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 9/15/16 Subscribe Free LP, AP & IT Security's #1 News Source Daily Archives

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Bart Fuller was recently named Director, Asset Protection
for Walgreens

Bart was previously the Director of Loss Prevention for T-Mobile for over five years before taking this new role. He had been at T-Mobile since 2008, when he started as a Senior Loss Prevention Manager. Bart was also a Regional Loss Prevention Manager for Nordstrom. He earned his Bachelor of Science degree in Criminal Justice from Texas Christian University. Congratulations Bart!

Marlene Weber was recently promoted to Director of Loss Prevention - Global for Williams-Sonoma, Inc.
Marlene was previously the Regional Loss Prevention Manager for the retailer for over eleven years before receiving this promotion. She was also a Regional Loss Prevention Manager for Brooks Brothers in 2001. Marlene earned her Bachelor of Arts degree in Negotiations/Business Communications from Michigan State University. Congratulations Marlene!

Merrissa Nacht was recently named Director of Investigations and Compliance for Century 21 Department Stores

Merrissa was previously the Investigations Manager for Gucci for a year before taking this new role, and had also been the Corporate Investigations Manager for Century 21 Department Stores from 2006 to 2015. Merrissa earned her Bachelor of Arts degree in Political Science from University of Delaware. Congratulations Merrissa!


Greater Share of U.S. Workers Testing Positive for Illicit Drugs 
Workplace Heroin Use up 146%

The share of U.S. workers testing positive for illicit drug use reached its highest level in a decade, according to data from millions of workplace drug tests administered by Quest Diagnostics Inc., DGX 1.01% one of the nation's largest medical-screening laboratories.

Detection of illicit drugs-from marijuana to heroin to methamphetamine-increased slightly both for the general workforce and the "safety-sensitive" workforce, which includes millions of truck drivers, pilots, ship captains, subway engineers, and other transportation workers. Employers are required to test those individuals at random, as well as in specific situations such as after accidents occur.

Overall, 4% of worker drug tests were positive in 2015. Among safety-sensitive workers, positive tests rose to 1.8% from 1.7%. In the general workforce, positive tests rose to 4.8% from 4.7%.

Some of the positive results are later discarded if a worker produces a doctor's prescription for a legal drug. However, the majority reflect illicit use, driven by increases in detection of amphetamines, cocaine and heroin, according to the Quest data.

In 2015, positive results from workers tested by Quest rose for the third year in a row following decades of declines.

The data, which is based on more than 9.5 million urine tests, mostly echoes broader statistics gathered by the U.S. Department of Health and Human Services, which surveys Americans about drug use every year. The agency found that in 2014, the year of the most recent completed survey, about 10% of Americans over age 12 had used an illicit drug in the prior 30 days, the highest share since at least 2002.

The share of positive tests declined to a low of 3.5% in 2010 and stayed at that level until 2012, when it began to rise. The increases overlap with legislation in Colorado and Washington, where voters approved initiatives allowing the recreational use of marijuana in 2012. Since then, more than 20 other states have legalized that drug in some form.

Marijuana "remains America's favorite illegal drug," said Barry Sample, director of science and technology for Quest's employer solutions business. Nearly half of all workplace positive tests are for marijuana, with the number holding steady from 2014.

"We've heard concerns from some employers [in those states] about the difficulty in identifying and hiring workers that will pass the drug test primarily because of marijuana positives, but when we look at our macro picture, our data doesn't necessarily bear that out," he said.

More troubling was an increase in detection of heroin. While the numbers are relatively small-less than one-tenth of 1% of all drug tests-heroin positives increased 146% in the general workforce between 2011 and 2015 and 84% in the safety-sensitive workforce.

Heroin use has increased in part because of a crackdown on abuse of prescription opiates such as hydrocodone, said Dr. Sample. Drug users turn to heroin when it is "more difficult or expensive to obtain extra prescriptions from physicians, or buy diverted pharmaceutical products" illegally, he said.

On the other side of that coin, Quest found that detection of the two most common prescription opiates-hydrocodone and hydromorphone-fell steeply in 2015. wsj.com

See ya, Wouldn't Want to Be Ya.
Mall Owners to Department Stores

America's second-largest mall operator has a message for department stores leaving its malls: See ya, wouldn't want to be ya.

News that Macy's plans to close 100 stores, or 14 percent of its fleet, sparked fear of other big chains such as Sears and J.C. Penney following suit. That could create a glut of vacant mall space, which might be bad news for malls that house such anchor chains.

General Growth Properties, however, implied at a real-estate conference on Tuesday it would be just fine with Macy's leaving some of its malls. In fact, it's in discussions with Macy's and other anchor tenants about which malls it wants the chains to leave. Sounds like a strange thing for a mall operator with Macy's in about 70 percent of its malls to do, no?

In the traditional mall model, department-store anchors are the major drivers of traffic. That model is becoming obsolete, GGP explained. In fact, GGP said it can fare better when an anchor store like Macy's leaves.

One reason: Close to zero new malls are being built these days, constricting the supply of real estate. That leaves growing, healthy retailers hungry for good space.

Smaller stores in groups often drive just as much traffic to malls as old anchor chains do. And these stores often pay more rent than the old anchors, which typically pay below-market rents, based partly on the outdated premise they're the main traffic draw.

GGP has redeveloped more than 80 vacant department stores since 2011.

The downfall of department stores leaves little choice for mall owners. To keep shoppers coming amid an ongoing plunge in retail traffic, mall operators have to think creatively about how to stay relevant. Sometimes that means thinking outside the department-store box. bloomberg.com

Share of shopping center space that isn't
dedicated to retail or restaurants

Click to enlarge graph
Shopper traffic continues to decline at North American shopping centers

Click to enlarge graph

Federal Prosecutors Investigating Wells Fargo Over Sales Tactics
Federal prosecutors are in the early stages of an investigation into sales practices at Wells Fargo & Co. that led to the bank being hit last week with a $185 million fine, according to people familiar with the matter. Prosecutors have yet to decide if any case, should they decide to pursue one, would be along civil or criminal lines, the people said.

Prosecutors have issued a subpoena to the bank for documents and materials, the people added.

A criminal investigation by federal prosecutors, were it to happen, would represent a significant escalation from last week's civil settlement. Because the financial-services industry is among the mostly highly regulated in the U.S., alleged misconduct can draw the scrutiny of multiple law-enforcement and regulatory agencies.

The investigation by federal prosecutors is focusing on whether someone senior within the bank directed employees to falsify documents in conjunction with the opening of accounts and products without consumers' knowledge or authorization. wsj.com

Credit card skimmers targeted with gas pump changes, proposed Michigan law
Changes are coming through requirements being handed down by Visa and MasterCard, while methods to shut down unsecured pumps could be made into state law if a recently-proposed bill is approved by the legislature.

House Bill 5979, introduced Aug. 3, by Rep. Ben Glardon, R-Owosso, would require gas stations with credit card scanners to restrict unauthorized access of credit card information.

The bill, referred to the Committee on Regulatory Reform, was introduced about a month before the Michigan Department of Agriculture reported that 68 credit card skimmers were located and removed from gas stations across Michigan in the span of about a year.

The Michigan bill would require gas pumps with credit card readers to have either pressure-sensitive security tape, a device to render the pump or scanning device inoperable with unauthorized access, or encryption of credit card information.

The proposed law would also allow different security measures to be approved to meet the requirement.
Stations that receive a written notice of non-compliance would have five days to correct the pump, the bill proposes, and after that time, the state could prohibit the use of the pump until the required security measure is installed.  mlive.com
GameStop Customers Tell 2nd Circ. To Reboot Fraud Suit
Customers Didn't Know They Were Signing Up for $12 a month

GameStop Corp. customers urged the Second Circuit on Wednesday to revive a proposed class action alleging they were tricked into joining a paid monthly rewards program, saying the evidence shows that most consumers had no idea they were signing up.

Arguing for the consumers, David C. Katz of WeissLaw LLP pointed to internal documents and data from Webloyalty.com Inc. - GameStop's marketing partner that managed the $12-a-month rewards program - indicating that at least 90 percent of its members didn't know they were members and nearly everyone enrolled took steps to cancel as soon as they realize. law360.com
PacSun Floats $400K Settlement In Break, OT Class Action
Reorganized surf clothing retailer Pacific Sunwear proposed a settlement Wednesday in Delaware bankruptcy court with employees alleging they weren't paid for breaks or for after-hours closing responsibilities, planning to provide a mix of cash and store vouchers totaling $400,000 to the class of workers.  law360.com
Are robo-carts coming to a Walmart near you?
Associates making cart checks in store parking lots may become a thing of the past if Walmart brings the new self-driving shopping cart it recently patented to its stores.

According to reports, Walmart's robo-shopping cart will be equipped with motors that have attached sensors and video cameras. Shoppers will be able use their smartphones or some other device to request carts that will self-drive to the spot where the customer is located in the store. Once customers are done with their shopping and have loaded their purchases into their vehicles, the carts will return to a docking station on their own. retailwire.com

RetailNext Forecasts 3.2 Percent Holiday Growth for Retail Sector
• 3.2 percent increase in overall sales YoY for the U.S. retail sector (excluding automobiles and petroleum), with higher margins than recent holiday seasons
°Digital sales increase 14.9 percent YoY
° Seasonal top performers will come from women's fashion and jewelry
° Wearable technologies will be significant in overall holiday shopping, be it either in clothing/accessories category or in its traditional place within consumer electronics
° Slower growth rate of 1.9 percent for general merchandise and specialty store segments

Digital sales to grow from 14.4 percent to 16 percent of total retail sales
Brick-and-mortar store traffic projected to decline 11 percent in November and 5 percent in December as compared to 2015
• Strong selling metrics will minimize the impact of lower traffic, with conversion increasing 0.5 percent in December, contributing to a 6.5 percent lift in Sales per Shopper (SpS) prnewswire.com
Retail Sales in U.S. Decline in August by More Than Forecast
Get Ready for Hundreds of Small Target Stores, CEO Says

Harley-Davidson Sues Forever 21 Over 'Counterfeit' Jackets
This isn't the first counterfeit claim against Forever 21

Dollar General to hire 10,000 next month to support store openings

Toys R Us holiday hiring will have an e-commerce focus

Golfsmith files for bankruptcy

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SML to Host NYC RFID Pop-Up Retail Store in Conjunction with
RFID Journal's - RFID in Retail and Apparel NYC Event

The one-day conference will be held in New York City on Oct. 6, and attendees will be able to visit the store on Oct. 5-6.
RFID Journal announced today that SML will host an RFID Pop-up Retail Store in New York City in conjunction with RFID Journal's RFID in Retail and Apparel conference and exhibition, which will be held on Oct. 6 at the Helen Mills Theater. Brand owners and retailers attending the event will have the opportunity to visit the pop-up store on Oct. 5-6 to see in action the latest RFID tags and hardware, as well as the company's Clarity software, currently deployed at more than 1,000 stores worldwide. prnewswire.com

One in 50 Employees is a Malicious Insider
New research from Imperva has revealed that one in 50 employees is believed to be a malicious insider, with over a third (36%) of companies surveyed claiming to have experienced security incidents as a result of malicious staff within the last year.

What's more the firm was quick to reaffirm Gartner research that suggests, contrary to popular belief, malicious insiders are not always departing staff with a grudge who cause as much disruption as they can before they leave an organization.

While insider data thefts are often anticipated when employees leave an organization, our research suggests many insiders with bad intentions have no intention of leaving but prefer to turn their access to information into a second income stream," Gartner's report Understanding Insider Threats said.

Imperva's survey, which drew information from 140 real-life incidents and quizzed 250 UK-based IT professionals, unearthed some examples of the type of damage that malicious attacks of this nature can cause with theft or dissemination of confidential data, indemnity theft, loss of productivity and damage to equipment/facilities among the most common. infosecurity-magazine.com

Awareness training: How much is too much?
Security experts agree that humans are the weakest link in the security chain. Virtually all of them agree that security awareness training can strengthen many of those weaknesses.

But how best to do that can generate some debate.

While it is possible to train employees to be "hyper-vigilant, it can create more problems than it solves. "It is not beneficial for the individual or for harmonious group dynamics to be in a constant state of distrust," she wrote.

Emphasized the need for security trainers to listen to users and adapt education and security defenses to, "how people actually do their jobs." While that would not eliminate security failures - indeed, nothing will - it would, "make it easier for people to make better security decisions more often," Myers wrote.

Sending regular spear phishing messages to employees to test their awareness, she argued, could be counterproductive. "People's work effectiveness may decrease, as they will have to be suspicious of practically every message they receive," she wrote.

Nobody thinks security training should leave workers feeling paralyzed or paranoid, but given the variety, sophistication and level of threats, most say a bit of paranoia is a good thing.

But the bottom line on suspicion is, "not enough and bad guys get through. Too much and definitely trust and the ability to work together breaks apart," he said.

The Department of Homeland Security (DHS) and the New York Police Department both have "See Something, Say Something" campaigns, which don't encourage people to become vigilantes, but simply to report anything suspicious to authorities.

Given the level of online threats, "awareness training needs to be constant," he said. "Not only does it persist the message but it also makes the training and simulations the users' 'new normal.'"  csoonline.com

Mergers create greater security risk
Corporate mergers and acquisitions (M&A) can be fraught with risks related to financial matters, company culture, personnel, IT systems integration and other areas.

Security risks, both cyber and physical, certainly belong on the list of concerns. And with the ongoing shortage of professionals who are expert in various aspects of data protection-coupled with the seemingly endless stream of reports about data breaches and other security threats-this has become an even bigger concern for companies that are considering or in the midst of M&A deals.

Among the issues Silverstone has looked at during M&A activity are regulatory compliance, security framework compatibility and potentially different business risks presented by the new organization. "Examples include physical access control, geographic data center location, cloud use model, exposure after breach, and organizational placement of the security function," he says.

Businesses lack qualified cyber security talent during an M&A. According to the study, a majority of companies (80 percent) said cyber security issues have become highly important in the M&A due diligence process.

But more than one third (40 percent) of acquiring businesses said they had discovered a cyber security problem at an acquisition after a deal went through, indicating that standards for due diligence remain low, the report said.  csoonline.com
NRF to Congress: Stop the repeal of debit card swipe fee reform
NRF asked Congress Tuesday to reject the Financial CHOICE Act, legislation that would repeal debit card swipe fee reform as part of a broader rewrite of Dodd-Frank. The proposed bill, which will now move to the House floor after a House Financial Services Committee markup, would unleash new, higher, hidden swipe fees that could more than double without competitive routing options and the cap that are currently in place. Read the letter. nrf.com


Vector Security Launches 'The Point' Dealer Portal

Website Centralizes Sales and Support Tools for Vector Security Authorized Dealers

PITTSBURGH, September 14, 2016 - Vector Security, the leading provider of intelligent security and home automation solutions tailored to the needs of its customers, launches "The Point," an online portal that is the central resource for Authorized Dealer sales and support tools.

By logging into "The Point," Vector Security Authorized Dealers can access everything they need to take them from selling, to onboarding and contracting, to customer account management.

Perhaps the biggest benefit to dealers, according to John Madden, Vice President of Vector Security's Authorized Dealer Division, is the ability to complete e-contracts. Dealers are able to populate customer information, perform credit checks, choose products and services, activate mobile solutions, set up recurring payments, and obtain the customer's electronic signature...all within a PCI-compliant, secure environment so customer information is well-protected.

"Our objective in creating 'The Point' was to streamline the sales process for our dealers," John said. "We believe that a more efficient system will make selling easier and help dealers meet their sales goals."

In addition to e-contracting, "The Point" is also the central resource for sales presentations and product sheets; funding information, sales tier and leaderboard status; links to frequently-accessed third-party websites; and customer account information.

"There are many positives gained from using 'The Point,' both on the sales side as well as the administrative side," said Brian Van Ness, President and CEO of Savannah, Ga.-based GOL Security. The e-contracting feature allows us to cut down on paperwork, reduce errors and submit a sale as soon as it is made."

Read more here


Delivering Results & Combating Challenges Through Public-Private Sector Partnerships

Joe LaRocca is joined by four recognized leaders when it comes to ORC partnerships - John Romero, Captain III, and Joe Hopkins, Detective III, of the LAPD Commercial Crimes Division; Jim Ostojic, Lieutenant, Polk County Sheriff's Office; and Pete Zajda, Director of Global Security & Trademark Protection, West Region, Estee Lauder Companies Inc. Learn why increased felony thresholds are driving property crimes, how CALORCA and FLAORCA are expanding, and what retailers can do to make public-private sector partnerships effective.

Episode Sponsored By:

LPNN Quick Take #17

Ed Wolfe, VP of Business Development for WG Security, shares a hand-drawn "selfie" in this LPNN Quick Take. Hear him and Amber rant about technology and kids these days.

Solution Providers: Have a video or commercial you want to publish? Contact us



MasterCard Seeks To Stop Online Fraud With Selfies and Fingerprints
MasterCard plans to launch new biometric technology for verifying customer identities during online shopping transactions in the coming weeks with merchants and banks. The company has been testing facial and fingerprint recognition software, called Identity Check, in the Netherlands, Canada and the U.S., as a way to combat growing online fraud.

As Visa and MasterCard have pushed merchants and consumers to switch from credit cards that use magnetic strips to cards embedded with a computer chip that creates a unique code for each transaction, retail fraud patterns have shifted. For the 33% of MasterCard merchants that have adopted chip technology, fraud from counterfeit cards has dropped by 54%, said Ajay Bhalla, president of enterprise security solutions at MasterCard. Criminals have regrouped to focus on internet transactions, where no physical card is used.

"Fraudsters have a business model, too, so we see [fraud] moving to 'card not present' transactions," Mr. Bhalla said.

In online transactions using Identity Check, the shopper submits a selfie or fingerprint via a mobile app from MasterCard that authenticates the image. Consumers shopping via laptop or desktop computer would receive requests for the biometric data through text message sent to their smartphones. "The hypothesis is that everybody's carrying a mobile phone," Mr. Bhalla said.

The technology is part of a larger effort at MasterCard to fight online financial fraud that includes a transaction-monitoring system that uses artificial intelligence to detect unusual activity and alert banks and merchants. Banks are also experimenting with technology to stop online crime. U.S. Bancorp plans to launch a service that allows customers to choose to have their cellphones tracked so the bank can check phone location data against the location of a pending credit-card transaction. A match is one indication the purchase is legitimate. American Express, Visa, Wells Fargo & Co. and others are testing eye scans, voice recognition and other biometric technology to better secure transactions.

MasterCard announced the Identity Check technology last October and has been testing it with ABN AMRO Group NV in Amsterdam, Bank of Montreal in Canada and First Tech Federal Credit Union in Palo Alto, Calif. wsj.com

Ripple Effects: 1-Click To Catastrophe 
The effect of 1-Click Ordering on Retail and Freight

1-click ordering from Amazon is an example of how retailers are answering consumers' demand for instant gratification, and 1-click will soon feature same-day drone delivery. While U.S consumers are merrily 1-clicking their way through their holiday shopping, the ripple effects of those 1-clicks emanate far beyond a customer and retailer's immediate ecosystem.

Inconceivably, as global eCommerce speeds up, U.S. port activity and trade volume is slowing down. Even more counterintuitive is that all this clicking and eCommerce activity in the digital highway has not equated to increased activity on the physical highways and railroads.

Retailers, such as Target and Walmart, are optimizing logistics to beat out competitors and please the consumer. They are no longer stocking up their brick-and-mortar stores with merchandise because more consumers are ordering online, and the traditional business models leave retailers with unwanted inventory. According to Mike Robbins, JCPenney executive vice president for supply chain, JCPenney reduced the size of orders at the beginning of the holiday shopping season by 70 percent. According to WSJ, companies such as Target and JCPenney are pivoting from the typical store model stuffed with holiday merchandise and bedecked with seasonal bibelots, baubels, Brazil nuts and bundt cake. Instead, they are lining the coffers of commercial real estate companies and storing their stock in warehouses. These warehouses are strategically located geographically to fulfill online orders just-in-time. pymnts.com

Fraud Detection and Prevention Market Worth $33.19 Billion by 2021

Fighting Canadian Organized Retail Crime

Tight Job Market & Lack of Resources Makes the Fight Even Harder

During our research and coverage on Organized Retail Crime Groups here in the U.S., we've established nearly 50 groups with thousands of Loss Prevention, Banking, and Law Enforcement Professionals involved in combating ORC. Our next question was, what's Canada doing?

The Glaring Differences

The first thing we needed to keep in mind was that $5,000 is the felony threshold for shoplifting in Canada, nationwide.

All shoplifting below $5,000 is treated as a misdemeanor. There's no three-strike law, no difference if it's your first offense or 30th. Convicted offenders can be fined and can be sentenced to up to two years in prison.

Canada's Privacy Laws Impact Collaborative Efforts

Understanding the difference between ORC in the U.S. and Canada begins with the sharing of information. The building block of ORC here in the U.S. is the ability to share information.

In Canada, the protection of Personal Information Privacy had long been a restriction on Retailers until June of 2015 when Bill S-4 was passed. Without getting into the pages of information on Bill S-4 and PIPEDA (Personal Information Protection and Electronic Documents Act), the restriction pertaining to Retail Loss Prevention prevented the sharing of any information on a suspect without Law Enforcement being directly involved in an investigation.

Even though Canada has passed Bill S-4, many of the retailers are still reluctant to share information because the fines for violating a citizen's rights range from $10,000 to $250,000, and the potential lawsuits and bad press have most retailers holding back.

Canada's ORC problem is just as big as U.S. - Comparatively Speaking

This year The DAILY reported on Calgary's largest recovery of stolen merchandise; $1.5 Million of stolen items were seized.

In April of 2016, we covered an elderly couple in Vancouver that paid shoplifters in drugs to steal; $200,000 of merchandise was recovered.

Back in 2015, York Regional Police, along with a number of Retail Loss Prevention professionals, were involved in a $1 Million case called 'Project Resale'; 4 people were arrested.

Also in 2015, York Regional Police, working with Police from British Columbia and Quebec, arrested 16 people involved in a theft ring, recovering $88,000 in merchandise in 'Project CALI.1'.

Just a few examples that show how Law Enforcement and Retailers are working together even with their emphasis on privacy.

ORC Associations in Canada - A Work in Progress

During this research, it was sad to note that most have few options on where Retailers and Law Enforcement can get together to share information. In the past, many ORC groups have started but fizzled out, either because of the privacy laws or budgets.

Calgary Police and a number of Retailers have created 'RetailCOP', the only online Retail Crime Prevention community administered by Law Enforcement in Canada.

On Sept 7, 2016 the Leithbridge Regional Police, in Alberta implemented a similar program.

Toronto has TAPPS (Toronto Association of Police and Private Security), Toronto Crime Stoppers and Ontario Association of Crime Stoppers, which have supported ORC initiatives, but their overall mission is a much wider scope than just ORC.

Currently in Toronto, a small group of retail Loss Prevention professionals meet, with no real schedule and not even a name for the organization. But they are meeting and making a difference.

The RCC Loss Prevention conference (September 29th) is a great opportunity for Retail Loss Prevention executives and Law Enforcement agencies to come together and re-energize the ORC efforts across Canada.

With privacy laws having played such an impactful role throughout Canada's history and with retailers being as risk adverse as they are, given the social media consequences and the consumer lawsuit mentality, establishing a strong ORC Association model based on information sharing may be quite the difficult task.

In this respect, Canada is much different than the U.S., because in Canada the rights of the individual supersede the rights of corporations - a fact that, quite frankly, the Canadians are very proud of.

Given that Canada is one tenth the size of the United States and couple that with the current economic retail environment, and what you have is a very tight Loss Prevention job market that, quite frankly, doesn't have the resources to dedicate positions to fight ORC and therefore build the ORC Associations we see here in the states.

Dickson, TN: Two Arrested with Fake IDs and Passports in a Rental Car; skimming equipment and thousands in high end merchandise recovered Agents described what they found during the stop as eye opening and said it shows just how easy it is to get into America and set up a criminal enterprise. Ortega, who authorities later determined is actually Jorge Quinons, said he and Ruidud flew in from Guatemala to Charlotte, North Carolina. As the agents question the men about the multitude of gift cards, Quinons said, "These gift cards [are] to buy the things he is going to take back to his country." Jimmy Mann, Assistant Director of the 23rd Judicial Task Force, told News 2 receipts indicated some of the items found in the car, including purses valued at $2,800 each and MacBook Pro computers valued a nearly $2,000 each, were purchased at Opry Mills and the Mall at Green Hills. Authorities said Quinons has been deported twice before after entering the country illegally. wkrn.com

Cool Springs, TN: AT&T Burglars smash through an adjoining wall, loss estimated to be tens of thousands
Officials confirmed the suspects had initially pried open the door at the nail salon that's adjacent to the AT&T store. They were able to make their way into the bathroom of the nail salon where tools were used to burst through the shared wall to enter the AT&T store. Authorities said they believe the crime was the work of experienced criminals. The suspects stole dozens of smartphones, tablets, and other items. Losses have initially been estimated in the tens of thousands of dollars. Reports stated the burglary possibly happened sometime around 4:30 a.m. newschannel5.com

Danielsville, GA: Lottery scheme lands three Rite Aid Pharmacy employees in jail
The Rite Aid had been one of the top lottery sales stores in the state. The surprisingly high sales of lottery tickets alerted officials to a possible problem. The Police Chief said he watched in shock as a Rite Aid employee suspected of stealing cash used money from the register to play the lottery. Vickie Matthews, 51, allegedly took the money, bought lottery tickets, scratched them off, cashed them out and repeated the process on numerous occasions. "On several days of surveillance I watched Vickie unlock the store, get the systems up and running, and then begin to play the lottery," the Chief said. Two more employees were accused of taking money during the investigation, the two were working separately. ajc.com

Suspect in Hobby Store theft may be tied to 25 Thefts at Target across Wisconsin
A Sun Prairie man identified as a person-of-interest in a Monroe retail burglary is a suspect in more than dozen rip-offs at Target stores in the state. Monroe Police officials say 22-year old Robert J. Olson was linked to the burglary of a high-end, remote controlled toy car from a hobby store Sept. 7. Warrants for Olson's arrest were issued from both Milwaukee and Waukesha counties last month. Documents from four Waukesha County theft cases identify electronics from Target stores in Delafield, New Berlin and Waukesha as stolen items. A criminal complaint says during an April interrogation, Olson admitted to a heroin addiction, and stealing and pawning items from Target. "The defendant further estimated that he had done this about 25 times in the past three weeks," Target Senior Investigator April Kieta believes Olson may be working with another Sun Prairie man as part of a team thieves responsible for more than a dozen theft incidents at Target stores in Wisconsin. wkow.com

Enumclaw, WA: 3 arrested fleeing Safeway with stolen goods; tried to run Police off the road in wild chase
The drama began just before 1 a.m. Thursday when officers got a report of a shoplifting and theft at Safeway in Enumclaw. When police arrived on scene, the truck with the suspects in it was taking off. As officers took off in pursuit, the truck began swerving all over the road and stolen merchandise was flying out of the back of the pickup at police cars. As the officers tried to dodge the flying loot, the suspects' truck tried to swerve into a police officer's vehicle to knock it off the road. K-9's were used to make the apprehension following a short foot chase. komonews.com

Ark City, KS: Thieves steal two cartloads of merchandise from Wal-Mart
Ark City Police are asking for help in identifying three subjects they say filled two carts at the town's Wal-Mart and walked out without paying for about $1,000 worth of merchandise Saturday night. The theft was reported about 11:30 pm. kwch.com

Mercer County, PA: Police investigate $2,000 in thefts from Grove City Outlets
in September

State Police are investigating a series of thefts that took place over the past few weeks at the Grove City Premium Outlets. Police say, a man and a woman stole goods from the Nike Store on September 1, September 8, and September 11. It's estimated that the thieves took an estimated $2,000 worth of merchandise. Another theft was reported at the Tommy Hilfiger Store on September 11. Three women concealed goods in their purses and left the store without paying. wfmj.com

Jackson, MS: A real Hair Pulling incident at Beauty Star, ORC thief doesn't get away
A thief is caught red handed stealing hair from a beauty shop. The crime happened Tuesday at the Beauty Star and More beauty supply shop. Video captured a woman stuffing bags of hair into her purse. A store clerk sees what she is doing on camera and goes to confront her. The woman then tries to run away, but the clerk manages to stop her, holding her by the collar of her shirt. A customer jumps in and helps and pulls the woman back in the store and called the police. wjtv.com

Woodbury, MN: Man allegedly stole $4,400 of iPhones at Woodbury Walmart

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UK: Chelsea, Australia: Man dies after a confrontation with Loss Prevention outside a Bunning's Warehouse store
Police are investigating the death of a man after a confrontation with security staff outside a Bunnings' Warehouse, on Monday. The 31-year-old, reportedly collapsed during the altercation and complained of feeling unwell. He was taken to the Hospital where he died on Monday night. Bunnings managing director Michael Schneider said his company had launched an "internal investigation" into the incident. The statement alleged the man was "attempting theft before being apprehended by loss prevention officers", Mr Schneider said. "Our thoughts and sympathies go to the man's family and friends." baysidenws.com.au

Robberies & Thefts

Houston, TX: Million Dollar Jewelry Heist Caught on Camera in River Oaks
A million dollar jewelry heist inside one of Houston's most upscale stores was caught on camera. The heist took place Tuesday inside de Boulle Diamond and Jewelry, one of Houston's most upscale shopping places. In the video, four men dressed in all-black can be seen terrorizing the store as customers and employees looked on. Using hammers to smash the display glass, the suspect's stuffed the top dollar diamonds inside their bags. abc7news.com

Bronx, NY: Fake bomb, Muslim attire used in Sept 11-timed robbery plot
A man has been arrested in New York for plotting to rob a store around the anniversary of the September 11 attacks in which he planned to wear traditional Muslim attire and display a fake bomb, federal officials said. Juneal Ali, 29, was arrested by police on Tuesday and charged in a complaint filed in Manhattan federal court with attempted robbery and conspiracy. Prosecutors said Ali plotted to rob a store in the Bronx borough that offers money order and check-cashing services. The criminal complaint said Ali and an accomplice were to dress in Muslim attire, display a fake bomb, and force employees to give them cash.

While initially planned for Sunday, September 11, the robbery was postponed until Tuesday after the accomplice reported too many people were around. But rather than go through with the robbery, the accomplice instead went to the police. Not knowing this, Ali drove to the accomplice's home on Tuesday, where authorities were waiting. nbc29.com

Moultrie, GA: Man claims to be from Georgia Lottery, steals store's cash,
video system

The man entered Super Cee at about 2:30 p.m. He did not brandish a weapon during the encounter with the employee. "(He) entered the store, basically told the store clerk he was an employee with the Lottery and he needed to do some inspections, look at some things," police said. "During the course of him being there he asked for the money in the register to be placed on the counter. He (the clerk) did that."

The thief then looked around at some things before finishing his "inspection." "He winds up taking a bag on the back side of the counter and kind of sweeps the money into the bag," police said. "On his way out he disconnected the camera system and took the camera system with him." moultrieobserver.com

Hillsborough County, FL: Suspected jewelry burglar may have targeted another store
Deputies in two counties are trying to track down a man suspected of stealing high priced jewelry from two stores less than a month apart. Deputies in Hillsborough County, say their investigation started September 6th when the man stole more than $23,000 worth of jewelry from the Mirage Diamonds in the Brandon Town Center Mall. In that case, the employee chased after the jewelry burglar; he got onto the hood of the getaway car and flew off the car as the burglar sped away. Deputies said the employee remains in serious condition at the hospital. abcactionnews.com

Madisonville, KY: Hardee's Manager admits to the theft of over $12,000
to pay for drugs

Hardee's launched it's own investigation into the theft and as a result, Dobbs allegedly signed a statement admitting he'd stolen the money, though he admitted to stealing a lower amount than was missing. surfky.com

Chicago, IL: Two arrested for Burglary of a Candy Store; stole the safe to support crack habit

Long Island, NY: 6 Arrested for gang-related crime spree; armed robbery and murder

Charlotte, NC: Police looking for serial burglar, caught on tape with his Pick-Axe

Tallahassee, FL: Car dealership employee accused of stealing $124,000; forged 183 checks since 2014

Oxford, OH: Man used $700 in fake $50 bills Oxford Walmart; returns days later a pushes a cart load of items of the door

Credit Card Fraud

Houston, TX: Man sentenced to 6 years in Federal Prison, connected to over 1,000 stolen Credit Cards
Darnell Wayne Menard, 29, admitted buying about 1,000 stolen credit cards from websites based outside the U.S. He then created fake cards by adding stolen credit card numbers onto magnetic strips on the back. He used the bogus cards to purchase legitimate gift cards from Kroger and HEB grocery stores in Conroe and other locations from 2014-2015, officials said. chron.com

Skimming Reports

Florida Skimming Gang Duo busted hitting gas stations in Wisconsin

Redding, Calif., seeing spike in fraudulent cc charges tied to skimming

Skimmer found on gas pump in Fort Atkinson, WI

Fort Atkinson, WI: Skimmer found on a pump at Frawley Oil Company

AT&T - Franklin, TN - Burglary
Advanced Auto Parts - New Orleans, LA - Armed Robbery
Allsup's convenience - Plainview, TX - Shooting
Aunt Diana's Fudge - Chicago, IL - Burglary
Beauty Star - Jackson, MS - Robbery
Check Exchange - Lexington, KY - Robbery
Circle K - Tallahassee, FL - Robbery
CVS - Knoxville, TN - Robbery
CVS - Tallahassee, FL - Robbery
de Boulle Diamond - Houston, TX - Armed Robbery
Deki Jewels - San Francisco, CA - Burglary
Dollar General - Hammond, IN - Armed Robbery
Dollar General - Freedom, WI - Robbery
Firehouse Subs - Tallahassee, FL - Robbery
Heritage's -Upper Pittsgrove Township, NJ - Armed Robbery
Hibbett Sports - Lexington, KY - Robbery
Longview Freedom Market - Longview, WA - Armed Robbery
Odessa Camera Center, Odessa, TX - Robbery
O'Reilly Auto Parts - Lincoln, NE - Burglary
Oxford Food Center - Grand Rapids, MI - Shooting
Radio Shack - Pittsburgh, PA - Armed Robbery
Santa Teresa Village - San Jose, CA - Shooting
Sprint - Cape Girardeau, MO - Robbery
Terrible Herbst - Las Vegas, NV - Robbery
Uni Mart - Pittsburgh, PA - Armed Robbery
Verizon - Kansas City, KS - Armed Robbery
Waffle House - Lexington, KY - Armed Robbery
Walmart - South Reno, NV - Armed Robbery
7-Eleven - Phoenix, AZ - Shooting/ 2 injured
7-Eleven - Buffalo, NY - Robbery


 Featured Job Alert Spotlights

Director of Loss Prevention
Rocky Mount, NC

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Head of Loss Prevention, Supply Chain & eCommerce
Vancouver, BC, Canada
As the Head of Loss Prevention, Supply Chain & eCommerce, you will have the opportunity to create, manage and improve loss within Supply Chain and eCommerce and help drive the bottom line of our business...

Regional Loss Prevention Manager, Distribution Network
Naperville, IL

• Maintain internal investigations as directed by leadership.
• Ensure execution and compliance of all global Loss Prevention initiatives/shortage reduction programs.
• Heighten and maintain a consistent level of Loss Prevention awareness throughout the network...


Regional Manager Loss Prevention, Audit & Firearms Compliance
Durham, NC

The Regional Manager Loss Prevention, Audit & Firearms compliance is responsible for the control and reduction of shrinkage at the stores in their territory. Investigates and resolves all matters that jeopardize or cause a loss to the company's assets. Has ownership of all company related shrinkage programs in their assigned stores...


Regional Asset Protection Manager (Field)
Norcross, GA

Responsible for planning, developing and executing a comprehensive Asset Protection Program for a single business unit within HDS tailored to unique business needs. Define success across the unit in theft and fraud / operational loss prevention. Drive a program to protect the assets of the business...

Loss Prevention Specialist
Greencastle, IN

The Loss Prevention Specialist has thorough knowledge of Ascena Retail Group, Inc. security, life safety, and operational procedures. Performs duties as a floor officer and acts as a deterrent to theft and providing life safety...

AP Safety Specialist
Miami, FL
The safety specialist, asset protection, will oversee safety practices within an assigned group of stores. This position will execute the safety program designed to minimize associate and customer accidents...

Senior Manager Region Asset Protection
Columbia, SC
The Sr. Manager, region asset protection, is responsible for providing oversight in the protection of company assets and executing asset protection programs designed to minimize inventory shrink, workers compensation claims, general liability claims, bad checks and cash losses within an assigned region. This leader will direct and supervise a team of asset protection professionals and will have complete responsibility for managing investigations and auditing programs to ensure effectiveness and departmental compliance...

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Kathleen Avariano was promoted to Area Loss Prevention Manager for Hermès. 


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3 Simple Ingredients that Will Boost Teamwork and Generate Great Results  The most important asset to any organization is their teams; the better the team works together, the better the results will be. Great teamwork doesn't just happen, it takes coaching and molding from leaders. Here's how you can boost teamwork. Use the 3 C's

Transform Your Team by Leading Like a Coach  Coaching, as a leadership style, brings a commitment to unlocking your team's potential. Through coaching your team, you're not just giving orders, you're empowering them, helping them take responsibility. This interview discusses how you can coach your team. It starts with questions 

How Teaching Benefits You, Your Team, and Your Company  Great teachers help boost the work of everyone around them and that's only one part! Through following a teacher, your team can help increase their skills and talents, improve communication, and build upon their strengths. They truly make a great impact. Great teachers make for great leaders

5 Things True Team Players Never, Ever Do  It takes hard work to really get a high-performing team, but the pay off when your team is so in sync, collaborative and playing off of each others talents is incredible. Here are some way you can eleveate your team's performance today. Think together 

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Don't fool yourself with getting lost in the email world and wondering why the morning flew by and nothing really got done. With the mere volume of emails we all receive each day, even with spam filters turned high, the shuffling and responding can eat your day away. The real issue is how we use emails to pass responsibilities and work off to other people or to express our hidden opinions after the boss is gone. My favorite happens to be the one who says - Oh I never got your email - as if there's a parallel universe and I'm in the one that doesn't exist. Emails have changed our world. Don't let it change your performance.

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