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ASIS International
63rd Annual Seminar

Sept. 25-28

California ORC Association Annual Training Conference
Sept. 28-29

2017 National Cargo Theft Summit, Atlanta
Oct. 4-5

Cyber Defense Summit
Oct. 10-12

National Association of Bunco Investigators Annual Training Conference
Oct. 11-12

Colorado Organized Retail Crime Alliance Conference
Oct. 17

Jeweler's Security Alliance 40th Annual Security Seminar & Expo
Mar. 13-15, 2018

See More Events


Check out the Daily's Exclusive Reports

Q2 and First Half Robbery Report

2017 Q2 and Half Year Retail Violent Death Report

2017 Q2/First Half Senior LP/AP Jobs Report

2017 Q2 Internet Jobs Report

2017 Q1 Retail Violent Death Report

2017 Q1 Robbery Report

2017 Q1 Internet Jobs Report

Q1 2017 Update

See more reports


'17 National Retail Security Survey

2016 NRSS Survey

2015 NRSS Survey


The Armed Robbery Epidemic
Read Hayes, PHD, Dir. LPRC, Bob Oberosler, Group VP LP, Rite Aid, Kevin Larson, Sr. Mgr AP, Kroger

Quick Take 14

Developing Technology's Impact
Tony Cacciappoli, VP Corp AP, HBC, Pat McEvoy, Sr. Dir. AP Admin., HBC

Quick Take 13

Watch all published episodes here


2016 ORC Report

Read it here



Coming Sept. 20/21...

ORC from Investigation
to Recovery

The Zellman Group has been the acknowledged leader in civil recovery, restitution and LP analytics for 20 years. They recently expanded their offerings to the retail community to include a full-service ORC Recovery solution. James Welborn, Attorney at Law; William Ramos, Director, ORC Recovery; and Ben Dugan, Director of Field ORC Investigations, tell us how Zellman can assist retailers with background and asset searches, compiling documentation for presentation to law enforcement, assisting with law enforcement relationships and assistance with recovering losses through the courts.

Quick Take #15

Co-MCs Joe LaRocca and Amber Bradley power through the fourth hour of our marathon live-streamed digital fast-break conference. 

Solution Providers: Have a video or commercial you want to publish? Contact us



Matt Blake promoted to Director - Corporate Security for Target

Matt previously held the position of Senior Manager of Corporate Security for the retailer before earning this promotion. He's been with Target since 1995 when he started as a Loss Prevention Specialist. Since then he's held a variety of positions including Executive Team Leader - Loss Prevention, District LP Manager, Store Manager and Operations Manager - Business Intelligence. Matt earned his Bachelors of Fine Arts degree in Graphic Design from Minneapolis College of Art and Design. Congratulations Matt!

Raul Esquivias promoted to Director of Loss Prevention for Hermes
Raul was previously the Regional Loss Prevention Manager for over a year before earning this promotion. He's also held other loss prevention leadership positions during his 17+ years in the loss prevention industry including Corporate LP Manager and District LP Manager for BCBG MAX AZRIA GROUP, District LP Manager and Area LP Manager for Sears Holdings Corporation, Regional LP Manager for Cotton On USA, Regional LP Manager for Limited Brands, Area LP Manager for Pep Boys and LP Manager for Macy's West. Congratulations Raul!

Tim LePelley, CFI promoted to Senior Zone Asset Protection Manager for Rent-A-Center
Tim previously held the position of Zone AP Manager for the retailer before earning this promotion. So far, during his 15+ years in the loss prevention field he's held a variety of retail loss prevention and asset protection positions including LP Manager for Nordstrom, LP Manager for Mervyn's, LP Manager for The Home Depot, District AP Manager for Saks Fifth Avenue and District LP Manager for Brookstone. Congratulations Tim!

Submit Your New Corporate Hires/Promotions or New Position

11th Annual New England Loss Prevention Expo Recap

By Kevin Plante - Manager, Loss Prevention Operations/Physical Security, Staples

The Expo was sponsored by the six New England State Associations as well as NRF, Staples, Wegmans, Rite Aid, BJ's Wholesale Club and CIS as we welcomed hundreds of attendees to our 11th annual New England Expo on Sept. 14. In addition to the awesome speakers, we had 25 solution providers in the Expo Hall showing the latest and greatest in technology helping loss prevention and law enforcement personnel in the fight against retail crime. This expo continues to be the largest and most successful one in New England!

The day started off with a kick off from the only speaker to have been part of all 11 of our shows. Loss Prevention icon Joe LaRocca gave the attendees a lot to think about when it comes to how things are changing for LP in the technology arena. Joe talked about ORC and increased violence during the commission of shoplifting or ORC and how all retailers have identified and admitted they have been victims. Joe also talked about preparedness, crisis response and dealing with data breaches ... plus turned the group on to a new mobile app called "Zello" that allows first responders to communicate via voice during an emergency event.

Next, Paul Fisher talked about technology that will scan a barcode of most every available ID and authenticate it. Think of how this can help retailers with things like liquor sales or those that issue instant credit! The system works on a mobile app, but is supported with one of the most robust databases known ... check out Intellicheck for more information!

Click here to read the full recap & see who took home awards for Law Enforcement Person of the Year, Law Enforcement Partners of the Year, and Loss Prevention Case of the Year!

Civil Unrest in St. Louis

Protests Flare in St. Louis Over the Weekend After Ex-Officer's Acquittal
23 Businesses Vandalized, Dozens Arrested

On edge after a night of protests that led to dozens of arrests and a broken window at the mayor's home, this city faced more demonstrations on Saturday after the acquittal of a white former police officer who shot and killed a black driver.

Tensions here have seemed especially high, in part because the region has been at the center of the nation's debate over police treatment of black people. St. Louis is about 10 miles south of Ferguson, where unrest erupted three years ago after another police shooting.

City and state law enforcement officials repeatedly struck a note of warning on Saturday, promising that they would not tolerate violence during the protests.

Just after 9 p.m., a two-hour march that had meandered through University City, a St. Louis suburb, came to a peaceful end. However, about two hours later, when the police ordered a group to disperse, some people in the group would not let the officers make it to their vehicles safely and several individuals began throwing bricks and water bottles filled with paint thinner and gasoline, the police said in a statement.

Several officers had minor injuries, at least five police vehicles and about 23 businesses were vandalized, and 10 people were arrested, the police said.

Saturday morning, about 200 people had gathered in a park in University City to march. Joan Bray, 72, a former state lawmaker who was in the crowd, said she was distressed "that the verdict was so inevitable," adding, "It's so sided to the police."

Protesters also converged on West County Center, a suburban mall about 20 miles from St. Louis and chanted, "You can't stop revolution" and "No justice, no profits."

A few stores closed their security gates but reopened after the demonstrators had passed. Police officers stood indoors nearby.

The demonstrations continued at various retail sites in the afternoon. Protesters marched through the Chesterfield Mall, another suburban shopping center west of St. Louis, and then to the Taste of St. Louis, an outdoor exhibition for local restaurants.

Late on Friday, officers gave orders for the crowd to disperse, and used tear gas and pepper balls, the police said, after demonstrators threw bricks and bottles at them.

Some protesters pelted a police bus with rocks, the police said. Thirty-three people were arrested Friday on charges including failure to disperse and interfering.

The authorities said that 11 law enforcement officers from several departments had been injured; none of the injuries were life-threatening. nytimes.com

Protesters March Through St. Louis Area Malls, Leading to Temporary Shut-Down
Several hundred protesters reacting to the acquittal of former St. Louis police officer Jason Stockley briefly shut down the West County Mall Saturday afternoon - with chants and protests as a large group marched through the indoor shopping center.

Livestream video captured by protesters shows a large group marching through the mall, shouting "No Justice, No Profits" and brandishing "Black Lives Matter" signs.

There were no reports of arrests or violence on the part of police or protesters. Reporters on the scene captured photos of cops standing outside the mall entrance around 1 p.m., temporarily closing it to visitors.

By 1:16 p.m., the mall announced via Twitter that it had reopened. "Protesters have exited the property without incident," the organization tweeted.

The protesters immediately moved on to Chesterfield Mall. Livestream footage captured by those on the scene shows protesters laying on the ground of the mall, which is also in St. Louis' west county suburbs. riverfronttimes.com stltoday.com


Protests resume Monday morning after 80 arrests in St. Louis unrest
More than 150 people block street traffic

A racially mixed crowd of demonstrators locked arms and marched quietly through downtown St. Louis Monday morning to protest the acquittal of a white former police officer in the killing of a black suspect, following another night of unrest and more than 80 arrests.

The latest action follows three days of peaceful protests and three nights of violence in the city that has been rocked since Friday, when a judge announced he found Jason Stockley not guilty in the 2011 death of Anthony Lamar Smith. abcnews.com nydailynews.com

More protestors expected tonight - With the National Guard on standby

Tensions are Bubbling. Are You Ready?
Jon Grander, VP, Asset Management, Caleres, Inc. shares how his team managed the 2014 Ferguson riots
Ferguson, Missouri. Baltimore, Maryland. Taylor, Michigan. New York City - all were sites of civil unrest and riots in the last few years, and restaurants, drug stores, grocery and convenience stores and related retailers were hit hard. Civil unrest or civil disobedience may be a new issue for retailers to contend with, but there are ways to make sure your organization is prepared. Jon Grander, VP, Asset and Revenue Management, Caleres, shares how his company managed business continuity and employee safety amid the volatile 2014 Ferguson protests. Watch the video here

UK: Shoplifters 4 times less likely to be caught at independent stores vs. chains
Shoplifters are four times less likely to get caught when they target independent convenience stores compared to multiples, an investigation by Retail Express has found.

Analysis of more than 10,000 shoplifting cases from 21 police authorities showed only one in five independent convenience store shoplifters are ever identified by the police and just 6% are ever charged or convicted, compared to 15% in multiple-owned convenience stores.

Police officers and security experts told Retail Express that the gap was down to the quality of CCTV, staff awareness and reporting.

Retail security expert Darren Wood from international security consultants, Cundall, told Retail Express: "Chain retailers develop and implement a security culture within their businesses to ensure staff are more vigilant and aware of shoplifters within their stores. They also deploy extensive video surveillance solutions." betterretailing.com

Hurricane Harvey slams U.S. retail sales, industrial output
U.S. retail sales unexpectedly fell in August and industrial output recorded its biggest drop since 2009 as Hurricane Harvey disrupted activity, suggesting the storm could dent economic growth in the third quarter.

Harvey, which lashed Texas in the last week of August, also has impacted the labor market. Hurricane Irma, which struck Florida last weekend, also is likely to hurt the economy, though analysts expect a rebound in the fourth quarter.

While noting that it could not isolate the impact of Harvey on retail sales, the department said it received indications from companies that the hurricane had "both positive and negative effects on their sales data while others indicated they were not impacted at all." thenews.com

Jewelry CEO Pleads Guilty to Forgery of Judge's Signature
Created Counterfeit Court Orders to Remove Negative Online Business Reviews

Michael Arnstein, president of Manhattan jeweler The Natural Sapphire Company, pled guilty Friday in a New York federal court to conspiracy to forge a judge's signature on phony court orders to get Google to de-index negative links about his business, and then asked the judge to let him travel abroad to represent his country in an athletic event.

According to the March 2017 complaint, Arnstein won an October 2012 default judgment against a former company website designer and software developer in which U.S. District Judge Alison J. Nathan ordered the removal of 54 planted and allegedly defamatory reviews of the business.

But in order to scrub subsequent negative URLs from search results, Arnstein manipulated the 2012 court order bearing Judge Nathan's signature as fresh court orders to convince Google and others to de-index URLs that cropped up from 2014 to 2016, according to the complaint. law360.com

Gap CEO Says He's 'Drawing Line in Sand' With Shift to Old Navy
As Gap Inc. Chief Executive Officer Art Peck evaluated the sprawling chain's more than 3,000 stores earlier this year, a painful conclusion stared back at him: Hundreds of them could never be saved.

Even after several previous rounds of store closings, the company's Gap and Banana Republic locations were languishing. Same-store sales have fallen 13 of the last 14 quarters at its namesake chain, and they've tumbled the past 10 straight quarters at Banana Republic. The brands were tired, and something needed to be done.

So Peck made one of the biggest decisions of his two-year stint as CEO: He would close about 200 Gap and Banana Republic stores -- locations he calls "terminally ill" -- and refocus on two newer brands: Old Navy and Athleta. bloomberg.com

Walgreens Said to Tweak Rite Aid Deal to Gain U.S. Approval
Walgreens Boots Alliance Inc. is poised to revise its agreement to buy individual Rite Aid Corp. stores, a move that may be enough to resolve outstanding antitrust concerns and clinch U.S. approval for a deal the companies have been pursuing in different forms for two years, said people familiar with the matter.

Walgreens is in the final stage of negotiations with the Federal Trade Commission about its plan to buy more than 2,000 Rite Aid stores and is set to propose a modified deal that could be announced as soon as Monday, according to three people, who declined to be identified because the talks are confidential. bloomberg.com

Toys R Us vendors reportedly pull back ahead of possible bankruptcy
Reports around the financial struggles of Toys R Us have taken a sharp and dramatic turn. Multiple news organizations have written that the toy retailer could file for bankruptcy ahead of the holiday season. Further complicating things is news that vendors have reportedly scaled back shipments and are demanding better terms ahead of the holidays, a make-or-break time in the seasonal toy market. retaildive.com

Women in Security Awards 2017

Walmart building new corporate headquarters in Bentonville, AR

Brazilian Supermarkets Record $2.24bn Worth of Losses in 2016

IRMA: Still hundreds of thousands without power in Florida

Monterey Park, CA: 6 People Injured After Bee Attack Outside Ralphs Store

Director Emergency Operations Centers for L Brands job was taken off website

Director of AP for Goodwill Easter Seals job taken down, or is no longer open

Home Depot posts dozens of AP Specialist jobs in Texas

Last week's #1 article --

Behind-The-Scenes Pics Show How Disney World Prepared For Hurricane Irma

Don't Miss an Industry First - RSVP Now:
IAI Midwest Chapter Meeting

October 18 in Chicago, IL

IAI is excited to announce the IAI MIDWEST Chapter is officially active! The goals and purpose of this and all IAI Chapters is to enable CFI's and IAI members to be life-long learners of interview and interrogation skills through a network of elite professionals, dedicated to growing the IAI brand and CFI designation.

The first IAI MIDWEST CHAPTER meeting will be held on October 18, 2017 from 10am to 2pm at the REI Lincoln Park Store in Chicago, IL. Lunch will be provided by The Cellular Connection. Guest Speakers will include Wayne Hoover, CFI.

View meeting flyer, and learn more about the IAI Midwest Chapter meeting here

Check us out on LinkedIn

RSVP now as seating is limited! If you are interested in attending the meeting, please contact Dana Sadowsky at dsadowsky@w-z.com and RSVP by 10/13/2017.

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality




The Canadian Challenge
Help Us Rename Your Column!

With the U.S. Retailers' Canadian Push over, we certainly feel like this column should more adequately reflect the Canadian Loss Prevention and Asset Protection professionals and efforts.

Let us know what title you think better represents your industry. Help us name your column by sending us your ideas!

We'll publish a final list for all of you to vote on and the Retail Team & executive who submits the final name wins a pizza party for the team, paid for by the Daily.

Limitations: Only Canadian LP and AP executives can submit their ideas and the pizza party is limited to immediate team involved. Selection process runs for two weeks and we reserve the right to make the final decision.

Let's Build Canada's LP Industry Pride!

Click here for a chance to win a pizza party for your team


Wilson Safe Helps Retailers
Reduce Burglaries & Internal Threats

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For over 100 years Wilson Safe has provided service and sales for safes all over the world. Their showroom is open in Philadelphia, PA to view safes in person or a sales rep is available to answer your call today!

Visit wilsonsafe.com for more information


Equifax Update

Equifax CIO, CSO Step Down
Equifax late Friday announced that its chief information officer and chief security officer were "retiring" and "effective immediately."

While the credit-monitoring firm did not include the executives' names in its announcement, Equifax's website lists David Webb as Equifax CIO. Webb, who has served as CIO since 2010, will be replaced by interim CIO Mark Rohrwasser, who has been with the company since last year and led Equifax's international IT operations.

According to Boardroom Insiders, Susan Mauldin is Equifax's CSO, and has been with the company since 2013. She will be replaced by Russ Ayres, who most recently served as vice president in its IT department. darkreading.com

Equifax data breach poses massive threat to retail accounts
The trove of personal data from 143 million Americans that got exposed at the credit-monitoring giant is a gold mine for criminals, who can use it to break into the checkout profiles shoppers have created on retail sites, security experts say.

That's because one particular brand of cybercrime against shopping sites, called "account takeover," thrives on exactly the kind of data that's been spilled at Equifax - namely, shoppers' names, e-mail addresses, credit card information and preferences.

"Retailers usually don't have good authentication technology, and consumers make it easier for the fraudsters by using the same combination of e-mail and passwords," said Michael Reitblat, chief executive of Forter. wsbuzz.com

Equifax Breach Raises Concerns About Employees' Personal Data
401(k) accounts may be at risk

Employers should coordinate with their third-party administrators (TPAs) so that the TPAs notify plan participants of the potential vulnerability of their 401(k) accounts, which cyberthieves might target following the Equifax data breach, according to one cybercrime expert.

Others note that because Equifax isn't the only entity with sensitive data, this is a reminder for employers to shore up their safeguards for employees' personal information, which may mean instituting employee training. shrm.org

Equifax Hack - State Sponsored Hackers? Economic War?
According to Fox News Report

So far experts are pointing to a state sponsored attack. Basically economic war. With 143 million "Crown Jewels" a country could almost attempt a massive crime wave causing a serious economic problem.

Equifax Hackers Posing as Equifax Calling Homes For More Details
Hundreds of people are complaining they've received calls from people posing as Equifax asking for more details. To the point that their caller ID actually says Equifax is calling.

Fox News claims Equifax does not call consumers and has an 800 line specifically for the consumers impacted.

DOJ Launches Criminal Probe on Three Equifax Insider Traders
Cashing in $1.8M in stock before consumer notification.

23 Class Actions Lawsuits filed against Equifax on Hack

Equifax Stock Down 33% Since Data Breach Notification

Retailers Respond to Cyberattacks Twice a Week on Average
Grocery and Fashion sectors hit the most

Cyberattacks on retail sites continue to plague the industry. According to Zynstra, an enterprise-grade IT software provider, 16% of retailers said they experience a cyberattack or attempt every day, 11% said they respond to an attack two to three times per week and 64% said they deal with a cyberattack once a month. This averages out to retailers responding to cyberattacks twice a week.

The attacks on the grocery industry were found to be especially high, with 29% of respondents dealing with attempted breaches daily and 55% every week.

Another especially high area is fashion, with 49% of these retailers saying they respond once a week to potential breaches and 40% of department stores with the same frequency. fierceretail.com

Study: Consumers growing uneasy about increasing access to personal data
Despite the ramping up of global data regulations, most consumers are concerned about how companies collect and use their information. In fact, an overwhelming 96% of consumers are "somewhat" to "extremely" concerned about data collection and usage. This is understandable, as more than 75% engage in digital payment transactions at least once a month.

In terms of consumer attitudes, a clear divide exists in the consumer market where 34% of consumers consider the use of their payment/purchase data to be "an invasion of privacy that should be prohibited." A counter-balancing 36% of consumers see some benefit from data sharing, if appropriate consumer compensation is rewarded. chainstoreage.com

Director, IT Security job posted for Raising Cane's - Plano, TX

Director, IT Security job posted for 7-Eleven - Irving, TX

Director, IT Security and Policies job posted for Phillips 66 - Bartlesville, OK


How AI Is Transforming the Shopping Experience Based on the Images Consumers Look at Online
Trunk Club, an apparel subscription service owned by Nordstrom, has increased Pinterest engagement by more than 100 percent in recent months by embedding artificial intelligence into its digital-images marketing.

Retailers are excited about AI because the latest smartphones have created a Snapchat-inspired social world where consumers are starting to see "the camera as the keyboard," added Ron Palmeri, CEO of Layer, the tech company powering Trunk Club's search capabilities.

It's still early days, but AI-image search is based on digital platforms running machine learning that increasingly understands consumers' interests based on the images they look at online and the social pages that they "like." Palmeri said he imagines a time when a shopper takes a picture of a desired item and rather than typing in a keyword to find it, they upload the image to a search engine that spits back a number of similar items at a range of price points or even items customized to a specific price point, if the user has integrated financial data into the model.

Burberry, too, is delving into AI search, recently gaining major traction for its Cat Lashes mascara on Pinterest, where users received a custom board after answering a survey. More than 30,000 new boards and 1 million pins were created for Cat Lashes.

The technology also can make upselling easier, and make it simpler to find and recommend items customers might not even know they need, said Kristin Shevis, chief customer officer at Clarifai. Shevis also sees a strong potential for luxury retailers to crack down on counterfeiting on secondhand resale sites.

While all of this may seem intuitive, many marketers are struggling to catch up. Only 11 percent of brands are AI experts, per Forrester Research, while over half fall into the "novice" or "laggard" category. adweek.com

Nev. Man Pleads Not Guilty In $3.5M Identity Theft, PayPal Scheme
A Reno resident pled not guilty Thursday to a slew of charges stemming from allegations that he used stolen identities to open more than 8,000 fraudulent online financial accounts, including PayPal accounts, raking in roughly $3.5 million.

Kenneth Gilbert Gibson, 47, appeared before Magistrate Judge William G. Cobb to enter his plea the day after he was slapped with an indictment charging him with 10 counts each of wire fraud and bank fraud, six counts each of access device fraud and aggravated identity theft, and three counts of mail fraud.

Prosecutors allege that Gibson's scheme centered around fake PayPal payment and credit accounts that he created using identities stolen from a slew of victims, which he then used to transfer money into bank accounts and prepaid credit and debit card accounts he controlled. The scheme relied on two layers of PayPal accounts, according to the indictment. law360.com

US online retail sales grow 14.2% in August

NRF: Congress should update laws governing e-commerce sales tax

Amazon, EBay Grilled By U.K. Politicians Over Sellers' VAT Fraud

Amazon expands fulfillment operations in Ohio and Oregon

Warrington, PA: Distraction Thieves get away with $11,000 of merchandise from Verizon, connected to multiple other thefts
The 3 pictured individuals - all Romanian nationals, along with a juvenile female committed a theft of $11,00 worth of cell phones from the Verizon Wireless store in Warrington, PA last night 9/17/2017.

The four went into the store and the 3 pictured distracted the employees while the juvenile female entered the stock room and concealed a large quantity of cell phones in a satchel type bag the she was wearing under her dress.

One of the phones stolen had a tracking device on it and police were able to locate the group driving a white Dodge Caravan with temporary Delaware tags. The 3 pictured were arrested and sent to Bucks County Prison - bail set at $75,000 each. The juvenile female was arrested and sent to Bucks County Juvenile Detention Center.

This group is was also responsible for multiple other thefts similar in nature including a distraction theft from another Verizon Wireless store on September 7th, where a black Apple iPhone 7 and cash were taken. crimewatchpa.com ujsportal.pacourts.us

Thank you Ryan Merkel, for this ORC Submission!

Brighton, MI: ORC theft foiled at Green Oak Victoria's Secret
A 21-year-old woman found herself in the Livingston County Jail's orange and white stripes after a trip to Victoria's Secret earlier this week. Malaja Sharde Isom, of Toledo, was arraigned Thursday on charges of Organized Retail Crime after police said she and three companions attempted to leave the Victoria's Secret store at Green Oak Village Place mall without paying for merchandise. Green Oak Police Chief Jason Pless said store staff became suspicious about the impending theft and called police as the women loaded lingerie, clothing and beauty products into the store's shopping totes. The three other women with Isom, also Toledo residents, were released pending further investigation, but Isom was arrested and charged because employees observed her removing security tags from the clothing. livingstondaily.com

Farmington Hills, MI: Three suspects stole $4,000 worth of blue jeans
Farmington Hills police are searching for some savvy shoplifters who entered an upscale department store and managed to steal more than $4,000 worth of blue jeans within a matter of minutes. The incident occurred Sept. 1 at the Saks Off 5th store at 31005 Orchard Lake Road. On Thursday, investigators released photographs of three people entering the store who may be connected to the heist. Farmington Hills Police Lt. Dan Rodriguez said the suspects entered the business separately and met up in the men's section of the store. One of the suspects is seen taking out two empty shopping bags. Another suspect is seen loading pairs of blue jeans into the bags, while the third suspect acted as the lookout. Rodriguez said the crew, two men and a woman, managed to steal approximately 30 pairs of blue jeans. livingstondaily.com

Oxnard, CA: Five arrested in Police's latest Shoplifting Sting
The operation went on from 1 p.m. to 10 p.m. Friday at Walmart, 2001 N. Rose Ave., Oxnard police said. The law enforcement agency has been conducting sting operations at retailers that have been a hot spot for theft and other situations requiring a police response. The stings involve the store's employees or loss-prevention agents signaling a team of officers inside and outside the store when they see a theft occurring, police said. vcstar.com

Falmouth, ME: Suspects charged with Organized Retail Theft from Rite-Aid and Shaw's Supermarket
After receiving multiple complaints from Falmouth Rite-Aid and Shaw's Supermarkets of people stealing various items and fleeing the store, The Falmouth Police Department arrested three men from Brooklyn, New York. The suspects are charged with organized retail theft, possession of burglars tools, and theft by unauthorized taking. Officers located the suspect vehicle at a Falmouth Walmart, where the suspects were found exiting the store with stolen merchandise. According to officers, the suspects utilized sophisticated equipment to communicate and compromise the security measures of the targeted stores. wgme.com

El Cerrito, CA: Grand theft - DB Shoes at El Cerrito Plaza reported possible embezzlement
"The investigation determined during the month of July, the store lost approximately 12,000 pairs of shoes, totaling approximately $173,000." eastbaytimes.com

Louisville, KY: Serial shoplifter arrested outside U of L Campus Bookstore
According to the ULPD report, a theft occurred at the Cardinal Authentic Store at the Stadium of more than $500 of merchandise. The alleged shoplifter was identified by police as Lee Jeffrey. He was recognized by University Police, who reported he had been at the Cardinal Authentic Store down Floyd Street then went to the bookstore. He matched the description of a man who took merchandise from the bookstore earlier that month, and police charged him on both counts. "It's not opportunity theft," Sandifer says. "He knows what he's doing. He's coming in to steal." According to reports, the football jerseys stolen from the stadium were worth $800, and the baseball jerseys stolen from the bookstore $750. "I've heard from different stores across campus that they've had issues with this same guy for years," she said. louisvillecardinal.com

Market ORC Manager Open for Lowe's - Radford, VA

Submit your ORC Association News

Visit the ORC Resource Center


Shootings & Deaths

Cheney, WA: Body of kidnapped Store Manager found near Four Lakes
Cheney Police confirmed Friday that the body of a kidnapping victim was found. Officials said the body of Cameron Smith was found by Spokane County Rescue just off Highway 904 near Cheny Friday around 3:00 p.m. Police arrested Donavon Culps in connection to Smith's kidnapping on Thursday in Goldendale.

Culps is one of two people suspected of shooting at and kidnapping Smith, an employee at Lucid Marijuana Shop in Cheney, on Sunday while he was sitting in his car in the parking lot. Reports show one of the suspects then got into Smith's car and took off with him inside. Reports show one of the suspects then got into Smith's car and took off with him inside. Police later found Smith's car abandoned near Airway Heights. krem.com

Las Vegas, NV: Good Samaritan killed trying to stop North Las Vegas robbery
Police say a man was killed after trying to stop a woman who had stolen items from a convenience store. The theft happened Saturday morning in the 300 block of West Lake Mead. Police say a man tried to stop the female suspect. She entered her Jeep, hit the man with her vehicle, and drove off. Arriving officers found the man lying in the parking lot. He later died at the hospital. ktnv.com

Oklahoma City, OK: Homicide/ Arson Investigators probe death a Bookstore Owner
Oklahoma City Police say a bookstore owner was found dead underneath a pile of books in his burning store and the death is being investigated as a homicide. Firefighters found the body of 66-year-old Kelly Hays on Thursday after extinguishing the blaze at 30 Penn Books. Police have not said how he died, but said he suffered injuries that appeared to have been caused before the fire, and arson investigators say the fire was intentionally set. normantranscript.com

Sand Springs, OK: June death of woman in Oklahoma Walmart ruled accidental
An autopsy says a woman found dead in the restroom of an Oklahoma Walmart three days after she was seen on store video entering the room, died of an irregular heartbeat due to difluoroethane toxicity. The state medical examiner's office ruled the death of 29-year-old Katherine Caraway of Tulsa at the store in Sand Springs as accidental. Difluoroethane is found in air dusters, such as those used to clean computer keyboards. The report says empty cans of an air duster were found in Caraway's car. theeagle.com

Lakeside, OR: Suspect charged with murder; shooting victim found in C- Store parking lot

Tulsa, OK: Man Killed, Woman Wounded in Shooting Outside C- Store

San Antonio, TX: 3 hurt, more than 16 shots fired in drive-by outside Hayes Food Mart

Robberies & Thefts

Grand Rapids, MI: 4 teens arrested following theft of guns from Cabela's
Police say the thefts happened Saturday morning. Around 5:10 p.m., police were called to the area of Baxter Street after a report of shots fired. Grand Rapids Police Lt. Terry Dixon said Officers stopped the vehicle about 10 minutes after the shots fired call. Three of them were taken into custody, several guns were found during the stop, and police believe they were the guns stolen from the Cabela's. GRPD Lt. Dixon said the suspects' ages range from 13 to 16-years-old. woodtv.com

Dearborn, MI: Woman beaten, pepper sprayed at Walmart
A Michigan woman was hit in the head and pepper sprayed during a fight near the checkout lanes at a Walmart in Dearborn. The scuffle broke out at 9 p.m., police said. Investigators are still searching for three assailants. According to police, a 35-year-old woman said she had a verbal argument with two women. A third assailant walked up behind the victim and hit her in the head, police said. wpxi.com

Butler Township, OH: Woman robs Walmart shopper in the parking lot with steak knife

Pontiac, MI: Trio Of Teen Robbers Steal Cash, Phones At Gunpoint From Boost Mobile

Laporte County, IN: Gas station Robbery suspect arrested after running out of gas during Police Chase

Piercing Pagoda in the Mall of Victor Valley, Victorville, CA reported a Grab & Run on 9/16, items value yet to be determined

JC Penney in Woodbridge, VA reported a Grab & Run on 9/14, items valued at $2,000

Bomb Threat

Dayton, OH: Bomb threat forces evacuation of Target store

Edmond, OK: Police Respond To Bomb Threat Call At McDonald's

Credit Card Fraud

Guam: 3 men arrested for using 118 stolen credit cards to shop on Guam
Three men were discovered entering Guam with 118 counterfeit credit cards that they intended to use to purchase luxury items for a secret Chinese organization. Two men were arrested on Thursday after counterfeit credit cards were discovered in their suitcases. During an interview with Homeland Security Investigation agents, Weng told authorities that he had posted an online advertisement searching for work. An individual later identified as Daquin Liu, replied and hired him and Lu to travel to Guam from Los Angelos, CA to "go shopping." The complaint states that Weng was promised $10,000 for what was supposed to be a week long shopping trip in Guam. pacificnewscenter.com

Cargo Theft

Chinese Shipping Captain and 18 Crew Members prosecuted for $65,000 theft on the high seas


Benidorm, Spain: 11 arrested and nearly 1,100 in fake goods seized; 1,084 Longchamp and Michael Kors knckoffs taken


Aldi - Brookfield, WI - Armed Robbery
BP - Winchester, KY - Robbery
Billy Bubbles Laundromat - Buffalo, NY - Burglary
Boost Mobile - Pontiac, MI - Armed Robbery
Cabela's - Grand Rapids, MI - Burglary
Cumberland Farms - Plaistow, NH - Armed Robbery
Dollar General - Jennings, MO - Armed Robbery
Dollar General - Piedmont, SC - Armed Robbery
EZ Pawn - Rockford, IL - Armed Robbery
Gas Station - LaPorte County, IN - Armed Robbery
King Sooper (Bank inside) - Colorado Springs, CO - Armed Robbery
Lexington Tire - Lexington, KY - Burglary
Marathon - Oakland, PA - Robbery
Next Level - Las Vegas, NV - Armed Robbery/ shooting - customer wounded
Quality Dairy - Lansing, MI - Armed Robbery
Sears - Concord, CA - Robbery
Speedway - New Lebanon, OH - Robbery
Valero - Southaven, MS - Armed Robbery
Wading River Smoke - Riverhead, NY - Armed Robbery
Wicker Park - Chicago, IL - Burglary
Verizon Wireless - Washington, PA - Robbery
7-Eleven - Waco, TX - Armed Robbery
7-Eleven - Las Vegas, NV - Armed Robbery


Daily Totals:
19 robberies
4 burglaries
1 shootings
0 killed



Hector Graciani
named Loss Prevention Manager for The RealReal

Frederick Hassel, Jr.
named Asset Protection Process Manager for Jet.com

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Featured Job Spotlights


Senior Manager, Asset Protection Operations
Kent, WA

Senior Manager, Asset Protection Operations responsibilities include developing and implementing Asset Protection strategies and theft prevention, directing investigations and security programs across headquarters, ecommerce and retail REI locations. Additionally, this role oversees all support functions for the broader AP team across the co-op....

Corporate Security Operations Manager
San Francisco, CA

This position is designed to be one of leadership, combining excellent system knowledge and skills, with decision-making abilities. Duties include, but are not limited to: Oversight of corporate campus (s), managing staff, including, contract security staff covering shifts 24/7, handling and interacting with visitor/trespassers, customer service training for contract security staff, and assisting in evacuation procedures during the event of an emergency...

General Manager North America, Retail Loss Prevention
Location Flexible Major City (Atlanta, Chicago, Boca Raton, Dallas etc)

Reporting to the VP & GM Global Loss Prevention, Tyco Retail Solutions the North America leader requires a strategic perspective and capabilities around articulating and driving the vision and value proposition for the $400 million NA team...

Project Manager
Chanhassen, MN

The Project Manager is responsible for managing all installations in their region or assigned accounts. This includes initiation, planning, implementation, and project close out. The position is responsible for executing projects according to strict deadlines and within budget...

Vice President Loss Prevention & Safety
Denton, TX

The Vice President is responsible for the strategic planning and execution of the company's Loss Prevention and Safety Program. The VP will work closely with the other Company teams such as Store Operations, Distribution, Finance, Legal, Risk Management and Human Resources to ensure company assets including cash, inventory and people are safeguarded...

Manager Organized Retail Crime
Bolingbrook, IL

The Manager, Organized Retail Crime is responsible for the development, implementation and management of external loss protection programs and investigations while driving profitability through shrink improvement. This position will be responsible for managing various data points and analytics of individual store losses, markets and across the enterprise to identify ORC activity, investigate accordingly and recommend action steps...

Director of Inventory Control
Rialto, CA

The Director of Inventory Control will be responsible for the development of a high performance inventory control process and department that supports the company's service commitment to its customers. This position is responsible for the monitoring and managing inventory loss and gains from receipt to customer...

Regional Asset Protection Manager - Southwest/Western US
Phoenix, AZ

The Regional Asset Protection Manager is responsible for the management of the Asset Protection function to a group of the 1,200 campus stores Follett operates. The RAPM guides the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...

Manager, Physical Corporate Security
Jacksonville, FL
The Manager, Corporate Security will oversee all aspects of the company's physical security strategy for retail stores, warehouses, and store support center and field offices. This includes responsibility for the capital expense and repair budgets, developing written specifications, layout and design for all systems and to ensure all installations and repairs are made to SEG standards...

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Using Mentorship to Improve the Employee Experience  In today's advanced digital age or social networking and connection building sites like LinkedIn, some may think that mentorships are old fashioned, but they can really help both employees and managers improve their career experiences and create a culture of leadership. Here's how to use mentorships to improve the employee experience for both mentors and mentees. Future development

3 Must-Haves In a Great Mentor
Great mentors are a dime a dozen, but that doesn't mean you can't find one for yourself. If you want to find a truly outstanding mentor to help you develop your career, look for these three qualities. Look for positivity

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Interacting in large networking groups can be very challenging even for the most seasoned of executives. The speed, the number of people, and the amount of information shared can be overwhelming. However, the one basic principal you can rely on is keep it simple, one person at a time and focus on that person both mentally and visually. Slow it down in your head and make sure you communicate clearly and sincerely regardless of the background you have with anyone or any group. Because at the end of the day you're all part of the same industry, the same community, and everyone has the same objective: to help develop and represent the industry as professionals.

Just a Thought,
Gus Downing

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