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Nov. 2

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Jan. 14-16

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Mar. 13-15, 2018

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April 11-12

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Change Management
Mike Lamb, VP of AP, Kroger

Quick Take 9

Watch all published episodes here


2016 ORC Report

Read it here




2017 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

Luxottica Asset Protection Team North America
at the 2017 Asset Protection Conference in Foothill Ranch, CA

The conference, which took place October 16-19 at their Oakley Facility, was 1980's themed!

Front Row (Kneeling): Anthony Bruni, Cesar Calvo, Ricci Cahoy, Nicholas Stafford, Kym Willey, T. Moss

Others (left to right): Gabe Levit, Brock Root, Eric Ives, Kristen Phillips, Kevin Baker, Joe Tanucci, Chad Garrett, Ian Graham, Jim Lapcevic, Paul Roderus, Mike Jessee, Eddie Sosa, Millie Kresevich, Mo Nasib, Raul Ramirez, Jay Andrus, Steve Gilson, Jerry Brefol, Mark Flores, Blake Smith, Martha Skokowski, Chad Matheny, Matt Michel

Missing: Lori Perry and Michael Kahrig

Submit Your Group LP Selfie Today!

Restorative Justice for Shoplifting? A Court Calls It Extortion
In a 2015 suit brought by the San Francisco City Attorney, who asserted that the tactics used by the company, Corrective Education Company, were illegal. In fact, the City Attorney, Dennis Herrera, equated CEC's business model with "a Hobson's choice, which is really no choice at all."

The video apprehended shoplifters view, according to the San Francisco City Attorney's Office, fails to properly explain the law. Instead, the City Attorney says, it frightens viewers by talking about the high cost of hiring a defense lawyer and makes no mention of constitutional rights or diversion programs available through county DA offices.

In a ruling in mid-August, Judge Harold Kahn, barred CEC from operating in California, where the company has about 20 percent of its business.

The San Francisco City Attorney's office says it is in the process of working out an agreement with CEC to continue operations in California but would not disclose details.

Walmart, it has placed CEC programs in at least 2,000 stores across the country as a way to decrease losses from shoplifting. Walmart has said in the past that it hoped  the diversion program would allow it to gradually cut back on security personnel. It has also said that contracting with CEC was a way for the company to give back to the community by drawing on fewer community resources, namely the police. Wal-Mart representatives say that the programs in its stores have reduced police calls by 35 percent.

While other big box retailers rely on CEC, or its competitors, Walmart remains the largest user of these shoplifting diversion programs at least in part because the chain has suffered from highly publicized increases in crime in and around Walmart locations. thenation.com

Stanley Security Introduces Video Alarm Verification
The Solution to the Response Time Challenge

The need to use limited law enforcement resources in the most effective manner possible often forces police to respond to traditional burglar alarms only after other higher-priority calls have been cleared, leading to the Response Time Challenge.

STANLEY Video Alarm Verification combines the power of traditional security with the latest video technology, which may increase the likelihood of: Priority Police Response, Increased Apprehension Rates, and Decreased Business Losses.  Read more in today's Vendor Spotlight below.

Best Buy's Return Fraud Program Probed
Loyal Shopper Says Store 'Blacklisted' Him Without Warning

Hung Dang is an electronics aficionado who's achieved the Elite Plus level of Best Buy's rewards program, meaning he spends at least $3,500 there per year.

Given that loyalty, Hung was stunned when he tried to return an unopened, $8 audio adapter within his normal 45-day return window and spent 45 minutes being told he wasn't welcome in the return line anymore.

"They said my account and my name was blacklisted from returning stuff," he recalled. "I was freaking out because I wasn't making a lot of returns at Best Buy. I thought someone had stolen my identity."

They'd scanned his driver's license and the computer said Hung was prohibited from making returns. He wanted answers, because he said he rarely brought anything back. So, he called NBC Bay Area Responds.

We reviewed Best Buy's return policy and found, at the bottom, a section that says "we use a third party to help prevent losses by detecting improper returns."

We called Best Buy for more detail. It told us that the third party involved is a company called The Retail Equation. That's who red-flagged Hung's name.

The Retail Equation is an Irvine, California company that says it gathers stores' info about shoppers from their driver's licenses and analyzes the data to stop fraudulent returns. The Retail Equation's website says its automated system is in place at 34,000 stores. It also says it rejects just 1% returns.

We had questions: But how is that determined? By how often you return things? By the dollar value of the returns? And, what 1 percent is rejected? The company website doesn't answer any of those questions.

It does call out people who it says "feel sick" after spending sprees or returning goods excessively with "dishonest intent." It labels these people "bulimic shoppers" and "return-a-holics."

It's clear retailers are looking to limit their losses on returned merchandise. In 2015, the National Retail Federation estimated return fraud and abuse costs retailers between $9 and $15 billion. nbcbayarea.com

Security Bag Check Suit
Party City Workers Win Several Cert. Bids In Wage Row

A California judge certified several subclasses of Party City employees in a consolidated action over wage, meal break and bag check claims on Friday, but stopped short of certifying a class of student interns, citing a lack of records to identify class members.

Los Angeles Superior Court Judge Elihu Berle granted certification bids from Party City workers over claims that they received inaccurate wage statements, underwent unpaid bag checks and weren't paid proper premium pay when they had missed rest and meal breaks. He partly certified a class of workers over missed meal and rest break claims but only for part-time, seasonal employees - not the entire estimated class of more than 19,500 workers, as the plaintiffs initially requested.

With respect to the loss prevention subclass, Party City's attorney argued that the policies aren't consistent across stores for bag checks, creating individual issues. But the attorney representing the plaintiffs said that wasn't enough to overcome the fact that employees are required to sign a form acknowledging the loss prevention policy. law360.com

New Chicago Apple Store Will Dim Lights Following Deadly Bird Strikes
The new Apple store in downtown will dim its lights after complaints from wildlife groups that say its glassy facade is causing deadly bird strikes. The Chicago Tribune reports that Apple spokesman Nick Leahy says the Cupertino, California-based company would "get the lights down" as much as possible overnight starting Friday through the migratory season. The new two-story store with floor-to-ceiling glass along the Chicago River opened Oct. 20. Leahy acknowledged the bird strikes but said it hasn't been a large number.

Members of the volunteer group Chicago Bird Collision Monitors say they've found dead birds at the store. The group blames the store's exterior glass walls and night lighting. Experts say city lights often disorient birds, causing them to crash into buildings and fall. cbslocal.com

From Superstorm Sandy to Hurricane Maria:
Lessons Learned and New Risks for Businesses

When Superstorm Sandy slammed into the Eastern seaboard on October 29, 2012, it was one of the deadliest windstorms to have occurred in 40 years. Five years later, the 2017 hurricane season is quickly becoming one of the most active on record.

To mark the fifth anniversary of Sandy's landfall, a new report titled From Sandy to Maria: Increasingly Destructive 'Perfect Storms' from Allianz Global Corporate & Specialty (AGCS), analyzes what made Sandy unique, the current 2017 Atlantic hurricane season and what clients can do to prepare for the "new normal" of extreme weather events. businesswire.com

Devastating hurricanes dealt corporate America a major blow
More than 40% of companies in the S&P 500 that have reported third-quarter earnings so far mentioned the hurricanes on investor calls, according to a Sentieo analysis. Flights were grounded, stores were closed, manufacturing production was halted and customers didn't go out to eat.

Corporate profits still surged, led by strong consumer spending. But Harvey and Irma cost companies around $20 billion in lost business, estimated Gus Faucher, chief U.S. economist at PNC. Mark Zandi, chief economist at Moody's Analytics, put losses as high as $22.5 billion in the U.S. and $30 billion from Maria's staggering toll on Puerto Rico. By comparison, Hurricane Katrina cost the country $30.9 billion in lost output. cnn.com

Department Stores Aren't Going Away, But 3 Big Things Still Need To Happen
For many, this unrelenting parade of bad news leads them to believe that department stores are toast. But just as the retail apocalypse narrative is nonsense, so is the notion that department stores are going away. I am willing to go out on a limb to say that a decade from now there will still be hundreds of large, multi-category brick & mortar stores operating in the United States and throughout the world. But despite this conviction, things are virtually certain to get worse before they get better and three major things must happen before any sort of equilibrium can be reached and decent profits can return.

Major space rationalization/consolidation. The overall retail industry is still reeling from decades of over-building, as well as the abject failure of most department store anchors to innovate to stay remotely relevant and remarkable. While the idea that major chains can shrink to prosperity is fundamentally misguided, it's clear that a) most chains still have too many stores, b) the stores they have are, on average, larger than they need and c) there is no compelling reason for some to exist at all.

A true commitment to be more focused, more innovative and more remarkable. Given the certain continuing contraction of the sector, the only hope for remaining brands is to gain significant amounts of market share. And that only happens to any material degree by embracing intense customer-centricity to become more relevant to a tighter customer set and by consistently executing a far more remarkable experience then the competition.

Amazon needs to place its bet. It's hard to see how Amazon gets speed, adds the necessary volume and addresses the vexing returns/supply chain issues without a major physical presence in the moderate and higher-end softlines arena. For that reason I'm also willing to go out on a limb and predict that Amazon will buy a major department store player in 2018. And just as its acquisition of Whole Foods is transformative for the grocery industry, so too will be a much deeper brick & mortar (and omni-channel) presence in the department store sector. forbes.com

The Amazon Effect: Whole Foods to hire 6,000 workers
Taking a page from the online retailer's playbook, Whole Foods said Friday that it plans to add 6,000 workers via a nationwide "hiring day" next Thursday. All U.S. stores will participate, the company said. Full-time, part-time and seasonal jobs will be available. cnn.com

Nordstrom Joins Macy's in Holiday Hiring Surge Despite Slump
Nordstrom Inc. wants to hire 13,650 workers to help meet seasonal demand as it heads into the crucial holiday period. Nordstrom's hiring goal this year is 20 percent higher than 2016's. In addition to staff at its namesake and Rack stores, Nordstrom is looking for workers at fulfillment and distribution centers to support e-commerce operations. bloomberg.com

REI to close stores Black Friday, process no online sales
While plenty of retailers are choosing to keep their doors closed on Thanksgiving, REI is once again taking that a step further. For the third year in a row, REI stores will be closed not only on Thanksgiving but on Black Friday, the company announced Monday. The outdoor retailer will also not process any online sales. abc11.com

Westfield - Senior VP, US Security Operations job posting removed from website

Barnes & Noble - Dir, Shortage Control Op's job posting removed from website

RadioShack will exist primarily online & up to 28 dealer stores

True Religion exits bankruptcy

Sprint Drops Effort to Merge with T-Mobile

Luxottica Retail to Lay Off 208 in Tennessee After Q3 Sales Fell

FAO Schwarz opening shops within 190 Bon-Ton stores

Neiman Marcus Launches 2017 Fantasy Gifts Catalog

Burger King to give away free Whoppers to 'creepy clowns' on Halloween

Top 5 episodes from 'Live in DC' at NRF Protect 2017
- Running all week in our LPNN column below



Don't Miss This Year's Award Winners!

Northeast Regional LP Conference & Exhibition
November 2 - Monroe Township, NJ

Presented by New Jersey Food Council & New Jersey Retail Merchants Association

The New Jersey Food Council (NJFC), in partnership with the New Jersey Retail Merchants Association, hosts the 2017 Loss Prevention Conference and Expo at Forsgate Country Club in Monroe Township on Thursday, November 2 at 8 a.m.

Linda Doherty, president & CEO of NJFC, said the event tackles all aspects of loss prevention, ensuring security professionals have all the latest information to preserve and protect company resources.

Awards will be presented to loss prevention leaders and law enforcement agents who implement new strategies to combat loss prevention and retail theft.

Steve Hoptay, Vice President of Loss Prevention at Wakefern Food Corp., will accept the "Loss Prevention Professional Award." In addition, the "Retail Law Enforcement Achievement Award" will be given to Franklin police Capt. Gregory Borlan, State Police Sgt. Jamie Champ and Gloucester Police Detective Anthony Massi.

Members can register for $175; non-members for $200, at njfoodcouncil.com

View the conference flyer, registration form here

For information on presentations, registration/sponsorship options, or to register online, click here

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality


The Solution to the Response Time Challenge

Introducing STANLEY Video Alarm Verification

Click here to learn more

The need to use limited law enforcement resources in the most effective manner possible often forces police to respond to traditional burglar alarms only after other higher-priority calls have been cleared, leading to the Response Time Challenge:

Police arrive on scene of a traditional burglar alarm within an average of 45 minutes

Often the intruder has already caused significant damage and left the scene with your valuables

Apprehension rates for traditional burglar alarms are so low (less than 1%) that there is typically low probability of you recovering your business losses

STANLEY Video Alarm Verification
combines the power of traditional security with the latest video technology, which may increase the likelihood of:

Priority Police Response

Increased Apprehension Rates

Decreased Business Losses


PCI Security Standards Council
Global Payment Security Education Week: 30 October - 3 November 2017

The Council is championing a security awareness initiative to drive greater learning and protection of payment data worldwide. Initially created in honor of former Council employee and friend James Barrow, who passed away in October 2013, this educational initiative offers FREE PCI Awareness eLearning*. The regular $495 enrollment fee will be waived.

Now in its 4th year, the Council is offering FREE PCI Awareness training to advance our mission of helping to secure payment data, worldwide.

The 2017 FREE PCI Awareness eLearning* offer will be open for registration the week of 30 October. Please note that the FREE offer is open to the first 1,500 people that register - and to give everyone around the world an equal chance, we are limiting the registrations to 300 per day for the week. See schedule and registration page here. pcisecuritystandards.org

Equifax breach puts new energy into data legislation
The congressional itch to "do something" on cybersecurity is especially pronounced after the Equifax breach, but whether lawmakers will go large, small or not at all is decidedly unclear.

Equifax affected so many consumers that lawmakers from both parties seem more determined than usual to make something happen on consumer data security and breach notification legislation that has stalled over multiple Congresses.

The Financial Services Roundtable and the Retail Industry Leaders Association, among others, have been on the front lines of a push for a national breach notification standard - in place of a patchwork of 48 state standards - although the two groups frequently have clashed over the details. washingtonexaminer.com

AI Helps Alleviate Shortage of Human Experts But Can't Replace
More companies use software with artificial-intelligence features to protect against cyberattacks.

No matter how sophisticated AI cybersecurity products get, some experts see a need for humans to remain at the controls and actively involved. "Humans can think orders of magnitude into the future, and machines cannot," Dr. Brothers says. "Agility and understanding context are some of the things that the human mind can do better."

The future of AI in the cybersecurity field, he says, will depend on determining what humans can do best and what can really be left to computers. wsj.com

3 Steps to Reduce Risk in Your Supply Chain
Although many companies have focused on shoring up their own security, they have very limited visibility - if any - into their vendors' security posture. Many companies can have hundreds or even thousands of vendors. In many cases, information security teams do not know who those vendors are. Here are three steps that every company should take to lock down their supply chains.

1. Know your business and software vendors. Over the past several years, more attention has been directed to those vendors for which a company conducts business. Recent attacks have shown that this also applies to all direct and indirect dependencies on their entire operations. While accounting or another part of the organization likely has knowledge of these vendors, security teams might not be appropriately informed.

2. Measure security and determine metrics. As early as possible, security teams need to determine how they are going to measure security. However, there generally is a lack of metrics to determine a company's security posture. In the past, most companies have relied on a vendor's management certifying that they are following a list of best practices.

3. Be proactive with vendors. Finally, companies need to be proactive and bring up the topic of security with vendors regularly. Many companies make sure that they have different policies and technologies in place, but unless they regularly address those issues with their vendors to ensure they are complying, it is more likely that issues will arise. darkreading.com

Passwords Use Alone Still Trumps Multi-Factor Authentication
Corporate America's use of passwords remains prevalent, but multi-factor authentication is showing some signs of growth in the enterprise, according to a new report. Javelin Strategy & Research's 2017 State of Authentication Report, which surveyed 400 IT security decision makers and influencers of purchases, found that 100% of enterprises continue to use passwords, despite industry calls to ditch them all together or at least bolster security through a combination of passwords and other measures, such as biometrics and PKI. darkreading.com

Apple Engineer Fired After Daughter Reveals iPhone X Details
An Apple engineer was reportedly fired last week after his daughter posted a video of the iPhone X before it was released, reported the Verge. According to the news report, the engineer's daughter, Brooke Amelia Peterson, visited Apple's campus to see her father and recorded a video of the iPhone X. She then published a vblog that included the trip to Apple. That vblog was picked up by tech websites that cover Apple, and also made its way to YouTube, reported The Verge. As a result of posting the vlog, Peterson claims her father was fired. pymnts.com

New Website Offers Continually Updated Inventory Data From Every Walmart Store in Nation, Plus Coupon and Clearance Sale Information
WallyWorld Clearance Inventory Checker (https://wallyworldclearance.com/) is poised to become the gold standard for Walmart inventory search tools. Developed by the team at Yes We Coupon, WallyWorld Clearance is a one-stop shop for bargain hunters. The site includes a complete set of tools for finding uncommon items at nearby stores and discovering great clearance sales. prnewswire.com

KPMG - Director, Cyber Security Services job posting removed from website

Toys 'R' Us rolls out augmented reality app chainwide

UK: Unencrypted USB stick with 2.5GB of data detailing airport security found in street



#1 Episode from 'Live in DC'
at NRF Protect 2017

Change Management

From Jobs to Teams to Realignments & Initiatives

Mike Lamb, VP of AP, Kroger

While managing change has always been a critical function for every executive, in today's retail environment, it has never been more critical. Change is guaranteed, and how you manage it will determine how far you go and how far you get.

Over the last five years, Mike Lamb, Vice President of Asset Protection for Kroger, has successfully navigated and managed the change process at three of the biggest AP positions in the industry. He's done it with skill, finesse, political savvy, and a touch of humility that everyone can learn from. In this LPNN interview, he shares some of his thoughts on managing change.

Episode Sponsored By:

Solution Providers: Have a video or commercial you want to publish? Contact us



US Online Spend to Exceed In-Store during Holidays for First Time in 2017: Report
The average household in the U.S. will spend more than $1,200 this holiday season and, for the first time, more of that money will be spent online than in physical stores, according to a new report from Deloitte. In its 32nd Annual Holiday Survey, the global consultancy found shoppers have earmarked 51 percent of their holiday budgets for online spending versus 42 percent for use in stores, compared to last year when shoppers expected to spend 47 percent of their budgets through each of those channels. Every year prior to that, shoppers planned to spend more in stores than online.

While an increase in transactions generally means an increase in fraud for merchants that accept card-not-present payments, fraud patterns around the holidays don't necessarily adhere to that maxim, according to Emilie Grunzweig, senior fraud analyst at antifraud technology provider Riskified. Overall, there is more fraud during the holiday season (and, given Deloitte's numbers, probably more this year than last), but the fraud rate is actually lower and merchants can count on some days being safer than others. cardnotpresent.com

5 Ways To Increase Your Online Store's Security
One needs to remember that the e-business industry is a standout amongst the most lucrative focuses for cybercriminals. The online retail industry has had its decent amounts of occurrences including security breaks. News of the current eBay hack is a stark indication of the vulnerabilities related with online organisations.

All things considered, certain prescribed procedures can be executed to defend the respectability of your online store and the privacy of your client information. Here's a rundown of five security best practices to anticipate e-business extortion and keep your online store secure:

1. Choose A Secure E-Commerce Platform

2. Implement SSL Certificates

3. Consider Two-Factor Authentication

4. Use A Virtual Private Network

5. Educate Your Customers & Employees businesscomputingworld.co.uk

Godiva Expands Its Ecommerce Reach Beyond Amazon

Report: Amazon slashes seller fees to improve online grocery selection

UPS predicts a 'record-breaking' holiday season


Upcoming San Diego ORC Alliance Events

November 21, 2017
Please join us for our upcoming SDORCA Meeting at the Escondido Police Department on November 21st, 2017, from 9:00am - 11:00am. Please bring any current case information you would like to discuss with the group. This will also be a great opportunity to network with Law Enforcement and Retail Investigators in the area.

Following the meeting, Investigators will be conducting a brief mall detail at the North County Fair Mall in Escondido, CA from approximately 12:00pm - 3:00pm. Please email Chris Arbeene if you would like to participate or listen for operation details during the meeting.

November 30, 2017
In partnership with the Escondido Police Department, Investigators will be conducting a mall detail on November 30th, 2017 at the North County Fair Mall in Escondido, CA. The operation will run from 01:00pm - 6:00pm. Please mark this date/time on your calendar if you wish to participate with the group. Additional information will be discussed at the upcoming SDORCA meeting on November 21st, 2017.

Escondido PD Holiday Toy Drive
As discussed at the last SDORCA Meeting, please remember to provide a toy to the Escondido Police for the Holiday toy drive. Please reach out to Detective Mike Martinez at if you need additional details.

Moline, IL: Car Audio store hit for nearly $60,000 merchandise and the Owner's car
Custom Whips and Car Audio in Moline has beefed up security after thieves took off with thousands of dollars worth of inventory, one of many Quad Cities stores targeted by thieves this month. The store was broken into on Oct. 16 in the wee hours of the morning. The burglar or burglars stole audio equipment, remote starts, car alarms, and other expensive items, then, loaded it into Kerr's car, which was parked at the garage overnight. Moline police say several businesses including a construction company, and cell phone stores have also been burglarized this month. Burglaries have spiked in October in Davenport, as well. wqad.com

Peoria, IL: Nearly $11,000 in merchandise stolen from Victoria's Secret
in Northwoods Mall

Saturday, 7:30pm: Upon entering Victoria's Secret, a female in the group went to the back and asked a clerk for help with perfume. Meanwhile, the store manager asked the remaining three people - two females and a male dressed as a woman and wearing a long blonde wig - if they needed help.

They said they didn't and the manager went to assist other customers. A few minutes later, the store's security sensors sounded. The male was standing near the entrance and told the clerk his phone must have set off the alarm. The clerk looked out of the store and saw the other two females running with bags full of merchandise. The merchandise was identified as 144 pairs of sport pants at $70 each, six pairs of fleece pants at $59.50 apiece and 15 T-shirts at $34.50 each. The total amount stolen was $10,957.50. pjstar.com

Cleveland, OH: Group of teens rob two CVS stores in Cleveland more than 50 times
Two CVS stores have been apparently targeted -- robbed more than 50 times in six months. The store on West Blvd. has been robbed 24 times, since March 3. The CVS store on Madison and West Blvd. has been robbed 32 times since July 27. Authorities said they believe it's the same group of individuals who is committing the crimes. "These thefts are causing tens of thousands of dollars of losses to CVS," Prosecutor Michael O'Malley said. The suspects could face charges ranging from theft to robbery, and potentially, armed robbery as a suspect in an incident from this past Saturday had a gun. cleveland19.com

Update: Houston, TX: Reward offered in hunt for fugitives accused of stealing $10,000 of clothes from Galleria store
Authorities are offering a $5,000 reward in the hunt for two fugitives accused of stealing $10,000 of clothes from a high-end Galleria store in May. Wesley Daniels and Jermarcus Singleton were allegedly caught on surveillance camera strolling around a Westheimer store on May 31 and grabbing thousands of dollars of clothes off the racks, then leaving without paying just after 10 a.m. chron.com

Submit your ORC Association News

Visit the ORC Resource Center


Shootings & Deaths

Garden Grove, CA: Police Respond to Reports of Gunman at Walmart;
No Shooter Found

Customers and employees inside a Garden Grove Walmart feared there was shooter in the building Sunday evening but police didn't find a gunman once they responded to the scene. The call about a possible shooter came in at about 5:46 p.m and police saw customers and employees rushing out of the store once they arrived.

A gunman or weapon was never found, police said, but store managers warned others in the building of a possible active shooter. There was an "verbal confrontation" between two men in the store's parking lot earlier in the evening. Police said one of the men may have had a firearm but they could not confirm that with witnesses at the scene. After locking down a perimeter around the store, police managed to clear the scene after about an hour. ktla.com

Hemet, CA: Police shoot, wound man with knife outside Target
Police responding to a domestic disturbance call shot and wounded a man who came at them with a knife. the shooting happened Saturday night outside a Target store in Hemet. The suspect refused orders to drop the weapon and advanced toward police. No officers or bystanders were injured. sanluisobispo.com

Raleigh, NC: 2 men wounded in shootout outside CVS
Two men were wounded by gunfire when they got into a shootout with each other outside a Raleigh drug store Sunday evening. The incident was reported around 7:20 p.m. at the CVS on New Bern Avenue, according to Raleigh police. Both me were treated for non life-threatening injuries. wncn.com

Salt Lake City, UT: Drug deal goes bad in the parking lot of Gateway Mall, 1 man shot and seriously wounded

Fort Valley, GA: McDonald's customer shot in parking lot; 2 suspects jumped into his car demanding cash

Owings Mills, MD: Violent Domestic Dispute at Hair Cuttery; man shot at girlfriend, no injuries

Winston-Salem, NC: Man with Assault Rifle shoots 2 people outside a Speedway

Robberies & Thefts

Colonie, NY: Smash & Grab thieves hit a Gun Shop
The thief was in and out in 20 seconds and made off with 5 handguns from the New York Shooter Supply Co. ATF and Colonie police are looking into any possible connection to another gun store robbery last week. About 1:30 Sunday morning, surveillance video catches a thief in the act -- shattering the glass door of a gun shop -- and then, he seemed calm and collected while shattering a glass case. wnyt.com

Upper Merion, PA: Man wanted for robbery at King of Prussia Mall shot by police
Upper Merion Police shot a man wanted for a robbery that took place at the mall Saturday, October 28. The parking lot of the King of Prussia Mall turned into a crime scene, ending in gunfire. The suspect, believed to be in his twenties, was shot by police Sunday afternoon, Oct. 29, after what police describe as the suspect's involvement in a two state crime spree over the last few days of October. fox29.com

Scranton, PA: Alert Phone App user foils Robbery at Price Chopper
Hailey Kraser was talking via the Facetime app to a customer at Price Chopper just before 11 p.m. Friday when she saw a man in the background brandishing a gun and called 911. Taylor, Moosic and Old Forge police converged on the 1510 S. Main St. store in Taylor, arrested 43-year-old Scranton resident Anthony Tariq Brown and charged him with robbery. thetimes-tribune.com

Los Angeles, CA: Marijuana Dispensary Security Guard Shoots at Robbers, striking one in the leg

Cleveland, OH: Off-Duty Police Officer assaulted at Taco Bell, weapon stolen by teens

Mobile, AL: Police arrest a Serial Armed Robbery; C-Stores, Dollar Stores and Restaurants in Mobile, Baldwin and Escambia Counties

Oxford, CT: Two women sought for cashing forged checks; $3,900

Zales Outlet in the Gateway Station, Burleson, TX reported a Burglary on 10/26 items valued at over $80,000

Jared the Galleria of Jewelry in the Pearland Town Center, Pearland, TX reported a Grab & Run on 10/28, item valued at $15,800

Bel Air, MD: Deer breaks into a Candle Shop


Sentencings & Arrests

Golden, CO: Man sentenced to 7 years after brandishing firearm in Home Depot
A 27-year old man has been sentenced to serve 84 months in a federal prison for brandishing a firearm during a violent crime in a Home Depot store. The man has been identified as Aaron Carson Cheek who has been in custody prior to the sentencing hearing. Cheek was first charged by a Criminal Complaint on June 6, 2016, he was later indicted by a federal grand jury. He pled guilty to the federal gun crime in July of 2017, he faced sentencing on Thursday. koaa.com

Fort Lauderdale, FL: Suspect arrested in convenience store killing also charged in gas station slaying

Skimming Theft

Romanian Skimming Gang Duo Convicted of Mutli-State ATM Skimming



Ace Hardware - Belleview, FL - Burglary
Arby's - Baltimore County, MD - Armed Robbery
Auto Zone - New Orleans, LA - Armed Robbery
Barbershop - Van Nuys, CA - Burglary
BP - Ottumwa, IA - Robbery
BP - Cleveland, OH - Robbery (ATM)
C-Store - Grand Forks, ND - Robbery
C-Store - Holland, MI - Armed Robbery
C-Store - Oklahoma City, OK - Armed Robbery
C-Store - Wendell, ID - Burglary
C-Store - Lincoln, NE - Armed Robbery
C-Store - Rutland, VT - Armed Robbery
C-Store - Gonzalez, LA - Burglary (ATM)
C-Store - Lansing MI - Armed Robbery
C-Store - Greensboro, NC - Armed Robbery
C-Store- Chicago, IL - Armed Robbery/Shooting
C-Store - Grant Township, MI - Robbery
C-Store - Washington, DC - Armed Robbery/Shooting
C-Store - Utica, NY - Armed Robbery
C-Store - Knoxville, TN - Armed Robbery
C-Store - Omaha, NE - Armed Robbery
Circle K - Wichita, KS - Armed Robbery
Cumberland Farms - Brevard County, FL - Armed Robbery
CVS - Menlo Park, CA - Armed Robbery
Dollar General - Lehigh Acres, FL - Armed Robbery
Dollar General - Hardin, KY - Robbery
Dollar General - Harrison Township, OH - Armed Robbery
Dunkin Donuts - Raleigh, NC - Armed Robbery
Fiesta Mart - Austin, TX - Robbery (Bank inside)
Gun Store - Colonie, NY - Burglary
Liquor Store - Texarkana, AR - Armed Robbery
McDonalds - Wichita, KS - Armed Robbery
Metro PCS - Rockford, IL - Armed Robbery
Nail Salon - Highland Park, IL - Armed Robbery
Price Chopper - Scranton, PA - Robbery
Restaurant - Jacksonville, FL - Burglary
Subway - Moraine, OH - Robbery
T-Mobile - St Paul, MN - Armed Robbery
The Shoe Dept. - Tupelo, MS - Armed Robbery
Valero - Plymouth, CT - Armed Robbery
Walgreens - Wilmington, DE - Robbery
Zales- Burleson, TX - Burglary
7-Eleven - Petersburg, VA - Armed Robbery
7-Eleven - Estero, FL - Robbery
7-Eleven - Buffalo, NY - Armed Robbery
7-Eleven - Killeen, TX - Armed Robbery


Daily Totals:
39 robberies
7 burglaries
2 shootings
0 killings





None to report.

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Featured Job Spotlights


Senior Vice President, US Security Operations
Los Angeles, CA

This is the top security executive in the US Region. The role reports to the Head of Westfield's Property Group with a strong dotted line reporting to the Head of Global Security who is based in Sydney. This role will oversee and coordinate all Corporate/physical security efforts across the US Operations...

AVP, Global Executive Protection & Physical Security
Framingham, MA

The Assistant Vice President, Global Executive Protection and Physical Security develops and executes ongoing strategies to minimize risks to the senior level executives of the organization as well as assists in ensuring the successful strategy and implementation of global Home Office Campus and Corporate buildings premises security and life and safety operations...

Senior Director, AP Operations & Safety
Hoffman Estates, IL

The Senior Director, AP Operations & Safety is responsible for leading the Corporate Asset & Profit Protection Operational and Administrative functions for Sears Holdings Corporation. This position will assist the Corporate and Field teams in the development and management of the core profit improvement programs for all formats...

Director, LP Technology
Dublin, CA

The Director, Loss Prevention Technology is responsible for directing LP technology across both Ross and dd's stores to reduce shortage and support safe and secure environments in both new and existing stores...

Global Security Manager
Santa Clara Valley, CA

As the single point of contact for all security related matters, this position provides support to engineering, operations, and other specialized teams, reports on relevant topics to stakeholders at all levels of the company, coordinates the roll-out of policies and directives globally, and any other duties assigned by the Director of Global Security...

Director of Fraud, Risk and Identity
San Francisco, CA

This position will manage fraud and risk operations, analyze, investigate and identify solutions to prevent and mitigate third party fraud and is responsible for proactively identifying sources of and patterns of fraud, to minimize the company's total exposure to financial and reputational risk associated with fraud...

Director Global Security Programs and Strategy
Seattle, WA

Manages and develops a team of physical security and other program and project managers responsible for managing and delivering the Global Security, strategic multi-year programs...

Senior Director, Risk and Loss Prevention
Austin, TX

We are looking for someone to establish and build a risk and loss prevention team and partner with our legal, compliance and information security teams with a targeted focus on RetailMeNot's cash back and gift card offerings...

District Asset Protection Manager - Metro NY and Long Island, NY
Garden City, NY

Amazing opportunity! High profile, fast paced district available for a Multi-Unit Asset Protection professional with operational savvy or a General Manager passionate about Asset Protection and Safety. As the District Asset Protection Manager you will lead administration of Asset Protection programs and training for an assigned district in order to drive sales, profits, and a customer service culture...

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How to Motivate Your Team During the Last Months of the Year  As we're winding down to the end of 2017, leaders are pushing for a strong finish in Q4. During this crunch time, leader's skills are put to the test, and teams will have to rally together like never before. Here's how to motivate your team to end the year on a high note! Let your actions speak for you

How to Light a Fire to Motivate Your Team Members  As a leader, you want your team to be motivated by your goals, go the extra mile and even surpass those goals. You'd like them to be motivated by their own personal performance, but sometimes they need a fire lit under them! Help your team find their "it" and they will find their inspiring force. Fill the void

Last week's #1 articles --

The 4 Most Important Words a Leader Can Ever Say  Good leaders praise their staff, and know what to say and what not to say. If you want to be a great leader, there are four words you will need to say as often as necessary to help build trust and make a positive impact. Vulnerability loops

9 Phrases Bosses Should Say Often to Inspire and Motivate Others  A leader's words are an incredibly powerful means to motivate and inspire others in the workplace, but how do you know what to say? Here are nine phrases you can use to encourage your team. Give praise with rewards

It seems like we're always saying "get back to the basics" and "keep it simple" almost on a daily basis. We say it so much, most of us don't even hear it and certainly don't appreciate its absolute truth that it speaks to. In our self-motivating attempts to be great at what we do, oftentimes we run faster and try to do more and lose sight of one basic rule. Success begins with the basics. And it's only when we feel like we've evolved beyond them that we find we've only outsmarted ourselves and at that point we've all got to start over and just get back to the basics.

Just a Thought,
Gus Downing

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