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 8/16/16 Subscribe Free LP, AP & IT Security's #1 News Source Daily Archives

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The NRF's ORC Efforts
Bob Moraca, Jonathan Shimp and Gabe Esposito

Quick Take 11

Protection One
Rex Gillette

Quick Take 7
with Garret King from
Cam Conn

Watch all published episodes here

The NRF LP Protect 2016 Effort & Impact

Axis Communications

Crime Accountability Partnership

Meeting LP Demand Through Technology


Introduction with Gus Downing












Other Upcoming Events
Chicago Cyber Security Summit
Aug. 25
ASIS Annual Seminar & Exhibits
Sept. 12-15
New York Cyber Security Summit
Sept. 21
NCORCA Annual Symposium
Sept. 28
Los Angeles Cyber Security Summit
Oct. 20
New Jersey Food Council LP Conference & Exhibition
Oct. 26

Know about an event we should feature here? Let us know.


37th Annual RLPSA Award Recipients Announced

ATLANTA, August 16, 2016 - Restaurant Loss Prevention & Security Association (RLPSA) announces its 37th Annual Award Recipients, selected for their strong leadership and innovative approaches to business challenges, while going "above and beyond" daily responsibilities to make a difference in restaurant loss prevention and security.

The 2016 RLPSA Salute to Excellence Award is awarded to Jeff Levitt in recognition of his excellence in restaurant security through contributions to security programs that protect restaurant employees, customers, data and assets. Levitt has been providing a safe environment for more than 8.3 million customers a week at Panera, LLC. Levitt has proven to be a thought leader that employs innovative strategies to address restaurant security challenges.

The 2016 RLPSA Distinguished Service Award is awarded to Ryan Berkey in recognition of his commitment to serving others in the Loss Prevention industry; making a difference and demonstrating creativity and compassion by developing programs that leave a lasting impact on those he has served for the last 25 years. Berkey designed the in-house exception base reporting to identify losses in 4 key loss prevention metrics which impact his company's bottom line. For Dominos, this program improved bottom line results totaling over $3.6 million in 2015.

RLPSA also awarded Lifetime Achievement Awards to founding fathers Emil Monda and Tom Briggs, for their foundational and pioneering work to start the RLPSA organization over 40 years ago.

Rob Holm awarding Jeff Levitt for his excellence
in restaurant security
Ryan Berkey, winner of the 2016 Distinguished Service Award, making a speech
Emil Monda speaking, after being honored with a lifetime achievement award (Pictured left to right) George Chenarides, Amphion, Emil Monda, Holly Huges, McDonald's and former President of RLPSA Rob Holm, McDonald's at the Pearl in San Antonio

 An overview of the event venue and band prior to Poker getting started.
The Tuesday evening signature networking event was sponsored by ATHOS and FireKing.

Milwaukee Protest Update

Milwaukee, WI: Six arrested, but curfew and calls for calm bring quieter night
Police are prepared for a third night of trouble in Milwaukee after two successive nights of fires, looting and gunshots following the fatal police shooting of an armed man. Monday night, demonstrators engaged in a standoff with police just before 8 p.m. after officers took a man into custody. Within a half our, the standoff ended. Riot police moved away from the area. Mayor Tom Barrett, at a press briefing just before 11 p.m., said six arrests were made Monday and no major property damage has taken place. Eleven police officer have been injured since the chaos began. patch.com

Milwaukee Metro PCS Store Looted

Owner of looted Hair shop: There's no hope here, considers leaving Milwaukee

Low Prices, High Crime: Inside Walmart's Plan to Crack Down on Shoplifting
The nation's largest retailer is taking justice into its own hands

To combat crime and ease the burden on law enforcement, Walmart has begun a novel experiment: deal with shoplifters internally by meting out its own version of law and order through an initiative called "Restorative Justice." The idea is to give some accused shoplifters, such as first-time offenders, the option of completing an online remedial program designed to deter through education, rather than jail time.

The program, which offenders must pay an undisclosed sum to take but doesn't involve the police, employs an approach sometimes found in schools and prisons, which emphasizes rehabilitation and reconciliation between the offender and the community. Walmart spokesperson Brian Nick says the initiative is reducing police runs requiring officers to come to Walmart and "hopefully giving people a second chance."

There are some signs of its success. The Arlington Police Department, for example, estimates that the program has reduced police calls to local Walmart stores by 40.5% from October 2015 to June 2016. But it also raises questions about whether the nation's largest retailer should play judge and jury within its stores. One of the companies hired by Walmart to administer the courses-Corrective Education Company-is currently being sued for false imprisonment and overcharging alleged shoplifters.

Walmart has struggled for decades with the perception that its stores are crime magnets.

But that might be changing. Walmart recently boosted wages for its workers, something that is expected to boost employee retention, and it hired 9,000 new people this summer to work the doors and check receipts as a preventative shoplifting measure. The company is also pushing to make current employees more visible on the sales floors and implementing enhanced security measures on theft-prone products.

Walmart believes its Restorative Justice program will alleviate the burden on local departments responding to petty crime calls. David Karp, a professor of sociology at Skidmore College who studies restorative justice, says the company's approach is promising. "If they can reduce shoplifting by helping people understand the costs to the company as well as to themselves, that's a good thing," he says. "I think Walmart recognizes that sending them to jail isn't particularly productive."

But those taking the course must pay a fee, and Karp warns that it would be counterproductive if the company is gouging shoplifters. The San Francisco City Attorney is currently suing one of Walmart's third-party vendors responsible for administering restorative justice courses-Corrective Education Company-for overcharging people accused of shoplifting and falsely imprisoning them while they're taking the course. The lawsuit alleges that some retailers take suspected shoplifters "to a secluded area in the back of the store" to show them a video produced by CEC. One woman was reportedly asked to pay $500 to take CEC's course after she was accused of stealing items worth $6.97 from a Goodwill Industries store.

Nick, Walmart's spokesperson, said he didn't have figures on how much CEC charges those accused of shoplifting from Walmart. "It is 100% voluntary in terms of participation, and I do know that financial aid can be available," Nick said. He declined to comment on the ongoing lawsuit.

In a statement, CEC spokesperson Laura Barnett said she is "confident that we will prevail at trial" and said CEC "has successfully worked with our retail and law enforcement partners to reduce calls to police by as much as 40 percent."

Reducing shoplifting at the nation's largest retailer will likely take years, Flickinger says, but Walmart's efforts seem to show they're taking it more seriously than before. "They're doing everything they can to stop it," Flickinger says. "But it's going to take three to five years, and more likely five years or more. Something transformational can't be done in a day, a month, or even a year."  time.com

Luxury Brands Get Tough With Counterfeiters
Growth Online & Links to Organized Crime Networks

Luxury brands are getting more aggressive about taking suspected counterfeiters to court.

Fashion brand Alexander Wang, which sued the owners of 459 websites believed to be selling counterfeit handbags, footwear and clothing last year,  won a $90 million judgement this month in a New York district court. The court froze the websites and transferred their domain names - many of which are believed to originate in China - to the designer.

The lawsuits are a "strategic change" for companies who haven't always been vocal or public about their battle against fake goods, said Paolo Beconcino, a Beijing-based consultant for Squire Patton Boggs law firm, who represents half a dozen Western brands in lawsuits against counterfeiters.  In the past, many brands focused mainly on raids and seizures of counterfeit goods to shut down shady manufacturers and sellers, but some have questioned how effective this tactic is at deterring production of fakes.

Luxury names are increasingly considering lawsuits because of the rising production of counterfeits, their growth online and links to organized crime networks, according to Delphine Sarfati-Sobreira, director general of Unifab, a Paris-based anticounterfeit group.

Yet in China the government has set up special courts in major cities to deal with a rising number of intellectual-property cases.

"When the legitimate retail market gets increasingly tight and tough, the impetus to crack down (on fakes) becomes just that much more urgent." wsj.com

Amazon Workers Urge 6th Circ. To Revive Security Screening-Pay MDL
Security Screening pay lawsuits just won't go away

A putative class of Amazon warehouse workers asked the Sixth Circuit Thursday to reverse a lower court's dismissal of their wage suit, saying it erroneously invoked a U.S. Supreme Court ruling on a federal law that differs from the Kentucky statute on which they based their claims that employees should be paid for time spent in security screenings. law360.com

Macy's store closings should start a fashion trend
Where Macy's goes, will other retailers follow?
750 more department store closings?

Macy's shares spiked 17 percent on the news of them closing 100 stores, as investors shrugged off a sixth straight quarter of declining same-store sales. It needed to close nearly all those locations just to bring the chain's productivity levels back to where they were in 2006.

The question is, will the praise hoisted upon Macy's for taking its medicine provide enough incentive-or cover-for its competitors to follow suit?

Based on Green Street's analysis to bring retailers back to 2006 productivity levels, J.C. Penney would need to shut down 320 of its 1,000 stores and Sears would need to close 300 of its 700 locations to bring productivity levels back to where they were a decade ago. Nordstrom, Dillards and Bon-Ton would need to collectively shutter another 130 stores.

Many of the other U.S. department store chains said last week that they didn't have plans to mimic Macy's store closing decisions. J.C. Penney even said it's betting on Macy's store closures to help drive customers to its own chain. But if sales and profits continue to fall at their brick-and-mortar locations, they may no longer have a choice. It could be a smarter move to play follow the leader sooner rather than later. chicagobusiness.com

2nd Circ. Won't Rethink Marsh Execs' Firing In Bid-Rig Case
Second Circuit panel in June upheld a lower court's decision that William Gilman and Edward McNenney were not entitled to employee severance pay and unvested stock benefits after being fired for refusing to cooperate in Marsh's internal investigation.

The case stemmed from a 2004 investigation by the New York attorney general into allegations that insurance brokers including Marsh were steering clients to particular insurance carriers, according to the opinion.

The focus of the investigation soon shifted to bid-rigging, and two AIG  employees pled guilty to participating in the scheme with Marsh, according to court records. Gilman and McNenney were named as participants in the scheme by one of the AIG employees, and the next day the AG filed a civil complaint against Marsh. law360.com

Burberry Halts Rapper's Use Of 'Burberry Perry' For Now
A New York federal judge handed a win to Burberry Ltd. on Monday, ordering an Atlanta producer and rapper who went by the name Burberry Perry to temporarily stop using the name in various social media and online music accounts, saying it could cause serious harm to the existing fashion brand. In late July the London-based fashion house sued Perry Moise, who went by Burberry Perry, saying he was infringing on its name, as well its famous checked pattern and equestrian logo.  law360.com

Canadian Retailer Aritzia to Hire Banks for IPO This Year
Canadian fashion retailer Aritzia LP is working with banks to prepare for an initial public offering as soon as this year. Launched in Vancouver in 1984, Aritzia has more than 70 retail locations across North America, including in New York, Toronto, Montreal, Boston, Chicago, and San Francisco, according to its website. The company sells clothes and accessories aimed at 15-to-30-year-old female shoppers. Aritzia's shares are likely to trade on the Toronto Stock Exchange. bloomberg.com

June 2016 Aritzia hires Chris Strongman as Director of Loss Prevention

Head of Loss Prevention, Supply Chain & eCommerce for Aritzia in Vancouver BC posted today
As the Head of Loss Prevention, Supply Chain & eCommerce, you will have the opportunity to create, manage and improve loss within Supply Chain and eCommerce and help drive the bottom line of our business.

You will make an impact at Aritzia by:
•Minimizing potential loss within Supply Chain & eCommerce
•Improving inventory accuracy
•Detecting and reducing fraudulent activity

Your key relationships will be:
•Reporting to: Director, Loss Prevention & Asset Protection
•Direct Reports: Loss Prevention Coordinator
•Collaborating with: Logistics, Distribution, Operations, and Finance

As a seasoned professional and top rated specialist in your craft, you are a driver of innovation and a subject matter expert with a history of successfully creating and implementing the latest and greatest best practices in your field. As an entrepreneur you look past what 'is' and see what 'could be,' with recognition that it takes collaboration, detail and heart to be successful. catsone.com

Ruby Tuesday closing nearly 100 locations
Ruby Tuesday has announced it will be closing nearly 100 locations nationwide.Shares of the restaurant chain fell more than 10 percent, Thursday, after reporting a fourth-quarter net loss of $27.6 million. The restaurants will be closing by the end of 2016. wsvn.com

AC Moore eliminates Director of Loss Prevention

Report: Back-to-school spending to jump 33%

H-E-B buys Six Sun Fresh Market stores in Dallas

Skechers opening 55 stores this year

Quarterly Same Store Sales Results
Home Depot Q2 comp's worldwide up 4.7%, U.S. comp's up 5.4%, total sales up 6.6%
TJX Q2 comp's up 4%, total sales up 7%
Dick's Sporting Goods Q2 comp's up 2.8%, sales up 7.9%, online represented 8.5% of sales

Kroger Holds Company-Wide 'Code Adam'
Safety Training Day in All Stores

By Kevin Larson, Sr. Manager, Loss Prevention Operations, The Kroger Co.

This past week, on Tuesday, August 9th, the Kroger Co. conducted a company-wide Code Adam Test. This was Kroger's third annual company-wide test, and it was conducted close to the anniversary date of when young Adam Walsh was found following his abduction. Code Adam is a very important program that Kroger has in place within its stores to help locate lost children. When Code Adam is activated in our stores, store associates all have a critical role to play in helping locate the missing child, from staying with the parent or guardian, to covering each exit door. Through the partnership of division/store leadership and Loss Prevention teams, Kroger Co. had extremely good compliance and received many compliments from customers as they were shopping the store during tests.

All the News - One Place - One Source - One Time
The D&D Daily respects your time
& doesn't filter retail's reality

Mastercard On EMV Nine-Plus Months In
Chiro Aikat, SVP of EMV Product delivery for Mastercard pointed out that EMV is the biggest change in the way U.S. consumers have paid at merchants in the last 45 years. Not only is the U.S. a large market, but also it's very fragmented, with millions of merchant terminals and tens of thousands of banks - especially compared to other parts of the world where EMV has been introduced.

EMV usage and adoption, Aikat said, over the last nine months has reached what Aikat described as significant, especially considering some markets took as much as five to six years to hit the EMV "tipping point."

Mastercard's data shows a 25 percent month-over-month growth rate for the number of chip transactions happening in the U.S., which Aikat explained is very indicative of what's being seen in the market. He also believes that it's possible that 50 percent of all merchant locations will be EMV-enabled by the end of the year.

Is Increased Security Worth The Wait?

At Mastercard's top 5 EMV-enabled merchants, counterfeit card fraud is down over 60 percent since the liability shift, which Aikat said is another proof point that the technology is working.

Aikat admitted that the adoption of M/Chip Fast by larger retailers is a bit slower, because many of them have already started working on their own optimization solutions. Merchants like Walgreens are actually doing a good job of speeding up EMV transactions for their customers, he added.

Where you have merchants that are either in the process of implementation or may not have the infrastructure to truly optimize, that's where you'll see the adoption of M/Chip Fast and Quick Chip," he explained. "Versus some of the big retailers, who already started working on optimization - so they may never need it, and that's perfectly fine with us."

Tackling The Misconceptions

But Aikat also says one huge misconception seems to prevail: that because EMV can create an awkward consumer experience, shifting all payments to mobile is what we need to do. Mobile-only payments might sound great to some, but plastic cards are ubiquitous and consumers like and use them.

"This whole notion that we should trump one medium over the other is not right, it's a consumer choice and our goal is to make payments feasible in any medium that the consumer wants and make sure it's secure," Aikat emphasized. "EMV allows that to happen." pymnts.com

Shoppers prefer retailers' payment apps to Apple Pay, Android Pay: report
Consumers are embracing mobile payment applications, with more than 25 percent of smartphone owners in the United States using these platforms at least once a month, according to new research from Parks Associates.

Retailers are also getting on board, with more than 3 million retailers combined accepting Apple Pay and Android Pay. However, consumers use retailer-specific apps more frequently, such as the Starbucks app, which accepts 5 million transactions per month.

PayPal continues to be the leader in mobile payments apps and is used by one in five smartphone owners. PayPal is also a leader in user spending, with the One Touch payment capability adopted by 7 million consumers and accepted by 1 million retailers. mobilecommercedaily.com

How PCI Acceptance Has Improved Security
A Look at How Far Payments Security Has Come in 10 Years

PCI may not be perfect, but its widespread adoption has dramatically improved card security. And the need for PCI is not going away anytime soon. 

It's easy to look at the payments landscape and see only the flaws, the security lapses and the breaches. Even with EMV chip deployment taking hold in the U.S. and in other parts of the world, important security issues remain (see Alleged EMV Flaw Stirs Debate). Payment card data is going to be vulnerable for quite some time - at least until the magnetic stripe is completely replaced with the chip, whether on a card or within a mobile device.

But if we step back a bit and get some perspective, we have to appreciate how far payments security has come.

Plenty of Progress - The Long-Term Impact - The Biggest Challenge

Taking the complexity out of PCI DSS compliance is a huge first step. Also important is educating merchants about why the basic security measures outlined in PCI DSS and other standards are so critical.

Today, most merchants, regardless of their size, finally recognize the need for security. And that's huge progress from where we were 10 years ago.

So, is PCI working? Yes. But its impact will continue to evolve. govinfosecurity.com

Wal-Mart Expands Mobile-Payment App to All 4,600 U.S. Stores

Protection 1 Names Erik Isakson General Manager for its Seattle Operations

Isakson has over 35 Years' Experience in the Security Industry
including operating his Own Alarm Business

Chicago, IL - August 16, 2016 - Protection 1, the premier full-service business and home security company in the U.S., today announced that it has hired Erik Isakson as its new General Manager in Seattle. Isakson will report to Regional Vice President Joe Longfield.

"Erik brings 30+ years of local sales and operational expertise to the Seattle office," said Longfield. "Erik has a strategic approach to the business and develops strong, long lasting customer relationships. Erik will help build on the strong operational delivery and sales growth in the Seattle market."

During his career, Isakson has worked for a number of security companies including Alarmex, Guardian Security and Stanley Security. He owned and operated his own security business in the Seattle area, North County Alarms. His experiences span many disciplines across the industry ranging from sales manager and branch manager to director of sales and general manager. Isakson's experience working with both the sales and operations teams has helped him develop solid security solutions for a variety of customers.

In his new role as General Manager, Isakson will be responsible for managing day-to-day operations for the branch, which encompasses both commercial and residential sales activities. He will also oversee the quality and production of management and non-management personnel and direct and supervise effective procedures to maintain or exceed all Field Operations metrics while attaining all financial and operational goals.

"My greatest satisfaction has come from watching those around me reach new plateaus in success. I hope to be able to empower those I work with to understand their objectives and think of creative ways to reach their goals," stated Isakson. "I have been blessed to work with many great people, and look forward to working with and leading the fantastic team at the Seattle branch!"


From LP executive
to service provider

Leaders in recovery services and EBR tool analytics, The Zellman Group not only offers retailers state-of-the-art technology and solutions, but years of experience and expertise with a management team comprised of veterans in loss prevention, operations and eCommerce. Lauren Bridgeo, VP of Operations, tells us about the service-based approach Zellman Group takes to civil recovery and restitution, while Bill Ramos, Director of ORC Recovery, explains how their new program can help retailers recover losses related to ORC.

LPNN Quick Take #9

Two members of CONTROLTEK's impressive team of industry veterans, Rhett Asher, Director of Business Development, and Mike Campbell, Director of National Accounts, chat with Amber Bradley about the latest innovations they're bringing to market and how they can save retailers huge time and money.

Solution Providers: Have a video or commercial you want to publish?  Contact us


U.S. e-commerce posts largest gain in two years
Grew 15.8% in Q2 & Accounted for 10.9% of retail sales

ACI Worldwide Integrates Ethoca Alerts into Global eCommerce Payments Gateway
ACI Worldwide, a leading global provider of real-time electronic payment and banking solutions, today announced an integration agreement with Ethoca, a leading provider of collaboration-based technology solutions for card issuers and online merchants. ACI will integrate Ethoca's flagship service, Ethoca Alerts, into its UP eCommerce Payments solution, making it available to payment service providers (PSPs) worldwide, and by extension, to thousands of leading online merchants worldwide. The integration of Ethoca Alerts gives PSPs, acquirers, processors and their merchant customers a powerful way to bolster their fraud defenses with card issuer-confirmed fraud and customer dispute data, while ensuring continued revenue growth. businesswire.com

Silk Road, Copycats And Nostalgia
The closure of Silk Road has not stopped savvy - and some not-so-savvy - drug dealers from making a killing through online trades. They continue to provide an Amazon-type experience to drug consumers seeking a bit more of a mind-blowing experience than the iPhone SE can provide, even at Walmart's discount price.

Silk Road may have paved the way for a darker web and a thriving online drug trade. Back in Oct. 2013, the illegal online marketplace for drugs was shut down by the FBI, but since then, the illicit drug trade has found an alternative route and has tripled in capacity.

PYMNTS reported that, in 2012, drugs worth $15 million to $17 million were sold online, but in 2015, this number had jumped to $150 million to $180 million. The percentage of U.S. drug-takers who used a website to buy drugs has jumped from 8 percent in 2014 to 15 percent in 2016. pymnts.com

Was Amazon.com's Prime Day behind the miss in retail sales?
The government's retail sales number, after popping in June, was mysteriously flat in July - and some of that might be because of Amazon.com and its Prime Day.

Consumers continued to spend online, but the July retail sales number was flat in part because of the sharp percent drop in gasoline prices. There was also a general lack of sales at brick and mortar stores in apparel, electronics, and general merchandise.

Online shopping shows up in the non-store retail sales category, which rose 1.3 percent in July or 14.1 percent year over year. Since online shopping is also mostly Amazon.com, it's safe to say that Amazon's self-proclaimed Prime Day holiday was a big part of the retailer's - and overall - online sales last month.

Amazon said its Prime Day holiday July 12 was its biggest sales day ever, and it said worldwide orders were 60 percent higher than the first Prime Day last year. In the U.S., orders rose by more than 50 percent from last year.

How much Amazon's one-day sale took away in revenue or compressed margins at brick-and-mortar stores is unclear, but estimates for Prime Day sales ranged from about $500 million to upwards of $1 billion.

Diane Swonk, CEO of DS Economics, said Prime Day could be a factor in the sales results in July. She said the PPI report Friday showed a compression of margins that hit clothing, jewelry and apparel retailers hard. She said the same trend was reflected in the earnings of retail chains in their earnings reports this week. cnbc.com

JC Penney CEO - retailers can't beat the e-commerce pure-plays by just moving online

Tilly's appoints it's first chief digital officer


Telephone Imposter Steals $400,000 of Luxury Goods Gets 2 to 6 yrs prison
Diverting & Stealing Shipments of Clothes, Shoes, Watches, and Other Goods

Manhattan District Attorney Cyrus R. Vance, Jr., today announced the sentencing of LAKISHA PETTUS, 41, to 2-to-6 years in prison for stealing designer merchandise valued at hundreds of thousands of dollars by diverting shipments of luxury goods to and from warehouses and stores. On July 20, 2016, the defendant pleaded guilty in a New York State Supreme Court to two counts of Grand Larceny in the Second Degree, Scheme to Defraud in the First Degree, and Criminal Impersonation in the Second Degree.

As admitted in the defendant's guilty plea, between June and November 2015, PETTUS placed more than 200 calls to a shipping company whose services were used by multiple luxury goods companies, and falsely claimed to be an employee of the luxury goods companies. The defendant typically placed the calls after hours and at times when inquiries were generally handled by overseas customer service centers. While impersonating an employee, PETTUS typically claimed that there were issues with a particular shipment - such as a manifest error, a problematic loading dock, or storefront construction - and requested that the affected packages be held until a third-party courier was able to pick up and reship the merchandise to various drop locations in the San Francisco area. PETTUS would then intercept and acquire the merchandise.

Over the course of four months, PETTUS - using more than a dozen aliases and ten different cell phone numbers - diverted and stole dozens of shipments of high-end clothing, shoes, accessories, watches, and other goods valued at more than $400,000 using variations of this scheme. Among other items, the defendant stole Roberto Coin jewelry; dozens of Chanel suits, shoes, watches, wallets, and handbags; and two Patek Phillipe watches - each valued at more than $20,000.

"This scheme demonstrates the ease with which cybercriminals can scam, cheat, and disrupt commerce for their own financial gain," Manhattan District Attorney Cyrus R. Vance said. "Hiding behind smartphones, personal computers, and aliases, Lakisha Pettus deceived customer service representatives, orchestrated fraudulent shipments.  manhattanda.org

Woman caught on camera allegedly stealing $3,000 worth of clothing

A video has gone viral with more than 100,000 views on Facebook of a woman allegedly stealing an armful of clothing. According to Little Rock police, the woman in the pink dress is Erica Jordan. In the video Jordan is seen carrying $3,000 worth of clothing from the Victoria's Secret in the Promenade at Chenal. katv.com

Chickasha, OK: CVS Pharmacy Tech steals $6,000 of Buprenorphine; steals Alprazolam to calm her nerves over thefts

Chickasha police said they began their investigation after the pharmacy reported a shortage of 3,300 tablets of a drug called Buprenorphine, which experts said is a narcotic. Chantel Carroll had been working at CVS as a pharmacy technician for eight years.

Carroll was confronted by a manager, she said she had been stealing the drugs. She went on to say she had been changing the quantity of Buprenorphine when she ordered more over the last year. She allegedly sold them to someone for $300 per bottle. Carroll also admitted to stealing 100 Alprazolam pills for her own consumption "to calm her nerves due to the situation." news9.com

Waxahachie, TX: Seven arrested in Shooter's Edge Smash & Grab, charged with Organized Criminal Activity
The number of arrests in connection with the Waxahachie gun store burglary last month has grown to seven. Bureau of Alcohol, Tobacco, Firearms and Explosives and a Waxahachie detective tracked 17-year-old Quvjonzeo McCoy to Sacramento and arrested him. He's facing charges of engaging in organized criminal activity and theft of a firearm. On July 10, a group of teens were caught on video ramming a pickup truck into Shooter's Edge gun store. The newspaper reported that 17 guns were taken but only three handguns have been recovered so far. star-telegram.com

Lexington, KY: Well Organized group behind textbook thefts on Kentucky campuses
The University of Kentucky Police Department issued a crime bulletin for faculty, staff and student. UK Police received a report of a burglary that occurred some time between Friday evening and Saturday afternoon. Someone pried open locked doors at more than a dozen offices in the College of Nursing and stole textbooks. At this point, police are not sure exactly how many textbooks were stolen.

UK Police Chief Joe Monroe believes this theft could be related to textbook thefts on campus that happened in June and July. He says they are also looking at similar crimes at other universities, including Eastern Kentucky University. Chief Monroe says these crimes are more than likely being carried out by a "well organized group." He assumes the thieves are stealing the textbooks to sell for quick cash. wkyt.com

Chicago, IL: Las Vegas couple charged in connection with Apple Store thefts in 3 states
A man and woman were arrested over the weekend and charged with stealing from Apple stores in at least three states, including locations in Deer Park, Schaumburg and Oak Brook. Gregory J. Ganci, 50, and Jeri E. Duncan, 36, both of Las Vegas, were arrested Saturday after the Deer Park Apple Store. Two stolen Apple drones were found in the vehicle, and Duncan was also in possession of heroin. The two are believed to be connected to other Apple Store thefts in California and Nevada and were "known to police." chicagotribune.com

Lynnwood, WA: Five arrested in Kohl's Shoplifting; Police chase leads to three accidents
Edmonds and Lynnwood Police took five suspects into custody Monday afternoon after they abandoned a stolen car following a shoplifting incident at Kohl's. Police engaged in a pursuit for about four blocks, in that time the suspects were involved in 3 hit-and-run incidents, no one was seriously injured. myedmondsnews.com

Livingston County, MI: Ivan Ray Hooper Jr., 39, of Ypsilanti, pleaded guilty as charged to Organized Retail Crime
The prosecution agreed Hooper would receive a jail sentence rather than prison. He also agreed to pay nearly $2,000 in restitution. livingstondaily.com

Fraud Gang of four busted hitting Hannaford store in Albany, N.Y., with 30 counterfeit cc's

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which might fuel even more jobs and funding.
Share your ORC News and help the industry!

Shootings & Deaths

Naples, FL: Shooting at Coastland Center Mall leaves 1 injured
Reports say the shooting occurred at a parking garage at the mall Monday evening. The victim was taken to the hospital for treatment; their condition is unknown. According to reports, the person was shot in a parked car by the Macy's Department Store. There were four people in the car at the time of the shooting. naplesherald.com

Antioch, CA: Mall shootout erupts over pair of shoes at Somersville Towne Center
An argument over a new pair of shoes resulted in a shooting at a local mall involving at least two people. No injuries were reported in the Aug. 6 incident, but police say they received numerous reports of shots being fired around 11:20 a.m. Shortly before, witnesses had seen two pairs of males arguing "over a new shoe" inside the mall, which led to a physical fight, and two of the men brandishing guns. The fight then spilled over to the mall's exterior, where the shooting took place. One of the males hid behind a parked car, and some of the gunfire was aimed toward the front of the mall, police said. Details on the shooting were not made public until they appeared in the Antioch city manager's weekly report. eastbaytimes.com

Anchorage, AK: 4 arrested, 2 at large in spring crime wave that included shots fired at police
Six people have been charged with dozens of crimes, including multiple counts of assault, burglary and theft, for their alleged roles earlier this year in an Anchorage vehicle- and property-theft ring and a March incident that saw police officers fired upon in Midtown. adn.com

Atlanta, GA: Side Walk Vendor shot and killed
It happened in the parking lot of a strip mall near the corner of Cascade and Donnelly avenues around 2 p.m. Investigators said the group of people had an argument with one of the sidewalk vendors at the location earlier in the day. The group returned later and confronted the vendors, according to investigators. Someone in the group pulled out a handgun and fired it, striking the victim, according to police. That victim was rushed to Grady Memorial Hospital where they were pronounced dead. fox5atlanta.com

Thefts & Robberies

Portland, OR: Pharmacy Owners believe string of Armed Robberies are Connected
A string of aggressive armed robberies targeting privately-owned Portland pharmacies is worrying pharmacists and customers alike. Since July 1, robbers targeted four pharmacies. The most recent robbery occurred on Saturday at Fairley's Pharmacy in Northeast Portland. The store's owner told KATU News two armed men entered the store and ordered everyone on the ground. She told us one suspect tied a customer's hands together using plastic zip-ties. She says she believes the same men came in the pharmacy Friday and cased the business. katu.com

Jacksonville, FL: Caught stealing a Candy bar, Thief spends 10 minutes TRASHING the store
Jacksonville Sheriff's Office today released a video showing the woman throwing items around the Shell convenience store during the March incident. The store owner automatically locked the front door upon seeing the woman place $11 worth of candy bars in her pockets. Unable to depart the business, the woman began tossing merchandise on the store's floor. After the woman started smashing and throwing bottles, it appears an employee relented and unlocked the door, allowing the suspect to escape on foot. thesmokinggun.com

Bibb County, GA: Two people sought in Best Buy Burglary
The Sheriff's Office responded to a burglary at a Macon store Tuesday morning. The burglary occurred at 12:30 a.m. at Best Buy on Presidential Parkway. Deputies found a back door open. When they went inside, they didn't find anyone in the store. A store employee came out to the store and reviewed surveillance video with deputies. 13wmaz.com

Athens, GA: Man hospitalized after using Bat to Smash things at Walmart
A man was taken to the hospital Friday afternoon after he reportedly used a bat to smash a sporting goods display and exhibited other strange behavior at Walmart. A loss prevention officer watched as the man, described as being agitated, took a practice swing with a baseball bat and then struck a soccer ball display with the bat. Concerned for his safety, the employee followed the man from a distance as he walked toward the store's grocery section while notifying Walmart management and the police. onlineathens.com

Rocklin, CA: Gun Store Owner fights with City; Concrete barriers vs. City Code
Rob Adams acknowledges that the concrete barriers abutting the sidewalk at strategic locations in front of his Rocklin gun shop aren't attractive, but he argues that security ought to outweigh aesthetics when it comes to preventing guns from falling into the hands of the wrong people. After break-ins last month at gun shops in Rocklin and Folsom, in which burglars used a small sport-utility vehicle to smash glass and crash through metal gates, Adams reached out on Facebook to solicit ideas for preventing a similar break-in at his store. sacbee.com

Westmorland County, PA: Crime Task Force links man to 12 more burglaries that netted $63,513

Las Vegas, NV: FBI agents arrest man in undercover assault rifle sting


Grand Rapids, MI: One of nine member skimming gang gets federal prison time
One of nine people arrested last year in a scheme to steal the personal information of unsuspecting gas station customers in West Michigan will serve time in a federal prison. In a federal courtroom in Grand Rapids on Monday, Juan Ledesma was sentenced to five years and $50,963.75 in restitution. woodtv.com

Two ATM skimmers found in Webster, Mass.

ATM Skimmer found in Burleson, TX.

Acme Supermarket - Denville Township, NJ - Robbery
Armory - Traverse City, MI - Burglary
Best Buy - Bibb County, GA - Burglary
BP - Cleveland, OH - Burglary
Casey's General - Carver, MN - Armed Robbery
Dollar General - Chesterfield County, VA - Robbery
Dollar General - Philadelphia, PA - Armed Robbery
Dollar General - Waukegan, IL - Armed Robbery
DollarWise - Lake Charles, LA - Shooting/ 1 killed
Domino's - Tallahassee, FL - Armed Robbery
EZ Money - Bossier City, LA - Armed Robbery
Family Dollar - Waukegan, IL - Armed Robbery
Family Dollar - Raeford, NC - Robbery
Fast & Fresh - Hickory, NC - Burglary
JV Discount - Fitchburg, MA - Robbery
KJ's - Twin Falls, ID - Robbery
Metro PCS - Newport News, VA - Armed Robbery
Mobile - Lebanon, ME - Burglary
Nelson Tactical - Green Bay, WI - Burglary
N-N Out - Odessa, TX - Armed Robbery
Pops - Lexington County, SC - Armed Robbery
QuikTrip - Tulsa, OK - Armed Robbery
Xtreme Cellular - Miami, FL - Burglary
Smoke Shop - Port Neches, TX - Armed Robbery
Turkey Hill - Brownstown, PA - Robbery/ 2nd x this week
7-Eleven - Venice, FL - Armed Robbery

Featured Job Alert Spotlights

Director of Loss Prevention
Rocky Mount, NC

This is a retained search for the D&D Daily.


Regional Asset Protection Manager (Field)
Norcross, GA

Responsible for planning, developing and executing a comprehensive Asset Protection Program for a single business unit within HDS tailored to unique business needs. Define success across the unit in theft and fraud / operational loss prevention. Drive a program to protect the assets of the business...

Loss Prevention Specialist
Greencastle, IN

The Loss Prevention Specialist has thorough knowledge of Ascena Retail Group, Inc. security, life safety, and operational procedures. Performs duties as a floor officer and acts as a deterrent to theft and providing life safety...

AP Safety Specialist
Miami, FL

The safety specialist, asset protection, will oversee safety practices within an assigned group of stores. This position will execute the safety program designed to minimize associate and customer accidents...

Senior Manager Region Asset Protection
Columbia, SC

The Sr. Manager, region asset protection, is responsible for providing oversight in the protection of company assets and executing asset protection programs designed to minimize inventory shrink, workers compensation claims, general liability claims, bad checks and cash losses within an assigned region. This leader will direct and supervise a team of asset protection professionals and will have complete responsibility for managing investigations and auditing programs to ensure effectiveness and departmental compliance...

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  Kevin Krotenberg, CFI was promoted to SR. RLPSM - East for PetSMART. 


Andrew Okronick was promoted at Columbia Sportswear to the newly
created role of Manager of Loss Prevention Field Operations. 

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7 Things Great Bosses Do That You're Probably Not Aware Of  It's tough being the boss. Everything falls on your shoulders, you make the final call, you make sure your team is productive and happy. Being a great boss truly makes a difference both in your organization and for your employees. Great bosses do these things: Ask if everything is OK

An Introvert's Guide to Leadership
Not all leaders are extroverts, some are deep thinkers and incredible listeners. We have a tendency to mistake loudness for confidence, but some of the best leaders may be the most quiet people in your team. Here's how introverts can boost their leadership skills. Think deeply

Real Leaders Create Other Leaders
There are so many opportunities in today's world, we have the ability to make history. It starts with how we lead, and compell others to lead as well. The more leaders empower others and cultivate a culture of leadership, the doors to opportunity will open wide for you. Here's how you can foster leaders on your team. Connection first

How High-Performing Leaders Refuel
You only have so much energy, or gas, in your tank during the day. Your team feeds off of your energy, your focus, your positivity. When you run out of those things, so do they. What can you do when you're running out of fuel? Follow these tips to recharge and refocus. Focus on the future

Sponsor the "Your Career" section of the Daily

When you think you've got your job mastered think again. That's usually when something bad happens in ones career or company. If you reach that point, and most everyone does, its time to re-evaluate everything you're doing. Go on the hunt for new technology, new ideas, rewrite your program, take a fresh look at every aspect of your department and maybe even bring in a consultant you don't know or have ties to. Someone who will challenge you and debate with you, and won't be there to merely confirm what you're doing and agree with your approach. But someone who will test you and force you to grow someone who you may even be uncomfortable with. Get out of your comfort zone and have some fun!

Just a Thought,

Gus Downing

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