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 10/21/16 Subscribe Free LP, AP & IT Security's #1 News Source d-ddaily.net

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Eyes Forward: The Future of LP & Using Social Media

The New Face of Fraud: Preventing Loss in a Mobile and
Digital Age

Delivering Results & Combating Challenges Through Public-Private Sector Partnerships

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2015 Shrink Data Results - NRSS

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Tensions are Building.
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Active shooter Response. Are You Ready?

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The NRF LP Protect 2016 Effort & Impact

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Introduction with Gus Downing


Michelle Jones was named Sr. Divisional Director, Asset Protection Division 1 (West Coast) for Rite Aid
Michelle started her Loss Prevention career in the early 80's as a store detective for JCPenney in the Washington DC market. Michelle then accepted a job with Caldor's and this is where her multi-store LP career began. Michelle then accepted a regional position at Circuit City in the early 90's. During her tenure at Circuit City Michelle broadened her career by transitioning to HR, Store Operations and then when shrink was increasing for the company, was asked to transition back to LP as the Western Divisional LP Director. The past 11 years Michelle worked for Barnes and Noble as the Regional Loss Prevention Director for the West Coast. Congratulations Michelle!

$1.25M Restitution Order Stands For Convicted 7-Eleven Franchisee Co-Conspirator
Illegal Immigrants Working on Dead People's ID's in 7-11's

The Second Circuit ruled Thursday that a New York federal court did not err in ordering a man to pay $1.25 million in restitution for his role in a scheme to exploit immigrants who worked at 7-Eleven stores throughout Long Island and Virginia.

The Eastern District of New York had the authority to set restitution as a condition of sentencing Shannawaz Baig to time served and three years of supervised release for having participated in the scheme, in which up to 100 workers living in the U.S. illegally were employed at the convenience stores and housed by several co-conspirators, according to the appellate court panel's opinion.

Baig's brother, Farrukh Baig, was sentenced in April 2015 to more than seven years in prison after he pled guilty to committing wire fraud and concealing and harboring immigrants.

Officials say the brothers and other co-conspirators stole the identities of U.S. citizens who were children or dead to hire the workers and then housed them in properties they owned, according to court documents. law360.com

Workplace Violence: Hottest Topic at National Safety Congress

Seven Common Mistakes Companies Make

Workplace violence and emergency preparedness arguably were the hottest topics at this year's National Safety Congress in Anaheim, Calif.

The definition of workplace violence does not encompass a violent shooter situation, but any communicated threat, harassment or bullying, said Carol Casteel, associate professor, department of occupational and environmental health at the University of Iowa.

Workers most at-risk of homicide include law enforcement, restaurant, convenience store, taxi service and gas station. Likewise, employees in customer service professions with close public interaction are at risk for violence.

Carol Cambridge, CEO, Violence Free told attendees about seven mistakes workplaces are making when it comes to developing a policy.

1. Policies that are misunderstood or nonexistent Policies are often too vague or too complex, Cambridge said. A document should be written at 8th grade level to accommodate all levels of workers.

In cases of domestic violence that spill into an employee's place of employment, management should take responsibility to ensure the worker takes protective measures before the situation escalates. "Are your asking employees to come forward and make sure they have an order of protection?" she inquired.

2. Not handling threats properly A threat assessment team should be established, she said. This way, it eliminates the issue of one person making a decision. A group of people would be able to analyze a threat and assess if there is true risk involved.

3. Assuming people know what to do An employee could have three main reasons they do not report a threat; they're afraid of getting involved; they don't want to be bullied or they don't believe something could happen.

4. No relationships A company should foster relationships with local law enforcement, security firms, psychologists and legal experts.

5. Disconnect between HR, security, EHS and facilities Both small and large companies could demonstrate a communication disconnect when it comes to workplace violence prevention. Smaller companies lack the capital to have sufficient resources, leaving one person to do the work, Cambridge said. For larger companies, multiple sites and personnel could cause a communication breakdown.

6. Minimal or no training Employees should know the ins-and-outs of workplace violence: how to recognize a threat or abnormal behavior and what actions to take in certain situations. Simply sitting employees down and lecturing them about workplace violence over and over again won't help, Cambridge said.

7. Not identifying gaps and vulnerabilities Managers should assess workplace violence policies regularly, identifying any gaps in communication or training that could cause warning signs to slip past employees. ehstoday.com

IAI Now Accepting Applications for 2017 CFI Scholarships
The International Association of Interviewers (IAI) is accepting applications for the 2017 Certified Forensic Interviewer (CFI) Scholarship. IAI is offering three CFI Scholarships, to include the CFI Preparatory Online Program and the CFI Examination Voucher ($870 value). Scholarships will be awarded to the following individuals: (1) An individual working in the private sector, honoring Fred Wilson, CFI, and former Advisory Board member (2) An individual working in the public sector (3) An individual working internationally

Criteria: The criteria for an individual to qualify for a CFI Scholarship is constantly:
● Striving for excellence and professionalism in the performance of his or her duties
● Exhibiting the highest level of professionalism while interviewing sources, victims, witnesses, and suspects
● Following the CFI Values

Directions to Apply: Applications for are due by January 6, 2017 and the winners will be announced at Elite Training Day in Chicago on April 5, 2017 as well as the CFInsider - second quarter edition. For directions on submitting your CFI Scholarship Nomination click here.

Transported Asset Protection Association Pushes For Secure Truck Stops
in Europe

TAPA has presented a plan to the European Commission for increasing the number of secure parking locations for commercial trucks and their drivers.

According to Tapa Data, more than 86 percent of all recorded cargo theft in Europe, the Middle East and Africa last year involved trucks. In many cases, criminals just steal the cargo, but often steal the trailer or the entire truck as well. The organization said it also recorded 60 cases of driver hijackings.

In 57% of more than 800 vehicle thefts, the crime took place in unsecured parking areas, TAPA said. americanshipper.com
UK's Biggest Grocer - Tesco
Ex-Tesco trio to stand trial for fraud

The three former Tesco executives charged with fraud over the grocer's 263m pounds accounting scandal will stand trial next September. The supermarket giant's ex-UK boss Christopher Bush, former UK finance director Carl Rogberg and ex-food commercial director John Scouler have been accused of acting dishonestly for personal gain and abusing their positions by falsely inflating supplier income. retail-week.com

Fed Judge Denies J Crew Class Action on Credit Card Receipts
A New Jersey federal judge on Thursday nixed a putative class action accusing J. Crew of printing too many credit card digits on customer receipts, ruling that a heightened risk of future identity theft was not enough to establish a concrete injury under the U.S. Supreme Court's Spokeo decision. law360.com

CVS To Pay $600,000 To Settle Controlled Substance Mis-Filing Claims
Failing to file certain paper prescription records properly at stores in Connecticut. Two CVS stores in Southington and New Britain kept prescriptions for Schedule III-V drugs - including fentanyl, oxycodone and methadone - away from the records for other drugs. law360.com

50% of Reg. Malls To Close Over Next 10 yrs
Mall investors to lose billions - online shopping clobbers stores

The dramatic shift to online shopping that has crushed U.S. department stores in recent years now threatens the investors who a decade ago funded the vast expanse of brick and mortar emporiums that many Americans no longer visit.

Some $128 billion of commercial real estate loans - more than one-quarter of which went to finance malls a decade ago - are due to refinance between now and the end of 2017, according to Morningstar Credit Ratings.

Wells Fargo estimates that about $38 billion of these loans were taken out by retailers, bundled into commercial mortgage-backed securities (CMBS) and sold to institutional investors.

According to Howard Davidowitz, chairman of Davidowitz & Associates Inc, which has provided consulting and investment banking services for the retail industry since 1981, half the 1,100 U.S. regional malls will close over the next decade.

"You have a lot of volume that won't be able to refi." rawstory.com

Wet Seal: Can Pop-Up Stores Solve Teen Retailers' Struggles

Coach & Burberry Talking Possible Merger
Ross Stores opened over 90 stores this year

Quarterly Same Store Sales Results
PayPal Q3 revenue up 18%
McDonalds Q3 Global comp's up 3.5%, U.S. comp's up 1.3%, total revenues down 3%
Sketchers Q3 retail comp's up 3.2%, net sales up 10.1

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality

Cyber Attack takes down Eastern U.S. This Morning
Retailer, social media and other e-commerce sites Hit

Much of the eastern United States was affected Friday morning, including Etsy and retailer sites hosted by Shopify.

Problems experienced by Internet users across the Eastern U.S. appear to have eased, with most sites back online after web-hosting services were invaded by hackers.

Dyn Inc., a significant Domain Name Server that facilitates the loading of web pages, said service was restored at 9:20 a.m. New York time after a DDoS, or distributed denial of service, attack that left people without access to Shopify Inc., Etsy Inc., Twitter Inc., Spotify, Reddit and The New York Times, among other sites.

At Shopify, the e-commerce software provider started experiencing problems at 7:47 a.m. Eastern on Friday. At 10:07 a.m. the problem was resolved. Separately, Amazon Web Services said on its "service health dashboard" site that it has identified the root cause of the internet issues affecting users along the East Coast. internetretailer.com

DNS provider Dyn gets DDoSed, takes out Twitter, GitHub and plenty others

Why retailers' cybersecurity vulnerabilities could hurt holiday sales
Merchants keep falling prey to cybercrime, but retail executives keep diverting attention and funding elsewhere. The problem is it could cost them customers - in some cases, forever.

Retailers experience the most cyber attacks of any industry sector - three times as many as the previous top target, the financial industry - according to information and communications technology firm NTT Group's 2016 Global Threat Intelligence Report.

The repercussions can be catastrophic. According to professional services firm KPMG's 2016 Consumer Loss Barometer, 19% of U.S. consumers said they would stop shopping at a retailer that had fallen victim to a cybersecurity hack, even if the company took the necessary steps to remedy the issue. Another 33% said concerns over additional exposure of personal information would prevent them from shopping at a breached merchant for at least three months.

Asked by KPMG which factors would keep them from revisiting a breached retailer or delaying a return, consumers most commonly cited the absence of a decisive plan to prevent subsequent attacks. Yet a shockingly small number of retail senior executives surveyed by KPMG are making cybersecurity a priority: 55% admitted they haven't invested any capital funds in cybersecurity protection over the past 12 months. retaildive.com

IoT: How Standards Would Help Security
The internet of things universe lacks standards, with devices running mostly on proprietary operating systems and codebases, making the potential surface area of attack a lot larger, says Thilak Ramanna, head of APAC field engineering operations at Wind River, a unit of Intel.

The development of standards for IoT devices would help ensure that the right amount of security is baked into both hardware and software, Ramanna contends.

A "bottom-up" approach to IoT security is essential, starting with the hardware as the "root of trust" and then addressing the operating systems and applications, Ramanna says in an interview with Information Security Media Group.

"Security cannot be an afterthought," he stresses. "You cannot build your systems and your network topology and then start thinking about security. Security has to be designed in right from the beginning."

"Whatever controls and measures have evolved in the IT space over the last 25 years, we need to take those and re-engineer them to the complexities of the device side of the world," he says.  careersinfosecurity.com

Akamai Says Hackers Use 'Smart' Devices to Test Stolen Usernames, Passwords
Attackers are hijacking DVRs, satellite antennas and networking devices to conduct mass tests of stolen login credentials, according to research from Akamai Technologies Inc., the latest sign that common household gadgets are being remotely marshaled for malicious activity.

The network security provider on Wednesday said it has new evidence that hackers spent several months or more manipulating as many as two million "smart" devices in homes and businesses to test whether stolen usernames and passwords were able to access others' websites, known as "credential stuffing campaigns." wsj.com

ORC Leader Lee Frasier
Leading the Way in Northern California and Beyond

Back in 2010, when Organized Retail Crime associations were not nearly as common as they are today - and when the industry was just beginning to band together against booster groups - a small group of investigators from rival companies came together in Sacramento, California to join the effort to take on ORC.

Knowing that together they could achieve so much more, they created the Northern California Organized Retail Crime Association (NCORCA). Lee Frasier, a Founding Board Member for the group, quickly proved himself a leader in the ORC fight in Northern California and beyond, often leading collaborative efforts to shut down fencing locations in the greater Sacramento area.

With the backing of his employer, Walmart, also a strong supporter of industry partnerships to combat Organized Retail Theft, Lee has continued to lead the Northern California retail Loss Prevention community in the ever increasing uphill battle to win against criminal masses. He currently works as a Senior Investigator for Walmart Global Investigations, a company where he has held several LP positions since 2008, including Global Investigator and Senior Asset Protection Investigator.

Through Lee's leadership, NCORCA boasts more than 500 members and recently hosted its 4th annual symposium with several hundred attendees in Roseville, California (read a short recap of the event here). Lee is an inspiring speaker and has presented at several Loss Prevention events and seminars throughout the country.

Those who have worked with him, like Connie Ribble, know him to be an insightful, level-headed leader whose industry knowledge and investigative experience is second to none.

"Lee is our best resource when organizing other retailers to come together to work a case," said Ribble, who is also a NCORCA Board Member.

Lee's passion for this line of work is based on his extensive, two decades of experience in the field and on his educational background, which includes a Bachelor of Science degree in Criminal Justice and a Master of Science degree in Administration of Justice and Private Security Management.

His dedication to the service of his retail and law enforcement peers have been recognized formally by organizations such as the Roseville City Crime Stoppers, the United States Postal Inspection Service, and the FBI. Lee is not only a founding member of NCORCA, but he is an active participant in ORC associations in other areas of the country as well.

Through his years of tireless leadership in Northern California - and beyond - Lee Frasier has proven himself to be a role model for those in the industry and will likely continue to be for years to come.

For more information on NCORCA, visit the group's website here.

ORC Leaders Series

Next Week's Leader:
ORC Leaders Jose Rivas, President, and Axel Diaz, Vice President, of the Loss Prevention Organization of the Caribbean (LPOC)
See all the ORC Leaders Here

IAI Welcomes Our Newest Sponsor: Rocateq USA

CHICAGO, October 18, 2016 - The International Association of Interviewers (IAI) is proud to introduce our newest sponsor, Rocateq USA. Rocateq USA provides retailers with cart containment solutions. Abandoned shopping carts can be a costly loss to organizations. Rocateq USA has perfected a customer and environmentally friendly solution. Additionally, Rocateq USA's cart containment systems help keep neighborhoods clear of rogue shopping carts.

"We are very excited to have Rocateq as an IAI sponsor, and we look forward to how this partnership will add value for our diverse membership," said Wayne Hoover, CFI, IAI Executive Director.

In an effort to support Loss Prevention teams, Rocateq USA sponsored Calibration Group's most recent whitepaper, "Pushing Out Profits: Loss Prevention's Missed Opportunity," which uncovers the hidden losses caused by push-outs and stolen shopping carts.

For more information regarding Rocateq USA's cart containment solutions, visit www.rocateq.com/usa.

About the International Association of Interviewers

IAI was created to become a knowledge and skills development resource for its members, which includes law enforcement, loss prevention, risk management, audit, government agencies, insurance companies, banking, military, students and human resources. IAI currently has 2,500+ members and 1800+ CFIs, and is continuing to grow. To learn more about how to become an IAI member, visit www.certifiedinterviewer.com.

Meet More of IAI's Industry Leading Sponsors

IAI's current sponsors also include General Dynamics Information Technology, Iverify, InstaKey, The Zellman Group, CONTROLTEK, Protos Security, and LPInnovations.

To learn more about these partners visit www.certifiedinterviewer.com.

The New Face of Fraud: Preventing Loss in a Mobile and Digital Age

David Johnston, Sr. Director, LP & Corp. Security, Dunkin' Brands, and Michael Loox, Director of LP, BLD Brands

The development and adoption of mobile wallets, loyalty/payment apps, and other digital engagement for consumers present new challenges for retail LP professionals. Fraud, data privacy and even the ability to investigate "faceless" criminals in a digital-based environment are all major issues. In this LPNN interview, David Johnston, Sr. Director, LP & Corporate Security, Dunkin' Brands, and Michael Loox, Director of LP, BLD Brands, guide us through the various methods of digital retail crimes and present strategies to help reduce loss while maintaining customer loyalty.

Episode Sponsored By:

LPNN Quick Take #18

David Johnston and Michael Loox meet up with Joe and Amber to discuss the importance of the RLPSA organization and what excites them about their annual conference.

Solution Providers: Have a video or commercial you want to publish? Contact us

Top 10 States For Online Fraud
Delaware and Florida - Top States For Online Fraudsters

An analysis of 1.3 million card transactions on more than 6,000 sites to determine where fraud is most common shows the South - with Florida in the lead - dominates as the region home to the highest rates of fraud attempts.

Every southern state made it to the company's top 20 list. The northern outliers were Delaware and New York with 19.2% and 15.2% rates, respectively.

Florida may be popular with credit card scammers because it is a "great reshipping state," said Tan. Many use stolen credit cards to buy electronics that will be reshipped to a foreign country.

Alaska, however, leads the country with the highest rate of people whose stolen card details are used in fraud attempts, according to the report. buzzfeed.com

Where Amerians Commit Fraud the Most/Least
Fraud rate, based on the shipping addresses for 1.3 million purchases

Fraud and Security in Online Payments 2016
Fraud is Increasing at Double Digit Rates - Research and Markets

Global online payment fraud is increasing at double digit rates, according to a forecast cited in the report, and retail E-Commerce transactions is a major component of that fraud. This motivates payment companies to seek innovative means to make online and mobile payments more secure, including biometric authentication.

Surveys cited in the report reflect that consumers consider payment security in their decision whether to make online purchases, as well as in the choice of payment method. In the USA, shoppers have indicated that security is more important than speed, and in Spain and Germany, payment security is the top concern of online shoppers in choosing a payment method. Fear of data compromise also appears to be keeping shoppers from adopting new payment methods such as mobile payments. businesswire.com

Alibaba unveils plans for its massive Singles' Day event

Trenton, NJ: Mom, daughter charged with running 6-state Shoplifting Ring; estimated at over $100,000
Authorities say a New Jersey mother and her daughter have been indicted on charges that they ran a shoplifting ring that stole expensive cosmetics and returned the stolen goods to department stores spanning six states. Attorney General Christopher Porrino said Thursday that 47-year-old Caroline Britt and her 23-year-old daughter Breanna, both of Irvington, have been charged with leading an organized retail theft enterprise and shoplifting, among other charges. Authorities say they stole cosmetics from Ulta stores from 2011 through 2013. They say other associates then returned the stolen goods to J.C. Penney stores for store credit, which was later converted into cash. Authorities say they made off with about $107,000 from stores in New Jersey, New York, Massachusetts, Pennsylvania, Delaware and Maryland. 6abc.com nj.gov

Natick, MA: Flash Mob of Teens hit an Apple Store; Get Away With $13,000 Worth of iPhones
A group of seven individuals robbed an Apple retail store in Natick, Massachusetts on Tuesday, managing to get away with a total of 19 iPhones worth more than $13,000. The "organized pack of thieves" is believed to be comprised of young teenagers and potentially connected to a similar crime in the nearby town of Hingham. facebook.com

St John's, NB, CN: Police have arrested a couple in connection with a brazen diamond theft earlier this month
Saint John police said Thursday morning that their counterparts in York Region had arrested 70-year-old Grigori Zaharov and Natalia Feldman, 44, in Vaughan on charges of theft. The arrest came following a Canada-wide warrant for the couple's arrest. Zaharov's long criminal record stretches back to 1992 with a robbery of a Radio Shack. thestar.com

Greenville, TX: 1st of 18 indicted Pleads Guilty to ORC Ring targeting local retailers

The first suspect indicted in connection with a reported organized theft ring targeting a Greenville department store has pleaded guilty. The Hunt County grand jury issued indictments In June, naming 18 individuals on charges of engaging in organized criminal activity/organized retail theft. Jerry Wallace Anderson, 49, of Greenville, entered the plea during a hearing Wednesday in the 196th District Court. Under a plea bargain arrangement Wallace was placed on five years of deferred adjudication probation. The charge is a third degree felony, which carries a maximum punishment upon conviction of from two to 10 years in prison and an optional fine of up to $10,000. The remaining 17 individuals indicted had trials pending as of Thursday afternoon. heraldbanner.com

Augusta, GA: Investigators looking for suspects in shoplifting of local Target
According to investigators, the two women and a young child went into the store around noon on Sunday, Oct. 16. Each of the women took a cart and made rapid selections in boys, girls, and infant clothing. The two women also grabbed a storage tote and a purse and started concealing the clothes inside the tote and purse. wrdw.com

Hamburg, NY: Police looking for man seen stealing baby formula
The Town of Hamburg Police need the public's help looking for a man in connection to a theft. Police say the man is wanted for questioning regarding the theft of baby formula from Tops. wkbw.com

Fairview Park, OH: Two women arrested for $3,000 shoplifting spree at Kohl's and Carter's in Westgate

Solon, OH: Police Looking for Man Who Stole $3000 Worth of Champagne from Giant Eagle

Detroit, MI: Lowe's workers help man load $2500 in stolen flooring  

Submit your ORC Association News

Visit the ORC Resource Center


Randleman, NC: Shooting Reported At Walmart; Child custody dispute
A shooting was reported in the Randleman Walmart parking lot around 3:03 p.m. Thursday. The shooting reportedly stemmed from a child custody dispute, the Randleman Police said the father came to the Walmart to meet the mother of his child, and the child. The dad was awarded custody and the exchange was scheduled to happen in the store's parking lot. Instead, the grandmother showed up without the child and started shooting at the man and his girlfriend. During the gunfire, Police said the woman shot herself in the foot. No other injuries were reported. wfmynews2.com

Hoover, AL: CVS Employee confesses to Plotting Armed Robbery; Shotgun-wielding suspect still at large
A female employee of is behind bars and has admitted to orchestrating a weekend holdup during which another employee was wounded by shrapnel after a shot was fired. The gunman has been identified as well, and Hoover police are actively searching for him. His girlfriend and accomplice, Jamese Gregory, was booked into the Jefferson County Jail on Wednesday. Hoover Police responded to the robbery at CVS, at 4:32 a.m. Sunday. The victim told officers the suspect held him at gunpoint while demanding cash from the register, and then forced him to the back of the store to open the safe. The clerk then grabbed the shotgun and fought the suspect, which led to the gun discharging. The victim received minor injuries to his legs and was treated and released. al.com

Forest Park, IL: Police Shoot Walmart Shoplifting suspect in the hip
Police in Forest Park said an officer responding to a reported shoplifting shot the suspect in the hip following a pursuit after the officer saw he was armed with a knife. Police said they received a call about loss prevention officers chasing a shoplifting suspect out of Walmart. Police chased the suspect into a nearby cemetery, where the suspect jumped into the Des Plaines River and swam across to the opposite bank. Police said the pursuing officers searched for the suspect but could not locate him and were preparing to leave when the officer spotted him. As the suspect ran back into the river, police said the officer saw the suspect was armed with a knife and fired shots, striking the suspect in the hip. The suspect was taken to a local hospital with non-life threatening injuries. abc7chicago.com

Robberies & Thefts

Jonesboro, AR: Burglars hit 3 Pharmacies in less than 2 hours
Jonesboro police say it took burglars less than two hours to break into three pharmacies. At 1:45 a.m. Thursday, Officer Casey Moore responded to a burglary alarm call at Camp's Medical Pharmacy. The store's owner said the suspects stole 500 mirtazapine tablets, 150 tizanidine tablets, and 30 anastrozole. Approximately one hour later, Moore and Officer Paul Williams responded to a burglary alarm at Walgreens. At 3:37 a.m., officers responded to yet another commercial burglary call Soo's West End Pharmacy. wmcactionnews5.com

48 Hour 'Meth And Heroin Fueled Crime Spree' Lands Missoula Man in Jail
23 year-old Alex Wacker appeared in Missoula Justice Court on Thursday, charged with felony theft after what prosecutors called a '48 hour meth and heroin fueled crime spree' in which he allegedly stole a vehicle, credit cards, tools and other valuable items. newstalkkgvo.com

Conroe, TX: Police arrest 3 in Jewelry Store Robbery attempt
Police say three suspects have been arrested in a Houston-area jewelry store robbery attempt that left a suspect dead during a shootout with employees. Conroe police on Thursday announced the arrest of three men on aggravated robbery charges in the Oct. 3 holdup. Authorities also identified the suspect who was killed as 21-year-old Javian Deon Jackson of Houston. Conroe police say four armed men, dressed in black, entered the Jeff's Jewelry store during a holdup attempt and tried to break some display cases. Investigators say the robbers also demanded jewelry, purses and other valuables before a shootout began with store workers. No customers or employees were hurt. heraldcourier.com

Sioux Falls, SD: Former Charlie's Wine & Spirits employee stole $13,000 in cash by faking returns
A former employee of a Sioux City liquor store stole more than $13,000 over an 18-month period by faking returns of products. Alexander Berg a longtime employee of Charlie's Wine & Spirits, was charged with first-degree theft after turning himself in to police. Around Jan. 8, 2015, Berg began doing fake returns on products and pocketing the cash from the returns. Berg's employment ended in July 2016. After completing an audit, documents say store employees discovered faked returns totaling $13,752.70 had occurred during Berg's employment. siouxcityjournal.com

Newburyport, MA: Radio Shack manager admits he stole $1,000 from store
A former Radio Shack store manager was ordered to pay $1,000 in restitution after admitting he stole money from his company and added the funds to his debit card. Andrew Bragdon was also ordered to pay a $90 fine as part of a plea deal reached Wednesday. Police responded to the store on Oct. 6 for a report of credit card fraud. There they spoke to the company's regional loss prevention manager, who told them that he had reason to believe that Bragdon was stealing money by using fake customer returns and rerouting the money to his debit card. newburyportnews.com

Toronto, CA: Two teens, one man face 91 combined charges in relation to rash of GTA robberies
Two teen boys and a 30-year-old man are facing a combined 91 charges in connection with a rash of robberies at retail stores across Toronto and York region. According to police, the offences took place between Sept. 16 and Oct. 15 and included three robberies in York Region and 14 robberies in Toronto. In each incident, three people would enter a retail shop wearing disguises and demand money from employees at gunpoint. Following an investigation, police arrested two 16-year-old boys on Oct. 17. ctvnews.ca

San Antonio, TX: Police records show officers responded to problematic E-Z Mart store 53 times

Peoples Jewelers in the Vaughan Mills, Ontario, CN reported an Armed Robbery / Smash & Grab on 10/20, merchandise valued at $31,800; No Injuries were reported

Credit Card Fraud

Credit card theft of over $200K leads to arrests
Two people were charged with stealing roughly $200,000 in credit and gas cards from an oilfield service company, and two others were arrested for their alleged participation in the burglaries.

The Webster Parish Sheriff's Office arrested William Harry Dishinger, 43, on charges of conspiracy to commit burglary, access device fraud, possession of drug paraphernalia, conspiracy to commit access device fraud, money laundering (over $20,000), and as a fugitive from Tarrant County, Texas for credit card fraud. press-herald.com

Augusta, GA: Man in Guard Uniform accused of stealing credit cards, using them at CVS and Kroger
Deputies have asked for help finding a suspect wanted for questioning regarding an entering a car and financial transaction card fraud. According to the Richmond County Sheriff's Office, a suspect described as a 25-year-old black male with a beard and some sort of security-type uniform took credit cards and money from a vehicle on Peachtree Place. The suspect was then seen on surveillance video using one of the credit cards at CVS and Kroger. wrdw.com


Mansfield, IN: Police seize thousands of suspected counterfeit items at Parke County Covered Bridge Festival, 24 arrested
Indiana State Excise officers arrested 24 people at the Parke County Covered Bridge Festival in Mansfield after tens of thousands of suspected counterfeit items were seized. Around 10 a.m. Wednesday, officers served 28 search warrants at vendor booths and vehicles at the festival. Twenty-four people (most from NY & IL) , were arrested on charges of forgery and counterfeiting. Items seized during the investigation were believed to be imitations of the name brands Nike, The North Face, Ray Ban, Michael Kors, Oakley, Ugg, Adidas, Beats by Dre, Louis Vuitton, MLB, NBA and NFL. fox59.com

South Africa: $350,000 of Fake Nike and Guess products and Manufacturing Equipment Seized
A factory which manufactured fake Nike and Guess products was shut down during a joint operation, in Mobeni, yesterday. The value of the seized items is worth an estimated R5 million. According to an official police report, the Hawks Counterfeit Team, ORS Durban Harbour Anti-Smuggling Unit and Border Security Crime Intelligence were part of the operation. Members confiscated the counterfeits goods and all manufacturing equipment. The Nike Brand Protection Manager was at the scene to identify their brand. risingsunchatsworth.co.za

Cargo Theft

Oklahoma City, OK: 'Sting trailer' will roll into town
The Travelers Sting Trailer will be in Oklahoma City Monday through Wednesday, coinciding with the American Transportation Association trucking conference. The high-tech trailer is used by Travelers and law enforcement in trying to prevent cargo theft, which costs U.S. businesses up to $30 billion annually. The 53-foot plain white trailer is equipped with the latest surveillance gear, which has helped law enforcement convict thieves in dozens of cases. With the help of the sting trailer, Travelers has recovered more than $37 million in stolen property since 2009. GPS alerts are sent directly to law enforcement any time the trailer is moved or the doors are opened. Often, movement of the trailer to a warehouse leads law enforcement to other stolen property. newsok.com

Apple - Natick, MA - Robbery
AT&T-  Memphis, TN - Armed Robbery
Camp's Medical Pharmacy - Jonesboro, AR - Burglary
Dollar General - Ocala, FL - Armed Robbery
Dollar General - Kenosha, WI - Armed Robbery
Dollar Store - Detroit, MI - Armed Robbery/ Clerk shot, critical condition
Eagle Guns - Concord, NC - Robbery
GNC - New Orleans, LA - Armed Robbery
Hobby Lobby - Fresno, CA - Robbery/ Theft
Jefferson Market - Frederick County, MD - Burglary
Little Shop Treasures - Palm Springs, CA - Burglary
Metro PCS - Lake Worth, FL - Armed Robbery/ 1 clerk shot, 2nd injured
Rite Aid - Salisbury, MD - Armed Robbery
Soo's - Jonesboro, AR - Burglary
Sub Station - Augusta, GA - Armed Robbery
Sweet Peas - German Township, PA - Armed Robbery
Walgreens- Jonesboro, AR - Burglary
Which Wich - Grand Junction, CO - Burglary
Yes Way - Waterloo, IA - Robbery
7-Eleven - Pasadena, CA- Armed Robbery

Daily Totals:
14 robberies
6 burglaries
2 shootings
0 killed

Weekly Totals:
87 robberies
25 burglaries
8 killed

 Featured Job Spotlights

Vice President Asset Protection
Grand Rapids, MI

The Vice President of Asset Protection is responsible for strategic oversight and direction of Meijer's Asset Protection programs for the Stores, Distribution, Manufacturing and Corporate functions at Meijer. This executive position is accountable for the development and implementation of Asset Protection programs including Shrink Reduction, Risk Mitigation, Safety and Security Plans, Training, Investigations and Analytics to drive overall operating efficiencies while supporting the Company's strategic focus of a "Customer First" experience...

Director, APP Support
Hoffman Estates, IL
The Director of Asset & Profit Protection Support assists the Format Leader, APP by acting as a liaison with the Format Operations Team(s) to help define strategic and tactical directions. They work cross functionally to ensure achievement all business goals and targets are met...


Director, APP Pharmacy
Clementon, NJ

The Director of Asset and Profit Protection - Pharmacy provides disciplined leadership to Pharmacy for the purpose of supporting the national (SHMC) AP Strategy. The Director must work collaboratively with the Pharmacy BU, Pharmacy Regional, field, and store Leadership Team to mitigate risks in stores and drive efficiency in operations to generate profit improvement (EBITDA)...


Director, Loss Prevention
Mississauga, ON, Canada

Reporting to Executive Vice President, Stores, You will be responsible for driving and developing the Loss Prevention strategy for Rexall to reduce shrinkage and reduce risk of internal and external theft. Serves as the business leader responsible for the development, implementation, and management of the organization's corporate loss prevention, strategy, and programs to support Rexall strategic imperatives: personnel, process and technology...


Sr. Manager, Loss Prevention
Highland Heights, OH

The Sr. Manager, Loss Prevention will develop and lead a culture of honesty to ensure revenue and EBITA goals are met. This role is instrumental in developing and driving the culture and integrity throughout the entire organization. The Sr. Manager, Loss Prevention's primary responsibility is to prevent loss of company assets while maintaining a safe business environment...

Regional Loss Prevention Manager
Bay Area, CA
Job responsibilities include, but are not limited to the following:
• Conducts internal investigations related to theft, business abuse, and safety violations by conducting interviews, determining course of action, and writing reports. • Formal interview training, i.e. Wicklander-Zulawski or Reid Techniques...


Loss Prevention Specialist
Irvine, CA

Hourly position reporting directly to the RSC Loss Prevention Manager. Independently audits for compliance to Company Policies and Procedures. Uses results to further direct efforts toward specific training and development needs of the Distribution Center...

Market Investigation Manager - Asset Protection
Rialto, CA

The Market Investigations Manager (MIM) has primary responsibility for internal and external theft investigations with a primary focus on Organized Retail Crime (ORC) within a designated market. It supports the Asset Protection (AP) team mission through the identification and resolution of AP issues... 

Customer Service Specialist
Greater Toronto Area, CANADA

Provide support and maximize efficiencies of the Canadian Business Unit through the delivery of daily support to in-house constituents and sales prospects by providing multi-lingual services in Canada's official languages (English/French)...

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Jeff Lyons was named Area Asset Prevention Manager for JCPenney

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50 Interview Quetions Leaders Ask to Build an "A-Team"  Whether you're a successful leader, or a newbie, finding the best team members early on is  key to your success. Finding these top players is a more difficult task. Here are the questions you need to ask to identify top performers for your team. Ask about their day

13 Characteristics of a High-Performing Team  You don't just have to find the right people to fill the roles on your team, you also have to understand how each member complements the others, how they function as a whole group. Here's some advice on how to build a stronger team. Hitting goals

3 Not-So-Boring Ways to Get to Know Your Team  Getting to know your team, what drives them and how they work, is something that helps you reach success as a leader and for your organization. Here are some simple ways you can get to know everyone in your team and know what's going on. First in, last out

What Really Brings Your Team Together (It's not Happy Hour)  While happy hour is popular for team building, it may take more to keep your team's bond strong and include people who enjoy all activities. Teams are driven by three motivators. Here's how you can use them to bring your team together. Play, Purpose, Potential

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Passion is probably the one trait all employers look for in every search and in every candidate. It's also the one ingredient that's hard to manufacture and almost impossible to fake. Certainly, energy level has a lot to do with it and virtually everyone can pick it up a notch when they need to. But passion is something that's deep and something money can't buy and quite frankly it's worth it's weight in gold because passion motivates people and it's what separates the good from the great. If you've got passion, let it show and, if you don't, try to go find it because every employer wants it.

Just a Thought,

Gus Downing

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