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 9/7/16 Subscribe Free LP, AP & IT Security's #1 News Source Daily Archives

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Other Upcoming Events
ASIS Annual Seminar & Exhibits
Sept. 12-15
New York Cyber Security Summit
Sept. 21
NCORCA Annual Symposium
Sept. 28
Los Angeles Cyber Security Summit
Oct. 20
New Jersey Food Council LP Conference & Exhibition
Oct. 26

Know about an event we should feature here? Let us know.

 







 





 



2016's GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
One Team at a Time

The Largest Asset Protection Team in the World



The Walmart U.S. AP Team at the 2016 AP National Meeting for Market, Regional and Home Office Teams.
 
Walmart is committed to protecting people and profit


"Direct. Deter. Detect"



Click on image to enlarge picture

This picture represents their Market AP Managers, Regional AP Managers, Divisional AP Sr. Directors, and the Home Office team


LP teams - Send in your Group Selfie
Free Plaque - Chance to win a Pizza Party - 1 Exec. Wins Free Trip To NRF Protect


Submit your new 2016 Group LP Selfie here!

Retailers, see more 'Group LP Selfies' here.
Solution Providers, submit your 'Group Vendor Selfie' here.



 

Aaron Rogers was promoted to Senior Director of Retail Support
for Axcess Financial.

Aaron's new role will be inclusive of retail/corporate Asset Protection and all Retail Operations. He was previously the Director of Asset Protection for Axcess Financial for over three years and Manager of Risk Services in 2012 for over four years. He has also held other loss prevention leadership roles for Radio Shack as Area LP Director and Divisional LP Director East, Sears as District Loss Prevention Coach, and Lowe's as Area LP Manager. Aaron earned his Bachelors of Arts in IT from Western Governors University. Congratulations Aaron!








Gap Distribution Center Fire "Intentionally Set"
Authorities say a massive blaze that ripped through a Gap Inc. distribution center in New York was intentionally set.

State police said Tuesday that the federal Bureau of Alcohol, Tobacco, Firearms and Explosives determined the origin of the fire was "incendiary." No other details have been released. State police and the ATF continue to investigate.

The fire late last Monday caused heavy damage to part of the Fishkill facility about 50 miles north of New York City.

Some of the distribution center's 1,300 employees were scheduled to return to work this week in other sections of the sprawling warehouse complex. nypost.com 

 

Paris, France: 35 French Auction workers convicted in Million dollar theft scam
A Paris court convicted two auctioneers and 33 other people working for France's biggest auction house Tuesday in a vast, long-running scam to steal thousands of valuable items worth millions of euros. The works included a Courbet painting, Chagall and Matisse lithographs, stage costumes of famous French mime artist Marcel Marceau, a Ming-period Chinese tray and a 2.08-carat diamond. The case involved about 50 people who worked at Hotel Drouot, the biggest, oldest and most famous French auction house. They were charged with gang-related theft, conspiracy to commit a crime or handling of stolen goods. wnem.com


Don't Ignore These Holiday Security Issues
In the lead-up to this year's holiday season, retailers across the country are already making important preparations in the hopes of increasing sales, improving customer service, and preventing data breaches. This last concern carries with it a heavy price tag; according to a survey from the Ponemon Institute, the average cost of holiday season cyber attacks is $8,000 per minute or nearly half-a-million dollars per hour.
 
Prioritizing physical over digital 
Though a major focus in past holiday seasons has been physical loss prevention at the inventory and store levels, theft has become more and more digitized. In order to fully address the large spectrum of threats affecting today's retailer, technologies used for both physical and digital loss prevention need to be paired together. chainstoreage.com

U.S. Judge Allows Hanjin Ships to Dock Safely in U.S. Ports
Can They Pay to Unload them?

Korean shipping line Hanjin Shipping Co Ltd won an order on Tuesday from a U.S. judge extending bankruptcy protections so its vessels can dock at U.S. ports without fear creditors will try take actions against the ships as they have in other countries.

It is unclear if the shipping company can afford to pay the workers needed to unload the ships stranded offshore after bankruptcy filing. Since the carrier filed for bankruptcy in Seoul last week, ports, cargo handlers, truckers and railways have refused to touch Hanjin's containers, fearing they won't get paid.

The order is temporary and Hanjin will need to return to court on Friday for a final order after talks with stakeholders to try to resolve complex problems involving ports, terminal operators and retailers, Sherwood said. wsj.com

Gatekeeper Systems Announces purchek 2.0 Pushout Theft Prevention Solution
Gatekeeper Systems, the leading provider of intelligent cart solutions, announces the release of purchek 2.0 pushout theft prevention solution, the next generation of locking wheel technology preventing shopping carts full of unpaid merchandise from being pushed out of stores. While opportunity theft continues to be a problem for retailers with shopping carts, organized retail crime (ORC) theft has increasingly been responsible for retail shrinkage. Shopping carts are quickly becoming a tool of choice among ORC rings due to the large size and quantity of items a cart can carry and the growing ease of reselling stolen merchandise. prurgent.com

DHS Secretary Johnson, FBI Director Comey to Address ASIS 2016
Homeland Security Secretary Jeh Johnson and FBI Director James Comey have been added to the roster of keynote speakers at the 62nd annual ASIS Int'l Seminar and Exhibits to be held Sept. 12-15 in Orlando, Fla. Johnson will address attendees at a luncheon on Sept. 12 (12:15 p.m.), and Comey will speak to members of the CSO Center for Leadership & Development, as well as invited guests, on Sept 13 (11 a.m.). securitysales.com

Join RLPSA and Marsh for the Oct. 4 Webinar: "Restaurant Industry Loss Trends: How Do You Compare? How Can You Improve?"
The Marsh panel of analytics, workforce, and claims experts will cover the loss trends identified in our recently released "Restaurant Industry Practice 2015 Loss Benchmark" report and explain what they could mean for your business. We'll cover emerging trends found in restaurant industry workers' compensation and general liability loss data; how to identify and manage the potential risks and liabilities facing your organization; the practical implications of the data and best practices to be implemented.

How to Register: Email RLPSA Executive Director, Amber Bradley, at amber.bradley@rlpsa.com. Seating is limited to 50. Email today! Include in your email: First and Last Name, Title, Company, Email Address.

Hundreds of retailers urge Congress to preserve swipe fee regulations
More than 400 U.S. retailers have signed a letter to members of Congress, urging lawmakers to preserve the so-called "Durbin Amendment" to the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act. The amendment, championed by U.S. Sen. Dick Durbin (D-IL), limits the fees that credit card companies can charge for transactions through retailer point-of-sale systems. Retailers believe that credit transactions made using EMV cards should carry the same, lower swipe fees charged for debit transactions. retaildive.com


NY coalition pushes for reliable work schedules nationally
A coalition of New York-based advocates on Tuesday launched a national campaign to press large retailers, restaurant chains and other companies to end on-call and last-minute scheduling, which allows companies to assign shifts to workers with only a few hours' notice. ap.org

Dollar Channel Leads In New Store Growth
Consumers flocked to more than 6,100 new retail stores that opened across the U.S. between December 2013 and December 2015. While grocery stores and supercenters still drive the bulk of consumer packaged goods sales, two different channels are leading in store expansion. Together, dollar stores and convenience stores represented more than 87 percent of the total new store openings. And while c-stores had the highest total number of store openings (2,913), dollar stores are actually growing at the fastest rate (9 percent). theshelbyreport.com

PacSun Wins OK For Ch. 11 Reorganization Plan With $88M Debt Swap

Casey's General Stores to build 116 stores

Chicago: Workforce agencies using Wal-Mart grant money for retail job assistance


Quarterly Same Store Sales Results
Hudson's Bay Company Q2 comp's up 1.9%, sales up 59.6%

All the News - One Place - One Source - One Time
The D&D Daily respects your time and doesn't filter retail's reality



 

Breach Alert: POS Vendor Lightspeed
Hacker Accessed Databases; Breach Severity Unclear

Montreal-based Lightspeed POS, founded in 2005, sells a cloud-based point-of-sale system to retailers and restaurateurs that's used to process both physical and online transactions, and which competes with the likes of Shopify and Square. According to the notification, the breach affects the company's cloud-based POS product, Lightspeed Retail, which doesn't handle card data or customers' personal information, and which is mainly used by retailers.

Lightspeed couldn't be immediately reached for comment on the data breach notification, including how many customers it had alerted, how many might have been affected, as well as when the breach occurred and when it was detected. The company's website says it counts more than 38,000 customers across 100 countries, and processes 12 billion transactions annually.

Canada lacks a nationwide mandatory data breach notification law. Aside from some rules that apply only to healthcare data, "Alberta is currently the only province in Canada to have generally applicable mandatory data breach reporting requirements for all private sector organizations," according to law firm DLA Piper.

The breach notification says that Lightspeed discovered that someone had accessed its Lightspeed Retail system without authorization and that it doesn't know how bad the breach might be, although it's hired unnamed "third-party security experts" to conduct a digital forensic investigation, as well as applied unspecified software patches. databreachtoday.com

CLOUDSEC2016: Key Questions CEOs Should be Asking About Cybersecurity
One of the most effective ways to engage the board in cybersecurity discussion is to present benchmarking, advised Darren Argyle, global CISO at Markit.

The panel agreed that CEOs are now asking the right questions. According to Argyle, CEOs are "more informed than you'd expect. They totally get it." In fact, CEOs are now wanting to drill down into the next level of detail. "We need to be better informed about how to communicate with them at their level in business terms," Argyle stated. "Boards change, executives change, you just have to keep it relevant and keep a risk-aware culture."

Troels Oerting, global CISO at Barclays, attributes the growing C-level interest to regulation and personal liability. "It needs to be understood, however, that you can outsource work, but not responsibility." With this in mind, Oerting recommended testing and re-testing your suppliers and their services.

Ferguson argued that although Boards "get it", they sometimes don't get how mature the business model is in organized crime. They need to be careful, he said, not to under-estimate the adversary.

"Security used to be an after-thought, but now it's built in to everything we do," said Michael Wignall, national technology officer at Microsoft. "But, the user is still the highest risk-factor, and it's our responsibility to educate our customers."  infosecurity-magazine.com

Report: Social Media Poses Security Risks for Businesses
Social media and remote working are the least understood end-user security issues among businesses, according to a report from IT security firm Wombat. The top problem area for end users, with 31 percent of questions missed, is safe social media use, yet only 55 percent of security professionals assess employee knowledge on this topic.

"I found it concerning that 37 percent of users in the retail industry missed questions within our protecting and disposing of data securely module. Given that most retailers are under PCI compliance requirements, I expected these users to perform better here," Trevor Hawthorn, chief technology officer of Wombat Security, told eWEEK. "I suspect that these numbers are due to the transient and temporary nature of in-store employees. Training that is long, video-based or in person is also probably going to be an issue for this young, hourly workforce - short interactive training works best in these settings." eweek.com

PayPal in deal with MasterCard for store payments
The payments services company has entered into a partnership with MasterCard that will allow shoppers to use PayPal's services in stores. In July, PayPal signed a similar agreement with Visa. chainstoreage.com

Quarter of Bank Breaches Due to Lost, Stolen Devices

 





 

Walmart Partners with Corrective Education Company to Support Badges for Baseball

September 6, 2016 (Baltimore) - Walmart with the support of Corrective Education Company donates $200,000 to the "Badges for Baseball" program, part of the Cal Ripken, Sr. Foundation.

Badges for Baseball is a juvenile crime prevention initiative created in collaboration with the U.S. Department of Justice. It's a simple concept: pair kids together with members of law enforcement to play and learn.
 
Walmart is proud to support such a life-changing program.

"We have seen the transformative power of youth sports to teach vital lessons like teamwork, communication, respect and leadership," said Paul Jaeckle, Senior Director, Asset Protection Strategy and Solutions Design at Walmart. "We want to positively influence future generations. This donation will enable more teams to form, with curriculum reaching 1,500 more kids."

Badges for Baseball's outreach focuses on underserved communities. Coaches teach important lessons that extend both on and off the field.

"Walmart and Corrective Education Company stand together to strengthen the families in our communities. CEC is grateful to Walmart for making this exciting partnership with Badges for Baseball possible," said Brian Ashton, Corrective Education Company CEO.

About Walmart: Wal-Mart Stores, Inc. (NYSE: WMT) helps people around the world save money and live better - anytime and anywhere - in retail stores, online, and through their mobile devices. Each week, nearly 260 million customers and members visit our 11,528 stores under 72 banners in 28 countries and e-commerce websites in 11 countries. With fiscal year 2016 revenue of $482.1 billion, Walmart employs approximately 2.3 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. Additional information about Walmart can be found by visiting http://corporate.walmart.com on Facebook at http://facebook.com/walmart and on Twitter at http://twitter.com/walmart.

About CEC: CEC is a leader in restorative justice, occupying a unique niche in the loss prevention market. CEC's program enables first-time offenders to correct their mistakes and avoid prosecution. Retailers can reallocate loss prevention resources and law enforcement can focus their efforts in more effective ways for their individual communities. CEC works with individuals, retailers, law enforcement, prosecutors and parents to provide a successful, equitable and more efficient alternative to judicial prosecution. We are changing lives, making communities safer and restoring confidence between private and public sectors. www.correctiveeducation.com

 







 

Agenda for RCC Loss Prevention Conference finalized!

Don't miss insights from these thought-provoking experts:

The conference will be held on Sept. 29 at the International Centre in Mississauga.
 
Visit RCCLPConference.ca to register and to view the finalized agenda.
 

Kick off ASIS conference with Canada Night
Canada Night at this year's ASIS International annual conference will take place on Sunday, September 11, at Lafayette's Restaurant and Bar. Canada Night is an annual social event hosted by the ASIS Canada Night committee and supporting sponsors. It attracts close to 1000 attendees each year. This not-to-be-missed, informal mixer is where fellow Canadians and ASIS members working in the security industry can meet, mingle and network, as well as recognize Canadian members who contribute to the growth and professionalism of the security industry. canadiansecuritymag.com

Ontarians pick LCBO as top spot for legalized pot sales: poll
A new survey shows many Ontarians rank the LCBO as their top choice for where legalized marijuana should be sold. The Nanos poll was conducted for the Ontario Public Service Employees Union (OPSEU) which represents LCBO workers. The survey found more than 40 per cent of Ontarians support legalizing the sale of marijuana in Canada and if it's going to be sold recreationally, over 40 per cent think it should be sold at LCBO stores. 680news.com

Canada's terrorism threat level at medium

Kindersley, Sask., Walmart evacuated after bomb threat

Sears Canada posts $91.6 million loss in second quarter

Hallmark to woo Canadian card buyers with new lines

 

Winnipeg, MB: Grocery store staff, homeowner threatened by man wielding 'machete-style' knife
A 41-year-old man faces several charges after staff at a grocery store and a garage in west Winnipeg were threatened with a large knife in a robbery and a break-in yesterday.

The robbery started around 5 p.m. Monday at a grocery store, where a man started filling a shopping cart with merchandise and hiding some items in a backpack.

After he spent about 45 minutes in the store, the man was confronted by staff as he tried to take the merchandise out of the store without paying, but the employees backed off when he produced a large "machete-style" knife, a police spokesperson told CBC News. Then just after 6 p.m., police said the same man broke into a garage at a home on Hind Avenue and took some items.
 
A suspect was arrested near and some of the stolen items were recovered, said police, who added that no injuries were reported in either incident.
cbc.ca

Surrey, BC: Employees arrested after police called to robbery at pot shop
A robbery at a Surrey marijuana dispensary Wednesday ended in two arrests - but it was the employees who were taken away in handcuffs, not the robber. Someone had burst into the WeeMedical store near Scott Road and 88 Avenue with a can of mace and made off with a small amount of merchandise.

"I got a call that the store was robbed and I raced down," said Nicholas Thompson, who works at the shop. "Everything was fine. We called the police. They showed up. They were interested in everything." When Thompson found out everyone was okay, he left. Then, he says, police called him.

"The police called me back to give a statement. As soon as I pulled up, they said I was under arrest for trafficking marijuana through the dispensary," he said.
cbc.ca

Whitehorse, YT: Mystery shopper scam tricks Yukoners into depositing fraudulent cheques
The RCMP say Yukoners have been victimized by a new wave of fraud - text messages offering jobs for mystery shoppers. Whitehorse RCMP are investigating after victims reported that they had applied for the jobs after receiving a text message with the offer.

According to a news release, soon after, the victims received a letter in the mail with a cheque for $2,980 and instructions to deposit the cheque into their bank account, and then withdraw $2,480 in cash. They were then instructed to deposit the $2,480 into a separate account at another bank. The detailed instructions continued, telling the victims to spend $100 at a store like Walmart, allowing them to keep the final $400 as payment.

At some point, the victims received calls from their banks, informing them that the cheque they deposited was fraudulent and that they had to pay the money back. "Leaving the victim out a few thousand dollars," the news release said.
cbc.ca

Brockville, ON: Police make arrest; suspect had left cart full of merchandise
A 27-year-old Smiths Falls man has been charged in connection with an incident that occurred at the Walmart store in Brockville in August. A male suspect had fled the scene on foot after being approached by store security on Aug. 9; left behind was a shopping cart full of merchandise, according to Brockville police. The subsequent investigation led city police to identify the suspect. He had been arrested by Brockville police in April and charged with possession of stolen property and break-in instruments. insidebrockville.com

Surrey, BC: City's crime is down but safety fears are up; Assaults, robberies lower in 2016 compared with 2015, but business owners feel less safe
The Downtown Surrey Business Improvement Association's (DSBIA) August security audit found that only 71 per cent of business owners and employees felt as safe in their area as they did a year ago. Perceptions of safety in downtown Surrey have been falling steadily since 2013, when 93 per cent of business owners and workers felt as safe as they had the year before. scmp.com

Kitchener, ON: Convenience store robbed at knife-point

Another armed robbery at St John's drug store

Winnipeg: One arrested in Armed Robbery of Food Fare in Portage

 
 


 

 Survey Says! 2015 Shrink Data Results (NRSS)

Dr. Richard Hollinger, Professor Emeritus, University of Florida

 

In 2014, retailers lost an estimated $44 billion to shoplifting, employee and vendor theft, and administrative error. How did they do in 2015? In this session, hear the latest findings from the 2016 National Retail Security Survey using 2015 data. Dr. Richard Hollinger, criminology professor at the University of Florida and lead author of the NRSS report for the past 24 years, outlines the results, reviews best practices, and shares some key emerging trends in retail loss prevention.

Episode Sponsored By:


LPNN Quick Take #15

 

Capt. John Romero of the LAPD's Commercial Crimes Division chats with Joe and Amber about public-private sector partnerships, ORC efforts, and retirement plans in this LPNN Quick Take.

Solution Providers: Have a video or commercial you want to publish? Contact us



 

 

Risk and Loss Prevention professionals treated to day of world class presentations at Retail Risk - New York

The Retail Risk conference series is the biggest risk and loss prevention conference series in the world. And delegates attending their second New York conference, which took place at the Downtown Marriott in the heart of New York's financial district, could clearly see why...

Delegates were treated to a veritable fest of new and exciting presentations by outstanding speakers, brought together from around the world, freely giving their expertise, experience and inspiration to the assembled audience.


RFID is impacting more and more LP departments, most of whom have no ownership of the process driving it adoption. Jon Wright of River Island, flown in from England just for the conference, gave a slick, thought provoking presentation on how his business had adopted RFID not just to reduce shrink, but primarily to increase sales and improve the customer experience. Not only has his department taken ownership of the adoption process, but managed to achieve it without any involvement from IT - making the system quicker to adopt without burdening other departments. John's point by point guide provided a blueprint for those present to follow in their own businesses, avoiding pitfalls and learning from hard won experience. All in all, an excellent take away for most of those present - but this was only the beginning...


David Thompson, Director of Investigations, Research and Innovation at Wicklander Zulawski & Associatesgave an energising and inspiring insight into WZ interview techniques underlining why they have such an outstanding reputation in the industry. Real video interview footage was shown and analysed demonstrating the approach in an enthralling presentation, with Tom Cruise and Jack Nicholson dramatizing some of the techniques learned in the famous "You can't take the truth" scenes from the Hollywood blockbuster "A Few Good Men." David then went on to expand on his techniques in a free training workshop provided for delegates later in the day.


Following the first coffee and networking break, David Bhattacharjee, Vice President of Data Analytics for Stanley Black and Decker made the unfathomable understandable and even entertaining, as he romped through a very informative and educational presentation on using Big Data & Analytics to improve store profitability. Big Data seems implicitly incomprehensibly complex and David showed great skill in simplifying the approach in order to make quick big wins in stores using existing infrastructure to reduce shrink, improve hiring decisions and improve the customer experience as well as boosting profits by millions of dollars.


Then followed Skip Myers, hot from his breakfast session for those early risers determined to beat the New York morning traffic. This time Skip talked about his Agile loss prevention approach to addressing challenges posed by the business. Skip is Director of Loss Prevention and Risk Strategy for Micro Center who promises their customers that if they order online they can pick up their purchase within 18 minutes of placing the order! This remarkable service level also posed remarkable challenges for the LP department. Skip demonstrated a thought process that not only supported the, frankly, impossible-sounding customer service level to help make it a commercial reality for the business, but also could be used by others to help "Ruin A Bad Guy's Day." Remarkable!

View the whole conference recap here 

Retail Risk - New York will return to the city September 14th 2017



 


On Counterfeit Goods, Lots Of Action But Little Progress
As the trafficking of counterfeit goods continues to balloon, brand owners are getting more aggressive in how they attack the issue, but experts say there's still no easy or immediate answer in sight for the half-trillion-dollar problem.

Indicators of increasing frustration among top consumer brands have piled up this summer, from a closely watched case against Chinese e-commerce giant Alibaba to huge default judgments for fashion designers, internal discord at the world's top anti-counterfeiting watchdog and a major brand's pulling its products from Amazon.

Experts say the recent headlines are emblematic of a real shift in how U.S. and European companies are dealing with the ever-growing problem of counterfeiting. "The reality is that counterfeiting is growing, and quite rapidly."

The sale of goods over the internet has skyrocketed in recent years, more than doubling in the U.S. from $168 billion in 2010 to $341 billion in 2015. Globally, e-commerce grew by more than 25 percent in 2015, to $1.5 trillion, according to research firm eMarketer; that number is expected to grow to $4 trillion by the end of the decade, which would account for nearly 15 percent of global retail sales.

With that boom has come a parallel spike in counterfeiting. As more consumers take to the web to shop, counterfeiters in loosely regulated markets like China can move more product directly over the internet - where anonymity is king and evading capture is as simple as abandoning a URL or account and moving on to the next spot.

The numbers are staggering. A study released in April by the Organization for Economic Cooperation and Development valued global trade in counterfeit goods at $461 billion, or 2.5 percent of all international trade - up from just $200 billion in 2008. According to a December report by the office of the U.S. Trade Representative, the sale of counterfeits online grew 15 percent in 2015 alone. law360.com

Will Amazon's 'brand gating' put counterfeiters out of business?
Counterfeiters and unauthorized sellers have long caused problems in Amazon.com's relationship with brand manufacturers.The company will now require proof of purchase from popular brands and one-time fees up to $1,500 per brand.

"We want customers to be able to shop with confidence on Amazon," Erik Fairleigh, an Amazon spokesperson, told CNBC. "For certain products and categories, Amazon requires additional performance checks, other qualification requirements, and fees."

Amazon is taking this action - called "brand gating" - less than a month after Birkenstock announced that beginning on Jan. 1st it would no longer do business with the site or any of its third-party sellers. The brand made the decision after finding a large increase in counterfeits being sold on Amazon along with a big jump in unauthorized sellers.

Birkenstock USA CEO David Kahan sent an e-mail to the brand's retail customers to explain the decision.

"The Amazon marketplace, which operates as an 'open market,' creates an environment where we experience unacceptable business practices which we believe jeopardize our brand," he wrote.

Reports have identified Adidas, Funko, Hasbro, Hewlett Packard, Lego, Nike and Samsung among the brands being checked as part of Amazon's new protocol. retailwire.com

Online retailer's return policy singles out these two N.J. towns
TThe return policy for Shan and Toad, an online children's clothing store, is pretty standard until you reach the asterisk. The store offers full refunds on items not on sale for shoppers who are "dissatisfied" with his or her purchases, unless you live in Lakewood. Or Passaic City, or three locations in New York. Customers from those towns may only get store credit or make exchanges for returns. Shan and Toad's website offers no explanation why the two New Jersey towns along with Brooklyn, Monsey, and Monroe in New York are treated differently. Lisa Coryell, a spokeswoman for the state Division of Consumer Affairs, said the state's Refund Policy Disclosure Act does not address online sales. nj.com


DSW grows its online sales by 21% in Q2









Hingham, MA: 10 to 12 Teenagers swarm, rob Apple store in the Derby Street Shoppes
Teenage boys rushed into an Apple store in Hingham on Monday evening and stole 22 phones, total value of $14,000. Ten to 12 boys went into the store in the Derby Street Shoppes about 5:40 p.m. in what was described as "an organized retail theft" and stole the phones before fleeing, Hingham police said in a Twitter posting. Police said the teenagers were all wearing sweat shirts with their hoods on. Hingham Police Sergeant Steven Dearth said a witness saw some of the boys leaving in what looked like a white Ford Taurus with the license plates covered up. bostonglobe.com


North Andover, MA: Police charge couple with stealing $4000 worth of merchandise from Kohl's
Police arrested and charged a couple with stealing an estimated $4,000 worth of merchandise from Kohl's Department Store late Sunday afternoon. They bolted from the store, pushing shopping carts loaded with stolen goods. Kohl's reported the theft at 4:57 p.m. the 2 shoplifters escaped capture by running into a wooded area that adjoins the North Andover Mall. The two later returned to their car and were quickly arrested. eagletribune.com

Dalton, TN: Hole cut in Lawn & Garden fence leads to the theft of over $ 2,000 in merchandise
Dalton Police are seeking help in identifying a man who cut a hole in a Walmart fence to steal items. A man pulled up to a wall of the store and cut a hole in the fence of the lawn and garden section. He then parked the minivan, and went into the store and used shopping carts to load items near the fence. After exiting the store, the man then loaded the items into the van. He then repeated the process. The stolen merchandise is valued at over $2,000 and includes HP desktop computers, a TV, seven different Lego items, and three Marvel action figures. wrcbtv.com


Pine Bluff, AR: Bond set at $10,000 for Walmart Associate busted for theft
Loss Prevention reported that Javeon Shelton had taken a 55-inch television valued at $428 on Aug. 30, and a 65-inch television valued at $998 on Sept. 2, out of the store. Shelton was questioned and said he had been paid $40 for the 55-inch television and $140 for the 65-inch television, and said he gave a co-worker $100 of that and kept the remaining $40. pbocommercial.com

Spokane, WA: Three arrested for using Walgreens receipts from the trash to return stolen items

Selinsgrove, PA: Police seeking Target electronic thief, hit for $1,900

Murfreesboro, TN: Two Women Accused of Shoplifting Over $1,600 in Merchandise from Kohl's


Do you have an ORC case to share? Publishing it educates the LP & retail community, which might fuel even more jobs and funding. Share your ORC News and help the industry! 





Shootings and Deaths

San Mateo, CA: One dead, two detained in shooting near Hillsdale Shopping Center
A 31-year-old man was shot to death Tuesday night near Hillsdale Shopping Center. Two suspects, meanwhile, were detained following a high-speed chase that ended in San Francisco. The shooting was reported just before 7 p.m. near 36th Avenue and Colegrove Street. Responding officers found the victim suffering from multiple gunshot wounds. He was pronounced dead at the scene. No other suspects are being sought in the shooting, which police said appears to be an isolated incident and not random. nbcbayarea.com


Charlotte, NC: 911 calls released in Northlake Mall shots fired incident on Labor Day
Newly released 911 calls reporting shots being fired at Northlake Mall Monday shed new light on what shoppers thought was happening. The incident happened around 3:15 p.m. Emergency crews responded and the mall was partially evacuated before police determined the shots were fired outside and that there were no victims. wbtv.com


Robberies and Thefts


Miami, FL: Two Armed men storm Dollar General as cameras roll
Two armed robbers stormed a Flagami Dollar General and demanded money from two people inside, police said. One robber managed to steal a cellphone from one victim, while the second robber pistol-whipped the other victim - but neither got any cash. On Tuesday, Miami police released surveillance video of the June 5 incident at Dollar General, 5175 SW Eighth St., in hopes of identifying the robbers. miamiherald.com



Conyers, GA: Robbers strikes three times within 24 hours
A bandana wearing lone gunman robbed two auto parts stores and a Dollar General Store within 24 hours. The armed gunman hit Dollar General, Advanced Auto Parts and O'Reilly's, the suspect fled with cash and no injuries were reported. fox5atlanta.com

Las Cruces, NM: Man robs a woman in Walmart parking lot; he picked on
the Wrong Girl

Annalece Reber was leaving the Wal-Mart on Saturday evening with two bags of ice in hand and her wallet tucked under her arm. Reber, a 19-year-old, was heading to her car, when a man suddenly attacked her from behind and made off with her wallet. Reber, a seasoned track athlete, said her first instinct was to chase after the man, later identified by Police as 48-year-old Christian Sanchez. "I dropped both bags of ice, and I took off after him, which I suppose isn't a great thing to do - but I did it," she said. "I chased him for about 200 feet before I caught him. I grabbed the back of his collar, and I had a death grip on it - and I just started hitting him." Reber said she struck Sanchez a few times in the head and face before he turned around and told her: "Fine, have it back," she said. "At this point, I was so angry that he would even do that to somebody," she said. "So I hit a few more times and started screaming at him: 'What do you think you're doing?' And he said: 'I'm sorry, I'm sorry. I'm down on my luck.'" And she told him: "That's no excuse to attack an innocent girl and rob her." A crowd of people assisted Reber until police arrived. lcsun-news.com

Silverthorne, CO: Code Adam called for missing infant at Lowes; appears customer just grabbed the wrong cart
A woman shopping at the Silverthorne Lowe's on Saturday had a bit of a scare when her shopping cart disappeared. The cart carried, in addition to some light fixtures, her 3.5-month-old baby. She immediately informed store security, which announced a "Code Adam" over the PA system ordering employees to position themselves by all the store exits. While running through the store, the woman saw a man in his mid-50s pushing her cart, which still contained her baby. After retrieving her child, the woman decided to report the incident. She went back inside and pointed out the man, who she said she was still surprised to see shopping after the incident. A Silverthorne officer questioned the man, who said he had no idea the cart wasn't his - or that there was a baby in it. summitdaily.com

Temple, TX: H-E-B employee punched while reporting beer theft

Manassas, VA: Thieves cut hole in roof to steal $100,000 in Jewelry from Pawn shop

Lake Hamilton, FL: Two arrested for Burglary of Max Jewelry store in Lakeside Village Mall

Zales in the Magnolia Mall, Florence, SC reported a Distraction Theft on 9/5, merchandise valued at $2,699

Kay Jewelers in the Columbiana Center, Columbia, SC reported a Distraction Theft on 9/4, merchandise valued at $1,499

 

Skimming

O'Fallen, MO: Third credit card skimming device located

Tampa, FL: Man sentenced to eight years in credit card skimming scheme

Credit Card Fraud

Tolland, CT: Police Arrest Three in Alleged Credit Card Fraud Ring
Police arrested three people after they found forged credit cards in a car they pulled over for speeding. The three are all facing charges. Police say they pulled over the car along I-84, around 7:48AM, on September 4. Police say the car was speeding. During that traffic stop, police say they believed one of those suspects gave a fake name, and police got permission to search the car. Police say they found 30 fraudulent credit cards, with a number of different names, a number of gift cards, and $800 cash. wtnh.com

ABC - Winterville, NC - Shooting
Advanced Auto - Conyers, GA - Armed Robbery
Circle K - Bakersfield, CA - Armed Robbery
Dollar General - Tyler, TX - Robbery
Dollar General - Miami, FL - Armed Robbery
Dollar General - Conyers, GA - Armed Robbery
FastLane Convenience - Columbia, MO - Robbery
Food Co - Fresno, CA - Robbery
Global Food - Manassas, VA - Burglary
Harding's Dairy Bar - Tunkhannock Township, PA - Burglary
KFC/ Taco Bell - Miramar, FL - Burglary
Lucky Mart - Cardwell, MO - Robbery
Market Express Gas - Bakersfield, CA - Armed Robbery
Max Jewelry - Lakeland, FL - Burglary
New Shoe Store Plus - Eaton Township, PA - Burglary
Nordstrom - Palo Alto, CA - Robbery / Parking lot
Obama - Richland County, SC - Armed Robbery
O'Reilly's Auto - Conyers, GA - Armed Robbery
Smith's Country Store - Beaumont, PA - Burglary
Taco Time - West Jordan, UT - Armed Robbery
The Official Barber - Jackson, MS - Burglary
Tobin's - Oconomowoc, WI - Burglary
7-Eleven - Hamden, CT - Robbery
7-Eleven - Burlington Township, NJ - Armed Robbery
7-Eleven - Kearns, UT - Robbery
7-Eleven - Willingboro, NJ - Robbery
   








 






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Aldo Lopez, CFI has been named Regional Loss Prevention Manager for Spirit Halloween. 

 

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The Psychology of Teamwork: The 7 Habits of Highly Effective Teams  There's much to say about the strength of teamwork, but there's also much praise put on star performers. While some instances are best for star performers, working with a bonded team can impact performance at high levels. Here's what it takes to build a great team. Funny bone

5 Obstacles to Employee Engagement and How to Overcome Them  Improving employee engagement is a big issue with organizations, especially since only 28% of employees are high engaged at their companies. Use these five tips to boost employee engagement. Five I's 

The 5 Most Important Characteristics of Great Teams  Getting the right people together, that will mesh well and boost success for an organization is difficult, but it can get much easier if you follow this formula! Here are the five most important factors for a high-performing and impactful team. Look for these qualities and you'll build a successful group. Perfect number

Here's Why Recognition is the Key to Employee Engagement  There's just something about feeling like you did a great job, feeling valued, and that your work was appreciated. Recognition can go a long way, especially towards keeping your employees engaged. Use this model to recognize your team's hard work. PRAISE 


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The "rumor mill" is a very treacherous and unforgiving world of fact and fiction that at times is filled with innuendos, accusations, untruths, and whatever gets added to the information being talked about regarding companies and people. Participating in it is human nature and we all know third-party information leaves a lot to be desired. So the rule of thumb should be to be cautious about believing, try not to form an opinion until you've heard both sides, understand the agendas that everyone has, and most importantly be careful about what you say.

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Gus Downing

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