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ASIS International
63rd Annual Seminar

Sept. 25-28

California ORC Association Annual Training Conference
Sept. 28-29

2017 National Cargo Theft Summit, Atlanta
Oct. 4-5

Cyber Defense Summit
Oct. 10-12

National Association of Bunco Investigators Annual Training Conference
Oct. 11-12

Colorado Organized Retail Crime Alliance Conference
Oct. 17

Jeweler's Security Alliance 40th Annual Security Seminar & Expo
Mar. 13-15, 2018

See More Events


Check out the Daily's Exclusive Reports

Q2 and First Half Robbery Report

2017 Q2 and Half Year Retail Violent Death Report

2017 Q2/First Half Senior LP/AP Jobs Report

2017 Q2 Internet Jobs Report

2017 Q1 Retail Violent Death Report

2017 Q1 Robbery Report

2017 Q1 Internet Jobs Report

Q1 2017 Update

See more reports


'17 National Retail Security Survey

2016 NRSS Survey

2015 NRSS Survey


The Zellman Group
James Welborn, Attorney at Law; William Ramos, Director, ORC Recovery; and Ben Dugan, Director of Field ORC Investigations

Quick Take 15

The Armed Robbery Epidemic
Read Hayes, PHD, Dir. LPRC, Bob Oberosler, Group VP LP, Rite Aid, Kevin Larson, Sr. Mgr AP, Kroger

Quick Take 14

Watch all published episodes here


2016 ORC Report

Read it here



Coming Sept. 22/25...

Innovations in Pushout Theft Prevention

It's been an incredible year for Gatekeeper Systems. It was big news within the industry when they announced their acquisition of Carttronics, who was a major competitor in the shopping cart containment and pushout theft prevention arena. Robert Harling, former CEO of Carttronics, and now Senior Vice President of Business Development for Gatekeeper, explains how patented locking-wheel technology in solutions like Purchek help prevent shoplifting without the need for employee intervention or violent confrontation.

Quick Take #16

Amber and Joe recap some highlights from earlier in the day. Hear their key takeaways on technology, change management, external vs. internal shrink, and important industry resources.

Solution Providers: Have a video or commercial you want to publish? Contact us

Hurricane Update

Business Continuity - No Plan For State Wide Disaster
Hurricane Irma Pushing Florida's Grocery Supply Line to the Brink

Leaving shelves empty of staples days after the storm passed. Even a full week after the storm, some stores had empty spaces and shortages of basic items.

Some stores couldn't operate because of outages; some couldn't get food because distribution lines were slowed down. When they did open, much of their perishable food had spoiled. There was a surge in demand from customers who hadn't shopped in days and saw food spoil.

Stores and retail analysts say Hurricane Irma's size and path made it the perfect storm to cripple Florida's grocery supply lines.

Irma showed the strength and weaknesses of the modern food distribution system, where stores rely on daily deliveries of fresh food, Johnston said. Most regions have a three-day supply of food in supermarkets and distribution centers.

Big grocery chains have backup plans if one or even a few stores can't open. "But there is no plan for what to do when an entire region is out of commission, Zueli said. "That's what happened in Florida, an entire state that couldn't do much of anything."

"Both the size of the storm and the unpredictability of the storm on the front end led to the shortages of food, fuel and water," Miller said. "And after the storm, from a retailing perspective, you had to restock the whole state as opposed to a few cities."

Immediately after Irma passed, Florida Retail Federation communicated with law enforcement in hard-hit areas, such as the Keys, to allow trucks back in to restock stores, Miller said.

At one point after the storm, Publix published a social media post from CEO Todd Jones, pleading with customers to have patience while they restocked stores following Hurricane Irma.

The world's largest retailer, Wal-Mart, only opened a few stores the day following the storm. Some stayed closed until Wednesday or Thursday as the company waited for electricity and cleared spoiled goods out of stores, spokesman Ragan Dickens said.

"In some stores, we are at a total loss from a perishables standpoint," Dickens said. "There were distribution centers that were closed for a period of time." orlandosentinel.com

Hurricane Harvey: Walmart Store Emptied out by Looters - Turned into Hospital
Talk about quick thinking and giving back to the community. This was a true community response.

According to one reliable source the Daily was told, one Walmart store was completely emptied by looters and Walmart had the quick thinking to turn into a hospital to help the local neighborhood. Once again this is from a reliable source and we have asked Walmart for a comment.

Hurricane Maria barrels into Puerto Rico as monster storm

Holiday Sales Forecast

Early forecast calls for stronger holiday season for retailers
Deloitte predicting 4.5% sales growth; 18-21% for e-commerce

With disposable personal income climbing and consumer confidence staying elevated across the U.S., the holiday shopping season could bring healthier sales for retailers to cap off a tumultuous year.

Deloitte said it expects retailers to see holiday sales growth of as much as 4.5 percent. Last year, total sales for the season climbed 3.6 percent, matching results in 2015.

E-commerce sales, meanwhile, are expected to increase 18 to 21 percent during the 2017 holiday season, the firm found. Digital sales climbed 14.3 percent in 2016. cnbc.com

RetailNext Forecasts Strong 3.8 Percent Holiday Growth for Retail Sector
Today, RetailNext Inc., the worldwide expert and market leader in IoT smart store retail analytics for optimizing shopper experiences, announced a positive forecast for U.S. retail performance over the November through December Holiday period, predicting a 3.8 percent year-over-year (YoY) lift in sales, driven in part by a 14.9 percent increase in YoY sales through digital channels. cbs8.com

No Large-Scale Holiday Hiring at Walmart Stores
Only at the DC's - Repeating Last Year's Program

Walmart won't be doing large-scale holiday hiring at its stores this year. Instead, like last year, it will offer extra hours to its current workers. The nation's largest private employer says, however, that it will be taking on more temporary workers at its distribution centers. But it's not giving a number yet for its planned holiday hires at the centers.

Macy's is increasing the number of temporary workers it's planning to hire for distribution and warehouses. But overall holiday hiring will fall nearly 4 percent from last year.

Target announced an increase of 40 percent in holiday hiring at its stores. The retailer also plans to hire 4,500 workers at its warehouses, down from 7,500 a year ago.

A store's hiring plans can indicate its expectations for the holiday season, which accounts for 20 percent of the retail industry's annual sales, according to the National Retail Federation. washingtonpost.com

Does aggressive seasonal hiring portend a merry retailing Christmas?

8 Things You Need To Know About Hiring Seasonal Workers

MO Governor on St. Louis Protests: Only Safe Space for Looters Is a Jail Cell
St. Louis erupted in violent protests over the weekend following the acquittal of a white police officer charged with murdering a black man after a car chase. Protesters took to the streets, facing off against a line of cops in riot gear. Looters and vandals smashed mom and pop store fronts.

Missouri governor Eric Greitens warned protesters against violence.

"We had leaders who wanted to give people a safe space to loot and to burn," Greitens told Fox News. "Now in Missouri if you loot the only safe space you're going to have is in a jail cell."

"If you're going to riot we're going to cuff you," he continued. "Violence and vandalism is not protest. It is a crime." foxnews.com

NJ man faces prison after trying to sell his employer's trade secrets
Information worth tens of millions of dollars

A West Long Branch man's scheme to sell his employer's trade secrets could have netted him hundreds of thousands of dollars. Instead, Ralph Mandil is facing a federal prison term. He was bargaining with federal agents posing as competitors and wearing wires.

Mandil, 38, who worked for an unnamed New York company that distributes pet care, beauty and other "as seen on TV" products, pleaded guilty Tuesday to one count of wire fraud before U.S. District Judge Brian R. Martinotti, sitting in Trenton. Mandil faces up to 20 years in prison. His sentencing is scheduled for Jan. 22.

According to the criminal complaint, Mandil chatted with federal agents posing as New Jersey-based market competitors via email, telephone and meetings between Aug. 1 and Oct. 12, 2016, authorities said.

Mandil admitted to offering product names, specifications, artwork, advertising, and market and manufacturing data. The information was worth tens of millions of dollars, authorities said.

Mandil also tried to give the agents access to his employer's password-protected digital cloud storage account for $197,500, authorities said.

Mandil reportedly provided the agents with samples of merchandise and the trade secrets he said he could steal from his employer. He was paid $10,000, authorities said.

A real competitor could have used the information and product designs to acquire an advantage in the marketplace and undercut Mandil's company, authorities said. app.com

Massive fentanyl seizure linked to N.J. Walmart, Home Depot lots
A pair of huge drug busts that led to the seizure of 270 pounds of drugs, including 141 pounds of pure fentanyl, were made after key transactions were witnessed by investigators in parking lots of a Walmart and Home Depot in New Jersey, authorities said.

The first -- the largest fetanyl bust in New York City history -- occurred Aug. 1 and involved a shipment that two alleged traffickers picked up outside a Walmart in the Manahwakin section of Stafford, according to authorities.

The second bust occurred Sept. 5 after New York narcotics officers and members of the New Jersey Drug Enforcement Association watched two Bronx men pick up a duffel bag from a tractor-trailer in a rear parking lot of the Home Depot on Route 9 in Woodbridge, according to authorities.

The total take from the busts was 270 pounds of drugs with an estimate street value of $30 million. Four New York residents face multiple charges, the New York Office of the Special Narcotics Prosecutor said in a statement Monday. nj.com

Pharmacist Killed Patients By Shunning Safety, Jury Told
Federal prosecutors told a jury in opening statements on Tuesday that a pharmacist's stupefying recklessness caused a 2012 fungal meningitis outbreak and amounted to second-degree murder.

Comparing his actions to a drunk driver who drifts into oncoming traffic, Assistant U.S. Attorney George Varghese told the jurors that Glenn Chin knew what he was doing was extremely dangerous - cutting corners on sterilization, failing to clean the room where the drugs were made, ignoring contamination - but did it anyway.

Chin is the second person to go to trial for racketeering, second degree murder, mail fraud and drug safety violation accusations in the 2012 meningitis outbreak. The New England Compounding Center's contaminated steroid injections, Chin acknowledges, caused the meningitis outbreak, which left 64 dead and more than 700 injured. law360.com

Amazon 'Reviewing' Its Website After It Suggested Bomb-Making Items
Amazon said on Wednesday that it was reviewing its website after a British television report said the online retail giant's algorithms were automatically suggesting bomb-making ingredients that were "Frequently bought together." cnbc.com

The Year of Retail Bankruptcies - The Top 20
Is this the year of the retail apocalypse? Not Hardly!

A quick scan of headlines in the news makes it seem as if the very act of buying and selling is disappearing into thin air. Yet the retail industry, which made $22 trillion in 2016, is anticipated to reach a whopping $27 trillion in global sales by 2020, according to eMarketer.

Retail isn't dying, but it is undergoing a massive transformation. And spoiler alert - not everyone is going to make it in the new era of retailing. Many retailers are restructuring, announcing store closures and going bankrupt. Nearly 20 major retailers have filed for bankruptcy so far this year by our count. retaildive.com

Walmart ends overnight shifts at 430 Neighborhood Markets
In more than 430 of Walmart's smaller format Neighborhood Market stores, the company is shifting overnight stocking hour shifts to the daytime and using tech to smooth out inventory management, the company said in a recent blog post.

We expect this change to have two great benefits:

● For our customers, it means a more consistent in-store experience. We'll have more people available on the sales floor to provide customer service, answer questions and help make sure products are available.

● For our associates it means more customer-facing roles and the ability to move to a more desirable and consistent daytime schedule. It also means more interactions with fellow associates, customers and management, as well as more opportunities to serve and learn from people they wouldn't otherwise interact with during an overnight shift.

Improving how we deliver for our customers while simultaneously improving the experience of our Neighborhood Market associates - that's a win-win.

Editor's Note: Not to mention the improved shrink results, risk reduction, and ability to fill jobs. walmart.com cbs8.com

Director, Assets Protection for Target posted online - based in Minneapolis
Develops and leads the Assets Protection information management process and platform strategy. Leads the team responsible for developing and coordinating all Assets Protection communication, training, budgeting/ resource allocation and event planning. Identifies strategic initiatives that support the AP mission and pulls them together to ensure all communication, training and information are aligned, organized and accessible to AP users. Works directly with Store Operations to ensure AP roles and responsibilities fit into the overall store strategy. Owns the management of AP budgets and resource allocation.

Target is the second-largest discount store retailer in the United States, operating 1,816 stores and 39 distribution centers in the U.S., with 2016 revenue of $69.5 billion. target.com

Director, Loss Prevention for Dollar General in Nashville, TN
Develop and manage strategic initiatives and projects in conjunction with the LP/Shrink Improvement groups to produce gross margin impact, shrink reduction, and process improvements. Develop, manage, implement, and follow-up on recommendations to leadership (including executives) regarding methods to reduce shrinkage and improve safety within assigned areas.

Let's Grow Together! We are a fast-moving Fortune 200 publicly-traded company with more than 13, 000 stores and 14 distribution centers in 44 states, growing by hundreds of stores each year. We work in an energetic atmosphere that embraces innovation and teamwork. At Dollar General, you can see a clear and fast path to career growth and success. We are committed to attracting talented and motivated people who can advance our mission of "Serving Others." linkedin.com

Zebra Technologies and RILA Announce Strategic Partnership to Further Retail Innovation

McDonald's just got involved in the $5 billion battle for Amazon's headquarters

Walmart, Target join call for 'Dreamer' legislation

Quarterly Same Store Sales Results
Bed Bath & Beyond Q2 comp's down 2.6%, net sales down 1.7%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality


Learn how Under Armour introduced a game-changing loss prevention strategy

After establishing a new standard for electronic article surveillance (EAS) technology for its North American stores, Under Armour does have one lingering regret. "I could kick myself for not discovering this solution sooner," said Sean Donnelly, Director of Global Retail Asset Protection and Investigations for the premier activewear giant.

"My advice to other AP leaders is to not write things off by thinking that something looks too good to be true. Be open to challenging the status quo and willing to put new solutions to the test. We learned that openness pays big dividends, and it's an important part of servicing any rapidly growing business that prides itself on innovation."

Read more here


Retailers Outline Four Principles of Data Security
In Letter to Congress Following Equifax Breach

Last week, NACS and a coalition that includes the American Hotel & Lodging Association, International Franchise Association, National Association of Realtors, National Association of Truck Stop Operators, National Council of Chain Restaurants, National Grocers Association, National Retail Federation,
Society of Independent Gasoline Marketers of America, and the U.S. Travel Association, wrote to members of Congress to outline four principles that are important to ensuring any data security and breach notification legislation that advances in Congress does not overly burden business already victimized by a breach.

The four principles NACS and coalition members support in federal data security and breach notification legislation are:

1. Establish Uniform Nationwide Law: With 52 inconsistent breach laws currently in 48 states and 4 federal jurisdictions, there is no sound reason to enact federal legislation in this area unless it preempts the existing laws to establish a uniform, nationwide standard so that every business and consumer knows the singular rules of the road. Simply enacting a different, 53rd law would only create more confusion.

2. Promote Reasonable Data Security Standards: Data security requirements in a federal law applicable to a broad array of U.S. businesses should be based on a standard of reasonableness. A reasonable standard, consistent with federal consumer protection laws applicable to businesses of all types and sizes, would allow the right degree of flexibility while giving businesses the appropriate level of guidance they need to comply.

3. Maintain Appropriate FTC Enforcement Regime:
Federal agencies should not be granted overly-punitive enforcement authority that exceeds current legal frameworks.

4. Ensure All Breached Entities Have Notice Obligations: Businesses in every affected industry sector should have an obligation to notify consumers when they suffer a breach of sensitive personal information that creates a risk of identity theft or financial harm. Informing the public of breaches can help consumers take steps to protect themselves from potential harm. nacsonline.com

Kaspersky Lab Debate: Put Up or Shut Up
Show Your Cards, or Fold, Cybersecurity Professionals Tell FBI

Dear U.S. government: Please put up or shut up over Moscow-based cybersecurity firm Kaspersky Lab.

Twenty-year-old Kaspersky Lab, which has more than 400 million users of its anti-virus and security software worldwide, is being targeted by vague, unsubstantiated accusations. That includes the FBI reportedly briefing organizations that using the Moscow firm's products pose a threat to their business.

"The American public remain the only people unable to make an informed decision about whether or not to use Kaspersky." 

In a Sept. 4 New York Times op-ed, Sen. Jeanne Shaheen, D-New Hampshire, called Kaspersky Lab a danger to U.S. national security, noting that CEO Eugene Kaspersky "graduated from the elite cryptology institute of the KGB, the Soviet Union's main intelligence service."

Shaheen says that she can't reveal the full extent of classified information that she received in briefings that has caused her to be so concerned about the company's products.

Instead, she writes: "At a public hearing of the Senate Intelligence Committee in May, six top intelligence officials, including the heads of the FBI, CIA and National Security Agency, were asked if they would be comfortable with Kaspersky Lab software on their agencies' computers. Each answered with an unequivocal no. I cannot disclose the classified assessments that prompted the intelligence chiefs' response."  govinfosecurity.com

Gas Stations in 'Wait-and-See Mentality' When it Come to Converting to EMV
While other retailers have to switch to EMV payments next month, gas stations have an extension until October 1, 2020, because of additional challenges this industry has, Payments Source reports. "There isn't a lot of movement right now based on the pushback of the deadline and the relatively low level of fraud occurring at the pump. There's a wait-and-see mentality," said Marci Gagnon, vice president of business development and operations at AVATAS Payment Solutions. "It's really not a lot of time when you consider all the steps and processes it may take to implement the new technology."

The bulk of gasoline stations are not owned by the major oil companies, so many are waiting until the bigger chains have converted to EMV payments before addressing their smaller chains or single location. But there is movement in this channel to upgrade to EMV. This summer, Gilbarco Veeder-Root registered the first EMV gas pump transaction and announced an agreement with retailers to update pumps for EMV payments. nacsonline.com

C-Store Industry Moves Beyond the Basics in Technology Investment

Cyber attacks cost U.S. enterprises $1.3 million on average in 2017

Report: Users Getting Better at Identifying Phishing Attacks

Software Has a Serious Supply-Chain Security Problem


Retail Council of Canada Hosts Another Terrific
Loss Prevention Conference

Hundreds of LP Experts Across Canada Attended
Value-Packed Event

Retail Council of Canada was honoured to welcome hundreds of retail loss prevention experts from across Canada at this year's Loss Prevention Conference.

The morning began with the highly anticipated session "Why Seemingly Honest People Do Dishonest Things." Cynthia Mathieu, Professor, Université du Québec à Trois-Rivières, challenged the audience to question the link between charismatic leadership and psychopathy tendencies.

From the significant shift in retail fraud to online fraud and the shocking increasing rate of eCommerce fraud, to the great debate of privacy VS. security and the upcoming implications of legalized marijuana, retailers were able to gain insights into how to recognize and prevent losses within their companies. Later in the afternoon, Manuel Parreira, Bank of Canada's Regional Director (Ontario) was celebrated and awarded the 2017 Loss Prevention Lifetime Achievement Award.

The conference closed with a panel discussion featuring RCC's Sonny Brar, Longos' Michael Coladipietro, London Drugs' Tony Hunt, and Marsh Risk Consulting's Kevin Gordon, titled "Action Plan: Rallies, Riots, and Other Crowd Threats to Retail Locations." The audience was equipped with answers to keep their company safe, prepared and trained for any potential crowd threat that might affect their businesses.

RCC's Loss Prevention Conference was a huge success! Thank you to all our partners & sponsors who made the event possible and to everyone who attended.

Thank you to Sarah Brown of the Retail Council of Canada for submitting this recap!


A Session on Organized Retail Crime Networks and the Impact on Modern Retail.


Industry exhibitors, loss prevention, security & privacy at the RCC LP conference.


RCC attendees taking in one of the many value-packed sessions.


Canadian Push sponsor Vector Security Networks at the RCC LP Conference.


The Canadian Challenge
Help Us Rename Your Column!

With the U.S. Retailers' Canadian Push over, we certainly feel like this column should more adequately reflect the Canadian Loss Prevention and Asset Protection professionals and efforts.

Let us know what title you think better represents your industry. Help us name your column by sending us your ideas!

We'll publish a final list for all of you to vote on and the Retail Team & executive who submits the final name wins a pizza party for the team, paid for by the Daily.

Limitations: Only Canadian LP and AP executives can submit their ideas and the pizza party is limited to immediate team involved. Selection process runs for two weeks and we reserve the right to make the final decision.

Let's Build Canada's LP Industry Pride!

Click here for a chance to win a pizza party for your team

Toronto Police Chief Mark Saunders calls for review of 911 communications centre after mall shooting
After recent reports by Global News on 911 wait times, Toronto Police Chief Mark Saunders has asked for a review of the service's communications centre.

"Two days ago, I tasked Deputy Chief (Shawna) Coxon to conduct a high-level review," Saunders wrote in an internal memo Thursday obtained by Global News.

Last week, Global News reported on significant wait times during the recent North York Sheridan Mall shooting that left a man dead. A source inside the Toronto Police Service communication centre shared internal call volume data from the late afternoon on Aug. 31 with Global News. It showed there were seven dispatchers on duty.

At 5:22 p.m. there were 31 calls to 911 with a waiting time of one minute and nine seconds. At the time of the shooting four minutes later, the callers jumped to 86 with a waiting time of five minutes and 27 seconds. At 5:30 p.m., there were 56 people trying to get a hold of 911 with a waiting time of seven minutes and 17 seconds. globalnews.ca

Equifax says 100,000 Canadians likely affected by data breach
Credit scoring company Equifax Inc said on Tuesday that the personal details of around 100,000 Canadians were exposed in the massive breach it disclosed earlier this month.

The company said criminals got access to files containing personal information of some Canadian consumers - including names, addresses, social insurance numbers and in some cases credit card information - via a consumer website application intended for use by U.S. consumers.

It was the first estimate of Canadian exposure the company has provided since saying on Sept. 7 that Canadian and UK residents were also at risk in the attack, in which details on some 143 million U.S. consumers had been exposed.

Lisa Nelson, the president and general manager of Equifax Canada, apologized to those who may have been affected and acknowledged frustration about a lack of clarity, saying the company would write to them with steps they should take. reuters.com

RELATED: Canada's privacy commissioner launches investigation into Equifax breach

Dollarama begins testing self-checkout in a bid to trim wage costs
Dollarama is considering adding self-checkout terminals at its stores as it looks for new ways to offset costs from higher minimum wages in several provinces. The discount retailer said it is testing the concept at one of its stores.

Dollarama is joining several retailers who have said they are looking to automation. Metro Inc. estimates the wage increase will cost about $45 million to $50 million next year and is accelerating its study of automation. Loblaw Companies Ltd. has estimated a $190-million hit next year from higher minimum wages in Ontario and Alberta. ctvnews.com

RELATED: Ontario minimum wage hike could cost 50,000 jobs, says watchdog

Dollar stores are going to dominate Canada, U.S. retail: expert

Mastermind Toys expanding across Canada, opening 56th store with more to come

Canada's Wholesale Sports to close all 12 stores

Update: Canada-wide warrant issued for suspect in fatal, point-blank strip mall shooting
Homicide detectives have issued a Canada-wide warrant for a Toronto man, 24, identified in the point-blank shooting that led to the death of a man in a parking lot last April. Akil Whyte is charged with first-degree murder of Leonard Pinnock, Det. Sgt. Joyce Schertzer said during a news conference Monday.

Pinnock, a 33-year-old from Hamilton, was sitting in his car waiting for a friend in a parking lot at a strip mall on the night of April 21 when two suspects fired multiple shots into the driver's window. He was pronounced dead at the scene.

Surveillance video shows two suspects in hooded jackets approach the car from the front and back and fire several shots in the span of about 17 seconds before running away. cbc.ca

Robberies with guns down in Halifax, but police unconvinced it's a trend
The number of robberies involving guns in Halifax has dropped since 2015, according to data obtained from Halifax Regional Police through freedom of information laws. There were 26 robberies in 2015 where it was confirmed there was a firearm, and 20 in 2016. As of July 31, there had been just eight this year with a gun - a fraction of the 93 robberies of all types recorded in the Halifax region in the first half of 2017.

Even so, Sonnichsen is sceptical that his own force's numbers show a sustained downward pattern. The statistics may be right, he said, but there's nothing to indicate there are fewer guns on the street. Unless a person is caught with a gun or DNA evidence can link them to one, it's very difficult to say whether a gun was used, he said. Many times people simply say they have a gun and don't end up displaying it. cbc.ca

Can You Believe This?
Brandon, MB: Drunk man wearing stolen pig costume robs store

Hope, BC: Suspect on run from fatal crash now wanted for $30K jewelry heist earlier that day

Ottawa, ON: British Military Officer wounded in shooting outside Kanata bar

Windsor, ON: Shotgun & bear spray allegedly used in Windsor drug store robbery

Winnipeg, MB: C-store customers hold teen robbery suspect until police arrive

Ottawa: Teen arrested in July abduction and robbery faces more charges

Winnipeg, MB: Man arrested after string of robberies, failed carjacking

Ottawa: Merchants being targeted by stolen credit card scam

Robberies and Burglaries

Convenience store - Winnipeg, MB - Armed Robbery
Guardian Pharmacy - Hamilton, ON - Armed Robbery
Lawtons Drugs - Dartmouth, NS - Robbery
Pharmacy - Windsor, ON - Armed Robbery
Tim Hortons - Kitchener, ON - Robbery
Short Stop - Kitchener, ON - Robbery
Undisclosed store - Summerside, PEI - Armed Robbery


Organized Crime Targets eCommerce via Fraud as a Service (FaaS)
PYMNTS.com reports that total fraud has declined 35% from the first quarter of 2016 to 2017; however, fraud targeting online department stores has risen nearly 150%, and among orders worth more than $500, 1 in 10 are fraudulent.Chargebacks911 advises eCommerce merchants to stay vigilant and take proactive measures as cybercriminals aim to cash in on fraud as a service (FaaS).

According to the latest PYMNTS.com Global Fraud Index, total fraud declined 34.7% from Q1 2016 to Q1 2017; account takeovers and stolen financials dropped sharply during that period, while "friendly fraud"-or chargeback fraud-rose slightly. At the same time, the eight industries studied suffered $48.2 billion in potential fraud losses, with fraud rising 146.5% among online department stores. And though fraud accounts for less than 4% of orders worth $500 or less, orders exceeding $500 had a 10.93% fraud rate.(1) Furthermore, experts suggest that FaaS will lead to greater proliferation of fraud, since shutting down one source simply leads another to emerge in its place. businessinsider.com

Fraud prevention software can greatly influence sales
Forrester's webinar session, "How Fraud Prevention Can Create Value for You and Your Customers," in partnership with Forter, revealed that after three years of using its fraud prevention software, retailers could acquire more than $150 million in online annual revenue. Forrester and Forter's research shows that false positives are the most common, and the most hurtful result, as businesses are losing out on potential revenue.

When fraud prevention software detects a false positive, this means that a non-fraudulent transaction has been identified as such. This is a significant problem for retailers, as they are losing out on real revenue that appears to be illegitimate.

However, not only are these retailers missing out on the sale, but often times they have to designate time and personal to solving helping that particular customer, because more than likely the shopper will issue a complaint. luxurydaily.com

Music Industry Group Says Piracy Problems Linger in Streaming Era

Walmart now lets customers use food stamps to pay for online orders

Ring Leader of $1.6M Jewelry Robbery Crews Gets 77 Yrs Prison
Round Rock man was sentenced to 77 years in federal prison Sept. 13 after prosecutors accused him in trial of hiring people to steal $1.6 million worth of items at 11 different jewelry stores in 2014 and 2015. Marvin "Beau" Lewis, 40, was convicted on 25 of 27 counts.

Prosecutors said Lewis was responsible for the robberies of five Austin stores, three Houston stores, two Katy stores and one store in Ohio. At various times, Lewis has lived in Round Rock, Austin and Houston.

"With more than 30 prior felony convictions, federal prison is an ideal location for Marvin Lewis to call a permanent home,"
said U.S. Attorney Richard Durbin Jr. "No longer will Lewis be able to live a lavish lifestyle and ... have nothing but complete disregard for others' personal property."

Prosecutors said Lewis set up heists at two Jared the Galleria of Jewelry stores in Austin, where he took off with 19 diamonds valued at $176,600, and 26 diamonds and 14 ring mountings valued at $196,950. Another robbery came at Marc Robinson Jewelers (six Rolex watches, $83,000). Lewis also robbed C. Kirk Root Designs and attempted unsuccessfully to rob Ben Bridge Jewelers. statesman.com

Gallatin, TN: 3 masked men break into Gun store, stealing 18 weapons
Gallatin Police are on the lookout for three gun store bandits who got away with more than a dozen high-powered weapons. Surveillance footage shows a black SUV pulling up to the Sumner Gun and Supply around 2:30 a.m. Various cameras show the suspects driving back and forth casing the gun shop. Eventually the suspects, armed with a hammer, went to the front door and began whacking the glass and kicking the door. A few minutes later, the suspects squeezed through the sharp, tiny opening. Once inside, one of the men leapt over the counter and stole an AR -15 assault style rife, while the other two broke out display cases and stole 17 handguns. wkrn.com

Perry County, KY: Wanted man arrested after stealing $15,000 worth of tobacco products
Tuesday morning officers with the Perry County Sheriff's Office responded to a 911 call after workers at Pigeon Roost Tobacco found out their store had been broken into. Officers said when they arrived at the store, the door had been kicked in and $15,000 worth of tobacco products had been stolen. Police said within an hour evidence lead officers to the house of Charles Douglas Griffith. Officers say they arrested Griffith, who had five outstanding warrants for other various crimes, including a string of thefts in Breathitt County. wymt.com

Lexington, KY: Big Ticket Thief the focus of Lexington Police; already hit Macy's, Cabela's and Meijers
Lexington Police say that they have no shortage of photos of a department store thief. "He's been plaguing us here in Lexington for several months now. We don't exactly know who he is," said Detective Mark Thomas with the Lexington Police Department. He steals big ticket items and has hit many stores around Lexington including Macy's at Fayette Mall, Meijer's, Cabela's, and some stores in Hamburg. "He steals flat-screen televisions. Yeti coolers. Large quantities of name brand clothing," said Thomas. "He's typically carrying these items right past the point of sale and out the door. So by the time loss prevention has the time to respond, or at a later time when they realize an item is missing, they'll go back and review the footage". lex18.com

Tempe, AZ: Shoplifter arrested may be linked to 22 other thefts
A woman arrested for shoplifting in Tempe is being investigated for more than 22 other thefts in Tempe, Chandler, and Gilbert. Tempe police report that on September 12, they arrested 36-year-old Maribel Barrozo Osorio outside Arizona Mills Mall for shoplifting. Police say they searched Osorio and her car and found items belonging to Victoria's Secret and Bath and Body Works. Osorio also reportedly admitted to committing similar thefts three days earlier. Police say the total value of the items stolen is more than $1,500. Police report Osorio is now also a suspect in more than 22 ongoing shoplifting investigations in Tempe, Chandler, and Gilbert. abc15.com

Murrieta, CA: Four Shoplifters arrested; one pulled a hatchet on a Walmart Associate
Murrieta police arrested four people Sunday, Sept. 17 - one of whom they say unveiled a hatchet at a Walmart employee who tried to stop him from stealing, police said. pe.com

Kingwood, WV: West Virginia State Police searching for suspect in a $9,000 theft of merchandise from Walmart

Decatur, AL: 3 arrested in $1,159 Harbor Freight Theft

Memphis, TN: Reward offered in Bass Pro gun theft

Update: Irondequoit, NY: Police seeking info on 2 suspects in $10K Liquor store theft

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Shootings & Deaths

Albuquerque, NM: Circle K Clerk suspended for 2 weeks after shooting
accused Armed Robber

The Circle K clerk who shot an accused armed robber, says she was suspended for two weeks. The shooting happened Monday inside the store on Eubank and Candelaria. A reporter spoke with the clerk Tuesday afternoon. Jennifer Wertz said she's upset. She claims robberies happen all the time and yet workers are told they can't defend themselves. Wertz said she had her gun with her Monday because she was supposed to work until 10 p.m. She said she feels uncomfortable walking to her car at night. Wertz put her gun in her pocket after she heard that another nearby convenience store was just robbed. She said she was not behind the counter when a man barged in with a gun. koat.com

Robberies & Thefts

Fresno, CA: Suspect in Starbucks robbery may sue man who stopped him
A man credited with stopping a robbery of a Starbucks in July might now be sued by the suspect, over wounds the would-be robber received from the Good Samaritan. Ryan Flores, 30, is facing charges for second-degree robbery and assault with a deadly weapon, stemming from a robbery of a Fresno Starbucks. Flores was arrested after he allegedly tried to rob a barista with a fake gun and Transformers mask - and in the process, he was subdued by a customer and stabbed with his own knife. Cregg Jerri, 58, was that customer, and he intervened in the attempted robbery by hitting Flores with a chair from behind. Flores pulled out a knife and fought back, with the two men wrestling over the weapon. Jerri sustained a stab wound to the neck, but was able to take the knife away, and stab Flores an apparent 17 times during the fight. Flores's mother, Pamela Chimienti, described Jerri's actions as "excessive force". sfgate.com

Lexington, MS: Inmates break out of jail to burglarize a Dollar General before sneaking back to jail
The four inmates, escaped their cell, jumped the fence of the jail and walked less than a mile to a Dollar General. Police say surveillance video from that night shows they broke in after hours to steal any and everything they could get their hands on. "They stole cigarettes, cigarette lighters, phones and just items they felt they could sell in jail," said Lexington Police Chief Robert Kirklin. After grabbing the items in the store, the chief says instead of making a run for it, the men snuck back into jail unnoticed. msnewsnow.com

San Leandro, CA Safeway Shoplifter Accused of Slamming His Car
into 2 Police Officers

A man who allegedly slammed his car into two police officers last weekend has been arrested, and is due to appear at the East County Hall of Justice for his arraignment on September 20. The two injured officers were transported by ambulance to a hospital on Sunday night, after they were struck by the suspect's car at the Greenhouse Market Place shopping center. It was approximately 8:30 p.m. when officers responded to a shoplifting report from the Safeway grocery store, but the situation escalated quickly. Police said the suspected shoplifter disregarded their orders to stop. When the officers attempted to detain the suspect, he ran to his car and then proceeded to hit them-before driving away. crimevoice.com

Juneau, AK: Juneau's Avert Chronic Shoplifting Pilot Project; focus on Counseling

New Orleans, LA: Shoplifting, auto burglary boost property crime rate

Lexington, KY: Man arrested for Rite Aid Robbery and Assault of an employee

Milford, CT: Lowe's employee arrested for theft of $450 in merchandise

Kay Jewelers in the Stonewood Mall, Downey, CA reported a Grab & Run on 9/19, item valued at $4,499


Fayetteville, NC: 3 charged in fatal shooting of 2 men outside Smokey Bones restaurant

Naples, FL: Target employee charged with Grand Theft; $1,000 of headphones stolen


Thousands of fake hoverboards, worth $1.2 million, seized in Southern California
Sheriff's officials said the fakes had counterfeit labels from UL, which tests and certifies products for safety. The raid was similar to one in April 2016 in the City of Industry in which sheriff's investigators seized 4,000 hoverboards worth $1.5 million. Those counterfeits also bore bogus UL labels. mercurynews.com

Abu Dhabi Police seized 60 pounds of fake Gold Jewelry being sold as International Designer brands

Bomb Threats

Columbus, OH: Bomb threat disrupts Target store


A-Plus Mini Mart - New Castle, PA - Robbery
Atl Wings & A Prayer - Peoria, IL - Armed Robbery
BP - New Castle, PA - Robbery
Bizarre Glass - Omaha, NE - Robbery/ suspect shot & killed by owner
Checkers C-Store - Bridgeport, CT - Robbery
Church's Fried Chicken - Peoria, IL - Armed Robbery
Dollar General - Lexington, MS - Burglary
Dollar General - Indianapolis, IN - Armed Robbery
Dollar General - Mardela Springs, MD - Robbery
Farm Fresh - Herrin, IL - Robbery (2nd in 30 days)
Jewel - Lisle, IL - Armed Robbery (Bank inside)
• Kroger - Columbus, OH - Robbery
Little Caesars - Salt Lake City, UT - Armed Robbery
Pigeon Roost Tobacco - Perry County, KY - Burglary
Prince's Superette - Visalia, CA - Burglary
Sumner Gun - Gallatin, TN - Burglary
Valero - Waco, TX - Armed Robbery
Wag-A-Bag - Round Rock, TX - Armed Robbery
Walmart - Rotterdam, NY - Burglary
7-Eleven - Pawleys Island, SC - Robbery
7-Eleven - Las Vegas, NV - Armed Robbery


Daily Totals:
16 robberies
5 burglaries
1 shootings
1 killed



Brandon Jakubik
promoted to Asset Protection Specialist for Walgreens

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Featured Job Spotlights


Senior Manager, Asset Protection Operations
Kent, WA

Senior Manager, Asset Protection Operations responsibilities include developing and implementing Asset Protection strategies and theft prevention, directing investigations and security programs across headquarters, ecommerce and retail REI locations. Additionally, this role oversees all support functions for the broader AP team across the co-op....

Corporate Security Operations Manager
San Francisco, CA

This position is designed to be one of leadership, combining excellent system knowledge and skills, with decision-making abilities. Duties include, but are not limited to: Oversight of corporate campus (s), managing staff, including, contract security staff covering shifts 24/7, handling and interacting with visitor/trespassers, customer service training for contract security staff, and assisting in evacuation procedures during the event of an emergency...

General Manager North America, Retail Loss Prevention
Location Flexible Major City (Atlanta, Chicago, Boca Raton, Dallas etc)

Reporting to the VP & GM Global Loss Prevention, Tyco Retail Solutions the North America leader requires a strategic perspective and capabilities around articulating and driving the vision and value proposition for the $400 million NA team...

Project Manager
Chanhassen, MN

The Project Manager is responsible for managing all installations in their region or assigned accounts. This includes initiation, planning, implementation, and project close out. The position is responsible for executing projects according to strict deadlines and within budget...


Director, Assets Protection
Minneapolis, MN

Leads the team responsible for developing and coordinating all Assets Protection communication, training, budgeting/ resource allocation and event planning. Identifies strategic initiatives that support the AP mission and pulls them together to ensure all communication, training and information are aligned, organized and accessible to AP users...


Director Loss Prevention
Nashville, TN

Develop and manage strategic initiatives and projects in conjunction with the LP/Shrink Improvement groups to produce gross margin impact, shrink reduction, and process improvements...

Vice President Loss Prevention & Safety
Denton, TX

The Vice President is responsible for the strategic planning and execution of the company's Loss Prevention and Safety Program. The VP will work closely with the other Company teams to ensure company assets including cash, inventory and people are safeguarded...

Regional Asset Protection Manager - Southwest/Western US
Phoenix, AZ

The Regional Asset Protection Manager is responsible for the management of the Asset Protection function to a group of the 1,200 campus stores Follett operates. The RAPM guides the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...

Manager, Physical Corporate Security
Jacksonville, FL
The Manager, Corporate Security will oversee all aspects of the company's physical security strategy for retail stores, warehouses, and store support center and field offices. This includes responsibility for the capital expense and repair budgets, developing written specifications, layout and design for all systems and to ensure all installations and repairs are made to SEG standards...

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What It Takes to Be Great

The 3 Things Exceptional Bosses Always Think Differently Than the Rest  We all would like to be a superhero, help solve the big problems and make a difference. But you can't do everything on your own, and you can't control what happens. Use these tips to delegate to and grow your team. Hang up the cape

This One Skill Makes Great Leaders. Hint: You're Not Born With It  Leading isn't about always being your best, but you do need to give it your best. Leaders are only human, so they push to be their very best. Truly great leaders do this one thing to become successful. Make the EFFORT

3 Rare Signs You Were Meant to Be a Good Leader  Great leadership is about serving others, most importantly your employees and customers. Through building a culture of trust and transparency, success can blossom. While leaders can adapt a servant leadership style, here's how to know you're already a great leader. Love your people

Number One Habit You Need to Develop to Become a Great Leader  If you want to be a great leader, then you need to deliver. Great leadership is all about getting results, but the ends don't justify the means. Here's how to achieve results successfully and make it a habit. Thoughts matter

Change is the only constant. Embracing it and dealing with it, while absolutely necessary, can be a daunting task that is difficult for everyone. Psychologists believe that humans strive to eliminate fear by avoiding change when, in fact, change can be the best thing for us. Those that run to it usually are in front and those that avoid it, most of the time end up in the rear.

Just a Thought,
Gus Downing

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