanced Integration in Washington federal court Tuesday over coverage for an underlying suit with Columbia Sportswear Co. over alleged hacking by a former employee.

Hartford says it doesn't have to cover the Oregon federal court suit, in which technology consulting firm Denali recently asked for summary judgment. In the suit, Columbia says one of its former tech executive, Michael Leeper, hacked into the apparel company's computer systems for years after resigning to work at Denali.

But Hartford says the circumstances surrounding the underlying suit are barred from coverage under the policy - in effect from Oct. 24, 2016, to Oct. 24, 2017 - in multiple ways.

"First, there is no coverage because the allegations were not 'caused by a glitch in [Denali's or Leeper's] performance of technology services' while such services were 'performed for others.'"

Not only that, but there are no fewer than three exclusions barring coverage, Hartford says: "an exclusion for allegations of the 'misuse, misappropriation or theft of trade secrets'; an exclusion for allegations of the violation of 'unfair or deceptive business practices' laws and 'unfair competition or consumer protection laws'; and an exclusion 'for any glitch or claim arising out of or in any way related to any ... dishonest, fraudulent, criminal or intentional wrongful act or omission.'"

Hartford also says that Leeper's knowledge that there were grounds for a claim before the policy was inked means the policy was invalid. law360.com

MasterCard Uses Film For Anti-Bribery Compliance Training
Recreating the story of a convicted executive

MasterCard Inc. used a novel tactic for its latest round of anti-bribery compliance training: It released an 11-minute film recreating the story of Richard Bistrong, who is now chief executive of an anti-bribery consulting firm who but who previously went to jail for violating U.S. anti-bribery and U.K. trade laws. The film features Mr. Bistrong himself, who narrates his story as actors perform his actions, interspersed with messages from MasterCard about its anti-bribery compliance best practices.

Karen Griffin, chief compliance officer for MasterCard, developed the training program around his story. MasterCard and Mr. Bistrong also entered into an agreement in which other companies can license the use of the film for their own training programs. wsj.com

Walmart deploying tech that lets in-store shoppers check out - on their own
A discount giant is helping more shoppers skip the checkout line

Walmart is expanding the deployment of its Scan & Go mobile app, which is being tested in approximately 12 stores across Northwest Arkansas, Florida, Texas and Georgia. The chain is now rolling out the app for use in at least 10 additional locations in the Dallas-Fort Worth and Nashville markets. The stores will offer the solution by the end of the month, said Walmart spokesman Justin Rushing in an interview with Chain Store Age.

"A lot goes into the market selection, including both the commerce and customer density that make up each area," he told Chain Store Age. "These are diverse markets to test new ideas. Our initial findings will determine how we will expand the program further."

The free app allows members to scan merchandise bar codes as they move throughout store aisles and add merchandise to their shopping carts. The app also keeps a running total and itemized list of merchandise and prices, and lets shoppers checkout directly through their smartphone.

"This is not the complete solution, it is only a part of multichannel process in the front end that will ultimately help customers shop the way they want to," Rushing said.

Walmart has also redesigned the participating stores' front ends to be an "express bullpen area" where shoppers can show their order barcode to an associate before leaving. Once scanned, they are approved to pay for goods through the app.

"They also use this area to bag groceries, and complete confirmations of fresh groceries," Rushing said.

Upon launch-ing the technology, 10% of total sales were filtering through the Scan & Go program, and there was a 10% spending increase among app shoppers compared to those who don't use it. chainstoreage.com geekwire.com

The One Brand That Reflects the Current State of the Department Stores
"Ralph Lauren to axe up to 25% of department store outlets"

The pullback from department stores isn't just about margin protection, however - the company has to also bring clarity to the brand, according to Saunders. "To succeed, Ralph Lauren needs to both win back old customers and secure new ones, especially new, younger consumers who do not feel connected with the brand," he said. "As we have noted before, it simply isn't credible for a high-end brand to simultaneously showcase itself in a glitzy store on Madison Avenue while at the same time hawking a random assortment of sweaters thrown in a ragtag way on a table in Macy's."

While investors and many analysts applauded the brand's exit from so many department stores, not everyone is sure they can pull it off. Department stores are "wrecked" and have resorted to promotions to move merchandise in the huge spaces dedicated to Ralph Lauren's brands, according to Howard Davidowitz, chairman of retail consulting and investment banking firm Davidowitz & Associates. But, he noted, department stores have also a been significant source of profits, pulling in 44% of the company's revenue. "At the core, Ralph Lauren is a wholesale business," Davidowitz told Retail Dive earlier this year.

Editor's Note: At the end of the day what started as one store in the Hamptons for his friends to be able to buy his merchandise and have their own little weekend store, may be the thing that ends up saving his brand. That is, if he can differentiate it enough and attract the Millennials, because they weren't the ones that bought it. It was the baby boomers, the eighties and nineties that loved Polo, not the Millennials and certainly not the Gen Z's. That group walks right by Polo.

The Outlet stores saved him during the great recession literally, but now, like so many other 'high-end luxury' brands are finding, you've got to completely differentiate and reinvent yourself for this new world.

Coach, Louis Vuitton, Richemont (to a certain extent, I believe) and a few others have done it and significantly reduced or completely eliminated their department store exposure. Coach took a lot of heat and negative comp's for some time when they did it, but now are showing good growth given this retail environment.

Just a thought from someone who's been sitting in the bleachers watching for a long time. retaildive.com

"Big Mall Operators Defy Industry's Gloom"
Deny - Deny - Deny - Think We've Heard This Before

Last week, the top mall operators delivered a blunt message to short sellers and naysayers who had expected more gloom for landlords in the bricks-and-mortar retail business: Don't count us out just yet.

The real-estate investment trusts delivered second-quarter results that showed some resilience, with average sales productivity holding steady and occupancy rates taking a smaller-than-expected hit from retailer bankruptcies and announced store closures.

"The important message is, these properties are vibrant, there's a lot of demand and we're able to execute leases that are growing our rents," said Richard Sokolov, president and chief operating officer of Simon Property Group, during its Aug. 1 earnings call. He said the landlord is opening stores from many retailers such as Untuckit, Peloton, Eloquii, Juice Generation, Muji and more.

The Indianapolis-based real-estate investment trust said there are challenges in the retail industry but that it remains confident.

Mall landlords said they are working hard to fill vacated space with tenants such as restaurants and entertainment providers that draw foot traffic.

"Claims that 55% of malls will be shuttered in the near future and nearly 9,000 stores will close this year are the product of poor research and sensationalism," added Mr. Lebovitz.

"I have no empathy for the incorrect conclusions that the mall is dead and that it is in late innings or demising," said Art Coppola, chief executive officer of Macerich.


Editor's Note: Talk about fighting to the end, wouldn't you if your entire organization is being attacked. Just deny, deny, deny. The only problem is, this isn't going away and it isn't going to get better. Just a thought. foxbusiness.com

Target, Best Buy see nice return on border adjustment lobbying effort

Wegmans declares strong start to grocery delivery


Quarterly Same Store Sales Results
Canada's Indigo Books & Music Q1 total comp's up 5%, revenue up 6.8%
Wendy's Q2 North America comp's up 3.2%, global system-wide comp sales up 1.8%
Delhaize America Q2 comp sales up 1.3%
Red Robin Gourmet Burgers Q2 comp's up 0.5%, sales up 3.3%
Ahold USA Q2 comp sales up 0.3%
Destination Maternity Q2 comp sales down 3.4%
Office Depot Q2 comp's down 6%, net sales down 9%
 

Want to learn how to be a star witness?
2017 RILA Asset Protection Summer Webinar Series

If you apprehend shoplifters, investigate ORC or conduct internal investigations, chances are you'll be called to testify at some point in your career. Presenting yourself as a credible witness is not as easy as you may think.

In the final webinar of RILA's 2017 Asset Protection Summer Webinar Series, Prosecutor Kimberly Overton will draw from her 17 years as a prosecutor and share tips that will help you deliver compelling testimony to a judge, jury and adversary.

Webinar: Star Witness? A Prosecutor's Guide to Testifying
Date/Time: Thurs. August 10, 2017 at 3:00 PM EDT

Description: Your investigation doesn't end once the subject is arrested. In fact, it's only the beginning! Probable cause hearing, deposition, grand jury, trial...Your testimony could be the difference between a dismissal and a conviction. Don't make the mistake of thinking there is nothing to it. Be sure to attend this Free RILA webinar to learn how to persuasively articulate your case and present yourself as a credible witness in the eyes of a judge and jury.

Register Today


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The D&D Daily respects your time & doesn't filter retail's reality




 





ADT Acquires Commercial Security Business From Protec, Inc.

Acquisition Further Strengthens ADT's Core Commercial Footprint and Infrastructure

Boca Raton, Fla., August 9, 2017 -- ADT, the leader in security and automation solutions for homes and businesses in North America, today announced it has completed the purchase of substantially all the assets and business of Protec, Inc., one of the leading commercial security system integrators in the Pacific Northwest. The acquisition reinforces ADT's commitment to continued growth within the commercial and national accounts security sectors. The transaction closed on July 31, 2017.

Dan Bresingham, ADT's Chief of Staff, said, "This acquisition strengthens ADT's commercial and national accounts business, which continues to grow both organically and through strategic acquisitions. Protec not only bolsters our presence in the Northwest, but also allows us to add additional support and service to new and existing commercial and national account customers throughout the country."

"The commercial and national accounts security market remains highly fragmented, presenting a compelling growth opportunity for ADT. In addition to a strong account base, the addition of Protec's exceptional management team brings tremendous value to ADT," added Bresingham.

The business will continue to operate under the Protec brand for the foreseeable future, and will retain operations in Portland, OR. Protec Founder and President Andy Schwartz will continue to lead the day-to-day operations of the business, joining a growing list of previous owner/operators that have stayed on board with ADT to provide high-touch personal service to their customers post-acquisition.

"We are thrilled here at Protec to be part of the ADT family," said Schwartz. "What really sets Protec apart is our experience and individual commitment to our customers. By joining forces with ADT, Protec's highly-trained and tenured staff will be able to offer expert advice, custom-designed security solutions, and quality installation to an even larger footprint - all backed by the power and prestige of ADT."

For more information, visit www.adt.com.



 





We're Entering a New Era of Augmented Analytics
The next fundamental shift in the evolution of analytics is beginning. Similar to the second wave of self-service business intelligence disrupting the first wave of traditional BI, augmented analytics technologies in the third wave will change the game once again. Early adopters of augmented analytics tout unprecedented speed to insight and enhanced competitive advantage.

Business intelligence plus artificial intelligence

Augmented analytics uses machine-learning automation to supplement human intelligence across the entire analytics life-cycle. Last week Gartner released a report called "Augmented Analytics is the Future of Data and Analytics". If you are not a Gartner subscriber, Rita Sallam's public article provides an brief overview.

Next generation augmented analytics capabilities can automatically prepare and cleanse data, perform feature engineering, find key insights and hidden patterns. Automation expedites investigation across millions of variable combinations that would be too time consuming for a human to do manually. Often new discoveries are exposed in the process. Furthermore, artificial intelligence algorithms interpret results and present unbiased alternatives along with actionable recommendations.

Compelling reasons to pilot

Gartner estimates that augmented analytics will grow at twice the rate of those that are not, and will deliver twice the business value. Analytics and BI leaders should begin planning for augmented analytics pilot projects and adoption. Notably, augmented analytics complements rather than replaces existing enterprise BI, self-service BI and data science platforms. Augmented analytics can also be embedded into line of business applications to improve decision-making processes. informationweek.com

67% of Malware Attacks Came via Phishing in Second Quarter
During the second quarter, cyberattacks soared 24% worldwide with phishing attacks playing a large role and Adobe Flash one of the favorite attack targets.

Organizations hit with malware during the second quarter had it delivered via phishing attacks in 67% of the cases, according to a Global Threat Intelligence Center (GTIC) report released today by NTT Security.

GTIC's 2017 Q2 Threat Intelligence Report, which gleans data from both successful and unsuccessful attempts on its customers, found phishing emails were by far the most heavy used delivery method for malware.

Yet, CISOs and other IT security executives may not be giving phishing and its mitigation as much focus as other attacks.

"I have not seen any studies where CISOs are saying their No. 1 concern is phishing attacks. If you went around a room, it would likely be ransomware and DDoS as the No. 1 and No. 2 things on their mind, in my view. darkreading.com

Spotting data theft - quickly!
Computer experts have always struggled to find solutions for protecting businesses and authorities from network breaches. This is because there are too many vague indicators of potential attacks. With PA-SIEM, IT managers have a solution that effectively protects their systems while exposing data thieves and criminal hackers more quickly than conventional software. homelandsecuritynewswire.com

HBO Hackers Leak Top Executive's Emails

Mall of America launching GPS-style app for indoor locations




 





 

TORONTO POLICE CHIEF MARK SAUNDERS TO SPEAK AT
RCC'S LOSS PREVENTION 2017

Register to attend before early bird rates end!

Mark Saunders was appointed the 10th Chief of the Toronto Police Service on May 20, 2015.

During his 32-plus year policing career, Chief Saunders has had extensive investigative experience in Professional Standards, Urban Street Gang Unit, Intelligence Services, Drug Squad, Community Safety Command, and the Emergency Task Force and served as the Unit Commander of the largest Homicide Squad in Canada.

Chief Saunders will speak on law enforcement and its partnership with retail at this year's Loss Prevention Conference.


Don't miss out on this day of new connections and industry insights! Register today!

Canada's Department Store Wars
At no time in Canadian history has there been more luxury-inclusive department stores operating in Canada. For decades, Holt Renfrew & Co. had a virtual monopoly in this country, particularly in womenswear, footwear and accessories (Harry Rosen dominated in menswear). Over the past three years, however, things have changed substantially - Nordstrom opened its first Canadian store in Calgary in the fall of 2014 and now has five (and soon, six) locations, and Saks Fifth Avenue debuted its first Canadian flagship at Toronto's CF Toronto Eaton Centre in February of 2016. More Canadian stores are confirmed to be on the way for both American retailers.

Brian Winston (referred to as a 'Guru of Luxury' by the hosts of 'What She Says'), ranks five large-format Canadian retailers as follows, in terms of luxury offerings:

1. Saks Fifth Avenue
2. Holt Renfrew
3. Hudson's Bay Company
4. Nordstrom, and
5. La Maison Simons
retail-insider.com

Canadian Retailers Are On The Peak Of Utilizing More Robots
Sobeys is one of few Canadian retailers that have grasped mechanical autonomy innovation. Others have been hesitant to take action accordingly, specialists say, because of an absence of investments, an absence of access to the innovation and for quite a while, an absence of competition.

According to reports gotten by The Canadian Press in March, government authorities were cautioned that the Canadian economy could lose between 1.5 million and 7.5 million occupations in the following 10 to 15 years because of automation. University of Toronto estimated that the retail segment utilizes around two million individuals and between 92 percent to 97 percent of the individuals who work in sales or as clerks are at danger of losing their jobs. hibusines.ca

Ontario Strikes Blow to Canadian Grocers With Minimum Wage Increases
Loblaw Companies estimated that the wage hike would increase labour expenses by $190 million in 2018. In response, Loblaw will be forced to cut costs.

Premier Kathleen Wynne has introduced a rise in the minimum wage by 32% which is set to roll out over the next 18 months. It is expected to move to $14. fool.ca

U.S. pitch to increase Canada's duty-free online shopping limit a sticking point in NAFTA talks
A U.S. proposal for Mexico and Canada to vastly raise the value of online purchases that can be imported duty-free from stores like Amazon.com and eBay is emerging as a flashpoint in an upcoming renegotiation of the NAFTA trade deal.

Vulnerable industries like footwear, textiles and bricks and mortar retail in Mexico and Canada are pushing back hard against the proposal by the U.S. trade representative to raise Mexican and Canadian duty-free import limits for e-commerce to the U.S. level of $800 US, from current thresholds of $50 US and $20 Canadian, respectively.

Canadian opposition is being led by retailers, whose industry association said it was concerned about "the behavioural shift that would inevitably result if shoppers can buy a far wider range and higher value of goods tax-free and duty-free."

The Retail Council of Canada said in a submission to the government that clothes, books, toys, sporting goods and consumer electronics would be among the items most affected, and expressed confidence Ottawa would fend off such requests. cbc.ca

Sudbury, Ont. retailers should take care with credit card transactions

Holt Renfrew goes bigger to ward off its rivals

Restaurant Brands signs deal to take Tim Hortons to Spain
 

Ottawa: Man shot and killed in west Ottawa strip mall parking lot
Ottawa police homicide detectives are investigating the city's 10th homicide of 2017 after a shooting on Iris Street Monday night. Officers and paramedics were called to a strip mall at 9:35 p.m. after reports of shots fired.

"I saw a man running toward us screaming 'Help me, help me' and holding his shoulder. When we saw that, we realized this wasn't a prank or anything," one witness said. "So we went inside the restaurant and hid behind the food counter."

"I just went outside to see if I could help.... He just made it [near Big Rig] and he was lying on his back," said Francine Paquin, another witness who lives behind the mall.

The victim, identified by police Tuesday as 36-year-old Esmail Sharifi was taken to the Ottawa Hospital's Civic campus trauma unit. He was listed in critical condition but later died, police confirmed Tuesday. cbc.ca

"There was blood all over the ground"
Oakville, ON: Man rushed to hospital after shopping plaza shooting

A 35-year-old man was rushed to a Hamilton hospital after he was shot near an Oakville shopping plaza Friday morning. Initial images from the scene showed armed officers blocking roads in the area of the plaza. Paramedics reportedly rushed the victim to Hamilton General Hospital for treatment. The victim was in critical condition on Friday evening. One male suspect who fled on foot was taken into custody a short distance from the scene but two other males are still being sought.

One witness said the incident "isn't something you'd expect" to see in the area. "It was pretty graphic," she said. "It looked like there was blood all over the ground." ctvnews.com

Toronto, ON: Officer catches teen stealing clothes, then pays for them
A Toronto police officer decided to help out an 18-year-old who was allegedly caught trying to steal a shirt, tie and socks. Const. Niran Jeyanesan said he and his partner arrived at a Walmart in response to a reported theft on Sunday night, according to CP24. Once on the scene, he learned that the teenager - who was apprehended by a loss prevention officer - was trying to get clothes for a job interview. So the officer decided to purchase the clothing for him. Paul Bois, the staff sergeant for Jeyanesan, said he supported the officer's decision because "arresting (the 18-year-old) wouldn't have been in the best interests of anyone." miamiherald.com


Feds seize $575,000 worth of counterfeit toys at Canadian border
Authorities at the International Falls Port of Entry have seized thousands of toy airplanes that allegedly violate trademarks. The 36,000 toys are models of Lockheed Martin F-16 and F-117 planes. However, according to U.S. Customs and Border Protection, trademark holders say neither the importer nor the manufacturer were licensed to display trademarks on the toys or manufacture the toys. The toys were in a rail container destined for the Ranier Port of Entry. The CBP says they have a value of $575,000, based on the manufacturer's suggested retail price. wdio.com

Montreal, QC: Man stabbed following workplace altercation at convenience store

Barrie, ON: Suspect identified in convenience store theft

Sault Ste. Marie, ON: Man charged for robbing store, biting security guard

Saskatoon, SK: Impaired man tries to steal truck from gas station

Robberies and Burglaries

Kwik Way Convenience Store - Halifax, NS - Armed Robbery
Riverside Convenience - Trenton, ON - Armed Robbery
Saskatoon Convenience Store - Saskatoon, SK - Armed Robbery
Sudbury Convenience Store - Sudbury, ON - Armed Robbery






 

Slowing Down Faster Payments Fraud
Fraudsters are good at what they do. Payments got faster, but so did criminals. Banks built more defenses, and bad guys jumped over them with glee. But Uri Rivner, BioCatch co-founder, head of cyber strategy and vice president, said in a recent webinar with PYMNTS' Karen Webster that things are getting better - and the U.S. has a chance to learn from the U.K.'s mistakes.

BioCatch uses behavioral biometrics to catch fraudsters where traditional methods are both failing to keep them out, and failing to spot them once they're in. This type of technology was introduced on a large scale in 2015, and most U.K. banks had it by 2016.

Behavioral biometrics looks for habits around user interaction so that, if a fraudulent transaction occurs, it will be easy to spot the differences - even if all the authenticating data lines up. Mouse and keyboard movements indicate a certain degree of hand-eye coordination and are therefore quite personalized, like a fingerprint, which is why "biometrics" is a good way to think of this kind of verification.

Banks can use behavioral biometrics to create a profile of each customer. Then they can determine whether a transaction really came from a customer, and even go beyond that to determine whether the activity was good or bad - i.e., whether the customer meant to conduct the transaction, whether malware on her device did it for her, or perhaps if a scammer was on the phone instructing her. pymnts.com

Shop.org: This is Digital
NRF's eCommerce Conference - Sept. 25-27

National Retail Federation's annual ecommerce event will return to the LA Convention Center September 25 - 27. The event is designed to provide insights into the future of digital retail and how to apply them in today's marketplace. Formerly known as Retail's Digital Summit, this year the conference has rebranded to Shop.org. In addition to a new name, Shop.org will bring a new immersive experience that will blend educational content, an exhibit hall featuring futuristic technology solutions, and new ways to expand attendees' professional networks.

For the first time, the exhibit hall, main and feature-stage keynotes, and breakout sessions will all be on one large floor, allowing attendees to easily interact with exhibitors, network with other retailers and see speakers in one location. The exhibit floor will be organized into sections based on product categories, making it easier for retailers to find the products they need. Read more information on the event here independentretailer.com

Wayfair Q2 sales up 42.7%

Beyond Bitcoin: Overstock Lets Customers Pay With More Than 40 Alt Coins








COMING NEXT WEEK!
2017 GRAORCA Retail Crime Conference - Aug. 16

The Georgia Retail Association Organized Retail Crime Alliance (GRAORCA) is hosting its 7th Annual Retail Crime Conference on August 16, 2017.

The conference will take place at AmericasMart in downtown Atlanta, Georgia and will be attended by retailers, loss prevention professionals, suppliers and law enforcement agencies from around the Southeast.

Click here to register and learn more

Harrisburg, PA: Police Arrest 3rd Suspect in Human Trafficking - Retail Theft Ring
The Harrisburg Street Crimes Unit Wednesday night arrested a third suspect in connection with a human trafficking and retail theft ring allegedly operating behind the guise of a bogus ministry for drug addicts. Ferell and alleged conspirators Daerell Holmes, 20, and Edward Edmonds, 31, "participated in a criminal enterprise, which was the purported headquarters of "Beyond your limits ministries. "The alleged ministry was actually a front for an elaborate and sophisticated retail theft, sexual abuse and human trafficking operation." The "transitional housing ministry" that Edmonds ran out of the rented three-story property on Sixth Street was simply a mechanism, prosecutors say, to take advantage of young people with unstable housing or addiction issues and compel them into committing retail thefts of expensive electronics. pennlive.com

Fountain Valley, CA: Jewelry heist suspect linked to $100,000 in hand bag thefts in three counties
A Los Angeles man arrested in Fountain Valley in a jewelry store heist has been connected to the theft of nearly $100,000 in designer hand bags and jewelry in Los Angeles, Orange and San Bernardino counties, Burbank police said. Following 40-year-old Douglas Arevalo-Alvarado's arrest just after midnight July 28, at the Fountain Valley jewelry store, investigators realized he was linked to a slew of break-ins and thefts, including one at Luxmary Handbags in Burbank, in early July, when more than $90,000 in designer handbags and purses were stolen, and a break-in in mid-July at Upland's JC Jewelry and Loan, Burbank police said Wednesday. pe.com

Philadelphia, PA: Woman pleads guilty to $1,600 Toys R Us theft; connected to east coast ORC group
Naima Renee Scott, 40, pleaded guilty to theft of $1,000 to $10,000. Circuit Court Judge Dwyer followed the state's recommendation in sentencing her to 18 months in the county detention center, with all suspended except for the 46 days she has served. Her sentence includes restitution to Toys R Us of $1,671.87. But Scott still faces charges in two other states.

Defense attorney Andrea Cheeatow told Dwyer that Scott, the mother of seven, has detainers from New Jersey, where she has a six-month sentence to serve, and Virginia, where she faces charges connected to the 2015 Washington County case. Assistant State's Attorney Christopher McCormack said the Toys R Us, Valley Mall was contacted on Oct. 3, 2015, by another Toys R Us in Winchester, Va. The Virginia store employee told them that items believed to have been stolen from the Hagerstown store were being brought in for refunds. The items included Leap Pad games, a LEGO toy and a breast pump, McCormack said. Store surveillance video showed that a group of women came into the store and took a toy out of its cardboard box, McCormack said. The women then filled the now-empty cardboard box with merchandise and left the store, he said. The group had been operating in Delaware, Maryland and Virginia, McCormack said. heraldmailmedia.com

Decatur, IL: Serial shoplifting suspect arrested for TV theft at Walmart
Decatur Police say 51-year-old Kimberly Harris tried to steal two televisions and cigarettes in alleged crimes dating back to late July 2017. Officers say store surveillance video taken before 9 a.m. Monday showed her pushing a cart with a Sanyo television in it to a Decatur Wal-Mart parking lot. Police pulled Harris over and arrested her less than a half hour later. Harris is also accused of trying to steal over $60 in cigarettes from Hucks, just hours before her arrest. The first alleged theft happened on July 28. Police say Harris put a television into a cart and left the store. Police say Harris was previously convicted on an aggravated robbery charge. wandtv.com

Brookfield, WI: Thousands of pieces of jewelry stolen from vehicle
Thousands of pieces of jewelry and a silver Apple laptop were stolen from a locked vehicle parked at the Sheraton, 375 S. Moorland Road, at approximately 7:15 a.m. July 31. It is possible that the unknown suspects left the scene in a vehicle described as a light brown minivan. A lock on the passenger side had been popped in order to gain entry. brookfield-elmgrovenow.com

Las Cruces, NM: Mimbres Valley woman suspected in $640 Walmart shoplifting

Update: Staten Island, NY: Man charged in $1,600 Michael Kors handbag theft

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Shootings & Deaths

Baltimore, MD: Dollar General Store Manager shot and killed in Armed Robbery
Police say a man was fatally shot during a robbery at a Dollar General in west Baltimore Tuesday night. Police say a citizen flagged down police shortly after 10 p.m. and reported a robbery and shooting at the Dollar General store on Edmondson Avenue. When officers entered the store, they found a 54-year-old suffering from a gunshot wound. Police later identified the victim as Deric Ford Sr., the store's manager. Ford was taken to Shock Trauma where he was pronounced dead, police said. foxbaltimore.com




San Jose, CA: Father of 4 and Owner of Liquor Store Shot & Killed in Armed Robbery
The 911 call came in at 10:53 Monday night from Jim's Liquor Mart in San Jose. The store's owner, Charlie Ly was shot and killed inside. Charlie Ly has owned Jim's Liquor Mart for more than a decade and worked long hours. He's been robbed before and is known for chasing off wannabe shoplifters. Last night, the armed, masked man pulled the trigger. abc7news.com


Kent, WA: Police fatally shoots man at strip mall; attempted to run down Officer
A man was shot and killed by Kent police officers Wednesday morning after police were called to a strip mall. Kent Police say officers responded to the 23600 block of 104th Avenue SE around midnight after receiving reports that someone was violating a no-contact order related to a domestic violence case. Police say the suspect violated the order three times in the past couple of days. When officers tried to make contact, the 20-year-old suspect jumped into a stolen car, police said. He allegedly dragged an officer with the car. Two officers fired at the suspect. Police say the man died at the scene despite efforts to save his life. king5.com

Update - Sylmar, Los Angeles, CA: Friends and family are mourning a young security guard who was stabbed to death in Sylmar, allegedly by a transient who was trying to steal beer
A handwritten note and a security badge are placed on the sidewalk where Joe Lopez was stabbed to death. Lopez patrolled a shopping center on Glenoaks Boulevard in Sylmar.

On Sunday, when a man described as a transient walked out of the Food 4 Less without paying for his beer, Lopez followed him. There was a confrontation on the sidewalk. Police say the suspect stabbed Lopez, killing him. After the stabbing, the suspect ran into a house across the street, but officers were able to take him into custody. abc7.com


GoFundMe Acct set up for the funeral expenses for Joe Lopez Tagel

Berkeley, SC: Man in Ballistic Vest opens fire inside Pawn Shop; No injuries, suspect in custody
Police have identified the man arrested in connection with a gun fired inside Big Buck's Pawn Shop in Ladson. Police say a man entered the store just after 4 pm and asked to see an AR-15 rifle. While inspecting the weapon, he took out a loaded magazine he had on his person and inserted it into the gun. He then began shooting into the store and at two employees. A store employee returned fire from his own firearm as the suspect fled the store. counton2.com
 

Robberies & Thefts

Seattle, WA: Armed Robbery at Southcenter Mall jewelry store creates panic
Police report that a group of four people, in their teens and early 20s, robbed a jewelry store at the Westfield Southcenter Mall with hammers. No one was injured, according to Tukwila police, but many people crowded into the back of stores as officers swept the mall. Tukwila police say no shots were fired. The noise that sounded like gunfire was caused by suspects breaking glass with hammers, police wrote over Twitter. The suspects are still at large.
kiro7.com

Delaware, OH: Deputy Fires shots during Shoplifter/ Robbery pursuit at Tanger Outlet Mall
It stemmed from a reported shoplifting at the OshKosh B'Gosh store at the Tanger Outlet Mall, where officials said 28-year-old Alana Maria Hissong stole merchandise. Officials said a deputy approached the vehicle, but was knocked over as the suspect didn't obey his commands and fled. The officer wasn't injured. Another deputy responding on foot fired shots at the car as it was approaching him, the sheriff's office said. Hissong wasn't hit. abc6onyourside.com



Tucson, AZ: Robber fires two shots through Whataburger drive-up window
Tucson police are searching for an armed robber who fired twice inside a Whataburger on the south-side Sunday night. The armed robber also matches the description of two other robberies Sunday night at convenience stores, according to Tucson Police. The man walked in between the window and a customer in their vehicle at the drive-through. The robber pointed the gun at an employee and demanded money, police said. The customer drove away and the employee backed away from the window. The robber fired two rounds inside the fast-food restaurant and then ran away. No one was injured during the robbery. tucson.com


Lynn, MA: Convenience store owner Fires Clerk for handing over money during Knifepoint Robberies

Dubuque, IA: Police looking for suspect in $3,500 Jewelry store theft
 

Sentencings

Palm Beach, FL: Ringleader in Three Amigos C-store murder sentenced to 6 Life terms
The so-called mastermind of the Three Amigos convenience store robbery was found guilty Tuesday of first-degree murder. The jury found Raul Andino's actions led to the death of motorist Samuel Salomon, 70, who took a bullet in the chest that was meant for the store manager in pursuit of the getaway car.

And Circuit Judge Glenn Kelley sentenced Andino, 32, to life in prison, which is mandatory for the murder count. The judge said after the weeklong trial that the newly convicted felon will never walk free.

Prosecutors had decided not to seek the death penalty in the case; Spanish authorities made that request before Andino was extradited to South Florida in 2015 to face prosecution.

Andino also was convicted of the attempted murder of Three Amigos manager Sian Kiat "Sam" Koh, armed robbery and other charges. The jury deliberated for three hours. sun-sentinel.com


Lockport, NY: Man to serve two to four years in prison for stealing a woman's wallet and shoplifting from Walmart

Minneapolis, MN: 9 years in prison for man who beat store clerk with a hammer

 

A&M Smoke Shop - Waco, TX - Robbery
AT&T - Friendswood, TX - Robbery
C-Store - Ridgecrest, CA - Armed Robbery
Casey's General - Normal, IL - Armed Robbery
Conroy's Flower Shop - La Mesa, CA - Armed Robbery
Gold Buyer's - Pittsburgh, PA - Armed Robbery
Gordmans - Wichita, KS - Armed Robbery/Shots fired
Jared - Camden, NJ - Robbery
Jim's Liquor Mart - San Jose, CA - Armed Robbery/ Owner Shot & Killed
Mobil - Wausau, WI - Armed Robbery
Shoe Show - Ft Wayne, IN - Armed Robbery
Stadium Food Mart - Mobile, AL - Armed Robbery
Whataburger - Tucson, AZ - Armed Robbery/ 2 shots fired
X-Mart - Bibb County, GA - Armed Robbery/ employee theft
Z-Comm - Arlington, TX - Armed Robbery
7-Eleven - Oak Park, MI - Armed Robbery


 

Daily Totals:
16 robberies
0 burglaries
3 shootings
1 killed



 





 


None to report.

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Improving Workplace Engagement

5 Simple Questions for Improved Staff Engagement  Looks can be deceiving. Where you think your team is fully engaged in their projects and promoting your organization's mission, sometimes we don't see the reality of the situation. Here's how you can gauge your staff's engagement and make it better. Give them something to believe in

Creating High-Performing Teams: Do You Have What it Takes?  Maybe you've inherited a new team, or maybe you're a new leader, guiding your team to develop an efficient solution or finish a project. With failure not an option, how can you guide your team to high productivity and develop their performance? Here's the four stages. Moving forward

4 Ways Managers Can Restore Team Members' Motivation  Everyone has days when we feel uninspired, unmotivated and productivity is down the drain. When this happens, we have to dig deep to find motivation, and managers can help restore their teams inspiration with four things. Rock it out

The Employee-Friendly Way to Actively Motivate Your Work Staff  There are endless methods on how to achieve a consistent state of employee motivation, but what really needs to be figured out is what lies beneath the surface, or the cause of one's motivation. Here's what employee want from their jobs. Positive Impact







Being in a slump is an absolutely scary place where your brain does more damage than your actions or lack thereof. More mental than anything else, a slump happens to all of us, and getting out of it can look like the longest darkest tunnel you've ever experienced. But remember there's always light at the end of every tunnel and getting focused on that light is the key. And turning it always begins with getting back to basics. Forcing yourself to find that focus and using the basics to get out of the slump is the only way out. Lean on your basics and trust you know them well enough that the old performance will start showing itself, because once they do, you'll find yourself having fun and out of that slump.

Just a Thought,
Gus
Gus Downing


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