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August 29, 2013 SUBSCRIBE

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Brian Finnicum was promoted to Corporate Loss Prevention Manager for Sterling Jewelers Inc.  Brian has worked for Sterling Jewelers for over thirteen years. He has also worked at Dunham's Athleisure Corporation as their Field Loss Prevention Manager, and at Super K-Mart Center as their Loss Control Manager/Safety Manager for several years. Congratulations Brian!

The state of LP today
What are the top ten issues for retail loss prevention professionals in 2013? A new report gives a global analysis. The 2013 report, Changing Retail, Changing Loss Prevention, analyses the evolution of retail crime and loss prevention trends since 2001. It uses historical data from past Global Retail Theft Barometer reports, produced by the Centre for Retail Research and independently sponsored by Checkpoint Systems. The report highlights, among various areas researched, that the number of shoplifters apprehended annually continues to be about six million, and this is just the very tip of the iceberg. More than 78% of shrink is indeed due to shoplifting by dishonest customers or retailers’ employees. New products in fast-paced categories such as electronics, perfumes and sportswear brought to market every year at premium prices are among the most likely to be stolen while fresh meat remains a high-theft category for supermarket and hypermarkets. Of the 50 most stolen products, the number of items protected from theft has increased from 60% in 2007 to 75% in 2011 with EAS (Electronic Article Surveillance) source tagging and special high-theft solutions implemented by more retailers each year. The report highlights that, at its best, a good loss prevention department might have no arrests at all if its prevention work is excellent. But, since the number of global retail thieves apprehended annually continues to be about six million, and only a fraction of thieves are caught, LP still has its work cut out. (Source

Credit Card Skimmers in Action - Set Up and Caught by Covert Sting - A multi-billion dollar problem now  Featured last night on ABC's "The Lookout" the Secret Service says that skimming has gotten so bad across the country that Steve Scarince, assistant to the special agent in charge at the United States Secret Service, is on the case. He described skimming as a "multi-billion dollar" problem. The Lookout team went undercover to find out if your credit information is at risk at the gas pump. A multi-billion dollar problem. Skimming, DeFelippi said, is "very easy, and it's a lot of money. I mean, you can make tons of money. Gas station skimming is one of the easiest and best ways of doing it because [the skimmer] is hidden, the person using it will never see it. It's simple to add. It's simple to modify it." (Source

Tide theft "spiking all over the country"
It's a nationwide epidemic. Thieves stealing laundry detergent to sell it on the black market and use as drug currency. The situation is so bad at one valley store, they are taking drastic measures. Three theft rings have been busted in the last few months in Chandler, Ariz., alone. Tide thefts are spiking across the country. Here in the valley it's happening more and more. Management at one local store says it happens there sometimes several times a day. Chandler police says the thefts are happening in Walmarts and Safeways as well. Thieves are also stealing other pricey items from grocery stores including cosmetics and diapers. Police are asking the public to keep a lookout for people loading up on those items. (Source

Fast-food strikes set for cities nationwide - Today  Organizers say thousands of fast-food workers are set to stage walkouts in dozens of cities around the country today, part of a push to get chains such as McDonald's, Taco Bell and Wendy's to pay workers higher wages. It's expected be the largest nationwide strike by fast-food workers, according to organizers. The biggest effort so far was over the summer when about 2,200 of the nation's millions of fast-food workers staged a one-day strike in seven cities. Thursday's planned walkouts follow a series of strikes that began last November in New York City, then spread to cities including Chicago, Detroit and Seattle. Workers say they want $15 an hour, which would be about $31,000 a year for full-time employees. That's more than double the federal minimum wage, which many fast food workers make, of $7.25 an hour, or $15,000 a year. (Source

NRF Issues Statement on the Planned Action at Restaurant & Retail Establishments  “Today’s effort by a number of union front groups is yet more theater orchestrated by organized labor, for organized labor. The law is clear: if employees want to unionize, they can. But they are not, so unions are paying high-priced public relations firms and work centers to conduct disruptive labor activities, which would be otherwise prohibited if organized by unions themselves. “Today’s publicity stunt is just further proof that the labor movement is not only facing depleted membership rolls, they have abdicated their role in an honest and rational discussion about the American workforce.” (Source

SEC wants chains to cough up more e-commerce data in their public reporting of quarterly numbers  Some chains, including Target and Wal-Mart Stores Inc., don’t break out e-commerce figures, at least not for every quarter, leading to questions about whether chains hide relatively modest e-commerce gains within other sales categories. And that’s what has drawn the attention of the SEC, which has sent letters to several of those chains asking for more e-commerce sales data. (The letters were first reported today by the Wall Street Journal.) (Source

CVS to pay Maryland $250,000 to settle expired products allegations and throwing patient info in dumpster  CVS Pharmacy will pay a $250,000 penalty as part of a settlement with Maryland over allegations it was improperly disposing of patient information and selling expired products. CVS stores were allegedly throwing away records with personal identifying information in open dumpsters. The pharmacies were also investigated for allegedly selling expired products, such as baby formula, dairy and over-the-counter drugs. As part of its settlement with the state, CVS must enforce and maintain new policies and procedures for disposing protected health information and put in place an employee training program that teaches employees how to handle and dispose of sensitive information. CVS must also hire an auditor to visit every CVS location in the state monthly to check for compliance with the new rules for the next three years. (Source

J.C. Penney major shareholder/fund manager takes $400M loss - 50% of his initial investment  J.C. Penney's biggest investor and former board member Bill Ackman is through with the retailer, selling his entire 18 percent stake to Citigroup and taking a more than $400 million bath on the deal. (Source

Half of organizations targets of cyberattack in last year, and your company is being attacked virtually everyday when your employees are on the web  More 'shocking' is that 10% of organizations polled did not know if they'd been targeted or not. About half of global organizations have suffered a cyberattack in the last year, said a report released on Tuesday by the Information Security Media Group and Bit9. Almost two-thirds of the organizations that acknowledged they'd been attacked (65 percent) said the events resulted in business disruptions -- employee or system downtime. And 19 percent lost data to a cyber assault. In my experience, everybody has experienced a steady stream of attacks," he said. "Even if you're not experiencing targeted attacks, if you have people browsing the Web you're getting hit with Java exploits, Blackhole exploits and what not coming through advertisements and such." (Source

Compliance and security vulnerabilities are top concerns for POS systems
Without adequate controls to manage store systems and the increase in number and variety of devices – retailers can expect security costs to continue to increase rapidly. two significant events have occurred: the increased sharing of information among more and more types of devices (with either LAN or wireless connections), and the need to be able to share information wirelessly within the store. Additionally, there’s the advancing sophistication of the criminal element looking to compromise retailer systems along with ever evolving PCI compliance requirements. (Source

Insurer Sues Schnucks Over Data Breach - Does your provider cover you?
The insurance company for Schnuck Markets has filed a lawsuit against the retailer seeking release from liability over a data breach the chain suffered earlier this year. Liberty Mutual Insurance Co. said in the suit that it is only responsible for physical damage, according to a report in the St. Louis Post-Dispatch. As previously reported, hackers accessed data Schnucks held on some 2.4 million credit cards used at its stores between December of last year and March of this year. (Source

Confidential Data Is Being Left on Workers' Mobile Devices
More than half of employees admit to storing, sharing and working on corporate documents on their personal devices—and this number is growing. You might want to re-read that statement. It's a doozy. If you're not in the BYOD game, you've still got problems. The survey found that 73 percent of respondents in the United States are downloading personal software and apps onto corporate-owned tablets. These might be productivity-killing apps, cloud-storage apps or worse. But you knew that, right? (Source

AFN and CargoNet Assist in the Recovery of Stolen Tractor Trailer
AFN, a logistics and supply chain company, and CargoNet, the cargo theft database and information sharing service, help recover a stolen trailer. The investigation is still in process, and all of the details of the recovery cannot be revealed. Jared Palmer, AFN's general counsel and director of security, said, “Over the years, our membership in CargoNet has proven its value time and time again. We were pleased by how fast the CargoNet team reacted to expedite the recovery process. Their relationships with local law enforcement were invaluable in this successful outcome.” Tony Canale, general manager, CargoNet, said, “We're proud to have supported AFN, Merx Global, and law enforcement in this recovery. The CargoNet platform, as this case shows, relies on both data and collaboration to help return cargo to its rightful owners. We specialize in bringing together resources from various disciplines through our 24/7 fusion center to support our members. And in this case, the value is clear.” (Source

Quarterly Same Store Sales Results

Williams-Sonoma Q2 up 8.4% with retail net revenue up 9.7%
Express Q2 up 6% with net sales up 7%
Signet Jewelers (Sterling Jewlers) Q2 up 3.6% with sales up 3.1%
Fred's Q2 up 2.2% with sales up 2%
Tilly's Q2 down 0.5% with net sales up 17.1%
Michael's Stores Q2 down 1.3% with net sales up 1.3%
Genesco Q2 down 2% with sales up 5.7%
Guess Q2 down 2% with sales up 0.6%






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PROACT Investigators Work With Retail Investigators and Law Enforcement, Leads to Arrests

LOUISVILLE, Ky. (AP) -- Two men have been charged with switching bar codes on items at retail stores in at least 20 states, buying items on the cheap and selling them for profit online. The suspects face federal charges of mail fraud and wire fraud. In two criminal complaints, the U.S. Secret Service said they turned a profit off merchandise from retail stores around the country over a four-year period, potentially defrauding a retailer of more than $1.3 million.

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Two Robbery suspects dead following standoff in Oshkosh
Two suspects are dead following a standoff on a busy highway in Winnebago County. Sheriff's officials say the man and woman apparently died of gunshot wounds inside their car that were not fired by authorities. The man and woman were suspects in robbery at a liquor store and bar in Vinland and deputies tried to stop their vehicle on Highway 41 about 4 p.m. Wednesday. That's when the standoff on 41 between Highways 45 and 76 began. Several law enforcement agencies responded, including a tactical unit. Traffic backed up for miles during the standoff. About 6 p.m. officers say they heard two gunshots coming from the vehicle. Deputies approached and found the two suspects dead. (Source

Three charged with over 30 smash-and-grab burglaries of Lehigh Valley area businesses  Three men have been charged with committing more than 30 smash-and-grab burglaries at restaurants and gas stations in Lehigh and surrounding counties, authorities announced Wednesday. From May 29 to July 19, the men used rocks to smash the glass front doors of businesses in Lehigh, Northampton, Berks and Montgomery counties and steal cash registers, cigarettes and change jars, state police said. On some nights, the men would burglarize several businesses, police said, including July 18 when they broke into seven locations in three counties. (Source

FBI bust Sweetwater, FL., detective for counterfeit credit card scheme
Authorities say Garcia participated in a counterfeit credit card scheme in late 2010 through 2011. Garcia's criminal activities reportedly included using his own credit card to make fraudulent credit cards, hiding evidence when a co-conspirator was arrested and ultimately possessing and using counterfeit cards that Garcia claimed had been seized during the course of his duties. Garcia's arrest comes just weeks after Sweetwater Mayor Manuel Marono was arrested and charged in an unrelated kickback scheme involving federal grants. (Source

Mobile texting scam in east Texas tries to get credit card info
Two East Texas Professional Credit Union members have notified us that they recently received a text message indicating their card number had been de-activated and to call 903-686-0462 to have it re-activated. The text does not name a specific financial institution, and is a fraudulent attempt to gather card information. (Source

Fraudster with 1,000 blank American Express and Visa credit cards and equipment gets 5 years in federal prison  According to documents, on Aug. 20, 2011, deputies from the Osceola County Sheriff’s Office executed a search warrant on a room that Middleton occupied at a timeshare resort in Kissimmee. Inside the room deputies recovered equipment used to manufacture counterfeit credit cards and false identification documents, including a credit card embosser, a foil press “tipping” machine, card making devices, MasterCard hologram stickers, blank plastic cards and holograms typically used in genuine state issued identification cards and driver licenses, more than 1,000 blank American Express and Visa credit cards, and a laptop computer. A forensic review of the laptop revealed evidence indicating its use in the charged crimes. the suspect got 5 years in federal prison this week. (Source

Two credit-card fraudsters hitting stores in Lansing and Grand Rapids, MI.  Authorities from the Michigan State Police Hart Post are investigating the incidents that occurred at locations from Grand Rapids to the Lansing area. (Source

Two women shoplifting at an Ulta store in Brandon in Hillsborough County  Posted on You Tube by the Hillsborough Sheriff's office. (Source

A Boise man was arrested on Monday for felony grand theft and computer crime charges in what police call an elaborate PayPal scheme 
Investigators said 41-year-old David E. Grindle defrauded numerous people online by posting electronic items for sale on eBay. They said Grindle would receive money for the items using PayPal, but would never actually ship them to the buyers. Detectives said Grindle used more than 400 PayPal accounts under a variety of different names since October 2012. He is also accused of opening more than 400 bank accounts, where he deposited customer payments. PayPal guarantees e-commerce money transfers and reimbursed all of Grindle's suspected victims to an estimated loss of at least $115,000. (Source

Police officer nearly run over by shoplifting suspect  A Round Rock police officer is recovering after a robbery goes terribly wrong. Police say on Aug. 17, officers were called to the Old Navy store . The shoplifter fled from the store and was in a foot chase with Police. When the suspect reached his car, the police attempted to enter the passenger side door with his weapon drawn. The officer was dragged until he let go of the SUV. The suspect, Major Lee Burkes, Jr., 46 was arrested after a high speed chase with police. The officer is recovering. (Source

Woman poses as McDonald's worker, steals cash from O'Fallon restaurant
Authorities are looking for a woman who posed as a McDonald’s worker and stole money from an O’Fallon, Missouri restaurant earlier this month. Police said the woman was wearing a uniform when she walked into the McDonald’s on Aug. 20. According to police, the suspect then stole an undisclosed amount of money from the register and left the restaurant. (Source

Houston mom busted for shoplifting at grocery store while kids left in running car  Jennifer Michelle Claus, 29, was charged with felony theft and endangering a child, she was busted for shoplifting at Randall’s. After being confined in the office for a while, the mother confessed that she had two small kids outside, ages 5 and 7, and the car was running. She has prior convictions for one misdemeanor theft and two felonies for forgery and possession of a controlled substance. (Source

Suspects, young as 12, sought in burglary of Rite Aid in Logan  Philadelphia police are searching for three suspects, some as young as 12-years-old, who were caught on tape stealing cookies and soda from a pharmacy. The incident happened shortly before midnight at the Rite Aid store in the 1300 block of Windrim Avenue in the city’s Logan section. The suspects were caught on surveillance video gaining access to the Rite Aid by forcing open a rear bay door. Once inside, the suspects stole several six packs of soda and cookies valued at $30. The suspects then ran out of the store. (Source

Police seek tips in Brighton store burglary.
Three suspects are being sought in the Sprint Store burglary in Brighton last Saturday morning. Officers arrived to find the three intruders gained entry by prying the front door open by using a yellow crowbar. Surveillance video shows the men pried open a secured locker in the backroom and stole about 20 cell phones. (Source

Atlanta Footlocker store the target of a smash and grab  Police officers were on the scene at 6 a.m. Thursday. In smash-and-grab style, it appeared a car had plowed through the store's main door; allowing thieves quick access. No one was injured, total of the loss and damages are still being determined. (Source

Man indicted in theft of $147,000 in diamonds in Las Vegas
A 51-year-old man was indicted Wednesday in connection with the theft of $147,000 in diamonds and other items from a Las Vegas jewelry store. Rodney Anistead, who was extradited from Maryland, is being held at the Clark County Detention Center on charges of conspiracy, burglary and grand larceny. According to a Las Vegas police report, surveillance video showed Anistead and another man entering the Zales outlet store at 7400 Las Vegas Blvd. South around 6:45 p.m. on March 7, 2012. The two men distracted the sales clerks by pretending to be customers, while another man went to the back of the store and entered an area that contained all the master keys for Zales display cases in the region. (Source

Repeat armed robber takes federal plea deal
A man convicted of numerous armed robberies in the Dayton area dating back to the 90s has pleaded guilty in U.S. District Court to violating the Armed Career Criminal Act. Under a proposed plea agreement, Mickey Allen Fugate Jr., 40, could serve up to 30 years in federal prison for one count of interference with commerce by threats or violence and one count possession of a firearm following three or more violent felony convictions. Fugate, of Dayton, was convicted of bank robbery in 1999, attempted escape in 2000, and multiple burglaries. Those prior offenses qualified him to be charged as an armed career criminal when he was arrested for robbing the Kwik-n-Kold convenience store in Dayton in 2009. (Source
Honesty caught on tape; College football players doing the right thing  Four New Jersey football players walked into a small area store they thought was open. After spending several minutes trying to locate the store clerk, two of the players who needed sunglasses and batteries were captured on store security cameras leaving money at the register. The store manager was so impressed that she called a local TV station to share the surveillance video, which helped her identify the four young men. On Tuesday, she rewarded each of them with $50 shopping sprees. (Source



Five Women Connected to Global Theft Ring
in San Antonio - hits for $500,000

Five women accused of stealing more than half a million dollars worth of merchandise have been arrested in connection to an international theft ring that sold their loot on eBay. Authorities said the crime ring was working across the country and into Columbia, Canada, Mexico and Australia. According to an arrest affidavit, Emily Garcia and Cassandra Arena stole $700 worth of panties from one San Antonio Victoria's Secret store alone. Other stolen items include high-end products from Coach, Vera Bradley, Dooney & Bourke, Williams of Sonoma and Abercrombie & Fitch. The three other suspects arrested in San Antonio include Eva and Christian Salazar and Piedad Perez. All five have been charged with organized retail theft. When authorities raided their home earlier this week, they allegedly found a garage full of stolen items, including 230 pairs of Victoria's Secret lingerie and 60 bottles of Abercrombie & Fitch perfume. "Based on what we've seen already, they're probably smuggling these items out of the United States for retail sale in other parts of the world," said Vincent Iglio, of the Department of Homeland Security. The investigation is still ongoing and further arrests and seizures are expected. Another Homeland Security rep said they believe the five suspects arrested this week are "connected to a much larger international stolen property ring or organization."  (Source (Source (Source (Source (Source


Canadian ORC Gang

ORC Family busted in connection with $750,000 gift-card scam in Toronto, Canada  Three members of an Aurora family have been charged in connection with a $750,000 gift card fraud scam targeting major retailers across the Greater Toronto Area. York Regional Police say their investigation began in June 2013 after they received complaints from loss prevention officers that the family was using fraudulent cards to make large purchases. Investigators say the family allegedly used fake credit cards to buy gift cards at major retailers and then resold the items online. A search warrant was executed on July 18 at the family’s home where police seized merchandise, jewelry, cash and equipment used to manufacture fake IDs. Zeba Chaudhry, 49, Hasan Chaudhry, 21, and Waleed Chaudhry, 24, have been charged with fraud over $5,000, fraud under $5,000, possession of property obtained by crime, use of credit card data and possession of credit card data. The value of the fraud may be higher as the investigation is ongoing. (Source

One person female ORC thief hitting Boston stores for over $100,000 - Police ask for help ID'ing her  Authorities on the North Shore hope the public can help them track down a woman possibly linked to more than $100,000 in thefts at area malls. Peabody Police issued the alert, but would not reveal which stores they targeted. However, WBZ was able to confirm through several employees at the Northshore Mall in Peabody the woman has been seen there. We took the story to the Retailers Association of Massachusetts which has 3,500 members statewide. (Source

Jamaican ORC gang hits West Towne Mall in Madison, Wis.
Three Jamaicans currently living in Wisconsin Dells were arrested Tuesday for allegedly stealing $560 worth of clothes from a West Towne Mall store. The trio was charged with party to the crime of retail theft, with one charged with resisting arrest, after he allegedly tried to run from police, but was tackled by a security guard. According to Madison police, the suspects were carrying empty bags from other retailers, including Aeropostale, H&M, Victoria's Secret and the Gap. "This is a common method suspects use to steal clothes, taking empty bags with logos and filling them in another store," an investigating officer said. (Source

UPDATE - ORC gang member of the Laurel County gang arrested yesterday in KY. after tip  A woman who police say is part of a gang of people who have been shoplifting from Dollar General and Walmart stores in the Laurel County area has been arrested. Cynthia V. Mullins, 45, of London is charged on two felony warrants for Theft By Unlawful Taking. Police say that acting on numerous tips and information received on the Sheriff's Office Facebook page, phone calls, and personal contacts, and media news accounts, developed the lead needed to locate Mullins, who was being sought regarding a gang of individuals that was shoplifting large quantities of diapers, baby formula, and other items from area Dollar General stores and Walmart stores in Laurel County. (Source

Lexington police arrest two trying to steal thousands in electronics  
A Northpark Walmart employee called police around midnight, after he saw two men breaking into a case of computers. Police say the suspects tried to conceal several stolen computers by covering them in the shopping cart with stolen clothes. Police arrested Tommy Doyle Junior and Gerald Johnson outside the store. They say the two men got away with a similar theft two weeks ago. (Source

“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this national epidemic.”
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Vendor Spotlight

Integrated. Intelligent. Insightful.

Retailers Take a New Approach to Addressing Out-of-Stocks

Part 3 in three-part series.

In Part 1 of this discussion on how retailers can reduce out-of-stocks and improve merchandise availability, we discussed the new market realities facing retailers, including tighter margins, shifting shopper behavior and the need for hyper-accurate inventory availability status. In part 2, we covered how innovative retailers are taking an integrated, intelligent and insightful approach to addressing issues related to inventory management and shrink management in a cohesive manner, often using RFID technology to achieve their most important goals.

Checkpoint’s Intelligent Merchandise Availability Program (iMAP)

In order to deploy and fully leverage merchandise availability solutions that are integrated, intelligent and insightful, retailers need to identify and work with a technology partner with both extensive experience in solving retailers’ most important problems and the ability to deploy and support integrated technologies. Specifically, retailers are seeking technology partners that can:

Offer a range of solutions that work together to improve merchandise availability, from RFID-based merchandise visibility software to attractive and secure display merchandising, to shrink management hardware, software and support services.
Plan, install and service retail systems, locally, nationally and globally.
Continuously innovate in order to deliver cutting-edge solutions that help sell more and lose less, based on effective retail technologies such as RFID, Electronic Article Surveillance (EAS), integrated apparel tags, IP networking, advanced -detection systems, proven high-theft solutions, attractive and flexible display merchandising systems and data analytics software.
Bring decades of proven experience in identifying and solving retailers’ most vexing problems that contribute to out-of-stock situations and negatively impact the shopper's experience.

Checkpoint Systems’ iMAP – Intelligent Merchandise Availability Program – does just that. The iMAP approach combines hardware, software, services and data analytics to measure and predict performance, resulting in an efficient, synergistic set of processes and solutions that ultimately helps retailers sell more, lose less and enhance the shopping experience. Every aspect of iMAP is designed to help retailers achieve their critical goal of improving merchandise availability. By following the iMAP process, retailers will be able to identify areas of strength and weaknesses at their stores, implement solutions to enhance or correct each of them, and measure the impact each of those is having on the store's bottom line.

Download the entire whitepaper here.

GCC, Inc. (for Checkpoint)
George Cohen, 617-325-0011


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Regional LP Manager
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Regional LP Manager
Fed Ex Office
Sterling Jewelers
Orlando, FL
White Plains, NY
Akron, OH
Fed Ex Office
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Global Investigations & Compliance Mgr Ace Hardware Corp. Oak Brook, IL Ace Hardware Corp.
Director of Asset Protection Walgreens Deerfield, IL Walgreens
Mgr, Asset Protection RSC Winn Dixie Baldwin, FL Winn Dixie
Asset Protection Manager The HoneyBaked Ham Co. Alpharetta, GA The HoneyBaked Ham Co.
LP Regional Director Sears West Region Sears
Corporate LP Manager Eddie Bauer Bellevue, MA Eddie Bauer
Market LP Director Duane Reade New York, NY Duane Reade
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Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




AP Manager in Training Walmart Miramar, FL Wal-Mart
AP Manager in Training Walmart Carroll, IA Wal-Mart
AP Manager in Training Walmart Kailua Kona, HI Wal-Mart
AP Manager in Training Walmart Sacramento, CA Wal-Mart
Regional AP Manager Walmart Santa Ana, CA Wal-Mart
District LP Manager Kmart Dayton, OH Sears Holdings Corp
Dept Mgr Store LP & Safety Lowe's Wasilla, AK Lowe's
Dept Mgr Store LP & Safety Lowe's Springfield, MO Lowe's
Dept Mgr Store LP & Safety Lowe's Hillsborough, NJ Lowe's
Dept Mgr Store LP & Safety Lowe's Anchorage, AK Lowe's
AP Manager Home Depot Brooklyn, NY Home Depot
AP Manager Home Depot Columbus, GA Home Depot
Regional LP Manager Gap Outlet West Region Gap Inc
LP Manager Macy's Athens, GA Macy's
Regional LP Manager Forever 21 Towson, MD Forever 21

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On the Move: Home of the Industry's Original - Sponsored by Cival Demand Associates

Brian Finnicum was named Corporate Loss Prevention Manager for Sterling Jewelers.
Tonya Jenkins was named Regional Asset Protection Manager for Harris Teeter.

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The 5 Must-Have Qualities of the Modern Employee  It's not just the managers who need to adapt and grow with the changing workplace, those not in management need to evolve with the company as well. To keep up with the changes, there are five qualities you need to have: embrace change, a voice, the capability to direct yourself, share and help others, and the ability focus on what is important. (Do you have what it takes?)

Building Your Career Castle
When building Magic Kingdom, Walt Disney has one piece of advice for his executives: Build the castle first. To get everyone involved in seeing his vision, he knew they needed to see the beauty firsthand to remind them what the end goal was. Building your career moves in the same way: You have to see where you're going in order to make progression towards your goal. (Start by diagnosing your dream)


3 Rules for Following Up With a Recruiter  The hardest part of job searching has to be waiting to get the phone call requesting your presence at an interview; if you've been waiting for a while waiting for the recruiter's call, what is the correct next move to make? You can follow up, professionally, but use these suggestions when doing so. (Show enthusiasm for the job, but don't sound desperate)

7 Essentials for a Happy and Fulfilling Career  Success isn't measured on titles, money or responsibilities alone; if you are successful by other people's definitions but still feel empty, then it's not success. Same if you feel fulfilled but aren't earning the money you need to support your lifestyle, it's not success. To find happiness and fulfillment in your career you must have these seven qualities. (#1 Healthy boundaries)

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You're Hell when you're well!

Years ago an executive said that phrase to me and it made me think and left a mark. Because it's all about knowing your own rhythms and being self aware to the point that you react and take full advantage of when you're in the game and operating on all cylinders. Lord knows we all have good and bad days, the reasons of which are too numerous to even begin to mention. But the fact is when we're feeling guilty about the days when we may not be really in the game, the issue is when you are - know it - realize it - take full advantage of it and push yourself to go beyond and face the really hard things, drive through them, and burn the track up. You're lucky if you get two great days a week, one good one and two so-so days and maybe a real bad one or two slip in there. But remember: on the good ones, don't let anything stand in your way. Move the dime and challenge the people around you, because it's contagious and you may just light up some other team members, clients or even customers. The difference between good and great is up to you each and every day. Just remember - be hell when you're well!

Just a Thought,
Gus Downing

Gus Downing

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Downing & Downing, Loss Prevention & Safety Recruiters since 1983