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Twin Cities ORC Association Annual Conference & Training
Aug. 15-16

2017 Cargo Theft Summit Southern California
Aug. 22-23

2017 Safety Leadership Conference
Sept. 11-13

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Sept. 14

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Sept. 14

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Sept. 19

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ASIS International
63rd Annual Seminar

Sept. 25-28

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Sept. 28-29

2017 National Cargo Theft Summit, Atlanta
Oct. 4-5

Cyber Defense Summit
Oct. 10-12

National Association of Bunco Investigators Annual Training Conference
Oct. 11-12

Colorado Organized Retail Crime Alliance Conference
Oct. 17

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'17 National Retail Security Survey

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2017 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

Gap Inc. Global Supply Chain Leadership Team at the Loss Prevention Conference in Las Vegas

"Gap Inc....We do more than just sell clothes"

Pictured, left to right: Mike Mattone - Director - Midwest; Tim Cervantes - Regional Manager - West; Matt O'Keefe - Sr. Director Global Supply Chain; Debbie Maples - VP Loss Prevention; Steven Klapuschak - Regional Manager - Canada; Chris Batson - Sr. Manager - Reporting & Analytics; Zak Kaiser - Director - Northeast & Rugby

Submit Your Group LP Selfie Today!

Stanley Black & Decker Opens STANLEY Security Headquarters in Fishers, Ind.
Stanley Black & Decker today announced the grand opening of its STANLEY Security North America headquarters in Fishers, Indiana. The $16 million, 80,000-square-foot facility will house 350 STANLEY Security employees who will be brought together in one building from various locations throughout the Greater Indianapolis area. STANLEY Security is an approximately $2 billion provider of electronic security solutions with more than 9,000 employees.

"Today is an important milestone in the continued growth and evolution of our Security business and we are excited to bring our employees together here in one location in Indiana, where we have maintained a strong presence for nearly two decades," said Jim Loree, President & CEO of Stanley Black & Decker. "This state-of-the-art headquarters will provide a powerful new springboard from which to grow the Security business and develop the innovative security technologies of the future." stanleyblackanddecker.com

APG Cash Drawer Invests in New Automation Technology at its European plant
APG Cash Drawer, a fast-growing global manufacturer of cash management solutions, announced today the investment of $1 million in automation at its European headquarters & manufacturing plant in Newhaven. The new manufacturing technology signifies APG's commitment to quickly deliver the latest cash drawer & cash management technology to retailers in Europe and beyond. cashdrawer.com

20% of Americans Report Their Workplace is Hostile or Threatening
The American workplace is physically and emotionally taxing, with workers frequently facing unstable work schedules, unpleasant and potentially hazardous working conditions, and an often hostile social environment, according to a new study.

The finding is from research conducted by the RAND Corporation, Harvard Medical School and UCLA, and are from the American Working Conditions Survey.

More than half of Americans report exposure to unpleasant and potentially hazardous working conditions. Nearly one in five workers-a "disturbingly high" fraction-said they face a hostile or threatening social environment at work. Younger and prime-aged women are the workers most likely to experience unwanted sexual attention, while younger men are more likely to experience verbal abuse. securitymagazine.com

"Silence is not an expression of leadership"
CEOs Increasingly Speak Out on Social Issues

The departure from a White House advisory panel on Monday by three chief executives after President Donald Trump's initial failure to condemn white supremacists who marched in Charlottesville, Va. over the weekend is the latest example of executives taking a stand on a social issue.

A recent survey found that millennials want business leaders to weigh in on social issues, and experts told Risk & Compliance Journal that these positions come down to questions of leadership and ethics. More than half of millennials surveyed by Weber Shandwick said they were more likely to buy products from a company led by a CEO who shares their values. Experts agree: Michael Angelini, chair of the law firm Bowditch & Dewey who also is chairman of the Massachusetts Port Authority, said questions of leadership for chief executives don't end at the boardroom door. "Silence is not an expression of leadership," said Mr. Angelini. wsj.com

Interview With A Financial Vampire
Credit Card Syndicates Operate Like Any Other Business

There's a lot of money in stolen credit cards. Fraud magnate Bern Ersell declined to tell PYMNTS exactly how much, but he did give a virtual tour of his international fraud syndicate.

The tour ran the gamut: risk estimation, revenue forecasts, investors, partners, scaling, bad employees and honor among thieves. But the most surprising thing was this: Ersell manages his operation's finances like any other CFO would for any other business, and his associates, criminal or not, seem to play by the rules.

PYMNTS: So, you're the CFO of a fraud syndicate, and your business is dealing in the economics of stolen credentials and financial information. The portfolio of assets you are managing on your balance sheet - is that credit cards, is that personal information, is that Social Security numbers? What are the line items?

Bern Ersell: From a profitability perspective, we have a lot of options, and we've chosen the ones with a lower degree of risk and a higher propensity to scale. Stolen financials are the "snatch-and-grab" category of online fraud.

We're not really into account takeover. That's more sophisticated and time-consuming, although it does have the potential for higher rewards. Our service in the market is stolen financials: We sell stolen credit card credentials and the related information that's needed to buy and then sell goods on a large scale.

PYMNTS: Describe your workforce. Are they for-hire? Part of other syndicates? Do you control what they do, or do they come to you with their goods, and then you buy them and then resell them?

BE: This is the gig economy. Employee loyalty is an outdated idea.

We recruit based on a specific skill set. We have largely young men on our team, some more experienced than others. Many of our agents are in their late 20s and skilled when it comes to computers and networks.

Read the whole interview here pymnts.com

NYPD Add Civilians in Bid to Better Analyze Crime Data
In a bid to seed station houses with the computerized analytical skills that are increasingly prevalent at department headquarters, and to force precincts to think creatively about crime data within and beyond their borders, the Police Department is in the midst of hiring 100 civilian crime analysts for commands across the city.

The department's goal is to wrest out of the analog era a job that has long been weighted down by rote data entry. The civilians, many of whom Chief Shea said had a combination of law enforcement and math and statistics backgrounds, will be expected to find crime patterns before they grow too large and to make the department's vast amounts of crime data easier to decipher.

They will also report directly to Chief Shea's office, along with the uniformed officer and sergeant on the crime analysis team, partly insulating them from the more local pressures that crime analysis teams had previously worked under when they answered to the precinct's commanding officer.

The program represents the latest step by the administration of Commissioner James P. O'Neill to try to open up the regimented world of station houses. There is evidence that integrating civilian analysts can be one part of helping the police solve more crimes. nytimes.com

The Government's Retail Sales Report Borders On Fraud
As conditions worsen in the real world economy and political system, the propaganda fabricated in an attempt to cover up the truth becomes more absurd.  Today's retail sales report, prepared and released by the Census Bureau which in and of itself makes the numbers extraordinarily unreliable, showed a .6% gain in retail sales in July from June.  As I'll show below, not including the affects of inflation, in all likelihood retail sales declined in July.

The biggest component of the reported gain was auto sales, for which the Census Bureau attributed a 1.1% gain over June.  While this correlates with the SAAR number reported at the beginning of the month, the number does not come close to matching the actual industry-reported sales, which showed a 7% decline for the month of July. The automobile sales component represents 20% of the total retail sales report on a revenue basis.

Another huge issue is the number recorded for building material and sales.  In the "not seasonally adjusted" column, the report shows a huge decline from June to July (a $1.3 billion drop from June to July.

Yet another interesting number is in the restaurant sales category, which the Census Bureau tells us increased .3% in July from June. Restaurant sales are also one of the largest components of retail sales, representing 12.1% of what was reported. This number was diametrically opposed to the Black Box Intelligence private sector report for monthly restaurant sales, which showed a 2.8% drop in restaurant sales in July (a 4.7% drop in traffic). The Census Bureau survey for total retail sales is based on 4,700 questionnaires mailed to retail businesses.  The Black Box restaurant survey is based on data compiled monthly from 41,000 restaurants. We don't know how many restaurants are surveyed and actually respond to the Government surveys.

In other words, a significant percentage of the Government's retail sales report is based on guesstimates. Lick your index finger and stick it up in the political breeze to see which way you need to make the numbers lean.

I calculated the total amount of sales for which the Census Bureaus claims is not based on guesstimates.  45.3% of the report is a swing and a miss. Not coincidentally, the areas of its report that conflict directly with actual industry-provided numbers and area guesstimate categories happen to be auto sales, building materials and restaurant sales. Get the picture?

Just like every other major monthly economic report - employment, GDP, inflation - the retail sales report is little more than a fraudulent propaganda tool used to distort reality for the dual purpose of supporting the political and monetary system - both of which are collapsing - and attempting to convince the public that the economy is in good shape.

Editor's Note: Not that we're supporting or endorsing any conspiracy theory here, but we must admit that this is the first time we've seen an article from the investment community disputing and supporting the fact that the governments retail numbers are just not a reflection of what we see posting retail quarterly results. Quite frankly we've always wondered about their formulas and if the above is factual we have our answer. investmentresearchdynamics.com

Consumers Keep Spending, but Not in Stores
Solid retail sales aren't turning into gains for store-based retailers as online merchants continue to grab share in most categories. Sales at nonstore retailers-a category that includes many online retailer up 11.5% from a year earlier. wsj.com

College Grads Have Nothing to Hide from Employers on Social Media
A few even think of their followings as an asset to employers

The vast majority of college grads don't seem to think their social media accounts could negatively affect their chances of securing a job, according to new research. These grads and students are not only living their lives online: Some now think substantial social media followings could be a net benefit for their career ambitions.

Business-savvy graduates also seem to think their social media status is a pathway to becoming a marketing influencer. A small percentage even told Wingfinder that having a large social media following was a skill they could offer potential employers.

Wingfinder also found that these young job seekers are well aware that their social media activities can easily be reviewed, and that their shared content should be appropriate for potential employers to see.

College students have grown up with social media, and are now some of its most dedicated users. According to a November 2016 study from whurk, 67% of US college student mobile phone users said they spent at least an hour on social media each day. emarketer.com

The Benefits of Using Thermal Cameras
Thermal imaging cameras provide the most effective 24/7 monitoring solution available in the video surveillance market today. Unlike other video solutions, thermal cameras do not need any light to capture high contrast, quality footage and can see through visual obscurants such as dust, light fog, smoke or some foliage. As such, the integration of thermal imaging cameras can provide end users with a multitude of benefits from better analytics with fewer false alarms to increased coverage and higher return on investment. securitymagazine.com

8 Mistakes Retail Solution Providers Can't Make
Attempting to run before learning to crawl - Committing a scale fail - Abusing access privileges - Going long - Forgetting your place - Providing sketchy value - Ignoring the future. Retailers are seeking advantages outside their borders. Don't let easy-to-avoid mistakes bungle your opportunities to go big and branch out. spickermanretail.com

Wal-Mart CEO says Trump missed 'critical opportunity' to bring America together

Uber agrees to 20 years of privacy audits after FTC says it 'failed consumers'

Quarterly Same Store Sales Results

Citi Trends Q2 comp's up 4.6%, sales up 7%
Ace Hardware Q2 retail comp's up 3.2%, sales up 4.6%
Advanced Auto Q2 comp's flat, sales up 0.3%
Target Q2 comp's down 1.3%, sales down 1.1%, e-commerce up 22%
Urban Outfitters Q2 comp's down 4.9%, net sales down 2%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



Part 2: The Response: What CISOs Need to Know about the Psychology behind Security Analysis
Bandwidth, boredom and cognitive bias are three weak spots that prevent analysts from identifying threats. Here's how to compensate.

Overcoming Boredom, Bandwidth, & Biases
Here are some items every SecOps leader should consider to mitigate the tendencies above:

● Make jobs more interesting by assigning meaningful projects that go beyond the routine - for example, researching and implementing a new solution. Empower analysts with greater decision-making authority.

● Assign each analyst an area of expertise, such as the Web, networking, etc., with collaboration across analysts during investigations. This mitigates the "availability heuristic" because no one analyst feels the need to be an expert across all systems.

● Free up bandwidth by automating every process that can be automated. This doesn't mean replacing analysts but, rather, empowering them to do more of what they do best while automating areas in need of support.

● Create regular open forums with internal and external teams, as well as peer reviews, to discuss actions and results, what worked, and what didn't. This helps avoid several biases, including confirmation bias and inattentional blindness.

● Have junior analysts shadow senior analysts for a few hours a week to grow expertise and contextual awareness, as well as to avoid the clustering illusion. darkreading.com

Greed drives malevolent insiders to steal former employer's IP
Strong off-boarding process needed

The bottom line: Your trusted insider is trustworthy - until they aren't. When an employee leaves, make sure the off-boarding process is comprehensive. And let colleagues and customers know the employee has departed and that access control lists are being adjusted and credentials reissued. Greed is a primary motivator for individuals to bend the rules and purloin the IP of others for their own benefit.

Editor's Note: This has always been a sore point for exiting associates, with many feeling not-trusted and almost insulted, making it a subject of conversation about how they were treated badly.

But in today's digital age, corporate America has to have detailed and thorough off-boarding processes and LP/AP and IT has to be integrated into the process with clear definitions, expectations, and timelines. Twenty years ago it was almost an accepted practice for executives to take as much detail as they could before they resign, under the flag that you don't reinvent the function every time you change jobs; but today's world is totally different and stealing information is easier, more costly, and illegal, and the prosecutors have finally started pursuing cases.

The one to watch right now is the former Uber executive who stole Goggle's driverless car plans to go join Uber - and with the recently former Uber CEO's knowledge. csoonline.com

BEC Attacks Don't Always Require Sophistication
Business email compromise (BEC) attacks are eating enterprises alive with fraudulent wire transfers and banking activity. And to add insult to injury, in a lot of instances these attacks hardly require any level of sophistication to pull off. A new report out today from Check Point Research Team shows that a recent successful BEC campaign that targeted the oil-and-gas industry was carried out by a single individual.

It's just a guy in his mid-20's armed with the NetWire Trojan and Hawkeye keylogging application, and with the guts to use a few phony Yahoo email accounts to go after 4,000 organizations worldwide. The researchers who tracked him say he managed to compromise several large organizations in the process.

BEC attacks, which can range from this low level of sophistication to very advanced with their targeting. According to the Cisco 2017 Midyear Cybersecurity Report, BEC attacks have managed to siphon off $5.3 billion in the past three years. The game is simple: compromise the account of someone who deals with large wire transfers or someone related to that person - a boss, customer or partner. That email compromise is then used to send a victim fraudulent wire instructions and the right lure to get them to voluntarily send money to a criminal's account. 

BEC often doesn't use any kind of complicated hack to carry out, it may not even be covered by cyber insurance. darkreading.com

Cybersecurity & Academia
Not Preparing Students for the Real World
Can't Meet Demand Either

It's no surprise that cybersecurity programs are popping up in colleges and universities around the country, filled with students interested in acquiring relevant and highly employable skills. At NYU's Tandon School of Engineering, undergrads majoring in computer science or computer engineering have the option of minoring in cybersecurity. NYU, Columbia, and Pace all offer master's programs in cybersecurity.

Yet it remains a relatively new field in academia, having arrived on campuses within the past five years. There still aren't many schools offering specialized cybersecurity programs, and the majority of universities don't require students to take security courses when enrolled in related programs, such as computer science, information systems, and engineering. For Columbia undergrads, none of the security courses - such as introduction to cryptography, security architecture and engineering, or secure software development - are core requirements. Similarly, students enrolled in computer science at CUNY's City College study programming, operating systems, and databases. Computer security is offered as a theory and application elective.

Without consistent accreditation or even agreement on what needs to be included in a cybersecurity curriculum, security experts warn, most of these programs are not doing nearly enough to prepare students to tackle the security challenges that await outside academy walls.

There are currently 137 institutions that the National Security Agency has designated as "Centers for Excellence in Cybersecurity Education and Research," but only a quarter of these offer specialized cybersecurity programs at the undergraduate level.

Academic departments can't seem to agree on what exactly these students should be studying. The field is still evolving and includes not just learning cryptography, but also writing software that is safe to use, protecting networks and computers (and mobile devices) from attackers, and addressing hardware vulnerabilities.

"There needs to be communication between academia and industry to better prepare students for the real world." villagevoice.com

WannaCry Rasomware Hero's Online Legal Fundraising Site Used To Clear
Stolen CC #'s

An online legal defense fund for Marcus Hutchins, the 23-year-old British researcher who stopped the worldwide WannaCry ransomware, only to be arrested by the FBI when he visited the US, is scheduled to be shut down Tuesday.

"Some numbnut decided to run a script," Ekeland told BuzzFeed News. "It basically tried to use a bunch of fraudulent or stolen credit card numbers, which my payment processor picked up. So we have to sort through what donations were legitimate and which were fraudulent." thedailyheadline.com

Global information security spending to hit $86.4 billion: Gartner


Organized Retail Crime Networks and the Impact on Modern Retail

Organized retail crime in Canada is big. And it is getting bigger by the day.

Because of our laws, Canada is especially vulnerable to these kinds of criminal activities. Regional, national and international groups have developed multi-tiered operations that end up selling billions of dollars in stolen product back into the retail supply chain and profits fund drugs, weapons and other corrupt schemes.

In this session, retail loss prevention professionals expose various plots and strategies and identify the most successful methods to undermine these criminal networks.

Don't miss out on this day of new connections and industry insights! Register today!

The First Cyber Study We've Seen on Canadian Retailers
Cyberattacks Will Soon Affect More Than Canadian Businesses' Bottom Lines

With Canada's Digital Privacy Act soon requiring that breaches be reported to regulators and clients, it's not only an organization's infrastructure and bottom line that will suffer as they try to recover from an attack, it's their reputation.

Although 76 per cent of Canadian executives surveyed admitted that they expect the number of data breach attempts to increase over the next year, less than half (46 per cent) reported that their organization's level of investments in cybersecurity will increase over the same time period.

Further, 68 per cent reported that their organization's volume of attempted data breaches has increased over the past year. While 53 per cent of U.S. respondents felt that an assessment of their firm's cybersecurity in a year's time would show improvement, that number was significantly lower in Canada, at only 36 per cent.

If that's not enough, it's not only your organization that you have to be worried about, but every partner in your supply chain. These partners likely have access to your systems and your data to some degree. If not, you are most certainly interacting with them on a digital level. If they become infected, you might be going down with them. There are tools out there that can help, for example, the Enterprise Security Score allows organizations to assess, score and identify weaknesses in their cyber-defense walls.

A great back-up defensive mechanism is cyber-risk insurance. While Canadian organizations rank higher than our U.S. counterparts, it appears that more than one-third do not have cyber-risk insurance. Further still, 16 per cent have no intention to obtain this insurance for their business. huffingtonpost.ca

Watch Out Brick & Mortar's
Here Comes Big Bad Amazon
Behemoth Expanding its Position in Canada

Amazon is close to finalizing deals to expand its office footprint substantially in both Toronto and Vancouver, 147,000 square feet planned in downtown Vancouver and finalizing details on space in Toronto's Scotia Plaza.

An Amazon spokesperson would not comment on pending details. "I don't have anything to share with regard to new office spaces coming up in Toronto or Vancouver at the moment. I can tell you that we find exceptional talent in both cities and are growing! As of today we have over 100 open roles (job postings) in Toronto and over 300 open roles in Vancouver," according to an emailed statement.

"I was just staying in a suburb of Seattle and the whole town is being transformed because they are just hiring like there is no tomorrow. There are cranes everywhere," said Stephens, in reference to Amazon which will have an estimated 12 million square feet of office space in the Seattle area by 2020. "It makes Wal-Mart of the 1980s look small by comparison."

As to the future of the retail giant in the Canadian e-commerce marketplace, he says Amazon's share is already the equivalent of their next six rivals. "They are far and away outstripping anybody else in the Canadian marketplace," said Stephens, noting while only about eight to nine per cent of the retail marketplace in Canada is online it is growing at a 15 per cent rate annually. "Even search is being impacted. We know 55 per cent of all product searches are going directly to Amazon. You can't downplay the impact of Amazon on the marketplace."

The company has 2.2 million square feet of fulfillment centre space in Toronto and 741,000 in Vancouver. "Everybody is ramping up. But while others have converted existing facilities, or some of it (for e-commerce), I'm not sure if anybody in aggregate has as much in pure fulfillment centres," he said.

The company announced plans for a satellite office in Ottawa dedicated to development of projects for Amazon Alexa, the company's virtual personal assistant. financialpost.com

RFID and Video Surveillance: Perfect match for asset tracking
When you have the ability to combine analytics, transaction data and other business data with video surveillance, you have a strong approach that more and more organizations are taking to give them an operational insight and improve performance and efficiency.

The idea of marrying data and video is not new to systems integrators who are working hard to stay current with the ever changing technology so they can advise their customers and help them solve business challenges with a higher success rate. That is one reason why the concept of integrating radio frequency identification (RFID) data with video is gaining traction so quickly. The solution offers organizations - especially retailers - an effective and efficient tool for tracking assets, safeguarding costly objects and merchandise, investigating suspected theft and inventory management improvements. rfidworld.ca

Sears Canada to create fund for laid off employees who received no severance
Lawyers representing workers at Sears Canada and the company have reached a deal to create a hardship fund for former employees who were denied severance payments when they lost their jobs at the retailer.

The $500,000 for the fund will come from money set aside to pay bonuses under a key employee retention plan at the retailer, which is restructuring under court protection from creditors.

Ursel noted the fund will not make employees whole in regards to severance payments they would have been entitled to if Sears Canada was not operating under the Companies' Creditors Arrangement Act, but it will help those in the most precarious financial situations. The hardship fund requires approval by the court overseeing the retailer's restructuring at a hearing set for Friday. ctvnews.com

E-commerce giant Alibaba courts Canadian sellers to its platform
The Chinese online marketplace and its billionaire founder Jack Ma will host a 'Gateway Canada' business summit in Toronto on Sept. 25, aiming to encourage small-to medium sized businesses in areas such as consumer products, seafood, agriculture and tourism to offer their wares to Alibaba's more than half a billion Chinese customers.

"The demand for foreign products is growing every year because of the quality of the products, the price of the products and the safety of the products," Alibaba president said Michael Evans said in an interview Wednesday. financialpost.com

Miniso to open 15 Metro Vancouver stores in 15 months

Bonnyville, AB: Employee shot, 3 suspects arrested after liquor store armed robbery
Bonnyville RCMP have arrested three suspects and are looking for one more after a store employee was shot during an armed robbery Monday morning. RCMP were called to a liquor store on 50th Avenue just after midnight. When they arrived, they found the employee suffering from a gunshot wound to the abdomen. Police said three male suspects walked into the store. One tried to distract the employee while the other two stole liquor. During an altercation, one suspect shot the employee. The suspects fled the store. The victim managed to call for help. He was airlifted to hospital in stable condition, and has since been released from hospital. cbc.ca

Winnipeg, MB: Cop shot by his own holstered gun outside grocery store
Winnipeg police are trying to piece together how an officer was shot with his own gun while the weapon was in its holster. The accidental discharge took place Monday afternoon in the parking lot of a local Sobeys grocery store. The unidentified officer is said to be in stable condition. No bystanders were hurt. Const. Jay Murray told reporters that the officer was on-duty at the time. He added that he does not believe the officer was responding to a call or threat at the supermarket, or otherwise in distress. ctvnews.com

Calgary, AB: 'Extremely respectful' robbery suspect facing more than 65 charges after spree of retail robberies
For one veteran CPS detective, few arrests have been as satisfying as one made late last week at a south Calgary LRT station. Daniel Paul Loveys, 28, was taken into custody a little before noon Thursday at the Anderson LRT station - wanted for a string of armed robberies in Calgary over the past year.

His was a file all-too familiar for Det. Theresa Garagan, who doesn't mind the mountains of paperwork behind the 35 charges laid against him - on top of the more than 30 he's already facing.

Police accuse Loveys of a spree of commercial armed robberies, largely targeting pet shops, that have terrorized city retailers since last summer - including nine since the end of July.

Windsor, ON: $5K diamond ring stolen in jewelery store grab & run
The store was the victim of a theft when a male entered the store and asked to see a ladies solitaire diamond ring. The guest appeared to be nervous and staff thought he resembled a suspect wanted in connection with another theft 3 weeks earlier from Peoples Jewellers. Once in his possession, he fled from the store without payment. No persons was injured in this incident. Windsor police were notified and a report filed.

Ottawa: Illegal west end pot shop robbed third time in two months

Update: Suspect in ISIS-inspired Canadian Tire assault refuses to attend court for second time

St. John's, NL: Woman arrested for grocery store theft

Robberies and Burglaries

CannaGreen - Ottawa, ON - Burglary
Convenience Store - Windsor, ON - Armed Robbery
Mac's - Thunder Bay, ON - Armed Robbery
• Mappins Jewellers - Windsor, ON - Grab & Run


International LP

The challenges of doing
business in Mexico

Jim Carr, Sr Dir-Global AP, Rent-A-Center

Over the last six years, Jim Carr, Senior Director, Global Asset Protection, Rent-A-Center Inc., has managed the roll-out of 190 locations in Mexico for Rent-A-Center, leading their international and U.S. LP efforts. With this background, he has had the entire retail life cycle of experience in Mexico, from market entry to managing successful locations to closing stores down. Jim shares some of his invaluable international experience and the challenges of doing business in Mexico.

Episode Sponsored By:

Quick Take #4

Hedgie Bartol, Retail Business Development Manager for Axis Communications, explains why people and relationship skills are still extremely important in this digital age, and the value of walking a mile in your business partner's shoes.

Solution Providers: Have a video or commercial you want to publish? Contact us



Amazon shortens delivery time again - this time to minutes
Amazon on Tuesday introduced Instant Pickup, a free service for Prime and Prime Student members that offers a curated selection of daily essentials available for pickup in two minutes or less. The service launched at five of Amazon's fully staffed pickup locations in Los Angeles, Atlanta, Berkeley, Calif., Columbus, Ohio, and College Park, Md., and will be rolled out to more locations in the coming months. Amazon currently operates a total of 22 staffed pickup locations on or near college campuses across the country. chainstoreage.com

Online Fraud has increased 137% post-EMV
According to a new white paper from BRP, fraudsters have become more sophisticated and retailers need to adapt new security tactics to protect their customers' payment card and personal data. The Payment Security Update: What's Next After EMV white paper provides retailers practical tips on how to improve payment and data security across all channels.

EMV doesn't really offer data security functionality, for that, retailers need to look to end-to-end encryption (E2EE) and tokenization. BRP's 2017 POS/Customer Engagement Survey recently found that 68% of retailers have implemented E2EE and 48% have implemented tokenization of payment data. Increasingly, retailers realize that simply meeting PCI compliance standards is no longer sufficient to protect customer data.

The development of a synergistic payment security strategy is imperative, and must incorporate industry best practices in order to ensure an appropriate balance is struck between the customer experience and data security.

This white paper provides insights on the following topics:

● Baseline Payment Security Measures
● A Multi-Tiered Security Approach
● The Rapid Growth of Omni-Channel Transactions' Impact on Tokens
● The Shift to Online Fraud
● Increased Mobile Transactions Create Additional Security Complexities
● Quick Wins to Beat Online Fraud
● Quick Hit Protective Tactics

To download the complete WHITE PAPER: Payment Security Update: What's Next After EMV?, visit: https://brpconsulting.com/2017-white-paper-payment-security/ prweb.com

New data suggests online retail is off to a solid start in Q3
U.S. e-commerce continues to drive growth in the retail sector, as nonstore sales jumped 11.5% in July, the U.S. Commerce Department reported today. Total retail sales increased 4.3% year over year.

In the first month of the third quarter, nonstore sales adjusted for seasonal variations totaled $52.74 billion, compared with $47.31 in July 2016. The 11.5% jump in July is a significant acceleration from June, during which nonstore sales increased 9.3% over the same month last year.

An historical look at the correlation between nonstore sales and e-commerce sales shows that e-commerce is a growing portion of these sales. In the first quarter of 2017, for example, the latest quarter for which data is available, e-commerce represented 70.3% of nonstore sales. That compares with 68.7% in the first quarter of 2016.

Using those same percentages, this would suggest that in July, e-commerce sales reached roughly $37.1 billion, a 14.1% jump from $32.5 billion in July 2016. That's a slight deceleration from the first quarter, during which e-commerce sales grew 14.8%. digitalcommerce360.com

Electronics, Books, Toys, Apparel will continue to grow as top Retail Ecommerce Products
As the chart below shows, certain ecommerce product categories will remain top of the list, and grow in years to come. By 2021, electronics and appliances/computer and office products, books and magazines/music and videos, toys and sporting goods, and apparel and footwear will remain the top categories of which people shop online.

JD.com's sales and GMV increase more than 40% in Q2

Trump accuses Amazon of hurting 'tax paying retailers'

Amazon maintains UK investment push with Bristol distribution center

Shorewood, WI: Man Arrested In $300,000 International Gift Card Fraud; gift card codes from India, used to buy more in USA, then sold the new cards to China
Fan Xia, a 29-year-old post-graduate researcher earning $37,000 a year at UW-Milwaukee has been charged with one count of felony theft and one count of receiving stolen property. According to his criminal complaint, Xia admitted that he gets gift card information from people in India, he then purchases other gift cards using that information, and then sells the purchased gift card numbers and pin/access code to someone in China. He would provide it to the person in China by texting a photograph of the back of the iTunes/Goggle Play card after scratching off the security strip revealing the pin/access code. During a search of his residence, police recovered over 200 gift cards (including iTunes, google play) valued at approximately $10,000.

Somerset, PA: Man stole TVs from Walmart to trade for drugs
A Cumberland, Maryland, man was jailed Monday after he was accused of stealing $2,720 worth of televisions from Wal-Mart in Somerset Township to support his drug habit, authorities said. Jace Daniel Updyke, 30, was charged by state police in Somerset with felony counts of receiving stolen property and retail theft. He also was charged with corruption of minors, a misdemeanor, and driving with a suspended license, a summary offense. In a criminal complaint, troopers say a surveillance video from the store on North Center Avenue shows Updyke walking out of the store with Vizio flat-screen televisions on Thursday, Friday and Sunday.

Edina, MN: Former Mrs. Minnesota convicted of switching price tags on clothes at Macy's
A former Mrs. Minnesota, Jennifer Kline, of Wayzata, was convicted of felony theft by swindle for switching price tags on clothing she bought at the Southdale Macy's store, authorities said. The trial in Hennepin County District Court lasted a week. The jury determined that the amount of the theft was more than $1,000 but less than $5,000. The scheme, according to court documents, involved Kline buying expensive clothes, then taking them home and attaching the price tags from the new clothes onto clothing she already owned. She would then return the old clothes to a different Macy's store for a large refund on her credit card. Kline admitted that she had a supply of plastic tag holders and the equipment to attach the price tags to clothing.

Update - Waterloo, IA: Two convicted in multi-state cell phone robbery spree; facing life in prison
A federal jury has convicted the leaders of a multi-state cell phone store robbery spree that came to an end after hitting a Waterloo shop in 2015. Between June and September 2015, Jeffrey A. Kemp, 41, and Lawrence Adkinson, 28, both of Illinois, directed a group that used guns to threaten employees at stores and collect phones and tablet computers in Illinois, Indiana, Missouri, Iowa and Kentucky. Last week, Kemp and Adkinson were found guilty of robbery, conspiracy and weapons charges following a trial in U.S. District Court for the Southern District of Indiana. Both face up to life in prison, and sentencing will be at a later date.

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Shootings & Deaths

Brownsburg, IN: Shots fired at Home Goods Distribution Center parking lot; Name of suspect released
Police are engaged in a manhunt for a suspect accused of shooting two people in Brownsburg. Police are looking for Cristhian Garcia, who's believed to be the husband or boyfriend of one of the shooting victims. At 10:10 p.m., police responded to reports of shots fired at the Home Goods distribution center in Brownsburg, where they found a man and woman had been shot. They were identified as Alicia Canise Canizales, 22, and Jesus Huesca, 26. The female victim was conscious enough to tell investigators that Garcia was the shooting suspect. Huesca was shot in the head and unresponsive. Both victims were taken to IU Health Methodist Hospital.

Colorado Springs, CO: Police Officer kills suspected Walmart shoplifter
Authorities in Colorado say a police officer shot and killed a person suspected of shoplifting at a Walmart. A spokeswoman for the El Paso County Sheriff's office, Jacqueline Kirby, says Colorado Springs police were called to the store Monday night. She says the suspect was identified and shot after a chase. Kirby said it's not clear yet whether the suspect was armed. The officer is currently on paid leave. No further details on the officer or suspect were immediately available. Colorado Springs police spokesman Lt. Howard Black said the officer won't be identified until after his or her family is notified and a psychiatric evaluation is completed, likely within 72 hours.

Security guard shoots alleged shoplifter at San Francisco's Burlington Coat Factory
Police are investigating a shooting Tuesday afternoon in San Francisco near the Burlington Coat Factory. At around 2:37 p.m., a security guard shot a 32-year-old man accused of shoplifting at the store near 5th and Howard Street, according to police. The man is suffering from non-life threatening injuries, police said. Both the security guard and the alleged shoplifter have been detained.

Robberies & Thefts

Houston, TX: Burglars hit shoe, clothing stores inside West Oaks Mall
Police say one of two people arrested overnight during a smash-and-grab burglary investigation at West Oaks Mall hid inside the shopping complex before a police dog got to him. The break-in was reported at around 2:30 a.m. According to Houston police, at least two people broke into two shoe stores, a couple of clothing stores and a cell phone retailer. Police arrested one person shortly after they arrived. The other person was caught by a HPD canine. Police are looking into a possible third person involved in the case.

Mason, OH: Walmart Associate charged with embezzling over $11,000
Brittany Nicole Rochford, 20, was arrested after allegedly embezzling over $11,000 from Walmart in Mason, according to Sgt. C. McKinney of the Mason PD. The alleged activity took place during the months of July and August, while Rochford was employed there as a cashier.

Columbia County, GA: Goodwill employee accused of $4,000 theft
A Goodwill employee was discovered to have taken over $4,000 after an audit was conducted at a Martinez thrift store. A loss-prevention employee told police Felicia Walton stole approximately $4,445 in store funds through a series of fraudulent merchandise returns and voids since March, according to the incident report.
The fraud was discovered during an audit and when an attempt was made to question Walton, she left the store.

Memphis, TN: Police respond to second jewelry store robbery in less than a week: Reeds Jewelers hit in Smash & Grab

Indio, CA: Domino's employee was at work when her Facebook friend tried to rob the restaurant

Kay Jewelers in the Sunvalley Mall, Concord, CA reported a Grab & Run on 8/15, item valued at $7,299

Piercing Pagoda in the Westfield San Francisco Centre, San Francisco, CA reported a Grab & Run on 8/15, item valued at $389

Guam: Overnight burglars hit 4 retailers inside Compadres Mall; thousand in electronics stolen

Cargo Theft

Germany: 20 Tons of Nutella and 30 tons of Fruit Juice stolen
Over 20 tons of chocolate treats have gone missing after thieves stole a refrigerated trailer packed with Nutella, Kinder Surprise eggs and other sweets. Police in Neustadt believe the confections stolen over the weekend could be worth upward of $80,000, according to German newspaper Deutsche Welle. And a "spokesman told local media the perpetrators would have needed a truck of their own, not just a car, to be able to tow such heavy cargo." As the newspaper notes, the chocolates weren't the only treats purloined in Germany this weekend: Another trailer, this one packed with 30 tons of fruit juice, disappeared from Wittenberg on Saturday.

Arrests and Sentencings

McCook, NE: Colorado man sentenced for counterfeit credit card scheme

Hammond, IN: Gary man gets 42½ years for fatal 7-Eleven robbery

Shiawassee County, MI: Getaway driver reaches plea deal in Walmart double homicide

Columbus, OH: Thirteen suspected MS-13 gang members arrested


Casey's General - Fargo, ND - Armed Robbery
CVS - Naples, FL - Armed Robbery
Dollar General - Tulsa, OK - Burglary
Dollar Tree - Greenville, SC - Robbery
Dollar Tree - Indio, CA - Armed Robbery
Domino's - Indio, CA - Armed Robbery
Exxon - Collinsville, IL - Armed Robbery/ Clerk shot and wounded (critical)
GameStop - San Carlos, CA - Armed Robbery
Gilkinson's Short Stop - East Liverpool, OH - Burglary
Nutrishop - Baton Rouge, LA - Burglary
Reeds Jewelers - Memphis, TN - Robbery
Rockin V Wireless - Richland Township, MD - Robbery
Twisted Vape - Joplin, MO - Burglary
Your Dog's Best Friend - Joplin, MO - Burglary


Daily Totals:
9 robberies
5 burglaries
1 shootings
0 killed




Peter Nwankwo
promoted to Regional Asset Protection Manager - Interline Brand for The Home Depot

Omar Angulo
named Regional Loss Prevention Manager for T-Mobile

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Featured Job Spotlights


Director of Loss Prevention- West Zone- Gap
San Francisco, California

The Director of Loss Prevention is an enthusiastic, customer obsessed, and results oriented security and protection professional. Responsible for ensuring all company directed shortage and safety programs are implemented and executed...

Director of Risk Management
San Francisco, CA

The Director of Risk Management will lead a team of Loss Prevention Managers to work closely with the field organization and distribution center in the areas of loss prevention, risk management, data analysis, auditing, and the training and implementation of awareness programs...

Loss Prevention Director
St. Louis, MO

The Loss Prevention Director is on the front line of defense to identify and prevent theft of cash and merchandise. Responsible for the investigation and detection of coworker and vendor activity that would cause a loss to Company assets and assists in implementing and maintaining awareness programs or audits relating to shortage, theft prevention, inventory control and safety...

Director, EHS & Loss Prevention
Irving, TX

• Strengthen and develop a strong safety culture in the company with the goal of all employees recognizing their role in "everyone going home safe."
• Directs LP Compliance activities to monitor and audit internal and external theft cases to ensure policy and procedure compliance and reporting accuracy...

Manager, Physical Corporate Security
Jacksonville, FL
The Manager, Corporate Security will oversee all aspects of the company's physical security strategy for retail stores, warehouses, and store support center and field offices. This includes responsibility for the capital expense and repair budgets, developing written specifications, layout and design for all systems and to ensure all installations and repairs are made to SEG standards...

Regional Loss Prevention Manager
Irvine, CA

• Conducts internal investigations related to theft, business abuse, and safety violations by conducting interviews, determining course of action, and writing reports.
• Formal interview training, i.e. Wicklander-Zulawski or Reid Techniques.
• Monitors compliance with loss prevention policies and programs including routine audits/checklists for internal/external controls...

District Asset Protection Manager
Baltimore, MD

The District Asset Protection Manager is responsible for driving Weis Markets' objectives in profit and loss controls, physical security, investigations, safety and shrink in an assigned market [Baltimore Metro / 11 stores]. Objectives must be accomplished through building effective partnerships and directing the organization with integrity and professionalism...

Safety and Loss Prevention Manager (Northeast)
New York, NY
The Safety and Loss Prevention Manager is responsible for the design and development of Domino's store safety, security and loss prevention programs and policies for all corporate owned stores (over 400 stores). The Safety and Loss Prevention Manager will manage a team of 3 Regional Safety and Loss Prevention team members and oversee 8 regional markets...

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Making the Most of Your Career with a Mentor

4 Key Facets of Successful Mentoring Relationships  Mentoring someone else not only benefits the mentee develop their career, but it also helps you grow personally and in your own leadership skills. To get the most out of a mentorship, and the outcome, ask yourself these things. Compatibility

Why Falling Under the Influence of an Anti-Mentor is the Worst Career Mistake You can Make  You know the benefits of having a mentor guide you along your career, but there are also anti-mentors out there. People who try to derail you, and drag people down. Their bad habits can trickle down, catching you unaware. Spot the difference

Pass the Torch of Knowledge: Bring Back Internal Mentors  The desire for growth is great, and mentoring is where growth can accelerate and turn into success. Try looking internally for a mentor; they understand your position and can help expand your viewpoint. Impact on the inside

How to Cultivate Great Mentor Relationships and Grow Your Career  If you're ready to grow your career, it's time to get others involved in your journey and plan. Mentors can offer experienced insight and help open doors that will pave the way for success. Here's what you need to know to ensure a positive mentorship. Add value too

Handling the big question - Why did you leave? is the hardest of them all if, in fact, your departure was involuntary. Like Bum Phillips, the old Houston Oilers coach, once said at a luncheon I attended, "There's two types of coaches - those that have been fired and those who are waiting to be fired." And quite frankly he was almost dead-on as over 70% of executives will face involuntary departures from an employer during their career. The best position to take is one of absolute straightforwardness. Be open - be honest - and be reflective right from the beginning. But get it over quick and deal with it right at the beginning of the interview and don't make it a long-winded response. Certainly review it - rehearse it - make sure it answers the question. But get it out of the way and move on in your own mind. Look to the future and leave it behind you.

Just a Thought,
Gus Downing

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