CCROC Task Force Training and Conference
September 4 and September 5, 2014
Oak Brook, Illinois
Admission is $80
More info and registration
New England ORC Symposium &
Sept. 18, 2014
Here are the 11 Executives 'Moving Up'
as reported in the Daily in August
Alere eScreen promoted Joe
Metro AVP of Sales.
Dollar General Corporation named David
George, CFE, CFI named Vice President of Asset Protection.
Follett Higher Education Group promoted Kirk
Diegel to Vice President of Asset Protection – Field.
Follett Higher Education Group promoted Tom
Provost to Director, Corporate Asset Protection.
Giant Tiger Stores Limited promoted John
Bellefeuille to Director of Loss Prevention.
HEB promoted Clint Hedgpeth to Director of
HEB promoted Louis Posada to Manager of
Levi Strauss & Co named Joy Baucom Global
Manager of Security and Loss Prevention Operations.
Office Depot named Tom Mace Vice President,
Retail Operations, Sales and Services.
Rent-A-Center promoted Jim Carr, CFI to
Global Director of Loss Prevention.
Target promoted Sean O'Brien Manager,
Corporate Security - Operational Intelligence.
‘Data scientists replacing detectives in the hunt for fraudsters' - The Wave of
the Future is Here “With the fingerprint of today’s serious financial
crimes being mostly digital, data scientists are rapidly replacing detectives in
the hunt for fraudsters. Criminals are early adopters of new technology, using
increasingly sophisticated techniques to move money across multiple accounts and
markets making it difficult to track,” said Porter. “Regulation continues to
evolve but that is only one edge of the sword. To complete their arsenal,
governments and fraud departments must use advanced analytics to uncover answers
from a hugely complex pattern of transactions, behaviours and events to not only
identify economic crime, but also understand the risk in order to put
preventative measures in place.” (Source
Goodwill's Data Breach Probe Finds It Came From a Vendor
Goodwill Industries International said an investigation of the data breach
disclosed in July found that a malware attack on a third-party vendor provided
access to credit-card data and no evidence of malware on Goodwill's internal
systems. Goodwill, a nonprofit organization, said 20 members representing about
10% of all its stores that use the same vendor were affected. The vendor wasn't
named. Goodwill said the affected systems contained names, card numbers and
expiration dates, and there is no evidence that addresses or personal
identification numbers were breached. (Source
Civil disobedience expected in fast-food pay fight tomorrow in 150 cities at
McDonalds, Wendy's, & Others - Does is impact your stores? The
National Restaurant Association said in a statement that the fast-food protests
are attempts by unions "to boost their dwindling membership." The industry
lobbying group said it hopes organizers will be respectful to customers and
workers during the protests this week. Fells declined to say what exactly is in
store for the protests in around 150 U.S. cities. But workers involved in the
movement recently cited sit-ins as an example of strategies they could use to
intensify their push for higher pay and unionization. Past protests have
targeted a couple of restaurants in each city for a limited time, in many cases
posing little disruption to operations. (Source
Credit Suisse supports Staples-Office Depot merger - Will it happen?
A Credit Suisse analyst is reportedly recommending that Staples and Office
Depot, itself recently merged with Office Max, merge. According to Investors
Business Daily, Credit Suisse analyst Gary Balter made the suggestion in a note
sent to clients on Tuesday, Sept. 2. The note said the proposed merger "makes
significant financial and operational sense." Among the arguments Balter
presented are that the wording of the FTC approval of the November 2013 Office
Depot-Office Max merger indicates a merger with Staples would also meet
approval, and that disappointing financial results in both companies’ most
recent quarterly reports support a merger. In addition, Balter’s note said the
operating profit of the resulting merged company could double by 2017.
Downsizing size & number of physical retail stores - a significant trend that
won't stop - Complete 2014 store closing list
According to the 2007 Economic Census, there were 1,122,703 retail
establishments in the United States and a total of 14.2 billion square feet of
retail space. That means that there is approximately 46.6 square feet of retail
space per capita in the U.S., the largest in the world. With the explosive
growth of Internet and mobile shopping, the oversaturation of physical retail
locations operated by the largest U.S. retail chains becomes even more obvious.
The era of if-you-build-it-they-will-come retailing seems to have ended for the
U.S. retail industry. Here's the complete list of store closings for 2014.
U.S. cargo theft down 4.9% in Q2 - Average value increases 5.6%
179 were full truckload cargo thefts while six were last-mile courier thefts.
The highest number, 70, of these thefts occurred in April, 66 in May, and 49 in
June. The average loss value per incident during the quarter was $174,415, up
5.6% from the same time in 2013. The average loss-value ceiling continues to
rise as the persistence and increased sophistication of organized cargo
criminals sustains,” FreightWatch said in its report. “Although the overall
volume of incidents has decreased, the count is well within the margin of
incidents expected to be collected in the upcoming weeks.” #1 - Pharmaceuticals
= $2.8M per heist #2 - Electronics = $305,000 per heist. There was a significant
change as Florida and Texas both surpassed California as cargo theft hot spots.
Florida had 45 thefts, or 25.1% of the total, and Texas had 29 thefts or 16.2%
of the total, respectively. California recorded the third highest theft rate
with 28, or 15.6% of the total, a 53.3% decline from the first quarter of the
year and a 52.5% drop from the second quarter of 2013. (Source
Menard's home improvement store customer dies in freak accident Saturday -
pallet falls 15 feet from upper storage & crushes him Richard V. Colletti, 38, of
Clinton Township was crushed when a pallet holding about 600 pounds of ceramic
tiles fell 15 feet from an upper storage rack at the Menards store in
Chesterfield Township, MI. Colletti and his wife were shopping about 10:30 a.m.
when the tiles fell. Chesterfield Police Lt. Bradley Kessler said employees had
had placed a pallet of tiles on the shelf just moments before the accident that
killed Colletti, but it’s too soon to tell if the accident stemmed from
negligence. The investigation is continuing. The accident may be a wake-up call
to customers of large warehouse DIY home improvement stores to look up at what’s
stored on upper shelves and be on the lookout for signs of instability.
Home Depot Shares Drop 3.4% After Retailer Investigates Data Breach - Stock
price impacted by data breach news within hours!
Abercrombie & Fitch to appoint chief ethics and compliance officer - beefing up
corporate governance policies
Talbots selects Mi9 BI, Mi9 Merchant & Sales Audit with Loss Prevention software
products for core merchandising & inventory management systems
Meijer Planning to Hire More Than 10,000 New Team Members Throughout Midwest
SEC's first whistleblower award goes to compliance staffer
'Exponential ROI,' retail revenue expected from big data analytics
Nevada proposes cell phone 'kill switch' law - following California's lead
ORC Numbers for August are Out!
The number of publically reported organized retail crime cases is still on the
rise! The Daily reported 95 in the month of August, and has totaled over 730 so
far this year. Also, the total dollar amount is reaching 1 billion fast, with
Augusts dollar amount at $24.5 million, and year to date exceeding $885 million!
EMV Migration Forum And National Retail Federation To Co-Host Webinar Sept. 11
With 100 million EMV chip cards expected to be issued to U.S.
consumers by year end, merchants need resources on when and how to enable
acceptance of the new chip cards. To provide this essential education, the EMV
Migration Forum is partnering with the National Retail Federation (NRF) on the
webinar, “Merchant Considerations for U.S. Chip Migration.” The webinar will be
held on September 11, 2014 at 1 p.m. ET (10 a.m. PT). Webinar presenters include
Tom Litchford, vice president of Retail Technology, NRF, Randy Vanderhoof,
director, EMV Migration Forum, Robin Trickel, executive director of product
compliance, Heartland Payment Systems, and John Drechny, senior director of
payment services, Walmart. The webinar is intended to educate merchants on the
global use of chip cards, the status of the U.S. migration, considerations for
making the decision to accept chip payments, and tools to begin project planning
for chip card acceptance implementation. (Source
Quarterly Same Store Sales Results
Alimentation Couchs-Tard Q1 up 2.8% in U.S., 1.2% in Europe, 3.3% in Canada with
sales up 25.5%
All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality
K-V A-T Food Stores, Inc. (Food City) LP/Security Team at FOOD CITY 300 Race
the best store in town"
The NRF’s LP
Legislative Committee, a National Update
Jeff Fulmer & Jon Gold
Jeff Fulmer, VP of LP for Barnes & Noble and Chair of the
NRF’s Legislative Committee, and Jon Gold, VP, Supply Chain & Customs
Policy at the NRF, provide a national update on the NRF’s legislative efforts,
including where federal ORC legislation stands and what retailers and LP
professionals can do to aid the legislative effort. Jeff and Jon also talk about
where the retail industry is going when it comes to cybersecurity and privacy,
two hot-button issues also being looked at in Congress right now.
Episode Sponsored By:
NEXT UP -
Coming Sept. 9
Preparing - Training - Responding to the Active Shooter
Rich Mellor, Sr. Advisor Asset
LPNN Quick Take
In this LPNN Quick
Take, hear from Joe LaRocca, Greg DeTardo, President at NuTech
National, and Kathy Grannis, Senior Director, Media Relations at the NRF.
Kathy talks about some of the highlights from the NRF’s ORC survey. While Greg
discusses what’s new with NuTech and where they are headed. They also discuss
the opportunity as an industry for developing partnerships with retailers and
law enforcement to combat ORC.
Solution Providers, have a video or
commercial you want to publish?
Online payment and cryptocurrency websites become phishing targets
Online payment services and cryptocurrency websites are being targeted by
phishers, a recent report reveals. According to the Anti-Phishing Working Group
research, for 2014 the number of phishing attacks remained high, and the Q2 of
2014 saw the second-highest number of phishing attacks ever recorded in a
quarter since 2008, with 42,793 new phishing attacks per month. Findings
indicate that attacks against retail/service websites also grew, from 11.5% to
16.5% of all phishing attacks. (Source
Identity theft rises as people fall victim to 'vishing'
Identity theft has grown to account for nearly 3 quarters of all credit card
fraud in 2014, driven by an increase in criminals impersonating others over the
phone to obtain their victims’ account details, a recent study shows. According
to a report conducted by fraud prevention service Cifas, identity fraud
accounted for 74% of all card fraud in the first six months of 2014, up from 63%
in the same period of 2013. The rise has been driven by “vishing”, where
fraudsters phone victims and pretend to be someone else to con them into giving
security details. (Source
iPhone 6 will finally make NFC payments a big deal
"Fraud is not a person - it is a dynamic grouping of statistics
that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zellman Fraudnet
Police search for suspect who shot Texaco gas station clerk in the head
in Georgia Police are still searching for a
suspect they said shot a gas station clerk in the head during an armed robbery
early Tuesday morning. The 28-year-old clerk, Rafi Makhani was very
well-respected in the community. When one employee stepped out from behind the
bulletproof partition to restock some shelves at about 2:45 a.m., an armed man
stepped in and pointed a loaded gun at the clerk, demanding money. Authorities
said the clerk did everything he should have done in the situation, but he was
still shot once in the head. (Source
Armed robber kills self after robbing drugstore in Tennessee
Johnson City Police Department officers have identified the man who shot
himself after allegedly robbing a pharmacy, Val-U-Pharmacy Discount Drug Store,
Tuesday morning. The man stole various narcotics before leaving the store
followed by the pharmacy owner, Ahmed Atyia. Police said the robber and Atyia
shot at each other. A man was stopped by police several minutes later in the
same vehicle described by witnesses as being used in the robbery. When officers
approached the vehicle, the man shot himself in the head.
K-Mart armed robber takes San Diego police on car chase to SDPD headquarters
A police pursuit came to an end at San Diego Police headquarters Tuesday night.
The chase started at a Kmart parking lot in the 800 block of East H Street in
Chula Vista. Officers responded to the call of an armed robbery around 9:30 p.m.
Witnesses say the suspect was confronted in the parking lot for allegedly
stealing from the store. During that confrontation, it's believed he pulled a
gun before taking off in a maroon van with disabled license plates. Police tried
to stop the van, but the suspect led them on a long chase through the city.
Officers from the San Diego Police Department joined in the chase along with the
SDPD helicopter. After spike strips were deployed in the path of the suspect's
van, the chase finally came to an end in the parking lot of SDPD headquarters.
Two arrested in string of armed robberies in Volusia County, Fla. - 6 stores hit
in 4 weeks
Volusia County Sheriff's Office investigators hoped that a
rash of armed robberies in the Deltona area were stopped with the arrest of a
man and a female accomplice in mid-August. However, there have been two more
stores targeted since then and investigators believe the suspect is tied to the
two people already arrested. The robberies, five at
convenience stores and one at a liquor store, were all within a few miles of
each other and happened in the last four weeks. (Source
Evolution Of ATM Skimmers
In a little over a decade, ATM skimmers have gone from urban myth to a wildly
complex, ever-evolving suite of technologies that has the potential to be the
worst nightmare of anyone with a bank account. Here’s a look at how quickly
skimmers have evolved — and why they’re increasingly impossible to spot.
“AK-47 Bandit” Suspected in bank robberies nationwide
Authorities say a man who used an assault rifle to rob a bank in Nebraska
earlier this month matches the description of a prolific bank robber responsible
for a slew of heists across the western U.S. The FBI says the Aug. 22 robbery of
the First National Bank branch in southeast Nebraska may be the work of the
so-called “AK-47 Bandit,” who is suspected of shooting a Chino police officer
during a heist in February 2012. The bandit went on to hit up banks in Northern
California, Idaho and Washington. He was dubbed the “AK-47 Bandit” because of
his penchant for carrying the assault rifle into his targeted banks.
Zales in San Antonio victim of Smash-and-Grab;
Over $12,500 in jewelry stolen
Two suspects committed a Burglary at a Zales Outlet in San
Antonio, TX. 26 gemstone jewelry items, valued at $12,512.00, were taken. The
subjects gained entry to the store by breaking the glass on the front window.
Once inside the store, the broke the glass on a showcase containing gemstone
merchandise. The subjects grabbed multiple items and ran from the store.
Grab-and-Run at Zales in Arlington, TX - $3,705
in jewelry stolen
The subject entered the store and asked to see diamond rings. While being shown
a 2 CT. T.W. ring, the subject asked to hold it. When the Jewelry Consultant
handed the ring to the subject, he ran from the store. The same subject visited
the store two times approximately fifteen minutes prior to the theft. He browsed
at several showcases on these previous visits and was also shown similar items.
Grab-and-Run at Zales in Del Rio, TX - $1,869 in
Grab-and-Run at Zales in Fairfield, CA - $995 bracelet stolen
Rite Aid robbery suspect in PA arrested, admits to three other area robberies
Two Rite Aid pharmacies robbed within 15 minutes in Augusta, OR
Three Armed Robbery Suspects Arrested in Lafayette, LA
New Orleans man gets 77 years in prison for armed robbery, police chase
Circle K - Yuma, AZ - Armed Robbery
Dollar General - Lafayette, LA - Armed Robbery - 3 suspects arrested
Family Dollar - Temple, TX - Armed Robbery
Grocery Store - Baytown, TX - Armed Robbery
Hari Food Mart - Austin, MN - Armed Robbery
Lucky Way Food Store - Galveston, TX - Armed Robbery
Rite Aid - Augusta, OR - Robbery
Walgreens - Winston-Salem, NC - Armed Robbery
Walmart - Woodhaven, MI - Robbery - suspect arrested
7-Eleven - Stow, OH - Armed Robbery