2017 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

Ascena Retail Group AP Team at Fiscal Year Kick Off Meeting

"Promoting and ensuring the safety and integrity of our Associates, Clients, Assets and Brands"

Featured in picture, from left to right

Standing: Sean Walker - Territory Leader, Michelle Benjamin - Manager of Analytics, Albert Metuge - eCommerce Fraud Analyst, Brian Bazer - VP Asset Protection, Gary Watson - Analyst, George Lembessis - Territory Leader, Josh Machtinger - Sr. Manager Safety, Mike Bouley - Territory Leader, Eric Pidgeon - Director Global Ops & Safety, Michael Korso - Territory Leader, Michael Peteja Territory Leader, Scott Pethuyne - Sr. Mgr. Analytics, Lea Tamarack - Territory Leader, Eric Brill - Sr. Mgr. Security Ops, Rob LaCommare - AVP Safety & Security, Byron Gibson - Territory Leader, Rick Pfeifer - Territory Leader, Dave Harben - Enterprise Lead, Jeff Nicholson - Manager Fulfillment Center, Deanna Bonachea - Territory Leader, Mark Elliott - Territory Leader, Tim Krueger - Enterprise Lead, Jeff Gilkey - Sr. Mgr. DC, Dwayne Bryant - Territory Leader, Fred Rodriguez - Manager DC, Randy Council - Territory Leader, Christopher Gomez - AP Supervisor, Adam Gilvin - Director

Seated: Laurie Peer - AP Coordinator, Christie Delaney - Territory Leader, Katie Wade - Enterprise Lead, Deana McLees-Bailey - Territory Leader, Charles Cherry - Enterprise Lead

Not pictured: Kerry Wick - Analyst, Mike DiDomenico - Territory Lead, David Powers - Territory Lead

Christie Hale named Vice President of Internal Audit for
SONIC Drive-In
Christie was previously the VP of Internal Audit for Ruby Tuesday for over three years before taking this new role. She has also held other positions during her 20+ years of work experience, including VP of Loss Prevention, VP of Internal Audit and Director of Internal Audit for Bloomin' Brands, Senior Manager for Protiviti, Audit Manager for Livingston & Haynes, PC, Accountant for Innovasive Devices, Inc., and Staff Accountant for Pricewaterhouse Coopers. Christie earned her Bachelor of Science degree in Accounting from Alfred University. Congratulations Christie!


Ehab Zahran, CFI named Director of Loss Prevention and Safety
for Party City
Ehab was previously the Regional Loss Prevention Manager for Follett Higher Education for over eight years before taking this new role. He's also held other loss prevention roles including Field Loss Prevention Manager, Investigations and ORC for OfficeMax, and Area Loss Prevention Manager for Kmart. Ehab earned his Bachelors degree in Criminal Justice, and acquired his Masters degree in Psychology - Workplace Leadership from Penn State University. Congratulations Ehab!



Erika Wolf named Senior Market Asset Protection Manager for REI
Erika was previously the Zone Asset and Profit Protection Manager for Sears, Roebuck and Co., for over two years before taking this new role. She's also held various roles for Target also, including Group Leader Asset Protection, Executive Team Leader Asset Protection, Campus Liaison and Executive Team Leader Intern. Congratulations Erika!
 

eBay Spotlight: Hawken Averett

Supervisor of eBay's North American GAP & Criminal Investigations Team

Hawken is the Supervisor of eBay's North America Global Asset Protection (GAP) & Criminal Investigations Team. He has been with eBay since 2007 and joined the GAP team as an Investigator in October 2010. Prior to joining GAP, Hawken worked in various roles throughout the Trust & Safety side of the business for both Seller & Buyer risk. Prior experience includes training and development in new and tenured employees, policy creation & implementation, risk model & rules development, and working on several pilot programs for a host of issues and projects including collusion fraud, buyer fraud, and the original PROACT program pilot, which has since developed into a recognized world-class representation of E-Commerce partnering with Retailers.

Throughout his time in GAP, Hawken has sought out opportunities to build his skills through various trainings and certifications, some of which include: Six Sigma Lean, The Loss Prevention Foundation's LPQ Certification, and Wicklander-Zulawski's Interview & interrogation Techniques. In addition to external courses and training, Hawken has pushed himself and his team to self-learn where available and advance their knowledge and skillsets through cross-training with internal teams on Data and Analytics driven products, such as Structured Query Language (SQL), Tableau, and Excel.

Hawken thoroughly enjoys the partnership and networking opportunities the GAP team has offered, and capitalizes whenever the business allows by attending Conferences, ORCAs, and events, and occasionally presenting or conducting trainings. Most recently, Hawken joined the Board of Advisors of the Loss Prevention Research Council (LPRC), which is recognized industry wide for its contributions and efforts to support Loss Prevention with evidence based research and studies. In his personal time, Hawken enjoys making homebrew beer, snowboarding, and travel with family and friends. He and his wife of 2 years just had their first child in August 2017, a girl, who has already taught them that sleep is most certainly a privilege, and not a right!

For further information on PROACT, email inquiries to PROACT@eBay.com.

Simple Security Systems:
 
What Happens in the Event of a Natural Disaster

Severe weather and natural disasters are becoming more prevalent throughout the year. Weather reports on tornadoes, hurricanes, flooding, wildfires, and the like, can lead to anxiety with your safety and security. Evacuations and resulting disasters can also cause considerable damage to businesses. Once these events happen, who can access your business afterward? Let's look at some not-so-obvious ways businesses and their stakeholders can be prepared to better safeguard assets against the risks associated with such events.

Natural Disasters and Key Control

In the event of a natural disaster, do you have a disaster recovery plan? Do you know who to call and how they can help? When things beyond your control happen, you can't prevent them from having a serious impact on your business, however, it is possible to minimize the risks and react quickly.

At InstaKey, we have worked with many clients throughout the country to prepare them and their businesses in case of a disaster. By tracking keys to key holders, we know who can access your business during an outage or evacuation. In worst case scenarios, evacuations relocate your authorized personnel who have keys, so how to do you get in? Would you burglarize your own business to gain access? These critical security issues are not just safety concerns; but they're also financial risks.

It's best to be prepared and that includes evaluating your key control program. Simple restricted key programs controlling the number of keys available can offer peace of mind concerning the security of your property and assets in times of crisis. Determine who needs keys and how they can get them in the event you or your personnel are displaced.

Card Reader Systems' Failsafe Solutions

Access Control Systems that utilize card readers are efficient and effective means for managing access, but many must utilize key override solutions during natural disasters evacuations, and outages. Many of these systems' failsafe solutions open doors to allow personnel to evacuate, securing behind them. In the event of a power outage, generators and backup batteries are used, but each can expire over the duration of the event, so how can access be managed and controlled if the power backup plan fails?

As extended outages continue, door access controls can become unusable, resulting in the use of basic brass key overrides. Do you know who has these override keys to your facilities?

Read more here.

The Bad Guys Are Winning
U.S. #1 Highest Breach Cost = $21M
Companies Lose Ground to Cyber Criminals
In the battle between organizations and cyber criminals, the bad guys are winning. The financial consequences of hacks have again shot up by 23% this year, equaling the increase seen in 2016, according to new research.

Ponemon Institute conducted a benchmark study of 254 organizations, all with more than 1,000 "enterprise seats," or direct connections to the entity's network and enterprise systems. The results underscore the reality that cyber crime is a pervasive nemesis, far beyond the occasional mega-hacks - against Equifax, Target, Yahoo - that make big news.

The studied organizations suffered an average of 130 successful breaches (up from 102 reported in a similar study last year), resulting in a collective average cost hit of $11.7 million. U.S. companies reported the highest average annual cost, $21 million, while Australian firms had the lowest, $5.4 million, among the seven countries the study focused on. cfo.com

Malicious URL Emails Soar 600% in Q3
The volume of malicious emails blocked in Q3 climbed by 85%, versus the previous three months, with ransomware by far the most common threat according to new data from Proofpoint.

The firm's Quarterly Threat Report is the result of daily analysis of over one billion emails, hundreds of millions of social media posts, and over 150 million malware samples.

It found the volume of emails featuring malicious URLs, as opposed to attachments, has exploded over the past quarter; increasing 600% from Q2 and a staggering 2,200% from Q3 2016. infosecurity-magazine.com

The Dark Web Goes Mobile-and More Untrackable
The recent crackdown on popular dark web markets AlphaBay and Hansa is driving cyber-criminals to migrate to messaging apps to carry out their nefarious business.

An IntSights Cyber Intelligence threat report, Messaging Applications: The New Dark Web, suggests that apps like Discord, ICQ, Skype, Telegram and Whatsapp offer a convenience mobile platform for criminals, given the availability of group chat. IntSights analyzed thousands of black markets, text storage/paste sites, hacking forums, IRC channels, apps and social media pages, and discovered a steady increase in threat actors inviting cyber-crime forum users to join their messaging groups. infosecurity-magazine.com

BadRabbit ransomware moves to the U.S., links to Petya/NotPetya being debated
Less than 24 hours after BadRabbit hopped out of its black hole the malware is still spreading, albeit slowly, with U.S. CERT having received reports of infections. scmagazine.com

Senate IoT security bill could mandate IoT field certificate provisioning
In the midst of a continuous drumbeat of press stories on IoT cybersecurity vulnerabilities, a bill that surfaced in the U.S. Senate calling for IoT manufacturers to follow certain cybersecurity procedures gained a lot of attention. If it does pass, it could bring about some major changes to IoT device security, particularly in the way these devices are provisioned with certificates. techtarget.com

Kiosks are Looking at You, Too
Kiosks and display advertising signs equipped with cameras are sizing you up. They may be estimating your age, recognizing your gender, your size, hair length and even clothing. If you are thin, for instance, a restaurant kiosk could give its salad options prominence over its bacon cheeseburger.

Face recognition capability is on the horizon. Kiosks are turning into a platform for creative thinking about customer engagement as well as a potential privacy war zone. informationweek.com

New PCI Security Standards and Program Support EMV 3DS Adoption
This week at the PCI Europe Community Meeting the PCI Security Standards Council (PCI SSC) announced two new security standards to support secure implementation of EMVCo's EMV 3-D Secure (3DS) protocol. EMV3DS helps prevent unauthorized card-not-present (CNP) transactions. It protects merchants from exposure to CNP fraud by enabling consumers to authenticate themselves with their card issuers when making online purchases through web browsers or via mobile applications. Together the work of EMVCo and PCI SSC ensures an agile and workable structure is established for both functional testing and security evaluation of EMV 3DS solutions. darkreading.com

Online fraud is a $4 billion retail problem
We've all read of numerous instances of retail fraud, and many of us as consumers have been victims of it. While consumers generally aren't responsible for the charges, the pervasiveness of it undermines retailer, bank, credit card and e-commerce credibility. With the rise of EMV chips in use at physical stores, fraudsters are shifting some of their focus online.

At last month's Shop.org, RetailWire sat down with Michael Reitblat, the co-founder & CEO of Forter, a developer of a fraud prevention system, to get his take on what can be done. First, he said, while retailers are normally responsible for fraudulent online transactions, historically they made individual efforts to try and stop it, rather than pooling their resources.

While there is approximately $4 billion in actual online fraud per year, it becomes a $20 billion issue when you consider lost sales, according to Mr. Reitblat. To help retailers manage the problem, Forter has built a system that reviews transactions in real time, and provides a "yes or no" answer to retailers in less than one second. Further, if Forter is wrong, they accept responsibility. Mr. Reitblat says the service analyzes thousands of data elements per transaction to get it right. retailwire.com

Account Takeover Fastest Growing Fraud Threat
New Study Reports $57.8 Billion In eCommerce Fraud Losses Across Eight Major Industries
Account Takeover has replaced Stolen Financials as the fastest growing fraud threat for eCommerce websites in 2017. While still representing only a fraction of the volume of Stolen Financials, in Q2 2017 alone, Account Takeover fraud rose by an alarming 45 percent, putting online retailers at a loss of $3.3 billion dollars. PYMNTS and Signifyd have partnered to track, analyze and report on the recent changes in fraud by examining transactions of more than 5,000 eCommerce merchants in North America, Asia and Europe in the October 2017 Global Fraud Index.

Across the board, the fraud rate for transactions valued over $500 was over 22 times higher than for transactions valued under $100. Fraud rates for transactions exceeding $500 increased from 10.93 percent to 11.47 percent, while transactions under $500 showed an overall decrease in fraud rate.

As shown in the report, Account Takeover fraud had begun rising sharply months before the Equifax data breach was announced. But with the breach compromising the personal data of at least 143 million people (nearly 45 percent of American adults), the account takeover fraud trend is unlikely to come to an end any time soon. Deloitte, Sonic, Whole Foods, and even the U.S. Securities and Exchange Commission (SEC) have suffered similar experiences in data breaches of unknown severity. businesswire.com

Nordstrom Thinks Half Its Business Could Be Online Within 5 Years

Majority of Online Shoppers Are "Much More Likely" to Buy from Retailers That Offer Free, In-Person Returns

More than 800 in Singapore cheated in e-commerce scams on online marketplace Carousell

NY's "Operation Sticky Fingers"
Boss of NY-Based Nationwide ORC Ring Pleads Guilty
Forfeits $7.28 Million - Faces 3 to 9 yrs
The leader of a theft ring that stole millions of dollars of electronics and ink cartridges from big-box retailers and resold them on websites such as Amazon and eBay pleaded guilty to the top criminal charges he faced, New York's attorney general said.

Richard Rimbaugh, known to his co-conspirators as "The General," 65, of Manhattan, faces three to nine years in prison and will forfeit $7.28 million of illegal proceeds.

Twelve people had been indicted in March for their alleged involvement in the ring, following a 10-month probe known as "Operation Sticky Fingers."

Nine have pleaded guilty, including a plea on Wednesday by George Rapatsouleas, a leader of one of Rimbaugh's theft crews and known as "Nipplehead," the attorney general said. As crew Captain, Rapatsouleas was responsible for managing and directing the other members of his crews known as the "Lieutenant" and the "Sergeant". " Rapatsouleas' crew systematically traveled across the country, at the direction of Rimbaugh and Athanasatos, who issued credit cards to the crew to cover expenses such as flights, car rentals, and hotels.

"Our investigation discovered a brazen crime ring methodically stealing millions from stores in New York and across the country," Schneiderman said in a statement. "Organized retail theft preys on businesses and ultimately harms consumers, who see the consequences in higher prices."

Investigators said the scheme involved thefts from Best Buy, Office Depot, Staples and other retailers across 28 U.S. states.

The attorney general said the scheme dated to at least 2012.

Authorities seized 5,300 stolen electronics and ink cartridges from Rimbaugh when they raided his apartment.

He said Rimbaugh directed his crews to steal specific items based on his ability to resell them, and dictated the prices they were to receive, typically 30 percent to 50 percent of their retail value.

Rimbaugh then resold the goods through American Media Soft, a business he ran from his apartment, the attorney general said. usnews.com longisland.com

Memphis, TN: Burglars steal $500,000 in prescription drugs for Walgreens
in 2 minutes
Memphis Police are looking for four people who made off with at least $500,000 worth of prescription drugs from a local Walgreen's pharmacy in just two minutes. Surveillance cameras were rolling early Tuesday morning as three of the suspects jumped out of a sedan, broke through two doors and then began chunking the prescription drugs into a small trash can. They grabbed an empty cash register then fled. They were only in the store for two minutes, but the damage left behind was evident, police said. The crooks shattered the front door, damaged another and even smashed several drug cabinets as they grabbed the bottles of Revlimid, Oxycodone, Oxycontin, Adderall and Amphetamine. wreg.com

Cedar Rapids, IA: Roughly 50 cellphones stolen during Sprint store robbery
A pair of Cedar Rapids men are accused of stealing roughly 50 cellphones during a robbery on Monday.
According to the Linn County Attorney's Office, Cedric A. Wright, 20, and Gage M. Rupp, 23, entered the Sprint store at 2210 Edgewood Rd. SW and robbed the clerk. Authorities said the men demanded cash from the register before ordering the clerk into a storage area, where they stole approximately 50 cellphones. The phones were valued at more than $10,000, authorities said. thegazette.com

Palm Beach, FL: Miami pair caught shoplifting $6,300 in purses
Two Miami residents were arrested in Palm Beach Saturday after police say they shoplifted a purse valued at $3,200 from Classic Collections. According to arrest reports, Cherrell Sharp, 39, and Garrett Smith, 49, were charged with second-degree felony retail theft after police caught them with a Nancy Gonzalez crocodile purse with a Classic Collections price tag still inside, according to arrest reports. Police said Sharp also was charged with shoplifting another purse, valued at $3,100, from the store the previous day. palmbeachdailynews.com

San Bruno, CA: 'Combative' Thief Scratches San Bruno Police Officer During Shoplifting Arrest; over $2,000 of merchandise recovered
Two female shoplifters, one of them who became combative, were arrested outside a local mall after police said they found stolen property in their possession, San Bruno police report. The duo was arrested on suspicion of theft and assault on an officer following a report Sunday at the Shops at Tanforan in San Bruno, police said. At 5:46 p.m. police went to The Shops at Tanforan after a caller reported two females allegedly took items from the mall without paying.

"A subsequent investigation revealed that one of the subjects was in possession of stolen property on her person while the second subject possessed over $2000 worth of stolen merchandise in an associated vehicle," police said in a news release. As the two were arrested, one suspect "became combative" and scratched an officer's neck with her fingernail, according to the San Bruno Police Department. patch.com

Frederick County, MD: Two of 5 suspects arrested in $800 theft from Victoria's Secret in Francis Scott Key Mall

Palo Alto, CA: Female Trio fled with nearly $3,000 in Allergy medication from Walgreen stores in Palo Alto, Menlo Park, and Mountain View

Clinton, CT: Men Stole $3,725 Worth Of Shirts from Calvin Klein in Clinton Crossing Outlets

Biloxi, MS: Police make 4th arrest in $4,000 Victoria's Secret, Edgewater Mall shoplifting case

Bridgeport, WV: Three Kohl's shoplifters arrested after crashing into a Police cruiser

Shootings & Deaths

Bowling Green, KY: Three more charged in deadly Grocery store robbery
A criminal complaint has been filed for three additional people in connection with the deadly March 17 robbery at La Placita market in Bowling Green. Two women previously were charged in the case. The federal complaint unsealed Thursday alleges that the La Placita robbery is connected to a string of at least 12 violent robberies of Hispanic grocery stores in Tennessee, Kentucky and North Carolina between Jan. 13 and Sept. 2 investigated by the Bowling Green Police Department and the FBI. bgdailynews.com

Chattanooga, TN: Police investigating morning shooting at gas station; victim in parking lot hold-up wounded
 

Robberies & Thefts

Littleton, CO: 4 Smash & Grab thieves crash into JC Penney's in Southwest Plaza Mall
Four smash-and-grab thieves crashed a pickup through the front entrance of a J.C. Penney's store at the Southwest Plaza mall in Littleton early Thursday, looted the store and then fled in a red pickup truck. At 5:45 am, four men jumped out of the pickup and ran into the store. Shortly after, the suspects dashed out of the store loaded down with merchandise. 9news.com





Madison, IN: Walgreens Pharmacy Tech arrested for theft of medication
Police say Kimberly Herrell-Stone, 37, stole numerous medications from Walgreens between January and April of this year. Indiana State Police say Herrell-Stone was also in possession of some of the stolen medication, which happen to be classified as controlled substances. wave3.com


Broken Arrow, OK : Broken Arrow's Rose District upgrading Security Cameras to defeat Shoplifters
The owner of a popular shop in Broken Arrow's Rose District has come up with a plan to keep shoplifters out of his business. The latest suspect was caught on a recently installed security camera. The part of town is growing with new shops opening every day. newson6.com

Santa Clarita Valley, CA: Sheriff's Office investigating multiple Cell Phone store Robberies; tied to new iPhone 8

Upper Darby, PA: Police searching for Serial Smash & Grab Cigarette Bandit; tied to over 12 burglaries

Reno, NV: Suspect arrested connected to 5 Armed Robberies in Reno - Sparks area

Hartford, WI: Walmart Shoplifters throw stolen merchandise from the car during 16 mile Police pursuit; all caught on dash cam

Gulf Breeze, FL: Police issue BOLO for man suspected of stealing $95 in items from Ace Hardware
 

Arrests & Sentencings

Arlington County, VA: Murder Suspect Was Arrested for Shoplifting at Bloomingdales in NYC
More details have emerged about the arrest of murder suspect Jason Allen Johnson. Arlington County Police say Johnson - who is wanted for the fatal shooting of a 23-year-old man at a north Arlington house party in February - was arrested for shoplifting on the Upper West Side of Manhattan. Johnson is being held in New York City, pending extradition to Virginia. During the course of the investigation, it was determined that he was wanted for First Degree Murder and on a District of Columbia Superior Court Warrant for Failure to Appear on a Possession with Intent to Distribute a Controlled Substance - Cocaine charge. He is being held in New York City pending extradition to the Commonwealth. Johnson subsequently fled the area and a long, exhaustive search was initiated by the United States Marshals Service and the Arlington County Police Department. arlnow.com



Wheeling, WV: Man Wanted for Kidnapping arrested in West Virginia for stealing steaks at Kroger
Juan Manuel Chavez-Ordaz,44, was arrested at Kroger in Wheeling, W.Va. Chavez-Ordaz was wanted out of El Paso County, Colorado on charges including kidnapping and sexual assault. He has been booked into Northern Regional Jail and is awaiting his extradition hearing. krdo.com


Apple Valley, CA: Gang member arrested, linked to Staples Armed Robbery
Authorities put a 27-year-old gang member behind bars after linking him to an alleged armed robbery at a Staples store here last Sunday. Joseph Enrique Soto, of Victorville, was arrested after San Bernardino County Sheriff's officials identified him as the alleged suspect in an armed robbery at the Staples Store on Bear Valley Road.

Officials said the robbery occurred after Soto picked out multiple items from the store and headed to the checkout line. "During contact with the cashier, the suspect brandished a firearm and ordered the cashier to give him a laptop computer," officials said. "The suspect collected the items and fled the scene with the property." vvdailypress.com

Lancaster, PA: Man pleads guilty to tying up two jewelry store employees in 2016 robbery

Reno, NV: Suspect arrested in connection to five convenience store armed robberies

Longview, TX: Bullard man arrested for attempting to rob Home Depot

Bothell, WA: Police arrest woman suspected in 2 robberies
 

Cargo Theft

Chattanooga, TN: Davidson Charged In Theft Of $30,000 Trailer, $155,000 Load Of AC Units
 

Bomb Threat

Grand Haven, MI: Bomb threat closes McDonald's for 2 hours

Holts Summit, MO: Local man charged after Walmart bomb threat
 

Arson & Fire

San Antonio, TX: Firefighters investigate blaze at Northwest Side shopping center

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How Playing, Texting and Doing Something New Can Boost Productivity
 

Thinking Like a Beginner Can Make You More Productive. 4 Brain Hacks Make it Possible  Every time you do something you're training your brain, thinking differently and ultimately building a habit. Here's how you can think differently to help regain focus and productivity. New idea every day

A 5-Minute Routine to Jolt Your Productivity  We all get the feeling that our energy is slowly draining, it's hard to bounce back and find the motivation to get work done. If you allow yourself just five minutes to do this routine, you'll not only feel great, but your productivity will bounce back! Text a friend

How to Be More Productive: Play First, Work Later  Through our adulthood we've developed the attitude that work comes before play, but that could be hurting our productivity. If you want to really want to get more done and have a great time doing it, try having fun before you work. Visualize the fun

5 Daily Habits to Become More Productive In Your Company  When we're always faced with distractions, it's hard to keep our focus on the present moment. This can cause us to lose time and productivity. Here's how you can block your distractions, better manage time, and regain mindfulness. Do Not Disturb

"Something just told me it was the wrong thing to do -- it didn't feel right -- I didn't have a good feeling about it." The subconscious is a very strong silent partner we all have and oftentimes it speaks to us in these phrases. The problem becomes when we over-think things and muffle the most powerful partner we have -- our own minds. Or we allow our closest confidant, our closest friend, or even at times our mentor to change or alter our true feelings. Coming to the right decision with any big issue is difficult and certainly we need the input of our trusted inner circle, and our spouse, but at the end of the day you're the one living with the consequence of your decision and you alone are responsible for it. When the bird on your shoulder is talking, make sure you listen, because most mistakes are made when that voice has been muffled.

Just a Thought,
Gus

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