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Twin Cities ORC Association Annual Conference & Training
Aug. 15-16

2017 Cargo Theft Summit Southern California
Aug. 22-23

2017 Safety Leadership Conference
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Sept. 25-28

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Rob Gibson, CFI promoted to Global Relations Manager - Investigations for Amazon
Rob was previously the Regional Logistics Loss Prevention Manager on the West Coast for Amazon and has been with Amazon since 2016. He's also held other leadership roles in asset protection and investigations including Senior AP Manager - West and AP Manager - West for Under Armour, Senior Market Investigations Manager for JC Penney, Senior Investigator and Executive Team Leader, AP for Target, and Regional LP Manager for Abercrombie & Fitch. Rob was also a Deputy Director for the Cook County State's Attorney's Regional ORC Task Force for two years. Rob earned his Bachelors of Arts degree in Criminal Social Justice from Lewis University, and his Masters degree in Cybersecurity Policy from Colorado Technical University. Congratulations Rob!

Brian Peacock named Director, Business Software Innovation
for Sennco Solutions

Brian was previously the Director of Asset Protection, US Operations for Rent-A-Center before taking this new role. He has also been Rent-A-Center's Director of LP, East for over 5 years, and their Divisional LP Manager. Brian has held a variety of managerial and senior leadership positions for retailers including Office Depot as District LP Manager, Footstar as Regional LP Manager, and FootAction USA as Store Manager. Congratulations Brian!

Submit Your New Corporate Hires/Promotions or New Position

Amazon's Impact on Seattle - Cranes everywhere
"It Makes Wal-Mart of the 1980's Look Small By Comparison"

"I was just staying in a suburb of Seattle and the whole town is being transformed because they are just hiring like there is no tomorrow. There are cranes everywhere," said Stephens, in reference to Amazon which will have an estimated 12 million square feet of office space in the Seattle area by 2020. "It makes Wal-Mart of the 1980s look small by comparison." financialpost.com

Part Two 
'Justice' in store: Lawmaker pushes back against Walmart program
Walmart's "loss prevention people are great out there"

The Hastings Walmart began using the Crime Accountability Partnership program, a TPJ and NASP collaboration, in December 2016 with a goal of reducing the time and cost associated with low-level retail theft offenses.

A spokeswoman said the program seeks to benefit all parties involved, including the retailers, law enforcement and prosecutors, the community and the offenders.

"All the people who are involved in this ... everybody has to contribute effort and reap the benefits in equal measure," said Barbara Staib, director of communication for NASP and CAP.

"Part of taking responsibility for your actions is paying the cost for your own rehabilitation," Staib said.

Strict criteria

The CAP program recognizes that people sometimes make mistakes and poor choices. First-time offenders get a second chance and through the education component they can ask themselves why they decided to shoplift if they knew it was wrong.

The program takes about four hours to complete and is available online or by mail. There are quizzes involved and offenders must reach a certain level to demonstrate that they have retained the information provided to them.

The offenders who qualify to use the CAP program in lieu of being entered into the criminal justice system are first-time offenders who committed a theft at the misdemeanor level. It depends on the community, but Staib said misdemeanor-level offenses typically involve merchandise valued from $350 to $500 or less.

Staib said there are five criteria recognized by the CAP program; however, there is flexibility for a retailer and law enforcement agency to add more specific criteria in their community. The criteria are: that the offender is not violent; does not have alcohol or drugs; is not part of organized crime; does not have a known prior offense; and has parental consent to do the program if the offender is a juvenile.

The high call load to Walmart may have an impact on the police department, but Schafer said the employees of Walmart create a smooth process for the officers when they may need to make an arrest or take some action.

"The loss prevention people are great out there, they work hand in hand with our cops," Schafer said.

Read more about Walmart's AP Efforts here - Walmart's 'More at the Door Program' - 9,000 "customer hosts".  Read Part 1 and Part 2 of this series. republican-eagle.com

Envysion and Parapet Integrate to Provide Restaurants a Complete Loss Prevention Solution
Envysion and Parapet Studios today announced their integration partnership designed to provide a new end-to-end restaurant loss prevention solution that dramatically accelerates investigations and makes loss prevention audits more effective.

The joint effort combines Parapet's intuitive, exception-based reporting and analytics platform, Overseer, with Envysion's Managed Video Solution in a unified system to help restaurant owners and operators reduce losses from shrink, waste, and theft, while increasing visibility of overall operations.

Unlike many systems on the market that were adapted and modified from previous solutions, Parapet's Overseer was built from the ground up and tested extensively with KFC franchisees to work specifically within the KFC restaurant technology environment.

When combined with Envysion's Managed Video Solution, Overseer delivers a familiar and flawless user experience that makes it easy for restaurant owners, operators, and managers to review employee behavior and visually verify suspicious transactions--by incident type, loss type, and frequency--across multiple locations with side-by-side video and receipt data to expedite analysis and resolution. prweb.com

Black market fuel is making millions
Skimming Gangs Making Up to $20M A Year
More Profitable - No Prison Time

A black market for diesel and gasoline has rapidly spread around the nation, with organized crime gangs using fraudulent credit cards to siphon millions of dollars in fuel from gas stations into large tanks hidden inside pickup trucks and vans. Black market diesel started becoming a big business when credit card "skimmers" became more prevalent around 2006, DeWitt said.

Criminals can make $1,000 or more a day re-selling the stolen fuel at construction sites and unscrupulous gas stations, or to truckers looking to cut costs, investigators and industry experts say.

"It's pretty rampant," said Owen DeWitt, Texas-based company, Know Control. He said the crime is worst along Interstate 10, from Jacksonville, Fla., to the Los Angeles area. "California and Florida are the two worst; Texas is No. 3."

The U.S. Secret Service, Steve Scarince says Miami, Los Angeles and Las Vegas are hot spots, together accounting for about 20 million gallons a year in stolen diesel.

Texas Comptroller Glenn Hegar has pursued sellers of black market fuel for breaking state motor fuel tax evasion laws, securing some stiff sentences: In 2015 alone, his office worked to indict more than 100 suspected motor fuel thieves. chieftain.com

Office Depot Tells 9th Circ. AIG Owes False Claims Coverage
Whistleblower's Claims Unproven - AIG Should Pay

Office Depot on Thursday asked the Ninth Circuit to resurrect its dispute with AIG Specialty Insurance Co. over coverage of its costs to defend and settle a whistleblower's accusations that it overbilled public entities, arguing that a California federal judge improperly expanded the scope of a state insurance statute to bar coverage.

Office Depot asserted that U.S. District Judge Stephen V. Wilson erred in accepting AIG's argument that California Insurance Code Section 533 - which precludes coverage for a policyholder's willful acts - applies to all of the underlying claims against the supply giant, including allegations of reckless and negligent conduct.

"Upholding the orders would extend Section 533 well beyond settled law, and set a troubling precedent for insureds facing unproven allegations of wrongdoing where their insurance policies specifically protect against such risks," Office Depot's attorneys wrote.

Former Office Depot account manager David Sherwin filed the underlying complaint in March 2009, claiming that the company had promised rock-bottom prices to "hundreds or thousands" of public bodies working together through the U.S. Communities Government Purchasing Alliance, or USC, by giving those public bodies favorable pricing, deep discounts and price protections.

But Sherwin, who worked in his former position from 1996 to 2008, alleged Office Depot broke those promises and violated California's False Claims Act. For example, he alleged, the company repeatedly discontinued "core list items," taking away a 45 percent discount, and replaced them with "comparable" items with only a 10 percent discount. A number of California government entities that claimed to have been affected later intervened in the action.

Office Depot reported the suit to AIG in November 2012 and requested coverage under its media liability policy because some of Sherwin's allegations included references to bid sheets, catalogs and other so-called media material, but AIG denied coverage in January 2013.

Office Depot settled Sherwin's suit for $77.5 million in January 2015 and followed up a few months later with a federal lawsuit against AIG seeking defense and settlement costs. law360.com

Walmart Faces Class Action Lawsuit - Alleged FCRA Violations with Background Checks
Violated the federal Fair Credit Reporting Act (FCRA) and California law by using unauthorized background checks on job applicants and employees without properly obtaining legal authorization, according to a Top Class Actions report.

Top Class Actions reports that lead plaintiff Randy Pitre claims Walmart obtained a background check on him without legal authorization under the FCRA, and argues that the company "failed to provide adequate notice of the consumer report as well as failed to secure legal authorization to obtain it."

Top Class Actions reports that the class action lawsuit claims that Walmart also failed to notify for applicants and employees of "their right to request a summary of their rights under the FCRA at the same time as the disclosure explaining that an investigative consumer report may be made." topclassactions.com

Nearly $1M In Sneakers Recovered After Theft From Harbor-Gateway Warehouse
Police are asking for the public's help to find the thieves who stole nearly $1 million in athletic sneakers from a warehouse yard in the Harbor-Gateway area.

A chassis container that had been loaded with 10,728 pairs of men's and women's athletic and running sneakers was found abandoned Tuesday near Rose Hills Memorial Park. The container had been stolen Sunday night.

The shipment had been offloaded at a business in the 4400 block of Baldwin Avenue in El Monte, a location that had been tipped off to the Cargo Hijack Unit of the Los Angeles Police Department's Commercial Crimes.

About $900,000 worth of the stolen product was recovered, Los Angeles police Detective Marc Zavala said.

Authorities were still working on identifying suspects in the theft.

Anyone with information about the theft can contact Zavala at (818) 832-7510 or Detective Jeannette Santos at (818) 832-7511. cbslocal.com

The Countdown to Disaster!
The top five reasons employees get injured

Accidents don't just happen and there is always a root causal factor that leads to the incident. Some of the more common causes can be summed up as follows:

Complacency - Often caused by task repetition, where employees fail to take important safety procedures seriously because they've preformed the same tasks over and over for a long period of time. Complacency is normally fueled by a few things, such as; repetition, over confidence and in some cases; poor morale, which can be sparked by a variety factors, such as pay, overburden from workload or even a lackluster company safety culture.

Training Deficiencies - One of the principal foundations to worker safety is formalized training. When we put "Tribal Knowledge" over formal training we expose our employees to greater risk. While it makes sense to put your best worker with a new person, he/she may be great at the job tasks, however lack skills in adult training methodologies. Just because a worker is seasoned, doesn't mean they can properly train an adult. Effective training goes well beyond story telling.

Failure to conduct (JSAs) or Job Safety Analysis for all job tasks - A job safety analysis (JSA) is a procedure which is used to integrate accepted safety and health principles into a particular job task or operation. 

Failure to conduct frequent and regular inspections - Supervisors should conduct frequent and regular inspections and job task observations to assure employees are working safety and document findings. Deficiencies should be noted and may even include pictures.

The Safety Department is integrated into the disciplinary process
- Stay with me and be aware of what I'm saying. You certainly need a discipline program to enforce safety. I'm in fact, a firm believer that observation of the company safety rules should be a condition of employment.  It is important however to implement discipline progressively and in a fair manner.

If your safety program is grounded upon a number on a sign, you are doing very little to promote safety. Unfortunately, those signs ultimately serve as a countdown to disaster.  The safest work-sites have a positive safety culture, where employees have the "Permission" to inherently say to anyone in the company, without ridicule, "hey STOP, let's see if there's a safer way to do that"! linkedin.com

New Employee Onboarding Guide
Security Management
has partnered with the Society for Human Resource Management (SHRM) to bring you relevant articles on key management topics and strategies​. This article by Roy Maurer​ discusse​s the merits of a yearlong employee onboarding program.

Onboarding new hires at an organization should be a strategic process that lasts at least one year, staffing and HR experts say, because how employers handle the first few days and months of a new employee's experience is crucial to ensuring high retention.

In some organizations, onboarding is often confused with orientation. While orientation might be necessary-paperwork and other routine tasks must be completed-onboarding is a comprehensive process involving management and other employees that can last up to 12 months. asisonline.com

Director of Loss Prevention- West Zone- Gap Inc., San Francisco, CA
The Director of Loss Prevention is an enthusiastic, customer obsessed, and results oriented security and protection professional. Responsible for ensuring all company directed shortage and safety programs are implemented and executed. Establish Loss Prevention protocol and culture for field leaders and store teams, as well as influencing support functions within Gap Inc. Emerging business focus on new store openings leveraging existing market-based employee resources. taleo.net

Cox Automotive to cut 950 jobs worldwide

Last week's #1 article --

'Nobody's immune': More retail bankruptcies are looming
Retailers have been closing stores and filing for bankruptcy at staggering rates, and there's still more fallout to come, according to a new report from Moody's Investors Service. "Nobody's immune," the analysts wrote in the report.

The share of retailers that Moody's covers and that have the weakest liquidity scores - meaning they will likely default within the next year - has risen to 10%, up from 6% in December 2016. Moody's has identified 22 retailers - up from 19 in February - that are "heavily distressed" and in danger of defaulting.

Department stores are in the most trouble, while at the other end of the spectrum, discount and dollar stores are seeing fairly healthy growth. That's because shoppers developed a habit during the recession of visiting discount stores and avoiding paying full price for anything. Many never returned to shopping full price after the economy started recovering. businessinsider.com


 Announcing a new conference dedicated to online loss prevention for retailers in the New York area...

eRisk is a new conference dedicated to retail online Loss Prevention.

On 14th September, at the Downtown Marriott, around 300 Loss Prevention executives are expected to gather for this inaugural, free-to-attend, one-day event.

This eRisk conference is one in a series being held around the world. As the first international conference series dedicated to retail online Loss Prevention, eRisk delegates can expect a unique insight into how the challenges they are currently grappling with have been successfully dealt with elsewhere. They can also see glimpse the series of new threats they are likely to see in the coming months and learn how other major retail centres, including London, Melbourne and the Far East are preparing to deal with them.

The speaker line up announced so far includes Skip Myers of Microcenter, Lee Jeyes of Walmart Canada and Rafeeq Lorick of Asset Marketing Services, with more speakers being announced shortly. All will be providing delegates with their latest thinking on best practice and the most up to date online Loss Prevention techniques.

There will also be expert demonstrations of the latest tech, as well as terrific networking opportunities to meet others in the New York online Loss Prevention community and chat with them over lunch which, thanks to the generosity of the sponsors, is also complimentary!

To get your tickets - http://eriskevents.com/new-york-booking/

For more information about eRisk - New York, and our co-located Retail Risk - New York conference - http://eriskevents.com/new-york/

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality


eBay seller charged with identity theft and wire fraud
faces lengthy sentence

On Tuesday, August 8, Tanya Lee English (aka Tonya Roberts), 42, of Tallassee, Alabama, was arrested on federal charges of wire fraud and aggravated identity theft, announced A. Clark Morris, Acting U.S. Attorney for the Middle District of Alabama.

According to court documents, it is alleged that English orchestrated a scheme to defraud numerous individuals and businesses using the popular online marketplaces Craigslist and eBay.

She carried out the scheme by posting ads on those two websites that listed high-end baby strollers such as "Uppababy Vista" and "Bugaboo Donkey" for sale at prices far below their retail value. English would include her contact information and a brief description of the items, but unknown to the buyers, she did not actually have the strollers to sell. Read more here

For further information on PROACT, email inquiries to PROACT@eBay.com.

A Community Initiative for Petty Theft.

About the Crime Accountability Partnership

The Crime Accountability Partnership (C.A. Partnership) is an innovative and promising new initiative to address petty shoplifting and is the result of collaboration between the non-profit National Association for Shoplifting Prevention (NASP) and Turning Point Justice (TPJ) - a Cloud-Justice technology company. The C.A. Partnership's goal is to provide a comprehensive, sustainable and effective program to retailers and criminal justice agencies to reduce the time and costs associated with low-level retail theft offenses, hold offenders accountable and prevent repeat offenses.

How the Program Helps Retailers

The Crime Accountability Partnership Program is a community supported program that provides eligible shoplifting offenders with a one-time chance to take responsibility for their actions and avoid entry into the criminal justice system.

The program reduces the expenditure of retailer and criminal justice resources, increases restitution payments to the retailer, and educates the offender to reduce recidivism.

As part of the program, retailers are trained to utilize the TPJ Cloud Justice incident processing platform which allows them to produce a single, complete, accurate, shareable and prosecutable report. This report is designed to:

● Reduce law enforcement calls and improve retailer community relations
● Minimize detention time and standardize reporting
● Reduce costs associated with preparing multiple reports for various organizations responsible for handling retail theft incidents
● Reduce retailer liability through consistent case processing and improved incident reports


WikiLeaks discloses CIA IP camera hack
The whistleblower organization's news that CIA was targeting IP cameras highlights how vulnerable they are to exploits.

It just so happens that the CIA has used similar techniques that you only see in the movies, where thieves spoof camera footage, code-named Dumbo, according to documents released by WikiLeaks.

The Dumbo instruction manual explains that, before the spy agency sends a team of officers into a building, they can shut off Internet Protocol (IP) cameras or microphones within, corrupt video footage or "deter home security systems that may identify officers or prevent operations." The last of the files on the WikiLeaks website relating to the IP camera hack date from July 2015 while the earliest documents are from 2012.

Its not the first IoT-related exploit that WikiLeaks has recently released related to the CIA. Earlier this year, the whistleblower agency released a trove of other files purportedly from the CIA, including malware known as Weeping Angel that gives intelligence officials the ability to secretly listen to the microphone found within Samsung smart TVs. The documents for both the Dumbo and Weeping Angel exploits explain that a USB thumb drive is required to launch the attacks.

It's perhaps not surprising that the CIA would develop exploits for IP cameras. Security experts have been working on IP camera hacks for years.

IP cameras, along with routers and DVRs, were also one of the most common types of devices behind the 2016 Mirai botnet, which caused significant internet outages in the United States and Europe. ioti.com

Cyber attacks on online UK retailers double in a year
Hackers trying to steal shoppers' details

The numbers of online shops hit by serious losses of customer data has doubled in the past year as hackers try to plunder retails sites for valuable personal details, a law firm has warned.

Customers are increasingly at risk as retailers amass ever growing collections of their shoppers' personal information. Online shopping, digital marketing and loyalty schemes mean shoppers submit more and more information to retailers that is of value to cyber criminals.

Figures released by the Information Commissioner's Office show the number of retail firms reporting data breaches has doubled in just one year. telegraph.co.uk

Amazon's 100,000 Orange Robots - Graduation Day
NORTH READING, Mass. - Every day is graduation day at Amazon Robotics.

Here's where the more than 100,000 orange robots that glide along the floors of various Amazon warehouses are made, and taught their first steps. Here they practice their first pirouettes. And heavy lifting too, as they twirl while hauling fabric shelves filled with cinder blocks.

And finally - once they've been given the green light by their makers - about 38 robots assemble in a tight four-row formation and in orderly fashion wheel themselves up onto pallets that will be shipped to one of the 25 Amazon warehouses that employ automatons.

Amazon staffers call it the "graduation ceremony," and it takes place several times a day.

"It's a proud-mama moment," an Amazon spokeswoman said, during the first visit to the facility by a reporter since the e-commerce giant bought the former Kiva Systems in 2012. So far this year the company has graduated about 55,000 robots.

But automation certainly hasn't slowed down Amazon's colossal appetite for people. The company's payroll expansion has long exceeded revenue growth: In the quarter ended last June, its workforce grew by 42 percent to 382,400 jobs, versus sales growth of 25 percent. seattletimes.com

Lawsuit: Disney gathered private info from children via game apps


Legislative Alert
Minnesota HB 1520: 1 Hour Limit on Non-Referral Shoplifter Detentions &
Prohibits Precharge Programs
02/22/2017 Authored by Lesch and Moran

A bill for an act 1.2 relating to public safety; prohibiting private precharge programs; correcting 1.3 references; amending Minnesota Statutes 2016, section 629.366, subdivisions 1, 1.4 2, by adding a subdivision. 1.5


(c) The person detained shall be informed promptly of the purpose of the detention and may not be subjected to unnecessary or unreasonable force, nor to interrogation against the person's will. A merchant or merchant's employee may not detain a person for more than one hour unless: 1) the merchant or employee is waiting to surrender the person to a peace officer. 2) the person is a minor, or claims to be, and the merchant or employee is waiting to surrender the minor to a peace officer or the minor's parent, guardian, or custodian.

Subd. 1a. Precharge program prohibited. (a) A merchant or merchant's employee shall not refer the person detained to a precharge program on the condition that no police report will be made or filed upon the person successfully completing the program. (b) "Precharge program" means a behavioral modification or corrective education program that operates without the involvement of the criminal justice system, regardless of the name used to describe the program. (c) An action, including an action in conciliation court, for the recovery of the cost of a precharge program may be brought in the county where the plaintiff resides or where the incident occurred, or in the county where the precharge program is located. In addition to the actual damages and any other relief available under law, the court may award a civil penalty of $500 to a prevailing plaintiff. mn.gov


Intelligent surveillance solutions.
What are your stores showing you?

As the global leader in network video, Axis Communications is driving the industry by continually launching innovative solutions to help you create the smart stores of the future. Hedgie Bartol, Retail Business Development Manager for Axis, explains how retailers can utilize intelligent surveillance technologies for business opportunities beyond shrink, safety and security. Learn how you can turn cutting-edge network technologies into real working solutions for your company.

Quick Take #3

Amber and Joe shout out the sponsors who helped make this event possible, preview some special guests to come, and reveal an over-used office phrase that needs to go away.

Solution Providers: Have a video or commercial you want to publish? Contact us



Online business sold $1.4M in fraudulent Microsoft products, DOJ says
A Windermere man and woman accused of illegally selling Microsoft products through fake businesses pleaded guilty this week in federal court.

Muldrow said the duo advertised Microsoft software online, using different sham business names, and purchased unauthorized activation keys to sell. The Stouts accepted payments using PayPal from at least 13,000 customers in the U.S. adding up to more then $1.4 million, according to the DOJ news release.

Face up to 20 years in prison each if convicted on wire fraud and copyright infringement charges. clickorlando.com

Chanel and Adidas Seeking Millions From Counterfeiters
Chanel and Adidas may not have much in common at first glance, but when it comes to protecting their brands, they're on similar ground.

Both are back in court this week fighting against a string of online operations selling products with various imitations of their well-known - and well-trademarked - names and logos: interlocking "Cs" for Chanel and three stripe designs for Adidas, as well as protected designs used for its affiliate Reebok.

Together, Chanel and Adidas are seeking $249 million in damages in three lawsuits.

Adidas is going after more than 100 web sites, offering an array of fake products made in the image of genuine goods, including Stella McCartney and Yeezy by Kanye West shoes. The web sites also incorporate Adidas' name and marks in online descriptions and web addresses.

Chanel is going after two groups of sellers that operate their stores on Amazon, which has a zero tolerance policy toward counterfeits and has the power to suspend sales and sellers' accounts. wwd.com

Amazon Is Cracking Down on Fake Eclipse Glasses That Could Get People Blinded

Nordstrom will expand reserve online, try on in store to more than 40% of its locations

JD.com to Open Luxury Online Retail Site, Rivaling Alibaba

Many Unhappy Returns: E-commerce's Achilles Heel

Coalition of Law Enforcement & Retail (CLEAR) August Newsletter: New Website, Upcoming Conference News, Top ORC Cases & More
In their August newsletter, CLEAR outlines the latest organization news, including their trip to NRF Protect conference, a brand new website, a raffle giveaway at the upcoming CLEAR conference, top ORC cases and much more.

CLEAR has close to 3,000 members and continues to grow at a consistent pace. The group will be holding its annual conference from Oct. 16-19 in San Antonio, Texas, which will be the biggest year ever for presentations and networking.

Register and learn more here.

Read the full newsletter

All in the Family
UK Crime Boss Daughter & Widow - To Be Sentenced As ORC Gang Member

The partner of murdered gangster Kevin "Gerbil" Carroll is facing a prison sentence after she was caught shoplifting. Kelly "Bo" Green was arrested at the Centre West shopping centre in East Kilbride in April after being found with 800 UK pounds ($1,500 U.S.) of stolen clothing in her car from H&M. Two other men with her, Declan Paxton, 23, and Kevin Bain, 37, were cleared of the same charges.

Mum-of-three Green, 37, is the daughter of crime boss Jamie Daniel who died last year from cancer. Green, from Drumchapel, Glasgow, will be sentenced next month and was given bail by Sheriff Alasdair MacFadyen. She is believed to be part of a shoplifting gang that includes her aunt, Annette Daniel, 55, who has 22 convictions for the crime and has served time in prison for thefts. dailyrecord.co.uk

Memphis, TN: Memphis police are looking for three men who stole more than $100,000 worth of jewelry
It happened at the Sears near Southland Mall on Friday. Surveillance video is now being released in an effort to catch the thieves. Thirty minutes before Sears closed on Friday three guys can be seen striding confidently through the front door and heading straight towards the jewelry display. In 40 seconds flat, the three men grabbed thousands in jewelry and ran out the front entrance. fox13memphis.com

Springfield, OR: Big Lots employee gave away $36,000 in merchandise to victim of car crash to repay debt
Two women got in a fender-bender last year, and neither had insurance. That's what Springfield police say led to more than $36,000 worth of theft from Big Lots to pay for the damage to one woman's car. Robin Michelle Lagergren, 50, was arrested Thursday afternoon on one felony count of organized retail theft. Five other people may be arrested in connection with the case. Because both Lagergren and the woman didn't have insurance, they made a deal, plotting to use Lagergren's job as a checker at Big Lots to repay the debt of $500.

The agreement meant that the victim of the car crash could go into Big Lots and "purchase" more than $500 worth of merchandise, but that Lagergren would void all but one of the items, allowing the crash victim to walk out of the store with $500 worth of items for the price of one item. This occurred a couple of times, Massey said, until the debt was repaid. However, the crash victim did not want to stop and allegedly threatened or convinced Lagergren that if she didn't continue to honor their agreement, the crash victim would turn Lagergren into police and to the store's manager. registerguard.com

Rogersville, TN: Cuban illegals nabbed in Rogersville in connection with $20K 'skimming' scam
Police nabbed a pair of Cuban con artists Thursday who allegedly "skimmed" about 50 credit cards in Kingsport and then used duplicate cards to rack up more than $20,000 in expenditures. The Secret Service is involved in the investigation, and both men will likely be facing local and federal charges. The suspects are both allegedly illegal aliens from Cuba, and both have Miami, Fla., addresses. Rogersville Police said they seized more than $16,000 in cash and about $4,000 worth of gift cards and merchandise after conducting a traffic stop as the duo pulled out of the Walmart parking lot Thursday evening. timesnews.net

Robinson Township, PA: Surveillance photos part of investigation into theft ring
Police said Giavanna Rizzo, Kearston Graham, Melissa Brough and Tyler Likovich stole from Marshall's stories almost daily. Stores in Robinson, Scott and West Mifflin were targeted. According to investigators, the suspects would steal from one store and then return the stolen merchandise to another. Police call it an organized theft ring. Police say they've committed more than 25 thefts, mostly between April and July. In total, they've tricked store employees out of nearly $5,000. wpxi.com

Brown County, OH: Drug bust uncovers theft ring
Several stores in the Eastgate area of Cincinnati have become the target of thieves looking for a quick grab for a quick fix. "Any stores that sell tools on the rack that someone could walk up and pull off the rack -- target-rich environment," Brown County Detective Chad Noble said. Several thousand dollars worth of tools or other items have been stolen. Detectives recovered some items when a drug bust led to the arrest of Roger Mullikin, 40. Noble said Mullikin's home was a trap house where addicts sold stolen items for drugs. Allegedly, Mullikin would sell them at pawn shops and flea markets. wlwt.com

Livingston, NJ: Two Booster Bag thieves busted at Victoria's Secret;
$2,200 in merchandise

On August 8th two individuals were taken into custody for receiving stolen property, possession of a booster bag, and drug possession. Tyairral Murray, 24, and Namon Johnson, 24, both from the Bronx, NY, were observed by Livingston Mall security conducting the thefts from Victoria's Secret. The individuals were followed out the outer parking lot and placed bags in a vehicle. Upon the arrival of Livingston Police a search was conducted for their car. It was later located with additional stolen items valued at over $2,200. tapinto.net

Gainesville, FL: Florida Gators Suspend 7 Players Suspected of Credit Card Fraud from season opener

Vero Beach, FL: 23 Video Games Stolen From Walmart; 3 Arrested in $1,000 theft

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Robberies & Thefts

Woodbury, NJ: Wawa Shoplifting suspect flees Police, drowns in lake
Gloucester County Prosecutors say officers approached the 20-year-old man at a Woodbury convenience store around 3:50 a.m. Saturday and tried to speak with him. But they say he ran off and jumped into nearby Woodbury Lake. The officers ordered the man to leave the water. But they soon lost sight of him when he swam under a bridge. An autopsy determined the death was an accidental drowning.

Crestview, FL: Wal-Mart liquor store reports $129K in Damage
A 32-year-old Freeport man is in custody following a Saturday night rampage in which he allegedly caused more than $100,000 in damage to the liquor store under construction at the Crestview Walmart and to construction equipment. Multiple 911 calls flooded Police around 9:10 p.m. stating the suspect, identified as Mathew Horace Jones, was using a forklift to damage the building under construction. Jones allegedly broke into the fenced-in construction site and, using a JCB extendable forklift parked at the job site, destroyed the building under construction, which will be attached to the main store. When Jones aimed the forklift toward Crestview Police officers, he was stopped at gunpoint and detained.

Phoenix, AZ: Super 99 store clerk assaulted on video
Brian Lee is sick and tired of shoplifters stealing from his 99 Cent Store on 27th Avenue. "It's not about the money, maybe 10 to 20 dollars. They come everyday," Lee said. So last Friday, when a store employee caught a man blatantly swiping laundry detergent from aisle two, he chased him outside. The 62-year-old store clerk called police and made sure to tell the shoplifter to never come back. That's when the criminal turned around and punched the man in the face.

Albuquerque, NM: Armed Robberies Doubled since 2010
It happens every day in Albuquerque. Actually, on average, it happens more than five times a day. Reported armed robberies in Albuquerque have more than doubled since 2010. We are on track for about 2,000 of them this year. In the last few months, at least five people have been killed in armed robberies or attempted armed robberies. In the words of Albuquerque Police Department Commander Paul Szych: "We are literally in a fight for the City of Albuquerque."

Tyler, TX: 5 teens, 1 of them 13, arrested for armed robbery
Five teenagers who authorities say fled from a youth center have been arrested in Tyler. During the C-store robbery, they ordered a clerk to hand over cash and cigarettes. All five were later arrested and the weapon recovered.

Lee County, AL: Three Liquor store Burglars lead police on chase, throwing liquor bottles, and shooting at police car; now facing Attempted Murder charges

Columbus GA: Angry customer pulls a gun on Zaxby's restaurant staff over chicken fingers

Albuquerque, NM: Couple working at Walmart caught stealing from the store; girlfriend steals 2 cellphones from a case while her boyfriend acts as a look-out

Drug addict with 91 previous offences threatened to stab TK Maxx security guard with a needle; $500 in merchandise and 28 prior sentences

Bomb Threats

Coweta, OK: Walmart evacuated due to bomb threat

Sentencings & Arrests

Update: Baltimore, MD: Police make arrest in fatal shooting of Dollar General manager
Baltimore Police have made an arrest in the killing of Deric Ford, Sr., a father of 12 who was fatally shot Tuesday in a Dollar General store in Edmondson Village. Michael Thompson, 27, was charged in Ford's death, police commissioner Kevin Davis said during a Saturday news conference. Ford, a 54-year-old manager of the Dollar General, was shot minutes before the store closed.

Orange County, FL: Man charged with stabbing former Walmart boss to death found incompetent to stand trial

Natchez, MS: Zales employee arrested for theft of at least $10,000 in merchandise; inventory reflects 120 pieces / $36,000 loss

Former NFL player charged in Armed Robbery at AT&T store

Champaign County, IL: Urbana man gets prison sentence in theft plea

Tampa, FL: I-75 traffic stop leads to counterfeit credit card charges

Broken Arrow, OK: Duo arrested for robbing Kentucky Walmart

Skimming Theft

NY Brothers Admit Roles In N.J. $428K ATM Skimming Gang
The scheme involved more than a dozen conspirators and unfolded between March 2015 and July 2016 at several banks across New Jersey. Florin Mares, 49, and Gabriel Mares, 44, both of College Point, New York, pled guilty. Each man faces a maximum potential penalty of 30 years in prison and a $1 million fine on the conspiracy charge, authorities said. They are scheduled to be sentenced on Nov. 20. 


C- Store - Tyler, TX - Armed Robbery
C-Store - Murray County, GA - Armed Robbery
Casey- General - Springfield, MO - Armed Robbery
CVS - Savannah, GA - Armed Robbery
Dotty's - Springfield, IL - Armed Robbery
Dunkin Donuts - Apopka, FL - Armed Robbery/Shots fired
El Pollo Loco - Fresno, CA - Armed Robbery
Gitty Up N Go - Covington County, AL - Burglary
H -Mart - Leonia, NJ - Robbery
Hardee's - Burlington, NC - Armed Robbery
Liquor Store- Lee County, AL - Burglary/Shooting
McDonalds - Pittsburgh, PA - Armed Robbery
Mr Pawn - Wichita, KS - Armed Robbery/ Shooting-owner wounded
Old Country Store - Wichita Falls, TX - Armed Robbery
Pawn Fathers - Everett, WA - Burglary
Quick Stop - Geneva Township, MI - Armed Robbery
Safa's Jewelry - Tampa, FL - Burglary
Sears - Carlsbad, CA - Armed Robbery
Subway - Topeka, KS - Armed Robbery
Subway - San Diego, CA - Armed Robbery
Tractor Supply - Benton, AR - Armed Robbery
US Cellular - Greenville, NC - Armed Robbery
Walgreens - Collier County, FL - Robbery
Walmart - Orange County, FL - Armed Robbery
Weber Street Liquor - Colorado Springs, CO - Armed Robbery
Wolfy's Restaurant - Sanford, FL - Armed Robbery


Daily Totals:
22 robberies
4 burglaries
3 shootings
0 killed



Rod Cabrera
named Senior Regional Loss Prevention Business Partner for the West Coast for Total Wine & More

Brandon Matlick
promoted to Loss Prevention Detective for TJX Companies

Submit Your New Hires/Promotions or New Position

Featured Job Spotlights



Director of Loss Prevention- West Zone- Gap
San Francisco, California

The Director of Loss Prevention is an enthusiastic, customer obsessed, and results oriented security and protection professional. Responsible for ensuring all company directed shortage and safety programs are implemented and executed...

Director of Risk Management
San Francisco, CA

The Director of Risk Management will lead a team of Loss Prevention Managers to work closely with the field organization and distribution center in the areas of loss prevention, risk management, data analysis, auditing, and the training and implementation of awareness programs...

Loss Prevention Director
St. Louis, MO

The Loss Prevention Director is on the front line of defense to identify and prevent theft of cash and merchandise. Responsible for the investigation and detection of coworker and vendor activity that would cause a loss to Company assets and assists in implementing and maintaining awareness programs or audits relating to shortage, theft prevention, inventory control and safety...

Director, EHS & Loss Prevention
Irving, TX

• Strengthen and develop a strong safety culture in the company with the goal of all employees recognizing their role in "everyone going home safe."
• Directs LP Compliance activities to monitor and audit internal and external theft cases to ensure policy and procedure compliance and reporting accuracy...

Manager, Physical Corporate Security
Jacksonville, FL
The Manager, Corporate Security will oversee all aspects of the company's physical security strategy for retail stores, warehouses, and store support center and field offices. This includes responsibility for the capital expense and repair budgets, developing written specifications, layout and design for all systems and to ensure all installations and repairs are made to SEG standards...

Regional Loss Prevention Manager
Irvine, CA

• Conducts internal investigations related to theft, business abuse, and safety violations by conducting interviews, determining course of action, and writing reports.
• Formal interview training, i.e. Wicklander-Zulawski or Reid Techniques.
• Monitors compliance with loss prevention policies and programs including routine audits/checklists for internal/external controls...

District Asset Protection Manager
Baltimore, MD

The District Asset Protection Manager is responsible for driving Weis Markets' objectives in profit and loss controls, physical security, investigations, safety and shrink in an assigned market [Baltimore Metro / 11 stores]. Objectives must be accomplished through building effective partnerships and directing the organization with integrity and professionalism...

Safety and Loss Prevention Manager (Northeast)
New York, NY
The Safety and Loss Prevention Manager is responsible for the design and development of Domino's store safety, security and loss prevention programs and policies for all corporate owned stores (over 400 stores). The Safety and Loss Prevention Manager will manage a team of 3 Regional Safety and Loss Prevention team members and oversee 8 regional markets...

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Why Leaders Need to Ask For--Not Just Dish Out--Feedback  As a leader, you understand the importance and value of providing your team honest and effective feedback so they can improve work performance. However, there's also value to be found in asking for feedback from your team. Here's how you can ask for feedback.  Heat seeker

The Key to Getting More Honest Feedback  There can be roadblocks for leaders when trying to get honest feedback from their employees. How can you make sure people feel comfortable enough to provide you with feedback? It first starts with making sure the work environment is driven by candor, and ability to speak freely. There is no 'right way'

Last week's #1 articles --

A Stanford Psychologist says This is the Best Way to Praise Employees  Praising people helps motivate them, encourage them and push them to inspire to greater heights. However, depending on the approach you take, praising anyone can have the opposite effect. The difference lies in which mental approach you take. Praise effort

4 Toxic Habits that are Poisoning Your Productivity (and How to Break Them)  If you want to be more productive in your life and at work, first take a look at some of your habits. Some of the things you may be doing could be keeping you from your goals, and damaging productivity! Here's how to break all of them. No more mess

Loyalty is one of the most precious values there is and a loyal team that's unified in its goals and objectives, even in defeat, is strong and supportive. Loyal teams can make the largest tasks seem effortless and they create a sense of ownership of family that inspires individual performance and comforts individual failure. Earned slowly and grown daily, loyalty is a commodity no leader can be without because it fuels success, unifies purpose, and gives birth to exceptional performance. Without loyalty, teams splinter and lose focus on the true objectives. It's rare to build a truly loyal team and it's incredibly difficult to keep them together long term with private agendas always pressuring the balance. And yes, even loyal teams require balancing because at the end of the day it's always about personal agendas. Professional sports teams are constantly looking for that balance and the right players to fit as a team and the same holds true in business. With the right team, anything is possible and conversely one team member can destroy the entire balance. So being a team player is important even when you decide not to be.

Just a Thought,
Gus Downing

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