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The NRF's ORC Efforts
Bob Moraca, Jonathan Shimp and Gabe Esposito

Quick Take 11

Protection One
Rex Gillette

Quick Take 7
with Garret King from
Cam Conn

Watch all published episodes here

The NRF LP Protect 2016 Effort & Impact

Axis Communications

Crime Accountability Partnership

Meeting LP Demand Through Technology


Introduction with Gus Downing


Walmart Under Fire Across the Nation From the Press 

Walmart's Out-of-Control Crime Problem Is Driving Police Crazy
The retailer's aggressive cost cutting has unintended consequences

Police reports from dozens of stores suggest the number of petty crimes committed on Walmart properties nationwide this year will be in the hundreds of thousands. But people dashing out the door with merchandise is the least troubling part of Walmart’s crime problem. More than 200 violent crimes, including attempted kidnappings and multiple stabbings, shootings, and murders, have occurred at the nation’s 4,500 Walmarts this year, or about one a day, according to an analysis of media reports.

All this is still happening more than a year into a corporate campaign to bring down crime—a campaign Walmart says is succeeding. Chief Executive Officer Doug McMillon, who took charge of the giant retailer in February 2014, has made reducing crime a top priority. The company’s new strategy primarily involves shifting employees within stores—moving them from the storeroom and aisles to store exits, where some of them spot-check receipts. It’s also stationing people at self-checkout areas, installing eye-level security cameras in high-theft areas (particularly electronics and cosmetics departments), and using data analytics to detect when people try to get credit for things they didn’t buy (thieves love to find discarded receipts in the parking lot, then go into the store, gather up items on the list, and “return” them for cash). To cut down on calls to police, Walmart has been rolling out a program where first-time offenders caught stealing merchandise below a certain value can avoid arrest if they agree to go through a theft-prevention program. At some higher-crime stores, the company is also hiring off-duty police and private security officers. According to Walmart Stores executives, it’s all starting to work.

Police chiefs and their officers on the ground say that’s just not so.

Walmart knows police departments are frustrated. “We absolutely understand how important this is. It is important for our associates, it is important for our customers and across the communities we serve,” says Judith McKenna, Walmart’s chief operating officer for the U.S. “We can do better.”

There’s nothing inevitable about the level of crime at Walmart. It’s the direct, if unintended, result of corporate policy. Beginning as far back as 2000, when former CEO Lee Scott took over, an aggressive cost-cutting crusade led many stores to deteriorate. The famed greeters were removed, taking away a deterrent to theft at the porous entrances and exits. Self-checkout scanners replaced many cashiers. Walmart added stores faster than it hired employees. The company has one worker for every 524 square feet of retail space, a 19 percent increase in space per employee from a decade ago.

In terms of profit, all this has worked: Sales per employee in the U.S. have grown 23 percent in the past decade, to $236,804. For criminals, however, the cutbacks were like sending out a message that no one at Walmart cared, no one was watching, and no one was likely to catch you.

Fixing the problem comes down to money. When McMillon became CEO, he established an ambitious program to fix up long-neglected stores, starting with making them cleaner and stocking them better. Then, in early 2015, came a push to crack down on shoplifting. Experts say that should have additional public safety benefits: Less petty crime typically means less violent crime.

Walmart developed its current anticrime measures with the help of Read Hayes, director of the Loss Prevention Research Council, a kind of think tank funded by big retailers. Hayes’s specialty is the shopping environment, the retail aisles; he’s now searching, he says, for the right mix of new electronic surveillance and visual cues to tell would-be thieves they might get caught. “They need to recognize it, believe it, and be threatened by it,” he says. “My mantra is: See it, get it, fear it.”

Hayes says Walmart is serious about bringing down crime. “They aren’t ignoring it,” he says. “They are right in the thick of it. But it’s a titanic company. It’s going to take a while.

No one disputes that.

Read full article here. A must read for all retailers. bloomberg.com

Editors Note: This is the longest story on Walmart security this writer has ever seen. It certainly brings up the rather expansive issues Walmart faces, which quite frankly Walmart is addressing and responding to.

As the world's and this nation's largest retailer they have a very unique and individual profile unmatched in the retail industry. Much of which is mentioned in this article. But solving the crime and challenges Walmart faces is somewhat similar to trying to solve the crime and challenges we face as a nation and as a society. And when you consider their massive size, the percentage of population they serve, their associate population, and their vendor partners it's no stretch to compare them to our nation as they are bigger than 70% of the actual countries on the planet and our entire nation either works there, shops there, or somehow is connected there.

This article is a must read for every retailer and every Loss Prevention executive in the industry. However, keeping in mind that their is a large piece of the story left untold. That of the current Asset Protection efforts and the thousands of Asset Protection associates that are dedicating their careers and lives to making Walmart as safe as possible to work at and shop in and to improving the shrinkage performance.

Also of special note is the article's writer, while seemingly thorough in their research, failed to mention the recent and well publicized roll-out of Walmart's new 9,000 Asset Protection jobs - the Customer Host position. A position who's design will indeed help reduce police calls as well as deliver a number of other benefits that impact virtually every aspect of what was mentioned in this article.

Lastly, it's also important to understand that while crime and shrinkage has always been important at Walmart it wasn't a "Top" priority and listed in the top 5 business objectives to the financial community until shortly after McMillon was named in Feb. 2014. Which also coincided with Walmart shortly thereafter naming a new Asset Protection senior leadership team. The results of all of which are only now starting to take shape. Just some thoughts. Gus Downing

Police departments are furious at Walmart for a policy that has made it a dangerous place to shop
According to a new Bloomberg article, a company policy is to blame.

Bloomberg argues that the crime is a result of corporate policies. Cost-cutting policies that started in the early 2000s resulted in a drop in store quality, while the loss of greeters and the rise of self-checkout scanners made shoplifting and other illegal activities easier to engage in without employees noticing.

"In the coming weeks and months, we will continue our increased outreach to law enforcement across the country, as part of our ongoing commitment to meet our customer’s and associate’s expectations of a safe and enjoyable shopping experience," a Walmart spokesperson said in an email to Business Insider. "The importance of this issue is recognized at the highest levels of the company and we are investing in people and technology to support our stores."

However, until the change is apparent to customers, the crime problem could be a huge issue for the budget retailer.

Even ignoring the issue of lawsuits, Walmart's reputation as a hotbed for violent crime is a dangerous one that the retailer needs to shake — fast.   businessinsider.com

Yesterday's Walmart article making the rounds across America
Chain Store Age Published Yesterday
'Walmart goes on the offense against shoplifting'

Once a story of this magnitude starts it usually is published across the country in numerous publications. From the NY Times to Chain Store Age, everyone spreads the news. Especially if it's Walmart. Interesting to watch from our prospective. Here's what chain store age published:

Walmart has launched an unusual program to combat crime in its stores.

In an experiment, the chain is dealing with shoplifters on its own terms through an initiative called "Restorative Justice," Time.com reported.

The initiative provides some accused shoplifters, such as first-time offenders, the option of completing an online remedial program designed to deter through education, rather than jail time, according to the report. Click here to read more. chainstoreage.com 

Louisiana Flood Update

Denham Springs, LA: Juban Crossing /Rouses Market devastated by Flood Waters. The water line was over is over 3 feet inside the store. This is the same plaza as Bed Bath & Beyond, Old Navy, Ross, PetSmart and many others. nola.com

1,500 Converse Workers Say Paid Bag Checks Were Impossible
Time Clock's in Back - Bag Checks Done at Front of Store

A group of Converse store employees on Monday pushed a California federal court to reject the retailer's claim that class certification should be denied because the workers are not forced to clock out before having their bags checked, arguing the layout of the stores makes remaining clocked in impossible.

Although plaintiffs admitted that Converse's store security check policy does not specifically state bag checks are to take place off the clock, they pointed to the fact that the policy does require the checks to take place at the front of the store, while time clocks are located in the back of the store at every Converse location.

"Practically speaking, if company policy is being followed, employees must be clocked out before a security check takes place," plaintiffs said Monday. "Otherwise they would have to undergo checks at the front, then walk to the back to clock out, then walk to the front again to exit." law360.com

Kroger, CVS, and Walgreens settle generics lawsuit with West Virginia
for $3 million

Not passing along retail savings from the sale of generics

The lawsuit alleged the pharmacies failed to accurately calculate and pass along retail savings from the sale of generic prescription drugs. It further alleges each instance constituted a violation of the state's Consumer Credit and Protection Act.

Kroger, CVS and Walgreens must implement and execute their compliance programs within two years of the settlement. The programs' scopes are limited to those customers whose transactions are not covered by insurance.

The Kroger, CVS and Walgreens agreements follow a $4.9 million settlement with Rite Aid. Litigation against the remaining defendant continues in Boone Circuit Court. whsv.com

Overtime Rule Fallout: Fast Food Managers Told To Punch Clock
One Company Finds Their Way Around It

Fast-food companies are bracing for a blow to employee morale when their salaried managers have to start punching the clock. Bad vibes, not higher pay, may be the biggest impact of the new Obama administration overtime rule, set to take effect Dec. 1.

Carrols anticipates no effect on the bottom line: "It will not cost - I mean we're not going to change the compensation of the managers," Accordino said, according to a Seeking Alpha transcript. "We're simply taking (a) 50-hour work week or 55-hour work week ... and converting their current salaries into an hourly rate, assuming the overtime."  restaurantnews.com

Target to Spend $20 Million to Roll Out Private Bathrooms to All Stores
Follows customer protests over its restroom policy on transgender individuals

TJX Sees 50% Expansion of Retail Footprint
Ceo said off-pricer could add 1,900 stores

Circle K Owner likely winner of auctioned CST Brands 1,000 c-stores

Dick's To Open Stores At Some Sports Authority Spots

OSHA to Investigate "Unsafe" Conditions for Supermarket Janitors

7-Eleven Celebrates 60,000th Store Opening Worldwide

Staples to close 50 stores

Quarterly Same Store Sales Results
American Eagle Q2 comp's up 3%, sales up 3.2
JC Penney Q2 comp's up 2.2%, sales up 1.4%
Lowe's Q2 U.S. comp's up 1.9%, sales up 5.3%
Popeyes Q2 comp's up 0.7, sales up 3.9%
Target Q2 comp's down 1.1%, revenue down 7.2%
Staples Q2 comp's down 4%, sales down 4%

All the News - One Place - One Source - One Time
The D&D Daily respects your time and doesn't filter retail's reality


PROACT partnership successfully working together to investigate the theft of approximately $500,000 in designer sunglasses

Over the course of almost 2 years the suspect and a co-conspirator broke into kiosks in shopping malls throughout Florida, Missouri, Illinois and South Carolina. The proceeds from the online sales would be used to fund the travel to obtain more inventory. When law enforcement searched the residence over $200,000 worth of designer sunglasses were recovered. Read more here.

For further information on PROACT, email inquiries to PROACT@eBay.com.  

eBay Direct - Click Here  -  (notify - info - questions)

What the Oracle/MICROS Breach Told Us
"Criminals 'studied' them thoroughly to understand their vulnerabilities"

This third-party supplier breach, servicing a large number of organizations, as far as we know, "stemmed from misuse of legitimate credentials - either by malicious insiders or criminals obtaining those credentials."

A security expert said it is lucrative for criminals to target "the underbelly in the supply chain" as they can affect hundreds or thousands of firms at once.

"We notice that in the Oracle/Micros case, it seems that only legacy applications were targeted, which means that criminals studied their targets thoroughly to understand their vulnerabilities," she added.

"Secondly, once the target and its weaknesses are identified, what better way to maximise effort than to penetrate the environment via a legitimate route through valid credentials? Whether the actual perpetrator was a malicious insider or a criminal is a moot point: in the end the systems were compromised due to failures from this company to notice anomalies at the 'reconnaissance' and 'initial compromise' phases of the cyber kill chain, which then led to the actual compromise."

Reflecting on corporates' approach to cybercrime and security, Jones said: "Many of us have been screaming "People, Process & Technology!" for a very long time and it is symptomatic (ref: Verizon DBIR 2016) that organizations on all fronts still fail to manage insider threats effectively - training, behavioural monitoring, incident response, policies, encryption, authentication & credentials management, governance, etc.) and also fail in monitoring and governing their respective supply chains, thus exposing themselves through their weakest link. essentialretail.com

SuperValu Tells 8th Circ. Not To Revive Shopper-Privacy MDL
No Harm After Data Breach Means No Claim

Grocery chain SuperValu asked the Eighth Circuit Monday not to revive multidistrict litigation alleging the company failed to shield shoppers' personal information from data breaches, saying there have been almost no allegations of harm. "It has been two years since the intrusions and no harm has materialized, and plaintiffs plead no factual allegations indicating that it is coming," the stores said. law360.com

Security Training at Most Companies is Woefully Lacking
Human error and lack of internal security awareness are the biggest sources for data breaches and risk to organizations. Yet 78% of SMBs conduct security training just once a year (or less)

US companies are failing to prioritize employee training to mitigate fraud and breaches. It's not just a small business problem either: Half (51%) C-suite respondents report they only conduct employee training for information security practices once a year or less as well.

More than a quarter (28%) report they have never trained employees on legal compliance requirements or company information security procedures. And 22% only conduct training on an ad-hoc basis.

Given that experts suggest employees can forget 90% of training information within a week, training once a year is a wildly insufficient practice for effective security awareness.
Suggests a multipronged strategy

1. Commit to a Culture of Security: When management demonstrates a commitment to information security, employees are more likely to follow suit.

2. Repetition and Frequency is Key: Training should occur throughout the year and include various modules on organizational information security policies.

3. Out of Sight, Out of Mind: Place visual cues throughout the office to remind employees of their responsibilities in protecting confidential information.

4. Go Where your Employees Are: A growing number of employees are now working outside of the traditional office environment.

5. Embed it: Make security best practices a seamless part of daily tasks. infosecurity-magazine.com


Offender, Shopper and Employee Feedback Study: Turtle

The Loss Prevention Research Council (LPRC) conducted a series of in-person survey interviews in the Gainesville, FL. Big Box retailer StoreLab in order to understand the impact of the Turtle on associates, shoppers and shoplifters. This research focused on the Turtle's impact on protecting DEWALT Power Drills, one of the Big Box retailer's high-loss products.

Employee Feedback
● 100% of associates agreed that the Turtle is effective in deterring theft.
● 100% of associates strongly agree that the Turtle is not disruptive to their daily duties.

Offender Feedback
● 85% of the offenders said they would not steal the product if it was protected by the Turtle.
● Over 90% of shoplifters noticed the Turtle and all of them understood the purpose of the Turtle.

Shopper Feedback
● 90% of customers believe the Turtle is effective at preventing theft.
● 97% of customers stated that the presence of the Turtle did not have a negative impact on their shopping experience.

Click here to download the case study.

Click the video above to watch ILP's Turtle in action!


Reminder: Register to attend the Retail Council of
Canada's LP Conference on Sept. 29

This is a special reminder to register for the 2016 RCC Loss Prevention Conference. Now more than ever, loss prevention & security are at front of mind for retailers across Canada. With both digital and physical threats on the rise, it is crucial to stay up to date on the latest trends, issues, threats and strategies to combat crime and stay safe in the retail environment. This year's event is taking place at the International Centre in Mississauga, ON on September 29th.

More information about the event and registration can be found at the conference website.

Canadian Tire staff falsely imprisoned but didn't threaten professor: judge
A judge has ruled that a University of Toronto professor was falsely imprisoned at a Canadian Tire, but rejected claims that staff had threatened him and caused him to injure himself after leaving the store.

Steve Mann, a pioneer in wearable computer technology, filed a suit against the Canadian Tire Corporation and a single Canadian Tire location over a series of events that took place at the store in downtown Toronto on July 16, 2014.

Mann claimed that, when security sensors went off as he exited the store, staff stopped him from leaving, threatened to harm or kill him and demanded that he delete a video he was taking on his phone, show them his ID and give them his phone number.

In a decision issued Aug. 3, Judge Suhail Akhtar said security camera footage and video of the events taken by Mann himself showed that he was never threatened by staff.

Calling Mann's account "vastly exaggerated," Akhtar said he found the Canadian Tire staff to have acted with courtesy and professionalism throughout their interaction with Mann.

"If anything," said Akhtar, "The greatest sense of intimidation and threat, as demonstrated by the store security video, emanated from the plaintiff and his conspicuous use of the camera phone, causing obvious concern to the staff."

The judge found, however, that an exchange captured by Mann's phone in which an employee tells him he can't leave until a store manager deletes his video, constitutes false imprisonment.

Akhtar said it fell under "shopkeeper's privilege" to stop a customer who has set off a security alarm, but that if store staff detain the customer even after it's found nothing was stolen, they are liable for false imprisonment.

The judge added, though, that the 13-minute detention was "not particularly onerous," and that it was unclear whether Mann even felt compelled to stay.

Mann was later able to recover his deleted footage.

Akhtar invited Mann and the Canadian Tire to make submissions within 30 days to help determine what damages should be awarded. ctvnews.ca

Gov't to hear from Manitobans about expanding Sunday shopping hours
The Canadian Federation of Independent Business says a 2012 survey indicates its members are split evenly in terms of support.

For some business owners, an expansion of retail shopping hours doesn't translate to an increase in revenue. It just means the revenue is spread out over more hours and leads to additional expense, particularly in terms of staffing. This puts more pressure on a store owner to work longer hours as well, instead of hiring additional staff, potentially leading to burn-out.

For other businesses, however, expanding Sunday hours means more money in the cash registers, as shoppers head to the mall with more time on their hands - particularly on impulse items such as clothing and shoes.

The province and the business community need to get this right before making changes to legislation small-business owners can't afford and they need to pay careful attention to the small, independent business owner who may not represent the majority but does represent an important part of Canada's economy. winnipegfreepress.com

Canadian consumers are ready for their e-commerce disruption
For years Canada's e-retail has been e-missing

Despite a growing appetite for it, Canada's independent retailers remained noticeably absent from the world of e-commerce. Research from Canada Post last year showed 76 per cent of Canadians reported shopping online in 2014, and yet in 2013 - the most recent data from Statistics Canada - just 13 per cent of businesses were selling online. Online shopping was dominated by large retailers, many of which were based in the United States.

And yet, despite discussions around e-commerce as critical to retailers' success, few are taking action. We have seen many Canadian businesses fail at e-commerce.

E-tailing in Canada can be gruelling, frustrating and expensive. But it can work, with the right approach and focus on the experience for Canadians.

The current dearth of Canadian e-commerce is a lose-lose situation for all. As more Canadians flock online to shop, they will easily find comfort in and affinity with big, foreign-owned companies that already have an established online presence. Unless, of course, the nation's retailers are willing to take a chance on self-disruption. theglobeandmail.com

Canada Post talks stall as strike mandate set to expire

lululemon to double sales to U.S. $4B by 2020

Back-to-school spending expected to jump 4.5% in 2016

Roots to open 14 stores

Devonshire Mall gets $70M makeover

String of Robberies in Moncton area has RCMP on alert
A rash of robberies at banks and pharmacies in the Moncton area over the weekend has RCMP officers on high alert. Codiac RCMP investigated an Armed Robbery at the Bank of Nova Scotia around 5 p.m. About an hour later, a man robbed the Royal Bank of Canada in Dieppe, N.B. Less than 24 hours later, officers responded to an Armed Robbery at Jean Coutu Pharmacy. ctvnews.ca

Kelowna: Liquor store Armed Robber sentenced to 5 years
The man who used a handgun to rob a Kelowna liquor store last winter has been handed a lengthy prison sentence. Riley Frank, 30, was given a five-year sentence, which is the mandatory minimum.

Frank was identified as the man who pointed a 45 caliber handgun at a female clerk working at Jammers Liquor Store in January. globalnews.ca

Calgary: Good Samaritan thwarts convenience store Armed Robbery
A Samaritan thwarted an armed robbery in a southeast Calgary convenience store early Saturday by snatching the suspect's gun away. But when the robber took off, the witness took the gun and ran in the opposite direction, Calgary police confirmed. calgaryherald.com

Mississauga: Police investigate overnight Robbery
Peel Regional Police are investigating a robbery at a store in Mississauga. It happened near Winston Churchill Trail and The Collegeway early Monday morning. cp24.com

OPP Investigating After $1.5M Worth Of Antlers Stolen From Caledon
Taxidermy Shop

Two trailers were also stolen from Advanced Taxidermy. The first trailer contained two ATV's, the second trailer was carrying 69 sets of elk, moose and stag antlers, which are valued at 1.5 million. globalnews.ca


Petro Canada - Mississauga, ON - Robbery
Princess Auto - Dartmouth, NS - Armed Robbery


From LP executive
to service provider

Leaders in recovery services and EBR tool analytics, The Zellman Group not only offers retailers state-of-the-art technology and solutions, but years of experience and expertise with a management team comprised of veterans in loss prevention, operations and eCommerce. Lauren Bridgeo, VP of Operations, tells us about the service-based approach Zellman Group takes to civil recovery and restitution, while Bill Ramos, Director of ORC Recovery, explains how their new program can help retailers recover losses related to ORC.

LPNN Quick Take #9

Two members of CONTROLTEK's impressive team of industry veterans, Rhett Asher, Director of Business Development, and Mike Campbell, Director of National Accounts, chat with Amber Bradley about the latest innovations they're bringing to market and how they can save retailers huge time and money.

Solution Providers: Have a video or commercial you want to publish? Contact us


Convenient return policies pay off for online retailers
About 30% of all online purchases are returned, a cost of doing business that can be used to build customer loyalty and gain marketing insights, Dotcom Distribution founder and CEO Maria Haggerty writes. Data gleaned during the returns process can help merchants develop personalized offers and new products, she writes. entrepreneur.com

Amazon, Shopify Q2 Results Speak Volumes About eCommerce Future
Amazon's revenue climbed 31 percent to $30.4 billion, topping forecasts of $29.5 billion. eCommerce software maker Shopify also posted outstanding growth in the second quarter. The company saw a 93 percent increase in revenue to $86.6 million as demand for its services grew among merchants of all sizes. smallbiztrends.com

As the Pokemon Go frenzy subsides, online retailers are still cashing in
U.S. online sales for Pokemon-branded merchandise rose 105% in July compared with the previous year, according to Adobe's Digital Price Index, which tracks sales from two-thirds of the Fortune 50 companies. Branded items include toys, electronics such as video games, and T-shirts, caps and other apparel. internetretailer.com

Online sales grow 25.7% at Dick's Sporting Goods in Q2


Top 6 ORC Cases by Dollar Amount in first half of 2016

158 Suspects Arrested - $208.6 Million in Theft

Credit Card Fraud

Leader Of International, $200 Million Credit Card Fraud Scam gets 80 Months  19 Charged in Largest Ever CC Fraud Case Prosecuted by DOJ
A New York man was sentenced to 80 months for leading one of the largest credit card fraud schemes ever charged by the U.S. Department of Justice, U.S. Attorney Paul J. Fishman announced.

Tahir Lodhi, 56, of Hicksville, N.Y., previously pleaded guilty. Lodhi directed the activities of a number of other conspirators in fabricating more than 7,000 false identities to obtain tens of thousands of credit cards. They doctored credit reports to pump up the spending and borrowing power associated with the cards. Lodhi and others then borrowed or spent as much as they could, based on the phony credit history, but did not repay the debts, causing more than $200 million in confirmed losses to businesses and financial institutions.

Lodhi and his conspirators also relied upon complicit businesses, including several jewelry stores in the Jersey City, N.J., area, to extract money from the fraudulent cards. The complicit businesses would allow certain conspirators to conduct sham transactions on the phony cards and would then receive the proceeds from the credit card companies and split them with the other conspirators.

Due to the massive scope of the conspiracy, which involved more than 25,000 fraudulent credit cards, loss calculations are ongoing. Final figures may grow beyond the present confirmed losses of more than $200 million. justice.gov

Woman gets 3 years for role in the above mentioned $200M credit card fraud scam
A Philadelphia woman has been sentenced to more than three years in prison for her role in a $200 million credit card fraud scheme the U.S. Department of Justice calls the largest it has prosecuted. Vernina Adams had pleaded guilty. She was sentenced Friday in federal court in Trenton, New Jersey.

The Department of Justice says the New Jersey-based crime ring created more than 7,000 fake identities to get tens of thousands of credit cards. Nineteen people were charged, including the 34-year-old Adams in 2013. wfmz.com

Counterfeit Ring

Queens Crime Ring Busted - Generating $2.6M annually
Counterfeit Perfume seized in major New York Raid;
Selling to wholesalers and mom & pop stores

Five Queens men were busted Wednesday for running a multimillion-dollar counterfeit-perfume operation that peddled phony merchandise containing trace amounts of a cancer-causing substance. The crew took trips to China, where they would get name-brand perfumes such as Chanel, Lacoste and Calvin Klein duplicated, then pedal the goods to wholesalers in the city and across the nation at a steep discount. An 11-month investigation by the NYPD, in conjunction with Homeland Security and US Border Patrol, led to the 6 a.m. arrests of ringleader Patrick Badal, 45, Abul Kashem, 49, Kaium Shah, 52, Kenny Hi, 61, and wholesaler 42-year-old Parvez Shazzed. When the merchandise reached New York City ports and terminals, the fraudsters would slap fake designer tags on the packaging from inside several storage facilities across Queens, officials said. The operation raked in an estimated $2.6 million annually once the goods were shipped off to wholesalers and retailers, including "mom and pop" shops in lower Manhattan, police said. Authorities recovered about 60,000 bottles of counterfeit perfume in the raid - and they seized 15 bank accounts and several luxury cars, including a BMW and a Lexus. abc7ny.com

Cargo Theft

Houston, TX: Cargo Theft Ring busted "Operation Wheels & Deals" 130 arrests in $2 Million theft
When thieves pounced on country music star Zane Williams' van and trailer outside a restaurant in north Houston in May 2015, they unwittingly tipped off authorities to where they kept stolen equipment and pushed law enforcement agencies to work on similar cases together. On Tuesday, the Houston Police Department and the Department of Homeland Security announced a network of 130 people had been arrested and charged with stealing upward of $2 million of merchandise from trailers throughout the Houston area, all within the past year. HPD made 80 of those arrests. click2houston.com


2 sentenced in $2M baby formula ring -
Operating From Houston to Bayonne, N.J.

Two men were sentenced in federal court Thursday for their roles in a multimillion-dollar stolen baby formula ring that ran from Houston to Bayonne, N.J.

Abel Garcia Tepozotlan, 53, an undocumented Mexican national, was sentenced to a year and a half in prison, after which he will likely be deported. Ahmad Manzoor, 73, a naturalized U.S. citizen who immigrated from Pakistan, to five years of federal probation. He must pay a fine of $75,000. He pleaded guilty to conspiracy to transport stolen merchandise through interstate commerce. Tepolotlan, who also went by Eugenio Ortiz Contreras, organized a crew that stole infant formula from various Wal-Mart, HEB, Winn-Dixie and other stores in the Houston area from 2012 to 2013.

They then sold the cans, valued at more than $2 million, to fences in Houston. These intermediaries repackaged and shipped the powdered formula to a candy store in New Jersey.

Credit Card Fraud

New York, NY: Bikini model charged in $2M identity-theft ring
An identity theft ring that included a sultry bikini model racked up $2 million in fraudulent charges to bankroll lavish trips, luxury cars and fancy shopping sprees, authorities said Tuesday. Curvy vixen Patricia Perez-Gonzalez, 26, her boyfriend Alberto Companioni, 31, and others allegedly opened 40 American Express Platinum cards using their victims' stolen personal information, the Manhattan DA's office said. The ring primarily targeted the elderly, officials said. The Miami-based couple flew to New York, California and Hawaii, dined at pricey restaurants like Bagatelle and blew tens of thousands at Hermes, Burberry, Louis Vuitton and the Apple store, court records show. nypost.com

Des Moines, IA: Florida sex offender gets 70 years in federal prison for retail, child porn, drug scheme
A convicted Orange County sex offender was sentenced to 70 years in federal prison for running a multi-state operation that dealt in retail theft, child pornography, giving drugs to children and witness tampering, the FBI said. Bradley Prucha, 39, of Ocoee, was convicted in federal court in Iowa, where he had gone to pursue his ex-wife and fight for custody of his son. According to the Florida sex offender registry, in 2002, Prucha was convicted in Orange County for lewd or lascivious battery of a child younger than 16. He was also convicted of a retail theft scheme involving the use of counterfeit UPC bar code stickers. He was released from Florida prison in 2013, within a week of relocating to Iowa, Prucha restarted his bar code switching scheme, recruiting his new landlord to help. actionsnewsjax.com

FENCING OPERATION: Fort Wayne, IN: Pawn Shop employee gets six months for her part in Pawn Shop Theft Ring
Alisha C. Adkins was ordered to serve six months of a three-year sentence for her part in a pawn shop theft ring. Adkins pleaded guilty July 21 to her part in a pawn shop theft ring, in which she stole items from pawn shops and repawned them at other area pawn shops Oct. 8-24. Police were able to link through LeadsOnline items allegedly pawned by Adkins at Cash America pawn stores, B&B Loan Co. and other pawn shops. news-sentinel.com

Plano, TX: Alleged ring leader of credit card crime ring operation arrested
Police believe a man arrested for stealing packages in Plano is actually the leader of a credit card crime ring operating in North Texas and throughout the country. On Monday, the Plano Fire Chief who says someone stole his credit card information, ordered $6,000 worth of stuff to his home, and then stole the shipments. That's until Plano police intercepted the package and arrested Dayo Anisulowo for the crime. Anisulowo was arrested again on Tuesday for the third time. He was charged with credit card abuse. fox4news.com

Ohio County, WV: Shoplifting ring busted at The Highlands in Triadelphia, WV

Update: Fifth person arrested in Kohl's Shoplifting/ Police Chase

Fort Wayne, IN: Three men receive probation in Kroger / Walmart liquor theft ring

CC Fraud NYC Duo busted hitting Giant Eagle stores for $10,525

Fed's indict CC Fraud Duo in Scranton, PA

Santa Monica, CA: Repeat Shoplifter busted at Bloomingdale's with $900 in merchandise

Livingston County, MI: Jennifer Lynne Hooper pleaded guilty Organized Retail Crime and the prosecution agreed she can be referred to the drug court and pay $2,000 in restitution

Do you have an ORC case to share? Publishing it educates the LP & retail community, which might fuel even more jobs and funding. Share your ORC News and help the industry!

Shootings and Deaths

Lenoir, NC: Man dead in officer-involved shooting at Lenoir Walmart
One person is dead and two more are in custody after an officer-involved shooting in Lenoir Tuesday morning. The shooting stemmed from a police investigation into car break-ins in the parking lot. Police encountered Natasha Rae Stanley, Jose Alberto Flores and Carl M. Nivins inside the store. Nivins fled and pulled out a .38 caliber revolver from his waistband as a police officer was staged at the exit. Nivins turned toward the officers while running and fired at least one shot, police said. An officer chased him and got into a physical struggle with Nivins while trying to stop him. The officer at the exit returned fire, shooting and killing Nivins. wsoctv.com

Las Vegas, NV: One person arrested after SWAT situation at T.J. Maxx
A robbery suspect is in custody after entering into a store with a gun Tuesday. Police say this started around 1:30 p.m. at shopping complex on North Durango Drive, when a man was harassing a woman inside the T.J. Maxx then made it outside and began waving a gun and robbed the woman. Nevada Highway Patrol was able to get the shopping center in minutes arresting that man. But witnesses had told police there was possibly another suspect inside the store, prompting a 2 hour standoff involving SWAT. Police later said there was only one suspect. ktnv.com

UPDATE: Naples, FL: Teen Shooting victim at Coastland Center Mall has died; Police believe it was accidental
A 17-year-old died of a gunshot wound to the jaw in the mall parking garage. Naples police responded to a call about a shooting at the mall about 5:30 p.m. and found Thomas Lane was shot while sitting in the back seat of a vehicle. The teen was in the car with three friends when he showed them the 9 mm semiautomatic handgun, officials said. naplesnews.com

Amarillo, TX: Man accidentally shot self in Walmart
Amarillo Police are investigating what is believe to be an accidental discharge of a firearm at the Walmart on Tuesday. Officers were called at 2:37 a.m. to the Walmart on reports of an accidental shooting. Officers determined that an adult white male was walking down an aisle in the store when his gun went off. He was injured in the abdomen and right leg and the man fell to the floor, police said. The man told officers that he had put the handgun in a nearby trash can and a .357 caliber revolver was later recovered from a trash can at the store. amarillo.com

Munich, Germany: Last months teenaged Mall Shooter paid $4,900 for guns, ammo; killed nine people and himself
Authorities on Tuesday arrested a 31-year-old unemployed salesman who says he sold the Glock 17 pistol to the 18-year-old gunman illegally over the darknet. That connection surfaced as the suspected dealer was being investigated for other sales. Frankfurt prosecutor Alexander Badle said Wednesday the dealer told investigators he sold the Munich shooter the pistol and 100 bullets for $4,500 on May 20. He sold him 350 more bullets for $400 on July 18, four days before the rampage. Investigators have said the shooter was a victim of bullying who suffered from panic attacks and depression. ttheolympian.com

Robberies and Thefts

Richmond, VA: 'Blue latex glove gang' busted after string of Armed Pharmacy Robberies in VA and NC
Four men have been charged in connection to a series of armed robberies at pharmacies. On seven occasions, masked and armed subjects entered 24-hour pharmacies in Virginia, and North Carolina. The armed suspects were in dark clothing, who usually wore blue latex type gloves. The suspects acquired money during the robberies, sometimes stole cellphones, and in a N.C. robbery, the suspects demanded Vicodin and Percocet. Blue latex gloves were recovered in the parking lot after the May 12 robbery and put into evidence for processing. DNA was taken from a phone touched during a robbery. Four individuals have been identified. wwtvr.com

New York: Manhattan Duane Reade shoplifter steals $1000 of goods, holding syringe saying he
has AIDS

Cleveland, OH: Several suspects in custody after morning raid tied to string of ATM thefts

Portland, OR: Nurse charged with the Armed Robbery of a Book Store, Shoe Store and a café

New Ulm, MN: Puhlmann Lumber employee charged with theft of $135,000 over the past 6 years

Racine, WI: Iron Skillet Waiter who gave away $5,000 in free food gets away with probation and restitution

Tinicum Township, PA: $40,000 Worth of Gear Stolen from Wounded Warriors

Piercing Pagoda in the Jersey Gardens Mall, Elizabeth, NJ reported a Grab & Run on 8/12, merchandise valued t $39

Kay Jewelers in the Vista Ridge Mall, Lewisville TX reported a Grab & Run on 8/15, merchandise valued at $499

Kay Jewelers in the Tippecanoe Mall, Lafayette, IN reported a Grab & Run on 8/16, merchandise valued at $7,397

Piercing Pagoda in the Solomon Pond Mall, Marlborough, MA reported a Grab & Run on 8/16, merchandise valued at $1,299

Zales in the Killeen Mall, Killeen TX reported a Grab & Run on 8/15, merchandise valued at $10,699

Credit Card fraud

Cape Coral, FL: Cape Coral man sentenced to 3 years for $8,000 credit card fraud, ID theft

Shenandoah, PA: Couple face federal charges for credit card fraud


San Francisco, CA: $100,000 of designer fakes seized by Homeland Security


Skimmer found at gas station in Janesville, Wis.


Terre Haute, IN: Dollar Tree fire ruled Arson
The fire broke out last Friday (Aug. 12) around 7 p.m. Officials report there were between 10 and 15 people inside the store at the time, but everyone made it out safely. wibqam.com

Albertsons (Pharmacy) - North Las Vegas, NV - Armed Robbery
Boost Mobile - Elkhart, IN - Armed Robbery
Borowiak's IGA - Marion, IL - Armed Robbery
Catskill Pharmacy - Kerhonkson, NY - Armed Robbery
C-Store - Mentor on the Lake, OH - Burglary/ ATM
Clog n More - Portland, OR - Armed Robbery
Corner Shop - Greenville, AL - Burglary / twice in 8 days
CVS - Lake Ronkonkoma, NY - Theft
Dee's Cigar - Erie, PA - Armed Robbery
Dollar General - Tipp City, OH - Armed Robbery
Family Dollar - Wichita, KS - Armed Robbery
Family Dollar - Macon, GA - Armed Robbery
Gear & Guns - Idaho Falls, ID - Burglary (16 handguns stolen)
Handy Mart - Goldsboro, NC - Armed Robbery/ Clerk shot
Kelley's Used Cars - Auburndale, FL - Burglary
Midway Mart - George, WA - Armed Robbery
Palio Café - Portland, OR - Armed Robbery
Pawn Shop - Villa Rica, GA - Robbery
Shell - Palm Coast, FL - Armed Robbery/ 3rd in the area
Sparky - Fort Dodge, IA - Burglary/ Assault on Police
The Barker Shop - Wheat Ridge, CO - Burglary
Turkey Hill - Sunbury, PA - Robbery/ Assault
Walgreens - Florence, KY - Armed Robbery
Wallace Books - Portland, OR - Armed Robbery

Featured Job Alert Spotlights

Director of Loss Prevention
Rocky Mount, NC

This is a retained search for the D&D Daily.

Head of Loss Prevention, Supply Chain & eCommerce
Vancouver, BC, Canada

As the Head of Loss Prevention, Supply Chain & eCommerce, you will have the opportunity to create, manage and improve loss within Supply Chain and eCommerce and help drive the bottom line of our business...


Regional Asset Protection Manager (Field)
Norcross, GA

Responsible for planning, developing and executing a comprehensive Asset Protection Program for a single business unit within HDS tailored to unique business needs. Define success across the unit in theft and fraud / operational loss prevention. Drive a program to protect the assets of the business...

Loss Prevention Specialist
Greencastle, IN

The Loss Prevention Specialist has thorough knowledge of Ascena Retail Group, Inc. security, life safety, and operational procedures. Performs duties as a floor officer and acts as a deterrent to theft and providing life safety...

AP Safety Specialist
Miami, FL

The safety specialist, asset protection, will oversee safety practices within an assigned group of stores. This position will execute the safety program designed to minimize associate and customer accidents...

Senior Manager Region Asset Protection
Columbia, SC

The Sr. Manager, region asset protection, is responsible for providing oversight in the protection of company assets and executing asset protection programs designed to minimize inventory shrink, workers compensation claims, general liability claims, bad checks and cash losses within an assigned region. This leader will direct and supervise a team of asset protection professionals and will have complete responsibility for managing investigations and auditing programs to ensure effectiveness and departmental compliance...

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The Two Things Killing Your Ability to Focus  Two major challenges are destroying people's abilities to focus. First we are constantly bombarded with distractions, and we spend 35% to 55% of our time in meetings, taking us away from priorities at times. In order to truly remain focused at work, we need to practice these five things. Buffers

10 Best Ways to Keep Employees Happy, Engaged and Motivated  Leaders and employees together can do amazing things, especially when it comes to boosting team motivation and engagement. Here's how both sides of the fence can make a productive work environment. Expose/Explore opportunities

How to Stop Procrastinating in Three Simple Questions  Killing procrastination isn't just about pushing through, but understanding the reason why you're pushing in the first place. Through understanding why you get stuck, you can better prepare yourself and get the necessary tools to help you remain focused on your tasks. Ask these questions. Need help?

Ignite Your Motivation: 7 Ways to Beat a Productivity Slump  It's nearing the end of summer, and with that, brings a slip in motivation. With last minute travel and out of office emails, motivation can start to drag. This is the perfect time to race ahead and get your motivation back! Here's how you can in a hurry! Top Distraction

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"Something just told me it was the wrong thing to do -- it didn't feel right -- I didn't have a good feeling about it." The subconscious is a very strong silent partner we all have and oftentimes it speaks to us in these phrases. The problem becomes when we over-think things and muffle the most powerful partner we have -- our own minds. Or we allow our closest confidant, our closest friend, or even at times our mentor to change or alter our true feelings. Coming to the right decision with any big issue is difficult and certainly we need the input of our trusted inner circle, and our spouse, but at the end of the day you're the one living with the consequence of your decision and you alone are responsible for it. When the bird on your shoulder is talking, make sure you listen because most mistakes are made when that voice has been muffled.

Just a Thought,

Gus Downing

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