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Other Upcoming Events
Los Angeles Cyber Security Summit
Oct. 20
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Oct. 26
Next Generation Data Breach Response: Preparing Your C-Suite and Board
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Nov. 3 at 12pm

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2016 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
One Team at a Time

Home Depot Week!

  Home Depot's 2016 Supply Chain Asset Protection Team at their Annual Meeting in Atlanta, GA

Crown Bolt and Interline Brands, Inc 

Left to right: David Odonnell, Michael Collins, James Fierro, Dan Danielczyk 






Joy Baucom, MBA was named Director of Loss Prevention for BevMo!
Joy's most recent role was Global Manager of Security and Loss Prevention Operations with Levi Strauss and Co., a position she held for two years. Prior to that, she spent five years in loss prevention roles for Walmart as a Market Asset Protection Manager from 2008 to 2011 and a Regional Asset Protection Manager from 2011 to 2013. Joy earned her Master of Business Administration from the University of Phoenix and a Bachelor of Business Administration from Pace University. Congratulations Joy!

Tracey French, CFI was named Director of Loss Prevention for Boddie-Noell Ent.
Tracey previously held the position of Director of Profit Protection - US, Canada and Mexico for The Body Shop, for over ten years before taking this new role. He brings over 16 years of senior level loss prevention expertise, and has held positions at Hastings Entertainment as Director of Loss Prevention, The Limited as Corporate Manager of Loss Prevention, and Limited Brands as Director of Loss Prevention. He has also held other managerial roles for such retailers as Sterling Jewelers as Regional LP Manager, Wet Seal as Regional LP Maager, Gayfers as LP Manager, and Belk as LP Manager. Tracey earned his Bachelors of Science degree in Justice and Policy Studies from Guilford College. Congratualtions Tracey!




Retail Avoids the Worst of Hurricane Matthew
Damage not as bad as feared - stores looking to recoup lost business

The deadly storm brought record-breaking flooding to North Carolina and was blamed for at least 17 deaths in the U.S.

Still, the storm left millions without power, caused more than 3,500 flights to be canceled and sent people along the Atlantic coast scrambling for shelter inland ahead of Columbus Day weekend, a heavy promotional period for retailers seeking to encourage shopping for fall goods.

The impacts, while they are great from Central Florida on up through Georgia and the Carolinas, most of the major population center in South Florida was spared overall."

He said the ultimate property damage from Matthew would likely be "somewhere in the ballpark" of 1999's Hurricane Floyd, which was blamed for $7 billion in damage.

Apparel retailers would "take the brunt of the hit" as some funds that would have gone toward discretionary purchases would be reallocated to home improvement stores and mass merchants as people who were impacted by the storm focus on getting their lives back to normal.

Macy's, Nordstrom and Michael Kors all had 5 percent or more of their stores in the region impacted by Matthew, Gold said.

Over the weekend, a Sears Holdings Corp. spokesman said the company had temporarily closed 91 stores in the region.

A Target Corp. spokeswoman said the chain had about 45 doors - primarily in Florida but a few in Georgia - that were closed or operated with modified hours on Friday. Eleven doors remained closed as of late Saturday.

The Gardens Mall in Palm Beach closed on Wednesday and Thursday to prepare for Hurricane Matthew. The center reopened at noon on Friday.

Simon Property Group said five of its shopping centers in Jacksonville and Orlando, Fla., closed on Friday. Simon's St. Augustine Premium Outlets was also closed on Saturday but reopened Sunday at 10 a.m.

The St. Augustine area was hit particularly hard by Matthew with storm surges from the hurricane causing damage in the historic district. The mall's Facebook page had an ad for the American Red Cross with an appeal from the center to "help those who have been affected by Hurricane Matthew by contributing to the organization's disaster relief fund."

Analytics firm RetailNext said year-over-year sales at stores in Florida rose 8.9 percent on Tuesday and 8 percent on Wednesday as people prepared for the storm. On Thursday, sales dropped 49.3 percent, at least in the precincts for which data was available. Sales are expected to bounce back as most of the region returns to its usual schedule this week.  wwd.com

U.S. Death Toll From Hurricane Matthew Rises to 19 Across Four States
Severe Flooding Continues in North Carolina
2 million businesses and homes still without power

The storm, which swept from the coast of Florida to Virginia Beach, has entered a dangerous new phase, sparking record flooding in North Carolina and causing power outages for more than 2 million people across five states. The death toll in the United States has climbed to at least 19, but local authorities warned that it could rise as people attempt to return home and are met with contaminated water, downed power lines and flooded roadways. Five people are missing in North Carolina, which has seen the most deaths so far.

Even after the storm was downgraded to a post-tropical cyclone on Sunday and it moved out to sea, officials warned that the worst is not over. It could be days before waters crest and repair crews are able to reach all of those who have been affected, they said. washingtonpost.com

Hurricane Matthew Disrupts Southeastern Stores 
Disruptions to air travel, manufacturing, supply chains and retail stores spread on Friday as Hurricane Matthew worked its way up Florida's Atlantic coast, leaving people and goods stranded and plants idled.

Wal-Mart Stores Inc closed a number of stores ahead of Hurricane Matthew. A spokesperson said the company was using its experience of past disasters to anticipate what goods may be in greater demand after the storm passes.

Office supply retailer Staples Inc said it had closed stores in line with emergency evacuation guidelines. Nike Inc has closed facilities in Florida, Georgia and South Carolina and encouraged "employees to follow the guidance of state and local officials to evacuate areas."

Online retailer Amazon said it was working closely with its employees to ensure their safety and get donations of supplies to areas hit by the storm.

Employee-owned supermarket chain Publix said stores in southern Florida had reopened after the hurricane passed. yahoo.com

Lowe's supports communities impacted by Hurricane Matthew with $500,000 donation to American Red Cross Disaster Relief

Target Team Members Share Their Stories at the 2016 Medal of Honor Convention
Last week, thousands of military members, veterans and their friends and families from across the U.S. gathered in the Twin Cities in Minnesota for a very special event. The 2016 Medal of Honor Convention took place Oct. 4-8-and as a proud sponsor, the Target team was excited to help host the festivities in our hometown. The annual gathering, held in a different city each year, celebrates Medal of Honor recipients, America's highest military award for valor in combat. target.com

Trade Group: Malls Consider High-Tech Solutions to Security
Responding both to recent attacks in malls and to consumers' wariness of encountering airport-style security when they go shopping, trade groups are helping their members get creative about improving security at malls and retail outlets.

The retail industry has an unusual problem: It wants to prevent outbreaks of violence at malls and shopping centers, but shoppers generally oppose the use in retail settings of security techniques typically found at airports.

That has trade groups in the shopping industry keeping an eye out for new strategies. In the wake of a shooting at a Macy's store in Seattle and a stabbing incident at a mall in Minnesota, executives are considering measures that rely heavily on technology.

Among those, according to an Associated Press report, are text notifications sent to tenants of individual stores at malls in cases of emergency. But, with the help of the Department of Homeland Security, the industry is also exploring the potential of higher-tech strategies, including face-scanning cameras that can monitor a property for criminals and "virtual walls" that can prevent unwanted drones from entering open spaces.

"As technology progresses, there has to be a counter-measure," Malachy Kavanagh, vice president of communications for the International Council of Shopping Centers (ICSC), told the AP.

(Robots have also been tested at some malls, but results have been questionable.)

Some of the tactics being considered are more conventional, such as barricade-style posts called bollards and thoughtful approaches to mall design.

"While some security measures deployed at shopping centers, such as the use of bollards, uniformed patrols by law-enforcement officers, and surveillance camera systems will be evident to consumers, many more protective measures will not," ICSC Senior Vice President of Communications Rae Logsdon told the Wall Street Journal.

Security has long been a focus of ICSC, which spent millions to create terrorism-training programs after the September 11 attacks and has worked closely with Homeland Security over the years.

But individual retailers are also getting involved. Many stores, including Macy's, are implementing employee training exercises, with a goal of minimizing threats if they arise.

"They are committed to reassessing the situation and identifying ways in which they can mitigate risks," said Lisa LaBruno, senior vice president of the Retail Industry Leaders Association, in comments to the AP. associationsnew.com

Safe Stores: Five Design Ideas to Help Customers Feel Safer
Initially Published 9/19 - Chain Store Age republished this article

By giving attention to the five strategies detailed below, I believe we can make shopping spaces more attractive to people consciously or subconsciously thinking about security. 

1. Clear sightlines. Most people's worst fear is losing control. Being able to see what is going on nearby, and some distance away, helps give us a sense of control over our surroundings.
2. Make navigation intuitive. try to counter disorientation by placing strategic landmarks throughout a store. These icons are large, memorable, and easy to locate, so that shoppers can easily find their way back to the car, to the mall, or to meet their companions.
3. Serve and protect. Another way stores can make shoppers feel safer is through staffing and surveillance. Who, if anyone, seems to be watching people entering and exiting the store? Is that person visible, or behind cameras? Knowing someone is paying attention to who's in the store acts as a comfort to shoppers and a deterrent to those with ill intent. 
4. Designate safe places and emergency procedures.  Current mall 'incident' policies generally instruct store owners to hide customers in the back, and to roll down and lock the grilles/doors until a crisis is over. Stores could designate areas where patrons should shelter in the case of a lock-down. People will feel safer once they understand that store proprietors feel some responsibility for protecting them.
5. Offer an escapist experience. Positive interaction with employees, music, merchandising displays and so on can allow the customer to relax and be taken away from daily anxieties.

Disney has mastered both immersion and safety, allowing every guest the freedom to become a part of the story. At Disney Springs (the brand's new retail reinvention of Downtown Disney at Walt Disney World Resort) many of these ideas are in practice. 

A new way to think about the customer 
As terrorism continues to advance globally, the world will need to become more vigilant about how we plan and design retail destinations. I think most retailers today are concerned with this problem and interested in finding solutions. As store planners and retail designers, we will need to bolster our customers' experience with specific, beautifully designed solutions that focus on the development of engaging, yet safer shopping. chainstoreage.com

Uber ORC?
Thieves using ride-sharing services for getaway cars

They slip into retail stores or banks and commit crimes - while a getaway car, of sorts, waits outside. It's a trend emerging around the Brockton, MA region - thieves using paid rides to get to or from the scene.

But while the practice might be tempting for prospective burglars, experts say the rides simply create a false sense of security, especially since businesses and law enforcement have cracked down on theft.

"These people might be opportunists - someone who sees an opportunity to steal a handbag, some articles of clothing - they slam it into a purse and walk out of the store," said Joseph LaRocca, the founder of RetaiLPartners, a national firm that promotes public-private sector partnerships to combat retail crime. "Even a group of teenagers, I'd put into that bucket."

"Using ride-sharing, it's certainly not something we've extensively seen, but at the same time, I wouldn't say it's surprising," said Ryan Kearney, general counsel for the Retailers Association of Massachusetts, who leads the loss prevention committee. "Groups of organized crime thieves, who we call boosters, will rent or steal cars, so it's no surprise they're going to use these folks that they think they're not going to get tied to."

All rides are tracked by GPS; riders can pay with cash or bank cards; and riders can give their driver a one-to-five-star rating instantly after the trip.

"The more sophisticated folks are aware that they're leaving a trail," Kearney said. "There is the technological aspect of hailing a ride and how it can be traced. But, with organized fraud, a lot of times they'll steal credit cards and create false cards. It wouldn't at all be beyond them to create a fake ride-sharing account using a fake or stolen credit card or false identity." patriotledger.com

Rue 21 Boots Top Two Executives - "Padlocked" their offices
Private equity firm Apax Partners who owns Rue 21 had one of their board members take Chief Executive Bob Fisch out to dinner and told the retail veteran, "You're gone," a source close to the situation said. "They called [Senior VP] Kim Reynolds after dinner and said, 'Don't come in tomorrow." Reynolds had run the chain's 1,194 stores in 48 states, with most every decision coming through her. "She was the person in the trenches," the source said, adding that after she was given the boot over the phone, "Kim's door was padlocked. I don't think they were allowed back to their offices." The two people ran struggling teen retailer Rue21 for 15 years. nypost.com

Director of APP Support for Sears Holdings Corporation posted
in Hoffman Estates, IL

The Director of Asset & Profit Protection Support assists the Format Leader, APP by acting as a liaison with the Format Operations Team(s) to help define strategic and tactical directions. They work cross functionally to ensure achievement all business goals and targets are met. The DAPPS will manage complex projects, provide format wide analysis, provide the Senior Asset Protection Leadership Team with key insight and solutions to improve profit performance, develop new Asset & Profit Protection routines/programs at the store level, and support implementation of such through collaboration with the Regional Asset & Profit Protection Directors. sears.com

Friday December 23rd - Biggest Shopping Day of Year

Saturday December 17th - Biggest Store Traffic Day

Cover Up? Lawsuit Accuses Williams-Sonoma Of Selling Cheap Sheets


Last week's #1 article --

National Business Emergency Operations Center (NBEOC) has now been activated
To hold daily coordination calls, in conjunction with FEMA Regions 4, 3, and 2 in response to Hurricane Matthew

This is also an opportunity to hear from our partners regarding employee wellness needs, business continuity issues, and any supply chain impacts that may be affecting your organization as a result of Hurricane Matthew and its potential impact to states along the east coast.

Additionally; to view the NBEOC Situation Room dashboard any time regarding (Hurricane Matthew) via Adobe Connect at: https://fema.connectsolutions.com/hurricanematthew/.


Beyond Shrinkage: Introducing Total Retail Loss

Free Webinar on Oct. 20
2pm - 3pm EDT

"Beyond Shrinkage: Introducing Total Retail Loss" is the first ever study that examines how the retail industry understands the nature and extent of all the potential types of losses.

There is no consensus on how to define and measure losses in retail. Despite the term 'shrinkage' being widely- used and long-standing, the study found that its definition and use varies considerably across the industry. Commissioned by RILA's Asset Protection Leaders Council and carried out by Professor Adrian Beck from the University of Leicester in the UK, this groundbreaking study develops a new definition of retail loss that is measurable, meaningful, and applicable to a broad range of retail environments and an associated typology fit for the 21st Century retailing landscape. The report's key findings are based in part on interviews of 100 executives at retailers whose combined annual sales exceed $859 billion and represent 27% of total US retail sales.

Join Professor Beck on October 20th from 2-3pm EDT to hear the report's full findings, how your organization can leverage the loss typology and how industry adoption can transform how retail asset protection benchmarks losses going forward.

The webinar is open and free to everyone.

Register Now

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality


National Cyber Security Awareness Month
NCSAM 2016 Themes:
Each week in October is dedicated to a specific cybersecurity theme with corresponding messaging. The themes listed below offer the opportunity for government and industry to get involved in cybersecurity activities most relevant to them. To engage Americans across the Nation, key events will be coordinated in geographically diverse locations. We encourage you to align your NCSAM plans to the following weekly themes:

Week 2: October 10-14, 2016 - Topic: Cyber from the Break Room to the Board Room
We are all part of protecting personal and organizational data in the workplace. From CEO to incoming entry-level employee, each organization's cybersecurity posture is reliant on a shared level of vigilance and awareness. Week 2 looks at how every employee can promote a culture of cybersecurity at work. dhs.gov

The hashtag for NCSAM will be #CyberAware - we encourage you to use this both before and during the month of October to promote your organization's involvement in raising cybersecurity awareness.

For more information, please contact the Stop.Think.Connect. Campaign at stopthinkconnect@dhs.gov.

IT executive uncovers $3.9M theft after secretly monitoring emails
An information technology employee at the First National Bank, Little Rock, Ark., became suspicious of Tate's refusal to let anyone else access the records of the three bank officers and began secretly monitoring their emails. In reviewing the emails, the employee became convinced that a crime was being committed and alerted the bank president, who arranged for a surprise audit that led to the discovery of a $3.9M theft of cash from bank vault by three tellers. All three were convicted and sentenced to 57 months in prison along with restitution. arkansasonline.com

44% Have Been Hit By Ransomware
Two-thirds of IT Bosses Fear Ransomware Attack

Over two-thirds (69%) of IT decision makers believe their organization will be hit by a ransomware attack over the next 12 months, although many are still unsure what that will actually entail, according to Trend Micro.

The security giant shared more findings from a poll of over 300 IT leaders, which has already revealed that 44% have experienced an attack over the past two years. infosecurity-magazine.com

More companies implement data breach plans
But Few Update Them!

Businesses, including retailers, are spending more money to detect and respond to data breaches, but they aren't regularly updating their plans, a new study finds.

Businesses are beefing up their budgets to prepare for the prospect of a computer system breach, but once they have a security plan in place, few bother to update them.

That's according to a report released Wednesday by Ponemon Institute LLC titled, "Is Your Company Ready for a Big Data Breach?" Ponemon Institute polled 619 professionals across the United States who work in information technology security, compliance and privacy positions.

Among the survey respondents, 86% said their company has a plan in place to respond to a data breach, up from 81% last year. And 59% agreed or strongly agreed that their company is prepared to respond to the theft of sensitive and confidential information that requires notification to victims and regulators.

Yet only 41% of respondents said their company was able to respond to a data breach involving confidential information and intellectual property, and just 27% percent were confident in their ability to minimize financial consequences and reputational damage if there were a breach, according to the report.

In this year's study, 52% of the companies that respondents worked for had a breach in the past two years, up from 49% percent last year, and 66% percent of respondents said their organization suffered multiple breaches.

But while companies are spending more and trying to prepare, respondents said their employers don't regularly update response plans.

"A deterrent to an effective data breach response plan is keeping it current with changes in the risks and threats facing a company," Ponemon writes in the report, but doesn't specify how often a response plan should be updated.

29% of all respondents said their company hasn't updated their data breach response plan since it was implemented, an improvement from the 35% who gave that response last year. Another 24% said their plan gets updated once a year, up from 20% last year.

When it comes to managing a data breach, having a response plan is simply not the same as being prepared," says Michael Bruemmer, vice president at Experian Data Breach Resolution, which commissioned the Ponemon study. "Unfortunately many companies are simply checking the box on this security tactic. Developing a plan is the first step, but preparedness must be considered an ongoing process, with regular reviews of the plan and practice drills." internetretailer.com


You finally decide to replace your aging video cameras and recorders and invest in an IP-based video surveillance system. You shop around and find a system that seems to fit your budget. But little do you know that many IP-based video security systems carry with them a variety of hidden costs, which can double or triple the cost of ownership.

With MultiSight, there are no hidden costs. The monthly fee includes everything, so you don't need to worry about a large capital outlay up front nor any unpleasant, unbudgeted-for surprises later on.

What are the hidden costs to watch for? Visit MultiSight.com to find out.



Uniform Security Guard shot and killed at Greensboro, NC Food Lion

The echo of a gunshot that killed a 51-year-old Food Lion security guard sent shoppers running from the store Saturday night. Greensboro Police identified the Guard-One security officer as Anthony Charles Smith of Winston-Salem. He was shot at 7:21 p.m. inside the Food Lion's E. Market St. location. Food Lion spokeswoman Christy Phillips-Brown released a statement from company officials: "Our thoughts and prayers go out to the family, friends and co-workers of Anthony Smith, the security guard who passed away at our store last night." Police said a heavy-set, light-skinned black male got into a confrontation with the security guard that led to the shooting. The suspect ran out of the store and continued on foot. Officers and store employees left behind little evidence Sunday that a crime occurred the night before. greensboro.com

The Loss Prevention Benevolent Fund is accepting donations for the family here.


Active Shooter Response:
Are You Ready?

Debbie Maples, VP Global LP & Corp. Security, Gap Inc.

Active shooter events in a retail or restaurant location present unique challenges: customers are present and need to be protected, colleagues and employees may behave differently under stress, or the physical layout of the space could impact your ability to hide or escape. No single answer exists for what to do, but a survival mindset can increase the odds of surviving. Debbie Maples, VP of Global Loss Prevention & Corporate Security, Gap Inc., shares the current thinking and best practices to ensure your organization and store teams are prepared.

Episode Sponsored By:

LPNN Quick Take #10

Jon Grander, VP, Asset and Revenue Management, Caleres, previews his upcoming LPNN session on Civil Unrest. Jon shares the lessons learned after his company's headquarters were affected by the 2014 Ferguson protests and riots.

Solution Providers: Have a video or commercial you want to publish? Contact us

Fakes Appear in 50% of Product Searches
Chinese e-commerce giant should be put back on list of sellers of fakes,
some brands say

Alibaba's Efforts to Stop Sale of Counterfeit Goods Under Fire Again

Alibaba commitment to protecting intellectual-property rights is under renewed pressure, with two trade groups-representing more than 1,000 global brands-calling for the Chinese e-commerce giant to be put back on a list of markets known for the sale of counterfeit goods.

The list, published annually by the U.S. Trade Representative, calls out marketplaces that "reportedly engage in and facilitate substantial copyright piracy and trademark counterfeiting."

The American Apparel & Footwear Association, which represents more than 1,000 brands, said in a Friday filing to the USTR that counterfeits remain "rampant" on Alibaba's shopping sites, particularly the online bazaar Taobao. "Fakes appear in half the results" for the brands it monitors, the apparel group said.Unifab, an anticounterfeiting organization for about 400 French and global brands, told The Wall Street Journal it is "high time" Alibaba be put back on the USTR's list. wsj.com
Walmart ramps up fulfillment center growth to compete with Amazon
The chain is on track to double the number of warehouses dedicated to online sales to 10 by the end of 2016, according to a report on nbcnews.com.  Also in the last year, it has installed new technology such as automated product sorting and improved item tracking that puts its facilities more in line with those run by Amazon. chainstoreage.com

Amazon Sued for Labor Violations
Should their Amazon Flex drivers be considered employees or contractors?

Amazon is finding itself in court, again, for alleged labor violations. Three people who worked as drives through the Amazon Flex program have filed suit in Seattle, claiming that they are not contractors but employees and are owed back benefits, overtime pay, and money for gas and vehicle maintenance, according to the Wall Street Journal.

The Department of Labor has a Six Point Test to determine if someone is legally a contractor or an employee. Because following government rules is never easy, the IRS also has standards for independent contractors that don't mesh completely with the DOL's standards.

Under these two sets of rules, it's difficult to determine if Amazon complied with the law in declaring their Amazon Flex drivers contractors. The fact that drivers signed up for shifts rather than being assigned shifts, and could control their own hours, and had no expectation of permanency, benefits or other things due to an employee, is all on their side. inc.com

Amazon's secretive drive-up grocery store takes shape in Seattle neighborhood

Millburn, NJ: Louis Vuitton at The Short Hills Mall Taken for $12,800 in Merchandise
On September 28, 2016 Millburn Police responded to the Louis Vuitton store at The Mall at Short Hills on a theft report. Louis Vuitton personnel report the theft of 4 handbags and 4 wallets valued at $12,810.00. A man and three females are suspected in the theft. tapinto.net

Chicago, IL: Woman from Mexico charged in Neiman Marcus theft of $6,000 in merchandise
Alicia Guzman-Hernandez, 29, of Mexico City, Mexico, was charged Sept. 30 with felony retail theft after being arrested at the Neiman-Marcus store in Northbrook Court. A security guard said she had put 16 men's dress shirts priced at a total of $6,060 in a foil-lined "booster bag" designed to defeat anti-theft sensors, and left the store. chicagotribune.com

Hendersonville, TN: Three charged with stealing computer from Walmart
Hendersonville Police arrested three people accused of shoplifting who local authorities may be involved in similar crimes. The three suspects, all listed as homeless are each charged with theft over $500. Police said the suspects appear to be serial shoplifters and Gallatin Police are investigating the suspects in similar crimes in their area. fox17.com

Natick, MA: Man's '666' forehead tattoo helped cops find Oakley store shoplifting duo
A man's eye-catching face tattoo helped police bust him his girlfriend for allegedly stealing $570 worth of sunglasses. Eliezer Santiago had the Biblical mark of the beast, the number "666" written across his forehead. He and Grace H. Stewart, 32, were arrested Thursday after a theft at an Oakley store in the Natick Mall. metro.us

UK: Reformed shoplifting mother-of-six, who stole over $2 Million in her career, can't live on Gov't benefit - going back to stealing
Kim Farry, says she stole over $2 Million of goods during a 44-year 'career' as a professional thief says she'll go back to being a thief again if she can't find a job that pays at least $3,700 a month. Farry, 54, who lives in a council property in Fulham, West London says she'll have 'no choice' but to start stealing once more if her job hunt for a 'big money' position fails. And the mother-of-six, who says she's 'hard-working' and deserves a second chance, says being a celebrity would be just the ticket...because it would help fund the lavish lifestyle of plastic surgery, designer clothes and exotic holidays that she loves. dailymail.co.uk mirror.co.uk

Miami, FL: Buglers get away with $20,000 of cell phones and electronics

North Olmstead, OH: Man spotted carrying $1,500 guitar processor out of Guitar Center

Oakbrook, IL: Police arrest 2 shoplifters; Lord &Taylor for $250 and Sephora for $200

Submit your ORC News

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Shootings, Death & Hostage Crises

Grand Rapids, MI: 1 killed, 8 wounded at a party in strip mall
A 21-year-old man was killed and eight others were wounded in a shooting at a large party in a strip mall early Sunday in Grand Rapids. Grand Rapids Police said the shooting happened around 3:45 a.m. in the 1800 block of 28th Street Southeast. While officers were responding to a complaint about the party, they were notified of the shooting and upon arrival discovered it was a multiple shooting scene. Police say a group of more than 60 people was at the party. detroitnews.com dailystar.co.uk

Glendale, AZ: 18-year-old man wounded in shooting dies
An 18-year-old man who was shot at a Glendale strip mall has died. Juan Diaz succumbed to his injuries at a hospital Saturday afternoon. Police say the shooting took place in the early morning hours at a strip mall near 67th Avenue. A witness says several cars were involved and multiple shots were fired. Police have since arrested 19-year-old Javonte Baker-Young. abc15.com

Minneapolis, MN: 2 Stabbed At Mall Of America, Suspect Arrested
Authorities say a suspect was arrested Sunday night after two people were stabbed at the Mall of America. The Bloomington Police Department says the incident happened at about 5:30 p.m. on the third level of the east side of the mall. Police say there was an altercation, and two people were stabbed. Both stabbing victims suffered non-life threatening upper body injuries. A suspect was arrested at the scene, and police say the victims and suspect knew each other. cbslocal.com

Columbus, OH: Kroger Shoplifter admits to a Murder
A man taken into custody for shoplifting from a store confessed to police he had killed someone in Columbus. Just before 9 a.m. Friday, police were called to a Kroger in Hillsboro on the report of a man stealing alcohol. Police arrived and took the suspect, 27-year-old Nicholas Loulakis, into custody. While speaking with police, Loulakis admitted to officers he was attempting to leave Ohio after killing someone in Columbus. Hillsboro Police contacted Columbus Police who found a body, the male victim in his 60s, appears to have been stabbed multiple times. 10tv.com

Springdale, AR: One person shot at Walmart; gunman on the loose
On Sunday, October 9, 2016 at approximately 8:15 pm, officers with the Springdale Police Department responded to a gunshots call at the Wal-Mart Supercenter at 4870 Elm Springs Rd. Upon arrival, officers located a victim inside the store. The victim was transported to Washington Regional Medical Center in unknown condition. The suspects are no longer on scene and no known threat to the public exists. This incident is still under investigation and no further information will be released at this time. nwahomepage.com

Rockford, IL: Police name suspect in CherryVale Mall shooting:
2nd Shot-Fired incident in 2 weeks

Police have obtained a warrant for the arrest of a man suspected in a shooting Saturday at CherryVale Mall and of opening fire on the driver of another car in Rockford during his escape. Donald Ashford Jr., 22, is wanted on a warrant by Rockford police for the aggravated discharge of a firearm. Police were called about 3:20 p.m. Saturday to the mall parking lot outside J.C. Penney for a 29-year-old man in a wheelchair who was shot twice getting into his car. Cherry Valley Police Chief Larry Neville said the shooting may have been related to gang activity. It was the second shots-fired incident at the mall in two weeks. rrstar.com

Lakeland, FL: Three men Arrested after taking McDonalds employees as hostages
Three men were arrested hours after crawling into a McDonald's drive-through window in Lakeland and holding employees hostage. The incident unfolded about 7:30 a.m. when a Hillsborough County deputies spotted a stolen car on Interstate 4. After a short chase, the car crashed. The three men ran to a nearby McDonald's. The McDonald's employee working at the drive-through window saw the men and tried closing it, but the armed men forced their way inside. The trio forced employees into the back of the store and held them for several hours. They were later freed and climbed out of the restaurant through the drive-through window. One of the three suspects following them out and surrendered to authorities. Hours later, deputies stormed the McDonald's and arrested two suspects, one weapon was recovered inside the restaurant, no one was injured in the incident. orlandosentinel.com

Cavite, Philippines: Mall hostage crisis ends as Police shoot suspect dead
A three-hour hostage crisis on Sunday inside an SM mall in Dasmariñas City ended just before 3pm with the hostage taker apparently dead after being shot by police. Carlo Marcos Lacdao, 32 years old, from Leyte province, was "neutralized" by police about 2:55 p.m. when he stabbed one of his three hostages - who subsequently died - and was attacking a second. The target of his wrath was his wife, a bathroom attendant, who was described in apparent shock and barely talking. interaksyon.com

Robberies & Thefts

Albuquerque, NM: 3 Arrested at Babies R Us, Clowns masks and a pistol
The Albuquerque Police Department has confirmed that three juveniles wearing clown masks have been cited. APD says the three were witnessed brandishing a gun near the Babies R Us. Police treated the call as a possible robbery in progress as they arrived on scene. The three juveniles are reported to have removed their masks and dropped the gun as the police arrived. The three attempted to flee on foot, but were quickly arrested. kob.com

Hialeah, FL: Federal Agents arrest 2 linked to several Armed Jewelry store Robberies Federal agents have arrested a couple after linking them to several armed robberies of jewelry stores in South Florida, particularly in Hialeah. The couple's tactics were complex. A young woman visited the jewelry stores posing as a customer to memorize the store (security) layout. Then her husband, along with others, broke into businesses adjacent to the jewelry stores and cut a hole through the drywall to enter the jewelry shop. If the robbers encountered employees, the employee were forced to open the safe at gunpoint. Agents of the ATF in collaboration with the Hialeah Police, dismantled the gang through an undercover operation that began Aug. 13. miamiherald.com

Round Rock, TX: Shoplifter Pointed Gun at Kohl's LP Agents, now facing up to 99 years in prison
An alleged shoplifter pointed a gun at a pair of security guards trying to stop him as he fled Kohl's. Samuel Earl Hill II, 20, was charged with two counts of aggravated robbery with a weapon -- a first-degree felony punishable by up to 99 years in prison. A female suspect with him at the time of the incident was charged with misdemeanor theft. patch.com

UK: Merseyside, North West England: Stubborn Glass Window Fights Off Sledgehammer-Wielding Jewelry Store Robbers
Four men on two scrambler bikes battered the window of a jewelry shop in Merseyside, North West England before giving up on the robbery attempt. The robbers used sledgehammers to try and force their way into the shop as stunned bystanders looked on. But they eventually left as they came after the glass-front refused to give way. The shop manager Keith Leicester, "This activated the alarms and also triggered the anti-theft fogging device, which filled the shop with smoke. We just locked the door and waited for it to be over." carbonated.tv

Oahu, Hawaii: Five stores victimized in Saturday night rash of robberies

Paterson, NJ: Gunman gets 50-year sentence in deadly gas station robbery

Kay Jewelers in the Pearlridge Center, Aeiai, HI, reported a Grab & Run on 10/9, merchandise valued at $995

Queensbury, CT: Woman pleads guilty for interstate check scam; 5 years probation and $2,200 in restitution

Skimming Theft

Sweep finds 5 skimmers in Ohio gas stations over Labor Day weekend
Since October of last year, authorities have removed at least 35 skimming devices from gas pumps located in 16 counties across Ohio.  whio.com

Royal Oak, MI., PD Finds 2 ATM skimmers inside 7-Eleven stores


Dillingham, AK: Fire Officials find multiple flash points at N&N Market; fire knocked down by sprinkler system

Credit Card Fraud

Gulfport, MS: Iranian sold stolen credit card info of 2.5 Million people,
now faces prison

An Iranian national admitted he defrauded millions of people, including South Mississippians, by using hackers to steal credit card information and sell it on his members-only websites. Milad Rezaei Kalantari, 31, and his organization caused losses of more than $1.2 billion while selling the credit card data of 2.5 million people, according to Homeland Security Investigations. He pleaded guilty Thursday to a conspiracy charge involving identity theft and fraudulent credit cards, and a trafficking charge that could hold him accountable for financial losses. Kalantari had faced trial on 16 counts. He was indicted in U.S. District Court in Gulfport in January and accepted a plea bargain offered by the U.S. Attorney's Office. sunherald.com

Advance America -Escambia, CA - Robbery
Bass Pro Shops - Springfield, MO - Shooting/ 2 injured
BP Amoco - Cary, NC - Armed Robbery
Butt Hut - Tiffin, OH - Armed Robbery
C-Store- Wheeling, WV - Robbery
Circle K - Largo, FL - Armed Robbery/ 1 killed
Cricket Wireless- Vinton, VA - Armed Robbery
Dollar General - Meridian, MS - Armed Robbery
Domino's - Lexington, KY - Armed Robbery
Exxon - Savannah, GA - Burglary
Exxon - Tyler, TX - Armed Robbery
Family Dollar - Indianapolis, IN - Robbery
Fred's - Hopkinsville, KY - Robbery/ Assault
Glasgow Tobacco - Newark, DE - Armed Robbery
GMC Value Mart - Rome, GA - Burglary
Golden Corner - Brockton, MA - Armed Robbery
Gun's and Leather Pro Shop - Hendersonville, TN - Burglary
I-Town Repair - Miami, FL - Burglary
Kmart - Pine Creek, DE - Robbery
Kum & Go - Colorado Springs, CO - Shooting/ 1 injured
La Placita - Waterloo, IA - Robbery
Mini Mart - Rochester, NY - Shooting / 1 man killed
Quality Mart - Kernersville, NC - Armed Robbery
Royal Farms - Hartly, DE - Armed Robbery
Scooter's - Wichita, KS - Armed Robbery
Shop N Save - Des Moines, IA - Armed Robbery
Speedy Gas - New Castle, DE - Robbery
Subway - Alpine Township, MI - Robbery
Sunshine Grocery - Memphis, TN - Robbery
Walgreen's - Portland, OR - Robbery
Walmart - Idaho Falls, ID - Burglary
What U Need Deli - Staten Island, NY - Robbery
3G - Savannah, GA - Burglary
7-Eleven - Newark, DE - Armed Robbery
7-Eleven - Santa Barbara, CA- Armed Robbery
7-Eleven - Chesterfield County, VA - Armed Robbery

  Weekend Crime Totals
• 4 Shootings
• 2 Killed
• 27 Robberies
• 6 Burglaries

 Featured Job Spotlights


Executive Vice President
Rancho Cucamonga, CA

The Executive Vice President is in charge for expanding the company's operational performance and attaining its financial goals. They serve as primary administrative officer of an organization. They make reports to the President and are accountable for executing the company's mission, policies and values. They will prepare budgets, create business plans, and solves internal issues as they arise... 


Director, APP Support
Hoffman Estates, IL
The Director of Asset & Profit Protection Support assists the Format Leader, APP by acting as a liaison with the Format Operations Team(s) to help define strategic and tactical directions. They work cross functionally to ensure achievement all business goals and targets are met...


Director, APP Pharmacy
Clementon, NJ

The Director of Asset and Profit Protection - Pharmacy provides disciplined leadership to Pharmacy for the purpose of supporting the national (SHMC) AP Strategy. The Director must work collaboratively with the Pharmacy BU, Pharmacy Regional, field, and store Leadership Team to mitigate risks in stores and drive efficiency in operations to generate profit improvement (EBITDA)...  


Director, Loss Prevention
Mississauga, ON, Canada

Reporting to Executive Vice President, Stores, You will be responsible for driving and developing the Loss Prevention strategy for Rexall to reduce shrinkage and reduce risk of internal and external theft. Serves as the business leader responsible for the development, implementation, and management of the organization's corporate loss prevention, strategy, and programs to support Rexall strategic imperatives: personnel, process and technology...


Loss Prevention Specialist
Irvine, CA

Hourly position reporting directly to the RSC Loss Prevention Manager. Independently audits for compliance to Company Policies and Procedures. Uses results to further direct efforts toward specific training and development needs of the Distribution Center...

Market Investigation Manager - Asset Protection
Rialto, CA

The Market Investigations Manager (MIM) has primary responsibility for internal and external theft investigations with a primary focus on Organized Retail Crime (ORC) within a designated market. It supports the Asset Protection (AP) team mission through the identification and resolution of AP issues... 


Regional Manager Loss Prevention, Audit & Firearms Compliance
Durham, NC

The Regional Manager Loss Prevention, Audit & Firearms compliance is responsible for the control and reduction of shrinkage at the stores in their territory. Investigates and resolves all matters that jeopardize or cause a loss to the company's assets. Has ownership of all company related shrinkage programs in their assigned stores...

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Amir Puraj was named TUSA Safety, Security and Loss Prevention Specialist for Domino's
Amir joined Domino's Safety and Loss Prevention team in September 2016. He will be He will be supporting Corporate owned stores by assisting them in to identifying, verifying and communicating a variety of loss risk opportunities. Amir's career began at the Target Corporation as an Executive Team Leader of Assets Protection. During this time, Amir received his Bachelor's Degree in Criminal Justice from Ferris State University, where he was able to utilize his degree and work experience to manage both store operations and assets protection at a high-risk location. He then became a Store Operations Manager at Home Depot where he built on his passion to add on data analysis and process improvements overseeing the safety and loss prevention functions. Congratulations Amir!

Bobby Agee
was named National Task Force ORC Investigator for TJX Companies.  

Corey Finke was named District Asset Protection Manager for JC Penney.  

Mohamed Tazedait
was named Regional Loss Prevention Manager for T-Mobile.  

Brian Hamre
was named Loss Prevention Manager for Walmart.  

Pierre Simon was named Market AP Manager - South Market for REI.


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What Halloween Can Teach You About Engaging Employees  This creepy holiday is filled with tricks and treats, but which do your employees need? Turns out, your team needs both some fun celebrating to help deal with work's pressures, and rewards to help motivate work. Look at what this company did to help engage their team! CELEBRATE

How Pink Floyd Helped this Manager Engage a Group of Disengaged Employees  Sometimes the smallest of acts can make a world of difference. For this new manager, he used his team's interests in Pink Floyd to show them he cared, and that he was willing to work with them. It just takes one kind act 

Last week's #1 articles --

25 Things Strong Leaders Tell Their Employees  Being an effective leader isn't just about body language, it's also being aware of your verbal language. Your top responsibility is to create an environment of trust in your workplace, so use these phrases to build the foundation. Be human 

5 Things Every Young Person Should Look for in a Mentor  Mentors are one of the most popular ways for someone to advance their careers and learn the tricks of the trade. The hard part is knowing how to find a mentor and deciding who that person should be. Here are some tips to help you in your search. Know when to push 

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Flexibility and molding to the environment you're in is the first step towards integration and inclusion. In order to be absolutely effective, an executive must first become one with his or her surroundings and mold to what it is as opposed to expecting them to mold to you. Seeing and hearing those subtle differences is the key and changing to it becomes the objective. Once modified, you then have the freedom to influence change and make a difference.

Just a Thought,

Gus Downing

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