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September 3, 2013 SUBSCRIBE

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News Brief - Sponsored by WG Security Products

Chris Farnan was named Asset Protection Manager for The HoneyBaked Ham Company.
Chris was previously with Barnes & Noble as their Loss Prevention Field Support Manager, and held numerous Loss Prevention leadership roles in other retail stores such as The Paradies Shops, Ritz Camera Center/Boaters World, Inc., Bed Bath & Beyond, and Circuit City. Chris earned his Bachelors of Arts degree in Psychology from Randolph-Macon College. Congratulations Chris!

Location Data Increasingly Used to Stop Fraud and Cyber Crooks
Establishing someone’s immediate whereabouts is emerging as a key element in preventing credit fraud and improving cyber security. The technique uses location data, derived from GPS and other sources, to estimate the likelihood that the person making a request to enter a building, access a computer network, or use a credit card is actually who they say they are. Security companies, however, are going beyond just looking at location data. They are combining information on where you are with other elements in risk-assessing algorithms to estimate the risk of fraud. Finsphere, of Bellevue Wash., uses a 207-element fraud model to authenticate the ID of users when they make a credit purchase or access their online accounts. (Source

Sharing data is sensible way for retailers to reduce loss prevention
Maxine Fraser, national operations director for Retailers Against Crime (RAC), says: “Information sharing is key to deterrence of crime. Although it will never go away, if you do not share and assist each other then it won’t help. We’re another tool in the [prevention] box.” Founded in 1997 in Scotland the information sharing scheme now has 2,000 retailers on board not only within Scotland but also Northern Ireland and the North West of England. It is one of a number of such schemes around the UK that share their sensitive information with the objective of reducing theft. (Source

Stealth Wear, Coming to a Store Near You
Stealth wear, clothing and accessories created to protect their wearers from surveillance, has largely been an abstract concept. Most designs are created as prototypes, not items that can be purchased in a department or drug store. But Adam Harvey, one of the designers interested in developing counter-surveillance fashion, is working to bring some of his ideas, which include anti-drone detection hoodies, to the mainstream. He recently created a project on Kickstarter, a crowd-funding site, to see if he could drum up enough interest to finance a cellphone accessory, the OFF Pocket, which looks like a small sheath for a mobile device. It works as an electromagnetic barrier, functioning as something known as a Faraday cage, a space where radio waves cannot pass through, preventing the penetration of signals that transmit data and audio. (Source

US consumers object to ‘secret’ databases
As well as privacy considerations, could the practice of holding third party ‘return profiles’ further expose customers to fraud? US consumer objections stem from the practice of having companies collect information on people returning goods to create ‘return profiles’ of customers at big-name stores such as Best Buy, J.C. Penney, Victoria’s Secret, Home Depot and Nike. It’s all done in the name of fighting organised crime. Lisa LaBruno, senior vice president of retail operations at the Retail Industry Leaders Association, said in an interview that organised retail crime is costing retailers tens of billions of dollars each year. “It’s not to invade the privacy of legitimate customers at all”. Editors Note: The article that circulated around the U.S. in days now makes its way over to European Loss Prevention executives. (Source

Striving to stay competitive, Staples opens ‘omnichannel’ stores
With e-mail and the digitization of information shrinking demand for core products like pens and paper, the office supplies chain puts kiosks in some stores. It’s part of an effort to use the web to change the way shoppers use Staples stores. (Source

Target to roll out BOPS service in time for Black Friday
The buy online, pick up in-store trend continues to gain momentum, with Target joining Walmart and Best Buy on the growing list of retailers looking to beef up their offline offerings. According to an article in the Star Tribune, Target wants to roll out the BOPS service to all of its 1,800 U.S. stores in time for Black Friday. (Source

Lowe's Mobile App Locates Every Product in Every Store

UNIQLO Announces Opening Dates for Ten New Stores this Fall in U.S.

Yankee Candle to be acquired in $1.75 billion deal

Spartan purchase of Nash Finch supermarkets deal clears FTC

Universal Protection Service Acquires Security Division of The Budd Group
Universal Protection Service is the 5th largest security company in the U.S. and the 3rd largest U.S. owned security provider. Universal Protection Service is a division of Universal Services of America. The acquisition of the guard service business from The Budd Group fills an important strategic objective for Universal Protection Service to continue to grow our business in key markets throughout the Southeast." (Source

Over 50 attacks on security officers and 5 security officer deaths in August in the U.S.  The one constant in the more than fifty attacks and five security officer deaths is that there is no constant. There is no way of predicting when an attack will occur or where and there is no way to know for sure whether or not one business is safer than the next. The attacks during this month did not occur at any one type of business and did not discriminate between armed or unarmed security personnel. However, what we have determined without reservation, is that security officers who have self-defense training, and who are properly equipped and armed and have direct communications with other officers or a dispatcher have better odds of surviving an attack than those who are left defenseless, alone and unaccounted for during long periods of time. (Source

Former Coast Guard employee sentenced after stealing thousands of dollars in electronics and government property  Lawrence James Becknel, 21, of Elizabeth City, NC, was sentenced to three months of home detention followed by three years of supervised release in federal court last month after pleading guilty to Theft of Government Property. In April 2012, Becknel was caught by loss prevention personnel stealing electronics and other government property from the Coast Guard Exchange, which provides income for “Morale, Well-being and Recreation” programs that benefit military personnel and their families, such as non-pay compensation benefits. Becknel later admitted to Coast Guard Investigative Service agents that he had stolen thousands of dollars worth of electronic goods and other government property from the Exchange, where he worked, over a period of several months. Becknel was ordered to pay restitution in the amount of $28,571.

Green Bay Police and Local Stores set up TRAP for Shoplifters - Issuing Citations in the Stores  Green Bay Police is launching a new program with Walmart and Festival Foods called TRAP, for Theft Reduction Action Program. When a Loss Prevention employee catches someone stealing, if the value is less than $100, it's a misdemeanor and the store handles it without police as long as the person is cooperative. The store employee checks their ID, writes a report, and takes their fingerprint to verify who they are. Then, they will hand you a piece of paper that says you will accept citation or summons from (the district attorney) by mail. The store submits a report online. Police verify it and mail the citation. Green Bay Police responded to Walmart last year 140 times, averaging 1 hour and 20 minutes per call. (Source

Quarterly Same Store Sales Results

Big Lots Q2 U.S. stores down 2.2% & Canadian stores up 8.3% with total sales up 0.6%

Last week's most popular news article --

Just Released - The Boston Bomber-Lord & Taylor's camera's ID'ed them - State Police caught him on these!  Dramatic new photos show the Boston Marathon bombing suspect, his face bloodied, climbing out of a boat in a suburban backyard as heavily armed police officers wait for him to drop to the ground. The images were among those a state police officer provided last month to Boston Magazine, which published some then and more on Tuesday. (Source






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The Library of Loss Prevention - Search data now...

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here



Seven Strategies for a Safer Workplace
Randy Royall spoke at the 2013 National VPPPA Conference in Nashville, and outlined his safety philosophy by using one simple acronym: "IMPACTS." These seven letters outline what you should ask yourself if you think you could get in a sticky situation, and steps to take while performing the job itself to ensure your safety and the safety of others around you.  The next time you think you may encounter some unsafe conditions, think of this acronym and keep safety a priority. (Source

Spokane Restaurant Owner Allegedly Steals Quarter of a Million Dollars in Worker's Comp Payments  Wanitta Racicot had said for eight years she had a work-related injury and couldn't work, but a Washington Department of Labor and Industries investigation found that she was cooking, busing tables, and doing other things in the restaurant she co-owns. She has been charged with first-degree theft, which could put her behind bars for up to ten years. She filed for worker's compensation in 2001, claiming she injured both of her arms and her hands were so damaged she couldn't button her shirts, but was seen performing tasks that said otherwise. (Source



The United Kingdom's

September 10, 2013                London W1

Network and build profitable relationships with leading retailers

Can you provide solutions and services to help retailers create a balance between revenue maximization and fraud exposure?

Retailers need to invest in loss prevention technology and training to protect their businesses, as well as ensuring the safety and well-being of their employees, customers and the communities which they serve. As a result retailers are looking for new, proactive approaches to attacking this serious issue and managing losses.

Retail Bulletin events offer a limited number of supplier opportunities, so if you want to be one of the small number of vendors attending, please contact us now.

Just some of the companies who attended last year include Tiffany & Co, Argos, River Island, Space NK, The Co- operative Group Ltd, B&Q, Chessington World of Adventures, HMV, Swarovski, Peacocks, William Hill, Virgin Media, The Entertainer, Thorpe Park, Scotts & Co, Three, Scotmid Co-op, Phones 4 U, Marks & Spencer, Compass Group Uk & Ireland, Melrose & Smith, Orsini, Aurora Fashions, JD Sports...




Three escaping Wal-Mart shoplifting suspects hit police officer with their car and the officer shoots driver  The three were arrested Friday when a police officer approached their car at the store for shoplifting in Memphis, Tenn. As the suspects tried to get away, the officer shot at the car and hit the driver. The driver of the car, is at The MED in stable condition. (Source

Knife pulled on Walmart Loss Prevention in Gallatin, Tennessee  A shoplifter pulled a knife on a Walmart Loss Prevention agent Sunday in Gallatin, Tennessee. The suspect was stealing a GPS device which he concealed in his pocket. The suspect was stopped outside the store and was being walked to the Los Prevention Office when he drew his knife and fled the store. Police are still searching for the suspect. (Source

Smash-and-grab hits Tanger Outlets Sunday - may be same group hitting others
Hitting Wilson Leather store at 3:50 a.m., arriving to find the glass front of the business smashed and several empty merchandise racks. The method of operation in this burglary is similar to recent burglaries at the Coach Outlet stores in both Hershey and Lancaster. (Source

Lock Haven couple jailed after computer thefts from local Best Buy 
A Lock Haven couple is behind bars in Centre County and face charges of retail theft after police said they stole two laptop computers from Best Buy in Ferguson Township. Police said Jason Tressler Sr., 33, and Brandy Hubbard, 35, stole an Asus laptop on two separate occasions in June over three days. Police said each computer was worth $485. According to the charging documents, Tressler and Hubbard headed straight for the computer aisle after going into the store on June 12 and June 14. Police said the couple took the computers off the shelves, concealed them and left the store. (Source

Federal Agents cracking down on knockoff NFL jersey discover man stockpiling weapons and 40,000 rounds of ammunition  FBI agents recently arrested Richard Schmidt, 47, a suspected Ohio white supremacist with a felony conviction for manslaughter on charges of marketing counterfeit goods from China. What they discovered, however, was more than just low-quality NFL jerseys. The agents who searched Schmidt's sporting goods store, Spindletop Sports Zone, and four trailers full with a cache of weapons that included AR-15 assault rifles, Ruger and Sig Sauer semi-automatic pistols, bulletproof body armor, high-capacity magazines and ammunition. They also found evidence of Schmidt's ties to the neo-Nazi movement and seized a video of a national convention of the neo-Nazi National Socialist movement, bumper stickers of the National Alliance party (another neo-Nazi group), paraphernalia from the "Waffen SS," Adolph Hitler's Nazi military force in Germany, and a frightening "Jewish 500" list with the names of Jewish and NAACP leaders in Detroit. (Source

Washington state jewelry employee gets 3 months jail for thefts
A former Ben Bridge jeweler must spend 90 days in jail and repay "a couple wheelbarrows full of money" after she gradually stole dozens of gold items from her employer, a Whatcom County judge ruled this week. Sydney Nicole Hinkley's bills doubled when she kicked a boyfriend out of her apartment in 2011, according to charges filed in Whatcom County Superior Court. So in late fall of that year, she started taking jewelry - mostly plain gold items that could be melted down. Hinkley, 22, got away with it until mid-July, when her manager did a yearly inventory check. Hinkley was sentenced her to three months behind bars. She agreed to repay $28,500. (Source

Police searching for 2 men who robbed a pair of T-Mobile stores in north Houston  Houston police were looking for two suspects who robbed a pair of T-Mobile stores. The surveillance video was from a robbery that happened back on August 12 on North Freeway. Several T-Mobile employees were injured during the robberies. Police also had still photos that show the robbers’ faces from a robbery that happened on August 23 at a T-Mobile on North Shepherd. (Source

Foot Locker burglary caught on camera in Miramar 
Surveillance video captured a man who pulled a gun on a shoe store employee, then lead him to a back room. The suspect and two other men took off with several bags. The incident happened at the Foot Locker store along University Drive and Miramar Parkway. (Source

Honolulu Police open Arson case after vans torched at Palolo market  Police have opened an arson case after two vans burst into flames near a Palolo market early Friday morning. The multi-faceted incident began around 3:30 a.m. when two vans caught fire outside the Rainbow Mart. According to Honolulu Fire Department officials, by the time firefighters arrived on the scene, two vans in front of the store were on fire. Authorities say heat from the fire shattered the glass door of the store. Firefighters took just over 20 minutes to bring the fire under control. No injuries were reported. (Source

Weis Market Employee steals, cashes in $13K of lottery tickets in Lancaster County 
Officials say an employee of Weis Markets in Lancaster County is accused of stealing $13,200 worth of Pennsylvania Lottery scratch-off tickets and cashing in the winning tickets. According to Police, Melissa Forney, an employee, stole the Lottery tickets and cashed them in over the period of June 1 to August 17. Forney has been charged with retail theft. (Source

Maryland State Police raids Arundel Mills Mall, turning up hundreds of counterfeit Apple products  Raids by Maryland State Police turned up hundreds of counterfeit Apple products for sale at a store and kiosk at Arundel Mills Mall. Police say the items include two dozen counterfeit iPhones, parts replacement screens, product ID stickers and conversion kits. They also found counterfeit packaging materials and computer equipment believed to be used to clone phones. (Source

Woman wears moustache and big nose disguise to go shoplifting in the UK  As far as ridiculous disguises go, this one is up there. A woman put on a fake moustache, fake nose and a pair of sunglasses in a ridiculous attempt to avoid being noticed while shoplifting. The woman was in a Salisbury Boots store when she donned the get up to nick a bottle of Chanel perfume. CCTV managed to catch her wearing her fool-proof disguise, and police are now looking for the suspect. (Source




Undercover police task force busts $1M ORC shoplifting ring in Middletown, Ohio, hitting four counties and 13 cities  A Middletown task force has busted 57 men and women ORC gang hitting Wal-Mart, Meijer, CVS, and Family Dollar stores. The boosters stole stole everything from mascara to plasma televisions from local retailers for resale at area flea markets, pawn shops and on the Internet. Police said they executed 16 search warrants and seized 24 vehicles and approximately $300,000 in stolen merchandise, including about $250,000 from vendors at the Caesar Creek Flea Market in Wilmington. Stolen items ranged from toiletries such as shampoo, body spray, detergent and cologne to high-end electronics, DVDs, computer games and vacuum cleaners. The shoplifting operation spanned across four counties and 13 cities. The thieves would work in teams of three, four, six or eight people, and some teams even had names such as “The Dayton Gang” or “The Pawn Shop Gang,” police said. The teams would surround an area of the store, such as the electronics department, and several team members would distract the cashier, while one of two others would be responsible for stealing items, police said. The retail theft task force cost $39,450 and came in about $5,000 under budget. The project was funded through the department’s mandatory drug fund, which is money generated through drug cases and court restitution, he said. (Source

New Kensington police questioning female suspect in $30,000 ORC thefts from Wal-Mart in Pittsburgh, PA.  New Kensington police last Thursday arrested a city woman who they say matches the description of someone wanted in a string of Wal-Mart thefts totaling $30,000. North Huntingdon, Cranberry and East Franklin police each questioned the suspect in custody regarding her potential involvement in Wal-Mart thefts in those towns, according to the criminal complaint. It states that each department considers Radeshak a suspect in those cases as well. Radeshak in 2011 pleaded guilty in Westmoreland County Court to four retail theft charges. (Source

Two charged with Organized Retail Theft under new law in Fayetteville, N.C.
David George Ruggles, 33, and Shawna Lee Ducharme, 31, both of the 500 block of Rodie Avenue, were charged Monday with felony possession of stolen goods, organized retail theft, and conspiracy to steal more than $1,500 in merchandise from the Barnes & Nobles bookstore with the intent of reselling it for financial gain. They are accused of using an aluminum-lined bag to conceal merchandise from an anti-theft detection device.

Two busted in Sarasota, FL., with 120 counterfeit credit cards hitting several retailers  Deputies located 35-year-old Alfredo Torrella and 39-year-old Orlando Rodriguez Friday night after they tried to purchase Home Depot gift cards with several credit cards that were declined. During a search of their rental vehicle deputies found 120 counterfeit credit cards, personal information for 29 different victims and a fake driver’s license. The suspects admitted purchasing the cards and information from someone in the Miami area for about $4,500 and were frustrated because many of the cards didn’t work. While the suspects made purchases in two stores, it appears deputies stopped their crime spree shortly after it began. (Source

‘Time Factory Outlet' store employee stole 850 watches in Woodbury, New York
Daryn Bleach, 23 an employee of the Time Factory store, attempted to stage a burglary by cutting the alarm wires and stealing 850 watches valued at $245,000. A co-conspirator has also been charged in the case. All $245,000 worth of watches have been recovered. (Source

$1000 in Baby Formula stolen from Albany-area Target
Albany police were called at 8:59 p.m. to a report of $1000 worth of baby formula was stolen by two women and a man at Target. The suspects fled in a dark green four-door late '80s vehicle. Disposition: Case report taken. (Source

Law Enforcement Retailer Alliance of NE (LERANE)
Organized Retail Theft Bulletin

From: WMUR – NH’s ABC Affiliate. This segment features Salem, NH Deputy Chief Shawn Patten, who was RMANH’s Law Enforcement Partner of the Year in 2012.

SALEM, N.H. —Police in New Hampshire and Massachusetts are looking for this woman they said has stolen more than $100,000 worth of merchandise from local malls.

Watch the WMUR segment below:

Investigators said the woman has hit stores in at least three towns. Police said she stole from the Mall at Rockingham Park in Salem several times. They said she also has specific tastes, preferring to steal items from Victoria's Secret and Sephora, and she may also be targeting Abercrombie & Fitch stores.

"Between all three locations, primarily in Peabody and Salem, it's well over $100,000 of merchandise," said Salem Deputy Chief Shawn Patten.

Police said the woman has also targeted the Northshore Mall in Peabody, Mass. Investigators are also exploring the possibility that she robbed the Pheasant Lane Mall in Nashua on Thursday night.

In a surveillance photo, the woman can be seen with a large bag.

"Sometimes they use aluminum foil or duct tape, so they use theft-shielding devices with this organized retail crime," Patten said.

Patten said the woman is following a pattern often used by organized thieves.

"They're able to go in and grab stuff at the front of the store when employees may be distracted and just shove a bunch of merchandise in, in the order of maybe 80 to 100, 150 pairs of underwear," Patten said.

Patten said the woman may have help. "She is working alone inside the stores; however, we don't believe she's working alone," he said.

Police said they think they might have some leads as to how the woman is converting the stolen items to cash.

"We think she might be selling it out of her trunk," Patten said. "There's also some lower-level unofficial-type stores that sell all kinds of merchandise that she's probably getting rid of it to."

Anyone with information on the thefts is asked to call local police.


“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this national epidemic.”
Rex Gillette, VP Retail Sales, Protection 1.

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Vendor Spotlight

Is Your Back Door Protected?

Detex introduces a maximum security, multi-point lock so big and strong that it stands up to assault by the bad guys and reduces employee and customer theft.

The ECL-230X-TDB is a heavy-duty, easy to install three-bolt multipoint lock whose construction takes panic hardware to a whole new level of toughness and eases your back-door security worries. It is designed with a larger deadbolt that goes deeper into the frame than other locks in the category. Connecting rods are solid steel, rather than the less reliable hollow rod/cable construction. Life safety and code compliant, the new Detex ECL-230X-TDB serves as both panic hardware and a maximum-strength locking device.

The ECL-230X-TDB includes a photo-luminescent sign available in more than 10 color/language combinations, 100 decibel alarm and 3 locking points per door.

● Top Deadbolt – approximately 1” wide by ½” thick deadbolt, the top bolt provides additional stability to the top corner of the door.
● Side Deadbolt – 2 ¼” tall by ½” thick deadbolt with a 1” throw allows for ¾” penetration into strike (Detex recommends Flush installation for maximum security). With 1.6875 square inches of bolt engagement, the side deadbolt provides superior defense against pulling and prying on the side of the door.
● Bottom bolt – 5/8” HEX bolt with ¾” throw, engages the floor with 5/8” penetration provides better attack resistance and superior defense against the “peeling up” of the bottom of the door.

Together, the 3 bolts withstand 16,000 lbs. of pull force.

Add suffix DX3 (ECL-230X-TDB-DX3) for 6 locking points for even stronger security. Single- and double-bolt and weatherized models are also available. Optional accessories include hinge side locking bolts and inside pull handle.

Combining the ECL-230X-TDB with Detex’s DX Bolts provides an additional line of defense against break-ins via additional locking points. Even if the exterior door hinges are compromised the DX bolts keep the door locked and secure. These passive deadbolts are easy to install and offer another layer of attack resistance.

Other 230X models include ECL-230X (Dead Bolt Only), ECL-230X-W (Weatherized Dead Bolt), ECL-230X-TB (Top and Bottom Bolt), ECL-230X-W-TB (Weatherized Top and Bottom Bolt), ECL-230X-TD (Top and Dead Bolt), ECL-230X-W-TD (Weatherized Top and Dead Bolt), and ECL-230X-W-TDB (Weatherized Top Bolt, Dead Bolt and Bottom Bolt).

Almost all hardware and accessories can be customized with different finishes, colors, sizes, and more. Ask us how this new generation of life safety and security hardware can make a powerful difference at your back door.

Visit Detex’s website at or call us at (800) 729-3839.



Job Opening





Regional LP Manager
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Fed Ex Office
Sterling Jewelers
Orlando, FL
White Plains, NY
Akron, OH
Fed Ex Office
Sterling Jewelers
Global Investigations & Compliance Mgr Ace Hardware Corp. Oak Brook, IL Ace Hardware Corp.
Director of Asset Protection Walgreens Deerfield, IL Walgreens
LP Regional Director Sears West Region Sears
Corporate LP Manager Eddie Bauer Bellevue, MA Eddie Bauer
Market LP Director Duane Reade New York, NY Duane Reade
Sr Mgr of Global Security YUM! Brands Louisville, KY YUM! Brands

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Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




AP Manager in Training Walmart Lunenburg, MA Wal-Mart
AP Manager in Training Walmart Cottage Grove, MN Wal-Mart
AP Manager in Training Walmart Wabash, IN Wal-Mart
AP Manager in Training Walmart Hood River, OR Wal-Mart
AP Manager in Training Walmart Danville, IL Wal-Mart
AP Manager in Training Walmart Clewiston, FL Wal-Mart
AP Manager in Training Walmart Margate, FL Wal-Mart
Dept Mgr Store LP & Safety Lowe's Roanoke, VA Lowe's
Dept Mgr Store LP & Safety Lowe's Boca Raton, FL Lowe's
Dept Mgr Store LP & Safety Lowe's Brooklyn, OH Lowe's
Dept Mgr Store LP & Safety Lowe's Gilroy, CA Lowe's
Dept Mgr Store LP & Safety Lowe's Pembroke Pines, FL Lowe's
Dept Mgr Store LP & Safety Lowe's Florence, SC Lowe's
LP Manager Sears Vancouver, WA Sears Holdings Corp
LP Manager Kmart McAllen, TX Sears Holdings Corp
LP Manager in Training Sears Buena Park, CA Sears Holdings Corp
LP Manager Kmart Abilene, TX Sears Holdings Corp
LP Manager Kmart Ft. Pierce, FL Sears Holdings Corp
LP Manager Sears Seattle, WA Sears Holdings Corp
LP Manager Macy's Champaign, IL Macy's
LP Manager Bed Bath & Beyond Totowa, NJ Bed Bath & Beyond

Sponsor this section of the Daily

On the Move: Home of the Industry's Original - Sponsored by Cival Demand Associates

Chris Farnan was named Asset Protection Manager for the HoneyBaked Ham Company. 
Roy Herrera
was named Regional Loss Prevention Manager for CVS Caremark.
Anthony Rodriguez was named Senior Manager of Loss Prevention for David Yurman.

Post Your New Job or Promotion! Click Here


3 Simple, Powerful Things Leaders Can Do to Inspire People to Do Great Things  As a leader, you have power beyond growing your company or bringing new innovations to the world, you have the power to inspire your employees to do things they might not have thought of before! If your employees don't feel important to you, they won't feel that the company or the success of the company is that important to them. To make sure this doesn't happen, start doing these three things. (Don't just talk the talk)

What Stops Leaders from Showing Compassion  Don't be afraid to show compassion in the workplace. Recent research suggests that compassion also creates positive outcomes in organizations; when people experience compassion they feel more committed to the company, but how can you be compassionate in an effective way? If you're thinking any of these thoughts, you're letting your judgment get in the way. (Help others, help your organization)

Last week's most popular articles--

16 Things You Should Do at the End of Every Work Day  Everyone is ready and anxious to get home after the end of work, but those moments you have before you grab your coat and turn off the computers is critical to being productive the next morning. By ending your day on a good note you will look back on it feeling accomplished and that will help you get up and get going the next morning. (Start the end of your day by going back through your to-do list: are you where you should be?)

Avoid this Word or You'll Kill Your Employee's Motivation  The inspiration your employees possess to go above and beyond their job duties and the feelings that come with completing a complex project or landing that big name client takes years to build, but one word can wash all the happiness down the drain: "but." That three-letter word has the power to negate all the happy feelings your employees have achieved, so be careful how you choose your words! (Celebrate all wins- small and large)

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"Something just told me it was the wrong thing to do -- it didn't feel right -- I didn't have a good feeling about it." The subconscious is a very strong silent partner we all have and oftentimes it speaks to us in these phrases. The problem becomes when we over-think things and muffle the most powerful partner we have -- our own minds. Or we allow our closest confidant, our closest friend, or even at times our mentor to change or alter our true feelings. Coming to the right decision with any big issue is difficult and certainly we need the input of our trusted inner circle, and our spouse, but at the end of the day you're the one living with the consequence of your decision and you alone are responsible for it. When the bird on your shoulder is talking, make sure you listen, because most mistakes are made when that voice has been muffled.

Just a Thought,
Gus Downing

Gus Downing

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