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  August 24, 2015


The LP Industry's #1 News Source - Informing, Educating and Instilling a Sense of Community

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Indiana Retail Organized Crime Coalition -
Fighting ORC Since 2011

By Matt Thompson, Regional LP & Safety Director, Lowe's and President of IROCC

This coalition was formed in 2011 when members of the retail community and law enforcement got together to discuss ORC and its impact on our businesses. After trial and error, deciding who should be part of the meeting and figuring out what we wanted to accomplish we have started moving in the right direction. There is still a ton of hard work to do, but I am confident with more support, resources and buy-in from all segments of the retail business we will continue to move forward. Our goal 4 years ago at the initial symposium was just to educate and try and bring as many stakeholders together to discuss ORC, more of a 101 course. Today we are working to create an ORC law for Indiana (like several other states already have), educate law enforcement at all levels and all phases of their careers, build relationships and training, have consistent/standardized store level LP meetings and conduct training with prosecutors. Currently our main focus as an organization is getting the ORC Bill passed in 2016. Click here to view House Bill No. 1363.

We currently have over 300 registered members from all segments of retail, prosecutors, law enforcement and other areas of the retail business. Our site has been up since year one and is funded by our partners at Wal-Mart. The site is used not only to post retail BOLO's but law enforcement from across the state uses it to identify other criminals. As we all know ORC is a gateway crime and there have been many cases solved due to someone from the retail world recognizing and identifying a suspect. We have a mix of retail, prosecutors and law enforcement on the current board of directors. Our meetings have been held monthly up until this point and we are moving towards quarterly with different sub-committees (investigations/training etc..) also meeting quarterly. We have hosted 3 symposiums now and are planning our 4th one in 2016 as well as a separate law enforcement training presentation in the near future. We have held raffles that have helped the Wounded Warrior Foundation as well as provided PD with bicycles.

For more information on this ORC organization and to become a member, click here

Founding Members

Matt Thompson, Regional Loss Prevention and Safety Director, Lowes
Jason Petty, Regional Loss Prevention Manager, Wal-Mart
Russ Sering, Indianapolis Police Department
Rick Jones, Indianapolis Police Department
Mike Daily, District Loss Prevention Manager, JCPenney
Grant Monahan, President Indiana Retail Council
Scott Sunderman, Investigator, Target
Andrew Wignall, Marion County Prosecutors Office

Picture of Matt Thompson, President of Indiana Retail Organized Crime Coalition and his team of store level LP Managers during a community event, hosted by Indianapolis Police Department, at which the IROCC put on kids clinic at Broad Ripple Park in Indianapolis.

From Left to Right: Andrea Dalton, Evan Edwards, Matt Thompson (middle),
Braden Pothier (behind Matt), Chris Nilo and Kyle Harrell.


Want to share your group's story with the LP community? Contact us today!



North America's 'Out of Stock' Losses ($72b) Greater Than U.S. Shrink ($44b)
Empty Shelves $37.1b - No Help $29.6b - Employee Can't Find $6b
 One contributing factor is the "proliferation of products at the online channels, which is making it harder for retailers to predict how much inventory to have to meet supply and demand. North America contributed $37.1 billion in lost sales for the category of empty shelves. Customers who can't find the help they need also sometimes walk out empty-handed was included in the category. Common in North America due to inadequate staffing, the conclusion was that proper labor scheduling technology could help in lowering the cost. Here, North America contributed $29.6 billion to the overall category.

Another subcategory under out-of-stocks is when employees can't find the products the loss tally in North America was $14.7 billion. Improvement in training and inventory accuracies can help, such as through better systems and radio-frequency identification at the item level. The study said when RFID is used, "retailers have seen this number reduce by 50 percent in tagged categories." Another area that hurts retailers is when there are pricing mismatches compared with promotions, accounting for a loss of $6B in North America.  wwd.com

Top Luxury Brand CEO 'Counterfeits Are Great For Advertising' - The Benefits of Counterfeiting  The counterfeiter might be a profit-sapping scourge to many designers, but recently published research from a trio of academics shows that fakes can also push brands to up their game - particularly in terms of aesthetics.

A study published in Market Science academic journal looked at 31 brands that sold fashion leather and sport shoes in China from 1993 to 2004. The research showed that when there was a moderate amount of counterfeiting, brands would essentially resign themselves to splitting profits with counterfeiters and improve their product to capture "high-valuation expert consumers if the innovation cost is not too high." But the brands eventually became more proactive.

The study said: "When counterfeiting grows too rampant and fools too many consumers, the market incentives turn....The authentic brand will invest to innovate and differentiate itself from counterfeiters in terms of searchable quality....Counterfeiting induces the authentic producer to invest more in the product's searchable quality (e.g., appearance) and less in experiential quality (e.g., the functionality of the shoes, not apparent to consumers at the time of purchase)."

Qian told WWD that research shows counterfeiting, in addition to spurring innovation, can also help advertise brands, serving as buzz agents, while pushing authentic brands to vertically integrate their distribution and open licensed specialty stores. "Subsequently both brand image and customer loyalty are enhanced," he said. Editor's Note" One Top brand's president recently was quoted as saying he loves the increased advertising.  wwd.com

$116 Billion in retail sales wasn't even listed on 'Stores Top 100' 15 years ago
According to Stores Magazine's latest Top 100 Retailers list, #9 retailer Amazon generated $83 billion in worldwide retail sales last year, while #14 retailer Apple had almost $33 billion. Combined, these two e-commerce giants generated more than $116 billion in worldwide retail sales. Fifteen years ago these numbers didn't even appear in the Top 100. And where do you think all those sales came from? The rest of the retailers on that exact list.

DOL Overtime Rules May Rattle Retailers With Litigation - Rule change coming that will rock retail  Currently, wage-and-hour litigation is thriving. In 2014 alone, 8,086 Fair Labor Standards Act cases were filed across the nation.[1] This is an increase of 124 percent from the number of cases filed 10 years prior.[2] The legal system has witnessed several consecutive years of increased wage-and-hour filings, outpacing all other types of workplace class actions. Accordingly, significant costs continue to be incurred by employers due to wage-and-hour claims.

The DOL's proposed rule change would raise threshold from $23,660 to $50,440 the new overt time threshold - the base rate to meet white collar exemption which could dramatically impact retail industry operations across the U.S. Retailers will need to assess whether previously exempt positions, such as assistant store managers, would be subject to the FLSA's overtime pay requirements under the new rule. A significant increase in the number of hourly retail workers may lead employers to consider overhauling their staffing models. Employees, such as assistant store managers previously covered by Section 13(a)(1)'s white collar exemption, may be reclassified as hourly employees and experience decreased working hours as employers attempt to reduce overtime payments. law360.com

Lowe's HR manager's over time suit continues - how does it impact LPM's long term?  A New York federal judge refused Friday to certify a proposed collective action accusing Lowe's Cos. Inc. of improperly cutting human resources managers out of overtime pay, saying the lead plaintiff failed to show she is similarly situated to members of the proposed class. While one was denied class certification others have won an earlier suit where Lowe's agreed to settle for $4.5M. But the judge denied a proposed $4.5 million settlement in the case, saying that statements in the settlement filings contradicted the operative complaint and that the deal wasn't a strong enough assurance that putative class members would be paid.

The suit, originally filed in April 2014 in New York state court, alleges the home improvement giant and its top executives conspired to misclassify its human resources managers and withhold overtime wages while forcing them to work more than 40 hours each week. Lead plaintiffs Cynthia Augustyniak and Denise Giambrone alleged in their original complaint that the retailer gave them a position with "manager" in the title, despite the fact that their positions didn't actually entail any managerial responsibilities, in order to deprive them of overtime wages.

Lowe's regularly requires its human resources managers to work more than 40 hours each week without receiving overtime pay, in violation of the Fair Labor Standards Act, according to the suit.  law360.com

Walmart supports disaster relief on Katrina anniversary - $25M donation to disaster recovery - Major Corporations should do more  In observance of the 10th anniversary of Hurricane Katrina, Wal-Mart Stores and the Walmart Foundation on Friday said they would make a $25 million donation to support organization focused on disaster recovery worldwide. Dan Bartlett, executive vice president of corporate affairs for Wal-Mart Stores Inc thinks global corporations have the vast supply chain, vendor networks, trucks and workers needed to usher in resources after a storm, tornado or flood. He called for more partnerships between government and the corporate sector in planning and preparing for future disasters. supermarketnews.com nola.com

Walmart signs off on preventing car tragedies - 'Look Before You Leave' Signs - Florida ranks second in the nation for child deaths  Signs in the doors of local Walmarts remind parents to check for their children, because of the number of hot-car deaths across our state. The signs encourage parents to "Look Before You Leave." Managers began posting the signs across the country in 2012 after a Walmart worker saw a news report about a child who died from heatstroke in a car. Three children have died in Florida this year. Two died last year.  nbc-2.com

A&P tells over 5,000 workers they may face Thanksgiving layoffs
Montvale-based A&P has notified its more than 5,000 New Jersey employees that they may face layoffs as the company seeks bankruptcy court approval to sell some stores and close others. Most of the notifications, which are required by law, went out this week to 5,336 workers in 62 stores the chain hopes to sell, warning them that they may face layoffs on Thanksgiving Day. In July the company sent notices to more than 850 employees at the 10 stores A&P plans to close in New Jersey, including two Pathmarks in Clifton, saying layoffs would be effective Sept. 19. northjersey.com

Ascena Retail Group and Ann Inc merger to reap "$150M in expected cost savings between the combined companies"

Sycamore Partners Buys Belk For $3 Billion

Chipotle to hire 4,000 people on National Career Day, Sept. 9th

'Integrated Solutions For Retailers' rebrands to 'Innovative Retail Technologies'

Quarterly Same-Store Sales Results

Tuesday Morning Q4 comp's up 3.6% with net sales up 0.2% (closed 41 stores)
Gordman's Stores Q2 comp's down 1.6% with sales up 1.7%

Last week's most popular news article --

One alarming reason why Wal-Mart's profit is down - "Wal-Mart's theft problem is getting worse"  Wal-Mart US President Greg Foran said Tuesday that theft, which the company calls shrinkage, is one of three major factors behind the retailer's drop in profit in the most recent quarter. "Inventory shrinkage was meaningfully higher than planned for the quarter," Foran said in an earnings call. Wal-Mart likely loses about 1% of its US revenue - or roughly $3 billion dollars every year - to stealing by customers and employees.

The other factors contributing to Wal-Mart's profit decline are a drop in gross margin, primarily related to lower than expected pharmacy reimbursements, and higher wages, Foran said. "I want to be straightforward: These issues will present continuing profit challenges for the remainder of the year," he said. "We are certainly disappointed. But we are not standing still. We know we can do better, and we will." businessinsider.com

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eBay European Global Asset Protection Team
Assists in a 12 Month Sentencing Case

According to prosecutor David McNeill, the two defendants together operated a business where Gravett travelled around the county, stealing goods. He passed them on to Kirk, who then sold them on his eBay account, called 'greatbargaindeals11', for a 25% cut. The court heard Gravett, described by Mr McNeill as a 'prolific and consistent thief', had been convicted before for thefts, the majority of which had a 'common theme' of stealing from chain stores. Kirk and Gravett were both sentenced to 12 months in prison by Judge Neil Stewart on Thursday (August 20).

Read more here

For further information on PROACT, email inquiries to PROACT@eBay.com.

eBay Direct - Click Here  -  (notify - info - questions)



Survey Roundup: Execs Lack Confidence in Cybersecurity Plans  A survey of 100 security executives by Raytheon Cyber Products/Websense found 63% of respondents said their organization had suffered one or two breaches in the past year, while 17% said three to five and 6% said 10 or more. More alarmingly, 13% said they were unaware how may breaches may have occurred. The survey found 65% of respondents said they were "somewhat confident" with their organization's current security posture, with 31% feeling "very confident."

The survey found this lack of confidence may stem from the use of quantitative metrics to measure the effectiveness of their security programs. "Although the number of breaches or incidents is certainly not an insignificant metric, it does little to shed light on the real security posture." wsj.com

Visa Sets Deadline for Debit Issuers to accept Target Settlement
Visa Inc. has told its debit-card issuers that they have until Sept. 4 to accept part of a settlement offer that would pay them extra money if they agree not to sue Target over its 2013 data breach. Some issuers already have complained that the payment being offered by Target doesn't come close to the costs that they incurred from the breach. wsj.com

Banks Detail Target Security Lapses In Class Cert. Bid - Former Target cybersecurity manager gives deposition - Attornies tell financial institutions don't accept settlement  The bid for class certification by financial institutions suing Target Corp. in multidistrict litigation over the retailer's massive 2013 data breach was unsealed on Thursday, as some banks are apparently still disputing a $67 million settlement agreement with Visa Inc. announced earlier last week.

According to the memorandum in support filed on July 1, Target's "substandard" cybersecurity practices before and during the breach allowed what could have been a controllable event to spiral into one of the largest data breaches in U.S. history. The financial institutions say that discovery so far has confirmed that the breach was a foreseeable consequence of the retailer's "longstanding lackadaisical" practices and corporate attitudes - including placing ill-trained employees to oversee data security systems and ignoring warnings of malware intrusions before the breach - about securing sensitive payment card data.

A former Target cybersecurity manager said in a deposition that there were a number of teams responsible for responding to a breach, but there were fundamental problems of communication between the groups, the memorandum said. There was also no formal procedure to follow up on threats, or communicating them to senior executives, it said. law360.com

Tech Guest Viewpoint: How to Get Your RFID Program Rolling
Target will begin rolling out a key program that will enhance inventory visibility and accuracy in a way that the chain store giant hopes will "work its magic in the background to provide people with a seamless, stress-free shopping experience. From the retailer's perspective, Electronic Product Code (EPC)-enabled Radio Frequency Identification (RFID) has become the foundational way to help retailers connect inventory to consumer omnichannel requests. With major retailers like Target and Amazon announcing significant investments in RFID technology this year, there are more rollouts anticipated in the next 12-24 months, according to a recent survey of retailers conducted by GS1 U.S.

Today, two-thirds of the top 30 U.S. apparel retailers are implementing some form of item-level RFID, according to Auburn University research. Retailers are maximizing the benefits of item-level RFID to generate new levels of customer satisfaction, leveraging not only greater inventory accuracy, but also the ability to improve POS, decrease out-of-stocks, improve loss detection, boost sales margins and expedite returns. chainstoreage.com

How to manage your next data breach
Based on experience helping thousands of retail companies navigate these murky waters, Experian Data Breach Resolution provides the following tips for retailers to be best prepared to manage a data breach in today's landscape. 1. Practice your data breach response plan. 2. Don't treat chip and PIN as a data breach panacea. 3. Balance customer convenience with security. 4. Consider investing in cyber insurance. 5. Be prepared to provide meaningful protection for customers. 6. Communicate regularly with regulators. 7. Collaboration is key to solving long-term issues.  Read full article at retailingtoday.com

REI taps in-house tech chief to serve as first-ever CIO

Macy's tests tablets in dressing rooms to repel Amazon in one store pilot









Se-Kure Controls

Roger Leyden, Founder, President & CEO; Michael Campbell, VP National Sales; and Greg Saputo, Regional Sales Director

Axis Communications
Hedgie Bartol, Retail Business Development Manager - North America

Protection 1
Rex Gillette, VP Retail Sales, and Les Paul Vernon, VP Enterprise Solutions

The NRF's Senior Leadership Supporting the LP Industry
Bob Moraca, VP of LP, NRF

August 26: Using Video Intelligence with Chris Nichols, VP of LP, Safety & Risk for National Stores and Tom Arigi, Sr. Dir AP for Walmart

View schedule of all
upcoming episodes here







Know about an event we should feature here?

Let us know.


Coming soon!

John Matas
VP of AP/
Investigations & ORC, Macy's

Coming soon!

Nelson Harrah, Director of ORC,
Gap Inc.

Check out Jerry Biggs' Interview published Aug. 10

Coming Aug. 26,
History of A.L.E.R.T -
Knox County, TN

(Area Law Enforcement and Retail Team)

Read more ORC Association stories here

ORC Sponsored by


The Unwritten Rules of Corporate America

Keith White, SVP of LP, Gap Inc.

Keith White, Senior Vice President of Loss Prevention for Gap Inc., shares some of the unwritten rules of Corporate America and how you can apply them to help better navigate your career in this LPNN interview. From taking responsibility and accountability as a leader - to making yourself approachable by listening to others - to building a team that embodies your values and attributes - learn the simple yet powerful advice that has helped Keith and other C-Suite executives throughout their retail careers. And learn how emotional intelligence is the driving force behind it all.

Episode Sponsored By:

LPNN Quick Take #9

As a theatre graduate and regular LPNN co-MC extraordinaire, Hedgie Bartol, Axis Communications, shares the secret to his on-camera charm, Amber provides some social media advice and Joe "Periscopes" from his phone in this LPNN Quick Take.



2014's GLPS's - Group LP Selfie's

Your Team - Your Pride - Our Industry
One Selfie at a Time

lululemon athletica
Asset Protection Field Team

When we govern ourselves according to the practice of Asteya, we will enhance our culture of honesty and integrity and naturally achieve our asset protection goals."

*Published on November 21, 2014

Show Your Industry Your Group LP Selfie
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View all the selfies here.   Send us your Group LP Selfie!

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'Prevention better than cure' when it comes to online fraud
Around half of banks and payment systems prefer to handle cyber incidents when they happen, rather than invest in tools which can prevent them - new research has found. Some 48% of financial organisations said they take measures to protect their clients from online fraud, aiming at mitigating the consequences rather than preventing incidents entirely. The study, conducted by software security group Kaspersky Lab in cooperation with B2B International, also found that 29% of companies believe it is cheaper and more effective to address cases of fraud as they occur, rather than to invest in preventative measures. "Relying solely on mitigating the negative consequences of fraud is similar to trying to treat the symptoms of an illness rather than its root cause," Ross Hogan explained. The symptoms will recur, and the illness will progress. In this respect, Kaspersky Lab recommends that you do not forget how important prevention is. Many of the world's leading banks have acknowledged this and have implemented 'root cause fraud prevention', but alarmingly many still rely on 'reactive fraud detection'." essentialretal.com

Credit cards: Unsuitable for online payments
The credit card was originally designed for making cashless purchases at stationary retailers. The idea was that the cardholder would produce the signed card when paying. When he or she then signed the receipt, the two signatures would be compared, conclusively confirming the link between the cardholder and the card. The credit card was a success, becoming the world's most popular payment method after cash. As, in the 1990s, e-commerce became increasingly significant, it also became an approved method of payment for online purchases. As a result, however, fraud figures skyrocketed. "Card-not-present" transactions (in which the card is not physically provided) lack crucial control mechanisms like signature or photo comparisons, and chip-and-PIN processes cannot be implemented online. Over the past 20 years, therefore, the credit card industry has made various attempts to stem the accelerating fraud.

The bottom line is that numerous efforts to make the credit card a secure method for online payment have had no lasting effect. Instead, criminals have always found loopholes. After all, processes to increase online security are always implemented at the expense of convenience, and making things more complicated causes rises in cancelled orders. When it comes to card payments, there is, unfortunately, no solution to this dilemma. These payments must always be initiated by retailers, who require data to be transmitted or stored in some form. There is, therefore, always a back door open for data thieves. Credit cards are an integral part of online shopping, but a "healthy mix" is recommended. Online retailers should always offer push payment methods as well, including invoicing, prepayment and real-time bank transfer systems. itproportal.com

Amazon's Only Real Sin May Be Secrecy - In Defense of Amazon
The Times' public editor Margaret Sullivan wrote Tuesday that the story "was driven less by irrefutable proof than by generalization and anecdote." I am sure there are many accurate facts in the story, but as Ms. Sullivan pointed out, many companies in the tech industry have similar policies and cultures. And some anonymous employee sources seemed to be looking for a way to vent.

If many fast-moving tech companies today are managed the way Amazon is internally, perhaps the only real sin at the company is its secretiveness. Tens of millions of Americans know Amazon as customers, but life inside its corporate offices is largely a mystery. Secrecy is required; even low-level employees sign a lengthy confidentiality agreement. The company authorized only a handful of senior managers to talk to reporters for this article, declining requests for interviews with Mr. Bezos and his top leaders. Even Mr. Ciubotariu, whose LinkedIn piece was almost entirely positive, suggested that he was violating company policy by publishing it.  wsj.com

Alibaba.com enhances a service that vets the reliability of Chinese suppliers - Fighting Fraud & Counterfeit  The Alibaba Trade Assurance program, introduced in January, has been limited to transactions completed via bank transfers, but will soon also cover purchases made with credit cards. In addition, the program, which until now will only covered Chinese suppliers selling on the business-to-business Alibaba.com platform, will be extended to other manufacturers and distributors in other countries. India will be the next country added, he said. internetretailer.com

Foot Locker domestic online sales up 40% in Q2

Amazon to open a fifth Texas fulfillment center in San Marcos Texas

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent


Weston, FL: Thieves cut hole in roof, steal $100,000 worth of sunglasses from a warehouse  The Broward Sheriff's Office is searching for a group of thieves who broke into a Weston warehouse filled with designer sunglasses. Detectives said the burglary happened sometime between Aug. 14 and Aug. 16 while no employees were at the warehouse. Employees arrived at work the following Monday to find that the crooks had cut a hole through the roof to enter the Groupe Logo warehouse at 1840 N. Commerce Parkway. About $100,000 worth of Fred, Boeing and Tag Heuer sunglasses were stolen. local10.com

Piedmont, CA: Identity Thief hit 12 people, used info to steal $24,000 in merchandise from Nordstrom  After a two-month investigation into reported identity theft, a Fremont resident was arrested on suspicion of using others' Nordstrom account information to buy items and then return them for cash. Holly Lynn Pigeon, 31, was arrested by Piedmont police Aug. 11 after she allegedly took $24,000 worth of merchandise from Bay Area stores, including Pleasanton's Nordstrom at the Stoneridge Shopping Center. pleasontonweekly.com

Lockport, NY: Father -Daughter team hitting Walmarts in Buffalo area
Police say they are preparing arrest warrants for a father-and-daughter shoplifting team said to be responsible for the recent large theft from the Super Walmart store on South Transit Road. The pair, along with a woman, are also said to be suspects in recent thefts from a Walmart store in Hamburg. The elder suspect, known to store employees from previous thefts at the Lockport store, is said to have entered the store on Aug. 13, along with his daughter and another woman. Store officials said he began removing security devices from cellphone packages, then did the same for two TV sets. After picking up additional items, he left the stores but was confronted in the parking lot by store employees, as he attempted to load the TVs into a car. The employees, meanwhile, took a photo of the vehicle, which was traced to a Buffalo woman currently on probation. Investigators said they plan to contact the probation officer. buffalonews.com

Baby formula thief strikes Bristol, VA and Kingsport, TN stores  Police in Bristol, Virginia, and Kingsport, Tennessee, say a man walked out of stores without paying for a buggy full of baby formula. On Wednesday, the Bristol Virginia Police responded Walmart to investigate a shoplifting call. Police said a man driving a black vehicle stole a buggy full of baby formula from the store. Earlier this month, on Aug. 4, a man shoplifted 25 cans of Similac baby formula and a large pack of diapers from the Walmart on West Stone Drive, according to the Kingsport Police Department. The total value of the stolen property in Kingsport was $665. Loss prevention officers spotted him leaving the store; however, they were unable to successfully apprehend him. heraldcourier.com

TJ Maxx Loss Prevention apprehend suspect with $750 in merchandise in Middletown, PA  Maria Smith, 27, of Trenton, was recently arrested after she allegedly stole $756 worth of merchandise from T.J. Maxx in Lincoln Plaza. Smith is charged with retail theft and possession of an instrument of a crime. trentonian.com

Austin, TX: Man arrested for trying to shoplift nearly $500 worth of dresses from Macy's  A loss prevention employee with Macy's noticed the man, George Jones, stuff six dresses into a shoulder bag on the security camera located at the Domain. The employee told Austin police that he recognized Jones from previous shoplifting at other Macy's. When the employee saw Jones leave through the door, he went out to meet and stop the alleged shoplifter. After attempting to place handcuffs on Jones, he refused, which led to a struggle on the ground. The employee managed to finally handcuff Jones before he was transported to the Travis County Sheriff's Office. kvue.com

Fayetteville, N.C. Male charged with ORC
Jeffrey Brandon Merritt, 25, of the 400 block of Race Track Road, was charged Thursday with five counts of larceny, three counts of possession of stolen goods and one count each of organized retail theft. Bail was set at $15,000.  fayobserver.com

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Morrow, GA: Costco evacuated, Armed Robbery suspect may have entered store The Costco in Morrow has been evacuated because an armed robbery suspect may have entered the store. Several armed robberies were reported earlier in the day. Police tracked the suspect's car to Costco. They are unsure if the suspect entered the store. The SWAT team was called to the store. cbs46.com

Baltimore, MD: State Trooper Shoots and Kills Man outside North East Walmart  State police said a trooper had just finished answering a call at the auto parts store in Northeast Plaza when he recognized a man wanted on a warrant from the Cecil County Sheriff's Office. "He advised him he was under arrest, the man refused to submit, resisted and a physical altercation began between the wanted person and the trooper. This actually moved to the driver's side of the suspect's vehicle, a physical struggle was going on, the suspect was able to get his key into the ignition, get the vehicle started," said Maryland State Police, Greg Shipley. Police say they were still struggling as the suspect pulled out of the parking space. "So the trooper during this struggle as the vehicle was accelerating fired his department issued pistol and fatally wounded this individual," Shipley said. cbslocal.com

Portland, OR: Kohl's shoplifting suspects arrested after police chase, crash in Portland  A pair of shoplifting suspects were arrested after speeding away from officers and then crashing into another car. Officers responded to the Kohl's store in northeast Portland's Gateway District at 9 p.m. Saturday on the report of a theft in progress. Store security provided police with descriptions of the suspects and an associated car. An officer arrived at the store, spotted the suspects' vehicle and attempted to conduct a traffic stop. Police said the driver failed to stop and led officers on a chase that they had to abandon due to public safety concerns. A short time later, an officer at Southeast 102nd Avenue and Washington Street came upon a two-vehicle crash involving the shoplifting suspects. kptv.com

Las Vegas, NV: Loss Prevention Agent stabbed several times during clash at Savers  A suspected shoplifter stabbed a security guard several times during a confrontation at a central valley Savers on Thursday. Police said the suspected thief got into a struggle with a security guard about 4 p.m. The guard was stabbed several times and taken to an area hospital in serious condition, Metro supervisor Lt. Will Huddler said. Patrol officers were still searching for the suspect. reviewjournal.com

Jacksonville, FL: River City Marketplace Walmart Armed Robbery  A woman who was at the store when it opened around 6 a.m. told News4Jax two men robbed the store. She said one had on a Walmart vest and had a gun. She said the other man was in a getaway car. The store was locked down for over an hour before police allowed anyone to leave. news4jax.com

Baton Rouge, LA: Police suspect same man behind three Armed Robberies
A Whitney Bank, Circle K in Baton Rouge were robbed at gunpoint Saturday morning, Subway was hit by the same suspect on Friday morning. theadvocate.com

Gainesville, FL: UPS Employee targeting Apple products  Management at the UPS shipping facility located an empty shipping box that was supposed to contain a laptop. "Thankfully the management caught the alleged theft very early on with enough time to notify law enforcement and were actually still able to find that laptop listed for sale on Craigslist," says Ben Tobias, a spokesperson for the Gainesville Police Department. An internal investigation revealed that 20-year-old James Cloutier, an employee at the UPS store, was responsible for the theft, after investigators located the item being sold on Craigslist. "He quickly realized we were law enforcement and we were able to place him under arrest very quickly," says Tobias. wcjb.com

Chula Vista, CA: King's Jewelers mid-day Robbery; suspect looked "very normal"  Police are looking for the suspect who robbed a California jewelry store in the middle of the day while it was full of customers. David Rossi, who owns King Jewelers in Chula Vista, said the suspect came in and looked "very normal." "One of my employees asked if he could help him and he said, no, I'm just looking around," said Rossi. Within seconds, with employees and other customers around, Rossi said the man grabbed a display case and ran out of the store. whdh.com

Kay Jewelers in the Stoneridge Mall, Pleasanton, CA the victim of an Armed Robbery  One suspect entered the store at 5:oopm on Friday evening, displayed a handgun and grabbed the $16,000 diamond engagement ring from the employee.

Johannesburg, SA: Thieves steal $23,000 in cell phones in shoot-out inside mall "They were shooting like cowboys" an eyewitness has recounted seeing a group of heavily armed robbers fleeing Centurion Mall on Sunday, where they had just stolen $23,000 worth of cellphones. It was the second mall robbery in the area that day, committed an hour after the first. news24.com

Zales Outlet in Concord, CA hit by a Distraction Theft Team; loss of over $85,000 in merchandise

Terra's Sterling Jewelry in Bradenton, FL the victim of a Burglary

Kay Jewelers in the Meadows Mall, Las Vegas, Nevada hit with a Grab and Run, merchandise valued at $3,149

Amherst County, Va., Quick Change trio hits Walmart

Etowah County, AL agencies participate in Active Shooter Drills at Gadsden Mall

Lafayette, IN: Five teens arrested in Citi Trends store roof-top heist

Madison, AL: Limestone Furniture Mart owner gets 3 years prison for $118,000 thefts from customers

Sturgeon Falls, CN: West Nipissing Police "pivotal" in arrest 3 suspects in the Canadian Tire store robbery

Toronto, CN: Over 10 Suspects Arrested in Brampton Firearm Theft

UK: Mother who claimed she was assaulted by a Primark security guard in court

AT&T - Bloomington, IL - Armed Robbery
Chester's Chicken - Des Moines, IA - Armed Robbery
Circle K - Greene, ME - Armed Robbery
Circle K - Orange Co, FL - Shooting
Corner Store - San Antonio, TX - Shooting
DC Donuts - Riverside, CA - Armed Robbery
Dollar General - Fort Wayne, IN - Armed Robbery/ Shooting
Domino's - Rapid City, SD - Armed Robbery
Family Dollar - Sparks, NV - Armed Robbery
Family Dollar - Lexington, KY - Robbery
Graeter's - Newport, KY - Burglary
Jacob's Country - Sapulpa, OK - Robbery
Kwik Shop - Wauconda, IL - Armed Robbery / suspect killed
Little General - Kanawha Co, WV - Burglary
Petro - Wichita, KS - Armed Robbery
Rite Aid - Manchester, NH - Armed Robbery
Rite Aid - Jersey, City, NJ - Armed Robbery
Subway - Phoenix, AZ - Robbery
SuperAmerica - Coon Rapids, MN - Armed Robbery
Terra's Jewelry - Bradenton, FL - Burglary
The Pop Shop - Greensboro, NC - Armed Robbery
True North - Jefferson, OH - Shooting/ Police Officer injured
Verizon - Olney, MD - Armed Robbery/ Police chase
Winn's - Edgefiend Co, SC - Armed Robbery/ Store Owner killed
7-Eleven - Dale City, VA- Armed Robbery
7-Eleven - Dallas, TX - Armed Robbery/ store hit 2x in 2 days


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Joe Banaag was named District Loss Prevention Manager for Smart & Final.
  Jeff Sandford was promoted to Regional Asset Protection Manager - Dual Regions for Advance Auto Parts. Jeff Sandford joined Advance Auto Parts in October 2014, in the role of Manager, Asset Protection. Sandford is responsible for overseeing all AP/LP & safety management for 2 regions with 313 locations in AL, MS, LA, the Florida panhandle, & Columbus, GA DMA. Prior to Advance, Sandford was at CVS Health as a Regional LP Manager.
Carla Brown was promoted to Territory Operations Manager for The Home Depot.
  Leo Dominguez was promoted to Territory Operations Manager for The Home Depot.

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Public Speaking 101: 20 Habits That All Brilliant Presenters Share  Humans are creatures of habit. That could be the reason why some presentations can be so tedious: they have been designed and presented through habit. In order to create the best presentation, you need to tap into your brain and use it to inspire the audience. Knowing what to do when you get stage fright is key to lighting up the room. Stick to the point

How Can You Deal with the Fear of Public Speaking?  Not all of us are born presenters. We shy away from speaking to large groups, and we won't be the first one to raise our hand to present information. If you're one of many that fear public speaking, there are ways you can use that adrenaline to carry you through. Belly breathing


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5 Habits of People Who Always Get Promoted  How is it that some people seem to get promotions so easily? They don't have some trick up their sleeves or the best connections. They just follow these five habits to help them get noticed. Solution-finder

6 Behaviors of Phenomenally Loyal Employees   What qualities mark a loyal employee? Loyal employees are loyal to your vision, your organization and committed to the success of you and your company. You know you've got someone to stick by you when they exhibit these behaviors. Tell you what you don't want to hear

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Finding the right network into a company is critical if one expects to truly be able to compete in this job market. Going beyond the HR executives and finding the hiring managers and other decision makers and being able to communicate with them or have your network of colleagues communicate with them is important. Managing those communications is no easy task and ensuring that the information is handled correctly and expediently can be delicate.

Just a Thought,
Gus Downing

Gus Downing

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