Web version / Mobile version



 9/26/17 Subscribe Free LP, AP & IT Security's #1 News Source d-ddaily.net

Facebook Twitter Linkedin





ASIS International
63rd Annual Seminar

Sept. 25-28

California ORC Association Annual Training Conference
Sept. 28-29

2017 National Cargo Theft Summit, Atlanta
Oct. 4-5

Cyber Defense Summit
Oct. 10-12

National Association of Bunco Investigators Annual Training Conference
Oct. 11-12

Colorado Organized Retail Crime Alliance Conference
Oct. 17

Jeweler's Security Alliance 40th Annual Security Seminar & Expo
Mar. 13-15, 2018

See More Events


Check out the Daily's Exclusive Reports

Q2 and First Half Robbery Report

2017 Q2 and Half Year Retail Violent Death Report

2017 Q2/First Half Senior LP/AP Jobs Report

2017 Q2 Internet Jobs Report

2017 Q1 Retail Violent Death Report

2017 Q1 Robbery Report

2017 Q1 Internet Jobs Report

Q1 2017 Update

See more reports


'17 National Retail Security Survey

2016 NRSS Survey

2015 NRSS Survey


How to Be Everywhere: Tackling Multi-Store Security
Rob Holm, Director, Global Safety & Security, McDonald's; Jon Groussman, President & COO, CAP Index

Quick Take 17

Gatekeeper Systems
Robert Harling, SVP of Business Development

Quick Take 16

Watch all published episodes here


2016 ORC Report

Read it here



Coming Sept. 28/29...

How DSW Redefined Shrink and EBR to Drive Loss Prevention Success

Jordan Rivchun, Director, LP, DSW
Guy Yehiav, CEO, Profitect
Thomas Marcellino, VP Sales & Marketing, Zebra Technologies

In today's fast-paced retail environment, AP teams are tasked with juggling multiple priorities and doing more with less. Jordan Rivchun, Director of Loss Prevention for DSW, shares how his team leverages internal data using prescriptive analytics and machine learning to guide decision-making to predict and manage shrink, as well as take Exception Based Reporting to the next level. Guy Yehiav, CEO of Profitect, and Thomas Marcellino, VP of Sales & Marketing for Zebra Technologies, tell us how their solutions help empower retailers to take action with limited resources.

Episode Sponsored By:


Quick Take #18

What do law enforcement agencies across the country think about increased state felony thresholds, EMV, self-driving cars and drones? Lt. James Ostojic of the Polk County Sheriff's Office shares some insight with Joe LaRocca. Also, learn about the annual FLAORCA conference and how you can get involved.

Solution Providers: Have a video or commercial you want to publish? Contact us


ASIS International 63rd Annual Seminar
President Bush Shares Leadership Lessons Learned

Great leaders have a vision. They know where they're going. They surround themselves with people who are experts in areas they are not, and listen to them. And they motivate others to achieve their vision.

"You have to have a vision of a better tomorrow, which means a leader has to be optimistic," said 43rd U.S. President George W. Bush. "You've got to truly believe in your soul that where you're headed is going to make people's lives better, or the world peaceful."

"Leadership means trying to understand what someone else is saying; leadership means sharing the credit and taking the heat when things go bad," Bush added. "Leadership means building a culture not around a person, but around a concept greater than a person, and I always found that leadership meant having a workplace where people felt free to laugh." asisonline.org

Britain's Largest Retailer - Tesco - 3,500 grocery stores
Three Former Sr. Execs Face Fraud Charges - Trial Begins

Three former senior executives at British retailer Tesco PLC accused of fraud and false accounting go on trial this week at a London court in one of the most high-profile cases brought by the UK's Serious Fraud Office.

Christopher Bush, Tesco U.K.'s former managing director, Carl Rogberg, the company's former U.K. finance director and John Scouler, its former U.K. food commercial director are being prosecuted over their alleged role in an accounting scandal in which Britain's largest retailer was found to have overstated its profits for the six months prior to Aug. 23, 2014, by 263 million pounds ($356 million). The company revised the figure up to 326 million pounds the following April, when the firm revealed a full-year loss of 6.4 billion pounds - the largest loss in British corporate history.

According to the trial indictment the three men are alleged to have concealed Tesco's true financial position from its auditors and from other employees between February and September 2014.

The accounting scandal led to the departure of senior staff and prompted an investigation by the SFO, which hit the supermarket group with a 129 million pound fine after it agreed to a deferred prosecution agreement
All three pleaded not guilty at a court hearing on August 3. The offenses carry maximum sentences of seven and 10 years respectively. law360.com

New England's 'Codfather' Gets 4 Years Prison For Millions in Seafood Fraud
Mislabeling Tons of Fish Sold to Retailers For Years

A fishing industry giant known as the "Codfather" was sentenced to nearly four years in prison Monday after admitting an extensive scheme to falsify fish records, evade taxes and fishing quotas and smuggle the profits to Portugal.

Carlos Seafood owner Carlos Rafael, an institution unto himself in the southern Massachusetts fishing community of New Bedford, was not merely "stupid" when he carried out his yearslong scheme, U.S. District Judge William Young said. "He did it to push smaller fishing fleets out of the market."

At 65 years of age he wanted to sell his fleet of 32 vessels for $175M and two undercover FBI agents posing as "Russian mobsters" entered talks with him where Carlos touted the advantages he had by not playing by the rules. Although vessels and distributors both have to report the amount of their catch and the species to the National Oceanic and Atmospheric Administration, Rafael owned both the vessels and the distributor, and he simply changed the labels, he told the fake Russians.

Prosecutors said hundreds of thousands of pounds of grey sole, American plaice and yellowtail, all subject to relatively strict fishing limits, turned into cheaper and abundant haddock. Rafael was paid in literal bags of cash, which he then smuggled to Portugal with the help of a Bristol County sheriff's deputy who has since been convicted by a jury. law360.com

Equifax Update

Equifax CEO & Chairman retires suddenly amid intensifying data breach scrutiny
Richard Smith, CEO and chairman of Equifax, abruptly retired Tuesday following a data breach at the credit-reporting service that affected the personal information of 143 million people, according to the company's board.

Smith, who was 57 as of the company's proxy statement in March, became CEO and chairman in 2005 after spending 22 years at General Electric in senior roles in various divisions. He is to appear at a hearing of the Senate Banking Committee next month, where he is currently the only person scheduled to testify. cnbc.com

Too Critical & Too Much Data to Fail
Equifax Engrained in Corp. America's Need to Predict Risk
The Top Two Retailers Will Continue to Send Equifax Payroll Data

Equifax's chief executive had a simple strategy when he joined more than a decade ago: Gather as much personal data as possible and find new ways to sell it.

The chief executive, Richard F. Smith, delivered, releasing dozens of new products each year and doubling revenue. The company built algorithms and started scrubbing social media to assess consumers. In a big data collection coup, Equifax persuaded more than 7,000 employers to hand over salary details for an income verification system that now encompasses nearly half of American workers.

From birth to death, the record grows. Decades' worth of addresses and identifying information, including drivers' licenses and Social Security numbers. Utility accounts like telephone and cable subscriptions. Criminal records, medical debt, as well as rental and eviction histories. Equifax's records on any given individual, scattered throughout dozens of databases, typically stretch across hundreds or thousands of pages.

Equifax now faces a consumer backlash over its response to the hacking attack.

Financial firms readily hand over their data because they rely on the credit reports - and the scores they are used to generate - to size up potential customers. The data, over which Equifax, Experion, and Trans Union have a stranglehold, is one of the best predictors of risk.

"We don't really have a choice to opt out of the credit report system," said Pete Mills, senior vice president of residential policy at the Mortgage Bankers Association, which represents some of Equifax's biggest clients, home loan providers. "We spend a lot of money trying to protect our customers, and then we give that data to others," like the credit bureaus.

Six of America's largest financial services companies - American Express, Bank of America, Capital One, Citibank, Discover and JPMorgan Chase - declined to comment on whether the breach would alter their relationships with Equifax.

Walmart, the nation's largest private employer, and Kroger, the second biggest, said they were comfortable continuing to send Equifax their payroll data.

Still, some - mainly smaller organizations - are beginning to rethink their relationship with the company. Summit Credit Union in Madison, Wis., filed a lawsuit against Equifax. But her credit union will continue to send Equifax data. Withholding information would only hurt consumers, she explained, because it would create an incomplete picture of their credit history. nytimes.com

After the breach, Equifax now faces the lawsuits
Since it announced a massive data breach earlier this month, Equifax has been hit with dozens of lawsuits from shareholders, consumers and now one filed by a small Wisconsin credit union that represents what could be the first by a financial institution attempting to preemptively recoup losses caused by alleged fraud the hack could cause.

Equifax is also facing growing troubles on Capitol Hill. The company's chief executive, Richard Smith, is scheduled to testify before a House and Senate committee in October. And Sen. Elizabeth Warren, D-Mass., has launched an inquiry into the breach and introduced legislation that would allow consumers to freeze and unfreeze their credit for free.

The company's stock price has fallen 27 percent since it announced the hack Sept. 7. chicagotribune.com

Arecont Vision® Introduces Two New MegaDome® Camera Series with the Most Advanced Features in the Surveillance Industry
Arecont Vision, the industry leader in IP-based megapixel camera technology, announces important additions to the MegaDome indoor/outdoor dome camera series that bring new capabilities and easy installation. Both of the new MegaDome G3 and G3 RS (remote setup) dome camera series are Made in USA, and on display in booth 3221 at ASIS International, September 26 - 28, 2017 at the Kay Bailey Hutchinson Convention Center, Dallas, Texas. Read more in today's Vendor Spotlight column below.

Sennco Solutions Names Three Business Development Managers

Meg Chervinko promoted to Business Development Manager for Sennco Solutions

Alexandra Roberts promoted to Business Development Manager for Sennco Solutions

Cameron Roberts promoted to Business Development Manager for Sennco Solutions

50% of Malls Across U.S. Imposing Teen Curfews
Civil Unrest - Flash Mobs - Violent Shoplifters - Parking Lot Shootings - Gang Fights
Teen curfew creates new atmosphere at Southlake Mall in Hobart, IN

Two weekends ago, the super-regional mall in Hobart, IN., imposed a curfew for anyone under age 18 after 4 p.m. until it closes at 9 p.m. Fridays and Saturdays, following the lead of other malls around the country looking to curb unruly behavior. Now security guards stand sentinel by common area entrances and perform sweeps, putting wristbands on teens who work there or are supervised by a parent, and telling others to leave.

Police said the rollout of the new policy has gone smoothly at the mall. Some retailers say sales have dipped, but hope it will rebound if the policy makes the mall more appealing for adult shoppers, who tend to linger less and spend more. "The policy is working," modeled after those at other Starwood Retail malls, Gloria Jean's Coffees franchisee Mike Alia said.

Since the curfew was first enforced, business has dropped off by about 20 percent at Green Field's Trading Company.

Mall management said the policy was not being imposed in response to any problems, but Neyhart said there have been some troubling incidents recently including a physical altercation between shoplifters and security guards in a department store and a shooting in the parking lot.

Nearly half of the more than 1,000 enclosed malls nationally have adopted teen curfews to cut down on unruly behavior, said Malachy Kavanagh, senior vice president of the International Council of Shopping Centers. The Mall of America in Minnesota imposed the first ban on teens during weekend evening hours in 1996. nwitimes.com

Opioid Epidemic Fallout: Minnesota Pharmacy Robberies Double in 2 Years
According to the United States Drug Enforcement Administration, there were 16 such armed robberies in Minnesota in 2015. Last year, that number leapt to 31 robberies - a 94 percent jump.

"(The robbers are) definitely a danger to the community," said Kenneth Solek Jr., assistant special agent in charge of the DEA in Minnesota. "You never know what they're going to do. They're unpredictable."

Solek said that while demand for opioids continues to grow, the ability to obtain them becomes more difficult. kstp.com

FBI Investigations & Arrests for Industrial Espionage Reach All-Time High
And violations of export-control laws, predominantly linked to the Chinese government, rose to an all-time high in 2015, according to a report last year for the U.S.-China Economic and Security Review Commission.

Foreign theft of U.S. trade secrets costs the American economy at least $180 billion a year, according to a report this year from the Commission on the Theft of American Intellectual Property, an independent, bipartisan group co-chaired by Jon Huntsman Jr., a former ambassador to China. "Cyber theft is a cheap way to avoid costly and time-intensive R&D that may simply be beyond the thieves' capacity," the report said, singling out China as a big culprit. wsj.com

Helping Protestors
Foundation for Criminal Justice & National Association of Criminal Defense Lawyers
To offer pro bono support to protesters

The National Association of Criminal Defense Lawyers, in partnership with the Foundation for Criminal Justice, has launched a new program to help defend protesters in court in First Amendment cases. The First Amendment Strike Force and Mass Defense Unit, as it's called, will offer (via NACDL) access to volunteer lawyers that will be able to assist in First Amendment cases on a pro bono basis.

The initiative comes at a time when protests have become commonplace in American society across the political spectrum. Some protests (like that in Charlottesville, Virginia, in August) have become violent, while others have led to arrests under questionable circumstances.

This week, techniques used by St. Louis police officers to arrest protesters en masse drew attention to the issue once again. associationsnow.com

How Grocery Giant Aldi Plans to Conquer America
German discounter Aldi, is betting billions it can win over spoiled American shoppers. How? By offering them fewer choices-way fewer-than rival retailers.

The unlikely proposition has worked nearly everywhere Aldi has set foot. The company that started from a simple suburban grocery store in Germany's industrial northwest is now one of the biggest retail groups in the world with more than 10,000 locations, businesses in 18 countries and annual revenues approaching 70 billion, or $83 billion euros.

Announcing a $3.4 billion investment to boost its U.S. presence by nearly 50% to 2,500 stores by the end of 2022. This puts the company on a pace to become America's third-biggest grocery retailer by locations. 1,700-pllus U.S. stores now. wsj.com

Retail Store Closures Up Nearly 200% in 2017
In 2016, major U.S. retailers announced the closure of 2,139 stores and the opening of 2,159 new stores. Through this week, retailers have announced the closure of 6,098 stores and the opening of 3,381 new stores, as the brick-and-mortar retail business struggles to gain a foothold in the online space. 247wallst.com

VP of LP & Safety - Sally Beauty job was taken off their website

Charleston, SC: Police host Active Shooter Awareness sessions for area businesses

Bass Pro completes $4 billion acquisition of Cabela's

Bed, Bath & Beyond invests 40% of capex in digital efforts

Target to raise its minimum wage to $11 per hour - promising $15 by 2020

Can Sears Holdings Survive This Holiday Shopping Season?
With more vendors apparently abandoning the retailer, the department store won't be able to hold on much longer

Fashion Outlets of Santa Fe facing a foreclosure suit - 20 Stores Impacted

ascena retail group - quarterly sales results
Total company Q4 comp's down 4%, net sales down 8.5%; full year comp's down 5%, net sales down 4.9%
   Ann Taylor Q4 comp's down 2%
   LOFT down 3%
   maurices down 8%
   dressbarn down 4%
   Lane Bryant down 6%
   Catherines up 1%
   Justice down 4%

Don't Miss an Industry First - RSVP Now:
IAI Midwest Chapter Meeting

October 18 in Chicago, IL

IAI is excited to announce the IAI MIDWEST Chapter is officially active! The goals and purpose of this and all IAI Chapters is to enable CFI's and IAI members to be life-long learners of interview and interrogation skills through a network of elite professionals, dedicated to growing the IAI brand and CFI designation.

The first IAI MIDWEST CHAPTER meeting will be held on October 18, 2017 from 10am to 2pm at the REI Lincoln Park Store in Chicago, IL. Lunch will be provided by The Cellular Connection. Guest Speakers will include Wayne Hoover, CFI.

View meeting flyer, and learn more about the IAI Midwest Chapter meeting here

Check us out on LinkedIn

RSVP now as seating is limited! If you are interested in attending the meeting, please contact Dana Sadowsky at dsadowsky@w-z.com and RSVP by 10/13/2017.

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality

Arecont Vision® Introduces Two New MegaDome® Camera Series with the Most Advanced Features in the Surveillance Industry

Dallas, TX (September 25, 2017) - Arecont Vision®, the industry leader in IP-based megapixel camera technology, announces important additions to the MegaDome indoor/outdoor dome camera series that bring new capabilities and easy installation. Both of the new MegaDome G3 and G3 RS (remote setup) dome camera series are Made in USA, and on display in booth 3221 at ASIS International, September 26 - 28, 2017 at the Kay Bailey Hutchinson Convention Center, Dallas, Texas.

Arecont Vision pioneered the megapixel (MP) dome market in 2009, when MegaDome was the first to offer H.264 compression in an all-in-one camera, lens, and housing solution. Subsequent generations of the series have added many important capabilities and refinements, culminating in the state-of-the-art MegaDome G3 and G3 RS families.

"The MegaDome G3 and G3 RS series include installer-friendly housings with motorized remote focus and zoom for easy installation, while the RS models go even further with revolutionary hands-free setup," said Brad Donaldson, Vice President, Product Development, for Arecont Vision. "Both of the new MegaDome series are packed with advanced capabilities, including bandwidth reduction and day/night technologies for unmatched performance for the widest possible range of customer requirements."

Arecont Vision cameras run the in-house developed Massively Parallel Image Processing (MPIP) architecture on a Field Programmable Gate Array (FPGA) integrated circuit. All core features and technologies are developed by Arecont Vision, and installed cameras can be upgraded with new capabilities and enhancements via remote firmware updates, thereby extending the useful life of the device.

By employing the unique MPIP architecture, Arecont Vision cameras do not require the use of common embedded operating systems, nor make use of 3rd party code or chipsets for core features. This approach eliminates the potential risk of hidden backdoors as well as the many other cybersecurity weaknesses widely documented in other camera brands. Arecont Vision cameras are unable to be maliciously repurposed for use in Distributed Denial of Service (DDoS), network penetration, ransomware, and other cyberattacks, or to be used to spread to malware and computer viruses to other network-enabled devices.

The MegaDome G3 and G3 RS series are both ONVIF (Open Network Video Interface Forum) Profile S compliant. Arecont Vision cameras go beyond ONVIF, and are integrated with the industry's leading video management system (VMS) and network video recorder (NVR) choices through the Technology Partner Program and its MegaLab test and certification facility.

Visit booth 3221, ASIS International, September 26-28, 2017 to see the new MegaDome G3 and G3 RS families in action with the other industry leading Arecont Vision megapixel cameras being demonstrated.

To pre-schedule a meeting with the Arecont Vision team at ASIS, please call +1.818.937.0700, or email our request to sales@arecontvision.com.




ASIS International 63rd Annual Seminar
FBI Director Focused on Cyber Threats
Cyber Teams - Private Sector Coordinators - Building Relationships

Wray made an appearance at ASIS 2017 to address the CSO Center and InfraGard members, sharing his assessment of the threats the FBI is most concerned about today and how it's working with the private sector to thwart them.

Since returning to public service, Wray said, he has a new understanding of how the cyber threat has changed to become a major concern for all organizations.

We can't prevent every attack or punish every hacker, but we can build our capabilities," Wray said. "We can strengthen our partnerships...and we can impose costs."

The FBI is improving how it investigates cybercrimes by assigning work based on experience-as opposed to jurisdiction. It now has cyber teams that can be deployed to an organization hit by a cyberattack, similar to its counterterrorism fly teams that were developed after 9/11.

The FBI is also working to strengthen its partnerships with local law enforcement and international partners, such as EUROPOL, the United Kingdom, and others. The FBI is actively building relationships and coordinating investigations with these partners, Wray said, along with embedding legal attaches focused on cyber into their units.

The Bureau is also working to develop better relationships with the private sector through a variety of initiatives, including creating a designated position in each field office for an agent to act as a private sector coordinator.

Wray urged attendees to reach out to their private sector coordinator at their local field office, if they haven't already, and get to know them before a crisis happens.

"We can respond to you faster if we have that relationship," Wray said, adding that Sony had developed a robust relationship with its local field office prior to being hit with a major cyberattack by North Korea. Because that relationship was in place ahead of time, the FBI was able to respond quicker to help Sony gather evidence to attribute the attack. asisonline.org

Accounting Firm Deloitte Says It Suffered Cyberattack
Clients' secret emails, data exposed

Deloitte says hacker accessed data from email platform, but 'very few' clients were affected. In a statement, Deloitte said it had contacted all of the affected clients and that "no disruption has occurred to client businesses, to Deloitte's ability to continue to serve clients, or to consumers" as a result of the incident. The firm said it notified government authorities immediately after it became aware of the incident.

Deloitte said the hacker accessed data from an email platform. The firm said it has conducted "an intensive and thorough review" of the incident, using cybersecurity and confidentiality specialists both inside of Deloitte and outside the firm.

The Guardian on Monday reported that an intrusion at Deloitte between October and November last year exposed emails containing highly sensitive data belonging to an unknown number of large US companies and government organizations.

The intrusion, which Deloitte did not discover until March 2017, apparently stemmed from the company's failure to use two-factor authentication to protect a critical administrator account - something that it advocates as a best practice for clients. Attackers used the account to get privileged and unrestricted access to Deloitte's entire Azure-hosted email system.
wsj.com darkreading.com

Study: 81% of security pros say skills required for cybersecurity have changed
Tripwire has announced the results of a study conducted by Dimensional Research in July that examined how organizations are addressing the cybersecurity skills gap.

According to the study, 81 per cent of security professionals say the skills needed for cybersecurity have changed.

The study also found that 93 per cent are concerned about the cybersecurity skills gap, and 72 per cent think it is more difficult to hire skilled security staff to defend against today's cyberattacks compared to two years ago. Additionally, 81 per cent believe that the skills required to be a great security professional have changed in the past few years.

"It's evident that security teams are evolving and maturing with the rest of the cybersecurity industry, but the pool of skilled staff and training simply aren't keeping up," said Tim Erlin, VP product management and strategy, Tripwire. "For example, beyond the technical duties, security practitioners may now be expected to spend more time in boardrooms or in the CFO's office to secure more budget."

In fact, 50 per cent of respondents plan to invest more heavily in training existing staff to help with the skills shortage.

However, 20 per cent said their organizations had hired people with expertise not specific to security over the past two years, and 17 per cent said they plan to do the same over the same time period.

More information on the study can be found here. canadiansecurity.com

The Hunt for IoT: The Rise of Thingbots
Across all of our research, every indication is that today's botnets, or "thingbots" (built exclusively from IoT devices) will become the infrastructure for a future Darknet.

From a manufacturing and security perspective, the state of IoT devices hasn't changed, nor did we expect it to. In the short term, IoT devices will continue to be one of the most highly exploitable tools in attackers' cyber arsenals. We will continue to see massive thingbots being built until IoT manufacturers are forced to secure these devices, recall products, or bow to pressure from buyers who simply refuse to purchase vulnerable devices.

In the meantime, responsible organizations can do their best to protect themselves by having a DDoS strategy in place, ensuring redundancy for critical services, implementing credential stuffing solutions, and continually educating employees about the potential dangers of IoT devices and how to use them safely.

Gartner estimates 63% of in-use IoT devices in 2017 are consumer products, the "audience" that's least capable of doing something about a device's inherent vulnerabilities. Even with proper instruction, most devices weren't designed to accept admin credential changes, so a responsible owner of a home-use IoT device couldn't do the right thing even if they knew how. Nevertheless, this IoT problem needs proper attention, and most certainly will not be solved in the short term. Product fixes and recalls can be extremely costly for IoT manufacturers and developers, and global legislation would require coordinated efforts on a scale the world has never seen. So, now is the time to act on behalf of your business before another Death Star-sized attack is launched. darkreading.com

1.4 Million New Phishing Sites Launched Each Month

U.S. Senate Asks SEC To Update Cyberattack Protocols

Dollar General, Expedia Sue Visa, Mastercard Over Swipe Fees


Try This Simple Trick to Save Your Smart Phone's Battery

I was recently at the airport where I saw a man frantically trying to find a plug to charge his smart phone. (Yes, sometimes that man is me.)

Today we use our smart phones a lot more than ever before, from checking email and surfing the web, to text messaging and making phone calls. So it should be no wonder that your smart phone's battery often gets overtaxed. But before you go out and buy an extra battery pack or phone charging case, here is a quick and easy way to extend your battery life: check your phone's brightness. For most smart phones it's the screen that uses the most battery. So turn down the brightness just a little and you'd be surprised just how much longer your battery will last.


'The Amazing Race' - Applications Due Oct. 19th
Nothing Is Too Strange for Cities Wooing Amazon to Build There

"We're energized by the response," said Adam Sedo, an Amazon spokesman. "We invited cities to think big, and we are starting to see their creativity." Mayoral letters to Amazon are actually becoming a YouTube subgenre.

Economist are calling it: "Blackmail", "Corporate Welfare", "Why are they doing this whole dog and pony show? Amazon wants something for nothing." nytimes.com

PayThink: The four factors that can combat e-payments fraud
It is not surprising that bad actors are moving to card-not-present fraud; it is the easiest way to access money, products and services. The key to cutting down on fraud is authentication and differentiating a real customer from an impostor.

Multifactor authentication is the best defense against CNP. By combining four factors - "what you know," "what you have," "what you are" and "what you do" - banks and merchants create an almost impermeable barrier. So what does that look like?

"What you know" is the username and password. "What you have" is typically the user's device or a two-step login using a token that is sent by email or SMS. "What you are" refers to physical biometrics, such as facial recognition or fingerprint scans. The first two are very easily obtained information and, and even physical biometrics can be hacked and reused.

That brings us to the fourth layer: "what you do." Passive biometrics and behavioral analytics gives banks and retailers context to the digital transaction and allows them to distinguish between a real customer and a cybercriminal. paymentssource.com

Report: data, AI and the IoT will dominate the future of Ecommerce
From all recent indications, the future of e-commerce will undergo vast changes in the coming years. Brands and retailers who want to succeed in this new landscape will need to turn to technology - specifically AI and the IoT - to learn about their customers and, in turn, build deep and lasting consumer relationships, according to a recent report.

The report, carried out by Internet Retailing and PA Consulting, found that modern retail's intense reliance on data will only deepen as more and more brands grow their own e-commerce presence and sell directly to consumers. And because of this, online retailers will no longer have the monopoly on data that they once enjoyed over brands.

The report, named "The direct-to-consumer challenge", also found that the rise of AI and the IoT will drive this ever-increasing dependence on data to understand consumers as more everyday products and household items will progressively start gathering huge swaths of information and be able to perform menial functions like purchases to refill supplies.

And since the IoT will allow brands and e-commerce retailers to know how consumers are using their products, they will be able to better market to them as well as adopt new business strategies.

The key takeaway, the report says, is that in order for brands and retailers to prosper in the new e-commerce wilderness, they will need to "use the insights data brings to create new and imaginative kinds of offerings," one's centered on and personalized around the consumer. nichehunt.com

E-commerce platforms rush to develop their own one-click ordering tools

CLEAR's 8th Annual Training Conference Oct. 16 - 19

Please join us for the 8th Annual Coalition of Law Enforcement and Retail Conference (CLEAR) in San Antonio, on October 16-19, 2017. It is a great opportunity to get quality training and network with other Loss Prevention and Law Enforcement professionals. We have developed an agenda that will provide the latest trends in ORC.

Some of the proposed topics for this year's conference include: Prosecuting ORC Cases, Leadership in Pro-active Partnerships, Gift Card Fraud, E-Bay Investigations, Active Shooter, ORC Trends Panel, Violent Crime Presentation, and much more.

For more information, & to register,
click here

Stockbridge, GA: Burglary at Metro PCS results in nearly $170K in losses
Henry County police are investigating the theft of nearly $170,000 worth of cell phones from a Stockbridge retailer. Employees at the Metro PCS located at 5516 N. Henry Blvd., called police last Wednesday when they arrived to work and found the store ransacked. About 170 cell phones and four display phones were reported missing. The value of the missing merchandise was estimated at about $167,500. After a check of the store, responding officers found a 2-foot hole in a bathroom wall, believed to be the cell phone plunderer's point of entry. The hole opened to a business next door, which is currently vacant. henryherald.com

Austin, TX: Jewelry store manager accused of pawning Rolex watches worth $150,000
Officers were called out to the Austin Classic Watch and Jewelry store on Monday after two customers called in to report that the store's manager, 45-year-old Samuel Sean Thomas, would not return Rolexes they had dropped off several months before for repairs. "Both were given various excuses by Sean Thomas as to why their watches were not ready or could not be returned," the affidavit said. Both customers gave investigators the serial numbers of their watches, and officers were able to quickly track them down to pawn shops in the greater Austin area, both of which had been pawned by Thomas. The affidavit said Thomas had an active pawn history, and had either pawned or sold six other Rolex watches since late February. Investigators tracked down 10 more watches, whose owners all said they dropped them off with Thomas for service and never saw them again. The report said the recovered watches were valued between $30,000 and $150,000. mystatesman.com

Hilliard, OH: Man accused of stealing $2,000 worth of items from Home Depot
The suspect walked into the store and loaded up a trash can with various tools, including drills and pushed it out of the back of the store without paying. abc6onyourside.com

Indianapolis, IN: Thieves fill grocery carts with food, confront worker with gun during a Safeway robbery
Metro Police are looking for three men who stole grocery carts filled with food during an armed robbery at Safeway on Kessler Blvd. The suspects, described by police as three young men, filled three grocery cards with food and other items, and then tried to leave the store through the back room. An employee noticed what they were doing and confronted them, police said. At that point, one of the thieves pulled out a handgun and pointed it at the worker. The suspects then left the store with the carts. fox59.com

Oswego, IL: $470 in Powered Toothbrush Heads Taken from Walmart

Submit your ORC Association News

Visit the ORC Resource Center


Robberies & Thefts

Santa Clara County, CA: Trio Arrested In Crime Spree Spanning 5 South Bay Cities
Sunnyvale police Monday announced the arrests of a trio of young women suspected in a six-month crime spree involving burglaries and identity thefts in the cities of Sunnyvale, Cupertino, Los Gatos, Palo Alto and Santa Clara. The three, targeted real estate open houses and retail stores. "One would distract the employee by plugging a toilet or creating some other diversion," Ahearn said. "The other would steal cash and/or credit cards from the employee's purse as she was being distracted. Another would drive the getaway car to Safeway or CVS and they would buy gift cards using the stolen credit cards." patch.com

Update: Albemarle, NC: Police searching for 2 men in $300,000 Kay Jewelers Smash & Grab Armed Robbery
Two masked men robbed Kay Jewelers at gunpoint Sunday afternoon. The suspects entered the store at Shoppes at Olive Place at 4:44 p.m. While one of the men held a handgun on two employees the other suspect smashed the glass cabinets and stole numerous items of jewelry valued at $300,000. Police are comparing the case to other similar robberies outside Stanly County, NC. thesnaponline.com

Atmore, AL: Possible crime network targeting local pharmacies
Officials believe the recent pharmacy robberies in several area cities may be a part of network of criminals targeting pharmacies. Two armed men stormed an Atmore Walgreen's Tuesday night, just minutes before closing. Officials say this video is very similar to an armed robbery at a Walgreen's in Grand Bay on May 17th. local15tv.com

Anna, TX: Police Search For Man Who Allegedly Stole Walmart Scanners
Anna Walmart reported a male subject exiting the store with three merchandise scanning devices, which are used for managing inventory. The male subject concealed the property inside his shorts and was in and out of the store in 5 minutes. The items were not retail merchandise, but property of Walmart. Two of the scanners were valued at $787 per unit and the other at $964. The total value of Walmart property taken was over $2,500. annanews.com

Hingham, MA: Police say AT&T employee/ Burglar had key, safe combo and alarm codes for another area AT&T store
Police are trying to determine how an employee at an AT&T store in Cambridge got a key, alarm code and safe combination for the company's store in Hingham. Police say Craig Akeem Robertson, 32, of Brockton, broke into the AT&T store on Hingham's Shipyard Drive twice this month, eventually making off with 14 iPhones and cash from the store's safe. He was arrested at the Cambridge store this past Tuesday and arraigned the following day on multiple burglary and larceny charges. patriotledger.com

Roseburg, OR: 33 Weapons stolen in Waldron's Outdoor Sports burglary

Anchorage, AK: Two Coffee Shop Armed Robbers arrested after shootout with Police outside Costco

Vero Beach, FL: Woman Steals Birthday Presents For Son At Target; $678 of merchandise in the cart

Zales in the Fashion Square Mall, Orlando, FL reported a Grab & Run on 9/25, item valued at $3,339

Kay Jewelers in the Gresham Station, Gresham, OR reported a Grab & Run on 9/24, item valued at $8,399

Kay Jewelers in the Belden Village Mall, Canton, OH reported a Grab & Run on 9/24, items valued at $4,498

Credit Card Fraud

Gainesville, FL: What to know about 9 Florida Gators being accused of almost $15,000 in credit card fraud; Nine players face the possibility of multiple felony charges, and one's facing 30

Sentencings & Arrests


Ace Hardware - Grand Rapids, MI - Burglary
Bachelder Master Gunmakers - Grand Rapids, MI - Burglary
Barracks 616 (Guns) - Cascade, MI - Burglary
CVS - Jackson, MS - Armed Robbery
CVS - Fayetteville, NC - Armed Robbery
CVS - Callahan, FL - Armed Robbery
Dollar Tree - Chicago, IL - Armed Robbery
Family Dollar - Chicago, IL - Armed Robbery
Goodwill - Ventura, CA - Armed Robbery
KRB Firearms - Mt Juliet, TN - Burglary
Kwik Sak - Smyrna, TN - Armed Robbery
Lykens Market - Port Matilda, PA - Armed Robbery
McDonald's - Ionia, MI - Armed Robbery
Minit Mart - Raytown, MO - Armed Robbery
Papa's Grocer - Winsted, CT - Armed Robbery
Safeway - Indianapolis, IN - Armed Robbery
Siena's Pharmacy - St George, UT - Burglary
Sterner's Coin - Shamokin Dam, PA - Armed Robbery
True Value Hardware - Aberdeen, NC - Burglary
Waldron's Outdoor Sports - Roseburg, OR - Burglary
Walgreens - Duluth, GA - Armed Robbery
7-Eleven - Denton, TX - Armed Robbery
7- Eleven - Suffolk, VA - Armed Robbery


Daily Totals:
16 robberies
7 burglaries
0 shootings
0 killed



None to report.

Submit Your New Hires/Promotions or New Position


Featured Job Spotlights


Senior Manager, Asset Protection Operations
Kent, WA

Senior Manager, Asset Protection Operations responsibilities include developing and implementing Asset Protection strategies and theft prevention, directing investigations and security programs across headquarters, ecommerce and retail REI locations. Additionally, this role oversees all support functions for the broader AP team across the co-op....

Corporate Security Operations Manager
San Francisco, CA

This position is designed to be one of leadership, combining excellent system knowledge and skills, with decision-making abilities. Duties include, but are not limited to: Oversight of corporate campus (s), managing staff, including, contract security staff covering shifts 24/7, handling and interacting with visitor/trespassers, customer service training for contract security staff, and assisting in evacuation procedures during the event of an emergency...

General Manager North America, Retail Loss Prevention
Location Flexible Major City (Atlanta, Chicago, Boca Raton, Dallas etc)

Reporting to the VP & GM Global Loss Prevention, Tyco Retail Solutions the North America leader requires a strategic perspective and capabilities around articulating and driving the vision and value proposition for the $400 million NA team...

Project Manager
Chanhassen, MN

The Project Manager is responsible for managing all installations in their region or assigned accounts. This includes initiation, planning, implementation, and project close out. The position is responsible for executing projects according to strict deadlines and within budget...

Director, Asset Protection (Denver Division)
Centennial, CO

Provide positive/proactive leadership, and instruction in the area of Security/Loss Prevention. Promote workable, realistic Loss Prevention programs that foster a safe shopping and working environment for our customers and associates as well as protecting company assets...

Director, Assets Protection
Minneapolis, MN

Leads the team responsible for developing and coordinating all Assets Protection communication, training, budgeting/ resource allocation and event planning. Identifies strategic initiatives that support the AP mission and pulls them together to ensure all communication, training and information are aligned, organized and accessible to AP users...

Director Loss Prevention
Nashville, TN

Develop and manage strategic initiatives and projects in conjunction with the LP/Shrink Improvement groups to produce gross margin impact, shrink reduction, and process improvements...

Regional Asset Protection Manager - Southwest/Western US
Phoenix, AZ

The Regional Asset Protection Manager is responsible for the management of the Asset Protection function to a group of the 1,200 campus stores Follett operates. The RAPM guides the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...

Manager, Physical Corporate Security
Jacksonville, FL
The Manager, Corporate Security will oversee all aspects of the company's physical security strategy for retail stores, warehouses, and store support center and field offices. This includes responsibility for the capital expense and repair budgets, developing written specifications, layout and design for all systems and to ensure all installations and repairs are made to SEG standards...

Featured Jobs

To apply to any of today's Featured Jobs, Click Here


Today's Daily Job Postings from all around the net - Appearing today only

To apply to today's Internet Jobs, Click Here

Sponsor Today's Internet Jobs 


Submit Your Group LP Selfie Today!



Be the Kind of Leader Your Employees Need

Becoming the Leader Your Employees Want and Need  Your employees feel motivated, inspired to work for you, when they know how well they are doing, and how they can improve. Forget money and work perks, give them this priceless gift, and lead them in the best possible way. Feedback Fuel

4 Things Every Leader can Learn From This Harvard Professor  Being a good leader means not only having to manage difficult decisions and conversations, but also facilitating them for your team. Here's how you can get everyone to work together, and be friends, even with opposing views. Share perspectives

Almost Every Great Leader is at Times a Good Actor  Actors have flair, that's why they draw such huge crowds of fans. To be a great leader to your team, maximize impact with some theatrics. Take the time to make noteworthy events for your employees a real memory. Be dramatic

Leadership: It's Not About You
As leaders, it's not only about you, or your accomplishments, it's also about putting your team ahead of yourself. Support your team, help them grow and develop in their skills, and use these tips to really value your people more. You'll be changed for the better. Call out hard work

The worst question to hear from an employer is "What are your salary expectations?" The best answer is not to give one. Most don't do well with this question and tend to shoot for the moon at the beginning and that's exactly the wrong time to even try. Certainly the employer is trying to determine if they can afford you, but really they're trying to see how realistic you are and how committed you are to their position. Going into the interview, you already know their range and if they can afford you. So play it smart and wait for an offer before you even think about your number, because at the end of the day it's all about how much they want you and how much you want them that drives the right number for both of you.

Just a Thought,
Gus Downing

We want to post your tips or advice... Click here

Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

FEEDBACK    /    www.downing-downing.com    /    Advertise with The D&D Daily