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How to Lure Shoppers back to Retail Stores? The benefits of facial recognition technology  How can you use technology to attract and influence consumers to buy from a retail store? Well as Lynne Davidson, Managing Director of digital agency TH_NK states, in order to build the “intelligent store” and help create a great customer experience, then retailers need to first empower themselves with knowledge about their customers. A great way to achieve this is by integrating technology into existing practices: Facial Recognition Software - Facial recognition software analyzes footage of customers’ faces walking into the store and compares it with an existing database of past customer profiles. If the software identifies a match then the program sends an alert to the staff via handheld devices. The alert can include information regarding the customer’s preferences, past purchases, and even information regarding their dress size. With information such as this, store employees can efficiently cater to the customer’s specific needs and create a unique experience by simply being well informed. (Source

Federal judge threatens credit cards companies - they may need to reimburse retailers potentially billions of dollars in debit-card transaction fees  U.S. District Court Judge Richard Leon, who tossed out a Federal Reserve rule governing debit-card fees two weeks ago, raised the ante at a hearing Wednesday, suggesting banks would not only collect lower debit fees going forward but may have to reimburse "funds that have been collected but shouldn't have been." Judge Leon leveled sharp criticism at the Fed, saying the central bank must move quickly to lower fees that banks can charge merchants when they swipe a customer's debit card. (Source

U.S. migration to global Europay, MasterCard, Visa card standard - dealt blow by court decision  On July 31, the U.S. District Court for the District of Columbia ruled against the U.S. Federal Reserve in a lawsuit, shooting down the Fed's plan for a 1-cent per-transaction incentive for investments in fraud prevention. Now, experts debate whether the loss of that interchange incentive will delay EMV debit adoption in the U.S., especially at smaller banking institutions. John Buzzard, who heads up FICO's Card Alert Service, says the ruling has likely thrown off card issuers, since most had just begun to wrap their brains - and anti-fraud investments - around the 1-cent incentive. (Source

SecureNet Payment Systems Launches Mobile PayOS App & Card Reader
SecureNet Payment Systems today announced the launch of Mobile PayOS, the latest in mobile payment technology empowering merchants of all sizes to turn any iOS mobile device into a secure mobile payment solution. Mobile PayOS enables business owners to quickly and easily accept payments and manage their business on-the-go. SecureNet’s mobile solution includes a free mobile application and fully encrypted card reader, available for mobile iOS devices today, and soon Android. (Source

First Member of Leading Supermarket Group Implements Food Safety Solution from ReposiTrak  Powered by Park City Group’s technology, ReposiTrak enables grocery warehouses, supermarkets, packaged goods manufacturers, food processing facilities, drug stores and drug manufacturers, as well as logistics partners, to track and trace products and components throughout the food, drug and dietary supplement supply chains. In addition, the technology addresses the market need of receiving, storing, sharing, and maintaining regulatory documentation all in one convenient location. ReposiTrak reduces risk in the supply chain by identifying backward chaining sources and forward chaining recipients of products in near real time. (Source

IT Security Industry To Expand Tenfold
With each advance in the threat level represented by hackers, cyber criminals, and cyber spies there has been a new batch of vendors which come on the scene to counter threats that bypass previous technologies and spending has increased. The recent rapid growth of technology vendors to ward off cyber attacks is a blip compared to what is coming. The investment in creating Total Information Awareness over the last decade has stunned the industry. There will be a response to this threat against all communications. That response will be hundreds of new IT security vendors cropping up all over the world. Editors note: While most are talking about the governments involvement and the impact of business's outside of the retail world we've already seen the impact ourselves. Whether it's the skimmer at a POS register, an identity thief with counterfeit/stolen credit cards, an ORC thief selling the goods online, or the massive data breaches, and most recently hackers stealing bitcon wallets out of an android smartphone, the retail industry is being impacted in every aspect of the business and Loss Prevention executives need to understand that in tomorrow's world the IT security executive is going to play a major role in every retailer. And if we can evolve, learn, and grow and be able to offer those services or at least be able to manage the processes our value will increase exponentially and if we don't one day we may be reporting to them. (Source

Medical Marijuana Poses Litigation Risk to Employers
In Colorado, a quadriplegic medical marijuana user, who sued Dish Network Corp. subsidiary Dish Network LLC for firing him after a positive drug test, lost in lower courts but has appealed to the state supreme court. The plaintiff, Mr. Evans said, was never “high” at work, never brought marijuana to work, and ranked “in the top 5%” of customer service employees. Dish Network didn’t respond to our requests for comment. Although employers have won the early rounds of lawsuits by medical-marijuana users fired after failing drug tests, the risk of litigation by such fired employees nonetheless looms larger, according to insurance, legal and business sources. (Source

Jim Cramer gets bullish on Rite Aid on 'Mad Money'
When asked by a caller his opinion on Rite Aid stock, Cramer enthusiastically replied, “Rite Aid is good. It is an okay situation. The group is strong. Rite Aid is back!” (Source

Forever 21 settles discrimination suit - Requiring a green card and not accepting DHS Employment Authorization Document  The retailer is settling allegations that it violated the antidiscrimination provision of the Immigration and Nationality Act when it rejected an employee’s Employment Authorization Document, which is issued by the Department of Homeland Security, and instead required her to provide a “green card,” or permanent residence card, as part of its employment verification process. A Justice Department spokeswoman said the woman had accepted an offer from Forever 21 and had reported for work. She was later unable to work after the retailer refused her work-authorized document. An employer is prohibited from discriminating against employees or job applicants while verifying a person’s employment eligibility, by demanding specific documents or rejecting acceptable documents based on the status of citizenship or national origin. (Source

Two more lawsuits filed against Pilot Flying J truck stops over alleged rebate fraud scheme  Two more trucking companies headquartered in New Jersey have filed a lawsuit against Pilot Flying J, alleging the truck stop chain engaged in “rebate fraud” by manually reducing the rebate amounts the companies were owed. Here's a privately held retailer with over $1B in sales where the sales team committed rebate fraud in order to increase their bonuses. Editors note: Commission sales people have opportunity and motive in many cases and are your audits really catching both ends of their transactions? (Source

Criminals use 3D-printed skimming devices on Sydney ATMs
A gang of suspected Romanian criminals is using 3D printers and computer-aided design (CAD) to manufacture “sophisticated” ATM skimming devices used to fleece Sydney residents. (Source

Criminals use 3D-printed skimming devices on Sydney ATMs  A gang of suspected Romanian criminals is using 3D printers and computer-aided design (CAD) to manufacture “sophisticated” ATM skimming devices used to fleece Sydney residents. NSW Police recently arrested and charged a Romanian national with fraud after a money transfer officer contacted police over a suspicious transaction. Police said they established a dedicated taskforce to address the skimming issue in June after seeing an increase in alleged offences. The taskforce found one gang that had allegedly targeted 15 ATMs across metropolitan Sydney, affecting tens of thousands of people and nabbing around $100,000. (Source

Every 62.3 hours a security officer is killed in the line of duty and every 13.7 minutes a security officer is injured on the job! (Source

Quarterly Same Store Sales Results

Dillard's Q2 up 1% with sales flat
Kohl's Q2 up 0.9% with revenue up 2%
Wal-Mart U.S. down 0.3% with sales overall up 2.4%
Sports Chalet Q1 down 0.7% with sales down 2.8% and reports a $2.8M loss
H&M Q2 down 1% with total sales up 9%





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Group Also Names 2014 Board of Directors

Olney, MD - The Restaurant Loss Prevention & Security Association (formerly NFSSC), recently completed its 34th Annual Conference, at the M Resort, August 4-7, in Las Vegas. The RLPSA annual meeting is the nation’s largest gathering of security, safety and loss prevention professionals in the casual dining and quick service restaurant chain industry.

Each year loss prevention professionals from around the country meet at the Conference to discuss issues facing security practitioners and develop strategies designed to protect company assets. More than 300 LP professionals participated in the meeting - a nearly 30% increase from the year prior. Additionally, more than 70 vendor companies presented products, services and technologies aimed at keeping restaurant workplaces and their employees and customers, more safe, secure and efficient.

The event was highlighted by a Keynote from Don Fox, CEO, Firehouse Subs of America. Mr. Fox spoke to the power of branding and creating a work culture of positive change, optimism and commitment throughout the store and its franchises. “The ability to stay customer focused and set high standards is what has helped Firehouse achieve its rapid growth,” said Mr. Fox. The RLPSA event also had a positive impact on Mr. Fox who, after meeting such impressive individuals at the Conference quipped, he may have to look into creating his own LP and Safety department.

Registrants were also treated to a rare look at the inside of security and loss prevention from one of the gaming industry’s largest players. Chuck Barry, SVP Security, Tropicana Entertainment Worldwide, shared insights on how gaming houses utilize CCTV cameras and setup their security operations. While the goals of both the restaurant and gaming industries are very similar, the methods of operation can be different. Mr. Barry challenged attendees to look at their own security challenges through the eyes of other industries to find unique solutions.

Other sessions included industry leaders presenting a number of key topics including planning and preparing for depositions, important changes in safety laws, phishing and fraud scams, smart safes, controlling food costs loss, emerging technologies and their effect on LP, mock disaster preparation, analytics, and lively roundtable debates on numerous industry topics including exception based reporting and training and awareness programs.

“We’re extremely excited about the continued growth of RLPSA and the annual meeting,” said Jim Forlenza, Executive Director. “This is the fifth consecutive year of double-digit growth for our meeting and it really underlies the quality education being presented through a number of exciting speakers – as well as the unique nature of our networking opportunities. Education is the key to our organization and our community.”

“The meeting is the apex of our industry functions, but our goal is to now take that success and build even richer resources for our membership and community so all our members become better practitioners,” added Joe Verber, Taco Bell, and newly installed President of RLPSA.

“The RLPSA Annual Meeting provides education and networking in a truly unique atmosphere. We have strived to create an environment where both members and vendors can engage, exchange and learn from each other – and I believe that is what makes the meeting successful,” added Verber.

RLPSA Announces 2014 Board of Directors: The RLPSA also announced its 2014 Board of Directors – Joe Verber, Taco Bell, will serve as President. Other Board members include James Brussow, Dave and Busters, Rob Holm, McDonald’s Corporation, Chris Manning, The Wendy’s Company, Vince Vittatoe, Bob Evans Farms, Inc., and Anne Sullivan, CKE Restaurants.

NFSSC Donates more than $3,000 to Three Square Food Bank: Through the efforts of the RLPSA member and vendor participants during the Annual meeting, a check for more than $3,000 will be donated to the Three Square Food Bank. Three Square is a member of the Feeding America program and serves the Southern Nevada region.

RLPSA Announces 2014 Meeting Dates: RLPSA officials also announced dates for its 35th Annual Meeting, August 3-6, 2014, at the Caribe Royale in Orlando, FL.

For more details, please contact Jim Forlenza, Executive Director,, or at 240-252-5542, or visit



Wal-Mart Shooting, Off-duty cashier walks in and shoots other cashier in store  Justin Boyd, a 46-year-old, female cashier, reportedly walked into a Walmart, located in Neenah, and shot another female employee in the torso. The incident occurred at approximately 11 a.m. The victim was then rushed to Theda Clark Medical Center, according to a report. The shooting took place inside the liquor department there,” according to a report by a local television station. “No other customers were in the liquor section when the gun was fired.” Neenah Police say they know the motive behind the shooting. They are not releasing any details as of yet. Kevin Wilkinson, the Neenah Chief of Police, says the he, along with officers and local residents are still awaiting news about the victim’s condition. She endured surgery shortly after being wounded. Wal-Mart spokeswoman, Diane Gee says the company is keeping tabs on the family and victim. She says Walmart hopes for the best. We are in close contact with [the victim’s] family at the hospital and trying to be as helpful as possible during this difficult time,” Gee said to local TV station in a statement. “Our commitment right now is to work with law enforcement [to] provide them any information we have that might be useful for their investigation.” (Source

Tiffany store hit in Walnut Creek
Tiffany's jewelry store was the target of a smash-and-grab robbery Thursday morning, and police are looking for four men they say were involved. Several small jewelry items were stolen, but the most valuable jewels in the store were locked away and were not taken, Gorski said.

Jewelry store robbery caught on tape 
Video of the smash and grab at Gordon's Jewelry Store in Quail Springs mall is released. This surveillance video from Monday night’s robbery shows two suspects armed with a hammer smashing out cases. Police say they made out with thousands of dollars worth of jewelry.

Walgreens Burglars in Detroit cut a roll-down gate to gain access  Hard to believe that no one witness thieves cutting open the store front of the Walgreens Pharmacy at the corner of Evergreen Avenue and Plymouth Road. When a News Reporter arrived on the scene, no police and no employees were at the store, just a big hole in the front door. The reporter contacted the Detroit Police who stated they were already there, took a report and cleared the scene. (Source

Five suspects flee police following theft in Humble  Five unidentified male suspects stole $1,000 in merchandise on June 11, 2013 from a retailer in Humble, Texas. The retail store is located in the 9400 block of FM 1960. The stolen items included backpacks, clothing and other valuables. The suspects were seen fleeing the area in a silver Toyota Prius that was later found to have been stolen. A vivid photograph of one suspect was captured as the five fled police in a pursuit. (Source

Savannah-Chatham Metropolitan Police are seeking the robbery suspect of the Family Dollar  Police have released surveillance photos in an effort to get this suspect behind bars. The robbery suspect was wearing a red shirt--the uniform top of an employee at Checkers restaurant and carrying a large weapon. The Family Dollar associate was threatened by not injured in the incident. (Source

Taxi Cab Walmart robber arrested by Police in Pennsylvania
The suspect who arrived and fled from a Walmart store in a taxi after robbing the cashier with a box cutter has been apprehended. Ronald Wynn has surrendered to Police. Investigators said they were able to connect Wynn to the robbery through the phone he used to call the cab company, and through an ATM card he used inside the Walmart. (Source

Grocery Cashier in North Dakota arrested for felony theft; coupon fraud  The Loss Prevention team of Moorhead Cash Wise Grocery put a case together for Police on a 39 year old cashier. The cashier, Eva Keblar was arrested and charged with one count of felony theft, admitting she stole $1237.00. Keblar admitted taking money through a “couponing” scam, in which she took fake refunds and coupons that would normally have been considered paid to customers. (Source

Jewelry Store employee in Fairview, NJ believed to have stolen nearly $500,000 from his store  David Blosser, 68, worked at Midas Touch Jewelers for twenty five years, this past May the owner caught Blosser stealing $1,100 in cash, that turned out to only be the tip of the iceberg. The owner began a full inventory and discovered several pieces of jewelry missing..then went back a total of two years and found between $200,000 and $500,000 of missing product. Blosser was charged with first-degree larceny and released on $10,000 bond. (Source

Coach Outlet in Hersey the target of a smash and grab.  Two suspects smashed the front door plate glass window, entered the Coach store and removed a significant amount of merchandise at 4:18 a.m. Wednesday at 51 Outlet Square. Loss estimates are still being determined. (Source

Montana women busted for selling $111,000 of fake diamonds on Craigslist
A Bozeman woman faces a felony theft charge after a man said he spent nearly $112,000 buying what turned out to be fake diamonds worth only about $26,000. Charging documents say Cold placed a Craigslist ad saying she was liquidating a gemstone business she inherited from her mother. Between May and August of last year, the man said he bought 70 items from Cold for nearly $90,000. He paid another $22,000 in September for 17 gemstones Cold said were diamonds, but were actually synthetic diamond substitutes called Moissanites. (Source

Three arrested in an attempted roof top burglary of a Rent-a-Center in Kansas City  Kansas City Police were searching for burglars who broke into a Rent-A-Center Tuesday morning. Investigators said it appears the burglars got into the store through the roof. Police said when officers arrived, some of the burglars were trying to take televisions out. Three suspects have been arrested. (Source





Notorious ‘EBayIsAJoke’ Troll, Known for Harassing Sellers- Possibly Outed By Investigative News Team

Chuck Fitch may be the man known as “EBayIsAJoke,” a notorious eBay troll despised for his horrible treatment of other site users.

Fitch’s alleged EBayIsAJoke trolling isn’t super serious business, but it does ruin the site experience for many hardworking small business owners — if Chuck is the man responsible for the “trolling.”

The unmasking of EBayIsAJoke came from a local “hall of shame” investigation by MyFoxDetroit. A reporter from the site tracked down the man they believe to be behind the high-level trolling — Fitch — and asked him about the practice of interfering with eBay commerce.

The Daily Dot explains that Fitch is accused of creating a massive and enduring hassle for people just trying to hawk their wares on eBay, saying:

“According to Wolcheck, Ebayisajoke’s ruse is to target small business owners, outbid all other potential buyers on their page, then not pay—keeping them from making a sale. Then, to top it off, he gives them a bad review, hurting their chances at future business.”

Read the full article here.

For further information on PROACT email inquiries to:

eBay Direct - Click Here  -  (notify - info - questions)


T.J. Maxx manager in Long Island busted for possession of $130,000 in stolen goods and had his own store set up selling stolen T.J. Maxx goods  Cornell Poyser, 40, an assistant manager at the retail chain’s Oceanside store, was caught red-handed as he drove a van packed with designer duds destined for his own shop in East Flatbush, Brooklyn, law enforcement sources said. More than $130,000 in designer duds and accessories were seized from Poyser’s van and the shop he opened nearly a year ago, a law enforcement source told the Daily News. “Even the racks and the displays came from the Oceanside store,” the source said. A lot of the merchandise Poyser was selling still bore T.J. Maxx labels, the source said. And he was protective of his purloined property, making sure he wired up high-end security cameras to eye his front door. The retailer’s own investigators launched a probe and caught Poyser on videotape stashing clothes, shoes, purses and luggage in the back of the store, the source said. They also watched him pull his van up to the back door after closing and load up. On July 28 and Aug. 3, the store sleuths tailed him to the East Flatbush store and watched him unload the loot. Then they went to the Brooklyn district attorney’s office, which sent undercover officers to his store. (Source (Source

ORC gang member kills accomplice girlfriend - drives over her with his car in Calgary  In May, Del Campo and Manion, along with two others were charged by police in Medicine Hat with the fraudulent use of credit cards and identity theft, an investigation which led police to recovering about $20,000 in fraudulently obtained property. Del Campo, who faces 44 criminal charges on other matters, was out on bail at the time of Manion’s death. Witnesses said the 33-year-old had stepped out of the rented car moments before Manion was struck by the car that was driven by her boyfriend Del Campo. Court records show the pair were both before courts earlier this year charged in relation to an alleged theft ring. Del Campo was taken into custody on the manslaughter charges that could change to murder charges. (Source

Chandler police bust retail theft ring hitting Kroger's division Fry's Foods and others  With the help of Fry's Food Store, Chandler police arrested seven people in connection with a retail theft ring that started in June. Chandler police said the suspects steal high priced merchandise from various grocery store chains throughout Chandler and Mesa. The most common products stolen include Tide detergent, baby formula, diapers, and high-end alcohol. The thieves then sell it at a discounted rate. "They're not a typical shoplifter. They're people that have cell phones and are talking to each other and watch and take massive amounts of merchandise" said Joe Kopelic of Fry's Foods. All around it's a major loss. It's time consuming to chase these folks. It's police resources, it's my resources, and it's every other retailers resources, to try and manage this issue," said Kopelic. (Source

Shoppers at a TJ Maxx help bust ORC gang in Ohio who had also hit other retailers  Shoppers at a TJ Maxx store alerted authorities when they saw two people stuffing dozens of high-end purses into shopping bags in Upper Arlington, Ohio. "I would consider it more on the professional level with the amounts being taken,” said Officer Heather Gailli of the Upper Arlington Division of Police. Galli say the purses from Michael Kors and other name brands totaled more than $2,500. They were utilizing bags and other items to mask the security sensors on the clothing and on the merchandise that they were concealing and trying to take,” added Galli. But thanks to the alert shoppers, police were waiting for the two alleged shoplifters as they left the store with the stolen merchandise. Shortly after the arrest, Upper Arlington police say they found a set of car keys concealed by the female suspect. They traced it back to a parking lot, where police say they found a rental car with bags of stolen merchandise. Police say items included shoes, perfume and clothing from other stores including Gap Kids and Express Men. Some still had tags, and others were still on hangers. Upper Arlington Police are still working to see if the two suspects are part of a bigger crime ring since they both listed Akron as their home address. (Source

ORC Trio charged with organized shoplifting in Wexford County, MI., hitting Meijer, Wal-Mart and Rite Aid stores  A Cadillac man, James Bates, 37, arrested for operating organized shoplifting ring and letting them live in his house in exchange for stolen merchandise. He encouraged a handful of people to steal items such as blankets, shoes, movies, pots, pansm, televisions, radios, coffee makers, and even horse tack. And a focus on fishing equipment. Helped by his wife Bates would sell the items online and is a habitual offender. He faces 7 1/2 years in prison and up to 6 years on other charges of bribery, intimidating or interferring with a witness. (Source

New Hampshire Sears employee arrested on charges of operating an organized retail crime enterprise  Edwin Echevarria, 25, an employee at the Sears store at the Mall at Rockingham Park was arrested Tuesday night and is believed to be responsible for thousands of dollars in theft. Several other suspects who participated in the thefts may also be arrested. Echevarria rang false returns and under-rang merchandise, a woman bought an air conditioner valued at $359 and received a refund without returning it. On another day, the woman bought luggage for $979 and was charged $5.49 for a screwdriver. Echevarria was charged with two counts of operating an organized retail crime enterprise and single counts of conspiracy to commit theft and theft by unauthorized taking. (Source

TJ Maxx employee in Ireland caught giving credit card information to a West African gang  Investigators traced the source of several identity crimes back to an employee at TK Maxx in Dublin. So far 20 customers of TK Maxx have been identified. The card information was used to make online purchases, no dollar amount has been given. (Source

Hy-Vee grocery cashier steals $7000 in merchandise
A Hy-Vee employee in Des Moines is awaiting arrest for giving merchandise to friends and family, a total of over $7000. The cashier would charge his family and friend between $30 and $60 dollars to pass merchandise through to them. A warrant for second-degree theft was issued. (Source


“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry
gets the information, education and critical data they need to fight this national epidemic.” 
Rex Gillette, VP Retail Sales, Protection 1.

Do you have an ORC case to share? Publishing it educates the LP & retail community
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Vendor Spotlight

Presentation Spotlight: L. Wayne Hoover
"Using Data to Develop a Larger Confession"

Verisk Retail is pleased to announce that L. Wayne Hoover, CFI will be a featured speaker at the upcoming InterACT 2013 conference.

Wayne will bring his unique perspective on how to utilize data from exception-based reporting and case management systems to conduct a successful general loss interview. Data, if used properly, can greatly enhance the interviewer's ability to obtain the optimal factual outcome. During this interactive session you will learn the best approach to use data to your advantage in the interview process.

A well-known member of the Loss Prevention community, Wayne started with Wicklander-Zulawski & Associates, Inc. as the Undercover Coordinator. One of their most requested speakers; he is Vice-President at W-Z, as well as Vice-President of CFI Programming for the Center for Interviewer Standards & Assessment Ltd. (CISA). CISA provides the certification process for qualified Interviewers and Interrogators to become a Certified Forensic Interviewer (CFI).

While working with Wicklander-Zulawski & Associates, Inc. Wayne has conducted thousands of interviews and interrogations for both the private and public sectors. He has taught hundreds of seminars on Interview and Interrogation Techniques, both domestically and internationally.

Interested in presenting too? Contact Kathleen or Cheryl

Kathleen Garner

Cheryl Blake


More Info and Registration
Early-bird pricing ends August 16, 2013 - ONLY 1 DAY REMAINING!



Job Opening





Regional LP Manager
Regional Security Mgr
Fed Ex
Orlando, FL
White Plains, NY
Fed Ex
Global Investigations & Compliance Mgr Ace Hardware Corp. Oak Brook, IL Ace Hardware Corp.
Director of Asset Protection Walgreens Deerfield, IL Walgreens
Mgr, Asset Protection RSC Winn Dixie Baldwin, FL Winn Dixie
Asset Protection Manager The HoneyBaked Ham Co. Alpharetta, GA The HoneyBaked Ham Co.
Director of LP Best Buy Canada Burnaby, British Columbia Best Buy Canada
Corporate LP Manager The Children's Place Secaucus, NJ The Children's Place
LP Regional Director Sears West Region Sears
Corporate LP Manager Eddie Bauer Bellevue, MA Eddie Bauer
Regional Director AP and Ops Home Depot Houston, TX Home Depot
Market LP Director Duane Reade New York, NY Duane Reade
Sr Mgr of Global Security YUM! Brands Louisville, KY YUM! Brands

National Account Mgr



Downing & Downing

Dir of Loss Prevention


Philadelphia, PA

Downing & Downing

Dir of Loss Prevention


Central Midwest

Downing & Downing

National Acct Sales Mgr


Chicago, IL

Downing & Downing



Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




AP Manager in Training Walmart Ridgeland, MS Wal-Mart
AP Manager in Training Walmart Kankakee, IL Wal-Mart
AP Manager in Training Walmart Tompkinsville, KY Wal-Mart
AP Manager in Training Walmart Glasgow, KY Wal-Mart
AP Manager in Training Walmart Milwaukee, WI Wal-Mart
LP Manager Kmart Hyattsville, MD Sears Holdings Corp
ETL Asset Protection Target Allentown, PA Target
District Investigator Home Depot Stafford, VA Home Depot
Dept Mgr Store LP & Safety Lowe's Rock Hill, SC Lowe's
Dept Mgr Store LP & Safety Lowe's Largo, FL Lowe's
Dept Mgr Store LP & Safety Lowe's Texarkana, TX Lowe's
Regional LP Manager Sterling Jewelers Akron, OH Sterling Jewelers

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On the Move: Home of the Industry's Original - Sponsored by Cival Demand Associates

Brian Fuller was named Regional Manager of Asset Protection for Ralph Lauren.
Courtland Greer was named Regional Manager of Asset Protection for Ralph Lauren.
Carlos Ortiz was named Senior Regional Loss Prevention Manager for New York & Company.
Ian Vernon was named Regional Manager of Asset Protection for Ralph Lauren.   

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What Really Sets Leaders Apart
This coach and consultant's five-year-old son taught him what it really means to be a true leader. When asked what he got to do as class leader for school, he replied "I got to open doors for people!" That is the true essence of being a leader: Leaders create opportunities for those they lead. (The best leaders focus on the people)

The Crucial Body Part All Great Leaders Must Enhance  It's not your eyes, or even your heart that is the most important body part for leaders. It's the ear- good listening is a critical skill for leaders and anyone who has to build trust, resolve conflicts, or understand expectations. Become a better listener with these three steps. (First, figure out your level of listening)

One Simple Move that Will Make You a Better Leader  Sometimes a little change-up is all you need to give you the perspective you've been looking for. BlueGrace's headquarters office swapped desks with other workers, allowing them to see their company in a new light. (As a leader you can learn more about your employees and what works and doesn't work in your company.)

How to Deal With Time-Wasters
The most successful entrepreneurs, or even leaders, are focused and efficient, and don't have time, or tolerance to deal with those who would rather waste your time. It's not being rude, it's setting priorities, but how do you deal with these time-wasters? (Start by responding to their requests quickly)

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Finding the right network into a company is critical if one expects to truly be able to compete in this job market. Going beyond the HR executives and finding the hiring managers and other decision makers and being able to communicate with them or have your network of colleagues communicate with them is important. Managing those communications is no easy task and ensuring that the information is handled correctly and expediently can be delicate.

Just a Thought,
Gus Downing

Gus Downing

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