Sapphire Risk Advisory Group

"Making criminal's lives more difficult"
 

Featured in picture (left to right): Tony Gallo, Matthew Jones, Saile Estrada, Leo Falgout

In Case You Missed It

September's Moving Ups

20 New Senior LP's - 7 Appointments - 13 Promotions

Amazon promoted Andrew Beckett to Senior Manager, Logistics Loss Prevention - Amazon Transportation Services
Banfield Pet Hospital named Mike Silveira VP, AP, Occupational Health and Well-Being and Regulatory Compliance
DFASS Group named Ariel Deno Director of Asset Protection
Dick's Sporting Goods promoted Peter Barker to Senior Manager of Digital Loss Prevention
FedEx Express promoted Ricky Singleton to Manager of Zone Security - Southern Region
Forman Mills named Scott Sanford Director of Loss Prevention
Global Brands Group named Ian Dill Vice President of Asset Protection
Goodwill Easter Seals - Minnesota named Damon Burger Director of Asset Protection
Gymboree promoted Chris Lodge, CFI to Director of Risk Management
Hermes promoted Raul Esquivias to Director of Loss Prevention
Rent-A-Center promoted Mark Conachen to Director Asset Protection - U.S. Field Organization
Rent-A-Center promoted Jesse Vera to Director Asset Protection - U.S. Operations
Rent-A-Center promoted David Cohen to Sr. Asset Protection Manager - Digital Initiatives & Central Investigations
Rent-A-Center promoted Tim LePelley, CFI to Senior Zone Asset Protection Manager
Rent-A-Center named Edwin Rodriguez Asset Protection Manager - Audit & Training
Sennco Solutions promoted Brian Peacock to Director, Business Development and Innovation
Shoppers Drug Mart promoted Jeff Yeats to Director of Loss Prevention
Target promoted Matt Blake to Director - Corporate Security
Target promoted Oscar Arango to Vice President of Assets Protection
Walmart named Donna Ferraro Senior Manager of Safety 

Las Vegas Massacre

At least 58 dead, 500+ injured
after mass shooting terrorizes Las Vegas Strip

At least 58 people were killed and 515 were injured in Las Vegas on Sunday night when a gunman opened fire on a music festival crowd from the 32nd floor of the Mandalay Bay Resort and Casino. It was the deadliest shooting in modern U.S. history.

The "nonstop gunfire," according to one witness, sent more than 22,000 attendees of a country music festival across the street from the hotel ducking for cover and scrambling for their lives. Police say the suspect, who was found dead, had over 10 rifles.

Bystanders sprang into action, caring for the wounded and at least one of them described a man's dying in his arms. A Las Vegas police officer who was off-duty attending the concert is among the dead, police said.

One video showed the aftermath as the injured lay on stretchers or on the ground with responders and bystanders surrounding them to give aid. Bystanders made makeshift stretchers out of police barricades, plugged wounds with their hands and used their clothing to try to stanch the bleeding from the wounded.

In the wake of the shooting, the Las Vegas Police Department said authorities responded to a hotel room on the 32nd floor of the Mandalay Bay hotel, where police said the suspected gunman, 64-year-old Stephen Paddock, was dead. Police said they believe Paddock, of Mesquite, Nevada, killed himself prior to police entry.

Photos showed two broken windows on a high floor of the hotel, in a corner that would afford a broad view of the concert grounds below. abcnews.go.com nytimes.com

ISIS claims "soldier" carried out shooting;
FBI says no terror connection
The FBI says the shooter who killed 58 people and injured more than 500 others at a Las Vegas concert had no connection to an international terrorist group. The announcement from Special Agent in Charge Aaron Rouse at a news conference Monday comes after the Islamic State group claimed responsibility for the attack without providing evidence.

The extremist group claimed that the shooter was "a soldier" who had converted to Islam months ago. It has made exaggerated or false claims in the past.

Authorities have yet to identify a motive for the shooting but say they believe 64-year-old Stephen Craig Paddock acted alone. He killed himself after the shooting. wwlp.com

Business as Usual on the Strip
Nearby malls open regular hours today
The following shopping centers near the Las Vegas Strip tell the D&D Daily they are open regular hours today: The Fashion Show Mall, Showcase Mall, Grand Canal Shoppes, Miracle Mile Shops, The Forum Shops at Caesars, Las Vegas North Premium Outlets, Las Vegas South Premium Outlets.

Gunman Stephen Paddock was an accountant who played $100-a-hand-poker

Homeland Security: No credible threat against other public venues

Las Vegas shooting underscores hotel security shortfalls

Casinos will respond with tighter security, experts say

Gun stocks on rise after Las Vegas mass shooting

NRF's Active Shooter Guidelines

Department of Homeland Security: Active Shooter Preparedness

FBI: Active Shooter Resources


LPNN Videos on Active Shooter and Emergency Preparedness:

   ● Active Shooter Response: Are You Ready?
   ● Developing Technology's Impact on Emergency Preparedness
   ● Workplace Violence: How to Defuse and Protect
   ● Critical Incident Management

Maria's Aftermath Could Last a Month - Keeping PR Retail Shut Down
3 Hurricanes Combined Retail Impact - $8.6B In Lost Sales
Walmart Donates $35M to Three Hurricane Relief Efforts Combined
The one-two punch of Hurricanes Irma and Maria have devastated Puerto Rico.

With retail impacts estimated at $4.8 billion in lost purchasing power, according to Planalytics, exceeding Irma's $2.8 billion in negative impacts to Florida 's retail economy, and the $1 billion in lost retail sales resulting from Hurricane Harvey in Houston and its surrounding environs.

The Taubman Cos.' Mall of San Juan remained shuttered on Friday, after originally closing on Sept. 19 due to the storm. "We are not yet ready to comment on an opening date." Common area doesn't appear to have been impacted."

Wal-Mart Stores Inc., which operates 48 facilities in Puerto Rico including stores, two distribution centers and a satellite headquarters, employs nearly 15,000 associates across the island. The retailer has been able to reopen 20 Wal-Mart stores and seven Sam's Clubs, along with almost a dozen pharmacies on the island.

The retailer is utilizing corporate jets to get emergency insulin to the island to meet the critical needs of pharmacy customers, said the spokesman.

Nordstrom's one store in Mall of San Juan remains closed.

Maria's impacts on Puerto Rico's economy could be as high as $95 billion.

Target doesn't operate in PR but donated $100,000 in cash and products.

Wal-Mart committed $5 million in support of Hurricane Maria relief efforts, building on the previously announced commitments by Wal-Mart and the Wal-Mart Foundation, bringing the total to $35 million for assistance in response to Hurricanes Harvey and Irma. wwd.com

Mexico Quake Could Trigger $3.6 Billion in Retail Losses

Our Law Enforcement Partners Need Help in the Florida Keys
Submitted by CLEAR's Dave Collins
Greetings my fellow MVWC post Hurricane Irma. I am proud to say we survived the worst of it. With that being said alot of our officers lost their homes and while Broward RV has donated 5 RVs or motorhomes for our use, we are still in short supply, and FEMA housing takes some time. I am reaching out to you as several of you may have 'vacation' homes or RV's that I would like for you to consider letting some of our local Law enforcement to use. If you have either one of these and you are willing to help, it would be greatly appreciated. I have taken on to try to obtain housing for our officers and fellow Law Enforcement partners as I feel they all need a place to call home! Please reach out to me directly at nalvarez@keysso.net. Thanks everyone and hope to see u all when we plan our next meeting. - Lt. Nancy Alvarez, Monroe County, FL Sheriff's Office

Largest Retail Fraud in UK History
UK's Biggest Retailer-Tesco- Former Top 3 Exec's
Bullied & Coerced Staff to "Cook the Books" in £2B Scandal
Three former executives of Britain's biggest retailer Tesco abused their positions of trust to encourage the manipulation of profit figures, lied to auditors and misled the stock market, prosecutors told a London court on Friday.

The senior executives were "cooking the books" to support Tesco's share price and secure huge compensation packages, and "bullied and coerced" subordinates into compliance, lead prosecutor Sasha Wass told London's Southwark Crown Court.

Christopher Bush, 51, who was managing director of Tesco UK; Carl Rogberg, 50, who was UK finance director; and John Scouler, 49, who was UK food commercial director, all deny charges of fraud and false accounting.

The charges follow Tesco's announcement in 2014 that its profit forecast had been overstated - a statement that saw its shares tumbled 12% wiping out £2b of share value and plunged the company into the worst crisis in its near 100-year history. The company suspended eight senior members of staff, including Bush, Rogberg and Scouler.

Wass told the jury the case centered on two statements made by Tesco to the stock market in 2014. In the first, the firm published a trading update on Aug. 29 in which it downgraded its financial guidance.
In the second, on Sept. 22, Tesco said it had found a 250 million pound ($335 million) over-statement of its expected profit, mainly due to booking commercial deals with suppliers too early. Miss-leading the stock market.

"The three defendants on trial are not the foot soldiers," she told the jury. "The defendants in this case are the generals in a position of trust and had huge compensation packages to safeguard the financial health of Tesco." The trial is expected to last until Christmas. thestar.com dailyrecord.co.uk

St. Louis: Protesters return to Galleria mall a week after mass arrests to make determined statement
A week after St. Louis County police arrested 22 people following a peaceful demonstration at the Galleria mall, protesters returned to the shopping center in a short and tightly executed display of resistance they vowed to continue.

Dozens of protesters went to the mall at about 6 p.m. to let police, business leaders and others know that they would not be deterred in their fight to end police violence against black people. They gained a diverse group of followers inside the mall before heading to the intersection of Brentwood Boulevard and Galleria Parkway.

"If people are a little uncomfortable, cool. If people are stuck in traffic, cool. If they're mad because they can't buy something, cool," Democratic state Rep. Bruce Franks said. "We're going to keep affecting the economy. We're going to keep disrupting."

The protest at the mall is the latest in a nearly daily string of demonstrations that have occurred in the last two weeks. People have taken to the streets since St. Louis Circuit Judge Timothy Wilson found former St. Louis officer Jason Stockley, who is white, not guilty of first-degree murder in the 2011 death of Anthony Lamar Smith, a black man. stlpublicradio.org

Berlin, Germany: Man Arrested After Jars of Poisoned Baby Food Were Placed on Store Shelves in Extortion plot
German authorities said Saturday they are confident that a 53-year-old man arrested a day earlier is behind a blackmail attempt that saw jars of poisoned baby food placed on store shelves in southern Germany. Prosecutors said investigators found the same poison - ethylene glycol, a compound used in antifreeze - when they arrested the man Friday near the southwestern city of Tuebingen. DNA found on the baby food jars and pictures taken with a supermarket surveillance camera also pointed to the suspect, who wasn't identified due to German privacy rules, prosecutors said. Authorities and companies received an email this month threatening to poison unspecified food at German retailers inside the country and beyond unless more than 10 million euros ($11.8 million) was paid by Saturday. time.com

Wells Fargo Staffing Numerous Compliance Jobs
Compliance Consultant 4 - Issue Validation
This included a new senior position we posted on August 24. Since that time this is the fourth compliance position we've seen posted on line.

Operational Risk & Compliance Testing and Validation Center of Excellence (T&V COE)
Within Operational Risk and Compliance, this group provides an independent oversight function within the second line of defense, establishing and maintaining a consolidated Testing & Validation COE at the corporate level.

The T&V COE Compliance Consultant 4 - Issue Validation team member is responsible for planning and performing validation activities (e.g., process adherence reviews, monitoring and testing.

With $1.9 trillion in assets Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial financial services through more than 8,600 locations, 13,000 ATMs, online (wellsfargo.com), and mobile devices.

Headquartered in San Francisco, but decentralized so every local Wells Fargo branch is a headquarters for satisfying our customers' financial needs and helping them succeed financially. We do business with 70 million customers and one in three U.S. households. Wells Fargo has approximately 268,000 team members in 36 countries and territories across our more than 90 businesses.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk areas including credit risk, operational risk, market risk, strategic risk, and compliance risk. wellsfargojobs.com

Will we see a build up of Equifax's data security team?
The CSO job is open - no surprise there

Manager, Global Security and Safety for CDW in Vernon Hills, IL
The Manager, Global Security Operations Center oversees and maintains all operations within the Global Security Operations Center (GSOC) including emergency operations and communications, travel safety, emergency and business continuity plans, access control, intrusion detection, CCTV, and other security/safety related systems for all CDW facilities, including globally. This role manages both Electronic Security Administrators; and Electronic Security Analyst. This position will report directly to the Director of Global Security, Safety, and Business Continuity.

A $14 billion international provider of IT solutions and services that can be found on technology in workplaces and workspaces of more than 250,000 companies. cdwjobs.com

Director, AP (Denver Division) for Safeway job posting taken down from website

More retailers opt to close this Thanksgiving

Children's apparel retailer Gymboree exits bankruptcy

Online revolution squeezes another 62,000 jobs out of the UK retail sector
 

Last week's #1 article --

Huntington Beach, CA: Second video shows fight before Huntington Beach Officer shoots man outside of 7-Eleven

The video, which appears to be taken from inside a car in the parking lot, starts with the officer pointing a stun gun at the man and ordering him to sit down. The man seems unaffected when the officer fires the stun gun and quickly rushes toward the officer.

The man can be seen repeatedly punching the officer before the officer appears to get the man in a headlock and they wrestle to the ground. Once they are on the ground, the officer can be heard shouting, "let go of my gun!" though he appears to retain full control of the weapon during the entire encounter. scpr.org

 

Pawn Shop owner arrested for the suspicion of selling over $10k
in stolen goods on eBay

A Jefferson County man was arrested after thousand of dollars worth of stolen items were seized from his home and pawn shop business. The United States Secret Service Financial Crimes Task Force executed search warrants Thursday for the Pelham residence of Scott Brown and Circus Pawn in Brighton. Agents recovered more than $10,000 of stolen merchandise during both searches. Authorities said the arrest stemmed from an investigation into the shoplifting and purchasing of stolen merchandise from local retailers in Jefferson and Shelby counties. The items were then sold on eBay and PayPal. Read more here.

For further information on PROACT, email inquiries to PROACT@eBay.com.

This is Economic War!
Equifax breach was likely the work of state-sponsored hackers
Now an Eastern Country has the 'Crown Jewels' of the ID Theft World
What will the U.S. do? How will we respond? Should we?
The Equifax data breach may have been the work of Chinese intelligence and bears similarities to the September 2015 attack on the US Office of Personnel Management.

According to Bloomberg, citing sources involved in the investigation, the attack on Equifax was launched within a week of the security flaw of the Apache Struts web application framework being disclosed.

Bloomberg's research suggests that once Equifax had been penetrated, the 'entry crew' handed off to more sophisticated hackers who not only drained Equifax's database of every last element of private data, but set-up up more than 30 separate entry points into Equifax's systems.

"The hackers were finally discovered on July 29, but were so deeply embedded that the company was forced to take a consumer complaint portal offline for 11 days while the security team found and closed the backdoors the intruders had set up," according to Bloomberg, which claims to have reconstructed the attack via interviews with people involved in the investigations being conducted by both Equifax and the FBI. the inquirer.net

Equifax & Two Other "Major" Credit Monitors
No Show at NY Lawmakers Hearing
Vowing aggressive action in response to the massive Equifax data breach, a panel of New York lawmakers gathered Thursday to hear from consumer advocates and financial services firms alike about the best ways to safeguard sensitive information and prevent cyberattacks. Equifax & Two Other "Major" Credit Monitors - No show at NY Lawmakers hearing.

The companies' decision not to attend irked lawmakers, who said they'll push ahead with plans for tougher regulations on credit monitoring firms.

"I see that as a real slap in the face to the 20 million residents who call New York home," Sen. David Carlucci, a Rockland County Democrat, said of the companies' decision to decline the invitation to appear. "We want answers. We want to find out what happened."

One proposal would require the companies to report any breach within 15 days. Others would require the companies to provide free credit freezes to people whose information has been exposed or allow consumers to request a credit freeze with all three companies with a single call.

"If you don't comply with the law, then you're not entitled to the privilege of doing business in the state," said the state's top financial watchdog. newsobserver.com

Tipping Point for Credit Monitoring Industry & Breach Notification Laws?
Since the great recession we've seen a number of states restrict and limit background checks, credit checks, and criminal records and now we're seeing salary information questions being regulated, with one law sitting on California's Governors desk waiting for his signature.

This event, and the way Equifax handled it, is going to fuel legislation nationwide with breach notification laws, data protection standards, consumer rights and benefits. It may even open the door to more controls and limits on background checks themselves, with legislators piggy-backing on the negative sentiment.

Couple this with the fact that New York state has one of the strongest most active Attorney Generals in the nation who just passed strong cyber security legislation for the financial community, Equifax could be facing its strongest opponent and adversary who cab impact the entire credit monitoring industry not to even mention cyber security legislation. Just a thought, Gus Downing

Senate passes small business cybersecurity legislation
The Senate passed legislation Thursday that would require the federal government to offer more tools to small businesses to guard their networks from cyber threats.

The legislation offered by Sens. James Risch (R-Idaho) and Brian Schatz (D-Hawaii) directs the National Institute of Standards and Technology (NIST) to publish and disseminate resources to small businesses that choose to use the cybersecurity framework produced by the institute.

NIST, a standards laboratory under the Department of Commerce, produces and updates a cybersecurity framework for public and private entities. thehill.com

What Whole Foods Hasn't Said About Its Payment Card Data Breach
On Thursday Whole Foods publicly revealed that a data breach had potentially compromised its customers' credit card details. But a day later, we still know nothing about which customers, or how many of them, may have been affected.

In response to Gizmodo's inquiry on Thursday, Whole Foods declined to say how many of its stores may have been involved or where they were located. The company did not respond Friday when asked how long it was aware of the breach before alerting the public. gizmodo.com

Microsoft, Facebook, Equifax &
The Fast-Moving Front Line of Cybersecurity
The Multi-Factor Authentication Space is Booming
The ID authentication space is rapidly emerging, with major investments by big companies in a handful of companies. That includes Onfido, Sonavation, Transmit Security, Socure and Biocatc, according to CB Insights. San Francisco-based Checkr is probably the most prominent.

This question of how to verify that you are who you say you are is suddenly at the forefront of everyone's consciousness. This is the result of two recent events: the Equifax breach, in which as many as 143 million Americans were affected by a data heist, and the Facebook hacking scandal, in which bogus accounts, apparently established by Russians, placed ads that heightened the hostility of our public discourse. forbes.com

FBI doesn't have to reveal iPhone hack details, judge rules

Meet Pindrop, the Google-backed firm tackling the $40B call center fraud industry

AirPlus Pilots Biometric Corporate Card

Senior Security Shared Services Manager for REI in Bellevue, WA

Six ways bots will attack e‑commerce sites this holiday season
Bad actors are ingenious when it comes to finding malicious ways to use bots. Knowing their current favorite attacks will help e-commerce companies fight off threats to their brand and bottom line.

1. Account Takeover - If you forget your password, just ask an attacker.

Bots launch attacks through proxy networks or rotating IP addresses, trying the stolen username-password combo on many retail sites. Because most people use the same credentials on multiple accounts, the success rate can be very high-8%, in one documented attack.

2. Web Scraping - When Competitor Ethics Scrape the Bottom of the Barrel

Price and content scraping differ from other bot attacks, because the activity is probably directed by a competitor, or their helpers. Price-scraping bots-which PerimeterX has traced back to major industry players-collect intelligence on competitor pricing, and pricing strategy, category management, inventory levels, and marketing information like keywords.

3. Carding - Gift cards and credit cards are ripe for the plucking.

There are two primary kinds of carding attacks: on gift cards and on credit cards. With gift card scams, criminals use bots to hack into gift card accounts and then generate fake cards-even down to their magnetic strips-that match a user's authentic information. Credit card fraud works in a similar way, with attackers using bots to test stolen credit card data.

4. Checkout Abuse - Nothing for the Customer; Bots Take it All

Anyone who has purchased concert tickets online is aware of checkout abuse, when attackers use bots to snap up all "hot tickets" at high speed, leaving human customers with no chance. During the holiday season, bad actors target the hottest toys of the year, knowing that desperate parents will succumb to massive markups to avoid disappointing their children.

Another form of checkout abuse is hoarding, where bots paralyze inventory by placing sought-after products into a shopping cart with no intention of ever purchasing.

5. Marketing Fraud - A Traditional Web Crime, with a New Twist

Often run by professional crime rings, these prolonged attacks involve bots that impact pay-per-click advertising and affiliate marketing. For pay-per-click ads, the bots drive up false clicks, wasting a retailer's marketing dollars.

6. Mobile: Blocking My Bots on Your Site? Fine! I'll Use Your Customers' Smartphones

Mobile commerce also has the attention of cybercriminals. Research by Nokia indicates there was a 400% increase in smartphone malware attacks in 2016, and a significant portion of that came from bots targeting mobile apps. The better websites are protected, the more motivation criminals have to shift to targeting mobile apps. digitalcommerce360.com

After Equifax: The biggest risk for internet retailers
The hackers accessed names, Social Security numbers, birth dates, addresses and, in some instances, driver's license numbers. The sheer volume of information stolen in the breach, which lasted from mid-May through July, has presented an incredible opportunity for fraudsters to repurpose those credentials and defraud retailers. However, it's important for e-commerce merchants to recognize where their greatest dangers lie.

The good news is that a sharp increase in unauthorized transactions from "stolen" credit cards is not expected. The vast majority of the stolen data included static, personally identifiable information-not dynamic credit card credential data.

In this vein, retailers shouldn't expect to see spikes in phony credit card transactions in the near future. Retailers should, however, expect an increase in account takeover (ATO) attempts...in due time.

The smart fraudsters know that retailers, card companies and regulators are on high alert now. They and their criminal syndicates will likely stash the stolen information and gradually misuse it in account takeover and other fraudulent attempts months down the line. digitalcommerce360.com

Starbucks closed its online store - and customers are freaking out

Pier 1's online sales surge 35% in Q2, putting pressure on margins as fulfillment costs increase

Toys R Us plans to open an online marketplace in 2018

Macy's new credit card loyalty program may boost online sales

AmazonBasics defines online giant's private-label efforts

Update: Muncie, IN: Couple admits to stealing $1.2 million from Amazon
Erin Joseph Finan, 38, and Leah Jeanette Finan, 37, in recent weeks pleaded guilty to mail fraud and money laundering in U.S. District Court in Indianapolis. Judge Tanya Walton Pratt set sentencing hearings for Nov. 9. Both charges carrying maximum 20-year prison terms and $500 fines. Under the terms of a plea agreement, the couple will be ordered to pay Amazon $1,218,504 in restitution. The plea deal also calls for the Finans to waive their right to appeal if sentenced to less than seven years and three months in prison.

In May, U.S. Attorney Josh Minkler said the Finans purchased hundreds of electronics items from Amazon under "hundreds of false online identities." They then routinely contacted Amazon to report the items they received - including GoPro digital cameras, Microsoft Xboxes and Samsung smartwatches - were damaged or not working, and requested and received replacements from the retailer at no charge. The Finans then sold the stolen merchandise to co-defendant Danijel Glumac of Indianapolis, who in turn sold the items to an unnamed "New York entity," authorities said. The charges against the Muncie couple were filed after an investigation by the Internal Revenue Service, U.S. Postal Inspection Service and Indiana State Police. thestarpress.com


Update - Lake Park, FL: After Hurricane Irma: Lake Park man arrested in $100,000 Wal-Mart thefts
A Lake Park man is accused of stealing thousands of dollars in electronics from a Wal-Mart during Hurricane Irma, Palm Beach County Sheriff's Office records state. Artis Frazier, 25, was arrested Sept. 20 on grand theft, stolen property and marijuana charges. He is accused of taking between $20,000 and $100,000 worth of electronics from the Lake Park Wal-Mart Supercenter on North Congress Avenue while Irma poured down on Palm Beach County. palmbeachpost.com

Natick, MA: Three charged in retail scam; buy a cheap TV,
pull around back, leave with cash
Three men have been charged with running the scheme at malls throughout MA, Maine, NH, NY and NJ. The trio would pose as a UPS delivery person, claim they had a brother who worked at either at Sears or Best Buy, and the person would be told that the store had an overstock of TVs. They would promise huge discounts if the person paid for the televisions in person. After agreeing to purchase a television, the victims were directed to the store where someone dressed as a store employee would meet them outside, take the cash and told to drive to a certain part of the store to get the television. The victims never received the TV and the suspects would leave with the cash. wickedlocal.com



Lantana, FL: Man used stolen credit card at Publix at least 36 times
A Lantana, Fla., man was arrested on Thursday after police said he bought more than $5,000 in gift cards with stolen credit card information at a Publix and a gas station. Cariell Martin, 34, faces charges of grand theft, fraudulent use of a credit card, and money laundering. daytondailynews.com



ORC LP Investigator job posted for TJX Companies - Houston, TX

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The Best Teams Do This -- And it Goes Against Every Coach's Belief  Building a team of all-stars is tough, but now, organizations are realizing the potential in hand-crafted teams. Here's what the best performing groups do that make them so successful, and why putting the "I" in Team helps them get there. Team Interaction

Include Me In: How to Get All the Players On Your Team Truly Working Together  In any organizations, some individuals on teams can sometimes feel like they're not sure how they fit in, what their role is, and how they contribute. It's important to help your teams see their impact but also to stand back and let them creatively solve their problems. Let your guard down

Last week's #1 articles --

The New Trick Managers Use to Provide Effective Feedback  Feedback is all the rage right now, but if we think about it, direct feedback goes against our nature and can raise defenses. Is there a better alternative? Try using this trick to open minds to suggestions. Feedforward

Why You Should Respond Positively to Negative Feedback  Getting negative feedback isn't fun, and your first impulse might be to lash out. Before you go blurting things out that you might later regret, take a deep breath and use these responses instead.  Attack your mistakes

No matter what you do, there's always two sides in every stadium, both supported by their beliefs, convictions and opinions and both equally opposed in their desire to win. While winning is everyone's objective, how you play the game is, in actuality, more important. Regardless of how the other side plays, one must always remember that afterwards, regardless of the win or loss, everyone respects the one who played like a professional and gave it their best.

Just a Thought,
Gus

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