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 8/30/17 Subscribe Free LP, AP & IT Security's #1 News Source d-ddaily.net

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2017 Safety Leadership Conference
Sept. 11-13

NE Loss Prevention Expo
Sept. 14

The D&D Daily attending
Gus Downing & LPNN

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ASIS International
63rd Annual Seminar

Sept. 25-28

California ORC Association Annual Training Conference
Sept. 28-29

2017 National Cargo Theft Summit, Atlanta
Oct. 4-5

Cyber Defense Summit
Oct. 10-12

National Association of Bunco Investigators Annual Training Conference
Oct. 11-12

Colorado Organized Retail Crime Alliance Conference
Oct. 17

Jeweler's Security Alliance 40th Annual Security Seminar & Expo
Mar. 13-15, 2018

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2017 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

A Wireless LP team in the Louisiana Swamp for a team meeting

"An Authorized Verizon Retailer"

From left to right: Neil Rains RLPM Central, Heather Rylander Security Administrator, Steven Mesrey Director of Loss Prevention and Security, Marlene Navarratte LP Specialist, Damien Taylor RLPM Northeast, Brandon Barnes LP operations, Karen Palko Senior RLPM South, April Briggs LP Administrator, not shown Dave Patel RLPM West

Submit Your Group LP Selfie Today!

H-E-B Security Team Helps 17 People Who Took Shelter in Houston store
Seventeen people, including children and infants, sought refuge at one of the supermarket chain's Houston stores at Braeswood Boulevard and Chimney Rock Road at around 10 a.m. Sunday, company spokeswoman Dya Campos said.

"They got in because the flood was so strong, it broke through some windows and our front doors," said Tina James, H-E-B's "chief people officer."

H-E-B's security team in San Antonio saw the group on the store's security cameras inside and immediately tried calling the store's main phone lines, James said.

The team also tried to directly reach the evacuees' cell phones using "geofencing" technology that targets people in a specific location, but without any luck, James said.

The San Antonio security team managed to access the building's intercom system to direct the group to the safest areas in the store, keeping them out of high water areas and instructing them how to get onto the store's roof should the water rise, Campos said.

By noon, emergency responders had rescued all 17 people from the store, Campos said. expressnews.com

Houston, TX: HPD Officer Who Drowned 'Laid Down His Life' For Harvey Victims
Houston Police Chief Art Acevedo broke down several times during an emotional afternoon news conference Tuesday when he confirmed the death of a Houston police officer who perished Sunday after driving into Hurricane Harvey's swirling floodwaters to help his stricken city. Police Sgt. Steve Perez knew the dangers but persisted when his wife, Cheryl, who stood at Acevedo's side during the 10-minute news conference, begged him to stay behind. It wasn't his way, a grieving Acevedo said; rather, the 34-year police veteran simply told his wife, "I have work to do." patch.com

Looters, Beware
Houston-area law enforcement cracking down on crime during disaster
Curfew in effect until further notice

Mayor Sylvester Turner issued a curfew Tuesday after law enforcement authorities said a crackdown on looters, burglars and robbers netted 15 arrests across the storm-ravaged Houston area.

Turner said the curfew, which is in effect from midnight to 5 a.m., was necessary for public safety. It will remain in effect until further notice.

Those convicted could face 20 years in prison, since sentences for looters and other thieves can be doubled because of Texas law governing law enforcement during disasters, Harris County District Attorney Kim Ogg announced Tuesday.

"People displaced or harmed in this storm are not going to be easy prey," Ogg said. "Anyone who tries to take advantage of this storm to break in to homes or businesses should know that they are going to feel the full weight of the law."

If looters are charged with breaking in to homes, they could face life in prison. houstonchronicle.com

Opinion: When 'looting' is OK
ABC News' Tom Llamas reported Tuesday seeing a group of Houstans allegedly "looting" an abandoned supermarket. Llamas noted later on social media that he reported the group to the authorities, including the Coast Guard, who responded in large numbers.

Many social media users reacted furiously to Llamas' tweets. After all, they said, there are bigger concerns in Houston than a small group of so-called looters. Not everyone on social media agreed, however, as a few argued it was Llamas' civic duty to report the "looters."

This is a generous, but wrongheaded, spin. On the basis of what we know, Llamas' many critics are in the right.

First, it seems wrong to refer to those Houstans as "looters." The word "looter" indicates clearly immoral, indefensible behavior. A looter is a thief. A looter acts on opportunity, not necessity. We don't know that those Houstans are thieves, and we can't call them looters based on what Llamas tweeted Tuesday. If they were in that supermarket only to appropriate essentials, they did nothing wrong.

In times of crisis, it is morally licit to commandeer another's property in order to avoid a worse outcome (i.e., death). Christian theologians and the modern U.S. legal system have agreed on this point for years.

"In cases of need all things are common property, so that there would seem to be no sin in taking another's property, for need has made it common," St. Thomas Aquinas wrote in the Summa Theologiae.

He added, "if the need be so manifest and urgent, that it is evident that the present need must be remedied by whatever means be at hand (for instance when a person is in some imminent danger, and there is no other possible remedy), then it is lawful for a man to succor his own need by means of another's property, by taking it either openly or secretly: nor is this properly speaking theft or robbery."

The modern legal system, born of English Common Law, largely recognizes this line of reasoning, and adds that there ought to be some form of compensation. The law also asks that the taker prove that the appropriation was necessary.

As far as we can tell based on Llamas' own account, the so-called Houston looters weren't seen lifting flat-screen televisions, designer handbags or other luxury, non-essential items. They weren't seen cleaning out a Versace store or even a Best Buy. They were hitting up a supermarket, which is where one goes for essentials like water, food (much of which will likely go bad anyway) and toiletries. In other words, they appeared to be acting out of necessity as opposed to opportunity. washingtonexaminer.com

Is there a 'right way' for retailers to help in times of disaster?
In the wake of the unprecedented destruction caused by Hurricane Harvey, retailers and brands, both local and nationwide, have jumped in to aid in the recovery.

In trying to take action in the face of disasters and tragic events, retailers and brands can find themselves walking a difficult line. On one hand, it's important for businesses to take authentically charitable steps in such instances. High-profile charitable acts can also encourage other brands to step in and donate or act. However, the fact that businesses are motivated by profit can make such efforts appear like cynical branding exercises if not handled properly.

Companies are taking different steps to help victims of the latest tragedy. retailwire.com

Harvey to be costliest natural disaster in U.S. history
Estimated cost of $160 Billion

Hurricane Harvey could be the costliest natural disaster in U.S. history with a potential price tag of $160 billion, according to a preliminary estimate from private weather firm AccuWeather.

This is equal to the combined cost of Hurricanes Katrina and Sandy, and represents a 0.8% economic hit to the gross national product, AccuWeather said.

"Parts of Houston, the United States' fourth largest city, will be uninhabitable for weeks and possibly months due to water damage, mold, disease-ridden water and all that will follow this 1,000-year flood," said AccuWeather president Joel Myers. usatoday.com

Tropical Storm Harvey Threat Spreads to Louisiana
Gulf Coast braces for more rain as Harvey makes second landfall

The biggest rainstorm in the history of the U.S. mainland made a second landfall Wednesday on the Gulf Coast, slowly moving away from Houston and dousing southeast Texas and southwest Louisiana.

It is expected to weaken as it moves north toward Mississippi and Tennessee - the National Hurricane Center warned of continued "catastrophic and life-threatening" flooding.

Already, tens of thousands of people in Houston and across southeast Louisiana have had to evacuate their homes, and the death toll has risen to more than 20, including a Houston police officer who drowned in his car while driving to work. latimes.com

Not Days - Not Weeks - But 'Months of Recovery'
Distribution network struggles to stock Houston store shelves

Many Houston grocers and big-box stores again flickered to life on Tuesday, offering battered residents another chance to replenish provisions as Tropical Storm Harvey continued to leave its mark on the region. But major retailers are struggling to restock locations marooned by floodwaters, and they face a weeks-long battle to relink broken supply chains and assess store damage when the crippling rains at last relent.

"We have to measure recovery not in days, not in weeks, but maybe in months," McClelland said.

Flooded roads, evacuations and power outages have made it nearly impossible for truck drivers to deliver inventory to certain stores. In Houston, high water forced about 330 road closures, according to the Texas Department of Transportation. chron.com


Texans File Over 600 Price Gouging Complaints Amid Harvey
Hundreds of Texans have filed price gouging complaints related to Hurricane Harvey, leading to at least nine civil investigative demands by the Texas Attorney General's office as of Tuesday afternoon with more to come, according to the office.

The AG's office has gotten 600 complaints related to the record-breaking hurricane as of Tuesday morning, a figure that's still rising, spokeswoman Kayleigh Lovvorn said. A majority of the complaints allege price gouging for bottled water, gas, groceries and lodging, but the office hasn't yet been able to break down the complaints by industry, she said. law360.com

Best Buy apologies for 'big mistake' when $40 packs of water in Houston go viral

Kohl's giving $1M in financial assistance to its employees impacted by hurricane

Walmart sets up emergency pharmacy at mega-shelter for hurricane victims

Gasoline Hits 2-Year High as Harvey Shuts Biggest U.S. Refinery

Houston area to get 80 rescue boats from Bass Pro Shops

Shop.Sensormatic.com is the new easy online destination for trusted Sensormatic® AM and RF anti-theft tags and labels
Johnson Controls today announced the launch of its new e-commerce site - shop.sensormatic.com - providing small and mid-size U.S. retailers with a fast, convenient and secure way to purchase trusted genuine Sensormatic brand anti-theft hard tags and labels. Retailers now have easy access to Acousto-Magnetic (AM) tags and labels, along with a selection of Radio Frequency (RF) tags and labels designed to help protect their most vulnerable merchandise, including apparel, accessories, footwear, sporting goods, wine & spirits, power tools, and more. Read more in our Vendor Spotlight column below.

View Wicklander-Zulawski's Exclusive Simulated Interviewing Technology
Used to Perfect Investigators' Skills

Wicklander-Zulawski & Associates, Inc. (WZ), in partnership with SIMmersion, launches THE LINK, an interviewing technology exclusive to the WZ Non-Confrontational Method. Investigators now have a risk-free way to fill the missing link between the knowledge of interviewing and the actual skill of conducting the interview.

Every interviewer wishes they had the ability to practice before conducting the first interviews of his or her career. THE LINK offers this opportunity by simulating a non-confrontational interview with three degrees of difficulty. Each interview changes based on statements made by the interviewer, making every new attempt unique.

Conducting an investigative interview is one the highest risk conversations that can result in liability for the interviewer or their organization, as well as result in unjust dispositions with faulty confessions. Practicing and executing skills learned in a training seminar in a risk-free, interactive simulation allows for interviewers to gain confidence in their trade while adhering to proper methods. Additionally, this affords supervisors the ability to monitor, measure and coach investigators towards success and consistency in their organization. prweb.com

Learn more about THE LINK Powered by WZ here.

View how THE LINK Powered by WZ works here.

Register now for two webinars demonstrating THE LINK Powered by WZ:

Join us for webinars on Aug 31, 2017 at 11:00 AM CDT and on Sep 08, 2017 at 1:00 PM CDT.

Home Depot To Pay $5.7M For Selling Recalled Products
The U.S. Consumer Product Safety Commission announced Tuesday that it would likely accept a $5.7 million deal with Home Depot USA Inc., settling charges the hardware store knowingly sold recalled consumer products.

The deal would end charges that between August 2012 and November 2016, Home Depot sold 2,816 units of recalled consumer products in violation of the Consumer Product Safety Act. The 33 recalled products include various light fixtures, space heaters, smoke alarms, rugs and appliances which pose a range of hazards from fire to electrocution to laceration. The charges alleged Home Depot ignored notifications from manufacturers and the commission. law360.com

Starbucks sued for breaking lease with nation's largest mall chain
Last month, Starbucks announced it would close all 379 of its Teavana stores next year. But in a lawsuit filed last week in Indianapolis, Simon Property Group says the closures are actually scheduled to take place before the end of 2017, per the Indianapolis Business Journal. foxnews.com

Pittsburgh to be first airport to allow non-fliers past security since 9/11

Quarterly Results
Chico's Q2 comp's down 8.4%, net sales down 9%

All the News - One Place - One Source - One Time
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Shop.Sensormatic.com is the new easy online destination for trusted Sensormatic® AM and RF anti-theft tags and labels

Quick, convenient and secure access for small and mid-size U.S. retailers

Johnson Controls today announced the launch of its new e-commerce site - shop.sensormatic.com - providing small and mid-size U.S. retailers with a fast, convenient and secure way to purchase trusted genuine Sensormatic brand anti-theft hard tags and labels. Retailers now have easy access to Acousto-Magnetic (AM) tags and labels, along with a selection of Radio Frequency (RF) tags and labels designed to help protect their most vulnerable merchandise, including apparel, accessories, footwear, sporting goods, wine & spirits, power tools, and more. Sensormatic AM tags and labels are designed to work with Sensormatic Electronic Article Surveillance (EAS) systems, while Sensormatic RF tags and labels work with RF systems from other providers. This means retailers in all sectors are likely to find tags that work with their systems, even if those systems are not Sensormatic.

The selection on shop.sensormatic.com was created for retailers that order smaller quantities of tags or labels, and wish to pay by credit card, making it quick and easy to get what they want, when they want it. Larger retailers that order large quantities of tags on contract will continue to order directly from their Johnson Controls sales representative or channel partner.

Last year, Johnson Controls began selling Sensormatic tags and labels on Amazon and found that many small retail organizations as well as franchisees were ordering frequently since the tags and labels were new, authentic Sensormatic brand, and available direct from the manufacturer. The website features detailed information on each type of tags and labels, including types of detachers and deactivators.

Genuine Sensormatic is the premier brand of quality, innovative loss prevention solutions that retailers have relied on for over 50 years. Sensormatic breakthrough products feature high-performance technology with industry-leading design, manufacturing excellence and quality standards to help retailers optimize merchandise protection, reduce shrink, and boost sales. Johnson Controls pioneered the EAS anti-shoplifting industry through its Sensormatic brand, which remains on the cutting-edge of innovation with over 2,400 retail patents worldwide.


Man Plus Machine
Better Together In The Fight Against Fraud

KC Fox, Radial VP of payments, tax and fraud, told PYMNTS' Karen Webster that it's tempting to think of humans as obsolescent when it comes to catching fraud because they simply aren't as fast as machines, but he believes machines can't do the job alone yet, either.

Machines can't understand nuances and behaviors the way a person can understand a fellow person, said Fox. Therefore, when machines are the only line of defense, some good customers get thrown out with the bath water - and Fox said two thirds of them never come back.

According to his numbers, merchants falsely declined $8.6 billion in sales in 2016 - which is $2 billion more than the fraud they prevented. By declining 15 percent of transactions, those merchants didn't just lose money. They insulted their customers.

A merchant focused on stopping fraud at all costs may indeed stop fraud from striking their business almost entirely, but just how expensive is "at all costs?" And have they actually rendered fraud attempts "harmless?" Fox would argue no - significant damage is still being done, even if fraud attacks are being thwarted. pymnts.com

IRS Issues Urgent Warning About Ransomware Email Scam
The Internal Revenue Service (IRS) has issued an urgent warning about a new scheme targeting taxpayers. The scheme, which IRS Commissioner John Koskinen called "a new twist on an old scheme" involves a bogus email which impersonates the IRS and the Federal Bureau of Investigation (FBI) as part of a ransomware scam to take computer data hostage.

The scam email uses the emblems of both the IRS and the FBI. The email may look like this.

The email urges recipients to click on a link to download a questionnaire allegedly from the FBI. The email implies that the questionnaire is required as part of changes in the law focused on tax compliance. The regs referenced in the email are bogus, and the link doesn't click through to a questionnaire. Instead, the link downloads ransomware. forbes.com

Training Courses for Aspiring Cybercriminals Put Security Education To Shame
Reasonably priced, module-based training courses and helpful forums will train a beginner in all the tools and techniques of the successful cybercriminal, Rick Holland of Digital Shadows explains at the Dark Reading News Desk. Watch the video here: darkreading.com

Domino's may soon deliver pizzas via self-driving cars - no tips required

Burger King creates its own Russian cryptocurrency - WhopperCoin

Being Smart About Smart Phone Apps

Just got an invitation via text message to download a hot new app for your phone? It's free and it does some really cool stuff. But is it real?

It may not be. Scammers have been sending text messages lately convincing people to install apps that turn out to be malicious. They even use names of reputable companies to try to fool you in believing that it's a genuine offer.

Never install anything from a text message unless you initiated the search. Always download your smart phone apps from the official app stores like iTunes and the Google Play store, and skip unknown sites no matter how great they sound.



Mark Saunders was appointed the 10th Chief of the Toronto Police Service on May 20, 2015.

During his 32-plus year policing career, Chief Saunders has had extensive investigative experience in Professional Standards, Urban Street Gang Unit, Intelligence Services, Drug Squad, Community Safety Command, and the Emergency Task Force and served as the Unit Commander of the largest Homicide Squad in Canada.

Chief Saunders will speak on law enforcement and its partnership with retail at this year's Loss Prevention Conference.

Don't miss out on this day of new connections and industry insights! Register today!

RCMP terrorism expert to keynote CANASA Toronto conference
The Canadian Security Association (CANASA) has announced that Brittany McBain, Supervisor of the Greater Toronto Area Criminal Analysis Section and a member of the National Critical Infrastructure Team with the RCMP, will be the keynote speaker at the opening of Security Canada Central in Toronto on Oct. 18.

McBain will focus on the history of terrorist activity in Canada and the ongoing initiatives to protect Canada's critical infrastructure. CANASA says that space is limited so register now for this important event. RSVP for registration information: sptnews.ca

Crime takes heavy toll on small businesses in the heart of Surrey
The latest annual safety audit conducted by the Downtown Surrey Business Improvement Association, previously known as the Whalley BIA, found that drug-related issues, such as discarded needles, drug dealing, and drug use as well as retail theft were the top problems facing local businesses. The survey, which interviewed 240 businesses, found that close to 34 per cent of ground-level businesses were victims of retail theft. The average value of goods lost for business owners was close to $100,000, said CEO Elizabeth Model. vancouversun.com

Canadian retailers round off record half-year of sales gains up 4.6%
The month of June marked the fourth-straight month of sale increases for the sector.

Canadian retailers posted a fourth-straight monthly sales gain in June, closing off a half-year performance that was one of the best for the sector on record.

Retail sales increased 0.1 per cent during the month to $49 billion, Statistics Canada reported. Retailers generated $291 billion in sales in the first six months of 2017, a record. Sales were up 4.6 per cent from the last half of 2016, which is the biggest half-year gain in the data going back to at least the early 1990s. thestar.com

National Seasonally Adjusted total monthly retail sales (less Autos & Gas) for June 2017 increased 6.6 percent over the comparable month last year, and increased 1.1% versus the prior month. retailcouncil.org

Canadian e-commerce up 43% in June - Hits C$1.2B (US$955.5M)

'They're tired and scared':
Sears Canada consultant report paints picture of dysfunction and disarray

RCMP: Canada 150 bank note "very secure"

Canadian Retailer Webinar
The LPRC team and the LPRC Board of Advisors is hosting a Canada-only LP Research Webinar on Tuesday, September 12 at 3:00PM EDT to give insight on the Loss Prevention Research Council and our upcoming IMPACT 2017 conference! Please contact operations@lpresearch.org if you are interested in joining.

Dartmouth, N.S.: Eight month RCMP investigation leads to 10 arrests and 69 charges
As a result of an eight-month investigation led by the RCMP Halifax District Street Crime Enforcement Unit with involvement from Antigonish and Windsor SCEU, nine search warrants were executed Aug. 24 at four homes and five marijuana storefronts throughout Nova Scotia. The individuals involved were using the marijuana storefronts as a means to commit a variety of criminal activities including: drug trafficking, selling marijuana in quantities well over amounts prescribed. hantsjournal.ca

Same man might be responsible for two Armed Robberies in Duncan
RCMP believe the same man could be responsible for two armed robberies in Duncan last week. On Aug. 19, a man wearing a black balaclava walked into Hank's Handi-Mart and produced a weapon. The staff fought back, injuring the man's arm before he fled. A few hours later, an armed man with a mask covering half his face walked into the Liquor Depot , about a kilometre away from the convenience store. timescolonist.com

Police chasing man they say escaped custody, robbed Rexdale store
Video footage taken from inside a TTC bus shows Toronto police officers running after a 24-year-old man who they say escaped custody at a North York courthouse before being involved in a "violent" robbery in Rexdale on Wednesday night. cp24.com

Nova Scotia: RCMP looking for suspect in armed Grocery store robbery
Nova Scotia RCMP are on the hunt for a man they say robbed a grocery store in Woods Harbour, N.S. on Thursday at 9:50 p.m. Police say that three staff members were at the store when a man entered, produced a knife and a note which demanded money. globalnews.ca

Ottawa: Police hunt for drug store robbery suspects in Guildwood Estates area
On August 17th at 9:30 am two suspects stole pills and cash, then escaped on mountain bikes. No one was hurt and no weapon was seen. ctvnews.ca

Thieves rip front doors off pharmacy northeast of Edmonton with truck, steal $20K in drugs
The RCMP have released images of three suspects in connection with the brazen robbery of a pharmacy northeast of Edmonton earlier this month. According to police, $20,000 worth of pharmaceutical drugs were stolen from the Lamont Pharmacy between 2:45 a.m. and 3:05 a.m. on Aug. 18, 2017. globalnews.ca

Hamilton, ON: $86K Rolex watch stolen in Grab & Run from Ashley Jewellers in Lime Ridge Mall

Fredericton, NB: 2 'sophisticated' jewel thieves sentenced in Fredericton for $70K spree of Maritime heists

Kelowna, BA: People's Jewellers in the Orchard Park Shopping Centre, Kelowna, BC reported a Distraction Theft on 8/27, items valued at over $15,000

Drayton Valley RCMP conduct arrests

Teen shot by police in Mississauga, Ont., during July robbery call dies of injuries

Spade tattoo clue to $20K St. John's jewelry fraudster

Ottawa Police raid three pot shops, but they don't stay closed for long

Robberies & Burglaries

Big Bear C-Store - Hamilton, ON - Robbery
Gas King - Lethbridge, AB, Canada - Robbery

General Store - North Battleford, SK, Canada - Armed Robbery
Hudson's Bay - Laval, QC - Robbery
Needs Store - Cape Breton, NS, Canada - Armed Robbery


Change Management

From Jobs to Teams to Realignments & Initiatives

Mike Lamb, VP of AP, Kroger

While managing change has always been a critical function for every executive, in today's retail environment, it has never been more critical. Change is guaranteed, and how you manage it will determine how far you go and how far you get.

Over the last five years, Mike Lamb, Vice President of Asset Protection for Kroger, has successfully navigated and managed the change process at three of the biggest AP positions in the industry. He's done it with skill, finesse, political savvy, and a touch of humility that everyone can learn from. In this LPNN interview, he shares some of his thoughts on managing change.

Episode Sponsored By:

Quick Take #9

Morgan Harris, Senior Director of Enterprise Solutions for ADT/Protection 1, chats with Amber and Joe about ADT's "Owners Club", the evolution of the industry, and why understanding the human element is still important with technology.

Solution Providers: Have a video or commercial you want to publish? Contact us


Hurricane Harvey wreaks havoc for Houston e-retailers and delays shipping carriers
Online retailers in Hurricane Harvey's path are feeling the impact of a storm that has left much of Houston underwater.

Houston-based women's apparel and accessories retailer Francesca's Holdings Corp. posted a weather advisory on its website notifying shoppers that their online orders might be delayed due to flooding caused by Harvey. The retailer's customer service is also closed due to the weather.

Danny Gavin, vice president and director of marketing at Houston-based online jeweler Brian Gavin Diamonds, says the roads were so bad on Sunday and Monday that his employees weren't able to get to the office. The retailer's phone system went offline Monday, and both UPS Inc. and FedEx Corp. have suspended service to large swaths of the Houston metropolitan area and parts of southwest Louisiana.

Phastek Performance LLC, an online retailer of parts for Chevy Camaros, posted on its Facebook page Monday morning that flooding was making it difficult for its staff members to get to its office, and it warned shoppers about potential order delays. By Tuesday afternoon however, the retailer posted an update notifying shoppers that the company is up and running and processing orders.

Smaller retailers weren't the only ones affected by Harvey. Amazon.com Inc. closed its Houston-area facilities due to the storm.

"Customers in the flood-impacted areas should expect delays in receiving their Amazon orders until the floods subside," an Amazon spokeswoman says. "We are continuing to check in with employees to confirm their well-being and safety, and our facilities have been minimally impacted by the floods or storm."

Parcel and mail delivery by the U.S. Postal Service has been disrupted, but USPS says the mail is "secure and safe," with decisions about delivery being made "on a location-by-location basis, depending on the severity of conditions." digitalcommerce360.com

Starbucks Is Closing Its E-Commerce Platform

Best Buy to increase spending in e-commerce battle

Apparel chain Express will use more of its stores to fulfill online orders

Online Shopping Drives Changes in Real Estate Values in First Half

Update: Detroit, MI: Two charged in $300,000 Pawn Shop fencing operation headed to circuit court
Two people charged in a Detroit pawn shop bust caught with over $300,000 worth of stolen goods are headed to circuit court. Commerce Township resident Gasswan Usama Gargis, 38, is charged with one count of conducting a criminal enterprise, seven counts of organized retail crime, and six counts of receiving and concealing stolen property over $1,000, and two misdemeanor charges. Police say thieves stole hundreds if not thousands of items from different retailers from the suburbs and brought them to Detroit to be sold. fox2detroit.com

Fry's VIP shopping card links a suspect to 38 baby formula thefts
A second suspect has been arrested in connection with multiple baby formula thefts at Fry's grocery stores in Mesa and Tempe. In total, there were 38 thefts of Similac Baby Formula from November of 2016 to May of this year, worth nearly $6,000. Mesa police report that Fry's theft investigators came to them with evidence showing that 20-year-old Freddie Dominic De La Rosa was involved in 38 incidents of retail theft. On August 22, police arrested an accomplice in 24 of the burglaries, 18-year-old Hailey Chase Mayorga. They would allegedly make small purchases when they shoplifted the cans. During those purchases, De La Rosa would use his Fry's card. Officials were able to link De La Rosa to the crimes by the use of his card. abc15.com

Naperville, IL: 'Habitual criminal' sought in strip mall burglaries
A warrant was issued Thursday for the arrest of Andrew R. Longhi, 38, spent five years in prison on burglary and narcotics charges, and has been arrested or ticketed about 50 times in DuPage County. He is now charged with three felony counts of burglary in connection with break-ins at two strip mall businesses. Longhi in 2007 was sentenced to five years in prison for felony drug possession in Naperville and for burglarizing a nail salon in Downers Grove. He was arrested in 2015 for possession of two firearms and charged with being an "armed habitual criminal". Longhi was charged with retail theft in 2014 for allegedly shoplifting merchandise from the Sears store in the Fox Valley Mall. chicagotribune.com

Centralia, OR: 5 Arrested, charged with Organized Retail Theft in $800 Safeway shoplifting spree

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Jacksonville, FL: Customer shot during robbery at Springfield Family Dollar
A customer was shot Tuesday evening during a robbery at the Family Dollar store in Springfield. The robbery was reported about 6 p.m. Police said a man, who was armed with a gun, jumped the store's counter and took money from the cash register, but a customer pushed him as he jumped back over to leave. The gun went off and the customer was shot in the upper body; he was in serious but stable condition. news4jax.com

Indianapolis, IN: C- store Manager is under investigation for Firing his Gun
at a Shoplifter

It happened Monday night at Sam's Food Mart & Tobacco Store. The clerk said the shooting happened after his co-worker chased a customer through the front door and into the parking lot. The shoplifter left with a couple of items without paying for them. Someone flagged down an IMPD officer to report the incident. Eyewitness News has learned the shoplifter stole a bag of Planters peanuts and a package of Hostess Zingers. The manager reportedly discharged a warning shot into the ground to scare the shoplifter. No one was injured by the scare tactic and the shoplifter fled the scene. wthr.com

Update: Brockport, NY: Suspect arrested in the Murder of a Lowe's Asst. Manager
An Arizona woman is accused of fatally shooting a woman in a random act of violence in a parking lot last week. Holly Marie Colino, 31, was charged with second-degree murder and second-degree criminal possession of a weapon, in the shooting death of Megan Dix, 33, Friday afternoon. Megan Dix, was an Assistant Manager at Lowe's Home Improvement store in Sweden, Dix, left the store at 1 p.m. Friday for a lunch break. According to Brockport Police, Dix was fatally shot as she sat inside her parked pickup. Authorities called this a random act of violence, stating that Dix and Colino did not know each other before the shooting. Brockport Police Chief Dan Varrenti said Dix was just in the wrong place, at the wrong time. wgrz.com

Robberies & Thefts

Memphis, TN: Teens Fake Steal items in Bizarre New Video Trend
A new and bizarre viral video stunt where teenagers pretend to steal items and run from stores is beginning to pop up in the Mid-South. The trend is called "Boonkin," and it is all over social media, starting in South Florida by a man named John Hill with one stunt at a Miami doughnut shop that did not end well. Hill's stunts have gone viral, with four million views, including one where Hill jumps over the counter in at a Miami Dunkin Donuts, takes a rack of donuts, and walks out of the door. He brought the rack with doughnuts back but got arrested anyway.

Now teens in the Memphis area are beginning to catch on to the trend. Last week at the We Get It Covered Store in Cordova, store manager Landis Moss said some teenagers came in to get a broken phone screen repaired. The paid for it and asked if they could pretend they were stealing it. "They acted like they ran off with the phone without paying for it," Moss said. wmcactionnews5.com

Tigard, OR: Washington Square Jewelry store robbers caught after chase
Three suspects were detained after a smash-and-grab jewelry store robbery at Washington Square followed by a police chase into Beaverton. There were initial reports of shots fired, however police determined the sound was actually the robbers smashing the glass cases with sledgehammers at Ben Bridge Jewelers to gain access to the merchandise. Police said three suspects were detained, but one suspect remains on the loose. Investigators believe they stole $40,000 worth of jewelry. Most of the stolen jewelry has been recovered. No injuries were reported. kptv.com

Update: Fayetteville, NC: Rifle-toting Sprint store robber surrenders
The woman seen by surveillance cameras carrying a rifle while in a Sprint store in July surrendered Tuesday morning. Hillary C. Carver, 23, of the Fayetteville, is charged with robbery with a dangerous weapon and possessing stolen property. A Crimestoppers tip allowed Fayetteville police to identify Carver five days after the robbery, which happened about 7:25 p.m. on July 31. No one was hurt and there was no report of any shots fired. fayobserver.com

Phoenix, AZ: MCSO books 130 fugitives in massive roundup
The Maricopa County Sheriff's Office has booked 130 fugitives during a massive roundup, aimed at clearing some of the county's 30,000 felony arrest warrants. During Operation Purge, FBI crime analysts helped the county review and research 3,700 active warrants. abc15.com

Stockholm, Smash-and-grab raid on iconic NK Department Store
The group - around three to four people according to witnesses - rammed a large silver-colored car into the main entrance of the high-end shopping centre shortly after 3am. It was not immediately known what, if anything, they took from the store. thelocal.se

Macon, GA: Three Arrested for 44 Burglaries and Robberies in Bibb County

Visalia, CA: Tulare County Sheriff honors local 'super heroes' who thwarted crime

Dayton, OH: Doctor, wife in alleged 'pill mill' case plead guilty; 7 patients died from overdose

Colorado Springs, CO: Federal Agents arrest suspect in Dragonman Gun Store Burglary

Kay Jewelers in the Mountain Grove at Citrus, Redlands, CA reported a Smash & Grab Robbery on 8/29, merchandise valued at $29,000, no associates were injured

Osterman Jewelers in the Franklin Park Mall, Toledo, OH reported a Grab & Run theft on 8/28, item valued at $1,999

Piercing Pagoda in the Southern Park Mall, Youngstown, OH reported a Distraction Theft on 8/26, item valued at $329

Piercing Pagoda in the Westfield San Francisco Centre, San Francisco, CA reported a Grab & Run on 8/29, item valued at $419

Piercing Pagoda in the Bayshore Mall, Eureka, CA reported a Grab & Run theft on 8/28, item valued at $349

Piercing Pagoda in the Crossgates Mall, Albany, NY reported a Grab & Run on 8/29, item valued at $699

Cargo Theft

Seven of the Strangest Cargo Theft Food Heists Ever


Aspara 1 Hour Copy - Bronx, NY - Burglary
Ben Bridge Jewelers - Tigard, OR - Robbery
Blue Blood Liquor - Lexington, KY - Burglary
Blue Rose Café - Tulsa, OK - Burglary
Cricket Wireless - Memphis, TN - Burglary
CVS - Silver Springs, MD - Armed Robbery
CVS - Smithtown, NY - Robbery
Deb's Mini Mart - Chesnee, SC - Armed Robbery
Dollar General - Memphis, TN - Burglary
Duane Reade - Stony Brook, NY - Robbery
Family Dollar - Jacksonville, FL - Armed Robbery/ customer shot & wounded
Family Dollar - Summerville, SC - Armed Robbery
Francis Office Supply - Piqua, OH - Burglary
Good Times Tobacco - Bristow, VA - Armed Robbery
Kay Jewelers - Redlands, CA - Robbery
Leather Central - Rehoboth, DE - Armed Robbery
Liberty Car Co - Waterloo, IA - Burglary
Rutter's - Dauphin County, PA - Robbery
Sonic - Memphis, TN - Burglary
The Gift Shop - Warner Robins, GA - Armed Robbery
Walgreens - Nesconset, NY - Robbery


Daily Totals:
13 robberies
8 burglaries
1 shootings
0 killed


Laura Skrlec
named Asset Protection Manager for Longo's

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The Manager, Corporate Security will oversee all aspects of the company's physical security strategy for retail stores, warehouses, and store support center and field offices. This includes responsibility for the capital expense and repair budgets, developing written specifications, layout and design for all systems and to ensure all installations and repairs are made to SEG standards...

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Great Leadership: What it Takes

10 Important Skills All Good Leaders Share  People in leadership positions want to make the most of their roles, they want to be great leaders. No matter your goal, if you want to make an impact within your team or organization, or maybe even on a global scale, there are certain skills that will help you become the leader you want to be. Here are 10. Lead with character

For Leadership to Function Properly, Your Followers Need Power Too  Sometimes leaders bear more responsibility than they want to because they expect to make all the decisions and take on the risks. This isn't always necessary, and by empowering others, leaders can reach success and build a collaborative workplace. Give power to the masses

4 Ways to Share Leadership Responsibilities  Shared leadership is integrating itself as a leadership style in more and more industries. Sharing decision making allows leaders to make more emotional connections at work, and develop collaborative camaraderie within the organization. Here's how you can start sharing leadership. Be a cheerleader

The One Thing All Strong Leaders Know
Great leaders come in many different forms, but all of them have one thing in common: They understand the dynamics of people, and how to motivate the people who follow them and help them stay focused and engaged in their tasks. Here's how great leaders influence and impact their teams to reach success. Set the tone

Every industry, every company has its core objectives of adding value and impacting the whole. In theory, all of us are are on a mission to make a difference and create change that ultimately benefits the industry, the company we're with, and ourselves. At the end of the day, it's all about the people that are feeding this evolution, and while that's our strength, it's also our weakness. Regardless of how strong our product, service or LP model is, it always comes down to the people and the relationships. And with those two variables constantly changing, sometimes for the better and at times for the worst, it's how you deal with the worst that determines how far you'll go and who you are. Facing it is the key and denial is the lock.

Just a Thought,
Gus Downing

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